The CD-ROM is located in a plastic pocket in the back cover.
Do not discard this guide. If you move or pack the printer in the future,
you will need to follow the instructions in this guide.
For technical assistance, contact your
Distributor/VAR/Reseller for service.
For further assistance, contact the Printronix Customer Support Center.
The Customer Support Center offers technical support with:
•Installation
•Configuration and Setup
•Operation and Supplies Loading
•Specifications of Proper Print Media and Ribbons
•Answers to Post-Sales Service Support Questions
Printronix Customer Support Center contact information:
Americas(714) 368-2686
Europe, Middle East, and Africa(31) 24 6489 410
Asia Pacific(65) 6548 4114
Web site: http://www.printronix.com/public/servicessupport/default.aspx
Genuine Printronix Supplies:
Americas(800) 733-1900
Europe, Middle East, and Africa(33) 1 46 25 1900
Asia Pacific(65) 6548 4116 or (65) 6548 4182
Web site: http://www.printronix.com/public/supplies/default.aspx
Or visit the Printronix web site at www.printronix.com
SL5000r and T5000
RFID Smart Label and Thermal Printers
r
Quick Setup Guide
Software License Agreement
CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER.
USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU
DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL
ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND
YOUR MONEY WILL BE REFUNDED.
Definitions.
“Software” shall mean the digitally encoded, machine-readable data and program. The term “Software
Product” includes the Software resident in the printer and its documentation. The Software Product is licensed
(not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade
secret, patent and other proprietary rights in the Software Product.
License.
1.Authorized Use. You agree to accept a non-exclusive license to use the Software resident in the printer
solely for your own customary business or personal purposes.
2. Restrictions.
a.To protect the proprietary rights of Printronix, Inc., you agree to maintain the Software Product and
other proprietary information concerning the typefaces in strict confidence.
b.You agree not to duplicate or copy the Software Product.
c.You shall not sublicense, sell, lease, or otherwise transfer all or any portion of the Software Product
separate from the printer, without the prior written consent of Printronix, Inc.
d.You may not modify or prepare derivative works of the Software Product.
e.You may not transmit the Software Product over a network, by telephone, or electronically using any
means; or reverse engineer, decompile or disassemble the Software.
f.You agree to keep confidential and use your best efforts to prevent and protect the contents of the
Software Product from unauthorized disclosure or use.
3. Transfer. You may transfer the Software Product with the printer, but only if the recipient agrees to accept
the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the
Software Product and printer.
Limited Software Product Warranty
Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with
specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all
bugs, errors and omissions.
Remedy
Your exclusive remedy and the sole liability of Printronix, Inc. in connection with the Software is replacement
of defective software with a copy of the same version and revision level.
Disclaimer of Warranties and Limitation of Remedies
1.THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE
EXCLUDED.
Printronix, Inc. does not warrant that the functions contained in the Software will meet your requirements
or that the operation of the Software will be uninterrupted or error free.
Printronix, Inc. reserves the right to make changes and/or improvements in the Software without notice at
any time.
2.IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS
INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF
PRINTRONIX, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY
DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
3.Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product
or any other performance under this Agreement.
4.Our entire liability and your exclusive remedies for our liability of any kind (including liability for
negligence except liability for personal injury caused solely by our negligence) for the Software Product
covered by this Agreement and all other performance or nonperformance by us under or related to this
Agreement are limited to the remedies specified by this Agreement.
5.California law governs this Agreement.
Termination of License Agreement
This License shall continue until terminated. This license may be terminated by agreement between you and
Printronix, Inc. or by Printronix, Inc. if you fail to comply with the terms of this License and such failure is not
corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you
obtained them, the printer and all copies of the Software and documentation.
U.S. Government Restricted Rights
Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in
Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or subparagraph
(c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to
restricted rights software as set forth in FAR 52.227-19 (c) (2).
Acknowledgement of Terms and Conditions
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO
BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY
STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS
AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED
REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE
TERMS AND CONDITIONS OF THIS AGREEMENT.
Communication Notices
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.
Printronix is not responsible for any radio or television interference caused by using other than recommended
cables and connectors or by any unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Any change or modification to this product voids the user’s authority to operate it per FCC Part 15 Subpart A
Section 15.21 regulations.
CAUTION: This product should be positioned so that personnel in the area for prolonged periods may safely
remain at least 23 cm (9 in) from the readers antenna surface in an uncontrolled environment. See FCC OET
Bulletin 56 “Hazards of radio frequency and electromagnetic fields.”
This product contains an intentional radiator with the following parameters:
Operating Frequency: 902 to 928 MHz
Typical RF Power: 25 to 100 milliwatts (SL5x04 MP) or 25 to 205 milliwatts (SL5x04 C1)
Maximum RF Power: 1 Watt under abnormal conditions
Printronix SL5000
r
and T5000
r
Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE
Canada
This Class B digital apparatus complies with Canadian ICES-003 and RSS 210.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
CE Notice (European Union)
Marking by the CE symbol indicates compliance of this Printronix system to the EMC Directive and the Low
Voltage Directive of the European Union. Such marking is indicative that this Printronix system meets the
following technical standards:
•EN 300 220-1 (2000), Electromagnetic Compatibility and Radio Spectrum Matters; Short Range Devices;
Radio equipment to be used in the 25 MHz to 1000 MHz frequency range with power levels ranging up to
500 mW.
•EN 55022 — “Limits and Methods of Measurement of Radio Interference Characteristics of Information
Technology Equipment.”
•EN 50082-1: 1992 — “Electromagnetic compatibility—Generic immunity standard Part 1: Residential,
commercial, and light industry.”
•EN 60950 — “Safety of Information Technology Equipment.”
This printer is a Class B product for use in a typical Class B domestic environment.
Model Numbers:T5204r, T5304r, SL5204r, SL5304r, 5504-R40 with optional suffixes
Configuration:serial, parallel, coax, twinax, external LAN, Ethernet, Wireless Ethernet, RFID
conforms to the following standards:
Safety:EN 60950-1: 2001, First Edition
EMC:ETSI EN 301 489-1
and complies with:
The Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC.
14600 Myford Rd.
Irvine, CA 92623 U.S.A.
ETSI EN 301 489-3
ETSI EN300 220 V1.3.1 Sec. 8.1, 8.2, 8.6, 8.7, 8.9
EN 55022: 1998 +A1 Class B
EN 55024: 1998
EN 61000-4-2
EN 61000-4-3
EN 61000-4-4
EN 61000-4-5
EN 61000-4-6
EN 61000-4-8
EN 61000-4-11
EN 61000-3-2: 2000
EN 61000-3-3: 1995 +A1
Taiwan
Lithium Battery Warning
The controller board contains a lithium battery sealed inside the real-time clock chip. Do not disassemble the
chip to replace the battery. Do not dispose of the chip by incineration. Failure to comply may cause the battery
to explode. Contact your local waste agency for the correct disposal procedure.
Printronix makes no representations or warranties of any kind regarding this material, including, but not limited
to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held
responsible for errors contained herein or any omissions from this material or for any damages, whether
direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use
of this material. The information in this manual is subject to change without notice.
This document contains proprietary information protected by copyright. No part of this document may be
reproduced, copied, translated or incorporated in any other material in any form or by any means, whether
manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix.
General Cleaning ......................................................... 52
Cleaning The Printhead, Platen Roller,
And Media Sensors ...................................................... 52
Repacking The Printer ........................................................ 56
For More Information .......................................................... 58
9
Table of Contents
10
Unpacking And Installing The Printer
CAUTION
CAUTION
NOTE: This
Quick Setup Guide
T5000r printers.
The SL5000r is a smart label printer: it is equipped with an
RFID encoder and has the “RFID Smart” logo near the
control panel.
The 4 and 6 inch T5000r printers do not come equipped
with RFID encoders, but are field upgradable to SL5000r
printers.
The 8 inch T5000r printer is currently not RFID compatible.
covers both the SL5000r and
Unpacking The Printer
The printer is shipped in a carton and protective bag. Keep all
packing material in case shipping is required.
Avoid touching the electrical connectors to prevent
electrostatic discharge damage while setting up the printer.
The discharge of accumulated electrostatic energy can
damage or destroy the printhead or electronic components
used in this device.
Do not place the printer on its backside during unpacking or
handling, because damage to the printer interface connector
may occur.
11
Unpacking And Installing The Printer
Removing The Internal Packing Material
Remove the tape strips and foam pads from the printer as indicated
below. (The top lid of the shipping carton also displays these
instructions.)
NOTE: Save the foam pads for repacking the printer.
a
Tape Strip (2)
b
Foam Pad
12
Foam Pad (2)
Foam Pad
c
Open
Installation
Installation
AC Power
Receptacle
Power Switch
1. Place the printer on a flat level surface that allows easy access
to all sides of the printer.
CAUTION
WARNING
CAUTION
Never operate the printer on its side or upside down.
2. Make sure the printer power switch is in the Off (O) position.
Failure to properly ground the printer may result in electric
shock to the operator.
In compliance with international safety standards, this printer
has been equipped with a three-pronged power cord. Do not
use adapter plugs or remove the grounding prong from the
cable plug. If an extension cord is required, ensure that a
three-wire cable with a properly grounded plug is used.
3. Attach the AC power cord to the AC power receptacle in the
back of the printer.
Verify the required voltage on the printer’s model number label
on the back of the printer.
4. Attach the AC power cord to a grounded (three prong) electrical
outlet of the proper voltage.
13
Controls And Indicators
Controls And Indicators
Power Switch
The power switch is located on the bottom back panel of the printer.
To apply power, place the switch in the | (On) position. When you
first power on the printer, a series of initialization messages
appears on the Liquid Crystal Display (LCD) on the control panel.
To remove power, place the power switch in the O (Off) position.
Control Panel
The control panel is located on the front of the printer and includes
an LCD, indicators, and control keys (buttons). These are described
in the following tables.
14
Online Status
Indicator
Liquid Crystal
Display (LCD)
Job In Process
Indicator
Status And Display Indicators
Function in
Menu Mode
Control Panel
Function in
Offline Mode
Function in
Online Mode
Off.
Off when the printer is
Stays lit when the
offline.
printer is online, ready
to print, and accept
printer is online,
offline, or when
Flashes during a fault
condition.
Displays “OFFLINE”
and a main menu,
submenu, or option.
During a fault condition,
displays the specific
fault message and the
corrective action.
None
Flashes during a fault
condition.
Displays “OFFLINE.”
data from the host.
Flashes during a fault
condition.
Displays “ONLINE,” the
interface type, and
there is a fault
condition.
A backlighted
liquid crystal
During a fault condition,
displays the specific
fault message and the
corrective action.
Flashes when receiving
data.
Stays lit when data has
been processed and is
waiting to be printed.
Off when no data is
being received or when
no data remains in the
buffer.
emulation in use.
During a fault condition,
displays the specific
fault message and the
corrective action.
Flashes when receiving
data.
Stays lit when data has
been processed and is
waiting to be printed.
Off when no data is
being received or when
no data remains in the
buffer.
display with two
rows of 16
characters each.
Indicates when the
printer is receiving
or processing
data.
Indicator Description
Online StatusIndicates when the
Liquid Crystal
Display (LCD)
Job In
Process
15
Controls And Indicators
Control Panel Keys
Function in
Menu Mode
Function in
Offline Mode
Sets printer to Online mode.Sets printer to Offline mode.
Scrolls left through main
menus.
number of the last loaded
Decrements option values
within submenus.
configuration and allows
you to load the factory and/
or pre-stored printer
configurations.
Scrolls the current menu
selection one level up.
Advances the media one
label length.
Scrolls right through main
menus.
Increments option values
Print patterns.
within submenus.
16
Function in
Online Mode
Sets printer to
Offline mode.
PAUSE Key
Toggles the printer
between Online and
Offline modes.
JOB SELECT KeyNoneDisplays the name and
ButtonDescription
DECREMENT Key in
Menu mode
–
Advances the
media one label
length.
FEED Key
UP Key in Menu mode
NoneScrolls through the Test
(ENTER) key with a
↵ again
INCREMENT Key in
Diagnostic Test
displayed initiates the
test. Pressing
Menu mode
terminates the test.
↵
TEST PRINT Key
Pressing the
+
Function in
Menu Mode
Function in
Offline Mode
Function in
Online Mode
Control Panel Keys (cont.)
Scrolls the current
menu selection one
level down.
in the printer
data buffer
when enabled.
Scrolls between main
Selects the
menu selections.
Menu mode.
menu value and
displays an asterisk
Control Panel
(*) next to the value.
NoneClears all data
CANCEL Key
When the CANCEL key is
enabled, pressing it will clear all
data in the printer buffer and
prevent printing of that data.
Note: The default = Disable.
However, when the Coax/
Twinax Interface option is
installed, the default = Enable.
DOWN Key in Menu mode
ButtonDescription
selects the Menu mode.
MENU KeyTakes the printer Offline and
NoneNoneSelects the current
↵ (ENTER) key in
ENTER Key
Pressing the
Menu mode selects the
↵ (ENTER) keys
(DOWN) and
at the same time to unlock the
displayed option or value. An
asterisk then appears next to
the option or value indicating it
has been selected.
Note: If the ENTER key is
locked, “ENTER SWITCH
LOCKED” displays on the LCD
ENTER key.
for one second. Press the ↓
17
Loading Media And Ribbon
Loading Media And Ribbon
IMPORTANT
CAUTION
CAUTION
Printronix recommends using the supplied starter roll of 100
labels to set up and verify printer operation. If you have an
SL5000r, this will avoid expending the more expensive smart
labels for this task.
DO NOT TOUCH the printhead or the electronic components
under the printhead assembly.
Do not close the pivoting deck without label stock installed
between the printhead and the platen, because debris on the
platen may damage the printhead.
18
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