Prince Castle 411-SD Parts List

SOLID STATE DIGITAL ENERGY SAVING TOASTER

PRINCE CASTLE MODEL NO. 411-SD SERIES

This equipment chapter is to be placed in the toasters section of your Equipment Manual.

MANUFACTURED FOR

MCDONALD’S®

PRINCE CASTLE INC.

355 KEHOE BLVD.

CAROL STREAM, IL. 60188 USA

PHONE 1-630-462-8800

TOLL FREE NUMBER

1-800-323-2930

FAX:1-630-462-1460

WARRANTY .............................................................................................................................................................................................. Page 1

SIDE VIEW ................................................................................................................................................................................................ Page 2

FRONT VIEW............................................................................................................................................................................................ Page 3

REAR VIEW .............................................................................................................................................................................................. Page 3

INTERNAL VIEW ..................................................................................................................................................................................... Page 4

EQUIPMENT SET-UP.............................................................................................................................................................................. Page 5

PROGRAMMING ...................................................................................................................................................................................... Page 6

CLEANING ................................................................................................................................................................................................ Page 8

TROUBLESHOOTING ............................................................................................................................................................................. Page 8

DI AGNOSTIC TROUBLESHOOTING ....................................................................................................................................................... Page 9-11

TRANSLATIONS (FRENCH, GERMAN, SPANISH, ITALIAN) ......................................................................................................... Page 12-39

WIRING DIAGRAM .................................................................................................................................................................................. Page 40

LIMITED WARRANTY

This product is warranted to be free from defects in material and/or workmanship for a period of (2) years from date of original installation not to exceed 30 months from date of shipment from our factory. Printed circuit boards and platen are warranted for a period of (3) years from date of original installation not to exceed 42 months from date of shipment from our factory. Any part or component which proves to be faulty in material and/or workmanship within the warranty period will be replaced or repaired without cost to the customer for parts or labor. (At the option of Prince Castle, Inc.)

This warranty is subject to the following exceptions/conditions:

 Any use of Non-genuine Prince Castle spare parts voids this warranty, and all work must be per-

formed by an authorized Prince Castle Service Agent.

 All labor should be performed during regular working hours. Overtime premium will not be covered.

 Travel charges are limited to 100 miles (200 km) round trip, 2 hours travel time, one trip per repair.

 Damage caused by carelessness, neglect, and/or abuse (e.g., using wrong current, dropping, tam-

pering with or altering electrical components, or improper cleaning) is not covered.

 Equipment damaged in shipment, by fire, flood or an act of God.

This manual is for the exclusive use of licensees and employees of McDonald’s Systems, Inc.

Part No. 411-543 Rev. C

SIDE VIEW

23456

PARTS LIST

ITEM PART NUMBER DESCRIPTION

1 411-149S Handle and Lever Assy. 2 411-441 Right Hand Upper Bun Fence

411-440 Left Hand Upper Bun Fence 3 411-461S Upper Rear Lever Assy. 4 411-378 Upper Rear Bun Fence 5 411-31 Upper Cover 6 411-283 Upper Chassis 7 411-381 Lower Rear Bun Fence 8 411-741 Lower Chassis 9 411-459S Lower Rear Lever Assy.

10 411-137 Right Hand Stop Block

411-138 Left Hand Stop Block

11 411-2S Base 12 411-444 Side Panel, Right Hand

411-445 Side Panel, Left Hand

13 411-379 Right Hand Lower Bun Fence

411-380 Left Hand Lower Bun Fence

Not Shown 411-114 Safety Latch Not Shown 411-744 Bun Board

FRONT VIEW

PARTS LIST

REAR VIEW

ITEM PART NUMBER DESCRIPTION

1 411-483S Upper Platen 230V

411-6S Upper Platen 120V

2 411-60 Front Upper

Platen Stud

3 411-60 Front Lower

Platen Stud

4 411-486S Lower Platen 230V

411-8S Lower Platen 120V

5 89-959S Foot (Pkg. of 4)

PARTS LIST

ITEM PART NUMBER DESCRIPTION

1 411-712 Upper Faceplate 2 411-57 Platen Spacer 3 411-147 Rear Upper

Platen Stud

4 411-61 Rear Lower

Platen Stud 5 411-705 Lower Faceplate 6 411-707 Overlay

INTERNAL VIEW UPPER CONTROL BOX

PARTS LIST

ITEM PART NUMBER DESCRIPTION

1 213-257S Bun Done Light 2 411-700S Upper Probe 3 411-740 Interconnect Cable 4 411-14S Interconnect Board 5 213-229S Speaker

INTERNAL VIEW LOWER CONTROL BOX

PARTS LIST

ITEM PART NUMBER DESCRIPTION

1 65-058S Relay, Lower & Upper 2 411-700S Probe 3 72-301S Power Cord 220-230V

72-274 Power Cord 120V 4 78-166S Rocker Switch 5 411-427-05S Control PCB 220-230V

411-601S Control PCB 120V

United States of America

Printed in the

SYMBOLS & TERMS

C - - A Toaster is set on Celsius.

F - - A Toaster is set on Fahrenheit.

A L - Alarm Level setting 1-4.

operating temperature.

2. The toaster is factory-set to display temperatures reading in Celsius. When the toaster is turned on, the digital display on the control box will read C--A for Celsius, and the “A” will begin to count down 9 seconds. During this countdown, you can change the temperature display from Celsius to Fahrenheit

Sound Button: Used with timer button and temperature button to set alarm level.

Timer Button: Used to view time in run mode. Used to set time in program mode.

Temperature Button: Used to view set point temperature in run mode, and used to set the set point temperature in program mode.

Up Arrow: Used to set time, sound and temperature in program mode.

Down Arrow: Used to set time, sound, and temperature in program mode.

ENERGY SAVING MODE

To conserve energy during non-toasting periods, pull the toaster handle down, so that the timing cycle activates. When the audio alarm goes off, indicating that the toasting time is complete, DO NOT pull the handle up. Allow the audio alarm to sound until the alarm shuts off, the display will alternately flash “Stand” and “By”, indicating the toaster is in the energy savings mode. The toaster platens will continue to maintain the programmed operating temperature, raising the toaster handle will put the toaster back into the operation mode.

figure 1

F - -

readings. To change temperature display, press and hold the temperature button for six seconds. See figure 1.

3. During the pre-heat cycle, the display will read -

L O -. When the platen temperature reaches

figure 2

- L O -

1 4 9

FACTORY PRE-SET

Prince Castle’s Solid State Digital Display toasters are pre-set at the factory.

If your toaster model is set for a 35 second toast time, then the temperature is pre-set and calibrated to 215°C.

If your toaster model is set for a 55 second toast time, then the temperature is pre-set and calibrated to 204°C.

SET-UP

1. Refer to the nameplate on the control box for the proper operating voltage. Connect the toaster to a grounded receptacle that matches the nameplate voltage information. Press the power switch to the on position, allow the unit 30 minutes to reach

149°C (300° F), the display will begin to show

the actual platen temperatures throughout the toasting cycles. See figure 2

Sound Level Adjustment

The audio alarm has four sound levels.

1. Press and hold the time button and temperature buttons simultaneously. The display will show the current sound level. The toasters are factory set at level 4, and the display will read, A L 4 for Alarm

figure 3

A L 4

Level 4. See figure 3.

2. While holding the time and temperature buttons, press the up or down arrow buttons to adjust the sound level. A continuous tone will sound. Release all buttons when the desired sound

figure 4

figure 6

SET TIME

2 0

A L 2

level is reached. The display will show the current sound level. See figure 4.

VIEW SET POINT TEMPERATURE

1. Press and release the temperature button. (Do not hold for more than 6 seconds.) A beep will sound, the temperature indicator will turn on, and the display will show the set point temperature for three seconds. The display will then change to show the actual temperature. See figure 5.

figure 5

SET POINT TEMPERATURE

2 1 5

change to show actual platen temperature. See figure 6.

PROGRAMMING

The programming modes are used for setting individual set point temperature, and setting toast times.

Programming the Set Point Temperature

1. Press and hold the temperature button for six seconds. A beep will sound, the temperature indicator light will blink, and the display will show

215

figure 7

the current set point temperature. See figure 7.

2. To change the set point temperature, use the up or down arrow. Once the desired temperature is

figure 8

ACTUAL TEMPERATURE

ADJUST SET POINT TEMPERATURE

2 0 4

2 1 6

VIEW TIMER SETTING

1. Press and release the time button. (Do not press the time button for more than 6 seconds.) The set time will be displayed for three seconds. If the timer is activated and is in a countdown sequence, the time remaining will be displayed, and will continue to countdown to zero. After three seconds, the display will

STORE SET POINT TEMPERATURE

2 0 4

displayed, press the temperature button to store the new setting. See figure 8.

3. To cancel the set point programming mode at any

time, press and release the time button. The

figure 9

time is reached, press and release the time button to store the new time. See figure 11.

3. To cancel the time set function at any time, press and release the temperature button. The time indicator light will turn off, and the display will change to

figure 12

2 1 5

display will change to show the actual platen temperature. See figure 9.

Programming Toast Times

1. Press and hold the time button for 6 seconds. A beep will sound, and the time indicator light will

figure 10

5 5

blink. Release the time button to show the current toast time. See figure 10.

2. Use the up and down arrow buttons to set your desired toast time. The range is from 20 seconds to 1 minute, 30 seconds. When desired

figure 11

SETTING THE NEW TIME

2 1 5

show the actual platen temperature. See figure 12.

SETTING STOP BLOCKS

Stop blocks allow for proper crush when toasting buns. The toaster leaves the factory with the stop blocks set on R/Q.

Dual stop blocks allow you to switch back and forth from Reg/Qtr. bun and Big Mac Bun toasting, or Rib bun or Rye bun toasting.

1. Ensure the stop blocks are on the correct setting. There are (6) combination Stop Block Settings:

1. R/Q / MAC 4. RIB / RYE

2. R/Q+ / MAC + 5. RIB+ / RYE +

3. R/Q- / MAC - 6. RIB- / RYE -

THE (+) SETTING IS FOR BUNS THAT ARE CUT TOO THICK. THE (-) SETTING IS FOR BUNS CUT TOO THIN. FOR NORMAL SIZE BUNS DO NOT USE (+) or (-) SETTINGS.

[R/Q = REG/QTR]

2. Rotate stop blocks by hand to the desired combination bun setting listed above.

3. View the stop block setting selected through the index window bracket, which is located over the

3 5

STORING THE NEW TIME

figure 13

SIDE PANEL

STOP BLOCK

BUN SETTING

(REGULAR BUNS)

3 5

INDEX WINDOW BRACKET

left stop block. See figure 13.

4. To switch between the two types of buns per your stop block setting, locate the selector lever on the front of the toaster frame. Move the lever left or right to switch back and forth between the combination setting. See figure 14.

figure 14

figure 15

FRONT OF

FRAME

SELECTOR

LEVER

BUN BOARD ADJUSTMENTS

1. Push or pull the bun board handle to desired notched setting as indicated by graphics stamped on top of bun board. See figure 15.

2. Bun board graphics are: FRONT = REG, RYE, QTR HEELS REAR = BIG MAC, (CROWNS) AND RIB HEELS

CLEANING

1. Press the power switch to the off position.

2. Unplug toaster.

3. Allow toaster and platens to cool down.

4. Wipe entire platen with clean, damp grill cloth. Full toaster cleaning must be done in the morning when toaster is cold. See your Planned Maintenance Card for proper cleaning procedures.

IMPORTANT: Do not drape cord over hot toaster bun board or platen. This will cause cord to burn.

TROUBLESHOOTING GUIDE

PROBLEM CAUSE SOLUTION

Platen loose. Platen bolts loose. Tighten platen bolts.

Buns being crushed. Stop blocks not adjusted Adjust stop blocks.

properly. Warped bun trays. Straighten or replace bun

trays. Contact Bakery.

No Display. Fuse Defective. Check fuse with ohmmeter,

reading should be 1-2 ohms.

DIAGNOSTIC SIGNALS

This toaster comes with self-diagnostic signals. When the P.C. Board senses a component failure, the display will change from showing the actual temperature to one of the signals listed on the following two pages, an audio alarm will sound when an error cole message is displayed. There are two different error code alarms. During a “LO” temp signal, the alarm will alternately beep 5 times then pause for 5 seconds until the platen heats back up to the toasting temperature. All other error code messages will be accompanied by an alarm that alternately sounds for 6 seconds then goes silent for 2 minutes.

E01

Upper Heat Indicator Light

Lower Heat Indicator Light

Solid State Toaster Diagnostic Chart

When a part or parts fail in the 213, 416 or 411 Solid State Toasters an ERROR CODE will flash in the display (see figures below) and an audio alarm will sound. The troubleshooting chart below will explain each error code and what action to take to determine which component has failed. A “0” on the left means there is a lower circuit failure, a “0” on the right means there is a upper circuit failure.

UPPER CIRCUIT FAILURE LOWER CIRCUIT FAILURE

E10

Upper Heat Indicator Light

Lower Heat Indicator Light

EO1

E1O

E1 1

Diagnostic Codes

 Lower platen over heating.

 Upper platen over heating.

 Both platens over heating.

Problem

Corrective Action

EO2

E2O

E2 2

Diagnostic Codes

 Lower probe open.

 Upper probe open.

 Both probes open.

Problem

Disconnect the corresponding probe and measure the probe resistance.

The corresponding probe is inoperable if:

The platen temperature is less than 25°C and the resistance is greater than 1100 ohms. The platen temperature is less than 100°C and the resistance is greater than 1381 ohms. The platen temperature is less than 200°C and the resistance is greater than 1744 ohms.

IMPORTANT NOTE: If the probe resistance is correct, check the corresponding probe connection on the printed circuit board. If the connection is secure, the printed circuit board is inoperable.

Corrective Action



 Lower platen over heating.

Lower probe open.

 Upper platen over heating. Upper probe open.

 Both platens over heating. Both probes open.

Problem

EO3

E3O

E33

Diagnostic Codes

Corrective Action

Go to failures 01 and 02 above for corrective action steps to take for a 03 error code.



Go to failures 10 and 20 above for corrective action steps to take for a 30 error code.



Go to failures 11 and 22 above for corrective action steps to take for a 33 error code.



With platen heat indicator light off, if voltage across terminals 3/A1 and 4/A4 of the corresponding relay is greater than 2.5 volts, the printed circuit board is inoperable.

Turn power off and disconnect line cord, disconnect the wire lead from terminal 2/T1 of the corresponding relay.Measure the resistance across 2/T1 and 1/L1, if resistance is less than 50K ohms, the corresponding relay is inoperable.

With platen heat indicator light on, if voltage across terminals 3/A1 and 4/A4 of the corresponding relay is less than 4 volts, the printed cicuit board is inoperable.

With platen on, measure the AC voltage across terminals 2/T1 and 1/L1 of the corresponding relay, if voltage is greater than 2 VAC, the corresponding relay is inoperable.

IMPORTANT NOTE: E04, E40, and E44 error codes indicate the platen temperatures have dropped 30°C below the set point temperature and may be caused by the following:

1. Cool air blowing on the platens.

2. Low voltage applied to the toaster.

3. Continued toasting during “LO” temp periods.

4. Inoperable printed circuit board.

Turn the power off, disconnect one side of the platen and check the platen resistance. See below: Cold readings are below 50°C

Hot readings are above 200°C

Model 411 series toaster is:

27.8 ohms cold to 32.4 ohms hot.

Model 213 series toaster is: 23 ohms cold to 26.7 ohms hot.

Model 416 series toaster is:

41.8 ohms cold to 48.6 ohms hot

EO4

E4O

E44

Diagnostic Codes

 Lower platen under heating.

 Upper platen under heating.

 Both platens under heating.

Problem

Corrective Action

EO5

E5O

E55

 Lower platen under heating.

 Upper platen under heating.

 Both platens under heating.



EO6

E6O

E66

 Lower platen under heating. Lower probe open.

 Upper platen under heating. Upper probe open.

 Both platens under heating. Both probes open.

Diagnostic Codes

Problem

Corrective Action

Go to E02 and E04 corrective action.

Go to E20 and E40 corrective action.

Go to E22 and E44 corrective action.



Diagnostic CodesProblem

Corrective Action

Go to E01 and E04 corrective action.

Go to E10 and E40 corrective action.

Go to E11 and E44 corrective action.



EO7

E7O

E77

 Lower platen under heating. Lower platen over heating. Lower probe open.  Upper platen under heating. Upper platen over heating. Upper probe open.  Both platens under heating. Both platens over heating. Both probes open.

Diagnostic CodesProblem Corrective Action

Go to E01, E02 and E04 corrective action.

Go to E01, E20 and E40 corrective action.

Go to E11, E22 and E44 corrective action.



EO8

E8O

E88

 Lower probe circuit failure.

 Upper probe circuit failure.

 Both probe circuits failure.

Diagnostic Codes

Problem

Corrective Action

Go to E02 corrective action, replace the item indicated by the test result.

Go to E20 corrective action, replace the item indicated by the test result.

Go to E22 corrective action, replace the item indicated by the test result.



EO9

E9O

E99

 Lower platen over heating. Lower probe open.

 Upper platen over heating. Upper probe open.

 Both platens over heating. Both probes open.

Diagnostic Codes

Problem

Corrective Action

Go to E01 and E08 corrective action.

Go to E01 and E80 corrective action.

Go to E11 and E88 corrective action.



Fiche diagnostique pour grille-pain à semi-conducteurs

Quand une ou des pièces de grille-pain à semi-conducteur des séries 213, 416 ou 411 font défaut, un CODE D’ERREUR clignotera sur l’indicateur (voir les figures ici-bas) et une alarme sonore se fera entendre. Le guide de

dépannage ci-dessous expliquera chaque code d’erreur et ce qui devra être fait afin de déterminer quel composant a fait défaut. Un “O” à gauche veut dire qu’il y a une panne du circuit inférieur. Un “O” à droite veut dire qu’il y a une panne du circuit supérieur.

Voyant indicateur pour chaleur supérieure

E10 E01

Voyant indicateur pour chaleur inférieure

Voyant indicateur pour chaleur supérieure

Voyant indicateur pour chaleur inférieure

PANNE DU CIRCUIT SUPÉRIEUR PANNE DU CIRCUIT INFERIEURE

Problème

• La plaque inférieure surchauffe.

• La plaque supérieure surchauffe.

• Les deux plaques surchauffent.

Problème

• La sonde inférieure est ouverte.

• La sonde supérieure est ouverte.

• Les deux sondes sont ouvertes.

Codes des diagnostiques

E01

E10

E11

Codes des diagnostiques

E02

E20

E22

Mesure corrective

• Si le voyant de l’indicateur de chaleur est éteint et le voltage des terminaux 3/A1 et 4/A4 des relais correspondants est plus élevé que 2,5 Volts, la carte de circuits imprimés ne peut fonctionner.

• Éteignez le circuit d’alimentation, déconnectez le cordon électrique et déconnectez le fil conducteur du terminal 2/T1 du relais correspondant. Mesurez la résistance du 2/T1 et du 1/L1. Si la résistance est inférieure à 50K ohms, le relais correspondant ne fonctionne pas.

Mesure corrective

• Déconnectez la sonde correspondante et mesurez la résistance de la sonde.

La sonde correspondante ne fonctionne pas si:

• La température de la plaque est inférieure à 25°C et la résistance est supérieure à 1100 ohms.

• La température de la plaque est inférieure à 100°C et la résistance est supérieure à 1381 ohms.

• La température de la plaque est inférieure à 200°C et la résistance est supérieure à 1744 ohms.

NOTE IMPORTANTE:

Si la résistance de la sonde est juste, vérifiez la connexion de la sonde correspondante sur la carte de circuits imprimés. Si la connexion est sûre, la carte de circuits imprimés ne fonctionne pas.

Problème

Codes des diagnostiques

Mesure corrective

• Revoir les pannes 01 et 02 décrites plus haut

• La plaque inférieure surchauffe. La sonde inférieure est ouverte.

E03

afin de vérifier les mesures correctives à prendre pour le code d’erreur 03.

• Revoir les pannes 10 et 20 décrites plus haut

• La plaque supérieure surchauffe. La sonde supérieure est ouverte.

• Les deux plaques surchauffent. Les deux sondes sont ouvertes.

E30

E33

afin de vérifier les mesures correctives à prendre pour le code d’erreur 30.

• Revoir les pannes 11 et 22 décrites plus haut afin de vérifier les mesures correctives à prendre pour le code d’erreur 33.

Problème

• Réchauffement insuffisant de la plaque inférieure.

• Réchauffement insuffisant

de la plaque supérieure.

• Réchauffement insuffisant

des deux plaques.

Codes des diagnostiques

E04

E40

E44

Mesure corrective

• Si le voyant de l’indicateur de chaleur est allumé et le voltage des terminaux 3/A1 et 4/A4 des relais correspondants est plus élevé que 4 Volts, la carte de circuits imprimés ne peut fonctionner.

• Avec la plaque allumée, mesurez le voltage CA des terminaux 2/T1 et 1/L1 du relais correspondant. Si le voltage est supérieur à 2 VCA, le relais correspondant ne peut fonctionner.

NOTE IMPORTANTE: Les codes d’erreur E04, E40 ET E44 indiquent une baisse des températures des plaques de 30°C au-dessous du seuil de température et peuvent être causés par les problèmes suivants:

1. Air froid qui souffle sur les plaques.

2. Bas voltage appliqué sur le grille-pain.

3. Usage continu du grille-pain durant les

périodes de température “LO”.

4. Carte des circuits imprimés ne fonctionne pas.

• Éteignez le circuit d’alimentation électrique, déconnectez un côté de la plaque et vérifiez la résistance de la plaque chauffante. Voir cidessous: Lecture des températures froides est au-dessous de 50°C. Lecture des températures chaudes est au-dessus de 200°C.

• Modèle de grille-pain de la série 411 est: 27,8 ohms froid à 32,4 ohms chaud.

• Modèle de grille-pain de la série 213 est: 23 ohms froid à 26.7 ohms chaud.

• Modèle de grille-pain de la série 416 est: 41,8 ohms froid à 48,6 chaud.

Problème

• Réchauffement insuffisant de la plaque inférieure.

• Réchauffement insuffisant de la plaque supérieure.

Codes des diagnostiques

E05

E50

Mesure corrective

• Passez aux mesures correctives E01 et E04.

• Passez aux mesures correctives E10 et E40.

• Passez aux mesures correctives E11 et E44.

• Réchauffement insuffisant des deux plaques.

Problème

• Réchauffement insuffisant de la plaque inférieure. La sonde inférieure est ouverte.

• Réchauffement insuffisant de la plaque supérieure. La

Codes des diagnostiques

E55

E06

E60

Mesure corrective

• Passez aux mesures correctives E02 et E04.

• Passez aux mesures correctives E20 et E40.

• Passez aux mesures correctives E22 et E44.

sonde supérieure est ouverte.

• Réchauffement insuffisant

E66

des deux plaques. Les deux sondes sont ouvertes.

Problème

• Réchauffement insuffisant de la plaque inférieure.

La plaque inférieure surchauffe. La sonde inférieure est ouverte.

Codes de diagnostiques

E07

E70

Mesure corrective

• Passez aux mesures correctives E01, E02 et E04.

• Passez aux mesures correctives E01, E20 et E40.

• Réchauffement insuffisant

de la plaque supérieure. La plaque supérieure surchauffe. La sonde supérieure est ouverte.

• Réchauffement insuffisant

des deux plaques. Les deux plaques surchauffent. Les deux sondes sont ouvertes.

Problème

• Panne du circuit sonde inférieure.

• Panne du circuit sonde supérieure.

• Panne du circuit des deux sondes.

E77

Codes de diagnostiques

E08

E80

E88

• Passez aux mesures correctives E11, E22 et E44.

Mesure corrective

• Passez à la mesure corrective E02 et remplacer l’article indiqué par le résultat de l’essai.

• Passez à la mesure corrective E20 et remplacer l’article indiqué par le résultat de l’essai.

• Passez à la mesure corrective E22 et remplacer l’article indiqué par le résultat de l’essai.

Problème

• La plaque inférieure surchauffe. La sonde inférieure est ouverte.

• La plaque supérieure surchauffe. La sonde supérieure est ouverte.

Codes de diagnostiques

E09

E90

Mesure corrective

• Passez aux mesures correctives E01, et E08.

• Passez aux mesures correctives E01 et E80.

• Passez aux mesures correctives E11 et E88.

• Les deux plaques surchauffent. Les deux sondes sont

E99

ouvertes.

+ 45 hidden pages

Prince Castle 411-SD Parts List

Specifications and Main Features

Frequently Asked Questions

User Manual