Operator’s
Guide
The Printronix L5520 Multifunction Printer
Consumables Information
Printronix® has years of experience designing printer imaging
systems. For the best possible performance of your Printronix
printer, always use Genuine Printronix parts and consumables.
For the name of your nearest Printronix full service distributor, call:
United States (800) 733-1900 or (714) 368-2300
Europe (33) 1-46-25-1900
Singapore (65) 548-4116
Consumable Item Part Number
Toner cartridge 703532-001 21,000
Waste toner bottle 202984-001 150,000
Photoreceptor drum 703535-001 150 - 300,000
Developer 703548-001 150,000
Developing Unit 705739-001 600,000
Note 1: Varies with paper size, media type, and toner coverage.
Note 2: Inspect every 150,000 pages; clean if needed. Replace
at 300,000 pages or sooner of print quality is no longer
acceptable. Drum life is dependent upon media used and proper
maintenance and operation of the printer. Print media other than
bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce
drum life as much as 50%.
For more information, please go to our website at
www.printronix.com.
Replacement Interval
(in Pages)
See Note 2
1
L5520 Multifu nctio n Prin ter
Operator’s G uide
171639-001B
Software License Ag re emen t
CAREFULLY READ THE FOLLOWING TERMS AND
CONDITIONS BEFORE USING THIS PRINTER. USING THIS
PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS
AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS
AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND
ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS
TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY
WILL BE REFUNDED.
Definitions.
“Software” shall mean the digitally encoded, machine-readable
data and program. The term “Software Product” includes the
Software resident in the printer and its documentation. The
Software Product is licensed (not sold) to you, and Printronix, Inc.
either owns or licenses from other vendors who own, all copyright,
trade secret, patent and other proprietary rights in the Software
Product.
License.
1. Authorized Use. You agree to accept a non-exclusive license
to use the Software resident in the printer solely for your own
customary business or personal purposes.
2. Restrictions. a. To protect the proprietary rights of Printronix, Inc., you
agree to maintain the Software Product and other
proprietary information concerning the typefaces in strict
confidence.
b. You agree not to duplicate or copy the Software Product.
c. You shall not sublicense, sell, lease, or otherwise transfer
all or any portion of the Software Product separate from the
printer, without the prior written consent of Printronix, Inc.
d. You may not modify or prepare derivative works of the
Software Product.
e. You may not transmit the Software Product over a network,
by telephone, or electronically using any means; or reverse
engineer, decompile or disassemble the Software.
f. You agree to keep confidential and use your best efforts to
prevent and protect the contents of the Software Product
from unauthorized disclosure or use.
3. Transfer. You may transfer the Software Product with the
printer, but only if the recipient agrees to accept the terms and
conditions of this Agreement. Your license is automatically
terminated if you transfer the Software Product and printer.
Limited Software Product Warranty
Printronix, Inc. warrants that for ninety (90) days after delivery, the
Software will perform in accordance with specifications published
by Printronix, Inc. Printronix, Inc. does not warrant that the Software
is free from all bugs, errors and omissions.
Remedy
Your exclusive remedy and the sole liability of Printronix, Inc. in
connection with the Software is replacement of defective software
with a copy of the same version and revision level.
Disclaimer of Warranties and Limitation of Remedies
1. THE PARTIES AGREE THAT ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE AND
MERCHANTABILITY ARE EXCLUDED.
Printronix, Inc. does not warrant that the functions contained in
the Software will meet your requirements or that the operation
of the Software will be uninterrupted or error free.
Printronix, Inc. reserves the right to make changes and/or
improvements in the Software without notice at any time.
2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR
LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS,
OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OF OR INABILITY TO USE THIS PRODUCT, EVEN IF
PRINTRONIX, INC. HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES
CAUSED BY THE ABUSE OR MANIPULATION OF THE
SOFTWARE. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
3. Printronix, Inc. will not be liable for any loss or damage caused
by delay in furnishing a Software Product or any other
performance under this Agreemen t.
4. Our entire liability and your exclusive remedies for our liability
of any kind (including liability for negligence except liability for
personal injury caused solely by our negligence) for the
Software Product covered by this Agreement and all other
performance or nonperformance by us under or related to this
Agreement are limited to the remedies specified by this
Agreement.
5. California law governs this Agreement.
Termination of License Agreement
This License shall continue until terminated. This license may be
terminated by agreement between you and Printronix, Inc. or by
Printronix, Inc. if you fail to comply with the terms of this License
and such failure is not corrected within thirty (30) days after notice.
When this License is terminated, you shall return to the place you
obtained them, the printer and all copies of the Software and
documentation.
U.S. Government Restricted Rights
Use, duplication or disclosure by the Government is subject to
restrictions as set forth in the Rights in Technical Data and
Computer Software clause at FAR 242.227-7013, subdivision (b)
(3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use,
duplication or disclosure is subject to restrictions applicable to
restricted rights software as set forth in FAR 52.227-19 (c) (2).
Acknowledgement of Terms and Conditions
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS
AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND
BY ITS TERMS AN D CON DI TI ONS. N EIT HER PA RT Y SHAL L BE
BOUND BY ANY STATEMENT OR REPRESENTATION NOT
CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS
AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED
BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH
PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT
THE TERMS AND CONDITIONS OF THIS AGREEMENT.
Communication Notices
Federal Communications Commission (FCC) Statement: This
equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provided reasonable protection against
harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which
case the user will be required to correct the interference at his own
expense.
Properly shielded and grounded cables and connectors must be
used in order to meet FCC emission limits. Printronix is not
responsible for any radio or television interference caused by using
other than recommended cables and connectors or by any
unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
Canadian Department of Communications Compliance
Statement: This Class A digital apparatus complies with Canadian
ICES-003.
Avis de conformite aux normes du ministere des
Communcations du Canada: Cet appareil numerique de la classe
A est conform á norme NMB-003 du Canada.
European Community (EC) Conformity Statement:
This product is in conformity with the protection requirements of EC
Council Directive 89/336/EEC on the approximation of the laws of
the Member States relating to electromagnetic compatibility.
Printronix cannot accept responsibility for any failure to satisfy the
protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-Printronix
option cards.
German Conformity Statement:
Zulassungsbescheinigung Gesetz über die elektromagnetische
Verträglichkeit von Geraten (EMVG) vom 30. August 1995
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen
das EG-Konformitätszelchen - CE - zu führen.
Der Außteller der Konformitätserklärung ist die Printronix......(1)
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:
Das Gerät erfüllt die Schutzanforderungen nach EN 50082-1 und
EN 55022 Klasse A.
EN 55022 Klasse A Geräte bedürfen folgender Hinweise:
Nach dem EMVG: “Geräte dürfen an Orten, für die sie nicht
asreichend entstört sind, nur mit besonderer Genehmigung des
Bundesminester s für Po st und Teleko mmu nik at ion oder des
Bundesamtes für Post und Telekommunikation betrieben werden.
Die Genehmigung wird erteilt, wenn keine elektromagnetischen
Störungen zu erwarten sind.” (Auszug aus dem EMVG, Paragraph
3, Abs. 4) Dieses Genehmigungsverfahren ist nach Paragraph 9
EMVG in Verbindung mit der entsprechenden Kostenverordnung
(Amtsblatt 14/93) kostenpflichtig.
Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese
Einrichtung kann im Wohnbereich Funkstörungen verursachen; in
diesem Fall kann vom Betreiber verlangt werden, angemessene
Maßnahmen durchzuführen und dafür aufzkommen.”
Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die
Geräte, wie in den Handbüchern angegeben, zu installieren und zu
betreiben.
This product has been tested and found to comply with the limits for
Class A Information Technology Equipment according to European
Standard EN 55022. The limits for Class A equipment were derived
for commercial and industrial environments to provide reasonable
protection against interference with licensed communication
equipment.
Warning
This is a Class A product. In a domestic
environment this product may cause radio
interference in which case the user may be
required to take adequate measures
.
T rademark Ackno wledgeme nts
Centronics is a registered trademark of Genicom Corporation.
CSA is a registered certification mark of The Canadian Standards
Association.
Dataproducts is a registered trademark of Dataproducts
Corporation.
EIA is a registered service mark of the Electronic Industries
Association.
Epson is a registered trademark of Seiko Epson Corporation.
Ethernet is a trademark of Xerox Corporation.
Hitachi is a registered trademark of Kabushiki Kaisha Hitachi
Seisakusho DBA Hitachi, Ltd.
IBM, OS/2, and Proprinter are registered trademarks, PC-DOS and
IPDS are trademarks of International Business Machines
Corporation.
IGP, LaserLine, LinePrinter Plus, PGL, PSA, and Printronix are
registered trademarks. FlashFusion is a trademark of Printronix,
Inc.
MS-DOS and Windows are registered trademarks of Microsoft
Corporation.
PhoenixPage PCL 5 is a registered trademark of Phoenix
Technologies LTD.
SELFOC is a registered trademark of Nippon Sheet Glass Co., Ltd.
3M is a registered trademark of the Minnesota Mining and
Manufacturing Company.
Toray is a registered trademark, and Toraysee is a trademark of
Toray Industries, Inc.
UL is a registered certification mark of Underwriters Laboratories
Inc.
This product uses Intellifont Scalable typefaces and Intellifont
technology. Intellifont is a registered trademark of Agfa Division,
Miles Incorporated (Agfa).
CG, Garth Graphic, Intellifont, and Type Director are registered
trademarks, and Shannon and CG Triumvirate are trademarks of
Agfa Division, Miles Incorporated (Agfa). CG Bodoni, CG Century
Schoolbook, CG Goudy Old Style, CG Melliza, Microstyle, CG
Omega, and CG Palacio are products of Agfa Corporation. CG
Times, based on Times New Roman under license from The
Monotype Corporation Plc is a product of Agfa.
Univers is a registered trademark of Linotype AG and/or its
subsidiaries.
Letraset is a registered trademark, and Aachen, Revue and
University Roman are trademarks of Esselte Pendaflex
Corporation.
Futura is a registered trademark of Fundición Tipográfica Neufville,
S.A.
ITC Avant Garde Gothic, ITC Benguiat, ITC Bookman, ITC
Century, ITC Cheltenham, ITC Clearface, ITC Galliard, ITC
Korinna, ITC Lubalin Graph, ITC Souvenir, ITC Tiepolo, ITC Zapf
Chancery, and ITC Zapf Dingbats are registered trademarks of
International Typeface Corporation.
Albertus, Gill Sans, and Times New Roman are registered
trademarks, and Monotype Baskerville is a trademark of The
Monotype Corporation Plc, registered in the U.S. Pat. and TM office
and elsewhere.
Hiroshige and Marigold are trademarks of AlphaOmega
Typography, Inc.
Printronix, Inc. makes no representations or warranties of any kind
regarding this material, including, but not limited to, implied
warranties of merchantability and fitness for a particular purpose.
Printronix, Inc. shall not be held responsible for errors contained
herein or any omissions from this material or for any damages,
whether direct, indirect, incidental or consequential, in connection
with the furnishing, distribution, performance or use of this material.
The information in this manual is subject to change without notice.
This document contains proprietary information protected by
copyright. No part of this document may be reproduced, copied,
translated or incorporated in any other material in any form or by
any means, whether manual, graphic, electronic, mechanical or
otherwise, without the prior written consent of Printronix, Inc.
Copyright 2000, Printronix, Inc. All rights reserved.
Table of Contents
1 Introduction.............................................17
About This Manual...............................................................17
Important Safety Precautions ................................... ....... .... 18
Safety Labels And Printer Components ..............................20
About The Printer ................................................................24
Features........................................................................24
Emulations ....................................................................24
Fonts And Forms...........................................................25
2 Initial Setup............................................. 23
Installation Overview ...........................................................23
Loading Paper .....................................................................23
Powering On The Printer...............................................27
Using The Control Panel ....................................................29
Liquid Crystal Display (LCD).........................................29
Function Keys ...............................................................31
3 Consumables Replacement.................... 35
Consumables Replacement ................................................35
Replacement Intervals ..................................................35
Replacing The Toner Cartridge.....................................36
Replacing The Waste Toner Bottle ...............................40
Replacing The Photoreceptor Drum..............................42
Installing The Photoreceptor Drum ...............................46
Proper Disposal Of A Drum Unit ...................................48
Replacing The Developing Unit.....................................49
Replacing Or Adding The Developer ............................52
Developing Unit Removal..............................................53
Installing The Developing Unit ......................................56
13
Table of Contents
4 Scheduled Maintenance .........................63
Required Tools ....................................................................63
Service Level Page Counts...........................................64
Clearing Service Level Messages.................................65
Maintenance Schedules......................................................66
User Replacement Schedule ........................................67
General Cleaning.................................................................68
Vacuuming The Printer ................................... ....... ...... .68
Cleaning The Chargers.................................................73
Precharger/Transfer Charger........................................77
Cleaning The Fuser Unit Cover Glass ..........................79
Major Cleaning ....................................................................84
Removing Cleaning Unit ...............................................84
Cleaning The Photoreceptor Drum ...............................87
Cleaning The SELFOC
®
Lens ......................................90
5 Troubleshooting ......................................93
14
Troubleshooting...................................................................93
Maintaining Print Quality...............................................93
Diagnostics..........................................................................94
Offline Diagnostics ........................................................94
Online Diagnostics ........................................................94
Paper Jams ........................................................................95
Paper Jam Near The Tractor ........................................95
Paper Jam Near The Paper Output Section .................96
Paper Jam In The Transport Input Section.................101
Paper Jam In The Transport Output Section ..............104
System Status And Error Messages..................................105
Reprinting Pages After Fault Condition.......................105
Error Messages...........................................................110
Table of Contents
A Maintenance Log Sheets................ .....119
Maintenance Log Sheets.................................... ...... ....... ..119
B Specifications.......................................123
Paper Specifications..........................................................123
Performance Characteristics .............................................126
Host Interfaces............................................................127
Emulations ..................................................................128
Memory Requirements ......................................................128
Safety Regulations......................................................128
Electromagnetic Interference......................................128
Physical Characteristics and Environment ........................129
15
Table of Contents
16
1 Introduction
About This Manual
This manual explains how to use your printer.
Safety Notices And Special Information
For your safety and to protect valuable equipment, it is very
important that you read and comply with all information highlighted
under the following special headings:
WARNING
CAUTION
A warning notice calls attention to a condition that could harm
you.
WARNUNG
Ein Warhinweis dieser Art weist auf Verletzungsgefahr hin.
AVISO
Las notas de adviso llaman la atención sobre una condición
que puede causar lesiones.
ATTENTION
Attire votre attention sur une opération pouvant présenter un
danger.
AVVERTENZA
Un’indicazione di avvertenza segnala una condizione di
pericolo suscttibile causare lesioni all’operatore.
A caution notice calls attention to a condition that could
damage the printer.
17
Chapter 1 Important Safety Precautions
IMPORTANT
An important notice provides information that is vital to proper
operation of the printer.
NOTE: A note provides information and helpful tips about printer
operation.
Control Panel Keys And Display Messages
Keys and indicators that are labeled on the printer are printed in
uppercase letters. For example:
Press ENTER to select the value shown on the LCD.
Messages that appear on the control panel message display (called
the Liquid Crystal Display, or LCD), are printed in uppercase letters
and enclosed in quotation marks. For example:
“ENTER SWITCH LOCKED” appears on the LCD.
Important Safety Precautions
This chapter provides safety information that helps you prepare for
installation and operation of the printer. The actual installation,
initial setup, and testing should be performed only by a factorytrained service repres enta tiv e.
18
Observe the following precautions at all times to ensure safe
operation of the printer.
Read all instructions before you do any procedure.
Follow all safety notices and instructions printed in this manual and
marked on the printer.
The operator-accessible power switch does not shut off all power to
the printer. You must unplug the power cord to shut off all power to
the printer.
The power outlet must be installed near the equipment and must be
easily accessible.
The printer relies on protective devices in the building installation
for protection. The printer must be connected to a 30 Amp, 250 V
outlet.
Do not operate the printer in a room that is not properly ventilated.
The room should be at least 1,000 cubic feet with a complete air
exchange every two hours.
Keep combustible materials away from the printer. Dispose of used
toner properly, as it is flammable.
Some components in the printer are potentially hazardous. For
example, the fuser unit becomes very hot under normal operating
conditions, and several components use high voltage.
Handle the photoreceptor drum properl y, due to the nature of the
material. Do not put used drums in the trash; ship them to the
appropriate disposal facility for recycling. (See page 48.)
Do not block or obstruct any cabinet ventilation slots.
Never spill liquid of any kind on or in the printer. Use only
manufacturer-approved cleaning agents and methods.
Make sure nothing rests on the power cord. Do not locate the
power cord where people can walk on it. Do not place the power
cord under any carpet.
Do not lean on or place heavy objects on top of the printer.
Turn off the power immediately if the printer emits an unusual noise
or smell.
Do not look directly at the flash lamp light.
19
Chapter 1 Safety Labels And Printer Components
Safety Labels And Printer Comp onent s
Rear of Printer
20
Front of Printer
1
Legend:
1) CAUTION
Figure 1: Rear and Front Views
1
2
Legend:
1) CAUTION
2) WARNING
Figure 2: Safety Labels Behind Side Upper Doors
$
21
Chapter 1 Safety Labels And Printer Components
22
Legend:
1) Knob C
2) Fuser Unit
3) Cleaning Unit
4) Main Charger
5) Toner Cartridge
6) Control Panel
7) Paper Feed Tractors
8) Developing Unit
9) Waste Toner Recovery Unit
10) Power Supply for Flash Lamp
11) Transport Unit
Figure 3: Printer Components
$
1
$
6
5
4
2
3
Legend:
1) Power Switch
2) Parallel Port/ Optional Ethernet Portt
3) Optional Coax/Twinax Port
4) General Purpose I/O Port
5) Diagnostic Port
6) Serial Port
Figure 4: Power Switch and Printer Interfaces
23
Chapter 1 About The Printer
About The Printe r
Printing speed is 20 pages per minute on continuous letter size and
A4 size fanfold forms (long edge fed). The printer produces printed
output with a 300 x 300 or, optionally, 240 x 240 or 400 x 400 dotsper-inch (dpi) resolution. See Appendix B for printer specifications.
Features
Features include the following:
• Continuous fanfold paper
• User-replaceable toner cartridge
• FlashFusion™ fusion technology
• Two-line, 16-character alphanumeric display that provides
operating and error messages
• Flash Memory which stores preset conf igu ra tio ns and
emulations
24
• Serial and parallel inter fac es
• Ethernet™ network adaptor (optional)
• Coax/Twinax interfaces (optional)
• Power stacker (optional)
Emulations
Your printer comes equipped with the Printronix® LinePrinter Plus®
emulation software (which emulates an impact printer). Printronix
LinePrinter Plus includes the following printer protocols:
• P-Series
• P-Series XQ
• Serial Matrix
• Proprinter
• Epson
®
III XL
®
FX-1050
Fonts And Forms
Printronix LinePrinter Plus provides portrait and landscape image
orientation. Automatic 1-up, 2-up, 4-up, and gray bar overprinting
are also provided. The emulation offers optional proportional
(scalable) fonts and multi-up form definition capability as well.
The following optional emulations are also available:
®
• IGP
/PGL
®
• IGP/VGL
• PCL5
• IPDS
For specific information on each emulation, see the appropriate
emulation manual.
®
™
Fonts An d Forms
The printer provides a variety of resident fonts. The emulation you
are using determines what resident fonts are available. For
example, the LinePrinter Plus emulation provides CG Times, Letter
Gothic, Courier, OCR-A, and OCR-B as standard sets of fonts.
With either the LinePrinter Plus or PCL 5 emulations, you can load
additional fonts into printer memory from the host computer. Once
any additional fonts are in printer memory, you can then access
them in the same way as the resident fonts. Note that if you
download fonts from the host computer and do not save them, the
downloaded fonts are lost when the printer is powered off.
You can store forms together with fonts. The storage space for
forms and fonts depends upon the amount of printer memory
available. You can manipulate different fonts and/or forms
depending upon the emulation installed.
25
Chapter 1 About The Printer
26
2 Initial Setup
Installation Overview
The installation and setup of your printer should be performed by a
service pr ovider trained and authorized by Printronix. Your service
provider is also responsible for doing a preinstallation site survey,
unpacking the printer, connecting the power and host data cables,
and installing the first set of consumable items in the printer.
Depending on the terms of your service contract, your service
provider might also power on your printer and configure it.
As the owner of the printer, it is your responsibility to prepare the
printer site. This includes providing adequate ventilation and power
for the printer.
Loading Paper
When loading paper, be sure the leading edge of the paper has a
clean, separating perforation without ragged edges.
NOTE: You do not need to power off the printer to replace paper. If
you leave the printer on and replace the paper, it will
resume printing where it left off when you put it online.
To load paper, perform the following steps. Repeat this procedure
whenever top-of-form must be reset (e.g., after clearing a paper
jam, loading new paper, etc.).
23
Chapter 2 Loading Paper
IMPORTANT
To prevent jams the first fold of the paper must face toward the
printer as shown.
1. Place the paper box under the tractor unit with the first paper fold toward the printer.
1
2
3
4
24
Legend:
1) Left Tractor
2) Right Tractor
3) Lower Paper Guides
4) First paper fold is toward printer.
Legend:
1) Tractor Pins
2) Tractor Gates
3) Tractor Lock
1
2
3
2. Pass the leading edge of the paper between the lower paper guides, as shown above.
3. Only unlock the right tractor by pushing forward on the tractor lock.
4. Open the left and right tractor gates and place the paper about half-way onto the tractor pins.
NOTE: Do not push the paper past the tractors; a paper jam
sensor will detect a paper jam if the paper is pushed too
far.
5. Close the left tractor gate.
25
Chapter 2 Loading Paper
6. Move the right tractor to the left or right until its pins line up with
the holes in the right edge of the paper, then close the right
tractor gate.
NOTE: When you place the paper on the tractors, you should
introduce a slight amount of side-to-side tension into the
paper. The right tractor must be set far enough to the right
so that there is no looseness or wrinkles in the paper. Be
careful not to set the right tractor too far to the right,
however, as too much tension may cause the paper holes
to tear away from the tractor pins.
7. Tighten the paper by moving the right tractor slightly outward
and lock the right tractor with the tractor lock.
8. If you are reloading paper following a “Paper Empty” message
with the printer power on, press ONLINE to place the printer
online. The printer automatically sets the physical top of form at
the leading edge of the paper and resumes printing.
26
Powering On The Prin ter
Legend:
1) Power Switch
Powering On The Printer
1
CAUTION
Figure 5. Power Switch
The printer must be connected to the proper power source:
220-240 VAC and 50-60 Hz, as shown on the rear panel label.
Using an incorrect power source may damage the printer.
1. Make sure the printer is plugged into the appropriate power
source, the interface cable is connected, and the host computer
is on.
27
Chapter 2 Loading Paper
2. Turn on the printer by setting the power switch to | (on). When
you power on the printer, the following occurs:
a. The printer reads the emulation boot file and briefly
displays the message:
TESTING HARDWARE
PLEASE WAIT...
b. DIAGNOSTICS PASSED
c. STAND BY Light Flashes
d. The ONLINE indicator lights continuously and STAND BY
goes out.
NOTE: The printer can be set to power on in the OFFLINE state
instead of the ONLINE state. To print, ONLINE must be lit;
if it is not, press ONLINE.
If other messages and prompts appear on the control panel,
answer the prompts and follow the directions as explained on page
105.
28
Liquid Crystal Display (LCD)
Using The Control Panel
Legend:
1) Status Indicators
2) Liquid Crystal Display (LCD)
3) Paper Path Diagram
4) Function Keys
The control panel (Figure 2) is located on the top right side of the
front cover.
Figure 6. Control Panel
Liquid Crystal Display (LCD)
The liquid crystal display (LCD) displays printer status, messages,
configuration options, and error codes.
St atus Indicators
The status indicators on the control panel display the current
operational status of the printer.
LINE SYNC
Twinax interface only. Indicates there is activity on the line
from the host computer.
29
Chapter 2 Using The Control Panel
SYS A VAIL
Twinax interface only. Indicates there is activity to the current
address on the line.
JOB IN PROCESS
When the printer is receiving or processing data, JOB IN
PROCESS flashes. If data has been processed and is waiting to be
printed, or has been printed but not yet fused and ejected by the
printer, JOB IN PROCESS lights continuously.
JOB IN PROCESS does not light when the printer is not processing
data, no data exists in the buffer, and the printer is not receiving
data.
STAND BY
STAND BY flashes while the printer executes a control panel
command, and while the printer is unavailable for printing due to
normal system activities, such as while it is booting, printing its
configuration, writing status information, and loading applications.
IMPORTANT
30
Do not press any control panel key when STAND BY is
flashing. The printer may carry out unwanted commands.
ONLINE
ONLINE is lit continuously when the printer is online (i.e. the printer
is ready to print and accept data from the host). ONLINE flashes
when the printer is offline or when the printer stops because of an
error.
F AULT
FAULT flashes when the printer is unavailable for printing because
of an internal error.
Function Keys
Function Keys
The function keys permit you to configure the parameters,
or options, of the printer. You can access these parameters
via a structured menu which is displayed on the LCD. To
navigate through the options, use the UP, DOWN, NEXT,
and PREV switches. Press ENTER to select an option that
appears on the LCD.
When pressing the switches, you will hear a “beep” (the
“panel key sound”), which verifies contact.
NOTE: You can enable or disable the panel key sound via the
configuration menu.
For specific procedures and information regarding the configuration
menu, refer to the
The purpose of each function key (under normal printing mode) is
defined below.
ONLINE Key
User’s Manual.
The ONLINE key toggles the printer online and offline.
• T o place the printer online, press ONLINE until the ONLINE
status indicator remains continuously lit. The LCD displays
“ONLINE” and the name of the current emulation. The
printer can now receive and process data and print.
• To place the printer offline, press ONLINE until the ONLINE
status indicator blinks. The LCD displays “OFFLINE.” The
printer stops processing and printing data, except for any
pages in process.
• To start downloading files to the printer, hold down the
ONLINE + CLEAR key while cycling power. See Chapter 3
User’s Manual
in the
for more information.
31
Chapter 2 Using The Control Panel
NOTE: When the printer
in any level of the configuration menu causes the printer to
accept any configuration changes you have entered and
return to online status.
When the printer is in an error state, pressing ONLINE in
any level of the configuration menu causes the printer to
display the fault message again.
is not
in an error state, pressing ONLINE
CLEAR Key
• In the fault state, press the CLEAR key to clear errors and
reset the printer to the offline state (if all errors are cleared).
• To start downloading files to the printer, hold down the
ONLINE + CLEAR key while cycling power. See Chapter 3
User’s Manual
in the
for more information.
TEST Key
When the printer is offline, you can make a test print, as configured
under the Test Print menu, by pressing the TEST key. To stop the
test print, press TEST again.
Pressing TEST when the printer is online has no effect.
32
SHIFT Key
This key does not have a function of its own. It is used in
combination with other keys to modify their functions.
Function Keys
PAGE EJECT Key
The PAGE EJECT key performs the following functions when the
printer is online:
IMPORTANT
When the JOB IN PROCESS status indicator lights
pressing PAGE EJECT causes the printer to print all data in the
printer. The page is then cut at the perforation (unless the Burst On
Eject option is disabled).
When the JOB IN PROCESS status indicator
PAGE EJECT causes the printer to print any data left in the buffer.
The paper motion caused by the page eject operation may interrupt
the printing of data that is not currently in the buffer. Once the paper
motion has occurred, the data that was not yet in the buffer should
print. The page is then cut at the perforation (unless the Burst On
Eject option is disabled).
To start downloading files to the printer, power off, then press the
PAGE EJECT + ONLINE key and hold them down while powering
on the printer. (See “Downloading Files Into Flash Memory” section
in Chapter 3 in the
Do not press PAGE EJECT while JOB IN PROCESS is flashing,
or your print job might become misaligned.
When the JOB IN PROCESS status indicator is not lit or flashing,
PAGE EJECT has no effect.
Pressing the SHIFT + PAGE EJECT keys together moves the
paper one paper length without printing or cutting the paper. It can
be used to feed the paper into (customer-supplied) postprocessing
equipment.
User’s Manual.
)
steadily,
flashes,
pressing
ENTER Key
When you enter parameters in the configuration menu, press
ENTER to select the value shown in the LCD. The printer confirms
your selection by placing an asterisk (*) next to the value in the
display. However, i f the ENTER key is locked, “ENTER SWITCH
LOCKED” appears and the value is not accepted.
33
Chapter 2 Using The Control Panel
CANCEL Key
The CANCEL key has the following functions when the printer is
offline:
• Cancels the current page in process
• Cancels any pages queued to print but not yet printed
• Cancels any input data not yet processed
• Clears the reprint buffers
• Cancels a download if one is in process
UP And DOWN Keys
The UP and DOWN keys are used for the configuration menu:
• To unlock or lock the ENTER key, press UP + DOWN at the
same time when the printer is offline
• The ENTER key lock can be configured to be a key
combination other than UP + DOWN (Refer to the “Unlocking
And Locking The Configuration Menu” section in Chapter 3 in
User’s Manual
the
for more information)
34
• To enter the configuration menu, press DOWN when the printer
is offline
• To move between the different levels in the configuration menu,
either press UP or DOWN as needed
NEXT And PREV Keys
The NEXT and PREV keys are used to move between the
parameter options on the current level of the configuration menu.
Press NEXT or PREV to move forward or backward through
parameter options.
3 Consumables
Replacement
Consumables Replacemen t
Replace printer consumables at the intervals specified on page 36
for the best print quality. The yield of the supplies is based on a 4%
coverage of letter size (8.5 inch x 1 1 inch) paper. However, the
yield may vary according to your print applications, environmental
conditions, and toner density setting.
Replacement Intervals
Consumable Item Part Number
Toner Cartridge 703532-001 21,000
Waste Toner Bottle 703539-001 150,000
Photoreceptor Drum 703535-001 150 - 300,000
Developer 703548-001 150,000
Developing Unit 705739-001 600,000
Note 1: Will vary with paper size, media type, and toner coverage.
Note 2: Replace at 300,000 pages or sooner if print quality is no longer
acceptable. Drum life is depende nt upon med ia used and proper main tenance a nd
operation of the printer. Print media other than bond paper (e.g. l abels, ca rd stock ,
plastic, or vinyl) may reduce drum life by as much as 50%.
Replacement Interval
(in Pages)
See Note 2
1
35
Chapter 3 Consumables Replacement
Replacing The Toner Cartrid ge
NOTE: Wear vinyl gloves to prevent toner from contacting the skin.
Use only cold water to remove toner from skin or clothing.
Put the old cartridge in a disposable wrapper (a plastic bag,
paper towels, newspaper) to minimize toner spillage.
1. Take the printer off line.
2. When paper motion stops, wait 15 seconds, then open the printer upper doors.
1
36
Legend:
1) Upper Doors
Replacing The Toner Cartridge
3. Rotate the old toner cartridge counterclockwise until the notch
is aligned with the pin in the toner hopper, and remove the
cartridge.
1
Legend:
1) Notch
2) Toner Cartridge
3) Positioning Pin
2
3
4. Put the old cartridge into a plastic bag and discard it.
5. Keep the new toner cartridge in its package. Hold it level and
shake it back and forth three or four times as shown.
Legend:
1) Toner Cartridge
37
Chapter 3 Consumables Replacement
6. Remove the new toner cartridge from its package.
7. With the cover tape facing up, insert the cartridge into the toner
hopper, and slowly pull off the cover tape in the direction of the
arrow. Remove the last of the tape just as the cartridge is
completely inside the hopper..
38
Legend:
1) Toner Hopper
2) Cover Tape
3) Notch
8. Push the new toner cartridge as far as possible into the toner hopper.
Replacing The Toner Cartridge
9. Rotate the cartridge clockwise as far as it will turn.
1
Legend:
1) Toner Cartridge
10. If any toner has spilled, remove it with wet tissue paper or a toner vacuum.
11. Close the upper doors.
39
Chapter 3 Consumables Replacement
Replacing The Waste Toner Bottle
When the “WASTE TONER FULL” message appears on the control
panel, replace the waste toner bottle by performing the following
steps, and discard the empty bottle. Do not re use the bottle.
1. Open the printer upper doors. (See page 36.)
2. Open the waste toner recovery unit.
1
40
2
Legend:
1) Waste Toner Recovery Door
2) Opening Lever
Replacing The Waste Toner Bottle
3. Remove the cap from the outside of the waste toner bottle, and cap the toner bottle.
1
2
Legend:
1) Cap
2) Waste Toner Bottle
4. Remove the waste toner bottle from the unit and discard it.
5. Install a new waste toner bottle.
6. Close the printer upper doors.
7. Clear Error 28, “Waste Toner Full,” as follows:
a. Press CLEAR.
b. Press UP + DOWN to unlock the configuration menu.
c. Enter the configuration menu and select the Paper Control
menu.
d. Select the "Reset Toner Full" option and press ENTER.
e. Exit the configuration menu .
f. Press ONLINE.
41
Chapter 3 Consumables Replacement
Replacing The Phot orecept or Dru m
Drum life depends upon the media used and proper maintenance
and operation of the printer. Print media other than bond paper
(e.g., labels, card stock, plastic, or vinyl) can reduce drum life as
much as 50%.
To replace the drum, you need a drum auxiliary rod. Please read all
steps before doing this procedure.
Removal
CAUTION
Do not replace the photoreceptor drum unless you have been
trained to do so. You cannot do this procedure without the
drum auxiliary rod (P/N 703531-170), as you may damage the
drum.
1. Set the power switch to O (Off).
2. Open the printer upper doors. (See page 36.)
3. Open the waste toner recovery unit. (See page 40.)
4. Remove the developing unit. (See page 42.)
5. Vacuum any spilled toner.
42
Replacing The Photoreceptor Drum
CAUTION
The transfer charger must be in the down position to avoid
scratching the drum.
6. Check that the transfer charger is in the down position. Move it
to the down position by rotating the transfer elevator drive shaft
counterclockwise. Watch the charger movement:
a. If the charger starts to move up, it is already in the down
position.
b. If the charger starts to move down, continue to rotate the
drive shaft until the charger reaches the complete down
position.
1
2
Legend:
1) Transfer Charger
2) Transfer Elevator Drive
43
Chapter 3 Consumables Replacement
7. Lower the transport unit by turning the green lever on the transport unit to the left.
Legend:
1) Green Lever
8. Loosen the three thumbscrews securing the drum plate and remove the drum plate.
1
44
1
2
Legend:
1) Thumbscrews (3)
2) Drum Plate
Replacing The Photoreceptor Drum
9. Remove the nut from the end of the drum shaft.
Legend:
1) Nut
10. Screw the drum auxiliary rod onto the drum shaft.
Legend:
1) Drum Shaft
2) Drum Auxiliary Rod
45
Chapter 3 Consumables Replacement
11. Pull the drum out along the drum auxiliary rod. Hold the front
and back ends when the drum is nearly out of the printer, and
remove it with both hands.
Legend:
1) Drum
12. Pack the old drum for shipment using the original packaging
material, and close the cover of the box.
1
CAUTION
46
13. Wipe the drum shaft clean with a cloth.
Installing The Photoreceptor Drum
Avoid touching the surface of the drum with your hands. It
reduces the life of the drum. Exposing the drum to light
shortens its life. Do not expose the drum to direct sunlight,
and install it within five minutes under typical room lighting
conditions. When removing the drum from its packaging, do
not touch the surface of the drum. Fingerprints and scratches
can damage the surface and cause poor print quality.
1. Wipe inside the endcaps of the drum with a cloth to ensure that they are cl ean.
2. Using both hands, carefully slide the drum onto the drum
auxiliary rod. When the drum reaches the area where the
auxiliary rod connects to the drum shaft, lift the drum very
slightly over the connection. Let the drum rest on the rubber
rollers as you gently guide it into the printer.
Installing The Photoreceptor Drum
CAUTION
CAUTION
The drum must rest on the rubber rollers to avoid being
scratched.
3. When the drum is fully inserted into the printer, the end of the
drum is slightly recessed relative to the front of the printer and
the rubber guide rollers should be visible. Slightly lift the drum
up off of the rubber rollers and rotate the drum by hand while
applying inward pressure until the drum moves slightly farther
into the printer and locks in place.
In order to position the drum slot and the drum shaft pin, push
the drum in all the way to the back and rotate it until you feel it
drop in place. Failure to lock the drum in place properly may
cause severe damage to the printer.
Never force the drum onto the shaft. If it feels as though the
drum is not seating properly, remove the drum and inspect the
shaft for any foreign material or burrs.
4. Unscrew the drum auxiliary rod from the drum shaft.
5. Install the nut on the drum shaft and tighten it securely by hand.
6. Install the drum plate and tighten the thumbscrews. While
installing the drum plate, hold the copper grounding clip in
place with your thumb. Otherwise the grounding clip can be
bent, making no contact with the drum shaft.
7. After installing the drum plate, visually verify good electrical
contact between the copper grounding clip and the end of the
drum shaft.
Alternatively, measure the resistance. Connect one lead of an
ohmmeter to the bracket on the drum plate, and touch the other
lead to the edge of the drum. Normal resistance should be 0
8. Install the developing unit. (See page 56.)
9. Raise the transport unit by turning the green lever on the transport unit to the right.
10. Close the waste toner recovery unit and ensure that it latches.
11. Close the printer upper doors.
Ω.
47
Chapter 3 Consumables Replacement
Proper Disposal Of A Drum Unit
Federal regulations prohibit inappropriate disposal of laser print
drums. Dispose of used drums by shipping them to one of the
following:
Within U.S.A.
U.S. Fuji Electric Inc.
240 Circle Drive N.
Piscataway, NJ 08854
Attn: Rod Storm
Phone: (732) 560-9410
Outside U.S.A.
Fuji Distribution Europe B.V.
Attn: Mr. Asada
Leisteen 7,2132 ME
Hoofddorp,
The Netherlands.
TEL: 20-6534790
48
Replacing The Developing Unit
Replacing The Developing Unit
CAUTION
Do not replace the developing unit unless you have been
trained to do so. Be careful not to damage the sensors while
cleaning the developing unit. (If damage occurs, contact your
service representative.)
Removal
1. Turn the power switch OFF.
2. Open the printer upper doors. (See page 36.)
3. Open the waste toner recovery unit. (See page 40)
4. Rotate the developing unit lever fully clockwise so that it is
pointing straight up. This separates the developing unit from
the photoreceptor drum..
Legend:
1) Lever
49
Chapter 3 Consumables Replacement
5. Remove the developing unit by holding the lever in one hand
and pulling the developing unit partially out of the printer.
Legend:
1) Developing Unit
2) Lever
1
2
50
6. With your other hand, grasp the hanger and remove the developing unit from the printer.
1
Legend:
1) Hanger
Replacing The Developing Unit
7. Place the old developing unit in a plastic bag and dispose of it properly.
8. Vacuum any spilled toner.
9. Remove the new developing unit from its package, and add developer to the unit. (See page 55.)
51
Chapter 3 Consumables Replacement
Replacing Or Ad din g T he De ve loper
10
1
9
8
Cross Section
of Developing
Unit
2
3
7
4
52
6
4
5
Legend:
1) Toner Cartridge
2) Toner Hopper
3) Auger
4) Sensor
5) Developing Tank
6) Developing Roller
7) Toner Supply Roller
8) Screws (3)
9) Cover
10) Developing Unit
Developing Unit Removal
Developing Unit Removal
1. Turn the power switch OFF.
2. Open the printer upper doors. (See page 36.)
3. Prepare a large plastic bag in which to put the developing unit.
4. Remove the developing unit (see page 49) and place it in the
plastic bag, making sure it is still accessible.
5. Turn the toner cartridge knob counterclockwise until it stops,
then remove the cartridge from the developing unit.
Legend:
1) Developing Unit
2) Toner Cartridge
3) Toner Cartridge Knob
4) Cover
5) Screw (3)
53
Chapter 3 Consumables Replacement
CAUTION
IMPORTANT
The toner sensor is sensitive to both electrostatic discharge
(ESD) and positional adjustment. Do not touch the sensor with
your hand or jar it from its factory-set position. (See page 52.)
When replacing developer in an existing developing unit, you
must empty and clean the unit before adding new developer
Do this every 150,000 pages.
6. Remove the three screws on the developing unit cover and the cover.
7. With the developing unit in the plastic bag, do the following: a. Remove the developer and toner in the toner hopper by
gently shaking the developing unit up and down with the
opening of the toner cartridge facing downward.
b. Rotate the developing unit and gently shake it, to allow any
remaining developer or toner to fall out of the cover slot.
8. Remove the developing unit from the plastic bag and place it on a protected surface.
9. Vacuum up any developer and toner which remains on the
toner supply roller and the auger with a toner vacuum cleaner
equipped with a narrow nozzle.
54
1
2
Legend:
1) Toner Hopper
2) Toner Spray-Guard Brush
10. Vacuum the toner from the toner spray-guard brush on the developing unit.
Developing Unit Removal
Adding New Developer
11. Shake the developer bottle several times, remove the bottle
cap, and screw the nozzle tightly onto the bottle.
12. While rotating the new developing roller knob
counterclockwise, evenly pour the entire bottle of developer
powder into the developing unit.
1
IMPORT ANT
2
Legend:
1) Bottle of new Developer
2) Developing Roller Knob
13. Replace the cover and tighten the screws.
If toner or developer spills on clothing, use cold water to
remove it.
55
Chapter 3 Consumables Replacement
Installing The De veloping Unit
14. On the developing unit, rotate the lever fully clockwise so that it is pointing straight up.
56
Legend:
1) Guide Rail
2) Hanger
3) Lever
15. Holding the lever in one hand and the hanger in the other hand,
insert the developing unit on the guide rail.
16. Rotate the hanger to the right so that it rests against the
developing unit, and push the developing unit in.
Installing The Developing Unit
17. Rotate the developing roller knob counterclockwise until the
unit drops into its final resting position. The developing unit
lever should protrude through the main body of the developing
unit.
Legend:
1) Lever
2) Developing Roller Knob
57
Chapter 3 Consumables Replacement
18. Rotate the developing unit lever fully counterclockwise to lock the developing unit in place.
Legend:
1) Lever
58
19. Close the waste toner recovery unit and ensure that it latches.
20. Close the printer upper doors.
4 Scheduled
Required Tools
In maintain on the printer, the following tools are required:
Item Part Number
Brush cleaner 703531-169
Drum auxiliary rod 703531-170
Drum freshener pad 703531-171
Fuser cover glass scraper 703531-187
Maintenance
Table 1. Required Maintenance Tools
Special dry tissue paper 703531-188
Standard toner vacuum cleaner See below for recommended
models
Toraysee cloth 703531-183
Wire cleaner 703531-168
9 inch Phillips #1 screwdriver N/A
Recommended toner vacuum cleaner models are:
• 3M
• 3M model 497-AB 220V with Type 1 filter
• Hitachi
®
model 497-AJM standard VAC with Type 1 filter
®
CV-TN10 with TN-15 filter
63
Chapter 4 Required Tools
Service Level Page Counts
IMPORTANT
Keep a record of all maintenance done to your printer.
Maintenance log sheets are provided in Appendix A.
Photocopy the pages and keep your maintenance log in a
binder near the printer. Every time you or your service
provider do printer maintenance make an entry in the log.
Each time you complete a level of preventive maintenance, you
must reset the service level page count by selecting the User
Maintenance option on the Maintenance menu. Levels A, B, and C
are your responsibili ty, while levels D through H are the
responsibility of your service provider.
When the page count reaches the number shown on the
maintenance intervals listed below, the control panel displays one
of the following messages:
Service Level
User Maint
x
Level X
Tech Service
x
Level X
X
represents the level of service required:
(User)
(Service
Technician)
64
• Level A= every 15,000 pages
• Level B= every 150,000 pages
• Level C= every 600,000 pages
• Level D= every 300,000 pages
• Level E= every 600,000 pages
• Level F= every 900,000 pages
• Level G= every 1,200,000 pages
• Level H= every 2,400,000 pages
A service level includes all the levels that precede it. For example,
and
at 150,000 pages, you do Level B
Level A service.
Clearing Service Level Messages
At 900,000 pages, your service provider should perform Level F,
and
Level E,
Note that this condition does not cause the printer to stop printing.
When one of the above messages appears, you should perform the
appropriate scheduled maintenance or call your factory-trained
service representative to perform the maintenance.
Level D service.
Clearing Service Level Messages
When you have performed a level of service, clear the page count
for that service level. Note that when you clear a service level, the
levels above it are also cleared. For example, clearing level C also
clears levels A and B.
To clear a service level (level A, for example), select the
Maintenance menu from the control panel, select the User Maint
option, then select “ Clear Level A” by pressing ENTER.
65
Chapter 4 Maintenance Schedules
Maintenance Schedules
User Cleaning Schedule
Each time you do maintenance, you must reset the service level
page count by selecting the User Maintenance option on the
Maintenance menu. This removes the maintenance error message.
Do the following actions after the specified number of letter size
pages have printed. Appendix A, “Mainten anc e Log She ets ,”
contains log sheets to be photocopied for your use.
Table 2: User Responsibility
Action Frequency (Pages) Service Level
General cleaning 15,000; See Note 1 A
Major cleaning 150,000 B
Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first.
66
User Replacement Schedule
User Replacement Schedule
Replace the following items after the specified number of letter size
pages (4% coverage) have printed. Appendix A, “Maintenance Log
Sheets,” contains log sheets you can photocopy.
Table 3. Parts You Must Replace
Item Part Number
Toner cartri dge 703532-001 21,000
Waste toner bottle 202984-001 150,000
Photoreceptor drum 703535-001 150 -
Developer 703548-001 150,000 B
Developing Unit 705739-001 600,000 C
Note 1: Replace when the “Toner Empty” message displays. A guideline for
the replacement is 21,000 pages (A4 size, 4% coverage).
Note 2: Replace when the “Waste T oner Full” message appears. A guideline
for the replacement is every 90,000 pages (A4 size, 4% coverage).
Note 3: Inspect every 150,000 pages; clean if needed. Replace at 300,000
pages or sooner if print quality is no longer acceptable. Drum life depends
upon media used and proper maintenance and operation of the printer. Print
media other than bond paper (e.g. labels, card stock, plastic or vinyl) can
reduce drum life as much as 50%.
Frequency
(Pages)
See Note 1
See Note 2
300,000
See Note 3
Service Level
As Needed
As needed
B (as needed)
67
Chapter 4 General Cleaning
General Cleaning
For the best print quality, clean the printer every 10,000-20,000
sheets and after high density print jobs.
CAUTION
Due to the high temperature of the flash fusing unit, keep the
area under the fuser free of paper debris.
V acuuming The Printer
Following is the general cleaning procedure:
1. Set the power switch to O (Off).
2. Open the printer upper doors.
3. Using a vacuum, clean up the toner, paper dust, etc. inside the upper doors.
68
Legend:
1) Upper Door
2) Vacuum
Vacuuming The Printer
4. On the waste toner recovery unit, press the handle down and
pull the handle toward you and open the unit.
1
Legend:
1) Handle
5. Vacuum the developing unit and toner hopper.
1
Legend:
1) Developing Unit and Toner Hopper
2) Vacuum
2
69
Chapter 4 General Cleaning
6. Vacuum the cleaning unit.
Legend:
1) Cleaning Unit
2) Vacuum
70
7. Vacuum the fuser unit.
8. Vacuum the lamp housing filter on the end of the fuser unit.
Legend:
1) Fuser Unit
2) Vacuum
Vacuuming The Printer
CAUTION
The transfer charger must be in the down position to avoid
scratching the drum. Failure to perform steps 9 and 10
damages the drum.
9. Check that the transfer charger is in the down position, and if
not, move it to the down position by rotating the transfer
elevator drive shaft counterclockwise. Watch the charger
movement:
a. If the charger starts to move up, it is already in the down
position.
b. If the charger starts to move down, continue to rotate the
drive shaft until the charger reaches the complete down
position.
10. Lower the transport surface by turning the green lever on the transport unit to the left.
1
3
2
Legend:
1) Transport Surface
2) Green Lever
3) Vacuum
11. Pull the transport unit toward you until it stops.
12. Using a vacuum, clean up the toner, paper dust, etc. Be sure to
clean under the transport unit as well.
13. Wipe off the dirt on the transport surface with wet tissue paper.
71
Chapter 4 General Cleaning
14. Using an ammonia-based wax-free cleaner or rubbing alcohol,
clean the belts to remove residue buildup and restore their
tacky surface.
15. Push the transport unit into the printer while holding down the
green lever. When the transport unit is in position, raise the
green lever to the right to raise the transport surface.
16. Using a vacuum, clean up the toner, paper dust, etc. in the tractor area.
1
2
72
Legend:
1) Tractor Area and Paper Guide
2) Vacuum
Cleaning The Ch arge rs
1. Set the power switch O (Off).
2. Open the printer upper doors.
Cleaning The Chargers
CAUTION
Use caution in handling to avoid damaging or breaking the
charger wires.
3. Loosen the thumbscrew and remove the main charger by pulling it toward you.
2
1
Legend:
1) Main Charger
2) Thumbscrew
4. Place the main charger on a flat, clean work surface.
73
Chapter 4 General Cleaning
5. Using the brush cleaner (listed on page 63), clean the exposed
side of the charger grid and the body of the main charger.
1
Legend:
1) Charger Grid
2) Brush Cleaner
3) Main Charger
2
3
74
Cleaning The Chargers
6. Position the main charger with the charger grid up and the front
of the charger toward you, as shown in the figure below. Refer
to inset drawing in the figure, and remove the charger grid from
the main charger as follows:
a. While pressing the front retaining tab toward the rear of the
charger, unhook the rear end of the charger grid from the
rear retaining tab.
b. Release the front retaining tab, then remove the charger
grid from it.
1
5
Legend:
1) Front Retaining Tab (See Inset Drawing)
2) Charger Grid
3) Front Retaining Tab
4) Main Charger
5) Rear Retaining Tab
2
3
4
75
Chapter 4 General Cleaning
7. Using the brush cleaner (listed in Table 1 on page 63), clean
both sides of the charger grid, as shown below.
Legend:
1) Brush Cleaner
2) Charger Grid
8. Using the wire cleaner (listed in Table 1 on page 63), clean the
two wires in the main charger, as shown below. Be sure that
both wires are cleaned thoroughly. When dirt is caked on, the
wires feel gritty. When clean, the wires feel smooth.
1
2
76
1
2
Legend:
1) Wire Cleaner
2) Main Charger
9. Install the charger grid.
Precharger/Transf er Charg e r
10. Return the main charger to its original position. Fasten the main charger screw to secure it.
Precharger/Transfer Charger
CAUTION
Use caution in handling to avoid damaging or breaking the
charger wires.
11. Open the waste toner recovery unit.
1
Legend:
1) Waste Toner Recovery Unit
77
Chapter 4 General Cleaning
12. Loosen the precharger thumbscrews, and transfer/separator
charger thumbscrew, and pull the chargers out of the printer.
78
Legend:
1) Precharger
2) Transfer/Separator Charger
3) Thumbscrews
13. Place the chargers on a flat, clean work surface.
14. Using the brush cleaner and the wire cleaner (listed in Table 1
on page 63), remove the dust and dirt on the wires. When dirt is
caked on, the wires feel gritty. When clean, the wires feel
smooth.
15. Install the chargers. Fasten the charger screws to secure them.
Cleaning The Fuser Unit Cover Glass
Cleaning The Fuse r Unit Cov er Glass
WARNING
The fuser unit remains hot after operation. Wait until it has
completely
cooled down before handling it.
WARNUNG
Die Einbrennvorrichtung behält auch nach dem Betrieb ihre
Temperatur bei. Fassen Sie sie erst an, wenn sie
abgekuhlt ist.
vollständig
AVISO
La unidad de fusor estará a alta temperatura después de
funcionar. Espere a ´e aen fre d4ndig
79
Chapter 4 General Cleaning
CAUTION
The transfer charger must be in the down position to avoid
scratching the drum. Failure to perform steps 4 and 5 damages
the drum.
4. Check that the transfer charger is in the down position, and if
not, move it to the down position by rotating the transfer
elevator drive shaft counterclockwise. Watch the charger
movement:
a. If the charger starts to move up, it is already in the down
position.
b. If the charger starts to move down, continue to rotate the
drive shaft until the charger reaches the complete down
position.
1
2
80
Legend:
1) Transfer Charger
2) Transfer Elevator Drive
Cleaning The Fuser Unit Cover Glass
5. Lower the transport surface by turning the green lever on the transport unit to the left.
Legend:
1) Holding Plate
2) Thumbscrew
3) Green Lever
4) Fuser Unit
5) Thumbscrew (not visible in figure)
6) Handle
6. Loosen the thumbscrews on the right and left fuser unit holding plates.
7. Grasp the handle and pull out the fuser unit until the second handle is visible.
8. With the other hand, grasp the second handle and remove the fuser from the printer.
81
Chapter 4 General Cleaning
CAUTION
Do not scratch or place your hands directly on the cover glass.
Fingerprints on the cover glass or lamps will cause them to
break.
9. Place the fuser on a clean, flat surface with the cover glass facing up.
10. Using the fuser cover glass scraper (listed in Table 1 on page
63), remove the dirt and toner buildup on the cover glass
surface.
1
Legend:
1) Glass Scraper
82
11. Wipe away any remaining toner or dirt with a Toraysee cloth (listed in Table 1 on page 63).
Cleaning The Fuser Unit Cover Glass
12. Remove the two screws that secure the filter housing to the
filter plate, then remove the filter.
Legend:
1) Filter Housing
2) Screws (2)
3) Filter
4) Filter Holding Plate
5) Fuser Unit
13. Vacuum the filter, then install it.
14. Vacuum any paper dust from the printer frame.
15. Install the fuser, making sure that the guide pins in the screw
bracket align with the holes in the side frame of the printer.
83
Chapter 4 Major Cleaning
Major Cleaning
Removing Cleaning Unit
1. Turn the power switch to O (Off).
2. Open the printer upper doors.
3. Open the waste toner recovery unit by pushing downward on
the opening lever and pulling the handle toward you to swing
the unit outward and away from the printer.
4. Loosen the three thumbscrews securing the drum plate and remove the drum plate.
IMPORTANT
Do not turn the cleaning unit upside down, or toner might spill.
5. Remove the cleaning unit by grasping its handle and pulling it toward you.
1
3
Legend:
1) Cleaning Unit Handle
2) Drum Plate
3) Thumbscrews (3)
2
84
Removing Cleaning Unit
CAUTION
Do not touch the brush surface with your hand.
6. Vacuum the brush on the cleaning unit. Turn the end of the
shaft to rotate the brush. Continue to rotate and vacuum the
brush until the entire brush surface is clean.
1
2
4
3
Legend:
1) Cleaning Unit
2) Cleaning Unit Handle
3) Rotate Shaft
4) Brush
85
Chapter 4 Major Cleaning
CAUTION
Do not flex the discharge LED, as it may break.
7. Remove the screw (1) holding the LED bracket to the side frame.
8. Remove the discharge LED by pulling it toward you.
9. Remove the discharge LED screw.
1
2
86
Legend:
1) Screw
2) Discharge LED
Cleaning The Photoreceptor Drum
10. Using a Toraysee cloth (listed in Table 1 on page 63), wipe off the dirt on the discharge LED.
1
Legend:
1) Discharge LED
11. Install the discharge LED.
12. Remove the developing unit from the printer. (See page 42.)
CAUTION
Cleaning The Photo rec eptor Dru m
When cleaning the photoreceptor drum, observe the following
precautions:
• To prevent the drum surface from becoming contaminated
or scratched, clean the drum only in a location that is free
of dust.
• Cleaning the drum may cause wiping stains to be left on
the surface of the drum. Stained areas of the drum may
deteriorate if the drum is left unused in the printer for a
long time after cleaning. Thus, after cleaning and installing
the drum in the printer, use maximum size paper to print
an image repeatedly until no stains remain. Stains will
usually be cleared after printing a few dozen pages.
• Avoid touching the surface of the drum with your hands,
which reduces the life of the drum.
87
Chapter 4 Major Cleaning
13. Remove the photoreceptor drum from the printer. (See page
42.)
14. Place the drum on a covered work surface.
15. If the drum is only slightly dirty, clean it with ethanol or isopropyl
alcohol.
16. If the drum has toner buildup, clean it with the drum freshener
pad (listed in Table 1 on page 63). Turn the drum little by little
while polishing the drum surface with the freshener pad. Polish
with a slight force in the direction of the drum circumference,
using a circular motion. Let the polished areas slightly overlap
each other, and polish the entire drum surface two or three
times.
Do not use acetone.
CAUTION
Press lightly when polishing the drum surface, as too much
pressure can damage the drum.
17. Using the special dry tissue paper (listed in Table 1 on page
63), thoroughly wipe the drum freshener off the drum surface.
18. Wipe the drum surface again using a Toraysee cloth (listed in Table 1 on page 63).
19. To avoid exposing the drum to light for too long, temporarily
pack the drum in its original packaging material, and close the
box cover. Set the drum aside for now. (You will install it later.)
20. Remove the drum auxiliary rod from the drum shaft.
21. Wipe the drum shaft clean with a cloth.
88
Cleaning The Photoreceptor Drum
22. Loosen the thumbscrew and remove the main charger by pulling it toward you.
1
2
Legend:
1) Main Charger
2) Thumbscrew
23. Clean the developing unit area with a vacuum cleaner and a soft cloth.
89
Chapter 4 Major Cleaning
Cleaning The SELFOC® Lens
CAUTION
When wiping the SELFOC lens, do not to apply excessive
force to the drum surface potential sensor near the SELFOC
lens, as this can cause the sensor to be dislocated. (If this
happens, contact your service representative.)
24. Wipe the SELFOC lens by moving a Toraysee cloth (listed in
Table 1 on page 63) from the inner part of the printer toward
you. Wipe the lens until there is no more dirt on the cloth.
NOTE: Always wipe the SELFOC lens with the unused side of the
Toraysee.
1
2
90
Legend:
1) SELFOC Lens
2) Drum Surface Potential Sensor
25. Install the main charger.
26. Install the photoreceptor drum. (See page 42. )
27. Install the developing unit. (See page 42.)
28. Install the cleaning unit.
5 Troubleshooting
T ro ubleshooting
This chapter discusses diagnostic tests, paper jams, and status
and error messages.
Maintaining Print Quality
To maintain good print quality, clean the printer according to the
schedules and information listed in this chapter.
1. Perform a General Cleaning (page 151). NOTE: Recommended toner vacuum cleaner models are listed on
2. Clean the main charger, precharger, and transfer charger. For
page 63.
cleaning instructions, see page 73 for the main charger, and
for the precharger and transfer charger.
3. If print quality problems occur, clean the following areas (see for tool part numbers):
• Clean the drum with the drum freshener (only when smears
appear on print samples due to the drum).
• Clean the LED array and the SELFOC
with the Toraysee™ cloth.
®
lens (LED print head)
• Clean the fuser cover glass with a razor blade or the cover
glass scraper.
Contact your authorized service representative for further
assistance. For replacement intervals, see the maintenance
schedules that begin on page 120.
93
Chapter 5 Diagnostics
NOTE: If the desired print quality is not attained after cleaning the
printer, the chargers may need to be replaced.
Diagnostics
The printer includes diagnostic circuits and software to aid in the
discovery, prevention, and correction of system problems and
failures.The printer has both offline and on-line diagnostics.
Offline Diagnostics
Most of the software diagnostics are executed when the printer is
powered on, and when you request diagnostic information through
the control panel.
Each time the printer is powered on, it performs a power-on self
test. There is no printout during this test. However, the printer
displays any errors on the control panel, accompanied by an
audible alarm.
94
You may request the following diagnostic and configuration
information via the control panel, through various menus:
• Test Print: Prints various predefined graphics pages to verify
that the printer can print properly on the entire page (Test Print
menu).
• Print Statistics: Displays all accumulated print engine statistics,
such as number of pages printed and power-on time. This is a
display-only feature; there is no printout (Print Statistics menu).
• Print Configuration: Prints all current configuration parameters
in the printer, including print statistics (Config. Control menu).
Online Diagnostics
When it is online, the printer senses and reports problems or
conditions as they arise. When an error is detected, the printer
halts, lights the appropriate LED, and displays the proper error
message on the control panel. The error message remains
displayed until the error condition is cleared and you press CLEAR.
Paper Jams
Paper Jam Near The Tractor
After the error is cleared, the printer reprints any pages that were
not ejected prior to the error, provided the Reprint on Fault option is
enabled.
Paper Jam Near The T r actor
1. Raise the tractor gates.
2. Pull out the jammed paper. If the end of the paper is crumpled,
tear it away from the perforation.
3. Reload the paper. The first fold of the paper should face the
printer; otherwise, a paper jam could occur during printing (see
illustration). Do not push the paper past the tractors as there is
a paper jam sensor that will sense the paper and return a paper
jam error.
Legend:
1) Left Tractor
2) Right Tractor
95
Chapter 5 Paper Jams
Paper Jam Near The Paper Outp ut Section
1. When paper motion stops, wait 15 seconds, then open the upper doors.
2. Push down on the opening lever of the waste toner recovery
unit and pull to swing the unit outward away from the printer.
96
Legend:
1) Opening Lever
2) Waste Toner Recovery Unit
Paper Jam Near The Paper Output Section
CAUTION
The transfer charger must be in the down position to avoid
scratching the drum. Failure to perform steps 3 and 4 damages
the drum.
3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement:
a. If the charger starts to move up, it is already in the down
position.
b. If the charger starts to move down, continue to rotate the
drive shaft unt il th e ch arge r re ache s th e fu lly do wn po siti on.
1
2
Legend:
1) Transfer Elevator Drive Shaft
2) Transfer Charger
97
Chapter 5 Paper Jams
CAUTION
To avoid damaging the printer or causing false paper jams, the
transport lever must be in the fully down position before
opening the transport unit.
4. Lower the transport unit by turning the green lever on the transport unit to the left.
1
Legend:
1) Green Lever
98
5. Check to see if any paper is jammed.
Paper Jam Near The Paper Output Section
6. Turn knob C clockwise 90° as shown below to raise the scuff roller holding the paper.
Legend:
1) Knob C
99
Chapter 5 Paper Jams
7. Separate the fanfold paper at the perforations. Then remove
the jammed paper. When removing the paper from the paper
input
jammed paper.
section, raise the tractor gates first, then pull out the
1
CAUTION
100
Legend:
1) Tractor Gates
To avoid damaging the printer or causing false paper jams, the
transport lever must be in the fully down position before
closing the transport unit.
8. After removing the pieces of jammed paper, restore the
transport unit and waste toner recovery unit to their original
positions, and close the upper doors.
9. Load the paper.
Paper Jam In The Transport Input Section
Paper Jam In The Transport Input Section
1. When paper motion stops, wait 15 seconds, then open the upper doors.
2. Open the waste toner recovery unit cover, and pull the unit toward you.
Legend:
1) Opening Lever
2) Waste Toner Recovery Unit
101
Chapter 5 Paper Jams
CAUTION
The transfer charger must be in the down position to avoid
scratching the drum. Failure to perform steps 3 and 4 damages
the drum.
3. Check that the transfer charger is in the down position, and if
not, move it to the down position by rotating the transfer
elevator drive shaft counterclockwise. Watch the charger
movement:
a. If the charger starts to move up, it is already in the down
position.
b. If the charger starts to move down, continue to rotate the
drive shaft until the charger reaches the complete down
position.
1
2
102
Legend:
1) Transfer Charger
2) Transfer Elevator Drive
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