Troubleshooting
Problem Remedy
Device does not
function, LED does
not glow
There is no voltage present in
the 12/24V socket (cigarette
lighter) in your vehicle.
The ignition must be switched on in
most vehicles to apply current to the
cigarette lighter.
No voltage present in the AC
voltage socket.
Try using another plug socket.
The device fuse is defective. Replace the device fuse.
The integrated mains adaptor
is defective.
This can only be repaired be an
authorised repair centre.
The device does not
cool (plug is inserted,
LED is lit).
Defective component. This can only be repaired be an
authorised repair centre.
The device does
not cool (plug is
inserted, LED ashes
and digital display is
blank).
Battery voltage is too low. Test the battery and charge it as
necessary.
When operating from
the 12/24V socket
(cigarette lighter): The
ignition is on and the
device is not working
and the LED is not lit.
The cigarette lighter socket
is dirty. This results in a poor
electrical contact.
If the plug of your cooler becomes
very warm in the cigarette lighter
socket, either the lighter socket must
be cleaned or the plug has not been
assembled correctly.
The fuse of the 12/24V plug
has blown.
Replace the fuse in the unit.
The vehicle fuse has blown. Replace the vehicle’s 12/24V socket
fuse (usually 15A). Please refer to your
vehicle’s operating manual.
The display shows an
error message (e.g.
“Err1”) and the device
does not cool.
The device has switched off
due to an internal fault.
This can only be repaired be an
authorised repair centre.