100646 PUBLICATION DATE Sep 05 INSTALLATION AND MAINTENANCE MANUAL 25
Problem Cause Solving the problem
use the key switch at a distance less
then 0,5 meter and in front of check the
battery (the LED of the infrared key is
eluminated when the button is pressed)
The machine is not behaving as
expected
• if the wrong mac hine type is
selected t h e wr on g outputs will be
activated
• the suspension is not working, the
shock abs or b er s are c old
• check if the right machine type is
selected in the S-submenu
• change shock absorbers or springs
A program is started, but the outputs
ar e not acti v a ted
• check if connector R and Q are
connected
• check if connector R and Q are not
inverted
• connect the connector at the correct
position
• Pin Q10 must be supplied with 220Vac
when the door is closed
Dashes ar e dis played and on th e
lower display a counter is counting
down
• this is a wait state caused by a
power int erruption or a safety
sequenc e at th e end of t h e pr oc ess
• wait until the counter has reached 0
• do not switch of/on the power again as
you will r est art t h e c ount er
Wrong wat er l evel
(the water level sensor must not be
calibrated)
• check if the programmed water
levels in th e P- s ub m en u are the
correct on es
• check if the right machine type is
selected in the S-submenu
• you have chan ged the machin e typ e
but the standard water levels are not
changed
• set the right water levels
• select the right machine type in the S-
submenu
• the standard water levels can only be
reinitialised by changing the program Set
in the S-submenu : standard wash
The process is stopped and there is
still water in th e dr u m
• you c an start a new program and
advance the program to the tumble
sequence
• the drain is stopped up
• the drain val ve is bl oc k ed
• advancing a program : turn the key
switch in program-mode and press the
start button
When the water is drained you c an open
the door
• clean the drain
• clean the drain valve
The wat er does n ot st ay in th e
machine
• the drain val ve is not cl osing
• leakage of rubber between tub and
drain val ve
• check wiring from drain valve
• change dr ain val ve w h en brok en
• Replace rubber piece
Machine is not filling or filling time is
too long
• inlet taps are closed
• water pressure too low
• water is blocked somewhere
• inlet valve filter is blocked
• inlet v alve is damaged
• open inlet t aps
• look at your supply installation
• check for kinks in the inl et hos e
• close wat er inl et and cl ean filter
• replace in l et val ve
Machine is filli n g wi th wat er in th e
‘OFF’ position
• inlet v alve is damaged • replace inl et valve
Machine is leak i ng
• clamps of hos es are not tight en ed
• some ho se is damaged
• sealing is damaged
• supply and drain hoses are n ot
connected properl y
• tighten the clamps
• replace the hose
• change the sealing
• connect the hoses properly
There is a door s eal leakage
• the door rubber seal is damaged
• insuff ic ient d oor pr ess ure
• change the door rubber seal
• remove spacers from behi nd the hinges
There is no warm water in the wash
sequence
• program is not correct
• the hoses are not correct connected
• incoming supply is not warm
• change program to correct temperature
• connect the supply hoses correctly, the
incoming supply to the warm water inlet
valve.
• use warm water supply, check your
warm water installation
The heating time is too long
• heating el em en ts ar e d ef ecti v e
• wiring is dam ag ed or wrong
• calcium sediments cover the
heating el em ents
• change heating elements
• check, replace or repair wiring
• clean or replace the heating elements
There is too m uc h vi bration durin g
extracting
• bolts of cabinet and reinforcements
are not fixed properly
• vibration switch is not correct
installed
• the suspension is damaged, the
• tighten the bolts
• reinstall vibration switch