Printronix N7000 User Manual

N7000 and N7000 H-Series Cartridge Ribbon Printer User’s Manual

READ THIS SOFTWARE LICENSE AGREEMENT BEFORE USING THIS PRINTER

Software License Agreeme nt

CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER. USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY WILL BE REFUNDED.

Definitions.

“Software” shall mean the digitally encoded, machine-readable data and program. The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.

License.

Authorized Use. You agree to accept a non-exclusive license to use the Software resident in the printer solely for your own customary business or personal purposes.

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you agree to maintain the Software Product and other proprietary information concerning the typefaces in strict confidence.

b. You agree not to duplicate or copy the Software

Product.

c. You shall not sublicense, sell, lease, or otherwise

transfer all or any portion of the Software Product separate from the printer, without the prior written consent of Printronix, Inc.

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the Software Product.

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Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.

Remedy

Your exclusive remedy and the sole liability of Printronix, Inc. in connection with the Software is replacement of defective software with a copy of the same version and revision level.

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This License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. If you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.

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Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR

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YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.

User’s Manual

N7000 and N7000 H-Series Cartridge Ribbon Printers

This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated, or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical, or otherwise, without the prior written consent of Printronix.

Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct or indirect, incidental or consequential, in connection with the furnishing, distribution, performance, or use of this material. The information in this manual is subject to change without notice.

T r ademark A cknowle dgements

IBM, AS/400, and Proprinter are registered trademarks, and Intelligent Printer Data Stream and IPDS are trademarks of International Business Machines Corporation.

Printronix, PGL, LinePrinter Plus, and IGP are registered trademarks, and N7000, N705, N705ZT, N710, N710ZT, N715, N715ZT, N705Q, N710Q, N715Q, N7220Q, N738HQ, N738H, N738HZT, N768H, N768HZT, N780H, N768HQ, N780HQ, and SureStak are trademarks of Printronix, Inc.

ANSI is a registered trademark of the American National Standards Institute, Inc.

Centronics is a registered trademark of Genicom Corporation.

CSA is a registered certification mark of the Canadian Standards Association.

Dataproducts is a registered trademark of Dataproducts Corporation.

EIA is a registered service mark of the Electronic Industries Association.

Epson is a registered trademark of Seiko Epson Corporation.

Ethernet is a trademark of Xerox Corporation.

IEEE is a registered service mark of the Institute of Electrical and Electronics Engineers, Inc.

QMS is a registered trademark, and Code V is a trademark of Quality Micro Systems, Inc.

TUV is a registered certification mark of TUV Rheinland of North America, Inc.

UL is a registered certification mark of Underwriters Laboratories, Inc.

ENERGY STAR is a registered trademark of the United States Environmental Protection Agency. As an ENERGY STAR determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Partner, Printronix has

Table of Contents

1 Introduction............................................................. 9

Printer Overview ....................................................................................... 9

Printronix N7000 and N7000 H-Series

Cartridge Ribbon Printers (CRP) Series.............................................9

Consumable Monitoring with PrintNet Enterprise ...................................11

Graphics Enhancements ........................................................................ 11

Taking Care of Your Printer.................................................................... 11

Conventions in this Manual..................................................................... 11

Warnings and Special Information.......................................................... 12

Related Documents ................................................................................12

Contact Information ................................................................................13

Printronix Customer Support Center ................................................13

Printronix Supplies Department........................................................13

Corporate Offices .............................................................................14

2 Setting Up The Printer .......................................... 15

Before You Begin.................................................................................... 15

Power Requirements ..............................................................................15

Select a Site............................................................................................ 15

Printer Dimensions .................................................................................16

Printer Component Locations ................................................................. 19

3 Operating The Printer ........................................... 21

Powering on the Printer ..........................................................................21

Operating Modes ....................................................................................21

The Control Panel...................................................................................22

Control Panel Keys ..........................................................................23

Cancel a Print Job ............................................................................ 26

Operational Procedures ..........................................................................27

Reload Paper ................................................................................... 27

Unload Paper ................................................................................... 36

Integrated Print Management System .................................................... 39

Output Darkness .............................................................................. 39

Loading a Used Ribbon Cartridge....................................................40

Lighter or Darker Print ...................................................................... 40

Changing Ribbon Cartridge.............................................................. 41

Table of Contents

4 The Configuration Menus ..................................... 45

Configuration Overview .......................................................................... 45

Changing Parameter Settings ..........................................................45

Saving Parameter Settings ..............................................................45

Default and Custom Configurations ................................................. 46

Navigating the Menus ......................................................................46

Changing Parameters Example ....................................................... 47

Auto Save Configuration .................................................................. 50

Saving Your New Configuration .......................................................50

Optimizing Print Quality (N7000 STD Only) .....................................55

Optimizing Print Speed (N7000 STD Only) ...................................... 56

Main Menu .............................................................................................. 57

N7000 STD Firmware ......................................................................58

N7000 H-Series Firmware................................................................ 59

QUICK SETUP Menu Definitions ..................................................... 60

CONFIG. CONTROL ..............................................................................64

HOST INTERFACE ................................................................................ 66

Auto Switching Submenu .................................................................67

Centronics (Parallel) Submenu ........................................................ 69

Dataproducts Submenu ...................................................................71

Serial Submenu................................................................................ 74

IEEE 1284 Parallel (Bidirectional) Submenu.................................... 79

NETWORK SETUP Menu ...................................................................... 81

ETHERNET ADDRESS ................................................................... 81

ETHERNET PARAMS...................................................................... 82

ACTIVE IGP EMUL - (N7000 STD) ........................................................ 84

EMULATION...........................................................................................84

LinePrinter+ Emulation (N7000 STD) .....................................................85

P-Series Emulation ..........................................................................91

P-Series XQ Emulation .................................................................... 96

Serial Matrix Emulation ....................................................................98

Proprinter XL Emulation .................................................................103

Epson FX Emulation ......................................................................106

LinePrinter + Emulation (N7000 H-Series) ........................................... 109

LQ-1600K Menu.............................................................................116

OKI Menu .......................................................................................117

IGP/PGL Emulation .............................................................................. 120

Features .........................................................................................120

Configuring The Emulation With The Control Panel ......................121

IGP/PGL Submenu ........................................................................122

Table of Contents

IGP/VGL Emulation ..............................................................................133

Features .........................................................................................133

Configuring the Emulation with the Control Panel..........................134

IGP/VGL Submenu ........................................................................134

PRINTER CONTROL ........................................................................... 145

ADVANCED USER ...............................................................................148

DIAGNOSTICS ..................................................................................... 155

PRINTER MGMT .................................................................................. 158

5 Interfaces............................................................ 159

Overview...............................................................................................159

Dataproducts Parallel Interface ............................................................160

Dataproducts Parallel Interface Signals .........................................161

Centronics Parallel Interface................................................................. 162

Centronics Parallel Interface Signals ............................................. 163

IEEE 1284 Parallel Interface................................................................. 164

Compatibility Mode......................................................................... 164

Nibble Mode ...................................................................................164

Byte Mode ......................................................................................164

Signals ...........................................................................................165

Terminating Resistor Configurations..............................................167

RS-232 and RS-422 Serial Interfaces ..................................................168

RS-232 ...........................................................................................169

RS-422 ...........................................................................................170

6 Reprogramming the Security Key....................... 171

Reprogramming the Security Key.........................................................171

How to Program the Security Key .................................................. 171

7 Troubleshooting.................................................. 173

Cleaning Requirements ........................................................................173

Exterior Cleaning............................................................................173

Interior Cleaning ............................................................................. 174

Diagnosing Problems............................................................................ 176

Bar Code Verification .....................................................................176

Printing a Hex Dump ......................................................................177

Fault Messages ..............................................................................178

N7000 STD ASCII Printers Fault Messages ..................................179

N7000 H-Series Printers Fault Messages ...................................... 206

Table of Contents

A Printer Specifications.......................................... 239

Ribbon Cartridge Specifications ...........................................................239

Paper Specifications .............................................................................239

Labels ................................................................................................... 240

Printer Weight and Dimensions ............................................................ 240

Environmental Characteristics.............................................................. 240

Acoustic Noise Level ............................................................................241

Energy Star...........................................................................................241

Electrical Characteristics ......................................................................242

Interfaces .............................................................................................. 243

Printing Rates .......................................................................................243

B ASCII Character Set ........................................... 245

C Zero Tear Pedestal Printer................................. 247

Overview...............................................................................................247

Operation .............................................................................................. 248

Position the Paper Input and Adjust the Paper Guides .................. 248

Load Paper..................................................................................... 250

Position the Paper Out Sensor....................................................... 252

Set the Tear Bar Distance .............................................................. 253

Set the Top of Form ....................................................................... 254

ZTP SETTINGS Menu .......................................................................... 255

Performance Limitations .......................................................................256

D Customer Support .............................................. 259

Printronix Customer Support Center..................................................... 259

Printronix Supplies Department ............................................................259

Corporate Offices.................................................................................. 260

E Communication Notices ..................................... 261

Notices..................................................................................................261

Energy Star...........................................................................................263

Communication Statements.................................................................. 263

Software License Agreement................................................................264

Printer Overview

This chapter provides a general overview of your printer and the conventions

used within this manual.

Introduction

Printronix N7000 and N700 0 H- Series

Cartridge Ribbon Printers (CRP) Series

Printronix® has been the global leader in industrial printing solutions for over

30 years, earning a reputation for designing and manufacturing leading edge

products and delivering them to market with unsurpassed service and

support.

The Printronix N7000™ Line Matrix Printing Platform extends the series of

technology innovations that cement Printronix’s leadership position. Line

matrix printing is Printronix’s flagship technology, and it remains the

workhorse solution for supply-chain and back-office printing applications

because of its reliability, lower cost of ownership and flexibility of printing

applications.

•

Most reliable printer ever – provides more up time and lower operating costs

•

Ultra capacity ribbons – deliver darker image, last longer, and costs less to operate than other print technologies

•

Integrated print management system – provides precise control over print quality, print costs, and job planning

•

Cabinet or Pedestal styles – best user access and forms handling flexibility

•

Unsurpassed ease of use – simplifies operation and enhances productivity

Chapter 1

Printer Overview

There are three printer configurations:

Enclosed Cabinet

•

The enclosed cabinet models provide for near silent operation, making these printers perfectly suitable for use in the quietest of office environments.

•

Provides the best paper handling for large print runs. All paper input and output is contained inside the cabinet and protected from bumping and contamination.

•

Highly effective combination of moveable fences and chains allows for precise stacking all the way up to a full box of paper.

•

For tougher forms that tend not to refold well, a SureStak power stacker option is available for the enclosed cabinet models.

•

Available in the following print speeds:

•

STD printers – 500 line per minute (lpm), 1000 lpm, 1500 lpm, and 2000 lpm models.

•

H-Series printers – 300 line per minute (lpm), 600 lpm, and 800 lpm models.

Pedestal

•

The pedestal model has a clamshell design that allows easy access to all controls providing faster ribbon replacements and easier paper loading

•

Oversized casters are standard making movement easy.

•

Versatility to configure the paper path for either top or rear exit.

•

Using the top paper exit, this printer is ideal for short print runs and easy access to output

•

Available in the following print speeds:

•

STD printers – 500 lpm, 1000 lpm, and 1500 lpm models.

•

H-Series printers – 300 lpm, 600 lpm, and 800 lpm models .

Zero Tear Pedest al

•

Special push tractor configuration enables printing from the very first to the very last line of a form and then tear-off with no forms lost

•

The elimination of wasted forms between jobs can yield significant savings.

•

An ideal solution for supply-chain and back-office applications.

•

Available in the following print speeds:

•

STD printers – 500 lpm, 1000 lpm, and 1500 lpm models.

•

H-Series printers – 300 lpm and 600 lpm models.

Consumable Monitoring with PrintNet Enterprise

The Integrated Print Management System works with PrintNet Enterprise

(PNE). PNE allows a system administrator to remotely view the current

consumable status of all printers. PNE can be configured to deliver alerts on

all consumable warnings. When a ribbon reaches the low state, PNE notifies

the system administrator remotely via an automated e-mail alert of the low

condition. This allows corrective action to be taken before the ribbon reaches

its end of life. If the ribbon is not changed, an alert will again be initiated once

the ribbon reaches the 0% end point. Refer to your PrintNet Enterprise

Remote Management Software manual for details.

Graphics Enhancement s

The IGP/PGL and IGP/VGL emulations allow you to create and store forms,

generate logos, bar codes, expanded characters, and create other graphics.

Alphanumeric and bar code data are added as the form is printed.

These emulations are available as factory-installed or field-installed options.

These emulations are not supported on H-Series printers.

For more information, contact your authorized service representative.

Taking Care of Your Printer

Your printer will produce high print quality jobs if it is well taken care of.

Periodic cleaning, handling the printer properly, and using the correct printer

supplies such as ribbon and paper ensures optimum performance. Chapter

explains how to clean the printer, and printer supplies are listed in

Appendix A.

Conventions in this Manual

All uppercase print indicates control panel keys.

Example: Press the CANCEL key, then press the ON LINE/CLEAR key.

Quotation marks (“ ”) indicate messages on the Liquid Crystal Display (LCD).

Example: Press the ON LINE/CLEAR key. “OFFLINE” appears on the LCD.

The + (plus) symbol represents key combinations.

Example: “Press + ” means press the  (UP) key and the

 (DOWN) key at the same time.

Chapter 1

Warnings and Special Information

W arnings and Special Information

Read and comply with all information highlighted under special headings:

WARNING

CAUTION

IMPORTANT

A warning notice calls attention to a condition that could harm you. A caution notice calls attention to a condition that could damage the

printer. Information vital to proper operation of the printer.

NOTE: A note gives you helpful tips about printer operation and

maintenance.

Contact Info rmation

Printronix Customer Support Ce nter

Printronix Customer Support Center

IMPORTANT

Please have the following information available prior to calling the

Printronix Customer Support Center:

•

Model number

•

Serial number (located on the back of the printer)

•

Installed options (i.e., interface and host type if applicable to the problem)

•

Configuration printout (Press PRT CONFIG on the control panel, then press Enter)

•

Is the problem with a new install or an existing printer?

•

Description of the problem (be specific)

•

Good and bad samples that clearly show the problem (faxing or emailing these samples may be required)

China (86) 800-999-6836

http://www.printronix.com/public/servicessupport/default.aspx

Printronix Supplies Dep artment

Contact the Printronix Supplies Department for genuine Printronix supplies.

China (86) 400-886-5598

http://www.printronix.com/public/supplies/default.aspx

Chapter 1

Contact Information

Corporate Offices

Printronix, Inc. 15345 Barranca Parkway Irvine, CA 92618 U.S.A. Irvine, CA 92623-9559 Phone: (714) 368-2300 Fax: (714) 368-2600

Printronix, Inc. c/o Printronix Nederland BV Bijsterhuizen 11-38 6546 AS Nijmegen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499

Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 6542 0110 Fax: (65) 6546 1588

Printronix Commercial (Shanghai) Co. Ltd 22F, Eton Building East No.555, Pudong Av. Shanghai City, 200120, P R China Phone: (86) 400 886 5598 Fax: (86-21) 5138 0564

Visit the Printronix web site at www.printronix.com

Setting Up The Printer

Before You Begin

Read this chapter carefully before installing and operating the printer. The

printer is easy to install. However, for your safety and to protect valuable

equipment, perform all the procedures in this chapter in the order presented.

Power Requirements

The printer must be connected to a power outlet that supplies 88 to 270 volts

AC. The printer automatically senses and adjusts itself to conform to the

correct voltage range.

Primary circuit protection is provided by the power switch, which is also a

circuit breaker. Consult an electrician if printer operation affects local

electrical lines.

IMPORTANT

Select a Site

Printer power should be supplied from a separate AC circuit protected

at 10 amperes for 100 - 120 volts or 5 amperes for 200 - 240 volts at 50 or

60 Hertz.

Select a printer site that meets all of the following requirements:

•

Permits complete opening of the printer cover and doors.

•

For cabinet models, allows at least three feet of clearance behind the printer. (This permits air to circulate freely around the printer and provides access to the paper stacking area.)

•

Has a standard power outlet that supplies 88-135 Volts AC or 178-270 Volts AC power, at 47 to 63 Hz.

•

Is relatively dust-free.

•

Has a temperature range of 10° C to 40° C (50° F to 104° F) and a relative humidity from 15% to 90% non-condensing.

•

Is located within the maximum allowable cable length to the host computer. This distance depends on the type of interface you plan to use, as shown in

Table 1.

Chapter 2

183468b

27.0 in

(68.84 cm)

83.0 in

(210.8 cm)

29.0 in

(73.7 cm)

27.0 in

(68.6 cm)

27.0 in

(68.6 cm)

41.0 in

(104 cm)

57.5 in

(146.1 cm)

Printer Dimensions

Table 1. Maximum Interface Connection Cable Length

Interface Type Maximum Cable Length

Centronics Parallel 5 meters (15 feet)

Dataproducts Parallel 12 meters (40 feet)

IEEE 1284 Parallel 10 meters (32 feet)

Serial RS-232 15 meters (50 feet)

Serial RS-422 1220 meters (4000 feet)

Twisted Pair / Type 3 300 meters (985 feet)

Ethernet 10/100Base-T 100 meters (328 feet)

Printer Dimensions

Figure 1. Printer Dimensions - Cabinet Model

183469b

27.0 in

(68.6 cm)

83.0 in

(210.8 cm)

32.5 in

(82.6 cm)

27.0 in

(68.6 cm)

27.0 in

(68.6 cm)

32.0 in

(81.3 cm)

42.5 in

(107.8 cm)

59.0 in

(149.9 cm)

Figure 2. Printer Dimensions - Cabinet Model with Paper Stacker

Chapter 2

T O

183882a

25 in.

(63.5 cm)

10.5 in.

(26.67 cm.)

48.0 in.

(122 cm)

30 in.

(76.2 cm.)

24.6 in.

(62.48 cm)

Printer Dimensions

Figure 3. Printer Dimensions - Pedestal Model

Printer Component Locations

TOF

183871 REV A

183871a

Ribbon

Cartridge

Ribbon Tension Knob

Air Shroud Assembly

Tab (2)

Tab

Slot (2)

Blue Tractor

Lock (2)

Paper

Support (2)

Tractor (2)

Vertical Position Knob

Platen Lever

Splined Shaft

Platen Stop

Hammer Bank Cover and Ribbon Mask

Ribbon Cartridge

Interface

Printer Component Locations

Figure 4. Printer Component Locations

Chapter 2

Printer Component Locations

Operating The Printer

Powering on the Printer

When you power on the printer, it executes a self-test. The default power-up

state is online. When the self-test completes and the software has initialized

successfully, the status indicator light turns on, indicating the printer is online.

The default value of the type of emulation you have installed appears in the

upper right corner of the display. The ribbon life remaining is shown on the

second line.

If there is a fault during the self-test, the status indicator flashes and a specific

fault message appears on the display (such as “LOAD PAPER”). The alarm

also sounds if it is configured to do so. See “ LCD Message Troubleshooting

Table” on page

179 for information on fault messages and solutions.

Operating Modes

Online. In online mode, the printer can receive and print data sent from the

host. Pressing the ON LINE key toggles the printer from online to offline

mode. The status indicator is lit in online mode.

Offline. In offline mode, you can perform operator functions, such as loading

paper and setting top-of-form. You can also move within the printer

configuration menus. Pressing the ON LINE key toggles the printer from

offline to online mode. The status indicator is off in offline mode.

Fault. In fault mode, a condition exists which must be cleared before printing

can continue. The status indicator flashes, the alarm beeps (if configured to

sound), and a descriptive fault message displays.

The current operating mode can be selected via control panel keys or can

result from routine operations such as powering on the printer.

Chapter 3

SET TOF

PRT CONFIG

JOB SELECT1/ JOB SELECT/PRINT MODE

ENTER

ON LINE/ CLEAR

PAPER ADVANCE

VIEW/EJECT

CANCEL

Status Indicator

Circular Pad

ONLINE <PGL> RIBBON LIFE 100%

Emulation

Ribbon Life

Indicator

Message Display

NOTE:

For N7000 STD printers.

For N7000 H-Series printers.

The Control Panel

Figure 5 shows the keys, displays, and indicators as they appear on the control panel. The following section provides the descriptions, and functions of the control panel keys.

Key combinations are indicated with the plus (+) sign. For example, “Press  + ” means to press the  key and the  key at the same time.

N7000 and N7000 H-Series Printers

Figure 5. Control Panel

Control Panel Keys

ON LINE / CLEAR

Toggles the printer between online and offline modes. If a fault condition

exists, pressing this key will clear the fault message and return the printer

from fault mode to offline mode.

NOTE: If the fault condition is not corrected before pressing this key, the fault

message will reappear when attempting to place the printer online.

PAPER ADVANCE

Performs advance to top-of-form, as defined by the current active form length.

The key works both online and offline.

•

If online with data in the printer buffer, the data will print and then the paper will move to the next top-of-form.

•

In the fault state, PAPER ADVANCE will advance the paper. The first press moves to the top of the next available form. All subsequent presses advances one forms length as defined by the current active forms length.

NOTE:

VIEW / EJECT

When the printer is online or offline, pressing this key executes the view or

eject function, depending on whether the printer is a cabinet or a pedestal (or

zero tear pedestal).

If online with data in the printer buffer, the data prints and the key functions as

described below.

If in a fault state, this key will be ignored.

•

View Function — for cabinet models, pressing the VIEW/EJECT key moves the last data printed to the tractor area for viewing. While in the view state, the message "Printer in View" displays, pressing the UP or DOWN arrow keys moves the paper up or down in 1/ 72 inch increments. This is done to align the image within a pre-printed form, for example. Refer to the UP and DOWN key functions for additional details on the microstep feature. Pressing VIEW/EJECT a second time moves the paper back to the adjusted print position.

•

Eject Function — for pedestal models, when the VIEW/EJECT key is pressed, the bottom of the last printed form will move to the tear bar position. The message "READY TO TEAR/EJECT To Return" displays. While in this position, pressing the UP or DOWN arrow keys moves the paper up or down in 1/72 inch increments. Refer to the Up and Down key functions for additional details on the microstep feature. When the VIEW/ EJECT key is pressed a second time, the printer will move the paper to enable printing on the next available form.

Chapter 3

The Control Panel

CANCEL

In offline mode, this key cancels all data in the print buffer, if enabled in the “ADVANCED USER” menu (see page 148). The print buffer is cleared without printing any of the data and the current paper position is set as the top-ofform. If this function is disabled, the CANCEL key will be ignored.

NOTE: Use of this key will cause loss of data.

SET TOF

Sets the top-of-form on the printer. This key is active only when the printer is offline and will not operate if the printer is in a fault condition. The paper moves down to the print position and aligns to the top-of-form. Refer to the

Quick Setup Guide for complete instructions on how to set the top-of-form. NOTE: If there is any data in the buffer, the paper will move to the last print

position.

PRT CONFIG

In offline mode, PRT CONFIG prints the current short configuration. This key requires a confirmation with the ENTER key; pressing any other key will exit from this function. See explanation of configuration menus.

“The Configuration Menus” on page 45 for an

JOB SELECT or PRINT MODE

NOTE: For N7000 STD printers, the key is JOB SELECT.

For N7000 H-Series printers, the key is PRINT MODE.

In offline mode, this key allows for fast selection of any of the previously stored configurations. Pressing this key causes the printer to cycle through the following messages: Load Config., Factory Config, Load Config 1, Load Config 2, Load Config 3,...,Load Config 8.

ENTER

When navigating the configuration menus, ENTER selects the currently displayed option value as the active value. An asterisk (*) appears next to the active value on the display. ENTER is also used for starting and stopping printer tests and generating a configuration printout.

NOTE: The ENTER key must be unlocked in order to function.

See UP + DOWN, below.

The ENTER key lock and unlock function can be configured to be a

key combination other than  +  (see page

153).

Control Panel Keys

UP or DOWN ( or )

Moves up or down between levels in the configuration menus and makes

vertical forms adjustment. After pressing VIEW, press  or  to adjust the

paper up or down in 1/72 inch increments for fine vertical forms alignment.

When the printer is in offline mode, press  or  to move through levels in

the configuration menus.

UP + DOWN ( + )

Locks and unlocks the ENTER key.

NOTE: The ENTER key lock and unlock function can be configured to be a

key combination other than  +  (see page

153).

PREV or NEXT ( or )

Moves between the options on the current level of configuration menu. In the

configuration menu, press

through the menu selections on the same level.

 to scroll backward or press  to scroll forward

PREV + NEXT ( + )

When both keys are pressed simultaneously, the printer will reset to the

power-up configuration and reset its internal state (in offline mode).

Ribbon Life Indicator

The second line of the LCD displays the remaining life of the currently

installed ribbon. The default settings for this feature should match the

requirements for most applications; no special user setup is needed. If your

particular application requires darker printing or can tolerate lighter printing,

the ribbon end point can be adjusted as appropriate. Please refer

End Point” on page 62.

“Ribbon

Chapter 3

The Control Panel

Cancel a Print Job

The procedure to cancel a print job depends on the printer emulation and your application software. Contact your system administrator for additional information.

1. If the printer is online, press offline mode.

2. From the host system, stop the print job.

NOTE: If the print job is not stopped from the host system before pressing

(

CANCEL), the print job continues with data missing when the printer returns to online mode. Exercise caution to prevent unwanted data loss occurrences, as this function deletes unprinted data in the printer. This function is active only in offline mode; the purpose of this function is to eliminate the necessity of printing unwanted data when print jobs are canceled.

3. Press NOTE: You may need to enable the Cancel option on the front panel.

4. Set the top-of-form. Refer to the Quick Reference Guide.

(

CANCEL).

See “ADVANCED USER” on page 148 for details.

(

ON LINE/CLEAR) to place the printer in

Operational Procedures

183440b

183439b

Paper Slot

Cabinet Model Pedestal Model

Paper Slot

Metal Paper Guide (2000 lpm and 805 lpm)

Wire Guide (2)

This section contains routine printer operating procedures on how to:

•

reload paper

•

unload paper

Reload Paper

Do this procedure when “LOAD PAPER” displays. (This message occurs when the last sheet of paper passes through the paper slot.) This procedure reloads paper without removing the last sheet of the old paper supply, while retaining the current top-of-form setting.

Reload Paper

Figure 6. Paper Slot Location

1. Raise the printer cover. Raise the platen lever as far as it will go.

(See Figure 4 on page 19 for the location of the lever.)

2. Press ON LINE/CLEAR to turn off the alarm. Do not open the tractor

doors or remove the existing paper.

3. For cabinet models, open the front door. Align the paper supply with the

label on the floor. Ensure the paper pulls freely from the box.

4. Feed the paper up through the paper slot (see Figure 6). It may be easier

to feed one corner of the new paper up through the slot first. When this corner can be grasped from the top, rotate the paper back to the normal position.

NOTE: If you are using thick, multi-part forms and are unable to load the new

paper over the existing paper, go to step

5. Hold the paper to prevent it from slipping down and through the paper

slot.

15.

Chapter 3

183888a

New Paper

Existing Paper

Operational Procedures

Figure 7. Loading New Paper into the Printer

6. Pull the new paper above and behind the ribbon mask, but in front of the existing paper. See Figure 4 on page 19 for the ribbon mask location. If necessary, gently press the existing paper back.

7. Align the top edge of the new paper with the top perforation of the existing paper.

8. Load the new paper over the existing paper. Open and load the tractors one at a time to prevent the paper from slipping.

NOTE: Make sure that the top edge of the new paper lines up with the top

horizontal perforation of the last page.

Reload Paper

183444b

183446b

Platen Lever

Vertical Position Knob

Platen Stop Knob

Platen Stop

183445b

Paper Thickness Indicator

Figure 8. Setting the Platen Lever

9. Turn the platen stop knob clockwise or counterclockwise to match the paper thickness. (The A-B-C scale corresponds approximately to 1-, 3-, and 6-part paper thickness).

NOTE: If you are using the same thickness of paper, there is no need to

readjust.

10. Lower the platen lever until it stops.

11. Press ON LINE/CLEAR to remove the “LOAD PAPER” fault message from the display.

12. Press PAPER ADVANCE several times to make sure the paper feeds properly beyond the tractors and over the lower paper guide. Feed sufficient paper to ensure the paper stacks correctly.

13. Close the printer top cover. Close the cabinet front door.

14. Press ON LINE/CLEAR

to place the printer in online mode and resume

printing.

Chapter 3

183440 REV B

183440b

183439 REV B

183439b

Paper Slot

Cabinet Model Pedestal Model

Paper Slot

Metal Paper Guide (2000 lpm and 805 lpm)

Wire Guide (2)

Operational Procedures

Figure 9. Paper Slots on the Printers

NOTE: Perform steps 15 to 32 only if you are unable to load the new paper

over the existing paper.

15. Open both tractor doors.

16. Remove the old paper from the tractors. Allow the paper to fall into the paper supply area.

17. Feed the new paper up through the paper slot. Hold the paper to prevent it from slipping down through the paper slot.

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