Procom KX-TVP200 User Manual

Please read this manual before installing, customising, or operating the Voice Processing System.

Model No.

KX-TVP200

Voice Processing System

Installation Manual

Thank you for purchasing the Panasonic Voice Processing System, Model KX-TVP200.

P

a

n

a

s

o

n

ic

Panasonic

2 Installation Manual

We are confident that it will provide your customer or client with many years of
dependable service.

This Voice Processing System was especially tailored for the environment of your
country. For example, it can be configured for English, Spanish, or a third language:

System prompts—Recorded by the factory in English
User 1 prompts—Record in any language you like

User 2 prompts—Recorded by the factory in Spanish
These prompts guide subscribers and non-subscribers through specific VPS
operations.

However, we would like to stress that for outside callers who merely need to be guided
to an extension, a mailbox, or other destinations (e.g., a fax machine), they can be
greeted by a Custom Service. This supports

many languages

as there are 12 keys
on a touchtone phone and you can record up to 100 Custom Service menus. One
twelfth of these menus can be recorded in one language if you desire. Another twelfth
can be recorded in another language, and so on. Thus callers can be guided entirely
in their native languages. For a multi-cultural country, Custom Service is a truly
powerful feature. Please see "Custom Service" in Appendix A1 SYSTEM FEATURES
for more details.

Notes

• In this manual, there may be PBX model numbers which are not available in your
country.

• In this manual, the suffix of each model number is omitted.

• Throughout this manual the term he or she, his or her may be used. In order to improve
readability rather than continually use he/she we have only used one of these terms. The
term he or she should be taken as being interchangeable.

This product is only for connection behind a suitable PBX and should not be
connected directly to the network.

This product complies with the essential requirements of the Directive 1999/5/EC
Radio and telecommunications terminal equipment directive.
A copy of the manufacturers declaration of conformity to the essential requirements of
the R&TTE directive is available at the following web address:
http://doc.panasonic-tc.de

Thank you for purchasing the Panasonic

KX-TVP200 Voice Processing System.

Installation Manual 3

Important Information

SAFETY REQUIREMENTS

• Follow all product warnings, cautions, and instructions.

• Handle the unit carefully. Do not drop or otherwise expose the unit to physical shock.

• If the unit malfunctions, disconnect the unit from the telephone line and check the line by

reconnecting the telephone. If the telephone operates properly, have the VPS repaired by
a qualified service technician.

• Install the unit so that the power cord is not obstructed in any way. Do not connect this unit
to an extension cord.

• Keep the unit free of dust, moisture, condensation, high temperature exposure (more than
40 °C) and vibration. Do not expose the unit to direct sunlight.

• Mount the unit on a stable wall surface. Do not mount the VPS inside of a separate
enclosure unless it is properly ventilated.

• Read all the information contained in this manual.

• This unit is designed to operate at one specific voltage and current setting. The proper

voltage and current required for this unit are listed on the product label.

• This unit is equipped with a 3-wire earthing plug. The plug will only fit into a earth power
outlet. Do not modify this plug in any way. If it cannot be inserted into the outlet, have the
outlet replaced by a licensed electrician.

• Unplug and transport the unit to a service technician if the power supply cord is frayed or
damaged, if the cabinet is cracked or broken, or when the unit has been exposed to
moisture, has been dropped, or is not otherwise operating properly.

• Unplug the unit from its power source before cleaning.

• Do not block the vent slots and openings located on all sides of the unit.

• Do not disassemble this product. Dangerous electrical shock could result. The unit must

only be disassembled and repaired by qualified service technicians.

• Do not insert wires, pins, or any other material into the unit’s vent slots or access points.
This could result in electrical shock and serious unit malfunction.

• Do not install the unit near water or moisture, heating appliances, or electrical noise
generating devices such as televisions, monitors, fluorescent lamps, or electric motors.

• Do not overload wall outlets. Overloaded outlets could result in fire and/or electrical shock.

• Do not use solvents, liquid cleaners, water, or abrasive powders to clean this unit. Use only

a damp soft cloth for cleaning.

• Do not use the telephone during a lightning storm or to report a gas leak in the vicinity of
the leak.

WARNING

TO PREVENT FIRE OR ELECTRICAL SHOCK, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.

4 Installation Manual

WARNING

THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED
SERVICE PERSONNEL.

WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS
BECOMING ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD
IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.

DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE
POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND
RECONNECT THE POWER FIRST.

THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY
REASONS, THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING
CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO
REGULATIONS.

THE POWER SUPPLY CORD IS USED AS THE MAINS DISCONNECT DEVICE,
ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE
EQUIPMENT AND IS EASILY ACCESSIBLE.

The serial number of this product may be found on the label affixed to the bottom of the unit.
You should note the serial number of this unit in the space provided and retain this book as a
permanent record of your purchase to aid in identification in the event of theft.

MODEL NO.:

SERIAL NO.:

DATE OF PURCHASE

NAME OF DEALER

DEALER’S ADDRESS

DEALER’S TEL. NO.

For your future reference

Installation Manual 5

Note

Before you start setting or changing system parameters, we recommend that you turn off
the Answer Mode with the OFLN command. While off, the power LED of the VPS will flash
and the VPS will not answer any incoming call. After you finish programming, use the ONLN
command to turn on the Answer Mode (normal operation). Please see 7.2.1 Off-line Set
(OFLN) and 7.2.2 On-line Set (ONLN) for more details.

Trademarks

• HyperTerminal is either a registered trademark or a trademark of HILGRAEVE,

INCORPORATED in the United States and/or other countries.

• IBM is either a registered trademark or a trademark of International Business Machines

Corporation in the United States and/or other countries.

• Procomm Plus is either a registered trademark or a trademark of DATASTORM

TECHNOLOGIES, INC. in the United States and/or other countries.

• Smartcom is either a registered trademark or a trademark of Hayes Microcomputer

Products, Inc. in the United States and/or other countries.

• All other trademarks identified herein are the property of their respective owners.