Prince Castle UHC6PT-22MCD Installation Manual

Operation

Product Identification

ON/OFF

Switch

Item Timer

Button

Item

Display

Slot

Row Mode

Button

Master

Control

Left

Button

Master

Display

Master

Keypad

Master

Timer

Button

Master

Temperature

Button

Right

Button

OK Select

Button

Back

Button

Program

Button

LIMITED WARRANTY

This product is warranted to be free from defects in material and/
or workmanship for a period of three (3) years from date of
original installation, not to exceed 42 months from date of
shipment from our factory. Any part or component which proves
to be faulty in material and/or workmanship within the warranty
period will be replaced or repaired (at the option of Prince
Castle) without cost to the customer for parts or labor, except as
provided below:

• Use of any non-genuine Prince Castle parts voids this
warranty. All work must be performed by an authorized Prince
Castle Service Agent, except as provided herein.

• All labor shall be performed during regular work hours.
Overtime premium will not be covered.

• Travel charges are limited to 100 miles (200 kilometers) round
trip, 2 hours travel time, one trip per repair.

• Damage caused by carelessness, neglect, and/or abuse (e.g.,
using wrong current, dropping, tampering with or altering
electrical components, or improper cleaning) is not covered.

• Equipment damaged in shipment, by fire, flood or an act of
God is not covered.

• Damage to coated surfaces is not covered by this limited
warranty.

• Labor for repair or replacement of the following parts is not
covered by this Limited Warranty: Display Bar (IUC) part
number 547-058S, Heater Board part number 547-221S.
Prince Castle will provide replacement parts to customer so
customer can replace parts if they are defective. Replacement
instructions are set out in the product’s Operations Manual.

PRINCE CASTLE SHALL NOT BE LIABLE FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES, LOSSES, OR EXPENSES. THIS IS

PRINCE CASTLE’S ONLY WARRANTY. PRINCE CASTLE MAKES NO

OTHER WARRANTY, EXPRESS OR IMPLIED. ALL IMPLIED

WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR ANY

PARTICULAR PURPOSE ARE HEREBY DISCLAIMED AND

EXCLUDED

TABLE OF CONTENTS

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operation – Item Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Operation – Mode Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Management Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Daily Planned Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Weekly Heater Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

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355 East Kehoe Blvd. • Carol Stream, IL 60188 USA

Telephone: [phone] • Toll Free: 1-800-PCASTLE

Fax: [phone] • www.princecastle.com

Universal Holding Cabinet

Manual

UHC6PT-22MCD

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Safety Information

Indicates information important to the proper operation of
the unit. Failure to observe may result in damage to the
equipment and/or severe bodily injury or death.

Indicates information important to the operation of the unit.
Failure to observe may result in damage to the equipment.

WARNING

CAUTION

Important

Prince Castle reserves the right to change specifications
and product design without notice. Such revisions do not
entitle the buyer to corresponding changes, improvements,
additions or replacements for previously purchased
equipment.

Electrical Specifications

208-240V 50/60 Hz 2250-3450W

Installation

Unpack and inspect. Remove the unit from the

carton and inspect for signs of damage. If there is
damage to the unit:

• Notify the carrier within 24 hours of delivery.

• Save carton and packaging materials for inspection
purposes.

• Contact your local dealer, or if purchased directly,
the Prince Castle Sales Department at
1-800-722-7853 or 630-462-8800 to arrange for a
replacement unit.

Note: If UHC is not place on High Density Brackets,
the hole pattern below is required to secure the UHC
to the mounting surface.

1

Place Universal Holding Cabinet (UHC) on flat
surface. Remove blue and/or white protective

covering.

NOTE: When installing this unit, the ambient
temperature at the mounting site should not exceed
100°F (38°C).

2

Plug unit in. Plug

unit into a grounded
receptacle with a
matching plug
configuration.

All electrical connections must be in accordance
with local electrical codes and any other
applicable codes.

If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent, or similarly
qualified persons in order to avoid a hazard.

To prevent an electric shock hazard this device
must be bonded to equipment in close proximity
with an equipotential bonding conductor. This
device is equipped with a grounding lug for this
purpose and is marked with the following symbol.

WARNING

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Operation – Item Timers

This appliance is not intended for use by persons
(including children) with reduced physical, sensory, or
mental capabilities, or lack of experience and knowledge
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.

WARNING

Turn unit ON. Turn

the ON/OFF switch
located on the upper
left of the UHC to the
ON position.

1

Set each active
row to the correct
mode. For each row

of slots that will be
used, press its Row
Mode button until
the correct mode
appears in that
row’s Item Displays
(for example,
BRKFST). Then
press the OK Select
button.

NOTE: If the entire
UHC will be used in
one mode and you
have a password,
you may set the
entire UHC at once.
Press the Master Program button, enter your
password and press the OK Select button. Then press
the button to the left of the word “MODES”, then the lit
Item Timer to the left of the desired mode, and then
the OK Select button. CHG COMPLETE will appear in
the Master Display. Press the Back button three times
to return to normal operation. See “Changing Between
Menu Modes”.

brkfst

OK

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brkfst

2

Set each inactive
row to OFF. For each

row of slots that will
not be used, press its
Row Mode button
until OFF appears in
that row’s Item
Displays. Then press
the OK Select button.
This will keep unused
rows of slots from
heating up and save
energy.

off

OK

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brkfst

3

Allow the rows to
heat up. Each row’s

Item Displays will
read LOW TEMP until
that row is ready for
use. Depending on
settings, warm-up can
take up to 35 minutes.

4

Load a UHC slot
with prepared food.

Place a tray of
cooked product into a
slot with that food’s
name in its Item
Display. Make sure
the slot line on the
tray handle lines up
with the edge of the
slot.

Discard cracked or damaged trays.

can bacn

CAUTION

5

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UHC6PT-22MCD

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Operation – Item Timers (continued)

Press the slot’s Item
Timer button.

Pressing the slot’s
Item Timer button
once will illuminate
the pressed button
and start the product’s holding timer. The associated
display will also get brighter. After a short delay the
hold time will disappear and the timer will begin to
count down. If the button is pressed again while the
time is still displayed the hold time is reduced in 5
minute increments for every button press.

NOTE: Pressing the slot’s Item Timer button again
after pausing will cancel timing.

A. To view the time

left for a tray,
press the Master
Timer button.

B. To remove

portions from the
tray, slide the tray
only as far as
needed, then
quickly return the
tray to the slot
line.

C. When the

brightness of the
button illumination,
Item Timer button
begins to pulse and
the Item Display
flashes COOK
NOW, indicating it
is time to cook
more food.

D. When the final

alarm sounds and
the Item Display
flashes
XXXXXXXX, the
hold time has
expired and the
remaining product
should be
discarded. Press
the Item Timer
button to turn off
the alarm.

1 15

OK

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15 15

xxxxxxxx

6

Load and time all of the active slots. Continue

loading and timing the requested product (see steps 5
and 6).

NOTE: When more than one slot holds trays of the
same item, the Item Timer button for each of these
pans will be illuminated and the display associated
with the pan that contains the product that should be
used first will be bright. The displays for the other pans
with this same product will be dim.

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Operation – Mode Select

CHANGING BETWEEN MENU MODES

You can choose between the following modes: Breakfast,
Change Over, Regular Menu, Custom 1, Custom 2, Clean and
OFF. The operating mode can be changed two different ways,
on a row-by-row basis or all rows at one time.

One row at a time:

For each row of
slots that will be
changed, press its
Row Mode button
until the correct
mode appears in
that row’s Item
Displays (for
example, BRKFST).
Then press the OK
Select button on the
Master Control
Panel.

OK

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1

Entire UHC at
once (requires
password): Change

the entire unit by
pressing the Master
Program button,
entering your
password and
pressing the OK
Select button.

Then press the lit
Item Timer to the left
of “MODES”, then the
lit Item Timer to the
left of the desired
mode, and then the
OK Select button.
CHG COMPLETE
will appear in the
Master Display.
Press the Back
button three times to
return to normal
operation.

modes

menus

pr

OK

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CHG COMPLETE

2

UHC6PT-22MCD

brkfst

program

program

program

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OK

OK

OK

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Management Programming

Press the Master Program button. The Master

Display will request your password.

1

Enter your password. Type your password in on the

keypad and press the OK Select button.
Programmable categories will appear in the rows of
Item Displays, reading from the left.

2

Choose a
programmable
category. Press the

lit Item Timer button
to the left of the
category you wish to
program. Follow the
instructions on the
Master Display to
navigate and
program the UHC.

Confirm selections by
pressing the OK
Select button.

Press the Back
button to retreat one
level of programming
(press several times
to exit programming).

OK

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program

OK

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CHG COMPLETE

3

The first
programmable
category is MODES.

Sets the entire UHC
to one of the different
daypart modes,
Breakfast, Change
Over, Regular,
Custom 1, Custom 2,
or Cleaning. Each of
the dayparts modes is
displayed. Press the
button next to the
desired daypart mode
and then press the
OK Select button on
the Master Control
Panel. Press the Back
button on the Master
Control Panel twice to
exit programming.

4

The second
programmable
category is MENUS.

Sets which food
product is assigned to
each tray in each of
the daypart modes.
Press the button next
to the daypart mode
whose menu is to
change. The name of
the food product
currently assigned to
each tray position is
displayed. Pressing
the button next to the
desired tray position
cycles through the
available food
products that can be
assigned to the tray
position. When the
desired food product
is displayed, press
the OK Select button
on the Master Control
Panel. You can
change more than
one item before
confirming by
pressing OK Select.

NOTE: Be sure to
start with the left-most
Item Display in each
row, because
changing an item may
also make changes to
items to the right in
that row due to
temperature
restrictions.

brkfst

CHG OVER

REG MENU

CUSTOM 1

CUSTOM 2

Me
SE

bagel

fold egg

griddles

griddles

rnd egg

BR
SA

5

UHC6PT-22MCD

pr

modes

menus

Mo
SE

brkfst

CHG OVER

REG MENU

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CUSTOM 1

CUSTOM 2

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Management Programming (continued)

The third
programmable
category is ITEMS.

Press the button next
to the task to be
performed, add a food
product, change a
product’s parameters,
or delete a food
product from the UHC’s
product library. You can
set the item’s Name,
Top Temperature,
Bottom Temperature,
Hold Time and Cook­Now Time.

add item

CHG item

del item

it

SE

6

The fourth programmable category is LOCALE.

Choose the language for the displays and whether
temperatures are reported in Fahrenheit or Celcius.

Press the button next to LANGUAGE and a list of
available languages appears. Press the button next to
the desired language and then the OK Select button.
Press the Back button twice to exit language selection
or additional times to exit programming.

Press the button next to DEGREES to select between
Celcius and Fahrenheit. Press the button next to the
desired temperature units and then the OK Select
button. Press the Back button twice to exit language
selection or additional times to exit programming.

OK

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englishlanguage

fahrenhtdegrees

locale
g

7

The last
programmable
category is SOUND.

Choose how loud the
alarms are. There are
four sound levels plus
silent. Press the
button next to the
desired sound level
and the OK Select
button. Press the
Back button three
times to exit
programming.

curre

level 1

level 2

level 3

level 4

silent

so
SE

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Factory Presets

Item Display Temperature

Setpoint
(Top/Bottom)

Hold
Time
(Min.)

Cook
More
Time
(Min.)

Bagels BAGELS

Breakfast
Chicken

BFST CKN

Biscuits BISCUITS 175°F (79°C)/

175°F (79°C)

30

Burritos BURRITO 175°F (79°C)/

175°F (79°C)

20

Canadian
Bacon

CAN BACN 175°F (79°C)/

175°F (79°C)

30

Crispy
Chicken

CRISPY

Filet-O-Fish FILET 200°F (93°C)/

200°F (93°C)

30

Folded Eggs FOLD EGG 175°F (79°C)/

175°F (79°C)

20

Griddles GRIDDLES

Grilled
Chicken

GRIL CKN 185°F (85°C)/

185°F (85°C)

60

Ham HAM

Hotcakes HOTCAKES

McChicken
Patties

MCCHIKEN 200°F (93°C)/

200°F (93°C)

30

McRib MCRIB

English
Muffins

MUFFINS 175°F (79°C)/

175°F (79°C)

20

None NONE — — —

McNuggets NUGGETS

Round Egg RND EGG 175°F (79°C)/

175°F (79°C)

20

Sausage SAUSAGE 175°F (79°C)/

175°F (79°C)

60

Scrambled
Eggs

SCRAMBLE 175°F (79°C)/

175°F (79°C)

20

Selects SELECTS

Skillet
Burger

SKLT BUR

Spicy
Chicken

SPCY CKN

Breakfast
Steak

STEAK

Regular
Patties

10-1 185°F (85°C)/

185°F (85°C)

15

Third
Pounder

3-1 185°F (85°C)/

185°F (85°C)

15

Quarter
Pounder

4-1 185°F (85°C)/

185°F (85°C)

15

SETTING THE UHC TO

FACTORY DEFAULT SETTINGS

If necessary, the UHC can be set to its original factory settings.

Press the Master
Program button and
enter 3550 on the
Keypad. The

maintenance menu
will appear and the
Master Display will
read TEST MODE.

OK

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test mode

press

1

Press the Right
button repeatedly.

Press the Right
button on the Master
Display until CHG
SETTINGS appears
on the Master
Display.

OK

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chg settings

press

2

Press the OK Select
button.

OK

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chg settings

press

3

Press the Left
button repeatedly.

Press the Left button
on the Master Display
until USE SYS DEFS
appears on the
Master Display.

OK

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use sys defs

press

4

Press the OK Select
button. SAVING

DONE will appear in
the Master Display.

OK

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saving done

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Factory Presets (continued)

Turn the UHC OFF.

Using the ON/OFF
switch, turn the
UHC OFF and wait
10 seconds.

6

Turn the UHC ON.

Using the ON/OFF
switch, turn the UHC
ON. The UHC will
now be set to factory
default settings.

7

Daily Planned Maintenance

Place the unit in the
Cleaning mode. For

each row of slots,
press its Row Mode
button until CLEAN
appears in that row’s
Item Displays. Then
press the OK Select
button.

NOTE: The row
cannot be switched to
clean mode if any of
the timers in that row
are active.

Do not use McD Sink Sanitizer (HCS) to clean the
exterior of the UHC.

OK

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clean

CAUTION

1

Let the unit cool.

2

Use a cabinet brush to clean the slot surface.

Remove any remaining buildup on the surface.

DO NOT use any tool other than the cabinet cleaning
brush to clean the cabinet slots. Wire brushes,
abrasive pads, or metal scrapers will permanently
damage the surface of the cabinet slot.

DO NOT use any other cleaner than McD APC (All
Purpose Concentrate) (HCS). Using other compounds
may result in damage to control components.

Do not hose down or use a water jet on the unit. Keep
the unit away from running water.

CAUTION

CAUTION

CAUTION

3

Remove all loose particles. Push the debris out the

opposite end of the cabinet with the cabinet brush.

4

Clean each slot.

Use a damp, clean/
sanitized towel and
the cleaning brush.

OK

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5

Wipe the exterior.

Clean all exterior
surfaces with a
clean, sanitized
towel that has been
dampened with McD
APC (HCS).

6

Turn the unit OFF.

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Weekly Heater Check

Ensure the slots are clean. Remove all signs of

cooking oil and food particles.

1

Select low temperature for one slot. Choose a

mode in which the item in that slot has a temperature
setpoint of 175°F (79°C). Or program an item to
achieve a temperature setpoint of 175°F (79°C) (see
Management Programming). Wait until the Item
Display no longer reads LOW TEMP.

filetfiletfilet

2

Take a top heater
temperature
reading. Using a

stand-alone
temperature meter
(not supplied), take a
temperature reading
within 1 inch
(2.54 cm) of the
center of the top
heater plate for the
slot. Temperature
should be within 5°F
(3°C) of 175°F (79°C).

Hot surfaces. Use caution when taking temperature
readings within the shelf.

OK

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WARNING

3

Take a bottom
heater temperature
reading. Using the

stand-alone
temperature meter,
take a temperature
reading within 1 inch
(2.54 cm) of the
center of the bottom
heater plate for the
slot. Temperature
should be within 5°F
(3°C) of 175°F
(79°C).

OK

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4

Repeat test for each slot.

5

Select high temperature for one slot. Choose a

mode in which the item in that slot has a temperature
setpoint of 200°F (93°C). Or program an item to
achieve a temperature setpoint of 200°F (93°C) (see
Management Programming). Wait until the Item
Display no longer reads LOW TEMP.

fold eggfold eggfold egg

6

Take a top heater
temperature reading.
Using the stand-alone
temperature meter,
take a temperature
reading within 1 inch
(2.54 cm) of the
center of the top
heater plate for the
slot. Temperature
should be within 5°F
(3°C) of 200°F
(93°C).

OK

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7

Take a bottom
heater temperature
reading. Using the

stand-alone
temperature meter,
take a temperature
reading within 1 inch
(2.54 cm) of the
center of the bottom
heater plate for the
slot. Temperature
should be within 5°F
(3°C) of 200°F
(93°C).

OK

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8

Turn the unit OFF.

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Troubleshooting

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UHC6PT-22MCD

Wiring Diagram

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