Prince Castle 524-MCDCUS Operators Manual

Operation

Product Identification

TOP

COVER

POWER

SWITCH

CONTROL

PANEL

DOOR

HANDLE

Electrical Specifications

120 VAC, 60 Hz, 580W, 1-Phase
220 VAC, 50 Hz, 580W, 1-Phase
The 120 VAC version will have the UL mark on the label

and the 220 VAC version will have the CE mark.

355 East Kehoe Blvd. • Carol Stream, IL 60188 USA

Telephone: [phone] • Toll F ree: 1-800-PCASTLE

Fax: [phone] • www.princecastle.com

LIMITED WARRANTY

This product is warranted to be free from defects in material and/or
workmanship for a period of two (2) years from date of original
installation, not to exceed 30 months from date of shipment from
our factory. Any part or component which proves to be faulty in
material and/or workmanship within the warranty period will be
replaced or repaired (at the option of Prince Castle, Inc.) without
cost to the customer for parts or labor.

This warranty is subject to the following exceptions/conditions:

• Use of any non-genuine Prince Castle parts voids this
warranty and all work must be performed by an authorized
Prince Castle Service Agent.

• All labor shall be performed during regular work hours.
Overtime premium will not be covered.

• Travel charges are limited to 100 miles/200 km round trip, 2
hours travel time, one trip per repair.

• Damage caused by carelessness, neglect, and/or abuse (e.g.,
using wrong current, dropping, tampering with or altering
electrical components, or improper cleaning) is not covered.

• Equipment damaged in shipment, by fire, flood or an act of
God is not covered.

• Damage to non-stick coated surfaces is not covered by this
warranty.

TABLE OF CONTENTS

Product Ide n ti fic a ti o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Model Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Exploded Views and Parts Lists . . . . . . . . . . . . . . . . . . . . . . 5

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Pie Merchandiser

Manual

524-Series

524-500revD-EN Printed in USA 12/09 © 2009

Pie Merchandiser

Safety Information

Knowledge of proper installation, operation and maintenance
procedures is essential to ensure safe operation of any
equipment.

• Always have dry hands prior to turning the ON/OFF switch
ON or OFF.

• Turn OFF the ON/OFF switch any time the cabinet is not in
use.

• If an electrical shock is felt when touching the cabinet,
disconnect the power immediately and call Prince Castle
Technical Service Department for assistance and service.

• If you find the power cord is frayed or the plug damaged,
DO NOT PLUG IT INTO THE ELECTRICAL
RECEPTACLE. IF IT IS ALREADY PLUGGED IN, SHUT
OFF THE MAIN CIRCUIT BREAKER, LOCATED IN THE
BREAKER BOX AT THE REAR OF THE STORE. TH EN
DISCONNECT THE PLUG.

• DISCONNECT THE POWER CORD BEFORE
A TTEMPTING ANY REP AIRS TO THE CABINET AND/OR
CLEANING THE UNIT.

• DO NOT SUBMERGE THE CABINET. ELE CTR I C A L
COMPONENTS AND WIRING PRESENT A HIGH
SHOCK HAZARD WHEN WET.

Introduction

The 524-MCDC/-MCDCCE Pie Merchandiser is designed to
hold pies at proper serving temperatures. The cabinet has a
programmable temperature controller with a low temperature
alarm. The controller is factory pre-set for baked pies with a
holding temperature of 165°F (74°C). The controller’s
temperature setting needs to be adjusted for fried pies which
require a holding temperature of 155°F (69°C).

The heater can be accessed for service by removing the top
cover. There is also a bottom panel to access the wiring and the
switch.

The cabinet is designed to hold 42 baked pies or 36 fried pies.
Each cabinet includes a removable pie caddy.

Model Number

Model Description Model Description

524-MCDCCE 220-240 VA C, Schuko plug 524-MCDCP 220-240 VA C, 16A pin & sleeve plug
524-MCDCGB 220-240 VAC, BS1363 plug 524-MCDC 120 VA C, NEMA 5-15 plug
524-MCDCF 220-240 VAC, no plug

Installation

Remove the cabinet from shipping carton making sure
all packing materials are removed from the carton and
cabinet.

1

Check to ensure all components are included:
Cabinet, Pie Caddy, Equipment Manual.

2

Read this equipment manual completely before
operating the cabinet.

3

Locate the cabinet on clean, dry surface.

4

Level the cabinet by turning the adjustable feet on the
bottom of the unit. This prevents the cabinet from
tipping over and makes the boxed product easier to
remove.

5

Clean cabinet thoroughly before use. See PM Card.

6

Connect the cabinet power cord to a correctly-wired
and protected power source.

7

524-Series

Printed in USA 12/09 © 2009 2 524-500revD-EN

Pie Merchandiser

Operation

The power switch is located at the base of the cabinet,
below the door. T urn the power switch ON. Preheat
cabinet for 30 minutes. When the cabinet is turned on,
the air heater will operate until the cabinet reaches the
air temperature setpoint. The display will read the
actual cabinet temperature. The heat “ON” light will
illuminate when the cabinet air temperature is 1°F or
more below the air temperature setpoint. It will turn off
when the cabinet temperature reaches the air
temperature setpoint. The controller display will flash
alternately LO and the actual cabinet air temperature
until it reaches the low temperature alarm setpoint.

1

Controller

Heat “ON”

Indicator

After preheating, load boxed pies into cabinet.

2

Cabinet dispenses pies from the bottom, underneath
the door.

3

When cabinet is not in use, turn power off.

4

This cabinet must be cleaned WEEKLY. See PM Card.

5

NOTE: The pie caddy has a reserve storage of 12 pies.
This reserve is intended to provide additional pies while a
new batch of pies is being baked. Holes beneath the door
provide visual indication of low pie level in the cabinet.

Programming Instructions

To View or Change the Temperature setpoint:

Turn the power on. To view the temperature setpoint, press and hold the temperature set button. To change the
temperature setpoint, press and hold the temperature set button, press the up or down arrow button until the desired
air temperature is displayed. The display will advance in 1° increments.

To View or Change the Alarm setpoint:

Turn the power on. To view the alarm setpoint, press and hold the alarm-reset button. To change the alarm setpoint,
press and hold the alarm-reset button, and press the up or down arrow button until the desired alarm temperature is
displayed. The display will advance in 1° increments.

To View or Change Temperature Scale:

The cabinet is programmable for a temperature scale in degrees Fahrenheit and Centigrade (Celsius). Turn power
off. Hold down both up and down arrow buttons. Turn power back on while holding both arrows. Display will show
current scale (C or F). If desired, push the up or down arrow to change the scale. Turn power off to save change.

The controller has been factory pre-set for baked pies with a holding temperature of 165°F (74°C). The controller’s temperature
setting needs to be adjusted for fried pies which require a holding temperature of 155°F (69°C). To ensure food safety, a low
temperature alarm will sound when the cabinet temperature falls below 140°F (60°C). NOTE: To clear the LOW TEMPERATURE

ALARM, press the button with the picture of a thermometer.

524-Series

524-500revD-EN 3 Printed in USA 12/09 © 2009