Prince Castle 340-URT Installation Manual

Operation

Product Identification

Club Section

Main Product Section

Start Button

Control Panel

On/Off Switch

Buffered Bun Landing Zone

(BBLZ)

LED Display

PRODUCT

Button

INFORMATION

Button

Left and Right

LIGHT/DARK Buttons

UP and DOWN Scroll Buttons

Rear

Riser

PRINCE CASTLE Logo Button

LIMITED WARRANTY

This product is warranted to be free from defects in material and/ or workmanship for a period of two (2) years from date of original installation, not to exceed 30 months from date of shipment from our factory or 240,000 cycles. Any part or component which proves to be faulty in material and/or workmanship within the warranty period will be replaced or repaired (at the option of Prince Castle, Inc.) without cost to the customer for parts or labor.

This warranty is subject to the following exceptions/conditions:

• Use of any non-genuine Prince Castle parts voids this warranty and all work must be performed by an authorized Prince Castle Service Agent.

• All labor shall be performed during regular work hours. Overtime premium will not be covered.

• Travel charges are limited to 100 miles (200 kilometers) round trip, 2 hours travel time, one trip per repair.

• Damage caused by carelessness, neglect, and/or abuse (e.g., using wrong current, dropping, tampering with or altering electrical components, or improper cleaning) is not covered.

• Equipment damaged in shipment, by fire, flood or an act of God is not covered.

• Damage to non-stick coated surfaces is not covered by this warranty.

TABLE OF CONTENTS

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installing New Riser and Rear Chute . . . . . . . . . . . . . . . . . . . 5

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Loading Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Operation Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adjustments/Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Management Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Exploded Views and Parts Lists . . . . . . . . . . . . . . . . . . . . . . 17

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printed Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Planned Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Only use URT Cleaning Tool with a sanitized towel or blue non-scratch pad wrapped around the head of the cleaning tool to clean the platens. Do NOT use anything abrasive because it will scratch the platens, which could cause bun sticking. Do not use abrasive materials such as scrapers, steel wool, etc. to clean the Buffered Bun Landing Zone or exterior of the unit, as damage to the surface could occur. Failure to follow the correct cleaning procedure or damage to the platen due to scratches are not covered under the provisions of the warranty.

Do NOT use any unapproved agents or cleaning solutions inside or on the surfaces of the toaster unit.

CAUTION

EPH

355 East Kehoe Blvd. • Carol Stream, IL 60188 USA

Telephone: 630-462-8800 • Toll Free: 1-800-PCASTLE

Fax: 630-462-1460 • www.princecastle.com

Universal Rapid Toaster

Manual

340-URT

Universal Rapid Toaster

Safety Information

Indicates information important to the proper operation of the unit. Failure to observe may result in damage to the equipment and/or severe bodily injury or death.

Indicates information important to the operation of the unit. Failure to observe may result in damage to the equipment.

WARNING

CAUTION

Important

Prince Castle reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased equipment. This unit requires (2) 30 amp single phase outlets.

Installation

Remove the unit from the carton and inspect for signs of damage. If there is damage to the unit:

• Notify the carrier within 24 hours of delivery,

• Save carton and packaging materials for inspection purposes,

• Contact your local dealer, or if purchased directly, the Prince Castle Sales Department at 1-800-722-7853 or 630-462-8800 to arrange for a replacement unit.

NOTE: When installing this unit, the ambient temperature at the mounting site should not exceed

37.8°C (100°F).

Your toaster consists of two units positioned together to perform as an assembly. Two-unit assemblies must be equipped with a BBLZ and a bun chute that carries the product from the rear unit to the BBLZ.

A. To install the 340-URT, designate one unit to be the

“FRONT” chamber. The design is flexible to place the “CLUB TOASTING SLOT” either toward the primary or secondary side, depending on store management’s preference. Another factor to consider is cord placement in the assembly line.

B. NOTE: This bracket is installed by Prince Castle for

shipping purposes only.

1. Remove two screws securing the shipping stiffener bracket.

2. Repeat step 1 for the other shipping stiffener.

3. Discard the two shipping stiffeners.

Screws

Slide the BBLZ into the front chamber of a two-unit assembly by pushing the BBLZ into the unit from the front towards the back.

Push the BBLZ about halfway into position and connect the wire assembly from underneath the BBLZ to the connectors on the base of the unit and the BBLZ. This connection provides power to heat the BBLZ.

Wire Assembly Under BBLZ

340-URT

Universal Rapid Toaster

Installation (continued)

A. Push the BBLZ into position. The BBLZ is in the

correct position when the mounting holes on the BBLZ align with the mounting holes on the toaster

unit. B. Insert screws to hold BBLZ in position. C. Ensure all wiring is beneath the BBLZ and is not

outside the toaster.

Mounting Holes Align

BBLZ Pushed Back into Position

A. On the “rear” chamber, push the bun chute into the

toaster from the back toward the front, aligning the

bun chute with the mounting holes on the back of

the toaster unit. B. Insert 2 screws into the back of the unit to hold the

bun chute into position. C. Insert 2 screws into the inside walls at the front of

the chute.

Rear Mounting Screws

Front Mounting Screws

340-URT

Universal Rapid Toaster

Installation (continued)

To connect toaster units, push the rear toaster unit behind the front toaster unit, tilting the rear unit back and raising the bun chute of the rear unit slightly so that it slides over the BBLZ of the front unit.

Tilt back the rear chamber so the front edge of

the rear bun chute slides over the front chamber’s BBLZ.

Insert the Wire Chute, ensuring the large open area before the grid is facing the Crumb Release Bar.

Ensure all edges of the Wire Chute are inside the toaster and place on top of the BBLZ.

All electrical connections must be in accordance with local electrical codes and any other applicable codes.

A. Ensure that there are no wires or cords above the

unit. B. Plug the unit into an applicable electrical

receptacle.

CAUTION

340-URT

Universal Rapid Toaster

Installing New Riser and Rear Chute

Remove the wire rack from the toasters and then move the rear toaster off the table.

Next, place the larger riser piece, with the rubber mat facing down on the table, where the rear toasting chamber was.

Front Chamber

Place the smaller riser piece inside the larger piece so they sit flat on one another behind the front chamber.

Front Chamber

Remove the four screws (two at each side) at the bottom of the rear chamber. Set the rear chamber on the riser so the toaster sits inside all four flanges — see step 4.

Screw Locations

With the rear toasting chamber sitting inside the riser’s flanges, insert the four screws at the bottom of the toaster to secure it to the riser base.

The two other screws are at the opposite side of the toasting chamber.

340-URT

Universal Rapid Toaster

Installing New Riser and Rear Chute (continued)

Insert the NEW rear chute into the rear chamber, ensuring that the chute fits inside the riser’s flanges.

Insert the two screws, connecting the chute to the toaster, and then re-insert the wire rack.

Operation

Your Universal Rapid Toaster consists of two independent toasting chambers which, when positioned together, operate as one toaster. Each chamber has its own power switch and Control Panel.

A. Turn the On/Off switch(es) located below the control panel on the side of the unit(s) to ON. Display will read “wait” for

approximately 10 seconds. After 20 seconds, the unit(s) will complete its internal setup, and the Control Panel screen will

display OFF. B. Wait for warm-up. This should take 20 minutes for muffins or bagels and 25 minutes for buns.

BURN/ELECTRICAL SHOCK HAZARD! Heating elements are HOT and can cause severe burns or severe shock! Keep hands and objects out of the toaster unit! Failure to exercise caution may result in serious injury! Turn the unit off, unplug it and let it cool down completely before touching or working on internal apparatus.

A. Use only the front toaster for Bagels. B. On the Control Panel, press the PRODUCT button to

select the desired bread product (i.e., bagel, muffin, bun).

The display shows the product selected. C. Wait for warm-up. This should take 20 minutes for

muffins or bagels and 25 minutes for buns.

WARM-UP TIMES Cold Start to Breakfast – 20 minutes Cold Start to Buns – 25 minutes Breakfast to Buns – 15 minutes Buns to Breakfast – 20 minutes

WARNING

340-URT

Universal Rapid Toaster

Operation (continued)

NOTE: To cancel any operation in progress and release the bread product inside a chamber, press and hold the START button for 2 seconds, then release it to cycle the bun release doors. Gates will remain open while button is depressed.

A. Begin by loading bread into the top of the unit (see

Loading Diagram on Page 8). B. Press START button to toast the loaded product. The

bread is toasted and discharged into the Buffered Bun

Landing Zone (BBLZ). TIP: During breakfast, place the UHC tray on the BBLZ, so

that it is easier to load the product.

BREAKFAST LOADING

Whether you are toasting bagels or muffins, the loading process is similar.

A. Pre-split the breakfast product. This ensures that every

bagel or muffin is toasted consistently. B. Load the product with the cut side facing the outside

heaters (cut side-out).

C. Press START button to begin the toasting cycle.

LUNCH LOADING

A. The toaster can be easily loaded from either side of the

prep table. Load the buns so that the cut-side makes contact with the grey platen (cut side-in). There is a separate slot for the club/flatbread section that allows toasting on both sides. Any combination of buns can be toasted at any time. Regular, Big Mac, Quarter, and Premium Chicken Roll all fit into any slot.

B. Press START button to begin the toasting cycle.

NOTE: The walls may move out during the cycle. This is normal; it helps to retain the shape of the bun.

BUZZ SOUND

A buzz is heard when product is caught in the release gate. It also may be heard at the end of the toast cycle. This sound is normal and the toaster is operating normally.

CHANGEOVER

The URT needs 15 minutes for temperatures to stabilize at the new set points while transitioning from breakfast to lunch. Since most stores will be using two URT units locked together, one suggested procedure is:

A. Toast additional product of the lower volume breakfast items and hold in UHC. B. Convert one toaster to buns at 10:15 AM, so that it is ready to toast buns for lunch. Keep the other toaster in its current

breakfast mode, so you can continue to sell the higher volume sandwich. C. Convert the other toaster at 10:30 AM and then begin using it at 10:45 AM.

NOTE: There is no transition time going from BAGEL to MUFFIN or vice versa.

340-URT

Universal Rapid Toaster

Loading Diagram

Radiant Heater

Cut Side-Out

Radiant Heater

Cut Side-Out

Crown Cut Side-In

Heel Cut Side-In

Platen

Club

Bagel

Muffin

Bun

340-URT

Universal Rapid Toaster

Operation Tips

BREAKFAST MENU

The toaster can be set up to optimize its use based on sales product mix.

Equal Bagel to Muffin Counts

• Set the rear toasting chamber to MUFFIN and the front chamber to BAGEL.

• 15 minutes before changeover, toast extra of the lower-demand product (usually bagels) and hold in UHC to last until

breakfast ends. – Immediately after toasting, convert that toasting chamber to BUNS so that chamber is ready for lunch. – If you need more of the lower-demand product, simply switch to that product. There is no transition time between BAGEL

and MUFFIN settings.

High Muffin Counts

• Set both sections to MUFFIN.

– Place all the muffin heels (up to eight) in the front section and press the START button, then place the crowns in the back

section and press the START button.

– The heels will come out first so you can load the heels in two trays. When the crowns are discharged, then you can load

those atop the heels.

• When Bagels are to be toasted, change one chamber to BAGEL and begin the toasting process.

• 15 minutes before changeover, convert one chamber to BUNS.

REGULAR MENU Bun Loading

Unlike other rapid toasters where buns can come out at different times, in the Prince Castle URT, all the buns come out at once. If you are preparing two sandwiches, you will not have to wait for the second bun to fall.

In addition, you never have to wait to load a bun. You can load up to eight buns at one time (when using a two-unit assembly). When loading the toaster, you should consolidate multiple screens/orders so you can toast those buns in the same chamber,

saving you more assembly time.

Bun Organization

The Prince Castle URT is naturally organized so that you can toast “in lanes.” Use the two slots closest to the START button to toast Regular buns and the two slots furthest for Quarters. Then when buffering buns, these buns are already in their “buffering locations.”

The buns are discharged as they are loaded into the toaster. For example, if you place the crowns on top and the heels on the bottom, they will land and sit on the BBLZ similarly.

TWO-UNIT ASSEMBLY TIPS

• During less busy times, you can turn off the rear chamber to save energy.

• Since you will naturally use one chamber more than another, swap the chambers (rear to front; front to rear) periodically to

balance the cycles.

• Any combination of buns can be toasted at any time (1 regular, 1 Quarter, 1 Big Mac and 1 Premium Chicken Roll).

340-URT

+ 21 hidden pages

Prince Castle 340-URT Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual