Printronix L5020 User Manual



Operator’s Guide

The Printronix L5020 Multifunction Printer

Consumables Information

Printronix® has years of experience designing printer imaging systems. For the best possible performance of your Printronix printer, always use Genuine Printronix parts and consumables.

For the name of your nearest Printronix full service distributor, call: United States (800) 733-1900 or (714) 368-2300 Europe (33) 1-46-25-1900 Singapore (65) 548-4116

Consumable Item Part Number

Toner cartridge 703532-001 21,000 Waste toner bottle 202984-001 150,000 Photoreceptor drum 703535-001 150 - 300,000

Developer 703548-001 150,000 Developing Unit 705739-001 600,000 Note 1: Varies with paper size, media type, and toner coverage.

Note 2: Inspect every 150,000 pages; clean if needed. Replace at 300,000 pages or sooner of print quality is no longer acceptable. Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.

For more information, please go to our website at

www.printronix.com.

Replacement Interval

(in Pages)

See Note 2

L5020 Mu ltifunc tion P rin ter

Operator’s Guide

706593-001C

Software License Ag re emen t

CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER. USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY WILL BE REFUNDED.

Definitions.

“Software” shall mean the digitally encoded, machine-readable data and program. The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.

License.

Authorized Use. You agree to accept a non-exclusive license to use the Software resident in the printer solely for your own customary business or personal purposes.

Restrictions. a. To protect the proprietary rights of Printronix, Inc., you

agree to maintain the Software Product and other proprietary information concerning the typefaces in strict

confidence. b. You agree not to duplicate or copy the Software Product. c. You shall not sublicense, sell, lease, or otherwise transfer

all or any portion of the Software Product separate from the

printer, without the prior written consent of Printronix, Inc. d. You may not modify or prepare derivative works of the

Software Product.

e. You may not transmit the Software Product over a network,

by telephone, or electronically using any means; or reverse engineer, decompile or disassemble the Software.

f. You agree to keep confidential and use your best efforts to

prevent and protect the contents of the Software Product from unauthorized disclosure or use.

3. Transfer. You may transfer the Software Product with the printer, but only if the recipient agrees to accept the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the Software Product and printer.

Limited Software Product Warranty Printronix, Inc. warrants that for ninety (90) days after delivery, the

Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.

Remedy Your exclusive remedy and the sole liability of Printronix, Inc. in

connection with the Software is replacement of defective software with a copy of the same version and revision level.

Disclaimer of Warranties and Limitation of Remedies

1. THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED. Printronix, Inc. does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free. Printronix, Inc. reserves the right to make changes and/or improvements in the Software without notice at any time.

2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF PRINTRONIX, INC. HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreemen t.

4. Our entire liability and your exclusive remedies for our liability of any kind (including liability for negligence except liability for personal injury caused solely by our negligence) for the Software Product covered by this Agreement and all other performance or nonperformance by us under or related to this Agreement are limited to the remedies specified by this Agreement.

5. California law governs this Agreement.

Termination of License Agreement

This License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. if you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice.

When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.

U.S. Government Restricted Rights

Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c) (2).

Acknowledgement of Terms and Conditions

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AN D CON DI TI ONS. N EIT HER PA RT Y SHAL L BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Communication Notices

Federal Communications Commission (FCC) Statement: This

equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provided reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment.

Unauthorized changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Canadian Department of Communications Compliance Statement: This Class A digital apparatus complies with Canadian

ICES-003.

Avis de conformite aux normes du ministere des Communcations du Canada: Cet appareil numerique de la classe

A est conform á norme NMB-003 du Canada.

European Community (EC) Conformity Statement:

This product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards.

German Conformity Statement:

Zulassungsbescheinigung Gesetz über die elektromagnetische Verträglichkeit von Geraten (EMVG) vom 30. August 1995

Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen das EG-Konformitätszelchen - CE - zu führen.

Der Außteller der Konformitätserklärung ist die Printronix......(1)

Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:

Das Gerät erfüllt die Schutzanforderungen nach EN 50082-1 und EN 55022 Klasse A.

EN 55022 Klasse A Geräte bedürfen folgender Hinweise: Nach dem EMVG: “Geräte dürfen an Orten, für die sie nicht

asreichend entstört sind, nur mit besonderer Genehmigung des Bundesminester s für Po st und Teleko mmu nik at ion oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind.” (Auszug aus dem EMVG, Paragraph 3, Abs. 4) Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung (Amtsblatt 14/93) kostenpflichtig.

Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür aufzkommen.”

Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben.

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Warning

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

T radem ark Acknowledge ment s

Centronics is a registered trademark of Genicom Corporation. CSA is a registered certification mark of The Canadian Standards

Association. Dataproducts is a registered trademark of Dataproducts

Corporation. EIA is a registered service mark of the Electronic Industries

Association. Epson is a registered trademark of Seiko Epson Corporation. Ethernet is a trademark of Xerox Corporation. Hitachi is a registered trademark of Kabushiki Kaisha Hitachi

Seisakusho DBA Hitachi, Ltd. IBM, OS/2, and Proprinter are registered trademarks, PC-DOS and

IPDS are trademarks of International Business Machines Corporation.

IGP, LaserLine, LinePrinter Plus, PGL, PSA, and Printronix are registered trademarks, and FlashFusion, is a trademark of Printronix, Inc.

MS-DOS and Windows are registered trademarks of Microsoft Corporation.

PhoenixPage PCL 5 is a registered trademark of Phoenix Technologies LTD.

PKUNZIP is a registered trademark of PKWARE, Inc. SELFOC is a registered trademark of Nippon Sheet Glass Co., Ltd. 3M is a registered trademark of the Minnesota Mining and

Manufacturing Company. Toray is a registered trademark, and Toraysee is a trademark of

Toray Industries, Inc. UL is a registered certification mark of Underwriters Laboratories

Inc.

This product uses Intellifont Scalable typefaces and Intellifont technology. Intellifont is a registered trademark of Agfa Division, Miles Incorporated (Agfa).

CG, Garth Graphic, Intellifont, and Type Director are registered trademarks, and Shannon and CG Triumvirate are trademarks of Agfa Division, Miles Incorporated (Agfa). CG Bodoni, CG Century Schoolbook, CG Goudy Old Style, CG Melliza, Microstyle, CG Omega, and CG Palacio are products of Agfa Corporation. CG Times, based on Times New Roman under license from The Monotype Corporation Plc is a product of Agfa.

Univers is a registered trademark of Linotype AG and/or its subsidiaries.

Letraset is a registered trademark, and Aachen, Revue and University Roman are trademarks of Esselte Pendaflex Corporation.

Futura is a registered trademark of Fundición Tipográfica Neufville, S.A.

ITC Avant Garde Gothic, ITC Benguiat, ITC Bookman, ITC Century, ITC Cheltenham, ITC Clearface, ITC Galliard, ITC Korinna, ITC Lubalin Graph, ITC Souvenir, ITC Tiepolo, ITC Zapf Chancery, and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation.

Albertus, Gill Sans, and Times New Roman are registered trademarks, and Monotype Baskerville is a trademark of The Monotype Corporation Plc, registered in the U.S. Pat. and TM office and elsewhere.

Hiroshige and Marigold are trademarks of AlphaOmega Typography, Inc.

Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix, Inc. shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The information in this manual is subject to change without notice.

This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix, Inc.

Table of Contents

1 Introduction.............................................17

About This Manual...............................................................17

Important Safety Precautions.... ...... ...... ....... .................18

Components And Labels .....................................................20

About The Printer ................................................................24

Features........................................................................24

Emulations ....................................................................24

Fonts And Forms...........................................................25

2 Initial Setup............................................. 27

Installation Overview ...........................................................27

Loading Paper .....................................................................28

Powering On The Printer.....................................................31

Power Paper Stacker (Option).............................................33

Control Panel Commands.............................................34

Using The Control Panel .....................................................35

Control Panel ...............................................................35

Liquid Crystal Display (LCD).........................................36

Function Keys ...............................................................37

3 Consumables Replacement.................... 41

Consumable Replacement ..................................................41

Replacement Intervals ..................................................41

Opening The Upper Doors............................................42

Replacing The Toner Cartridge.....................................42

Replacing The Waste Toner Bottle ...............................46

Replacing The Photoreceptor Drum..............................48

Photoreceptor Drum Installation....................................53

Proper Disposal Of A Drum Unit ...................................55

Table of Contents

Replacing The Developing Unit.....................................56

Replacing Developer.....................................................60

4 Scheduled Maintenance .........................67

Maintaining Print Quality......................................................67

Maintenance Tools........................................................68

Service Level Page Counts...........................................68

Clearing Service Level Messages.................................70

Maintenance Schedules......................................................70

Cleaning Schedule........................................................70

Replacement Schedule.................................................71

Tech Service Maintenance Level Kits...........................72

General Cleaning.................................................................77

Vacuuming....................................................................77

Cleaning The Chargers.................................................85

Cleaning The Fuser Unit Cover Glass ..........................90

Major Cleaning ....................................................................95

Cleaning Unit ................................................................95

Cleaning The Photoreceptor Drum ...............................98

5 Troubleshooting ....................................101

Troubleshooting.................................................................101

Diagnostics .................................................................101

Paper Jams ......................................................................102

Paper Jam Near The Tractor ......................................102

Paper Jam Near The Paper Output Section ...............104

Paper Jam In The Transport Input Section.................109

Paper Jam In The Transport Output Section ..............111

Paper Jam In The Power Paper Stacker.....................112

System Status And Error Messages..................................114

Reprinting Pages After Fault Condition.......................115

Error Messages...........................................................119

Table of Contents

A Maintenance Log Sheets................ .....125

Maintenance Log Sheets.................................... ...... ....... ..125

Level A Maintenance - 15,000 Pages (User) ..............126

Level B Maintenance -150,000 Pages (User) .............127

Level C Maintenance - 600,000 Pages (User)............128

B Specifications.......................................129

Specifications ....................................................................129

Paper Specifications ...................................................129

Performance Characteristics.......................................132

Host Interfaces............................................................133

Emulations ..................................................................133

Memory Requirements................................................134

Safety Regulations......................................................134

Electromagnetic Interference......................................134

Physical Characteristics And Environment .................135

Table of Contents

1 Introduction

About This Manual

This manual explains how to use your printer.

Safety Notices And Special Information

For your safety and to protect valuable equipment, it is very important that you read and comply with all information highlighted under the following special headings.

WARNING

CAUTION

A warning notice calls attention to a condition that could harm you.

WARNUNG

Ein Warhinweis dieser Art weist auf Verletzungsgefahr hin.

AVISO

Las notas de adviso llaman la atención sobre una condición que puede causar lesiones.

ATTENTION

Attire votre attention sur une opération pouvant présenter un danger.

AVVERTENZA

Un’indicazione di avvertenza segnala una condizione di pericolo suscttibile causare lesioni all’operatore.

A caution notice calls attention to a condition that could damage the printer.

Chapter 1 About This Manual

IMPORTANT

An important notice provides information that is vital to proper operation of the printer.

NOTE: A note provides information and helpful tips about printer

operation.

Control Panel Keys And Display Messages

Keys and indicators that are labeled on the printer are printed in uppercase letters. For example:

Press ENTER to select the value shown on the LCD. Messages that appear on the control panel message display (called

the Liquid Crystal Display, or LCD), are printed in uppercase letters and enclosed in quotation marks. For example:

“ENTER SWITCH LOCKED” appears on the LCD.

Important Safety Precautions

Observe the following precautions at all times to ensure safe operation of the printer.

Read all instructions and save them for future use. Follow all safety notices and instructions printed in this manual and

marked on the printer.

The operator-accessible power switch does not shut off all power to the printer. You must unplug the power cord to shut off all power to the printer.

The power outlet must be near the equipment and easily accessible.

The printer relies on protective devices in the building installation for protection. The printer must be connected to a 30 Amp, 250 V outlet.

Do not operate the printer in a room that is not properly ventilated. The room should be at least 1,000 cubic feet with a complete air exchange every two hours.

Important Safety Precautions

Remove packaging materials carefully and save them for possible future use. If the printer is powered on without removing all internal tape and packing, the printer may be damaged.

Keep combustible materials away from the printer. Dispose of used toner properly, as it is flammable.

Keep away from components in the printer that are potentially hazardous. For example, the fuser unit becomes very hot under normal operating conditions, and several components use high voltage.

Handle the photoreceptor drum properl y, due to the nature of the material. Do not put used drums in the trash; ship them to the appropriate disposal facility for recycling.

Do not block or obstruct any cabinet ventilation slots. Never spill liquid on or in the printer. Use only approved cleaning

agents and methods. Put nothing on the power cord. Do not locate the power cord where

people can walk on it. Do not place the power cord under any carpet.

Do not lean on or put heavy objects on top of the printer. Turn off the power immediately if the printer emits an unusual noise

or smell. Do not look directly at the flash lamp light.

Chapter 1 Components And Labels

Component s And Labels

Rear of Printer

Front of Printer

Legend:

1) Control Panel

2) CAUTION

Figure 1: Front and Rear Views

Important Safety Precautions

Legend:

1) WARNING

2) CAUTION

Figure 2: Safety Labels Behind Front Upper Doors

Chapter 1 Components And Labels

Legend:

1) Scuff Roller

2) Fuser Unit

3) Cleaning Unit

4) Main Charger

5) Toner Cartridge

6) Control Panel

7) Paper Feed Tractor

8) Developing Unit

9) Waste Toner Recovery Unit

10) Flash Power Supply

11) Transport Unit

Figure 3: Printer Components

Important Safety Precautions

Legend:

1) Power Switch

2) Diagnostic Port

3) Serial Port

4) Optional Coax/Twinax Port

5) 232/422 Toggle Switch

6) Parallel Port

Figure 4: Power Switch and Printer Interfaces

Chapter 1 About The Printer

About The Printe r

Features

Printing speed is 20 pages per minute on continuous letter size and A4 size fanfold forms (long edge fed). The printer produces printed output with a 300 x 300, (or optionally) 240 x 240, or 400 x 400 dots-per-inch (dpi) resolution. See Appendix B for printer specifications.

Features include the following:

• Continuous fanfold paper

• User-replaceable toner cartridge

• FlashFusion™ fusing technology

• Two-line, 16-character alphanumeric display that provides

operating and error messages

• Flash Memory which stores preset conf igu ra tio ns and

emulations

• Serial and parallel inter fac es

• Coax/Twinax interface (optional)

• Power stacker (optional)

Emulations

Your printer comes equipped with the Printronix® LinePrinter Plus® emulation software (which emulates an impact printer). Printronix LinePrinter Plus includes the following printer protocols:

• P-Series

• P-Series XQ

• Serial Matrix

• Proprinter

• Epson

III XL

FX-1050

Fonts And Forms

Printronix LinePrinter Plus provides portrait and landscape image orientation. Automatic 1-up, 2-up, 4-up, and gray bar overprinting are also provided. The emulation also offers optional proportional (scalable) fonts.

The following optional emulations are also available:

• IGP

/PGL

• IGP/VGL

• PCL5

• IPDS

For specific information on each emulation, see the appropriate emulation manual.

™

Fonts An d Forms

The printer provides a variety of resident fonts. The emulation you are using determines what resident fonts are available. For example, the LinePrinter Plus emulation provides CG Times, Letter Gothic, Courier, OCR-A, and OCR-B as standard sets of fonts.

With either the LinePrinter Plus or PCL 5 emulations, you can load additional fonts into printer memory. Once any additional fonts are in printer memory, you can then access them in the same way as the resident fonts. Note that if you download fonts from the host computer and do not save them, the downloaded fonts are lost when the printer is powered off.

You can store forms together with fonts. The storage space for forms and fonts depends upon the amount of printer memory available. You can manipulate different fonts and/or forms depending upon the emulation installed.

Chapter 1 About The Printer

2 Initial Setup

Installation Overview

This chapter explains how to load paper, power on the printer, use the optional power stacker, and how to use the control panel.

The installation and setup of your printer should be performed by a service pr ovider trained and authorized by Printronix. Your service provider is also responsible for doing a preinstallation site survey, unpacking the printer, connecting the power and host data cables, and installing the first set of consumable items in the printer. Depending on the terms of your service contract, your service provider might also power on your printer and configure it.

As the owner of the printer, it is your responsibility to prepare the printer site. This includes providing adequate ventilation and power for the printer.

Chapter 2 Loading Paper

Loading Paper

Do the following steps whenever top-of-form must be reset (after clearing a paper jam, loading new paper, etc.).

NOTE: You do not need to power off the printer power to replace

paper. If you leave the printer on and replace the paper it will resume printing where it left off when you put it on line.

1. Place the paper box under the tractor unit with the first paper fold toward the printer.

IMPORTANT

Be sure the leading edge of the paper has a clean, separated perforation without ragged edges.

2. Pass the leading edge of the paper between the lower paper guides to prevent jams. Put the first fold of the paper facing the printer as shown.

Legend:

1) Paper Guides

2) First paper fold is toward printer

3) Tractor Unit

3. Unlock only the right tractor by pushing forward on the tractor lock.

4. Open the left and right tractor gates and place the paper about half-way onto the tractor pins. Do not push the paper past the tractors; a paper jam sensor will detect a paper jam if the paper is pushed too far.

5. Close the left tractor gate.

Legend:

1) Tractor Pins

2) Tractor Lock

3) Tractor Gate

6. Move the right tractor until its pins line up with the holes in the right edge of the paper, put the paper on the pins, then close the right tractor gate.

Chapter 2 Loading Paper

7. Introduce a slight amount of side-to-side tension into the paper by setting the right tractor far enough to the right so that there is no looseness or wrinkles in the paper. Be careful not to set the right tractor too far to the right, however, as too much tension may cause the paper holes to tear away from the tractor pins.

8. Tighten the paper by moving the right tractor slightly outward and lock the right tractor with the tractor lock.

If you are reloading paper following a “PAPER EMPTY” message with the printer power on, press ONLINE to place the printer online. The printer automatically sets the physical top of form at the leading edge of the paper and resumes printing.

+ 114 hidden pages