Printronix Auto ID T800 Series, T830, T820 Administrator's Manual

Administrator’s Manual

T800 Thermal Printers

Printronix Auto ID makes no representations or warranties of any kind regarding this not limited to, implied warranties of merchantability shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The without notice.

This document contains proprietary information protected by copyright. No reproduced, copied, translated or incorporated manual, graphic, ID.

electronic, mechanical or otherwise, without the prior written consent of Printronix Auto

and fitness for a particular purpose. Printronix Auto ID

information in this manual is subject to change

part of this document may be

in any other material in any form or by any means, whether

material, including, but

Trademark Acknowledgements

Printronix, IGP, Auto Label Mapping, LinePrinter Plus, PGL, and PrintNet are registered trademarks of Printronix, Inc.

T800, T8000, and T6000 are trademarks of Printronix Auto ID Technology, Inc.

Code V is a trademark of QMS, Inc. QMS is a registered trademark of Quality Micro Systems, Inc. IBM is registered trademark of International Business Machines Corp. MS-DOS and Windows are registered trademarks of Microsoft Corporation. EIA is a registered service mark of Electronic Industries Association. ZPL, ZPL II, and Zebra are registered trademarks of Zebra Technologies Corporation. TEC is a registered trademark of the Toshiba TEC Corporation. Intermec is a registered trademark of the Intermec Technologies Corporation. SATO is a registered trademark of SATO America, Inc. DPL is a trademark and Datamax is a registered trademark of Datamax Technologies Corporation. IER is a registered trademark of IER Siège Monarch is a registered trademark of Paxar Corporation. SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other

countries or both. Also, miniSD, microSD, miniSDHC, microSDHC, microSDXC, smartSD, smartSDHC, SDIO and miniSDIO are all trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

Page | 2

Regulatory Compliance

EN 55032:2015 EN 55024 EN 60950-1

This is a class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures.

FCC part 15B, Class A ICES-003, Class A

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

Operation is subject to the following two conditions: (1) This device may cause

harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the manufacturer’s instruction manual, may

cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.

AS/NZS CISPR 32, Class A

K 60950-1, KN 32 / KN 35

이 기기는 업무용(A 급) 전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목적으로 합니다.

GB 4943.1 GB/T9254, Class A GB 17625.1

此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，在这种情况下，可能需要用户对干扰采取切实可行的措施。

Energy Star for Imaging Equipment Version 2.0

The menu setting System > Energy Star > Pwr Saver Time is default 5 minutes and

can be modified by user if desired.

IS 13252(Part 1)/ IEC 60950-1

Page | 3

UL 60950-1 CAN/CSA-C22.2 No. 62368-1

NOM-019

CNS 13438 CNS 14336-1 CNS 15663

TP TC 004 TP TC 020

Important safety instructions:

1. Read all of these instructions and keep them for later use.

2. Follow all warnings and instructions on the product.

3. Disconnect the power plug from the AC outlet before cleaning or if fault happened. Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning.

4. The mains socket shall be installed near the equipment and easily accessible.

5. The unit must be protected against moisture.

6. Ensure the stability when installing the device, Tipping or dropping could cause damage.

7. Make sure to follow the correct power rating and power type indicated on marking label provided by manufacture.

8. Please refer to user manual for maximum operation ambient temperature.

WARNING:

Hazardous moving parts, keep fingers and other body parts away.

CAUTION:

(For equipment with RTC (CR2032) battery or rechargeable battery pack)

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below.

1. DO NOT throw the battery in fire.

2. DO NOT short circuit the contacts.

3. DO NOT disassemble the battery.

4. DO NOT throw the battery in municipal waste.

5. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal

waste.

Caution: The printhead may be hot and could cause severe burns. Allow the printhead to cool.

CAUTION:

Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.

Page | 4

Frequency Band

Country

Remark

5150-5350MHz

Azerbaijan

No license needed if used

indoor and power not

exceeding 30mW

5470-5725MHz

Below statement are for product with optional RF function. CE Statement:

This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.

All operational modes:

2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40) 5GHz: 802.11a, 802.11ac.

The frequency, mode and the maximum transmitted power in EU are listed below: 2400 MHz – 2483.5 MHz: 19.88 dBm (EIRP)(Wi-Fi) 5150 MHz – 5250 MHz: 17.51 dBm (EIRP)(Wi-Fi) 2402 MHz – 2480 MHz: 6.02 dBm (EIRP)(Bluetooth)

Requirements in AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MT/NL/NO/PL/PT/RO/SI/SK/TR/FI/SE/C H/UK/HR. 5150MHz~5350MHz is for indoor use only.

5150-5350MHz for Only indoor use 5470-5725MHz for indoor/outdoor use

Restrictions In AZE National restrictions information is provided below

Hereby, PRINTRONIX Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE

802.11 a/b/g/n/ac is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http://printronixautoid.com/declarations-of-conformity/

Canada, Industry Canada (IC) Notices This Class A digital apparatus complies with Canadian ICES-003 and RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Canada, avis de l'Industry Canada (IC) Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-210. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son fonctionnement.

NCC

警語:

經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。(即低功率電波輻射性電機管理辦法第十二條) 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。

Page | 5

前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用

單元 Unit

限用物質及其化學符號

Restricted substances and its chemical symbols

鉛Lead

(Pb)

汞Mercury

(Hg)

鎘

Cadmium

(Cd)

六價鉻

Hexavalent

chromium

(Cr+6)

多溴聯苯

Polybrominated

biphenyls

(PBB)

多溴二苯醚

Polybrominated

diphenyl ethers

(PBDE)

內外塑膠件

○ ○ ○ ○ ○

○

內外鐵件

○ ○ ○ ○ ○

○

滾輪

○ ○ ○ ○ ○

○

電路板組件

- ○ ○ ○ ○

○

晶片電阻

- ○ ○ ○ ○

○

積層陶瓷表面黏著電容

○ ○ ○ ○ ○

○

集成電路-IC

○ ○ ○ ○ ○

○

電源供應器

○ ○ ○ ○ ○

○

印字頭

○ ○ ○ ○ ○

○

馬達

- ○ ○ ○ ○

○

插座

○ ○ ○ ○ ○

○

線材

○ ○ ○ ○ ○

○

備考 1.〝超出 0.1 wt %〞及〝超出 0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。

Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference

percentage value of presence condition.

備考 2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。

Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.

備考 3.〝－〞係指該項限用物質為排除項目。 Note 3：The “−” indicates that the restricted substance corresponds to the exemption.

電波輻射性電機設備之干擾。(即低功率電波輻射性電機管理辦法第十四條)

BSMI Class A

這是甲類的資訊產品，在居住的環境使用中時，可能會造成射頻干擾，在這種情況下，使用者會被要求採取某些適當的對策。

限用物質含有情況標示聲明

警語:

Page | 6

Warnings and Special Information

For your safety and to protect valuable equipment, read and comply with all information highlighted under special headings:

WARNING Conditions that could harm you and damage the equipment.

WARNING Achten Sie auf folgendes, um keine Personen in Gefahr zubringen bzw. das

Gerät zu beschädigen.

WARNING Condiciones que pueden causar daños a personas y equipos.

WARNING Conditions à respecter pour éviter tout danger corporel et dommage matériel.

WARNING Condizioni che possono arrecare danni alle persone e alle apparecchiature.

CAUTION

Conditions that could damage the printer or related equipment.

IMPORTANT Information vital to proper operation of the printer.

NOTE: Information and helpful tips about printer operation.

Important Safety Instructions

1. Read all of these instructions and keep them for later use.

2. Follow all warnings and instructions on the product.

3. Disconnect the power plug from the AC outlet before cleaning or if a fault occurs.

4. Do not use liquid or aerosol cleaners. Using a damp cloth is suitable for cleaning printer surfaces.

5. The mains socket shall be installed near the equipment and easily accessible.

6. The unit must be protected against moisture.

7. Ensure the stability when installing the device. Tipping or dropping could cause damage.

8. Make sure to follow the correct power rating and power type indicated on marking label provided by manufacturer.

9. Please refer to user manual for maximum operation ambient temperature.

WARNING Hazardous moving parts, keep fingers and other body parts away.

CAUTION Risk of explosion if RTC battery is replaced by an incorrect type. Dispose of used

batteries according to the Instructions listed below.

6. DO NOT throw the battery in fire.

7. DO NOT short circuit the contacts.

8. DO NOT disassemble the battery.

9. DO NOT throw the battery in municipal waste.

10. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste.

CAUTION The printhead may be hot and could cause severe burns. Allow the printhead to

cool before servicing.

Page | 7

Manual Conventions

• Operator panel keys are printed in uppercase letters.

Example: Press the PAUSE key and then press ENTER.

• Operator panel keys are often shown by their symbol or icon (located on the control panel directly above the key).

Example: Press the  key for ENTER.

• Operator panel menu settings are often shown by their full location that includes the ICON name,

submenu, and then menu, each separated with a ‘>’ sign.

Example: Change the Media > Image > Label Length menu.

• Control panel LCD messages are printed in uppercase letters inside quotation marks ( “ ” ).

Example: When “OFFLINE” appears on the control panel LCD, you may release the PAUSE key.

• Key combinations are indicated by the + (plus) symbol.

Example: Press  +  means Press the Up  key and the Down  key at the same time.

Page | 8

Table of Contents

Trademark Acknowledgements ........................................................................... 2

Regulatory Compliance ....................................................................................... 3

Warnings and Special Information ...................................................................... 7

Important Safety Instructions ............................................................................... 7

Manual Conventions ............................................................................................ 8

1 Introduction .................................................................. 17

The T800 Family of Printers .............................................................................. 17

Standard Features ............................................................................................. 17

Optional Features .............................................................................................. 18

2 Operation ..................................................................... 19

Controls and Indicators...................................................................................... 19

Power Switch .............................................................................................. 19

Control Panel .............................................................................................. 19

Operating Modes ............................................................................................... 20

Online Screen .................................................................................................... 21

Offline (Home) Screen ....................................................................................... 22

Wizard .............................................................................................. 22

Settings .............................................................................................. 23

Calibrate .............................................................................................. 25

Fault ..................................................................................................... 25

Job in Process ............................................................................................ 25

Media Handling Modes ...................................................................................... 26

Setting Up the Printer ........................................................................................ 26

Loading Ribbon ........................................................................................... 28

Loading Media ............................................................................................ 30

Loading External Media .............................................................................. 33

Positioning the Media Sensors ................................................................... 34

Sensing Different Media Types ................................................................... 36

Media with No Label Length Indicators ........................................................ 37

Media with Underside Horizontal Black Marks ............................................... 37

Media with Gaps, Notches or Holes ........................................................... 37

Media with Gaps ......................................................................................... 37

Calibrating the Media Sensors .................................................................... 37

Running Auto Calibrate ............................................................................... 38

Running Media Profile ................................................................................. 39

Gap Sensing ............................................................................................... 40

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Running Manual Calibrate .......................................................................... 40

Label Peel-Off (Optional) ................................................................................... 42

Loading Media Using Peel-Off Mode .......................................................... 42

Configuring the Printer Menu ...................................................................... 43

Media Cutter (Optional) ..................................................................................... 44

Loading Media Using Cutter Mode ............................................................. 44

Configuring the Printer Menu ...................................................................... 44

Printing Adjustments .......................................................................................... 45

Printhead Burn Line Adjustment ................................................................. 45

Cleaning ............................................................................................................ 46

Exterior Cleaning ........................................................................................ 46

Interior Cleaning .......................................................................................... 46

Cleaning the Printhead, Platen Roller, Media Sensors/Damper ................. 46

Printhead Cleaning ..................................................................................... 46

Platen Roller Cleaning ................................................................................ 47

Media Sensor Cleaning ............................................................................... 47

Cutter Option Cleaning ............................................................................... 48

3 Printer Settings ............................................................ 49

Overview ............................................................................................................ 49

Setting Printer Configuration Parameters .................................................... 49

Saving a Configuration

Auto Save Configuration ............................................................................. 52

Naming Configurations ............................................................................... 52

Loading a Configuration .............................................................................. 53

Specifying a Power-Up Configuration ......................................................... 54

Modifying a Saved Configuration ................................................................ 54

Viewing the Current Configuration .............................................................. 54

Printing a Configuration .............................................................................. 54

Settings Organization

Quick Setup ........................................................................................ 56

Menu Items ................................................................................................. 56

Entering Safe Mode .................................................................................... 57

Exiting Safe Mode ....................................................................................... 57

Forgot the Password ................................................................................... 58

Media

Intro: Label Length ...................................................................................... 59

Intro: Clip Page ........................................................................................... 59

.................................................................................................... 59

.................................................................... 51

........................................................................ 55

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Media > Image ............................................................................................ 60

Media > Speed ............................................................................................ 66

Media > Handling ........................................................................................ 67

Media > Ribbon ........................................................................................... 72

Media > TOF ............................................................................................... 72

Media > Fault .............................................................................................. 74

Media > Auto Label Map ............................................................................. 75

Auto Label Map Examples .......................................................................... 76

Example 1: Simple Case ............................................................................. 76

Example 2: Uneven Number Case .............................................................. 77

Example 3: Past Maximum File Width ......................................................... 78

Example 4: Blank Label Case ..................................................................... 78

Sensors ................................................................................................ 79

Intro: Sensor Types ..................................................................................... 79

Sensors > Control ....................................................................................... 79

Sensors > Calibrate .................................................................................... 81

Sensors > Diagnostics ................................................................................ 87

System

Host IO

Network ............................................................................................ 113

System > Control ........................................................................................ 88

System > Energy Star ................................................................................. 91

System > Flash File View ........................................................................... 91

System > Flash File Edit ............................................................................. 91

System > SD File View ............................................................................... 93

System > SD File Edit ................................................................................. 93

System > USB File View ............................................................................. 95

System > USB File Edit............................................................................... 95

System > Printer Mgmt ............................................................................... 96

System > Date ............................................................................................ 99

Host IO > Control ...................................................................................... 101

Host IO > USB Port ................................................................................... 101

Host IO > Serial Port ................................................................................. 103

Network > Control ..................................................................................... 113

Network > Ethernet ................................................................................... 115

Network > WLAN ...................................................................................... 118

Network > WLAN Params ......................................................................... 120

............................................................................................... 88

.......................................................................................... 101

Page | 11

Network > WLAN EAP .............................................................................. 127

Application

LP+, PGL, VGL Character Sets ................................................................ 129

Application > Control ................................................................................. 133

Application > PGL Setup ........................................................................... 138

Application > LP+ SETUP ......................................................................... 149

Application > P-SERIES Setup ................................................................. 154

Application > P-SERIES XQ Setup ........................................................... 160

Application > Serial Matrix Setup .............................................................. 164

Application > Proprinter Setup .................................................................. 168

Application > Epson FX Setup .................................................................. 171

Application > Fonts ................................................................................... 176

Configs .............................................................................................. 178

Configs > Control ...................................................................................... 178

Configs > Custom ..................................................................................... 179

Tools

Tools > Print Tests .................................................................................... 181

Tools > Diagnostics................................................................................... 182

Tools > Statistics ....................................................................................... 183

Tools > About ............................................................................................ 184

................................................................................................. 181

..................................................................................... 129

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RFID .................................................................................................. 186

4 Downloading Firmware .............................................. 187

Firmware File Types (.prg) and (.exe) ............................................................. 188

Web Page Download ....................................................................................... 189

Windows Driver Download .............................................................................. 191

Automatic Download (.exe) ............................................................................. 192

Manual Two-Key Download Sequence ........................................................... 193

Manual Three-Key Download Sequence......................................................... 194

Sending Firmware in Download Mode ............................................................ 194

Sending Firmware via Ethernet (LPR) ...................................................... 195

Sending Firmware via USB ....................................................................... 195

Sending Firmware via Serial ..................................................................... 196

Downloading Files to the Main File System .................................................... 197

Filename Extensions Not Shown in Menus ..................................................... 197

File Properties Not Shown in Menus ............................................................... 198

Web Page Download ....................................................................................... 198

PTX_SETUP Download................................................................................... 200

Manual Two-Key Download ............................................................................ 200

Downloading Files to the SD Card .................................................................. 201

Using TrueType Fonts ..................................................................................... 201

Downloading TrueType Fonts ................................................................... 201

PGL Emulation .......................................................................................... 201

Adding a Header/Manual Two-Key Download .......................................... 202

Header for SD Card ................................................................................... 203

Labeling Applications ................................................................................ 203

Select and Print Downloaded TrueType Fonts ......................................... 203

To Print ASCII Characters ........................................................................ 203

To Print All Characters .............................................................................. 203

Demo Facility ................................................................................................... 203

Downloading a Demo File ......................................................................... 203

Configuring the Printer to Run a Demo File .................................................... 204

Starting a Demo File ................................................................................. 204

Pausing a Demo File ................................................................................. 204

Stopping a Demo File ............................................................................... 204

Deleting a Demo File ................................................................................ 204

WLAN Radio Firmware Upgrade ..................................................................... 205

Firmware Download Methods ................................................................... 205

Firmware File Types (.fls) and (.exe) ........................................................ 205

Web Page Download ................................................................................ 206

Windows Driver Download ........................................................................ 207

Automatic Download (.exe) ....................................................................... 207

Manual Two-Key Download Sequence ..................................................... 207

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5 Diagnostics and Troubleshooting ............................... 208

Printer Tests ...................................................................................................... 208

Troubleshooting Common Situations ................................................................. 208

Interfacing ................................................................................................. 208

Hex Dump Mode ....................................................................................... 208

Controlling Print Quality ............................................................................ 209

Replacing the Printhead assembly ........................................................... 211

Restore the Printer to Operation ............................................................... 213

Diagnostics for Fatal Error ........................................................................ 213

Solving Other Printer Problems ................................................................ 214

Printer Alarms ........................................................................................... 222

Fault Messages ......................................................................................... 222

Operator-Correctable Fault Messages ..................................................... 222

Fault Messages Requiring Field Service Attention ................................... 222

Fatal Messages Requiring Firmware Upgrade or Diagnostics ................. 222

A Specifications ............................................................ 232

Print Method .............................................................................................. 232

Media ........................................................................................................ 233

Ribbon ....................................................................................................... 235

Indicators and Switches ............................................................................ 235

Memory ..................................................................................................... 236

Media Cutter Option .................................................................................. 236

Host Interfaces .......................................................................................... 237

Power ........................................................................................................ 237

Environmental ........................................................................................... 238

Physical ..................................................................................................... 238

Acoustic Specifications ............................................................................. 238

B Printer Options ........................................................... 239

Media Handling Accessories ........................................................................... 239

Media Cutter.............................................................................................. 239

Peel Dispenser .......................................................................................... 239

Hardware Options ............................................................................................ 239

RFID .......................................................................................................... 239

Interface Options ............................................................................................. 239

Wireless NIC (802.11 a/b/g/n/ac/b/g/n wireless) ....................................... 239

Bluetooth 4.2 ............................................................................................. 239

Software Options ............................................................................................. 240

Premium Asian Fonts ................................................................................ 240

Quick Change Memory Cartridge ............................................................. 240

Supplies ........................................................................................................... 240

Manuals ........................................................................................................... 240

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C Media Cutter Installation

Preparing the Printer ....................................................................................... 241

Installing the Media Cutter ............................................................................... 241

D Peel-off Module Installation

Preparing the Printer ....................................................................................... 244

Installing the Peel-off Module .......................................................................... 244

................................................ 241

............................................ 244

E Loading WLAN Certificates ........................................ 247

Overview .......................................................................................................... 247

Loading Wifi Certificate file(s) from Windows .................................................. 247

Loading Wifi Certificate file(s) from Linux ........................................................ 247

Loading Wifi Certificate file(s) from Webpage ................................................. 248

F PTX_SETUP Commands ........................................... 250

Overview .......................................................................................................... 250

The PTX_SETUP Commands ........................................................................... 250

General Commands .................................................................................. 250

Summary of the CONFIG Command ........................................................ 255

Operation of the FILE_IO Command ........................................................ 255

Thermal Commands ................................................................................. 255

G Quick Change Memory Card (QCMC) ....................... 258

Overview .......................................................................................................... 258

Installing the QCMC ........................................................................................ 259

Saving the Printer’s Configuration to the QCMC ............................................. 259

Copying the QCMC “Snapshot” Image to a Second Printer Updating the QCMC Image Erasing the QCMC Image

................................................................................... 263

...................................................................................... 263

........................................... 261

H Custom Configuration Module (CCM) ........................ 265

Overview .......................................................................................................... 265

Creating a CCM ............................................................................................... 265

Using CCM To Configure A Printer ................................................................. 266

I Customer Support ...................................................... 268

Printronix Customer Support Center ............................................................... 268

Corporate Offices ............................................................................................ 269

J Glossary .................................................................... 270

K Communication Notices and Warranties .................... 275

Communication

European Union Conformity...................................................................... 277

Industry Canada Compliance Statement .................................................. 277

Statement of CISPR 32 Compliance ........................................................ 277

German Conformity Statement ................................................................. 278

Korea ......................................................................................................... 278

China ......................................................................................................... 279

Software License Agreement .......................................................................... 280

eCos .......................................................................................................... 281

Open SSL.................................................................................................. 282

OpenSSL License ..................................................................................... 282

Original SSLeay License ........................................................................... 283

WPA Supplicant License ........................................................................... 284

Brian Gladman AES Library ...................................................................... 284

Google Font Open Sans ........................................................................... 285

Cousine Font ............................................................................................. 285

Limited Software Product Warranty ................................................................. 286

Remedy ..................................................................................................... 286

Disclaimer of Warranties and Limitation of Remedies .............................. 286

Statements

................................................................................ 276

Page | 15

Termination of License Agreement ........................................................... 286

U.S. Government Restricted Rights .......................................................... 286

Acknowledgement of Terms and Conditions ............................................ 287

Warranty Information ....................................................................................... 288

PRINTER WARRANTY ............................................................................. 288

THERMAL PRINTHEAD ........................................................................... 288

SUPPLIES................................................................................................. 288

ON-SITE MAINTENANCE SERVICE ....................................................... 288

Page | 16

Version

Max Print

Speed (ips)

Printing

Density

Max Print

Width

T820

203

4.1

T830

300

4.1

1 Introduction

The T800 Family of Printers

NOTE: The terms “T800” and “printer” refer to both the T820 (203 DPI) and T830 (300 DPI) models.

The T800 series consists of a family of high quality, desktop direct thermal and thermal transfer printers specifically designed for printing labels and tags from multiple environments:

• Windows

• Unix/Linux

• MS-DOS

• SAP/ERP (PGL-based SAP device type)

The T800 series is comprised of the products detailed in Table 1.

Table 1. The T800 Series

Standard Features

• Thermal Transfer and Direct Thermal Printing

• High Resolution Printhead: 203dpi or 300dpi for sharp graphics and text.

• Sensors: Fixed media Gap, adjustable Black Mark sensor, Head Open, Ribbon End sensors

• User Interface: 3.5” color LCD screen, with 9 button keyboard

• 128MB DDR3 memory (fixed).

• 128MB NAND Flash memory (fixed).

• Auto Label Mapping®: For compatibility with programs written for Printronix line matrix printers.

• Bar Codes: Supports multiple types of 1-D and 2-D bar codes.

• Download: Fonts, forms, and graphics to printer memory.

• Emulations:

o Printronix PGL® for text, barcodes, graphics, lines, and boxes. o Printronix LinePrinter Plus® (LP+) for direct compatibility with Printronix P-Series printers,

Epson FX-1050, Proprinter IIIXL, and Serial Matrix Printers.

o Printronix VGL. Emulates the QMS Code V™ Version II programming language.

o ZGL interpreter for legacy ZPL (Zebra®) applications o TGL interpreter for legacy TEC (TEC®) applications o IGL interpreter for legacy IPL (Intermec®) applications o STGL interpreter for legacy SPL (SATO®) applications o DGL interpreter for legacy DPL™ (Datamax®) applications o IEGL interpreter for legacy IER-520® (IER®) applications o MGL interpreter for legacy MPCL II® (Monarch®) applications o EGL interpreter for Eltron® applications

• Serial RS-232: DB9 connector

• USB 2.0 Universal Serial Bus

• Network Interface Port: This interface allows you to attach the printer to a LAN (Local Area

Network). The port is visible on the back panel. The Ethernet port is a 10/100Base and supports data transfer rates up to 100 Mbps. The PrintNet Enterprise Suite (PNE) remote management software can be downloaded from

• Real Time Clock (RTC): The RTC has an internal battery. The clock keeps track of the year, month, day, hour, minute and second values. It will continue to operate when the printer is off. Graphic languages can use the RTC values to program fields in labels to indicate the date and/or time.

http://www.printronixautoid.com.

• Resident Fonts (Standard Firmware): Letter Gothic Bold (#93779), Courier Bold (#93952), CG Triumvirate Bold Condensed (#92250), OCR-A (#90993), OCR-B (#91409), CG Triumvirate (#92244), CG Triumvirate Bold (#92248), and CG Times New Roman (#92500).

• Mini SD memory card slot: Supports SD cards from 4 to 32 GB.

Optional Features

Ask your authorized representative about the following enhancement options:

• Peel Dispenser: Peels off labels one at a time before printing the next label. Liner is ejected to front of printer.

• Media Cutter: Automatically cuts printed media when the media exits the printer.

• RFID MP2 Encoder: The RFID (Radio Frequency Identification) UHF encoder reads and writes

information to smart labels (with embedded RFID tags) with a pitch typically two to six inches. These labels are used on shipping cartons and pallets. Not available as a field installed option (factory only).

• Premium Asian Fonts: A selection of three different purchasable Asian fonts can be provided (one font per SD card). These Asian fonts include Hanzi GB, Kanji SJIS, and Hangul. They are available for use when the SD card is installed.

• QCMC (Quick Change Memory Card): The QCMC SD card provides the ability to duplicate an entire printer’s firmware, saved configurations, and custom files quickly through the printer’s control panel with a user friendly interface.

• Bluetooth 4.2: The BT 4.2 adapter provides wireless communications protocol designed for low power usage, within a short range. Not available as a field installed option (factory only).

• Wireless Network: This card provides wireless 802.11a/b/g/n/ac/b/g/n connectivity without expensive cabling and reconfigurations required from a wired network. Wi-Fi Alliance certified. PNE is standard with this option. Not available as a field installed option (factory only).

For more information about printer options, see Appendix B page 239.

Navigation / Enter

Status LED

RIGHT SOFT key

FEED Key

LEFT SOFT key

PAUSET key

2 Operation

Controls and Indicators

Power Switch

The power switch is located on the bottom back left panel of the printer. To apply the | (ON) position. When you first power on the on the color LCD control panel.

To remove power, place the power switch in the O (OFF) position.

printer, an initialization sequence will immediately appear

Control Panel

The control panel is located on the top of the printer and includes a Status LED, QVGA color display, PAUSE key, FEED key, LEFT SOFT key, RIGHT SOFT key, and navigation keys (buttons) with the ENTER button in the center. These are described in the following

tables.

power, place the switch in

The QVGA (quarter VGA) screen is a 320 x 240 pixel color display (non-touch). It is comprised of a Header that shows the printer state and location with the User Interface (UI), the general display area, and a footer used to show the purpose of the LEFT and RIGHT SOFT keys (when available).

The status LED indicates when the

• LED is on solid: ONLINE and Ready to Print.

• LED is off: OFFLINE and not accepting data.

• LED is flashing: Fault Indicator.

printer is ONLINE, OFFLINE, or when there is a fault condition:

Button

Description

Functionality

PAUSE Key

Toggles the printer between ONLINE and OFFLINE Modes.

When ONLINE, sets printer to OFFLINE Mode and the UI to the Home Screen.

When OFFLINE, puts the printer back ONLINE.

FEED Key

Advances the media one label length. When ONLINE, the menu System Control > Feed Key Online must be enabled for this key to function.

Navigational Keys

The navigational menus consist of up, down, left, and right keys with a



ENTER button in the

center for selection.

Used to select icons, menu selection, and navigation in the UI.

Soft Keys

There is a LEFT and RIGHT SOFT key on the sides of the navigational menus. The labels on the footer of the UI will explain their function.

Check the labels on the footer of the UI screen. The meaning of the soft keys will vary.

NOTE: The printer is shipped with the ENTER button locked. To unlock, press the UP+DOWN arrow keys simultaneously until you see the message “ENTER SWITCH UNLOCKED”.

Operating Modes

The operating mode can be selected through the control panel keys or can result from routine operations such as powering on the printer.

Online: In ONLINE mode, the printer can receive and print data sent from the key toggles the printer between the ONLINE and

Offline (Home): When the printer goes OFFLINE, the Status LED is off and the UI is in Home Screen. From the Home Screen, the user has three different icons to choose from: 1) Wizard, 2) Settings, and 3) Calibrate. The green highlighted icon is the current selection. Pressing the PAUSE key toggles the printer from Screen to ONLINE mode.

Settings: When Settings is chosen from the Home Screen, the user has access to the printer menus by navigating icons and traversing menu lists. Configurations can be saved using the Configs icon or by use of the Auto-Save feature when returning ONLINE.

Wizard: When Wizard is chosen from the Home Screen, the user can perform different areas of printer setup with the help of detailed explanations, references to online videos, and other material. On the first power-cycle, the user will automatically be taken into the Printer Setup Wizard.

Fault: In fault mode, a fault condition exists that must be cleared before LED indicator flashes, and the UI shows the Fault screen.

Before normal printing can continue, the fault must be corrected, the message cleared by pressing the PAUSE key, and the printer placed ONLINE.

OFFLINE modes. The Status LED indicator is on.

host. Pressing the PAUSE

Home

printing can continue. The Status

Item

Description

The full model name includes the printer width and DPI.

The Network Printer Name can be set via telnet, SNMP, or the webpage and is used with Ethernet or WLAN features.

The Ethernet IP address is displayed if the IP address is set (non-zero).

The active IGP Emulation and the active Host IO (based on last job).

This area is reserved for messages such as receiving data, batch counters, and job status.

The RFID icon will show when the RFID option is installed and active. If installed but not active it will be shown as grey and disabled.

The last loaded configuration is referred to as the “Active Config”.

The print head gauge is used to show how much of the print head has been used in relationship to the warranty.

The ribbon gauge is used when a ribbon is installed (thermal transfer).

The WLAN IP address is displayed if the IP address is set (non-zero). There is also a signal strength indicator next to the WLAN address.

The WLAN signal strength is displayed in dBm

Online Screen

When the printer is ONLINE and ready to receive data, the ONLINE screen is shown. By default, this will be the first screen the user sees after the power-up process has completed. In order to demonstrate the full features of the ONLINE Screen, the following options are assumed:

• Model T820 (203 DPI)

• Network is installed and IP is set

• Wi-Fi is installed and IP is set

• The printer has a Network Printer Name

• The Media > Handling > Print Mode is set to Transfer (ribbons).

• RFID is installed and enabled

• The Active Configuration has been saved under a custom name “Warehouse”

• The menu option under System > Control > Batch Counter is enabled.

The illustration above has labels associated with each of the ONLINE screen features which are described in the table below. Notice there are differences for the wired Ethernet and wireless ONLINE screens.

Item

Description

The WLAN active channel

The WLAN SSID

If there is a warning that needs to be displayed while ONLINE, a popup message will come onto the screen. For example, entering Power-Saver mode, Print Head Hot, etc.

Offline (Home) Screen

When the printer is taken OFFLINE using the PAUSE Key , the UI will show the Home screen. The Home screen will be the first screen seen by the user when transitioning from ONLINE to OFFLINE. The right corner of the header may include the symbol in case there are faults in the system not yet cleared.

Using the navigational keys, the user can move among three options:

• Wizard – Provides Setup Instruction, Web Resources, and other links to the Printronix website via QR

barcodes for Product Support.

• Settings – Provides access to the printer menu system for configuration.

• Calibrate – Makes Calibration convenient and easy to perform when media or ribbon are installed.

There are also functions for the LEFT and RIGHT SOFT keys. The LEFT SOFT key “Cancel Data” is present if there is data within the buffer and the setting System > Control > Cancel Operation is enabled. The RIGHT SOFT key labeled “Info” will show the current configuration as text on the UI and the user can scroll through the data and/or print if desired.

Wizard

The Wizard has several resources available as shown in the next figures. The greatest benefit of the Wizard is the first subcategory “Wizards”. By highlighting this category (green) and pressing ENTER or the RIGHT ARROW key, the user can then select the Wizard of choice to run:

• Printer Setup will help the user choose the proper display language, install ribbon & media, set media

and sensor options, calibrate, and run a test pattern to verify the product is working properly.

• Print Quality helps the user adjust the printer mechanically, and set Print Speed and Intensity of the

printer. A test printout helps the user in making the choices.

• Application helps the user setup the menu configuration particular to their label or application coming

from the host system.

→

When a Wizard has been completed (all steps executed until the end), the user is required to save their configurations per usual procedure (see Configuration). The exception to this is the first time the printer is powered up; in this case, the user is automatically taken into the Printer Setup Wizard and the configuration is automatically saved to Config 1 when completed.

The Wizard also has support available in the form of QR barcodes for the other categories such as “Web Links”, “Order Supplies”, etc. These QR barcodes provide links to the website www.PrintronixAutoID.com to view online videos, manuals, drivers, including places where they can order supplies and register their product.

→

Settings

The Settings section of the menu represents the heart of the OFFLINE process in which users will peruse the full menu set, edit menus, run diagnostics, and save configurations. The Settings section begins with two pages of ICONs that can be selected using the navigational keys and the ENTER button.

NOTE: The printer is shipped with the ENTER button locked. To unlock, press the UP+DOWN arrow keys simultaneously until you see the message “ENTER SWITCH UNLOCKED”.

When an ICON is selected, the user moves into the View Level in which the screen is divided with the submenus on the left and the menu subsections on the right. As they traverse the submenus using the up/down arrow keys, the menu subsections on the right change so that users can quickly see the menu contents.

To view the full contents of a particular subsection or edit their menus, the user can either press ENTER or use the RIGHT ARROW key to get into the Edit Level. Conversely, the user can hit the LEFT ARROW key to return to the previous screen.

When in the Edit Level, the user can scroll the menus and their values using the up/down arrow keys. The user can edit any menu that has the icon by pressing the ENTER key, changing the value, and confirming their change using the “Apply” soft key on the right. There is also a “Cancel” soft key on the left, if the user does not want to accept the change.

If the menu has a bolt icon, this is an executable menu and pressing the ENTER key will result in a particular action (e.g., running a print test, clearing statistics). If the menu does not have any icon, then it is a read-only menu and pressing ENTER key will not have any effect.

Calibrate

Calibration must be performed whenever new media or ribbon is installed or any configuration parameter that affects sensors is modified. Selecting this shortcut ICON and pressing the ENTER key will activate the Auto-Calibrate function, also available in Sensors > Calibrate > Auto Calibrate.

Fault

When faults occur, the user will be notified with the following screen on the display. The red color is used to make a clear indication that the printer needs attention.

Users can follow the simple instructions shown in the screen or request additional help with the faults by using the RIGHT SOFT key “Fault Help” if available. When Fault Help is selected, the user will be provided a set of screens to help them through the process. However, Fault Help is only offered for faults that are complex or require several steps with the printer mechanism.

The user can also choose via the LEFT SOFT key to go the “Home” screen, then to the Settings or Wizard sections to adjust menu values (e.g., change media parameters, load Configs, etc.).

NOTE: The icon will be shown in the upper right corner as a reminder there is a fault that needs to

be cleared. Even when the user has completed all the steps necessary, the icon may continue to be shown. Some faults are self-clearing in the OFFLINE state while other faults are cleared only when returning ONLINE. If any fault was not successfully cleared, the Fault screen shown above will reappear when the user attempts to return ONLINE.

Job in Process

There is no dedicated LED or status indicator for Job in Process. Users will know the printer is receiving data instead via messages in the circled portion of the ONLINE screen as shown below.

When the printer is in ONLINE mode and data is being received and being processed, the message “Job in Process” will be shown in the message area. After the job has been printed the message will go away. If the user is printing in batch mode and the option System > Control > Batch Counter is enabled, the page count will have priority over the ‘Job in Process’ message.

When the printer is in OFFLINE mode and in the Home screen, the LEFT SOFT key will be labeled “Cancel Data” if there is Data in Buffer when the printer is taken OFFLINE. If there is no Data in Buffer, then the LEFT SOFT key label will not show anything. In order for the Cancel Data operation to be available, the menu System > Control > Cancel Operation must be enabled.

Media Handling Modes

Before you load media, you must decide which media handling mode to use:

• Continuous. Prints on the media and sends it out the front of the printer.

• Tear-Off Strip. Prints on the media and sends it out the front until the

positions the trailing edge of the last label over the tear bar for removal.

• Peel-Off. When the optional internal peel-off rewinder is installed, the printer die-cut labels from the liner without user assistance. A remind you to remove the label before the next one can be printed. For more information, see Label Peel-Off.

• Cut. When the optional media cutter is installed, the printer automatically label is printed or can cut the media after a Active IGP Emulation cut

Once you have decided on the mode, configure the printer.

command.

specified number of labels have been printed using the

“Remove Label” message will display to

print buffer is empty. It then

prints and peels

cuts media after each

Setting Up the Printer

This section describes the procedures for loading various types of ribbon and media.

The term “media” in this manual refers to all the different kinds of paper, label, or tag stock material that

can be printed on by the printer. Your thermal printer can print on continuous paper, adhesive backed labels, or non-adhesive tags packaged in roll or fanfold form.

For clarity, all operator touch points are blue in color.

IMPORTANT For best result, use only genuine Printronix supplies. See “Supplies and

CAUTION

Accessories”.

Do not wear rings or other metallic objects while servicing any interior area of

the printer.

CAUTION DO NOT TOUCH the printhead or the electronic components under the pivoting

deck. The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead or electronic components used in this device.

CAUTION Do not close the pivoting deck without label stock installed between the

printhead and the platen, because debris on the platen may damage the printhead.

IMPORTANT Adhesive backed labels that DO NOT lay flat on the liner can jam the printer.

This can cause the label to peel off the liner. The exposed edges can stick to the label guides and rollers inside the printer.

If you run out of labels while printing, do not turn off the printer while reloading

labels, because you can lose data.

Note: Please follow the direction when

installing the ribbon spindle.

Loading Ribbon

For direct thermal media (no ribbon required), go to “Loading Media” section.

IMPORTANT Clean the printhead, platen roller, and media sensors every time you change the

ribbon. See Cleaning the Printhead, Platen Roller, Media Sensors/Damper.

1. Open the printer top cover by pulling the blue levers, located on each side, toward the front of the printer, then lift the top cover.

2. T800 supports 3 kinds of paper core for ribbon.

▪ For 1 inch paper core without notches, please insert the ribbon spindles into the paper core and

ribbon.

▪ For 1 inch & 0.5 inch paper core with notches, do not need to install the ribbon spindles.

Note: Please insert the right side of spindle

first. Then, insert the left side to the hole at the left side of the blue hub.

Ribbon

Paper core for rewinding the used ribbon

3. Install the paper core and ribbon to the hubs. For 0.5 or 1 inch paper roll with notches on both sides, please insert them at the hubs directly.

4. Pull the leader of the ribbon through the print head and stick the leader of the ribbon onto the ribbon rewind paper core.

5. Turn the blue ribbon rewind hub until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head.

Loading Media

1. Open the printer top cover by pulling the blue levers , located on each side, toward the front of the printer, then lift the top cover.

Media guide

Black mark sensor

RFID antenna slide (if equipped)

2. Separate and hold open the blue media holders.

3. Place the roll between the holders and close them onto the core.

4. Separate the blue media guides.

Note:

▪ For black mark media or media with notch or holes used to indicate label length, the blue Black

Mark sensor is moveable. Slide it to correct position for detecting.

▪ For RFID model, slide the blue antenna slide to the correct position.

5. Place the paper, printing side face up, through the media sensor and place the label leading edge onto the platen roller. Move the blue media guides to fit the label width.

6. Press down on both sides of the top cover to close it gently.

7. Initiate Auto Calibrate via the Home Screen ICON , selecting this shortcut ICON and pressing the ENTER key will activate the Auto-Calibrate function. Calibration may also be activated via the Sensors

menus within the Settings section (Sensors > Calibrate > Auto Calibrate).

Note: Calibration must be performed whenever new media or ribbon is installed or any configuration

parameter that affects the sensors is modified.

Your printer is equipped with media sensors that detect the top-of-form position on media with label length indicators (gaps, notches, holes, or black marks). These sensors also detect when a Paper Out condition exists.

Loading External Media

If using either an external media holder or folded labels, feed the media through the rear external label entrance chute.

1. Open the printer top cover by pulling the blue levers, located on each side, toward the front of the printer, then lift the top cover.

2. Separate and hold open the media holders.

3. Set the media holder lock switch to down to keep the media holders separated.

4. Feed the paper from rear external label entrance chute, printing side face up, through the media sensor and place the label leading edge onto the platen roller. Move the media guides to fit the label width.

5. Press down on both sides of the top cover to close it gently.

6. Initiate Auto Calibrate via the Home Screen ICON , selecting this shortcut ICON and pressing the ENTER key will activate the Auto-Calibrate function or initiate calibration via the Sensors menus

Black Mark Sensor (Moveable/ Reflective)

Gap Sensor (Fixed/ Transmissive)

The black mark sensor position is moveable. Move the triangular mark (

▽) directly into the

path of the black mark on the underside of the media, or extraneous cut-out (notch or hole) to be used for detection. Please make sure there is no dark pre-printing or RFID tags that could cause false black mark detection or paper out faults within the path of the sensor.

The gap sensor is in a fixed position in the center, covering an offset 4 mm to right or 7 mm to left from center. The default is located in center of offset 4 mm. Please make sure the media has no vertical gap, rounded die-cut label corners or dark pre-printing that could cause false gap detection or paper out faults.

Gap sensor (Transmitter)

Gap sensor (Receiver)

Black Mark sensor (Transmitter & Receiver)

within the Settings section (Sensors > Calibrate > Auto Calibrate).

Positioning the Media Sensors

Your printer is equipped with two media sensors that detect the top-of-form position on media with label length indicators (gaps, notches, holes, or black marks). These sensors also detect when a Paper Out condition exists. You may select via the Control Panel which sensor will be used, based on the type of media to be printed.

Avoid Dark Pre-printing

Extraneous Cut-out

Vertical Gap and Rounded Die-cut Label Corners

Sensing Different Media Types

The printer’s media sensors can detect the different types of label length media types. This is accomplished by selecting Sensors > Control > Gap/Mark Sensor menu or within the “Printer Setup” Wizard.

1. Press the PAUSE key to place the printer OFFLINE (Home Screen).

2. Find the Settings ICON and press ENTER.

3. Press the UP + DOWN ARROW keys together until “ENTER SWITCH UNLOCKED” displays.

4. Find the Sensors ICON and press ENTER.

5. Select the “Control” submenu and press ENTER.

6. Find the “Gap/Mark Sensor” option and press ENTER to edit this menu. Find the option that matches the type of label length indicators on the installed media displays:

Disable. Select when using media with no label length indicators (no gaps, notches, holes, or black marks) or when you want the printer to ignore all existing label length indicators on the installed media.

Mark. Select when using media that has horizontal black marks liner or tag stock or when using media with notches or holes as label length

Gap. Select when using media with a liner space between die-cut located on the topside of the label.

the correct sensor option: Gap, Mark, or Disable under

indicators on a large variety of

located on the underside of the label

indicators.

labels or has horizontal black marks

NOTE: When you select Disable, the length of each label is based on the

Length menu or the value

sent via host software.

NOTE: If the printer detects a false PAPER OUT message when you change

vice-versa, find the Home Screen and run Calibrate

7. Press ENTER to enable the displayed option or use the RIGHT SOFT key labeled “Apply”. An asterisk

(*) appears next to the selection

8. Press the PAUSE key or the LEFT SOFT key labeled “Home” to return to the Home Screen.

9. Review Media with Gaps

10.

1. Media with a horizontal liner space between die-cut labels or horizontal black marks located on the upper side of the label liner.

2. Select “Gap” in the Sensors > Control > Gap/Mark Sensor menu.

3. Perform an Auto Calibrate. See Running Auto Calibrate on page 38.

11. Calibrating the Media Sensors on page 37. Perform the Auto Calibrate procedure per Running Auto

Calibrate on page 38.

Media > Image > Label

to Gap or Mark sensing

Sensors > Control > Gap/Mark Sensor

The available options specify the sensor type needed for detecting the Top-of- Form position on media with label length indicators (gaps, notches, holes, or black marks).

Disable

Select when using media with no label length indicators (no gaps, notches, holes, or black marks), or when you want the printer to ignore all existing label length indicators on the installed media.

Mark

Select when using media that has horizontal black marks located on the underside of the label liner or tag stock. Also used for tag stock with notches, or holes used as label length indicators.

Gap

Select when using media with a horizontal liner space between die-cut labels or horizontal black marks located on the upper side of the label liner.

Media with No Label Length Indicators

1. When using media without label length indicators (no gaps, notches, want to ignore all existing length indicators,

the center of the media so it can detect when a

2. Select “Disable” in the Sensors > Control > Gap/Mark Sensor menu. See Section “Sensors > Control”.

3. Perform an Auto Calibrate.

place the triangle mark ▽ on the media sensor assembly in

Paper Out condition exists.

holes, or marks) or when you

Media with Underside Horizontal Black Marks

1. Position the triangle mark located

2. Select “Mark” in the Sensors > Control > Gap/Mark Sensor menu.

3. Perform an Auto Calibrate.

on the underside of media.

▽ on the media sensor assembly in the center of the horizontal black marks

Media with Gaps, Notches or Holes

1. Position the triangle mark in media.

2. Select “Mark” in the Sensors > Control > Gap/Mark Sensor menu.

3. Perform an Auto Calibrate. See Running Auto Calibrate on page 38.

▽ on the media sensor assembly in the path of the gaps, notches, or holes

Media with Gaps

4. Media with a horizontal liner space between die-cut labels or horizontal black marks located on the upper side of the label liner.

5. Select “Gap” in the Sensors > Control > Gap/Mark Sensor menu.

6. Perform an Auto Calibrate. See Running Auto Calibrate on page 38.

Calibrating the Media Sensors

Due to manufacturing differences in media, the media sensors the label and the liner or the label a

label or display a fault message such as “GAP NOT DETECTED” or “PAPER OUT”.

Media sensor sensitivity and reliability can be improved by changing the Thresh and/or Sensors > Control > Paper Out Thresh values. You can change

automatically by performing an Auto Calibrate or Manual Calibrate procedure from the Sensors > Calibrate menu section. (The changes take effect immediately within the current configuration menu.)

Auto or Manual Calibrate is completed successfully when the displayed matches that of the installed media. When from the selected, the Sensed Distance should match the length leading edge of the next black

When you have completed Auto or Manual Calibrate, you can verify the new the FEED key several times. Each time you correct Top-of-Form

Once you confirm the correct values, save them to the desired configuration printer.

trailing edge of one gap to the trailing edge of the next gap (or one label + one gap). When Mark is

position of the next label.

and the black mark. When this occurs, the printer may intermittently skip

Gap is selected, the Sensed Distance should match the length

mark.

press FEED, media advances one label and stops at the

may have difficulty differentiating between

Sensors > Control > Gap/Mark

these values manually or

Sensed Distance value correctly

from the leading edge of one black mark to the

values are correct by pressing

menu before powering off the

Running Auto Calibrate

You can initiate Auto Calibrate via the Home Screen ICON or via the Sensors menus within the Settings section.

NOTE: Verify that the Gap/Mark Sensor option (Gap, Mark, or Disable) matches the installed media.

Check that the media sensors are horizontally positioned to permit indicators. See Positioning the Media Sensors.

Make sure the Media > Image > Label Length value matches the physical length of the installed media. Entering the calibrate for long labels (so actual gaps, notches, and marks can be detected) and reduce the amount of media advanced for short labels.

If you try to do an Auto Calibrate when Peel-Off Media Handling is display “CANNOT CALIBRATE” error. Before you can do an Auto Calibrate, you must select another media handling mode.

1. Press the PAUSE key to place the printer OFFLINE (Home Screen).

2. Select the Calibrate ICON and press the ENTER key.

3. Media advances until it can accurately detect the label length Top-of-Form position. The Sensed

4. Auto Calibrate is successful when the Sensed Distance value correctly media:

Gap/Mark Sensor = Gap: length of one gap, notch, or hole.

Gap/Mark Sensor = Mark: The Sensed Distance value is the of one black mark to the

Gap/Mark Sensor = Disable: Not applicable. If Gap/Mark Sensor is Distance value will not be updated.

If “GAP NOT DETECTED” displays, run Auto Calibrate again.

correct length forces the printer to advance media far enough during

Distance value will then display for one second.

The Sensed Distance value is the physical length of one label plus the

physical distance from the leading edge

leading edge of the next black mark.

sensing of the label length

enabled, the LCD will

indicators and then stops at the

matches that of the installed

set to Disable, the Sensed

If Auto Calibrate continues to end with an incorrect Sensed Distance message displayed, refer to Running Manual Calibrate on page 40.

NOTE: The amount of media sampled during Auto Calibrate is based on the

transitions detected, without error, between a label and its label length indicators.

5. Press the FEED key several times. Each time you press FEED, the media and stops.

NOTE: After a form feed, the position of the leading edge of the next label

Media Handling mode selected under Media > Handling > Media Handling menu. Tear-Off Strip Media Handling will position the label edge at the tear bar, while Continuous will position the label edge under the printhead.

6. Once the Sensed Distance value is confirmed, you can save them to before powering off the printer or you can press the PAUSE key and the printer will automatically display a reminder message that your changes have not been saved and to select one of four possible choices.

7. Once completed the printer will go ONLINE.

value displayed or a fault

length of a label and

advances one label length

depends on the type of

a desired configuration menu

Running Media Profile

The Media Profile printout shows the relationship of the Paper Out Threshold values, illustrates if and when each label length the label length difficult media. This includes pre-printed labels and

Once Media Profile is initiated, the printer will continue to advance media and print the profile in landscape orientation until you press ENTER to stop printing.

indicators and the label. The profile printout (shown here) helps you set the thresholds for

indicator is detected, and shows the difference between

labels with poor gap/media dynamic range.

and the Gap/Mark Threshold

NOTE: Verify the Sensors > Control > Gap/Mark Sensor option (Gap,

installed media. You will need a minimum installed label width of two inches to support Ensure the media sensors are horizontally positioned to permit

indicators. Positioning the Media Sensors. Ensure the Media > Handling > Print Mode option matches the media installed. Select “Direct”

for heat sensitive media required).

1. Press the PAUSE key to place the printer OFFLINE (Home Screen).

2. Find the Settings ICON and press ENTER.

3. Press the up and down arrow keys together until “ENTER SWITCH UNLOCKED” displays.

4. Find the Sensors ICON and press ENTER.

5. Select the “Diagnostic” submenu and press ENTER.

6. Find “Media Profile/Profile Print” and then press ENTER to start the profile printing process.

The printer will advance media and continue to print a dynamic profile image depicting the relationship

of the label and any label length indicators detected.

7. Press

8. Press the PAUSE key to place the printer OFFLINE (Home Screen).



ENTER to stop the profile printing.

(no ribbon required) or “Transfer” for thermal transfer media (ribbon

Mark, or Disable) matches the

the Profile printout.

sensing of the label length

NOTE: The Gap/Mark and Paper Out Threshold values shown on the Profile printout represent the

last values determined from a successful Auto or Manual Calibrate or the factory default

values if no Auto or Manual Calibrate was performed.

Figure 1 Media Profile Printout

Gap Sensing

This figure shows a Media Profile printout of a RFID label where the Gap/Mark Sensors > Control menu.

In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the value seen for the RFID antenna. the gap (top-of-form).

NOTE: Refer to the RFID Labeling Reference Manual for full details on how to set up the printer to properly run RFID labels.

This may cause the printer to falsely use the antenna as

Sensor is set to Gap in the

To avoid this problem, increase the Threshold Range value to 60% or 70% in the Sensors > Calibrate> Threshold Range (the default is 50%), then perform a Running Auto Calibrate page 38.

Any changes to Threshold Range will not take effect until you run an This will raise the Gap/Mark threshold high enough so that the printer will not

gap (top-of-form).

Auto Calibrate again.

falsely use the antenna as the

Running Manual Calibrate

Manual Calibrate should be performed only when the values derived from media sensors’ ability to sense label length the Sensors > Diagnostics section.

indicators on the installed media. Manual Calibrate is located in

Auto Calibrate fail to improve the

NOTE: Verify the Gap/Mark Sensor option (Gap, Mark, or Disable) matches the installed media.

Ensure the media sensors are horizontally positioned to permit sensing of the label length indicators.

Ensure the Media > Handling > Print Mode option matches the media installed. Select “Direct” for heat sensitive media (no ribbon required) or “Transfer” for thermal transfer media (ribbon required).

If you try to do a Manual Calibrate when Peel-Off Media Handling is display a “CANNOT CALIBRATE” error. Before you can do a Manual Calibrate, you must select another

1. Press the PAUSE key to place the printer OFFLINE (Home Screen).

media handling mode.

enabled, the LCD will

2. Find the Settings ICON and press ENTER.

3. Press the up and down arrow keys together until “ENTER SWITCH UNLOCKED” displays.

4. Find the Sensors ICON and press ENTER.

5. Select the “Diagnostics” submenu and press

6. Find “Manual Calibrate” and then press  ENTER to start the process.

7. Follow the instructions displayed on the LCD and press the

8. During the last step of Manual Calibrate, the printer will advance the label length indicators and stop at the display for one second. The calibrate is successful when the Sensed Distance value correctly matches that of the installed media. If “CALIBRATION FAIL” error displays, run Manual Calibrate again.

NOTE: The amount of media sampled during Manual Calibrate is based on

the transitions detected without error, between a label and its label length indicators.

9. Press the PAUSE key to place the printer OFFLINE (Home Screen).

10. Press the FEED key several times. Each time you press FEED, the media advances one label length and stops.

NOTE: After a form feed, the position of the leading edge of the next label

Media Handling mode selected via Media > Handling > Media Handling. Tear-Off Strip Media Handling positions the label edge at the tear bar, while Continuous positions the label edge under the printhead.

11. Once the correct values are confirmed, save them to the desired off the printer.



ENTER.



ENTER key to move to the next step.

media and attempt to detect the

Top-of-Form position. The Sensed Distance value will then

the length of a label and

depends on the type of

configuration menu before powering

Label Peel-Off (Optional)

You can set up the printer to automatically peel die-cut labels off their liner one at a time while rewinding the liner. For installation information, refer to Appendix D.

(backing) and dispense them

Loading Media Using Peel-Off Mode

1. Please follow Loading Media on page 30 above to load the media and calibrate the sensors before the next step to avoid paper jams.

2. Open the peel-off front door.

3. Thread the media (label and liner) over the tear bar and around the opening at the bottom of the front door. The label liner will be fed to the floor.

peel-off roller, then through the

4. Close the peel-off front door.

5. Press down on both sides of the top cover to close.

Configuring the Printer Menu

1. Press the PAUSE key to place the printer OFFLINE (Home Screen).

2. Set Media Handling to “Peel-Off” within the Application Wizard or directly in Media > Handling > Media Handling menu.

3. Back to ONLINE.

4. The printer is ready on Label Peel-Off Mode.

5. Press the FEED key. The label advances to the peel-off position, and LCD.

6. Manually remove the peeled label from the printer.

“Remove Label” displays on the

Media Cutter (Optional)

You can set up the printer to automatically cut printed media when the media exits the printer. For installation information, refer to Appendix C.

Loading Media Using Cutter Mode

1. Please follow "Loading Media" above to load the media and calibrate the sensors before the next step to avoid paper jams.

2. Thread the media through the opening at the media cutter.

Configuring the Printer Menu

1. Press the PAUSE key to place the printer OFFLINE (Home Screen).

2. Set Media Handling to “Cut” within the Application Wizard or directly in Media > Handling > Media Handling menu.

3. Back to ONLINE.

4. The printer is ready on Cut Mode.

5. Press FEED key to test.

Printing Adjustments

Printhead Burn Line Adjustment

The print head burn line adjustment are used to fine tune the print quality for different thicknesses of media. Adjust the print head’s burn line forward or backward as it relates to the platen roller.

The print head burn line default is set for general purpose printing media (plain paper and paper thickness less than 0.20mm). In general, print head burn line adjustment will not be required. If you have poor print quality, please try changing the print speed or print intensity first, before moving the burn line.

Poor print quality when using paper thicker than 0.20mm may be due to the print head burn line not being at the optimized position. Please refer to the steps below to improve the print quality.

1. Open the printer to remove the front cover.

2. Adjust the knobs on right and left sides to get your best print quality. There are 7 levels of adjustment. Adjust both knobs to the same level. The default setting is 4.

3. Adjust the burn line position and test print as necessary until the printed image is clear.

4. Re-install the front cover after adjusting.

Cleaning

Depending on the media used, the printer may accumulate residues (media by-product of normal printing. To maintain top cleaning the printer

periodically.

printing quality, you should remove these residues by

WARNING Set the printer power switch to O (Off) prior to performing any cleaning

Leave the power cord connected to keep the printer grounded risk of electrostatic damage.

dust, adhesives, etc.) as a

tasks.

and to reduce the

IMPORTANT When the printer is powered Off, menu settings that were changed and not

saved and any print data remaining in the print buffer will be lost. To prevent the loss of recent menu changes, see Configuration setting on page 49.

CAUTION • Do not wear rings or other metallic objects while cleaning any interior area of

the printer.

• Use only the cleaning agents recommended in this section. Use of

cleaners may damage the printer and void its warranty.

• Do not spray or drip liquid cleaning solutions directly into the

the solution on a clean lint-free cloth and then apply printer.

the dampened cloth to the

• Do not use canned air in the interior of the printer as it can blow dust

debris onto sensors and other critical components.

• Only use a vacuum cleaner with a nozzle and hose that are

grounded to drain off static build up.

conductive and

• All reference in these procedures for use of isopropyl alcohol

99% or greater isopropyl alcohol content be used to corrosion to the printhead.

reduce the risk of moisture

other

printer. Apply

and

requires that a

Exterior Cleaning

Clean the exterior surfaces with a clean, lint-free cloth. If necessary, use a cleaning solution.

mild detergent or desktop

Interior Cleaning

Clean the interior of the printer by removing any dirt and lint with a vacuum use a brush with soft non-metallic bristles.

cleaner, as described above, or

Cleaning the Printhead, Platen Roller, Media Sensors/Damper

NOTE: Even though the printhead, platen roller, media sensors and media

listed in these cleaning procedures, debris travel to the printhead area and therefore should be cleaned and examined each time the printhead is cleaned and in the order shown.

and adhesive on these components can ultimately

Printhead Cleaning

As you use your printer, the printhead may become dirty with ribbon residue result in poor print quality. Keeping the

• Cleaning Agent - Clean the printhead using a Printhead Cleaning Pen,

or an Isopropyl Alcohol Wipe, Printronix PN

• Schedule - Clean the printhead each time you install a new roll of ribbon

mode) or when you install a new roll or box of

printhead clean will help maintain its life.

254945-901.

media (direct thermal print mode).

and label adhesives which can

damper are individually

Printronix PN 203502-002

(thermal transfer print

WARNING If you have just been printing, allow one minute for the printhead to cool

down to avoid burns from accidental printhead contact.

CAUTION • Avoid electrostatic damage to the printhead by first making hand contact with

an unpainted part of the printer frame or by using an anti-static wrist strap grounded to the printer frame.

• Do not use hard, sharp or abrasive objects to remove residue from the

printhead.

• Do not touch the heating element surface of the printhead with your hands to

avoid printhead corrosion. Any accidental skin contact with the element surface should be immediately followed by a thorough cleaning with a Printhead Cleaning Pen or an Isopropyl Alcohol Wipe.

• The heating element surface should be free from any condensation to avoid

corrosion.

1. Remove the media and ribbon, if installed.

2. Clean the printhead by gently rubbing an Isopropyl Alcohol Wipe or the felt tip of a Printhead Cleaning Pen across the print heads’ light-brown heating elements area. Allow the printhead to dry for one minute before reloading ribbon or media.

NOTE: Even after a thorough cleaning with a Printhead Cleaning Pen or

see printouts with voids or streaks. This may be the result of baked-on ribbon resin that can be hard to remove when normal cleaning cycles are not maintained. Try using a Thermal Printer Cleaning Card 4”W x 6”L PN TSCCC-4-15. When using a cleaning card, follow the directions on the packaging.

Alcohol Wipe, you may still

Platen Roller Cleaning

Label parts, media dust, and adhesive residue on the platen can degrade print your label image.

• Cleaning Agent - Use an isopropyl alcohol wipe or small amount of

cloth to clean the platen roller.

• Schedule - Clean the platen roller each time you clean the printhead.

1. Clean the platen roller by first removing any label parts from its surface by alcohol wipe or clean cloth moistened with debris, or label entire surface area.

adhesive. The platen roller can be rotated forward by hand to access and clean its

isopropyl alcohol to remove any remaining paper dust,

NOTE: Even though power is removed from the platen motor, some drag will

platen.

2. Check the platen roller for razor cuts, nicks, and gouges that may cause This type of damage usually requires platen

roller replacement.

quality and cause voids in

isopropyl alcohol on a clean

hand. Then use an isopropyl

be felt as you rotate the

voids in the printed image.

Media Sensor Cleaning

The upper and lower media sensors should be cleaned to ensure reliable Top of Form and Paper Out sensing.

CAUTION Do not use isopropyl alcohol, solvents, or abrasive agents to clean the

media sensor as they can damage the sensors lens cover.

• Cleaning Agent - Use a brush with soft, non-metallic bristles or a vacuum cleaner, described

above, to remove paper dust.

lower

NOTE: An Isopropyl Alcohol Wipe or Printhead Cleaning Pen can be used to

from the upper sensor.

• Schedule - Clean the media sensors each time you clean the printhead.

1. Brush away or vacuum any dust or debris from the upper and lower pen or wipe.

sensor before using the cleaning

remove label adhesive

Cutter Option Cleaning

The cutter requires only periodic cleaning.

WARNING Keep your fingers away from the cutter blades. They are sharp.

Perform the following procedure whenever too much dust or debris is visible.

1. Set the printer power switch to O (Off).

2. Place the cutter in the down (open) position.

3. Use a vacuum or can of compressed air with a nozzle around the area of any dust or debris.

4. Use a cloth with a light amount of WD-40 oil to clean adhesive from the cutter blade and upper or lower stainless steel cutter guides. Adhesive oil to prevent

dust attraction.

must be cleaned from the blade and guides with a dry cloth

the cutter blade to remove

CAUTION Do not use isopropyl alcohol to clean the cutter blade – it dissolves oils

required for lubrication.

5. Place the cutter in the up (closed) position.

6. Properly route the media through the printer and cutter.

7. Set the printer power switch to | (On).

8. Test the printer cutting operation by running a test print within the Tools > Print Tests > Run Test

menu.

3 Printer Settings

Overview

This chapter provides information about:

• Setting, saving, modifying, and printing configurations

• Structure of the configuration

• Menu and Configuration Parameters

Setting Printer Configuration Parameters

Configuration parameters are set from the control panel and stored into the printer’s flash memory. The parameters define how the printer will respond to

The Settings section is where the complete set of menus and configuration parameters are located. The T800 menu system is three levels deep and consists of the ICON Level, View Level, and Edit Level.

The ICON Level. The top level of the menu system is known as the ICON Level and consists of two screens as shown below. The green shading shows the current icon selected. The arrow keys are used to select different icons (and even move between screens).

command and interface signals from the host computer.

IMPORTANT The RFID icon is grey to symbolize that these options are not installed. When

colored grey, an icon cannot be selected.

When the desired icon is highlighted, the user must press  The View Level. The 2nd level of the menu system is known as the View Level and is separated into a left

and right screen. On the left side are submenus, and on the right are the actual menus or configuration parameters. The up/down arrow keys will move to different submenus (highlighted in green) and the right side will show a preview of the configuration parameters available for that submenu.

ENTER to move into the View Level.

When the desired submenu is highlighted, the user can press move into the Edit Level. Likewise, the user can use the LEFT ARROW key to move back to the ICON Level.

The Edit Level. The last level of the menu system is known as the Edit Level and contains all the configuration parameters for a given submenu. The user can scroll through the menus using the up/down arrow keys to view the current configuration values.



ENTER or the RIGHT ARROW key to



For menus that have the edit icon , the user can modify the value by pressing the Edit Mode. If the menu has a bolt icon, this is an executable menu and pressing the ENTER key will

result in a particular action (e.g., running a print test, clearing statistics). If the menu does not have any icon, then it is a read-only menu and pressing ENTER key will not have any effect.

ENTER key to enter

IMPORTANT When entering the Edit Mode, a message “ENTER SWITCH LOCKED” may

appear. In this case, the user will not be allowed to enter Edit Mode until the panel is unlocked. To unlock the configuration, press the UP+DOWN arrow keys simultaneously until you see the message “ENTER SWITCH UNLOCKED”.

In the Edit Mode, depending on the type of menu, the user may be given a pull-down menu of options or cycle through a set of numbers with an asterisk next to the current value. In cases where large numbers, strings, or network IP addresses must be entered, a virtual keyboard will be shown in which users can navigate to different characters or numbers. The examples below show Edit Mode with a pull-down menu and a virtual keyboard.

When users are in Edit Mode, they can change to a new value by either pressing the using the RIGHT SOFT key to “Apply”. Likewise, the users can exit Edit Mode without any modification to the menu by using the LEFT SOFT key to “Cancel” the operation.

For menus with an action icon , the user can execute the particular action by pressing the For menus without any icon, these are read-only menus and cannot be modified.



ENTER key, or



ENTER key.

IMPORTANT Some sensitive menu operations require the user to confirm they want to

proceed. For example, menu operations that clear logs, delete configuration, delete files, etc. In these cases, a message will appear on the screen asking them to confirm by pressing “OK” with one of the soft keys.

Users can return to the View Level by pressing the LEFT ARROW key or go to the Home menu screen by using the LEFT SOFT key labeled “Home”.

NOTE: Changing menu values as described in this section only changes the Current Configuration.

The Current Configuration is stored in DRAM and is in effect only while the printer is powered on. To store a configuration permanently into FLASH memory, see Configurations section on page 49.

Saving a Configuration

When you make a change to the configuration menus, your changes reside in the Current Configuration saved in DRAM. The Current Configuration is in effect while the printer is powered on.

If you want to save your configuration permanently into FLASH memory, then you have two options:

• Save the configuration by following the instructions within the Auto Save feature when you return to the ONLINE state.

• Select the Save Config.

Your printer by default has a Factory Configuration. You can save up to eight different configurations to meet unique print job requirements. Using the Configs > Control section, you can save, load, print, delete, and choose which configuration will be active at power-up.

Configs icon under Settings and save the configuration with Configs > Control >

Auto Save Configuration

If you make any changes to the current configuration menu items and do not save them manually via the Configs > Control > Save Config menu, you will be prompted to save the changes just before you place the printer ONLINE with the screen shown below.

The Active Configuration is defined as the power-up configuration or last loaded configuration. There are three possible cases with this choice depending on the state of the printer:

• If the Active Configuration is one of the eight user-defined configurations, the Active Configuration will be saved and made the Power-Up Configuration.

• If the Active Configuration is the Factory Configuration, the printer will save the configuration to the first

free (unsaved) configuration and make that open configuration the Power-Up Config.

• If the Active Configuration is the Factory Configuration and there are no free (unsaved) configurations, then the user will be informed with a message and asked to save the changes manually. The printer will return to the Home Screen.

The Current Configuration is the configuration stored in DRAM. If the user selects this option, the configuration will not be saved into FLASH memory permanently but will continue to be active.

The user also has the option of cancelling their changes by loading either the Active Configuration or the Factory Configuration.

Once the selection is made, the user will return to the ONLINE state automatically.

Naming Configurations

You may specify a 15-character name which can be used to refer to a configuration in the Configs > Custom section. The name you enter for a configuration will then be used everywhere within the

Config

section. The names can be cleared by using the Configs > Custom > Reset Cfg Names menu.

When a configuration to name is selected, a virtual keyboard will be provided for the user to enter the name desired. The navigation keys can be used to find characters with the ENTER button used to select them. When the string is complete, the user should use the RIGHT SOFT key labelled “Apply”.

Loading a Configuration

You can specify any one of the nine configurations (1-8 or Factory) to load into DRAM using the Configs > Control > Load Config menu. If the selected configuration has not been saved, the user will be warned with

a “CONFIG DOES NOT EXIST” message on the pane.

Specifying a Power-Up Configuration

You can specify any one of the nine configurations (1-8 or Factory) as the Configs > Control > Power-Up Config menu. If the selected configuration has not been saved, the user will be warned with a “CONFIG DOES NOT EXIST” message on the panel.

power-up configuration using the

Modifying a Saved Configuration

Configurations can be modified and saved (updated) as often as desired. You can load a configuration of choice with Configs > Control > Load Config, change the menu or configuration parameter of interest and either use the Auto Save feature or return to the Configs > Control > Save Config menu to save the changes.

Viewing the Current Configuration

The Current Configuration can be easily viewed on the control panel by selecting the RIGHT SOFT key

labeled “Info” on the Home screen. This will provide the same information in a Configuration Printout

except it is viewable on the control panel.

As can be seen from the picture, the user can scroll through the configuration values and choose to print the configuration using the RIGHT SOFT key labelled “Print”.

Printing a Configuration

We recommend that you print and store all saved configurations for future a list of the parameters that were set when the Configs > Control > Print Config menu. That menu has the following options:

• Current (the default)

• Factory

• Power-Up

• All

• Saved Configurations 1-8

you configured the printer. Configuration can be printed using

reference. The printout provides

Screen #1

Quick Setup

Media Sensors Application Configs Admin User

Media

Image Speed Handling Ribbon Top of Form Faults Auto Label Map

Sensors

Control Calibrate

Diagnostics

System

Control Energy Star Flash File View Flash File Edit SD File View1 SD File Edit1 Printer Mgmt Date

Host I/O

Control USB Serial

Network

Control Ethernet

WLAN2 WLAN Params

WLAN EAP

Screen #2

Application

Control PGL … MGL Setup LP+ Setup P-Series … Setup Fonts

RFID4

Control Custom Tag Diagnostics Statistics

Tools

Print Tests Diagnostics Statistics About

Configs

Control Custom

Settings Organization

This section will show how the configuration menus are organized under the icons in the Settings section.

NOTE:

The SD related submenus will only show when the SD card is installed.

WLAN is an option and these submenus are included only when WLAN is installed.

Ethernet menu is not available if WLAN option is installed unless an Ethernet cable is attached at

power-up.

RFID is only available when the RFID option is installed. Refer to the RFID Labeling Reference

Manual for information on these menus.

Quick Setup Menu

Description / Location of Menu

Media

Print Intensity

Media > Image > Print Intensity

Print Speed

Media > Speed > Print Speed

Media Handling

Media > Handling > Media Handling

Paper Feed Shift

Media > Image > Paper Feed Shift

Label Width

Media > Image > Label Width

Label Length

Media > Image > Label Length

Vertical Shift

Media > Image > Vertical Shift

Horizontal Shift

Media > Image > Horizontal Shift

Quick Setup Menu

Description / Location of Menu

Sensors

Gap/Mark Sensor

Sensors > Control > Gap/Mark Sensor

Auto Calibrate

Sensors > Calibrate > Auto Calibrate

Quick Setup Menu

Description / Location of Menu

Application

Active IGP Emul

Application > Control > Active IGP Emul

XXX Diagnostics

Application > Control > XXX Diagnostics

RFID Active*

RFID > Control > RFID Active

Quick Setup

Quick Setup is a collection of the most typical setup parameters from different sections gathered in one place. It is designed to help the users quickly find these parameters and get the printer installed and running.

There is also a feature called “Admin User” that administrators can use to restrict users to the Quick Setup functionality and not allow them to go into the other sections. Under the Admin User subsection of Quick Setup, the administrator can setup a password (1-10 digits) and enter “Safe Mode” which will then hide all the other icons, leaving only Quick Setup. Safe Mode can only be disabled by entering the password.

Menu Items

The menu items under Quick Setup are the following:

* Menu available only when Option is installed

Quick Setup Menu

Description / Location of Menu

Configs

Save Config

Configs > Control > Save Config

Power-Up Config

Configs > Control > Power-Up Config

Quick Setup Menu

Description / Location of Menu

Admin User

Set Password

Only available in Quick Setup when not in Safe Mode.

Enter Safe Mode

Only available in Quick Setup when not in Safe Mode.

Exit Safe Mode

Only available in Quick Setup when in Safe Mode.

Entering Safe Mode

Safe Mode is an optional feature that administrators can use to restrict access to the printer menus and settings. The additional benefit of this mode is that once the complete setup has taken place, administrators can enable this feature to make it easier for daily users to find and change the most typical menus.

By default, the printer is not in Safe Mode. The administrator enables Safe Mode by going into Quick Setup > Admin Users section and doing the following:

• Setting up a Password via Quick Setup > Admin Users > Set Password.

• Entering Safe Mode via Quick Setup > Admin Users > Enter Safe Mode.

The password can be any string of 1-10 digits. See the screenshots below on how this is done and what to expect. Note that once the password is set, it will display when not in Safe Mode.

Exiting Safe Mode

When the administrator wants to exit safe mode, they will also need to return to Quick Setup > Admin Users section and enter the Password via Quick Setup > Admin Users > Exit Safe Mode. If the wrong

password is entered, the following screen be shown.

There is no lockout if you enter the wrong password several times, so you can continue to try. If you cannot find or remember the password, then see section Forget the Password below.

Forgot the Password

If you forget the password to exit Safe Mode, then contact your Printronix Customer Support team for more help unlocking the printer.

Media

IMPORTANT All distances under Media can be represented in inches or millimeters based on

the menu System > Control > Media Units.

Intro: Label Length

Understanding your media and application is very important when configuring the parameters in the menu system. When setting label length, consider the following:

Label Length can be manually entered via the control panel Media > Image > Label Length menu or sent via the host application (e.g., PGL job) using the appropriate software command. If sent via a software command, that is referred to as a Host Forms Length or Logical Label Length.

A Host Forms Length (Label Length) value sent from the host computer can Label Length value if the emulation chooses to do so. Often, the emulations will have a menu to configure that behavior (e.g., Application > PGL Setup > Host Form Length).

Physical Label Length is the actual measurable length of the label. The following list of different media types explains how the physical label

• Die-cut labels – measurable length of the removable label (leading

include the liner material or gap.

lengths are determined:

edge to trailing edge). This does not

• Tag Stock with notches or holes – measurable length from the trailing

leading edge of the next notch or

hole.

• Tag Stock with black marks on underside – measurable length from

mark to the leading edge of the next

black mark.

override Media > Image >

edge of one notch or hole to the

the leading edge of one black

• Continuous media (no label length indicators) – measurable length

Length value entered in the Media > Image > Label Length menu or the value sent via host software command.

Logical Label Length (or Host Forms Length) is the length that a user or programmer bases his printable image on. In most cases this length allows the holes, or black marks).

When the Logical Label Length is greater than the Physical Label Length “Enable”, the printer will case, the printable data that was not printed will be lost. There is more on Clip Page menu in the next section.

entire image to be printed within the boundaries of the label length indicators (gaps, notches,

clip the bottom portion of the image that exceeds the Physical Label length. In this

should be slightly less than the Physical Label Length. This

should be within ± 1-2% the Label

and Media > Image > Clip Page is

Intro: Clip Page

The media sensor looks for the gap, notch, hole, or black mark only after distance specified by the Media > Image > Label Length menu or by the Host Forms Length coming from the application. Any gaps, notches, holes, or black marks that exist prior Host Forms Length value are ignored.

When Media > Image > Clip Page is “Disable”, Mark and Gap media sensing reliability and the sensor problems described below can be fixed:

• The image starts to print at an erroneous distance from the top-of-

end of a roll where the media is severely

• The image is incorrectly positioned as a result of the media sensor

pre-printed image on the label or multiple gaps

curled or scalloped.

within the label.

the media has advanced the

to reaching the Label Length or

can be improved

form, especially towards the

triggering off of a dark,

• The printer starts to print one label and then another all on the same

the end of a roll where the media is severely curled.

physical label, especially at

Media > Image > Print Intensity

This option specifies the level of thermal energy from the printhead to be used for the type of media and ribbon installed. Large numbers imply more heat (thermal energy) to be applied for each dot.

This has a significant effect on

print quality. The print intensity and speed

must match the media and ribbon

type to obtain the best possible print quality and barcode grades.

Minimum

-15

Maximum

+15

Factory Default

-3

IMPORTANT

The actual print intensity is the sum of both the Print Intensity menu and the Intensity Shift menu. For example, if Print Intensity = 5 and Intensity Shift = -3, then the actual print intensity used is 2. However, the actual intensity is bounded with a minimum of -15 and maximum of 20.

• An occasional blank label appears within a print job (in between

When Clip Page is “Disable”, the printer ignores any pre-printed dark could mistakenly be detected as Label Length value.

the next top-of-form position based on the specified Media > Image >

printed labels).

marks or multiple gaps on a label that

IMPORTANT When Clip Page is “Disable”, the correct Media > Image > Label Length value

must be mark it needs to detect.

• When using Gap sensing, the Label

removable

• When using Mark sensing, the Label Length value is the

of one black mark to the

When the Logical Label Length is greater than the Physical Label Length printer will continue to print the image onto Media > Image > Label Length value.

When the Logical Label Length is less than the Physical Label Length, the and leave blank space the remaining next

label. This is true regardless of the Media > Image > Clip Page setting.

label.

entered. If the value is too large, the printer will ignore the actual gap or

Length value is equal to the physical length of a die cut or

physical distance from the leading edge

leading edge of the next black mark.

and Clip Page is “Disable”, the

the next physical label and ignore the gap or mark based on the

printer will print the entire image

length of the physical label as it advances to the Top-of-Form of the

Media > Image

Media > Image > Intensity Shift

This menu can be used to shift Print Intensity settings higher or lower. This allows for higher print intensity settings for certain media while maintaining a compatible Print Intensity value set by the host job. It can also be used to make slight adjustments for compatibility with other emulations.

Minimum

Lighter -9

Maximum

Darker +9

Factory Default

IMPORTANT

While the shift can swing -9 to +9, the actual print intensity value is bounded with a minimum of -15 and maximum of 20.

Media > Image > Paper Feed Shift

This option represents the distance to advance (+ shift) or pull back (– shift) the stop position of a label when Tear-Off Strip, Peel-Off, or Cut Media Handling option is enabled. Allows .01

inch increments.

Minimum

-1.00 inches

Maximum

Current Label Length (or 12.80 inches maximum)

Factory Default

0.00 inches

IMPORTANT

The pull back (- shift) will be limited to the print line position in order to prevent media from being pulled back beyond the print head and falling off the platen roller.

Media > Image > Label Length

This option specifies the user-selected Label Length. In most applications, the user-selected Label Length will match the physical

label length. Physical

label length is the actual label length of the media

installed:

Die-cut Labels: Measurable length of the removable label (leading edge to trailing edge). This does not include the liner material or gap.

Tag Stock with notches or holes: Measurable length from the trailing

edge of

one notch or hole to the leading edge of the next notch or

hole.

Tag Stock with black marks on underside: Measurable length from

the

leading edge of one black mark to the leading edge of the next

black mark.

Continuous media (no label length indicators): Measurable length should be within ± 1-2% the Label Length value here or the value sent via host software command.

Minimum

0.1 inches

Maximum

50.0 inches

Factory Default

6.0 inches

IMPORTANT

This menu can be overridden by the host job (Host Form Length) and set to values that do not match the physical length. For a full description of how Label Length behaves, see the section Intro: Label

Length on page 59.

Media > Image > Label Width

This option specifies the physical width of the image to be printed.

Minimum

0.1 inches

Maximum

Maximum based on printer model/printhead.

Factory Default

4.1 inches

Media > Image > Set Label Length

This feature selects whether the Sensed Distance value derived from an Auto or Manual Calibrate will be used to set the Label Length menu. If no calibration is performed, this menu has no effect.

Manual

The Sensed Distance will not override or change the Label Length value.

Automatic

The Sensed Distance value will override and change the Label Length value. If Sensors Control > Gap/Mark

Sensor = Gap, the printer will subtract the Sensors > Calibrate > Gap Length value.

Factory Default

Automatic

IMPORTANT

For Automatic setting, the Sensors > Calibrate > Use Label Length is ignored (treated as disabled).

Media > Image > Clip Page

This option determines how the printer handles images that are too large for one physical page length when using gap or black mark media.

Disable

When the user-selected page length (logical length) is greater than the physical page length dictated by the gap, notch, hole, or black mark on media, the printer continues to print the remaining excess data onto the next physical page.

Enable

The printer clips any excess data to fit the physical page. The excess data is lost. The media sensor constantly looks for the gap, notch, hole, or black mark and when detected, uses it as the TOF position for the next label and clips any remaining data.

Factory Default

Enable

IMPORTANT

See Intro: Clip Page 59 for more explanation when this menu option is disabled.

Media > Image > Vertical Shift

This option specifies the amount to shift an image vertically up (-) or down (+) for precise positioning on the label. The actual height of the image is not affected by this parameter. The adjustment is made in .01 inch increments.

Minimum

-1.00 inches

Maximum

Label Length (max 12.80 inches)

Factory Default

0.00 inches

Media > Image > Horizontal Shift

This option specifies the amount to shift an image horizontally left (-) or right (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The adjustment is made in .01 inch increments.

Minimum

-1.00 inches

Maximum

1.00 inches

Factory Default

0.00 inches

Media > Image > Orientation

This menu item selects the image orientation to be used when printing the label. See picture below for an illustration.

Portrait

Portrait refers to vertical page orientation, where the top of the page is at the leading edge.

Landscape

Landscape is a rotation of the logical page at 90 degrees clockwise from Portrait.

Inv. Portrait

Inverse Portrait is a rotation of the logical page at 180 degrees from Portrait.

Inv. Landscape

Inverse Landscape is a rotation of the logical page at 270 degrees clockwise from Portrait.

Factory Default

Portrait

IMPORTANT

The orientations shown here are with Print Direction set to Head First. Some IGP Emulations such as ZGL use Foot First. In that case, the orientations would be 180 degrees different for all selections shown here.

Media > Image > Print Direction

This option is the compass for print orientation. Not all IGP Emulation languages have the same definition of Portrait, Landscape, etc. The illustration below shows how Portrait is defined for both Head First and Foot First.

Head First

With Orientation set to Portrait, the top of the label will come out of the printer first.

Foot First

With Orientation set to Portrait, the bottom of the label will come out of the printer first.

Factory Default

Head First for PGL, but Foot First for ZGL. It will automatically be set for plug’n play compatibility.

IMPORTANT

Print Direction will not change the orientation of any print test patterns in the Tools > Print Tests menu.

Media > Image > Vertical DPI Adj

Adjusts the vertical print resolution. This can be used to compress or expand all printed forms by small amounts.

Minimum

195 (203 DPI) 290 (300 DPI)

Maximum

210 (203 DPI) 310 (300 DPI)

Factory Default

Match Head DPI

Media > Speed > Print Speed

This option specifies the speed in inches per second (ips) at which the media passes through the printer while printing.

Minimum

1 ips

Maximum

T820: 8 ips T830: 6 ips

Factory Default

6 ips

Media > Speed > Reverse Speed

This option sets the speed at which the media moves in reverse direction.

Minimum

1 ips

Maximum

T820: 8 ips T830: 6 ips

Factory Default

2 ips

IMPORTANT

Speeds above 2 ips may cause ribbon smudging depending on

ribbon and media.

Media > Speed

Media > Speed > Slew Speed Control

Controls how slew speed is chosen. By default, it will match Print Speed.

Automatic

Always the same as the print speed.

Manual

Allows you to set the slew speed independently from Print Speed by unhiding the Media > Speed > Slew Speed menu.

Factory

Automatic

Media > Speed > Slew Speed

When the Media > Speed > Slew Speed Control is set to Manual, this menu is unhidden. The range and defaults are consistent with Print Speed.

Minimum

Same as Print Speed minimum

Maximum

Same as Print Speed maximum

Factory Default

Same as Print Speed

IMPORTANT

Only available when Media > Speed > Slew Speed Control is set to Manual.

Media > Handling > Print Mode

This option specifies the type of printing to be done.

Transfer

Indicates Thermal Transfer printing (ribbon installed).

Direct

Indicates Direct Thermal printing (no ribbon) and requires special heat sensitive media.

Factory Default

Transfer

Media > Handling

Media > Handling > Media Handling

This option specifies how the printer will handle the media (labels or tag stock).

Tear-Off Strip

Printer prints on the media and sends it out the front until the print buffer is empty, then positions the last label over the tear bar for removal.

Peel-Off

Prints and peels die-cut labels from the liner without assistance. The printer waits for you to take away the label before printing the next one (on-demand printing). When the optional internal rewinder is

installed with liner attached, a “Remove Label”

message will display to remind you to remove the label before the next one can be printed. See Label Peel-Off and Media > Handling > Peel Present on page 67 for more information.

Not allowed if the cutter is

installed. The error message

“INCOMPATIBLE WITH CUTTER”

displays.

Cut

When the optional media cutter is installed, it automatically cuts media after each label is printed or after a specified number of labels have been printed when a cut command from the host has been issued. It cuts continuous roll paper, labels, or tag stock.

Only allowed when the cutter is installed. The error

message “OPTION NOT INSTALLED” displays

otherwise.

Continuous

Printer prints on the media and sends it out the front. See Media > Handling > Continuous Mode on page 67.

Factory Default

Tear-Off Strip

Media > Handling > Continuous Mode

Allows selection of special media modes when Continuous Media Handling mode (Continuous Media) is selected.

Standard

Labels are printed and sent out the front. The cross perforation following the last printed label is not aligned at the tear bar. No auto feeding of a blank label should exist between print jobs, but you may need to press the FEED key to move approximately .80 inches of the last printed label from under the printhead. If performed, this feed causes a blank label at the beginning of the next print job.

Tear-Off

Same as Standard, but the cross perforation following the last printed label is aligned at the tear bar. No blank label is needed to remove the last printed label. No blank label should exist between print jobs. A no print zone, .80 inches long, exists from the leading edge of each printed label. This option supports label lengths

2.50 inches or longer.

Tear Strip Full

Same as Standard, but the cross perforation following the last printed label is automatically aligned at the tear bar once the print buffer is empty for a period of Tear-Strip Time. (Media does not get aligned at tear bar until Tear-Strip Time expires.) When printable data is again detected, a blank label is automatically fed, resulting in one blank label between each print job. This option supports label lengths 2.50 inches or longer. Shorter label lengths cause two or more blank labels to be automatically fed at the beginning of each print job.

Cut Strip

When Media Handling is set to Continuous and a cutter is installed, Cut Strip will use the respective host interface Timeout menu setting to determine the End Of Job (EOJ) and cycle the cutter. That is, the cutter will be cycled when there is no more data being received from the host. The cut will not be done for printing that is not initiated by the host such as form feeds and test printing or if the host interface is not set to Auto Switching.

Factory Default

Standard

Media > Handling > Peel Present

This feature allows you to select which part of a label gets presented to the peel bar.

Next TOF

Media is moved to next TOF after image printing before presenting media to the peel-off position. This option is for standard labels where the gap/mark length is less than the printhead to peel bar distance (about 1/2 inch).

End of Form

Media is moved to the end of form after image printing before presenting media to the peel-off position. This option is for labels that have wide gaps that result in labels falling off the peel bar. This setting works with non-mark media where the end of form is not the same as the next TOF. This setting is useful for die cut labels where the physical bottom of the label can be detected by the media sensor.

End of Image

Image prints and media moves to peel-off position. This option is for labels that have wide gap/marks that result in labels falling off the peel bar. This selection is intended for cases where presenting the next TOF or end of form still results in labels falling off the peel bar. This menu selection works best if the length of the image printed matches the physical length of the label.

Factory Default

Next TOF

IMPORTANT

This menu only visible when the peel option is installed.

IMPORTANT

End of Image selection is affected by the Media > Image > Clip Page option.

MEDIA > Handling > Cal in Peel Mode

This option allows you to perform a calibration in Peel-Off Media Handling mode. Calibration in Peel-Off mode does not stop and wait for you to remove peeled labels. Therefore, be prepared to remove the labels as they are automatically peeled.

Disable

Calibration from the panel when in peel mode is not permitted and a warning message will display.

Enable

Auto Calibrate can be performed from the front panel in peel mode.

Factory

Disable

IMPORTANT

This menu only visible when the peel option is installed.

IMPORTANT

If this menu is set to Disable, then Power-Up Action = “Auto-Cal” is ignored.

MEDIA > Handling > Label Wait Time

Media Handling is set to Tear-Off Strip or Continuous (Tear Strip Full): Label Wait Time specifies the number of seconds after printing stops that the

printer will wait before it advances media to the tear bar position. Media Handling is set to Peel-Off: Label Wait Time

specifies the number of seconds the printer will wait after a

label is removed

from the peel/tear bar before starting to print the next label.

Minimum

0.1 seconds

Maximum

60.0 seconds

Factory Default

0.1 seconds

IMPORTANT

If the RFID option is installed and the Factory Configuration is the power-up default, this menu will automatically be changed to 1.0 seconds.

Media > Ribbon > Ribbon Low

When enabled and the amount of ribbon remaining on the supply spindle is approximately 75 to 50 meters or less, a “Ribbon Low” warning will pop up on the ONLINE screen.

Disable

No Ribbon Low warning will appear.

Enable

The Ribbon Low warning will appear when the ribbon on the supply spindle is 75 meters or less.

Factory Default

Disable

Media > TOF > TOF Detect Fault

Allows selection of three different TOF (Top-of-Form) detection faults. The printer displays a Gap Not Detected fault and stops printing when media has advanced a distance equal to X or more times Media > Image > Label Length.

1 Label

The Gap Not Detected fault is declared after 1 label.

3 Labels

The Gap Not Detected fault is declared after 3 labels.

9 Labels

The Gap Not Detected fault is declared after 9 labels.

Factory Default

3 Labels

IMPORTANT

The correct Label Length value, equal to the physical length of the installed label, must be entered in Media > Image > Label Length.

Media > Ribbon

Media > TOF

Media > TOF > Ticket Save Mode

This option determines the action of the media for Continuous (Standard), Tear-Off Strip and Cut Media Handling Modes after the printer is first powered up or after the printhead has been opened and then closed. When enabled, this option eliminates wasting label(s) or ticket stock when the printer advances media to search for the next TOF position.

Option applies only to 0.5 inch or longer label lengths.

Disable

The printer assumes that the media is not at the correct TOF position after cycling power or after the printhead is opened and then closed. Printing will begin only after the next TOF is detected.

When disabling, Sensors > Calibrate > Online Action and Sensors > Calibrate > HeadClose Action will not be adjusted.

Enable

The printer will assume that media is at the TOF position after cycling power or after the printhead is opened and then closed. Printing will begin without advancing media to search for the next TOF position.

When enabled, Sensors > Calibrate > Online Action and Sensors > Calibrate > HeadClose Action will automatically be set to Disable.

No Seek

The printer will assume that media is not at the TOF position after cycling power but is at the TOF position after the printhead is opened and then closed. After powering up, printing will begin only after the next TOF is detected. After opening the head, printing will begin without advancing media to search for the next TOF position.

When enabled, Sensors > Calibrate > Online Action and Sensors > Calibrate > HeadClose Action will automatically be set to Disable.

Factory Default

Disable

IMPORTANT

The user must ensure that media is at the correct TOF position (cross perforation, liner gap, notch or mark at the tear bar edge) before cycling power or before closing and locking the pivoting deck. In addition, media must be calibrated and the correct Media Handling Mode, Label Length and Gap/Mark Sensor selected and in Power-Up Config.

Media > TOF > TOF Adjust Mode

This option enables use of the Media > TOF > TOF Adjust Dist.

Disable

The TOF Adjust Dist menu value will not be used.

Enable

The TOF Adjust Dist menu value will be used.

Factory Default

Disable

Media > TOF > TOF Adjust Dist

This option sets the distance from the Top Of Form (TOF) that is left blank (unprinted) after a label has been removed in Tear-Off Strip mode. When this mode is enabled the start position for printing can be adjusted in increments of 0.01 inch.

This adjustment can be helpful if a die cut label sticks to the platen by means of jagged edges created during a poor die cut label removal using the tear bar. By controlling how much blank space there is from TOF, you can control how much the media is called back after it is torn off.

Minimum

0.00 inches

Maximum

0.40 inches

Factory Default

0.00 inches

IMPORTANT

Tear-Off Strip mode only

Media > Fault > Label Missing

Allows the Label Taken Sensor to first detect the presence of a label at the peel bar.

Disable

The printer does not generate a fault condition if a missing label is encountered.

Full Label

Peel-Off Handling: The printer generates a fault condition if a full missing label is encountered.

Early Detect

Tear-Off Strip and Continuous Handling: If no label is detected by the label taken sensor after the first 1.35 inches of motion, then a LABEL WRAP fault is declared early.

Cut handling: Ignored Peel-Off handing: The settings behave the same as

Full Label.

Factory Default

Full Label

Media > Fault

Media > Fault > Error Recover

This option determines how the printer handles data that was printing when an error occurred.

Disable

The printer will not reprint the label that was printing when the error condition occurred.

Enable

The printer reprints the label that was printing when the error condition occurred.

Factory Default

Disable

Media > Fault > Head Warning

This option determines if the printer will warn the user when the print head approaches its limit in terms of inches printed.

Disable

Do not show a warning message based on the print head inches printed.

Enable

When the print head reaches a certain limit, a warning message will pop up.

Factory Default

Enable

Media > Auto Label Map > Select

This option specifies the maximum print width to be used by the application. The IGP/Auto Label Mapping® feature allows backward compatibility of programs written for Printronix line-matrix printers. It allows the printer to print two-up (or other multi-up) labels. Instead of printing multiple labels across the printer, it prints the leftmost label and the rightmost label, so the printout will be twice as long but half as wide.

Disable

Excess data in any program sent to the printer with horizontally adjacent labels that exceed the physical page width of the printer will be clipped or wrapped depending upon how the emulation is designed.

Enable

The printer will automatically reposition the horizontally adjacent labels to a vertically adjacent position, or a combination of horizontal and vertical positions based on the values selected under the Auto Label Width and Number Labels menu items.

Factory Default

Disable

Media > Auto Label Map

Media > Auto Label Map > Auto Label Width

The width of a single label to be printed or the maximum width of the media that will be used for the print file. The value is selectable from 0.1 inch through the maximum print width of the printer.

Minimum

0.1 inch

Maximum

Media > Image > Label Width value.

Factory Default

Depends on the model width.

Media > Auto Label Map > Number Labels

The desired number of labels to be printed vertically adjacent on the form.

Minimum

Maximum

Factory Default

Auto Label Map Examples

All of the examples below assume that the logical form length is set to the label length.

Example 1: Simple Case

Problem: A file has been constructed with two horizontally adjacent 4.0” labels

width of 8.0”. The user now wants to use this file

Solution with Menu Settings:

with a printer that has a 4.0” physical width.

for a printer with a physical

• Set Media > Auto Label Map > Auto Label Width to “4.0” (the width of the label)

• Set Media > Auto Label Map > Number Labels to “2”

• Set Media > Auto Label Map > Select to “Enable”.

Printer Operation: The printer will print the first (leftmost) 4.0” label first on the first thermal label, followed by the second 4.0” label. These labels will be stacked vertically as shown in the diagram.

Example 2: Uneven Number Case

Problem: A file has been constructed with three horizontally adjacent 2.0”

use this file with a printer that has a 4.0” physical width.

Solution #1 with Menu Settings:

labels. The user now desires to

• Set Media > Auto Label Map > Auto Label Width to “2.0” (the width of each labels)

• Set Media > Auto Label Map > Number Labels to “2”

• Set Media > Auto Label Map > Select to “Enable”.

Printer Operation for Solution #1: The printer will print the first two labels at the same time. These first two labels will be horizontally adjacent. Once these remaining 2.0” labels along

Solution #2 with Menu Settings:

with a blank 2.0” label. See figure below.

labels have been completed, the printer will print the

• Set Media > Auto Label Map > Auto Label Width to “2.0” (the width of two labels)

• Set Media > Auto Label Map > Number Labels to “3”

• Set Media > Auto Label Map > Select to “Enable”.

Printer Operation for Solution #2: The printer will print the first 2.0” label by by itself, and finally, the last 2.0” label by itself. See figure below.

itself, the second 2.0” label

Example 3: Past Maximum File Width

Problem: A file has been constructed with three horizontally adjacent 4.0”

use this file with a printer that has an 8.0” one of the Auto Label Width of “12.0” and a Media > Auto Label Map > Number Labels of “3”.

Printer Operation: The maximum Number Labels = (20”/12”) = 1.67 rounded up automatically reduce the Media > Auto Label Map > Number Labels to “2”.

solutions in the examples above, but the user erroneously enters an Media > Auto Label Map >

physical width. The user should have used a solution similar to

labels. The user now desires to

to 2. The printer will

Example 4: Blank Label Case

Problem: A file exists with two horizontally adjacent 4.0” labels. The user now

printer that has a 4.0” physical width. The user to “3” and the Media > Auto Label Map > Label Width to “4.0” despite the fact optimum.

Printer Operation: The maximum Number Labels = (20”/4”) = 5. The file is sent, the printer will begin by the

second 4.0” width label. Finally, once both of those labels have been printed, the printer will print a

blank 4.0” label.

printing the first 4.0” width label. Once that label is complete, it will print

decides to set the Media > Auto Label Map > Number Labels

selected value of 3 is legal. After the

wants to use this file with a

that these values are not

Gap/Mark Sensor

Paper Out

Sensor

Minimum

Delta

Gap/Mark

Thresh

Paper Out

Thresh

Disable

Transmissive

N/A

1023

Mark

Transmissive

250

1023

Gap

Transmissive

689

1023

Sensors > Control > Gap/Mark Sensor

The available options specify the sensor type needed for detecting the Top-of- Form position on media with label length indicators (gaps, notches, holes, or black marks).

Disable

Select when using media with no label length indicators (no gaps, notches, holes, or black marks), or when you want the printer to ignore all existing label length indicators on the installed media.

Mark

Select when using media that has horizontal black marks located on the underside of the label liner, notch, hole or tag stock. The Top-of-Form position is the leading edge of the black mark (trailing edge of the notch, gap or hole).

Gap

The Top-of-Form position is the leading edge of the die cut label or black mark on top side of label

Factory Default

Gap

IMPORTANT

When you select Disable, the length of each label is based on the Media > Image > Label Length menu or the value sent within the application format.

IMPORTANT

If the RFID option is installed and powers up with the Factory Configuration, Mark will be selected.

Sensors

Intro: Sensor Types

When making changes in this section, there are certain implications that need to be understood because some menus are intimately related. For example, when the menu Sensors > Control > Gap/Mark Sensor is changed, this has an effect on other menu defaults as shown in Table 2 below.

Table 2. Gap/Mark Sensor Effects on other Menu Defaults

IMPORTANT When sensors settings are changed, the user must calibrate .

Sensors > Control

Sensors > Control > Auto Calibrate

This executable menu is used to improve the sensitivity and reliability of the Media Sensors in detecting gaps, notches, holes, or black marks on the installed media, as well as a paper out condition. The operation is successful when the Sensed Distance

displayed correctly matches that of the installed

media. For Gap: The Sensed Distance should match the length from the trailing

edge

of one gap to the trailing edge of the next gap (one label + one gap).

For Mark: The Sensed Distance should match the length from the

leading

edge of one black mark to the leading edge of the next black mark.

IMPORTANT

Prior to running Auto Calibrate you must enter the length of the installed media via the Media > Image > Label Length menus. Selecting the correct Label Length forces Auto Calibrate to increase media advancement for long labels (to detect actual gaps, notches, or marks) and decrease advancement for short labels.

Auto Calibrate supports label lengths up to 35 inches.

Sensors > Control > Sensed Distance

This value represents the distance that was sensed between the TOF of one label to the TOF of the next label upon successful calibration. It is a read-only value.

Gapped media: the distance equals the physical label length plus one gap, notch, or hole (trailing edge of one gap, notch, or hole to the trailing edge of the next gap, notch, or hole).

Black mark media: the distance equals the leading edge of one black mark to the leading edge of the next.

Setting

Automatically calculated upon calibration.

Factory

0.0 inches

Sensors > Control > Gap/Mark Thresh

This menu item sets a value that, when exceeded by the output of the media sensor, is recognized by the printer as a gap (or black mark). Upon calibration, the value displayed is equal to the gap/mark threshold value set by the procedure. If running the procedure does not provide a reliable Top-Of-Form detection (e.g., when using unusual media), the Gap/Mark Thresh value can be manually set to the desired value.

Minimum

Maximum

1023

Factory

See Table 2

Sensors > Control > Paper Out Thresh

This menu item selects a value that, when exceeded by the output of the media sensor, is recognized by the printer as a paper out condition. Upon calibration, the value displayed is equal to the paper out threshold value set by this procedure. If running the procedure does not provide a reliable paper out detection, e.g., when using non-standard media, the Paper Out Thresh value can be manually set to the desired value.

Minimum

Maximum

1023

Factory

See Table 2

Sensors > Calibrate > Auto Calibrate

See Sensors > Diagnostics > Media Profile

Sensors > Calibrate

You can run Auto Calibration from the Home screen, this section, or the Tools > Print Tests > Run Test menu. Upon execution, the printer advances media the distance needed to accurately detect the label length indicators, then stops at the Top-of-Form position, and momentarily displays the Sensed Distance if successful. This process takes a few seconds to complete and results in changes to the values the printer uses in the Sensors > Control subsection for Gap/Mark Threshold, Paper Out Threshold, and Sensed Distance. These value changes take effect immediately within the current configuration menu.

Sensors > Calibrate > Power-Up Action

Calibration activities when the printer is powered up.

Disable

No activities at power up.

Auto-Cal

Auto Calibrate is performed at power-up. Once the Auto Calibrate is complete, the printer will momentarily display the Sensed Distance determined by the Auto Calibrate.

Seek TOF

Assumes user has already calibrated media and used gap/mark sensor. This moves the media to Top-of-Form at power up if Sensors > Control > Gap/Mark Sensor is not set to Disable.

Factory

Auto-Cal

IMPORTANT

If Media > TOF >Ticket Save Mode is set, Auto-Cal and Seek TOF will not be performed.

SENSORS > Calibrate > HeadClose Action

Selects whether the printer performs a selected action after a print head open fault condition is cleared.

Disable

No media motion after a print head open fault condition is cleared.

Auto-Cal

Performs Auto Calibration every time the print head open fault condition is cleared.

Seek TOF

Moves the media to TOF (Top Of Form) when the printhead is closed unless Sensors > Control > Gap/Mark Sensor is set to Disable.. The media should already be calibrated using Gap/Mark sensor.

Factory

Disable

IMPORTANT

If Media > TOF > Ticket Save Mode is set, Auto-Cal and Seek TOF will not be performed.

If there is data pending (data in buffer) when the head open fault is cleared, Auto-Cal and Seek TOF are ignored.

Sensors > Calibrate > Online Action

Whenever the printer is brought ONLINE, it automatically performs an Auto Calibrate if enabled. This option should only be set before any data is sent to the printer.

Disable

No Auto Calibration is performed when going ONLINE.

Auto-Cal

Once the Auto Calibrate is complete, the printer momentarily displays the Sensed Distance and then resumes printing any pending jobs.

Factory

Disable

IMPORTANT

If Ticket Save mode is enabled, you will not be able to enable this menu. A warning message will be displayed instead.

Sensors > Calibrate > Gap Windowing

This feature compensates for any early falling edges or spurious peaks and troughs that may appear within the gap length in media. These edges or peaks and troughs can cause unreliable detection of the leading edge of the next label (top-of-form). Use Gap Windowing to resolve the following problems:

perforated media.

Disable

When the leading edge of a gap is detected, the printer continuously looks for the leading edge of the next label and uses it as the TOF position. Perforations or unusual media discrepancies within the gap can cause inaccurate TOF detection.

Enable

When the leading edge of a gap is detected, the printer ignores the first 90% of the gap length value specified in the Gap Length menu option. The result is that cross perforations or unusual media discrepancies within the gap are filtered out, allowing the printer to reliably detect the actual leading edge of the next label and use it as the TOF position.

Factory

Disable

Sensors > Calibrate > Gap Length

Gap Length is the actual length (height) of a label gap measured in .01 inch increments.

Minimum

0.05 inches

Maximum

1.00 inches

Factory

0.12 inches

WARNING

You must enter the correct Gap Length. If the Gap Length is too long, the image will shift down from the leading edge (TOF) of the label.

Sensors > Calibrate > Minimum Delta

This menu changes the minimum threshold value the sensor(s) require to detect the difference between the label and a gap, notch, hole or black mark. This allows bolder gaps (such as notches or holes) to be used as the TOF while intermediate gaps (liner) can be ignored. Increasing the value makes the sensor(s) less sensitive to intermediate gaps and noise. Decreasing the value makes the sensor(s) more sensitive for detecting gaps on low contrast media, where there is very little difference between the label and the gap (liner).

Minimum

048

Maximum

200

Factory

Gap/Mark Sensor = Disable, Gap, or Mark: 048 Otherwise: 080

Sensors > Calibrate > Use Label Length

Determines whether or not Media > Image > Label Length is used during Auto Calibrate. This resolves problems where the sensor(s) may mistake high noise levels or preprinted images within the label as the gap, notch, hole, or black mark that could result in a sensed distance value much shorter than the actual label length. For example, a 0.2 inch calibrated Sensed Distance with a 3.0 inch long label installed.

Disable

Auto Calibrate relies exclusively in its ability to detect varying transitions between labels and gaps, notches, holes, or black marks while advancing media during the calibrate process to determine Sensed Distance. The amount of media advanced is based on the number of transitions detected.

Enable

The Label Length is used in the calibrate algorithm. This causes the Auto Calibrate process to advance media the minimum distance required to detect the true gap, notch, hole, or black mark used for TOF (Top-of-Form) sensing.

Factory

Enable

IMPORTANT

This menu will be ignored when Media > Image >Set Label Length is set to “Automatic”. This is the Factory default.

WARNING

Setting the Label Length value less than half the actual length of the label in use will result in erroneous Sensed Distance values when Auto Calibrate is performed.

Sensors > Calibrate > Threshold Range

This option allows the user to select the optimal threshold range for the label stock. The printer defaults to using a threshold range of 50% of the positive going pulse (see Sensors > Diagnostics > Media Profile) that represents each gap, notch or mark detected after doing an Auto or Manual Calibrate. The printer then detects anything within the label with that threshold range as TOF. While this range is ideal for most medias, some labels with a preprinted image, liner gap or inlay can confuse the media sensor(s) causing a false TOF detection. In most cases this can be resolved by selecting a higher threshold range so the printer will only trigger on the true TOF (gap, notch or mark) position.

Minimum

Maximum

95%

Factory

50%

IMPORTANT

A new threshold range will not take effect until Calibration is successfully performed. A Sensors > Diagnostics > Media Profile should be run after a Calibrate to visually verify that the new range is the best possible selection

Sensors > Calibrate > Mark TOF Detect

This menu controls how the TOF will be detected for Mark media.

Mark Lead

Edge

The leading edge of the mark will be used as the TOF and printing will be begin here.

Mark Trail Edge

The trailing edge of the mark will be used as the TOF and printing will be begin here.

Factory

Mark Lead Edge

Sensors > Diagnostics > Media Profile

This executable menu provides a graphical printout showing the relationship of the Paper Out Threshold and the Gap/Mark Threshold. The profile printout assists you in setting the thresholds for difficult media. This includes pre- printed labels, and labels with poor gap/media dynamic range.

Start

When “Print Profile” is executed, the printer will

advance media and print the media profile along the length of each label

Completed

The printer will continue to print the profile until you press the  ENTER key.

Sensors > Diagnostics > Manual Calibrate

Manual Calibrate is another method of improving the printer’s media sensing

and is only used when Auto Calibrate has failed or the Gap/Mark Threshold or Paper Out Threshold values derived from Auto Calibrate do not improve the media sensors’ gap or mark sensing capability.

Start

To initiate Manual Calibrate, press  ENTER key when

“Manual Calibrate” displays. You will then be prompted

for the remaining steps.

Completed

Manual Calibrate is completed successfully when the displayed Sensed Distance correctly matches that of the installed media. When Gap is selected, the Sensed Distance should match the length from the trailing edge of one gap to the trailing edge of the next gap (or one label + one gap). When Mark is selected, the Sensed Distance should match the length from the leading edge of one black mark to the leading edge of the next black mark.

Effects

This process takes longer than Auto Calibrate, and the end result is a change to the Gap/Mark Threshold, Paper Out Threshold, and Sensed Distance values that the printer will use. These value changes take effect immediately within the current configuration menu.

IMPORTANT

Manual Calibrate supports label lengths up to 24 inches.

Sensors > Diagnostics

System > Control > Display Language

This parameter chooses the language that will appear on the control panel: English, German, French, Italian, Spanish, Portuguese, Simplified Chinese, Traditional Chinese, Korean, and Russian.

Factory Default

English

System > Control > LCD Brightness

The brightness of the control panel backlight.

Minimum

Maximum

Factory Default

IMPORTANT

This value is saved independent of any one configuration and will be preserved across loading configurations.

System > Control > Power-up State

Determines if the printer will power-up in the ONLINE state or OFFLINE state (Home screen).

Online

ONLINE state

Offline

OFFLINE state

Factory Default

ONLINE

IMPORTANT

This OFFLINE selection must be saved as a power-up configuration to be used.

System

System > Control

System > Control > Media Units

Determines if distances in the MEDIA section are displayed in inches or millimeters.

In Inches

Inches are used.

In Millimeters

Millimeters are used.

Factory Default

In Inches

System > Control > Batch Counter

Displays the number of pages remaining to be printed in a print job on the ONLINE screen message area. This feature is supported in PGL and ZGL only.

Disable

Remaining pages is not displayed.

Enable

The number of remaining pages is displayed.

Factory Default

Disable

PGL Syntax

~EXECUTE;formname;[;FC][;ICNTn][;FCNTn]

ZGL Syntax

^PQ(#Pages)

WARNING

If the correct execute command is absent from the

print file, “0 Pages” will continually display on the

control panel.

System > Control > Feed Key Online

This option changes the functionality of the FEED key when the printer is ONLINE.

Feed

When selected, pressing the FEED key causes the printer to feed a form.

Reprint Last

When selected, pressing the FEED key causes the printer to reprint the last printed form.

Factory Default

Feed

System > Control > Cancel Operation

This option determines if the LEFT SOFT key in the Home screen will be used for “Cancel Data”. If so, then the LEFT SOFT key will be active when there is data in buffer.

Disable

No option will be available to the user to Cancel Data from the front panel.

Enable

Allow the “Cancel Data” operation to be used. When executed, all data in the printer will be cancelled.

Factory Default

Enable

System > Control > Auto Locking

This option can force the front panel  ENTER key to return to the locked status five minutes after the last key press.

Disable

The  ENTER key is not automatically locked. It remains in its current state until locked manually or via power-up.

Enable

The  ENTER key is automatically locked five minutes after the last key press.

Factory Default

Disable

System > Control > Set Lock Key

Normally, to lock or unlock the printer menu, the up/down keys are pressed at the same time. The Set Lock Key executable menu lets you choose different keys to lock or unlock the printer menu. You may choose almost any group of keys as the new lock and unlock keys. You cannot use the  ENTER key or any key combinations which are already used for other functions. One or more keys can used simultaneously.

Start

The  ENTER key is used to start the sequence and the user will be asked to select a new lock key.

Completed

After following all the instructions on the front panel (including entering the new lock key twice to confirm), the user will be informed the process was completed. If not successful, then the user will alerted.

IMPORTANT

The new lock combination will remain even if the printer is powered off and back on.

System > Energy Star > Pwr Saver Time

The time interval you specify for this parameter sets the amount of idle time before the printer goes into Power Saver mode. When you enter into Power Saver mode, the panel backlight is dimmed, the engine shuts down, and a panel message informs the user.

Pressing any Control Panel key or certain network access to the printer removes the Power Saver message from the panel and the turns on the backlight (but the engine is still shut down). Sending a print job to the printer results in a full exit of Power Saver mode.

Selections

The options are 1, 5, 10, 15, 30, 45, 60, and 240 minutes.

Factory Default

5 minutes.

System > Energy Star > Pwr Saver Active

This menu allows you to enable and disable Power Saver mode. If enabled, the menu for Power Saver Time is in effect.

Disable

Power Saver mode is disabled and not used.

Enable

Power Saver mode is enabled.

Factory Default

Enable

System > Energy Star

System > Flash File View

This subsection will show all font and user downloaded files in FLASH memory. Files with one of the filename extensions Filename Extensions Not Shown in Menus are not the file will be shown along with its size in bytes. This is a read-only section.

System > Flash File Edit

This subsection can be used to configure how FLASH file storage can be used and allow the users to delete files, copy files to the SD card, optimize memory, etc.

shown in this section. The name of

System > Flash File Edit > Overwrite Files

This allows you to prevent files from being overwritten by disabling the overwrite function.

Disable

Files cannot be overwritten either from copying a file from an SD card or by the host application.

Enable

Files can be overwritten as needed.

Factory Default

Enable

IMPORTANT

When files are overwritten, the FLASH used for the original file is not truly deleted. Instead, that memory goes to the Flash Reclaimable area and cannot be used again until an Optimize & Reboot is performed.

System > Flash File Edit > Delete Files

This allows the user to delete user files in FLASH memory.

File 1

File 1 is listed and will be deleted if selected.

…

File N

File N represents the last user file in FLASH.

IMPORTANT

When files are deleted, the file cannot be used, but the space cannot be used again until an Optimize & Reboot is performed.

System > Flash File Edit > Available Space

Shows the user how much FLASH memory is available for new user files. This does not count memory in the Flash Reclaimable area. This is a read-only menu.

System > Flash File Edit > Flash Reclaimable

Shows the user how much FLASH memory is available to be reclaimed if the user performs the Optimize & Reboot function. This is a read-only menu.

System > Flash File Edit > Optimize & Reboot

This is an executable menu that will reboot the printer and perform FLASH optimization which will remove any existing fragmentation (shown in Flash Reclaimable) back into the Available Space pool.

IMPORTANT

When executed, an “Optimizing Flash Files”

message will be displayed when the printer is rebooting.

System > Flash File Edit > Copy to SD

This menu is only available when an SD card is found in the printer. This menu will transfer the selected file to the root directory of the installed SD card.

File 1

File 1 will be copied to the SD card if selected.

…

File N

File N will be copied to the SD card if selected.

IMPORTANT

The SD card must be installed at the time of power-up and cannot be removed until the printer is powered off.

System > Flash File Edit > Copy to USB

This menu is only available when an USB drive is found in the printer. This menu will transfer the selected file to the root directory of the installed USB drive.

File 1

File 1 will be copied to the USB drive if selected.

…

File N

File N will be copied to the USB drive if selected.

IMPORTANT

The USB drive must be installed at the time of this operation and cannot be removed until the copy is complete.

System > Flash File Edit > Print File List

Prints a summary of the files stored in flash memory and several statistics on file system usage.

System > SD File View

This subsection will only be available if the SD card is installed at the time of power-up and not removed until the printer is powered off. It will show all files in the root directory of the SD card. The name of the file will be shown along with its size in bytes. This is a read-only section.

System > SD File Edit

This subsection can be used to configure how SD file storage can be used and allow the users to delete SD files, copy files from SD to FLASH, view available SD space, and manage the QCMC (Quick Change Memory Card) option when included.

System > SD File Edit > Overwrite Files

Like System > Flash File Edit > Overwrite Files, this prevents SD files from being overwritten by disabling the overwrite function.

Disable

SD files cannot be overwritten.

Enable

SD files can be overwritten either from copying a file from FLASH or by the host application.

Factory Default

Enable

System > SD File Edit > Delete Files

This allows the user to delete user files from SD card root directory.

File 1

File 1 is listed and will be deleted if selected.

…

File N

File N is the last file on the SD card root directory.

System > SD File Edit > Available Space

Shows the user how much SD card memory is available for new user files. This is a read-only menu.

System > SD File Edit > Copy from SD

This menu will transfer the selected file from the SD card root directory to the printer FLASH memory.

File 1

File 1 will be copied from the SD card if selected.

…

File N

File N will be copied from the SD card if selected.

System > SD File Edit > Print File List

Prints a summary of the files stored in the SD card root directory and several statistics on SD file system usage.

IMPORTANT The SD card must be installed at the time of power-up and cannot be removed

until the printer is powered off.

System > SD File Edit > QCMC Update

This menu can be used to update the configuration within the QCMC image stored on the SD card (see Appendix G Quick Change Memory Cartridge (QCMC).

System > SD File Edit > QCMC Erase

This menu can be used to erase the QCMC image stored on the SD card (see Appendix G Quick Change Memory Cartridge (QCMC).

System > USB File Edit > Overwrite Files

Like System > Flash File Edit > Overwrite Files, this prevents USB files from being overwritten by disabling the overwrite function.

Disable

USB files cannot be overwritten.

Enable

USB files can be overwritten either from copying a file from FLASH or by the host application.

Factory Default

Enable

System > USB File Edit > Delete Files

This allows the user to delete user files from USB card root directory.

File 1

File 1 is listed and will be deleted if selected.

…

File N

File N is the last file on the USB card root directory.

System > USB File View

This subsection will only be available if a USB drive is installed at the time of power-up and not removed until the printer is powered off. It will show all files in the root directory of the USB drive. The name of the file will be shown along with its size in bytes. This is a read-only section.

System > USB File Edit

This subsection can be used to configure how USB file storage can be used and allow the users to delete USB drive files, copy files from USB to FLASH, and view available USB space. The idea is that the USB can be used at run-time to copy files to and from the FLASH memory. Transfers between USB and SD cards can be on a computer and are not part of the functionality present within the printer.

IMPORTANT The USB drive can be inserted and removed during run-time. A message on the

front panel will be displayed acknowledging the USB was inserted or removed.

IMPORTANT Memory transfers are limited by the amount of free RAM in the system. We

recommend limiting the file transfer size to 20 MB.

System > USB File Edit > Available Space

Shows the user how much USB drive memory is available for new user files. This is a read-only menu.

System > USB File Edit > Copy from USB

This menu will transfer the selected file from the USB drive root directory to the printer FLASH memory.

File 1

File 1 will be copied from the USB drive if selected.

…

File N

File N will be copied from the USB drive if selected.

System > USB File Edit > Print File List

Prints a summary of the files stored in the USB drive root directory and several statistics on USB file system usage.

System > Printer Mgmt > Rcv. Status Port

This option defines the interface being used to receive the emulation status command.

Automatic

When selected, the status command is sent to the printer with the print data through the active host interface.

Serial

When selected, the status command is sent to the printer through the serial interface regardless of the active host interface.

Factory Default

Automatic

System > Printer Mgmt

System > Printer Mgmt > Ret. Status Port

This option selects the port for return Status Commands used by the emulations. For PGL, this is the ~STATUS command, and for ZGL, this is the ^HS command.

Automatic

Sends the data through the same port used to receive the application job.

Disable

Status is not sent back to the host.

E-NET Data Port

Ethernet data port.

Serial

Serial RS-232 port

E-NET Stat Port

Ethernet port as set in Status Port Number menu

USB

Factory Default

Automatic

System > Printer Mgmt > Status Port Number

This menu selects the port number where the printer sends the emulation status.

Minimum

1025

Maximum

65535

Factory Default

3002

System > Printer Mgmt > PNE Port Choice

This menu selects which port the printer expects PNE (PrintNet Enterprise) to connect to, via Ethernet or USB. The factory default is Ethernet.

Disable

PNE communication will be disabled.

Ethernet

Use Ethernet to connect with PNE.

USB

Use USB to connect with PNE.

Factory Default

Ethernet

System > Printer Mgmt > PNE Port Number

This menu selects the port number that the printer expects PNE to connect through.

Minimum

1025

Maximum

65535

Factory Default

3001

System > Printer Mgmt > PNE Port Timeout

If PNE has not communicated to the printer within a timeout period, the PNE session closes.

Minimum

1 second

Maximum

255 seconds

Factory Default

100 seconds

System > Printer Mgmt > Mgmt Port Number

This menu selects the port number that the printer expects the PXML or UCP to connect through.

Minimum

1023

Maximum

65535

Factory Default

3007

System > Printer Mgmt > Mgmt Protocol

Since PXML and UCP management protocols share the same Ethernet port, only one can be active at a time. This menu selects the active Management Protocol Interface, either PXML or UCP.

PXML

Printronix XML management protocol used to control and manage the printer. See the XML Programmer Reference Guide for more information.

UCP

The Universal Control Port that can be used for GPIO or CST applications.

Factory Default

PXML

System > Date > Hour

This option allows you to set the hour.

Minimum

Maximum

Factory Default

System > Date > Minute

This option allows you to set the minutes.

Minimum

Maximum

Factory Default

System > Date > Year

This option allows you to set the year.

Minimum

2000

Maximum

2099

Factory Default

2099

System > Date > Month

This option allows you to set the month.

Minimum

January

Maximum

December

Factory Default

January

System > Date

100

Printronix Auto ID T800 Series, T830, T820 Administrator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual