The CD-ROM is located in a plastic pocket in the back cover.
Do not discard this guide. If you move or pack the printer in the future,
you will need to follow the instructions in this guide.
For technical assistance, contact your
Distributor/VAR/Reseller for service.
For further assistance, contact the Printronix Customer Support Center.
The Customer Support Center offers technical support with:
•Installation
•Configuration and Setup
•Operation and Supplies Loading
•Specifications of Proper Print Media and Ribbons
•Answers to Post-Sales Service Support Questions
Printronix Customer Support Center contact information:
Americas(714) 368-2686
Europe, Middle East, and Africa(31) 24 6489 410
Asia Pacific(65) 6548 4114
Web site: http://www.printronix.com/public/servicessupport/default.aspx
Genuine Printronix Supplies:
Americas(800) 733-1900
Europe, Middle East, and Africa(33) 1 46 25 1900
Asia Pacific(65) 6548 4116 or (65) 6548 4182
Web site: http://www.printronix.com/public/supplies/default.aspx
Or visit the Printronix web site at www.printronix.com
The Printronix SL5000e and T5000e SR
Series of Thermal Printers
Smart Label RFID Printer
Quick Setup Guide
Software License Agreement
CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER.
USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU
DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL
ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND
YOUR MONEY WILL BE REFUNDED.
Definitions.
“Software” shall mean the digitally encoded, machine-readable data and program. The term “Software
Product” includes the Software resident in the printer and its documentation. The Software Product is licensed
(not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade
secret, patent and other proprietary rights in the Software Product.
License.
1.Authorized Use. You agree to accept a non-exclusive license to use the Software resident in the printer
solely for your own customary business or personal purposes.
2. Restrictions.
a.To protect the proprietary rights of Printronix, Inc., you agree to maintain the Software Product and
other proprietary information concerning the typefaces in strict confidence.
b.You agree not to duplicate or copy the Software Product.
c.You shall not sublicense, sell, lease, or otherwise transfer all or any portion of the Software Product
separate from the printer, without the prior written consent of Printronix, Inc.
d.You may not modify or prepare derivative works of the Software Product.
e.You may not transmit the Software Product over a network, by telephone, or electronically using any
means; or reverse engineer, decompile or disassemble the Software.
f.You agree to keep confidential and use your best efforts to prevent and protect the contents of the
Software Product from unauthorized disclosure or use.
3. Transfer. You may transfer the Software Product with the printer, but only if the recipient agrees to accept
the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the
Software Product and printer.
Limited Software Product Warranty
Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with
specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all
bugs, errors and omissions.
Remedy
Your exclusive remedy and the sole liability of Printronix, Inc. in connection with the Software is replacement
of defective software with a copy of the same version and revision level.
Disclaimer of Warranties and Limitation of Remedies
1.THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE
EXCLUDED.
Printronix, Inc. does not warrant that the functions contained in the Software will meet your requirements
or that the operation of the Software will be uninterrupted or error free.
Printronix, Inc. reserves the right to make changes and/or improvements in the Software without notice at
any time.
2.IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS
INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF
PRINTRONIX, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY
DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
3.Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product
or any other performance under this Agreement.
4.Our entire liability and your exclusive remedies for our liability of any kind (including liability for
negligence except liability for personal injury caused solely by our negligence) for the Software Product
covered by this Agreement and all other performance or nonperformance by us under or related to this
Agreement are limited to the remedies specified by this Agreement.
5.California law governs this Agreement.
Termination of License Agreement
This License shall continue until terminated. This license may be terminated by agreement between you and
Printronix, Inc. or by Printronix, Inc. if you fail to comply with the terms of this License and such failure is not
corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you
obtained them, the printer and all copies of the Software and documentation.
U.S. Government Restricted Rights
Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in
Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or subparagraph
(c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to
restricted rights software as set forth in FAR 52.227-19 (c) (2).
Acknowledgement of Terms and Conditions
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO
BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY
STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS
AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED
REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE
TERMS AND CONDITIONS OF THIS AGREEMENT.
Communication Notices
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.
Printronix is not responsible for any radio or television interference caused by using other than recommended
cables and connectors or by any unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Any change or modification to this product voids the user’s authority to operate it per FCC Part 15 Subpart A
Section 15.21 regulations.
CAUTION: This product should be positioned so that personnel in the area for prolonged periods may safely
remain at least 23 cm (9 in) from the readers antenna surface in an uncontrolled environment. See FCC OET
Bulletin 56 “Hazards of radio frequency and electromagnetic fields” and Bulletin 65 “Human exposure to radio
frequency electromagnetic fields.”
This product contains an intentional radiator with the following parameters:
Operating Frequency: 902 to 928 MHz
Typical RF Power: 25 to 100 milliwatts (SL5x04 MP) or 25 to 205 milliwatts (SL5x04 C1)
Maximum RF Power: 1 Watt under abnormal conditions
Canadian Department of Communications Compliance Statement: This Class A digital apparatus
complies with Canadian ICES-003.
Avis de conformite aux normes du ministere des Communcations du Canada: Cet appareil numerique
de la classe A est conform á norme NMB-003 du Canada.
Printronix
SL5000e
Printronix makes no representations or warranties of any kind regarding this material, including, but not limited
to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held
responsible for errors contained herein or any omissions from this material or for any damages, whether
direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use
of this material. The information in this manual is subject to change without notice.
This document contains proprietary information protected by copyright. No part of this document may be
reproduced, copied, translated or incorporated in any other material in any form or by any means, whether
manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix.
The intent of the kit is to provide a complete environment for the
printing and encoding of RFID smart labels right out of the box.
Printronix has specifically designed this kit to help you fast track
your RFID printer application through the use of a suite of Software
Migration Tools (SMT).
Factors Affecting Smart Label Performance
What To Expect When Running Your RFID Application
Factors Affecting Smart Label Performance
Smart labels are based on an EEPROM technology that requires
some time to be programmed. You may notice this minor pause
between labels. This time is necessary to better ensure consistent
quality and improved reliability.
When dealing with smart labels, it is possible that an occasional
RFID tag may need to be written and verified more than once (retry)
before being considered acceptable. In this event each retry time
will be added to the inter-label pause.
Static electricity can damage the smart labels. Open the media
cover of the printer and touch an unpainted metal part of the printer
before you handle smart labels. This will discharge any static
electricity that may have built up on your hands.
Overstruck Smart Labels
If an RFID tag within a smart label is deemed unacceptable after
execution of the defined number of retries, the following actions are
performed:
•If Error Handling is set to Overstrike (the default), the
unacceptable smart label will print with a grid or error message
over the label. If the Label Retry Count is greater than zero (the
default is 10), the next smart label will be tried until the label
retry count is exhausted.
•If Error Handling is set to Stop, the printer will stop, give an
error message, and discard the failing label data.
•If Error Handling is set to None, the printer will continue to the
next smart label with the next form and discard the failing label
data.
13
Chapter 1What To Expect When Running Your RFID Application
Smart Label Characteristics
The smart labels currently supported have the following
characteristics:
•UHF 915MHz radio frequency
•EPC Class 1 tags – 64 data bits Read/Write
•4 x 2, 4 x 4, 4 x 6, 4 x 8 inch label stock with either Alien
Squiggle or M-Tag inlays
•3 x 3 inch Rafsec #313 Psychedelic
•Number of labels per roll will vary depending on the label length
NOTE: It is highly recommended that additional smart labels are
purchased directly from Printronix to assure the highest
level of performance and reliability. See “How To Order
More Smart Labels” on page 16.
®
14
How Printronix Makes It Easy
Transitioning From UCC/GTIN Applications Using
Printronix Software Migration Tools (SMT)
It is likely that your software is already set up to create bar codes.
You may have also spent a lot of time creating compliance label
templates & integrating them into your system. The Smart Label
Developer’s Kit Software Migration Tools will allow you to
effortlessly transition from printing compliance labels to smart
labels.
How Printronix Makes It Easy
If you are printing bar codes now, you can print smart labels — no
change to your host data stream or existing compliance templates
is required.
How It Works
A set of Software Migration Tools has been created to intercept the
bar code data in the host data stream and copy the data to a smart
label RFID tag according to a set of rules. Each tool has been
designed for a specific end-use application. By simply selecting the
desired Software Migration Tool from the printer’s control panel,
you automatically enable the printer to create an RFID smart label
from your existing software application even if it does not have the
functionality to program RFID tags. The tools include:
•GTIN: Copies the Global Trade Identification Number (GTIN)
bar code data for case and pallet labels onto the smart label’s
RFID tag.
•EAN-8, EAN13, UPCA, and UCC128: These tools copy the
data from their respective bar code symbologies to a smart
label’s RFID tag. This enables the achievement of supply-chain
efficiencies with RFID-ready trading partners while at the same
time remaining compatible with those who are not.
15
Chapter 1How To Order More Smart Labels
•EPC: This tool allows EPC data to be directly encoded into the
smart label’s RFID tag. Simply have your existing software
application write the desired EPC number to a Code 3 of 9
barcode. The printer will then write the EPC data to the RFID
tag without printing the bar code.
The existing toolset will meet the needs of many RFID early
adopters. If you have a requirement for a Software Migration Tool
not included in this kit, feel free to contact Printronix.
To select and use the tools, see “Software Migration Tools (SMT)”
on page 73.
How To Order More Smart Labels
To order more RFID smart labels, contact Printronix:
(800) 733-1900
www.printronix.com
Printronix Professional Services
16
What We Can Do
Printronix can partner with you on your RFID pilot project to make
your existing software applications RFID/smart label capable. We
specialize in AutoID Consulting, compliance labeling, third party
software integration, and label generation.
Contact Information
Printronix Customer Support Center
(714) 368-2686
Ask for Professional Services Support
Hardware/Infrastructure Considerations
Once your smart labels have been applied to their target container
or pallet you will need external readers to track them through your
supply chain. Such readers are typically networked devices that are
deployed at key points in the warehouse or distribution center to
track incoming and outgoing packages. The readers are managed
through a server for gathering and filtering all the RFID information.
Readers may have multiple antennas to maximize read range and
reliability.
The readers you purchase must be compatible with the smart
labels programmed by the printer. Specifically, they should be EPC
Class 1 compliant. Fixed position readers and their antennas can
be purchased from Alien Technology
Handheld readers with integrated antennas can be purchased from
AWID (www.awid.com).
The data that are gathered by the reader servers must be managed
for tracking and archiving purposes. Software applications that
perform these tasks are available from companies such as
Manhattan Associates
®
(www.manh.com).
®
(www.alientechnology.com).
Contact Information
17
Chapter 1Useful Industry Web Links
Useful Industry Web Links
Reference Material
EPCglobal, Inc.
www.epcglobalinc.org
Auto-ID Labs
www.autoidlabs.org
Uniform Code Council, Inc.
www.uc-council.org
RFID Journal
www.rfidjournal.com
Alien Technology Corporation
www.alientechnology.com
Applied Wireless Identifications Group, Inc.
www.awid.com
®
18
2Printer Setup
Unpacking And Installing The Printer
Unpacking The Printer
The printer is shipped in a carton and protective bag. Keep all
packing material in case shipping is required.
CAUTION
CAUTION
Avoid touching the electrical connectors to prevent
electrostatic discharge damage while setting up the printer.
The discharge of accumulated electrostatic energy can
damage or destroy the printhead or electronic components
used in this device.
Do not place the printer on its backside during unpacking or
handling, because damage to the printer interface connector
may occur.
19
Chapter 2Unpacking And Installing The Printer
Removing The Internal Packing Material
Remove the tape strips and foam pads from the printer as indicated
below. (The top lid of the shipping carton also displays these
instructions.)
A
Tape Strips (2)
Foam Pads (2)
B
Foam Pad
20
Foam Pad
C
Unlock
Installation
Installation
AC Power
Receptacle
Power Switch
1. Place the printer on a flat level surface that allows easy access
to all sides of the printer.
CAUTION
WARNING
CAUTION
Never operate the printer on its side or upside down.
2. Make sure the printer power switch is in the Off (O) position.
Failure to properly ground the printer may result in electric
shock to the operator.
In compliance with international safety standards, this printer
has been equipped with a three-pronged power cord. Do not
use adapter plugs or remove the grounding prong from the
cable plug. If an extension cord is required, ensure that a
three-wire cable with a properly grounded plug is used.
3. Attach the AC power cord to the AC power receptacle in the
back of the printer.
Verify the required voltage on the printer’s model number label
on the back of the printer.
4. Attach the AC power cord to a grounded (three prong) electrical
outlet of the proper voltage.
21
Chapter 2Controls And Indicators
Controls And Indicators
Power Switch
The power switch is located on the bottom back panel of the printer.
To apply power, place the switch in the | (On) position. When you
first power on the printer, a series of initialization messages
appears on the Liquid Crystal Display (LCD) on the control panel.
To remove power, place the power switch in the O (Off) position.
Control Panel
The control panel is located on the front of the printer and includes
an LCD, indicators, and control keys (buttons). These are described
in the following tables.
22
Online Status
Indicator
Liquid Crystal
Display (LCD)
Job In Process
Indicator
Status And Display Indicators
Function in
Menu Mode
Control Panel
Function in
Offline Mode
Function in
Online Mode
Off.
Off when the printer is
Stays lit when the
offline.
printer is online, ready
to print, and accept
printer is online,
offline, or when
Flashes during a fault
condition.
Displays “OFFLINE”
and a main menu,
submenu, or option.
During a fault condition,
displays the specific
fault message and the
corrective action.
None
Flashes during a fault
condition.
Displays “OFFLINE.”
data from the host.
Flashes during a fault
condition.
Displays “ONLINE,” the
interface type, and
there is a fault
condition.
A backlighted
liquid crystal
During a fault condition,
displays the specific
fault message and the
corrective action.
Flashes when receiving
data.
Stays lit when data has
been processed and is
waiting to be printed.
Off when no data is
being received or when
no data remains in the
buffer.
emulation in use.
During a fault condition,
displays the specific
fault message and the
corrective action.
Flashes when receiving
data.
Stays lit when data has
been processed and is
waiting to be printed.
Off when no data is
being received or when
no data remains in the
buffer.
display with two
rows of 16
characters each.
Indicates when the
printer is receiving
or processing
data.
Indicator Description
Online StatusIndicates when the
Liquid Crystal
Display (LCD)
Job In
Process
23
Chapter 2Controls And Indicators
Control Panel Keys
Function in
Menu Mode
Scrolls left through main
menus.
Decrements option values
within submenus.
Function in
Offline Mode
Sets printer to Online mode.Sets printer to Offline mode.
number of the last loaded
configuration and allows
you to load the factory and/
or pre-stored printer
configurations.
Scrolls the current menu
selection one level up.
Advances the media one
label length.
Scrolls right through main
menus.
Increments option values
Print patterns.
within submenus.
24
Function in
Online Mode
Sets printer to
Offline mode.
PAUSE Key
Toggles the printer
between Online and
Offline modes.
JOB SELECT KeyNoneDisplays the name and
ButtonDescription
DECREMENT Key in
Menu mode
–
Advances the
media one label
length.
FEED Key
UP Key in Menu mode
NoneScrolls through the Test
TEST PRINT Key
Pressing the ↵
(ENTER) key with a
Diagnostic Test
displayed initiates the
test. Pressing ↵ again
INCREMENT Key in
Menu mode
terminates the test.
+
Function in
Menu Mode
Function in
Offline Mode
Function in
Online Mode
Control Panel Keys (cont.)
Scrolls the current
menu selection one
level down.
in the printer
data buffer
when enabled.
Scrolls between main
Selects the
menu selections.
Menu mode.
menu value and
displays an asterisk
Control Panel
(*) next to the value.
NoneClears all data
CANCEL Key
When the CANCEL key is
enabled, pressing it will clear all
data in the printer buffer and
prevent printing of that data.
Note: The default = Disable.
However, when the Coax/
Twinax Interface option is
installed, the default = Enable.
DOWN Key in Menu mode
ButtonDescription
selects the Menu mode.
MENU KeyTakes the printer Offline and
NoneNoneSelects the current
ENTER Key
Pressing the ↵ (ENTER) key in
Menu mode selects the
displayed option or value. An
asterisk then appears next to
the option or value indicating it
has been selected.
Note: If the ENTER key is
locked, “ENTER SWITCH
LOCKED” displays on the LCD
for one second. Press the
(DOWN) and ↵ (ENTER) keys
at the same time to unlock the
ENTER key.
25
Chapter 2Loading Media And Ribbon
Loading Media And Ribbon
IMPORTANT
CAUTION
CAUTION
Printronix recommends using the supplied starter roll of 100
labels to set up and verify printer operation. This will avoid
expending the more expensive smart labels for this task.
DO NOT TOUCH the printhead or the electronic components
under the printhead assembly.
Do not close the pivoting deck without label stock installed
between the printhead and the platen, because debris on the
platen may damage the printhead.
26
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