Primeview VGS2000 User Instruction

User Instruction

- 1 -

Copyright

Copyright © 2014 PRIMEVIEW TECHNOLOGY LIMITED.

Copyright © 2012 PRIMEVIEW TECHNOLOGY LIMITED. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express
written permission of PRIMEVIEW TECHNOLOGY LIMITED. Under the law, reproducing includes
translating into another language or format.

When this publication is made available on media, PRIMEVIEW TECHNOLOGY LIMITED. gives its
consent to downloading and printing copies of the content provided in this file only for private
use and not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. PRIMEVIEW TECHNOLOGY LIMITED. will not be liable for any
damages arising from use of an illegally modified or altered publication.

Warranty

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT
TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN
THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF
PRODUCTS.

PRIMEVIEW TECHNOLOGY LIMITED. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. PRIMEVIEW TECHNOLOGY LIMITED. shall not be liable for
errors contained herein nor for incidental or consequential damages in connection with the
furnishing, performance, or use of this guide.

User Instruction

- 2 -

Declaration of Conformity

Hereby, PRIMEVIEW TECHNOLOGY LIMITED. declares that this phone is in conformity

with the essential requirements and other relevant provisions of the CE, FCC.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Class B Digital Device or Peripheral

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates,

uses and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, maybe cause harmful interference to radio communications. However, there is

no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different form that to which the

receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the

presence of hazardous substances in electrical and electronic equipment, end users of

electrical and electronic equipment should understand the meaning of the crossed-out

wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to

collect such WEEE separately.

User Guide for VGS2000 IP Video Phone V01.00

- 1 -

About This Guide

VGS2000 is an H.264 based broadband video phone supporting Video and Audio
applications. It offers better voice quality, a faster response and integrates with more
value-added business functions. All of these new features are able to improve the user
experience in video communication and enhance business productivity at the same
time. VGS2000 integrates new features for business such as: BLF, Voice Mail. It is
definitely ideal for multimedia communication, virtual office and IP video conversation
for business or family users.

In this guide, you will find everything you need to quickly use your IP video phone. Be
sure to verify with your system administrator that your network is prepared for
configuring your IP video phone. As well, be sure to read the Packing List section in this
guide before you set up and use the phone.

If this is your first time using the VGS2000 IP video phone, we recommend that you first
refer to the Quick Installation Guide and Quick Reference Guide. Documents can be
downloaded from website: http://www.primeviewtech.com

In This Guide

The topics provided in this guide include:

 Chapter 1 Overview

 Chapter 2 Getting Started

 Chapter 3 Customizing Your Phone

User Guide for VGS2000 IP Video Phone V01.00

- 2 -

Changes from Previous Versions

Changes from Version

User Guide for VGS2000 IP Video Phone V01.00

- 3 -

Table of Contents

About This Guide .................................................................... - 1 -

In This Guide ........................................................................................................................... - 1 -

Changes from Previous Versions ........................................................................................ - 2 -

Changes from Version ...................................................................................................... - 2 -

Table of Contents ................................................................... - 3 -

Overview................................................................................. - 5 -

Hardware Component Instructions ................................................................................... - 5 -

Icon Instructions ..................................................................................................................... - 7 -

LED Instructions ...................................................................................................................... - 7 -

User Interfaces ....................................................................................................................... - 8 -

Phone User Interface ........................................................................................................ - 8 -

Web User Interface............................................................................................................ - 8 -

Documentation ................................................................................................................... - 10 -

Getting Started ..................................................................... - 11 -

Packing List ........................................................................................................................... - 11 -

Phone Installation ................................................................................................................ - 12 -

Phone Initialization .............................................................................................................. - 15 -

Phone Status ........................................................................................................................ - 15 -

Basic Network Settings ....................................................................................................... - 16 -

Registration ........................................................................................................................... - 17 -

Idle Screen ............................................................................................................................ - 17 -

Customizing Your Phone ..................................................... - 19 -

General Settings .................................................................................................................. - 19 -

Backlight ............................................................................................................................ - 19 -

Language.......................................................................................................................... - 20 -

Time and Date ................................................................................................................. - 20 -

Wallpaper.......................................................................................................................... - 22 -

Audio Settings ...................................................................................................................... - 22 -

Volume .............................................................................................................................. - 22 -

Ring Tones ......................................................................................................................... - 23 -

User Guide for VGS2000 IP Video Phone V01.00

- 4 -

Contact Management ...................................................................................................... - 23 -

Local Directory ................................................................................................................. - 24 -

History Management .......................................................................................................... - 28 -

Account Management ..................................................................................................... - 30 -

Web Configuration List ....................................................................................................... - 31 -

User Guide for VGS2000 IP Video Phone V01.00

- 5 -

Overview

This chapter provides the overview of the VGS2000 IP video phone. The topics include:

 Hardware Component Instructions

 Icon Instructions

 LED Instructions

 User Interfaces

 Documentation

If you require additional information or assistance with your new phone, contact your
system administrator.

Hardware Component Instructions

The main hardware components of the VGS2000 IP video phone are the LCD screen,
camera and the keypad.

Hardware component instructions of the VGS2000 IP video phone are:

Item

Description

①

Camera

Provides near-site video.

User Guide for VGS2000 IP Video Phone V01.00

- 6 -

②

LCD Screen

Shows information about calls, messages, soft keys,
time & date and other relevant data:

• Call information—caller ID, call duration

• Icons (for example, )

• Missed call or forwarded call information

• Prompt text (for example, "Success Saved!")

• Time and Date

③

Soft Keys

Label automatically to identify their context-sensitive
features.

④

Camera Switch

Stops or starts the transmission of the near-site video.

⑤

Mute Key

Toggles the Mute feature on or off.

⑥

Redial Key

Dials the most recently dialed number or quick
accesses the Dialed Calls list.

⑦

Speakerphone Key

Toggles the hands-free speakerphone mode.

⑧

Transfer Key

Transfers the current call to another party.

⑨

Local Directory Key

Accesses the local directory.

⑩

Navigation Keys

Scroll through a list, position the cursor within text or
adjust the volume.

Scroll through a list or highlight the desired item.

⑪

Expands the pull-down list, selects a highlighted item or
answers an incoming call.

⑫

Notify Light

Indicates different phone status.

⑬

Keypad

Provides the digits, letters, and special characters in
context-sensitive applications.

User Guide for VGS2000 IP Video Phone V01.00

- 7 -

Icon Instructions

Icons appear on the phone LCD screen are described in the following table:

Icon

Description

Network is unavailable

Network is available

PSTN is available.

PSTN is unavailable

Registered successfully

Registered unsuccessfully

Do Not Disturb

Call Mute

Talking notepad

Stop the near-site video

Local and remote video switch

Voice call record

LED Instructions

Notify Light

LED Status

Description

Fast flashing white

Notify missed calls and voice mails.

Slow flashing white

Indicates phone is on line, while the LCD closed

Solid white

The phone is in working state.

User Guide for VGS2000 IP Video Phone V01.00

- 8 -

User Interfaces

There are two ways to customize specific configurations on your VGS2000 IP video
phone:

 Using the user interface on the IP video phone.

 Using the Web user interface in an internet browser window from your PC.

The hardware components keypad and LCD screen constitute the phone user
interface, which allows the user to execute all call operation and basic configuration
changes directly on the phone. In addition, you can use the web user interface to
access all configuration settings. In many instances, it is possible to use both the phone
user interface and the web user interface to operate the phone and change settings.
However, in some instances, it is only possible to use the phone or the web user
interface.

Phone User Interface

You can customize your phone by tapping the Menu key to access the phone user
interface. The "Advanced Settings" options are administrator level features only, the
default password is admin (case-sensitive). For more information on customizing your
phone using the available options from the phone user interface, refer to Customizing

Your Phone on page - 19 -.

Web User Interface

In addition to the phone user interface, you can also customize your phone via web
user interface. In order to access the web user interface, you need to know the IP
address of your new phone. To obtain the IP address, press the OK key on the phone.
Enter the IP address (e.g. http://192.168.0.10 or 192.168.0.10) in the address bar of web
browser on your PC. The default user name is admin (case-sensitive) and the password
is 123456 (case-sensitive).

The options you can use to customize the IP video phone via phone user interface
and/or via web user interface are listed in the following table:

Options

Web User Interface

Phone User Interface

Status

--Network

--WAN Type

--WAN IP

--Mask

--Gateway

--Primary DNS

√
√
√
√
√
√

√
√
√
√
√
√

User Guide for VGS2000 IP Video Phone V01.00

- 9 -

Options

Web User Interface

Phone User Interface

--Secondly DNS

√

√

--Phone

--Hardware

--Firmware

--MAC

--Accounts

√
√
√

√

√
√
√
√

Basic Call Features

--Call Forward

--Call Park

--Call Pickup

--Auto Answer

--Auto Redial

--Call Completion

--Call Waiting

--Call Return

--Conference

--DND

√
√
√
√
√
√
√
√

√

Basic Phone Settings

--Language

--Time & Date

--Ring Tones

--Backlight

--Call Waiting

--Phone Volume

--Change Wallpaper

--Call Log Management

--Contact Management

--Local Directory

--DSS Keys

--Hotline

--Live Dialpad

√
√
√
√
√
√
√
√
√
√
√
√
√

√
√

Advanced Phone Features

--BLF/BLF List

√

User Guide for VGS2000 IP Video Phone V01.00

- 10 -

Options

Web User Interface

Phone User Interface

SIP Account

-User Options

--Register Status

--Account Status

--Label

--SIP Server

--Server Option

--Registrar Port

--Outbound Status

--Outbound Proxy

--Backup Outbound Proxy

√
√
√
√

√
√
√
√

√
√
√
√

√
√
√
√

Note

Documentation

The following table shows documentations available for the VGS2000 IP video phone.

Name

Contents

Where found

Format/ Language

Quick Reference
Guide

Basic call features
and phone
customizations

In the
package

PDF/English

User Guide

Phone/ Web user
interface settings
Basic call features
and advanced
phone features

Website

PDF/English

The table above lists most of the feature options. Please refer to the relevant sections for
more information.

User Guide for VGS2000 IP Video Phone V01.00

- 11 -

Getting Started

This chapter provides basic installation instructions and information for obtaining the
best performance with the VGS2000 IP video phone. The topics include:

 Packing List

 Phone Installation

 Phone Initialization

 Phone Status

 Basic Network Settings

 Registration

 Idle Screen

If you require additional information or assistance with your new phone, contact your
system administrator.

Packing List

The following components are included in your VGS2000 IP video phone package:

 VGS2000 IP Video Phone

User Guide for VGS2000 IP Video Phone V01.00

- 12 -

 Power Adapter

 Handset & Handset Cord

 Quick Reference Guide

 Check the list before installation. If you find anything missing, contact your system

administrator.

Phone Installation

If your phone is already installed, proceed to Phone Initialization on page - 15 -.

This section introduces how to install the phone with the components in the packing list:

 Connect the Handset and optional Headset

 Connect the Network and Power

1) Connect the Handset and optional Headset:

User Guide for VGS2000 IP Video Phone V01.00

- 13 -

Note

2) Connect the Network and Power:

You have two options for power and network connections. Your system administrator
will advise you which one to use.

 AC power

 Power over Ethernet (POE)

AC Power

To connect the AC power:

1. Connect the DC plug on the power adapter to the DC12V port on the phone and

connect the other end of the power adapter into an electrical power outlet.

2. Connect the supplied Ethernet cable between the Internet port on the phone and

the Internet port in your network or the switch/hub device port.

A headset is not provided in the packing list. Contact your system administrator for more
information.

User Guide for VGS2000 IP Video Phone V01.00

- 14 -

Power over Ethernet

Using a regular Ethernet cable, the VGS2000 IP video phone can be powered from a
POE (IEEE 802.3af) compliant switch or hub.

To connect the POE:

1. Connect the Ethernet cable between the Internet port on the phone and an

available port on the in-line power switch/hub.

Note

If in-line power is provided, you don’t need to connect the AC adapter. Make sure the
Ethernet cable and switch/hub is POE compliant.

The phone can also share the network with other network device such as a PC (personal
computer). It is an optional connection.

Important! Do not unplug or remove the power to the phone while it is updating
firmware and configurations.

User Guide for VGS2000 IP Video Phone V01.00

- 15 -

Phone Initialization

After your phone has been powered up, the system boots up and performs the
following steps:

Automatic Phone Initialization

The phone finishes the initialization process by loading the saved configuration. The
phone LCD screen will display as following:

DHCP (Dynamic Host Configuration Protocol)

By default the phone attempts to contact a DHCP server in your network in order to
obtain its valid network settings, e.g. IP address, subnet mask, gateway, DNS server.

Note

Phone Status

You can view the system status of your phone via phone user interface or web user
interface.

Available information of phone status includes:

 General status including IP address, MAC address and firmware version.

 Network status including WAN type and other information.

 Phone status including model, hardware, firmware version, and MAC address.

 Accounts status indicating the register status of SIP accounts.

If your network does not use DHCP, proceed to Basic Network Settings on page - 16 -.

User Guide for VGS2000 IP Video Phone V01.00

- 16 -

To view the phone status via phone user interface:

1. Press , or tap ->configuration (password: 123456) ->status

The phone LCD screen displays the general information.

To view the phone status via web user interface:

1. Open the web browser of your computer.

2. Enter the IP address in the browser’s address bar using the keyboard of the

computer, and then press the <Enter> key.

3. Enter the User Name (admin) and Password (123456) in the pop-up dialogue box.

4. Click OK to log in.

The LCD screen of the computer displays the Status page.

Basic Network Settings

If your phone cannot contact a DHCP server for any reason, you need to configure a
static IP address manually.

To configure a static IP address via phone user interface:

1. Tap ->Configuration (password: 123456) ->Network.

2. Enter the network settings interface.

User Guide for VGS2000 IP Video Phone V01.00

- 17 -

3. Press the Edit soft Key

4. Select the Connection Type and then select Static IP.

5. Enter the parameters IP, subnet mask, gateway, primary DNS, second DNS in the

corresponding fields.

6. Press the Save soft key to accept the change or the Cancel soft key to cancel.

7. Press the Back key to return to the idle screen.

Note

Registration

Generally, your phone will be deployed with multiple other phones. In this case, your
system administrator will configure the phone parameters beforehand, so that after you
start up your phone, the phone will be registered and ready to use. If your phone is not
registered, you may have to register it. For more information on how to register your
phone, refer to Account Management on page - 30 -.

Idle Screen

If the phone has successfully started up, the idle screen will appear on the phone LCD
screen as shown below:

Using the wrong network parameters may result in inaccessibility of your phone and may
also have an impact on your network performance. For more information about these
parameters, contact your system administrator.

User Guide for VGS2000 IP Video Phone V01.00

- 18 -

The idle screen shows the following information:

Item

Description

1

Notify column (Time and Date etc.)

2

Missed Calls Notification

3

Current Accounts

4

Android apps list entrance

5

History Key

6

Directory Key

7

DSS Key

8

DND Key

9

Wallpaper

User Guide for VGS2000 IP Video Phone

- 19 -

Customizing Your Phone

You can customize your VGS2000 IP video phone by configuring the setting for time
and date, backlight, and ring tones, for example. You can add contacts to the phone’s
local directory manually. You can also handle incoming calls from different contacts in
different ways.

This chapter provides basic operating instructions for customizing your phone. The
topics include:

 General Settings

 Audio Settings

 Contact Management

 History Management

 Account Management

 Web Configuration List

If you require additional information or assistance with your new phone, contact your
system administrator.

General Settings

Backlight

You can configure the backlight status on the LCD screen by the following parameters:

 Brightness: The level of backlight when the phone is active.

 Screen timeout: Turn off the backlight when the phone is inactive for approximately 15

seconds, 30 seconds, 1 min, 2 min, 10 min or 30 min, or turn on the backlight
permanently by selecting Never

To configure the backlight via phone user interface:

1. Tap ->Settings->Display->Brightness

2. Click the desired Brightness level

3. Tap ->Settings->Display->Screen timeout

4. Click the desired Screen timeout time

5. If the phone is displaying the idle screen, you can press ‘up’ or ‘down’ to set the

User Guide for VGS2000 IP Video Phone

- 20 -

desired Brightness level

6. Press ‘back’ to return to the idle screen

Language

The default language of the phone user interface is English. The phone will detect and
use the same language as which of your internet browser for the web user interface, if
the language of your internet browser is not supported by the phone, the web user
interface will use English by default.

Note

To change the language of the phone user interface:

1. Tap ->Setting->Language & Keyboard->Select Language

2. Click the desired Language

Time and Date

The time and date appears on the LCD screen of the VGS2000 IP video phone. If the
phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP)
server, contact your system administrator for more information. You can configure the
phone to obtain the time and date from the NTP server automatically, or configure the
time and date manually.

To configure the NTP settings via phone user interface:

1. Tap -> Setting ->Date & Time

Not all languages are available for selection. The available languages depend on the
language packs currently loaded to the IP video phone. Please contact your system
administrator for more information about the available languages of your new phone.

User Guide for VGS2000 IP Video Phone

- 21 -

2. Tap the Select Time Zone and then select the time zone that applies to your area.

The default time zone is "+8 China (Beijing)"

3. Enter the domain names or IP addresses in the NTP Server Setting fields, respectively

4. Tap and select Automatic

5. Press the Save soft key to accept the change or the Back soft key to cancel

6. Tap to return to the idle screen

To configure the time and date manually via phone user interface:

1. Tap -> Setting ->Date & Time

2. Tap Automatic and then unselect it

3. If Automatic is unselect, Enter the specific date and time in the Date and Time fields

4. Press the Save soft key to accept the change

5. Tap to return to the idle screen

The time that appears on the LCD screen will change accordingly

To configure the time and date format via phone user interface:

1. Tap -> Setting ->Date & Time

2. Tap Use 24-hour format and then select the desired time format (12 Hour or 24 Hour)

3. Tap Select data format and then select the desired date format

4. Tap to return to the idle screen

User Guide for VGS2000 IP Video Phone

- 22 -

Wallpaper

You can customize the wallpaper of the VGS2000 IP video phone. You can change the
wallpaper image via phone user interface. You can also upload custom wallpaper
images via USB disc. Contact your system administrator for the detailed requirement of
the file format.

To change the wallpaper via phone user interface:

1. press (hardware key)->Wallpaper->Wallpaper

2. Tap the desired wallpaper

3. Press the Set Wallpaper soft key to apply the selected wallpaper

4. Tap to return to the idle screen

The selected wallpaper appears on the idle screen

Audio Settings

Volume

You can press the Right or Left navigation keys to adjust the receiver volume of
currently used audio devices (handset, speakerphone or headset), when the phone is
in the dialing interface or during a call. You can also press the Right or Left navigation
keys to adjust the ringer volume when the phone is idle

User Guide for VGS2000 IP Video Phone

- 23 -

To adjust the ringer volume via phone user interface:

1. Press or to adjust the ringer volume when the phone is idle

2. Press or to adjust the RINGBACK volume when the phone is ringing back

3. Press or to adjust the call-talk volume when the phone is call established

status

Ring Tones

Ring tones are used to indicate incoming calls. You can select any ring tones to your
phone

To select a ring tone for the phone via phone user interface:

1. Tap ->Setting->Sound->Phone ringtone

2. Tap the desired ring tone

3. Tap to return to the idle screen.

Contact Management

This section provides the operating instructions for managing contacts. The topics
include:

 Local Directory

User Guide for VGS2000 IP Video Phone

- 24 -

Local Directory

The built-in phone directory stores the names and phone numbers of your contacts. You
can store up to 2000 contacts in the phone's local directory. There are only one default
groups in the local directory: All contacts. You can add new groups and add new
contacts to different groups in the local directory. You can also call, delete or search
for a contact in the local directory.

Adding Contacts

To add a new group to the local directory manually:

1. Press the Directory soft key.

2. Press the Group Manager soft key.

3. Press the Add New Group soft key.

4. Enter the name in the Group Name field.

5. Press the Save Group soft key to accept the change or the Back soft key to cancel.

6. Tap to return to the idle screen.

To add a contact to the local directory manually:

1. Press the Directory soft key.

2. Press the soft key.

3. Enter the Name and the Office, Mobile or Family numbers in the corresponding

fields.

4. Tap the pull-down list of ->Gallery or Camera and then select the desired

photo.

User Guide for VGS2000 IP Video Phone

- 25 -

5. Tap the to accept the change or the Back key to cancel.

6. Tap to return to the idle screen.

User Guide for VGS2000 IP Video Phone

- 26 -

Editing Contacts

To edit a contact in the local directory:

1. Press the Directory soft key.

2. Tap the desired contact for two seconds.

3. Tap and then edit.

4. Press the Save soft key to accept the change or the Back soft key to cancel.

5. Tap to return to the idle screen.

Deleting Contacts

To delete a contact in the local directory:

1. Press the Directory soft key.

2. Press the hardware key batch delete.

3. Tap the desired contacts.

4. Press the Delete soft key.

Placing Calls to Contacts

To place a call to a contact from the local directory:

1. Press the Directory soft key.

2. Tap the desired contact.

User Guide for VGS2000 IP Video Phone

- 27 -

The phone displays as the following figure:

3. Tap the desired number you want to dial.

The phone dials out the number automatically.

Searching for Contacts

To search for a contact in the local directory:

1. Press the Directory soft key.

2. Tap .

3. Enter a few continuous characters or numbers using the keypad.

User Guide for VGS2000 IP Video Phone

- 28 -

The contacts whose name or phone number matches the characters entered will
appear on the LCD screen. You can dial from the result list.

Importing/Exporting Contact Lists

You can manage your phone’s local directory via web user interface. And you can
import or export the contact list on phone. And you can import or export the contact
list (include group information) via web user interface.

To import a VCF file of contact list on phone:

1. Click on Directory.

2. Click on Sync.

3. Click Import, then select the desired file to import the contact list (*.vcf).

To export a VCF file of contact list on phone:

1. Click on Directory.

2. Click Sync

3. Click export to export the contact list.

4. Click OK to complete exporting the contact list (sdcard/00001.vcf).

To import a VCF file of contact list via web user interface:

1. Login the phone’s website, then click on Tools.

2. Click Browse to select a contact list file (file format must be contacts.tar) from your

local system.

3. Click Import contacts.tar to import the contact list.

To export a contact list via web user interface:

1. Login the phone’s website, then click on Tools.

2. Click Export.

History Management

The VGS2000 IP video phone maintains history lists of All Calls, Dialed Calls, Missed Calls,
Received Calls and Call Records. The local call log supports maintaining up to 400
entries. You can view the history list, place a call, add a contact or delete an entry from
the history list. You should enable the history record feature in advance.

Press Call Records, you can view audio phone record list

To view the history list:

User Guide for VGS2000 IP Video Phone

- 29 -

1. Press the History soft key.

The LCD screen displays the All Calls list.

2. Tap Dialed Calls, Missed Calls, Received Calls and Forwarded Calls to view the

corresponding lists.

3. Tap the desired entry for one second.

The detailed information of the entry appears on the LCD screen.

To place a call from the history list:

1. Press the History soft key.

2. Tap the corresponding list.

3. Tap the desired entry.

The phone dials out the entry automatically.

To add a contact to the local directory from the history list:

1. Press the History soft key.

2. Tap the corresponding list.

3. Tap the desired entry for two second.

4. Press the Create New Contacts soft key.

5. Enter the name in the Name field.

6. Press the Save soft key to accept the change.

The entry is successfully saved to the local directory.

7. Tap to return to the idle screen.

To delete an entry from the history list:

1. Press the History soft key.

2. Press the Edit soft key.

3. Tap the desired entries.

4. Press the Delete soft key.

5. Tap the OK soft key to confirm the deleting.

6. Tap to return to the idle screen.

To delete all entries from the history list:

1. Press the History soft key.

2. Press the edit soft key.

3. Press the select all

4. Press the Delete soft key.

User Guide for VGS2000 IP Video Phone

- 30 -

Account Management

You can register one or multiple accounts on the VGS2000 IP video phone. You can
also configure each line key associated with an account or configure multiple line keys
associated with an account.

Account Registration

To register an account via phone user interface:

1. Tap ->Configuration (password: 123456) ->Account.

2. Tap the desired account (line 1 to line 6).

3. Tap the Edit

4. Enter the desired values in the Display Name, Register Name, User Name, Password

Server Port and Server IP fields respectively. Contact your system administrator for

more information.

5. Tick the Enable item

6. Press the Save soft key to accept the change or the Back soft key to cancel.

7. Repeat step 2 to 5 until you have registered all accounts.

8. Tap to return to the idle screen.

The following figures show single or multiple accounts registered on the phone:

Single account:

User Guide for VGS2000 IP Video Phone

- 31 -

Multiple accounts:

You can also set a default account for dialing out calls when there are multiple
accounts on your phone. This feature can be configured via phone user interface.

Web Configuration List

In addition to the phone user interface, you can also customize your phone via web
user interface. In order to access the web user interface, you need to know the IP
address of your new phone. To obtain the IP address, press the OK key on the phone.
Enter the IP address (e.g. http://192.168.0.10 or 192.168.0.10) in the address bar of web
browser on your PC. The default user name is admin (case-sensitive) and the password
is 123456 (case-sensitive).

System Status

Network Status

Display the network status, including IP
address,MAC address and mode

System Information

Display the system information

SIP Status

Display the accounts status

User Guide for VGS2000 IP Video Phone

- 32 -

SIP Account

Account

Select account1 to account 6

Status

Enable or Disable

SIP Server

Sip server IP address

SIP Port

Sip server IP port

Register Number

Sip register number

User Name

Sip register username

Display Name

Sip register display name(optional)

Label

Label

Password

Sip register password

Register Expire

Sip register expire time(unit is second)

Outbound Proxy Server

Outbound Proxy Server’s IP address

Outbound Proxy Port

Outbound Proxy Server’s IP port

Voice Mail

Voice Mail’s service number

Subscription Period

Sip Subscription Period(unit is second)

BLA Enabled

BLA enable or disable

BLA Number

BLA number

URI_type

Phone

Preference -> Basic Settings：

Language

Multi-Language supported

Recording

All call is recorded

Inter Digit Time

Inter Digit Time

udpheartenable

udpheartperiod

Preference -> Media Settings：

Media Mode

All call’s media mode

Primary Audio Codec

Primary Audio Codec type

Primary Video Codec

Primary Audio Codec type

Video Resolution

Video Resolution

Video Frame Rate

Video Frame Rate

Video Rate Type

Video Rate Type

Video Quality

Video Quality level

Video Bit Rate

Video Bit Rate

Preference -> NTP Settings：

NTP Enabled

Enable the NTP function

NTP Server

The NTP Server IP or domain address

Time Zone

Time Zone

Preference -> QoS：

Audio Qos

Audio Qos

SIP QoS

SIP QoS

User Guide for VGS2000 IP Video Phone

- 33 -

Feature -> Basic：

DTMF Type

DTMF type

Call Waiting

Enable or Disable the Call Waiting’ function

Pound Key Sending
Enabled

Pound Key Sending Enabled
Feature -> Forward：

Always Forward

Enable or Disable

Target

Forward target number

Busy Forward

Enable or Disable

Target

Forward target number

No Answer Forward

Enable or Disable

After Ring Time

How long to start forward after Ring

Target

Forward target number

Feature -> Auto Answer：

Auto Answer Type

Auto Answer Type

Auto Answer Number 1

If the Number call in, Auto Answer it

Auto Answer Number 2

If the Number call in, Auto Answer it

Auto Answer Number 3

If the Number call in, Auto Answer it

Feature -> Hotline：

HotLine Enabled

Hotline Enabled

Account Number

Call out by this account

Number

Call out to this number

Delay

Unit is second

Feature -> Calling Account Settings：

Mode

Select which account for calling out

Account

Fixed select the account for calling out

Feature -> Emergency Number：

Emergency Phone Number

Emergency Phone Number

Emergency Account Number

Emergency call out by this account

Contacts -> LDAP：

Server Address

The LDAP server address

Port

The LDAP server port

Base

The LDAP server entrance

User Name

The user name for LDAP server login

Password

The password for LDAP server login

Connection Type

The connection type

Contacts ->Operation：

Import/Export Contacts

Import/Export contacts

Dial Plan：

User Guide for VGS2000 IP Video Phone

- 34 -

Number

SIP Account(1-6 ：
SIP;7:PSTN）

Customization：

Customer Selection

Select a customer from the list

Network

Network Mode

Network mode

Network -> Basic Network Settings：

IP Address

IP Address

NetMask

NetMask

Gateway

Gateway

Dynamic DNS

Enable or Disable Dynamic DNS

Primary DNS

Primary DNS

Secondly DNS

Secondly DNS

Network -> PPPoE Settings：

PPPOE User Name

PPPOE User Name

PPPOE Password

PPPOE Password

PPPOE Auto Dial Enabled

PPPOE Autodial enable

Network ->Other：

UPNP Enabled

UPNP enabled

Network Heartbeat
Enabled

Network Heartbeat Enabled
Network Heartbeat Period

Network Heartbeat Period

Network -> VLAN：

VLAN Internet Enable

Enable or Disable ‘VLAN’ for The Internet port

VLAN Internet Priority

set VLAN’s Priority for The Internet port

VLAN Internet VID

set VLAN’s VID for The Internet port

VLAN PC Enable

Enable or Disable ‘VLAN’ for The Internet port

VLAN PC Priority

set VLAN’s Priority for The PC port

VLAN Internet VID

set VLAN’s VID for The PC port

DSS Key

Type

Type

Number

Phone number

Name

DSS key’s name

SIP Account

Call out by this account

Update

Firmware Update：

User Guide for VGS2000 IP Video Phone

- 35 -

Automatic Update

Automatic update enable or disable

Protocol

The protocol for server connection. only support

the ‘ftp’ and ‘http’

Server

The server for update

User

The user for ftp server

Password

The password for ftp server

Upgrade Time

gap Time(unit is day)

Manual Update：

Upgrade Phone

Upgrade Phone

Other Operations：

Restart Phone

Restart Phone

Reset to factory

Reset the phone to factory status.

Note: All the apps installed by user will be deleted
after reset to factory.

Import/Export
Configuration

Import/Export Configuration