・ 内蔵データカートリッジドライブユニット(本製品)
・ 取り付けレール(2 本)
・ SATA 電源ケーブル
・ SATA データケーブル
・保証書
( *2)
( *1)
( *1)
( *1)
・ 取扱説明書(本書)
*1:カスタムメイドサービス(PGBRD101)の場合、サーバ本体に組み込まれていま
す。
*2:一般製品(PG-RD101)のみ添付。
添付のケーブルの概観を次に示します。
SATA 㔚Ḯ䉬䊷䊑䊦SATA 䊂䊷䉺䉬䊷䊑䊦
( *1)
Microsoft、Windows、Windows Server は、米国 Microsoft Corporation の米国およびその他の国におけ
る登録商標または商標です。
Linux は、Linus Torvalds 氏の米国およびその他の国における登録商標あるいは商標です。
Red Hat および Red Hat をベースとしたすべての商標とロゴは、米国およびその他の国における Red
Hat, Inc. の商標または登録商標です。
SUSE は、米国およびその他の国における Novell Inc. の商標です。
パーティションの設定は、fdisk コマンドのメニューに従って行ってください。
なお、Linux で使用したカートリッジを Windows で使用する場合は、あらかじめ Linux で
データカートリッジのすべてのパーティションを削除しておいてください。パーティション情報が残っていると、Windows でフォーマットが行えません。
Thank you for purchasing the Fujitsu Internal Data Cartridge Drive Unit (PG-RD101).
This manual explains the basic usage of the Internal Data Cartridge Drive Unit (hereafter referred to
as "this product"). Before using this product, read this manual in order to ensure proper use.
For Your Safety
This manual contains important information, required to operate this product safely.
Thoroughly review the information in this manual before using this product. Especially note the points under "Safety",
and only operate this product with a complete understanding of the material provided.
This manual should be kept in an easy-to-access location for quick reference when using this product.
High Safety
The Products are designed, developed and manufactured as contemplated or general use, including without limitation,
general office use, personal use, household use, and ordinary industrial use, but are not designed, developed and
manufactured as contemplated for use accompanying fatal risks or dangers that, unless extremely high safety is secured,
could lead directly to death, personal injury, severe physical damage, or other loss (hereinafter "High Safety Required
Use"), including without limitation, nuclear reaction control in nuclear facility, aircraft flight control, air traffic control,
mass transport control, medical life support system, missile launch control in weapon sy stem. You shall not use this
Product without securing the sufficient safety required for the High Safety Required Use. If you wish to use this Product
for High Safety Required Use, please consult with our sales representatives in charge before such use.
July, 2007
37
E
Remarks
Warning Descriptions
Various symbols are used throughout this manual. These are provided to emphasize important points
for your safety and that of others. The symbols and their meanings are as follows. Make sure to fully
understand these before reading this manual.
WAR N ING
CAUTION
The following symbols are used to indicate the type of warning or cautions being described.
Ignoring this symbol could be potentially lethal.
Ignoring this symbol may lead to injury and/or damage this product.
The triangle mark emphasizes the urgency of the WARNING and CAUTION.
Details are described next to the triangle.
A barred circle ( ) warns against certain actions (Do Not).
Details are described next to the circle.
A black circle indicates actions that must be taken.
Details are described next to the black circle.
Symbols
The following are symbols used throughout this manual.
SymbolsDefinition
These sections explain prohibited actions and points to note when using this
product. Make sure to read these sections.
These sections explain information needed to operate the hardware and
software properly. Make sure to read these sections.
→This mark indicates reference pages or manuals.
38
Abbreviations
The following expressions and abbreviations are used to describe the product names used in this
manual.
Product namesExpressions and abbreviations
Internal Data Cartridge Drive Unit (PG-RD101)This product
Microsoft
Edition
Microsoft
Edition
Microsoft
Edition
Microsoft
Edition
Microsoft
Edition
Microsoft
x64 Edition
Microsoft
x64 Edition
Microsoft
x64 Edition
Microsoft
Red Hat
Red Hat
Red Hat
Red Hat
Red Hat
Red Hat
Red Hat
Red Hat
SUSE
Backup Utility for WindowsWindows Backup
®
Windows Server® 2003, Standard
®
Windows Server® 2003, Enterprise
®
Windows Server® 2003 R2, Standard
®
Windows Server® 2003 R2, Enterprise
®
Windows Server® 2003, Standard x64
®
Windows Server® 2003, Enterprise
Windows Server 2003
Windows Server 2003
®
Windows Server® 2003 R2, Standard
®
Windows Server® 2003 R2, Enterprise
®
Windows® 2000 ServerWindows 2000 Server
®
Enterprise Linux® ES (v.3 for x86)
®
Enterprise Linux® AS (v.3 for x86)
®
Enterprise Linux® ES (v.4 for x86)
®
Enterprise Linux® AS (v.4 for x86)
®
Enterprise Linux® ES (v.4 for EM64T)
®
Enterprise Linux® AS (v.4 for EM64T)
®
Enterprise Linux® 5 (for x86)Linux v.5
®
Enterprise Linux® 5 (for Intel64)Linux v.5 for Intel64
™
Linux® Enterprise Server 9 for x86SUSE Linux
x64
Linux v.3
Linux v.4
Linux v.4 for EM64T
Windows
Linux
39
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Safety
For safe use of this product, it is vital that the following warnings are heeded.
Handling this product
W ARNING
• Keep the plastic bags used as packing, out of the reach of children.
They could cause suffocation.
• If a foreign object (water, pieces of metal, liquid) falls into this product,
immediately turn off the power and unplug it from the power source.
Contact an office listed in "Appendix A Contact Information" (pg.72).
Not doing so may cause electric shock and fire. Extreme care should be taken in
households with young children.
• Do not insert or drop foreign objects such as metals or inflammable objects into
openings in this product (ventilating holes, etc.). Doing so may cause electric
shock or fire.
• Do not remodel this product. Doing so may cause electric shock or fire.
40
CAUTION
• Do not disassemble, or take this product apart.
• Do not operate or store this product in the following environments.
- Areas of extremely low temperature
- Areas of extremely high temperature or humidity
- Areas that experience extreme temperature changes
- Areas exposed to magnetic fields
- Areas exposed to shocks or vibration
- Dusty or dirty areas (cigarette smoke, emissions)
- Areas in direct sunlight
- Areas near radiators or other heat sources
• If this product is moved from cold areas to hot areas or if room temperature
suddenly rises, internal condensation may form.
If this product is used after condensation has formed, it may damage this product
or the data cartridge. After a large change in temperature, do not turn on the
power for 1 hour.
• Eject data cartridges when not using them.
• Do not carry this product with the data cartridge left in it.
• Do not forcibly insert the data cartridge.
• Do not use this product if foreign objects such as metals have fallen into this
product. If some foreign objects have fallen into this product, contact an office
listed in "Appendix A Contact Information" (pg.72).
• Use a soft dry cloth to wipe the front when it is dirty. If a dry cloth is not sufficient,
use a cloth and mild detergent. After the dirt has been removed use a damp,
clean cloth to clean up the detergent residue. Be careful not to get any water in
this product or server. Do not use anything stronger than a mild detergent.
Recycle
When scrapping this product, contact an office listed in "Appendix A Contact Information" (pg.72).
This product must be disposed of as industrial waste.
E
41
Checking the Items Supplied
Before using the product, check that no supplied or attached items are missing.
If any items are missing, contact an office listed in "Appendix A Contact Information" (
• Internal Data Cartridge Drive Unit (this product)
• Installation rail (x2)
•SATA power cable
• SATA data cable
*1
*1
*1
• User's Guide (this document)
*1: For custom made service (PGBRD101), items are supplied with the server.
The following is an external view of the cables supplied with this product.
SATA power cableSATA data cable
*1
pg.72).
42
Microsoft, Windows, and Windows Server are trademarks or registered trademarks of Microsoft
Corporation in the United States and other countries.
Linux is a trademark or registered trademark of Linus Torvalds in the United States and other countries.
Red Hat and all Red Hat-based trademarks and logos are trademarks or registered trademarks of Red
Hat, Inc. in the United States and other countries.
SUSE is a trademark of Novell Inc. in the United States and other countries.
Other product names used are trademarks or registered trademarks of their respective manufacturers.
Other products are copyrights of their respective manufacturers.
All Rights Reserved, Copyright FUJITSU LIMITED 2007
This chapter explains the feature of this product.
This product is a backup device that uses a replaceable data cartridge and can be installed in a server.
The capacity of the data cartridge can be selected to meet various requirements.
This product does not provide a hardware compression function. Also, this product is not suited for
continuous operation and long-term storage of backed up data.
2
How to Install and Introduce
this Product to a Server
This chapter explains installation and introduction of this product to a server.
2.1Checking the Setting Environment
Refer to the "Safety Precautions" and "Start Guide" supplied with the server, check the setting environment.
2.2Installing and Connecting this Product to
the Server
1 Turn off the server (PRIMERGY TX120/TX120W) and connected
devices, and unplug all power cables from the outlet.
2 Remove the cover of the server.
1. Remove the foot stands and lay the server with the rubber feet down.
44
Rubber foot
2. Slide the cover toward you (towards the front cover), while pushing the lock
button on the upper side of the server (1), and then lift up the cover to remove it.
3 Remove a reinforcing bar.
After lifting up (1) and disconnecting, pull (2) towards the rear and remove.
Reinforcing bar
2 How to Install and Introduce this Product to a Server 45
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4 Remove the internal hard disk drive bay / internal CD-ROM drive
bay.
1. Remove all cables connected to the internal hard disk drive bay / internal CDROM drive bay.
SAS connector 1
SAS connector 2
Power cable
SAS cable 2
SAS cable 1
Power cable
IDE cable
SAS LED cable
46
2. Pushing the "PUSH" part on the side of the server, slide the internal hard disk
drive bay / internal CD-ROM drive bay to the front side and lift it up.
PUSH
5 Remove the cover of the optional bay.
Insert your fingers into two holes of the cover and pull the cover towards you to remove it.
The cover of the optional bay
6 Remove the power cables connected to the baseboard 24 pin ATX
power connector and 4 pin ATX power connector (1), and pull the
power unit up slightly (2).
Pull the power unit up slightly.
㽳
FrontRear
㽲Remove the power connector (two places).
2 How to Install and Introduce this Product to a Server 47
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7 Connect the SATA cable included with this product to the
baseboard SATA connector.
SATA connector
USB connector
Floppy disk connector
Front
Rear
8 Return the power unit to its original position, and reconnect the
power cables to the baseboard 24 pin ATX power connector and
4 pin ATX power connector.
9 Install the rails supplied with this product.
48
10 Partially insert this product into the server option bay (1), and
connect the SATA data cable and SATA power cable to the rear of
this product (2).
[Rear of this product]
11 Insert this product fully into the server bay.
Be careful not to pinch or catch any cables.
12 Connect the power cable for the server internal option to the SATA
power cable connected to this product.
2 How to Install and Introduce this Product to a Server 49
E
1. Open the clips which bound the cables in the server.
Clip
2. Connect a SATA cable which connected this product and an optional power
cable of the server.
SATA data cable
50
SATA connector
This product
SATA power cable
Power supply
unit
Power cable for internal options
13 Install the internal hard disk drive bay/internal CD-ROM drive bay.
Put the projections on the bottom face of the internal hard disk drive bay / internal CD-ROM
drive bay to the holes of the optional bay, and slide it to be fixed.
Internal hard disk drive bay / internal CD-ROM drive bay
[The bottom face]
Projection
14 Connect the cables which are removed in step 4 to the internal
hard disk drive bay / internal CD-ROM drive bay.
Make sure to connect cables to the same connector.
15 Attach the reinforcing bar which is removed in step 3.
2 How to Install and Introduce this Product to a Server 51
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16 Remove the optional bay panel from the cover of the server.
Take off the tab inside of the panel to remove it.
Optional bay panel
17 Attach the cover of the server.
Cover of the server
52
2.3Checking the BIOS and OS Settings of the
Server
2.3.1Checking the BIOS Settings
The following shows how to check the BIOS settings.
Make sure to check and set the BIOS settings when using an FDD unit (USB) or
operating with a data cartridge inserted. If these settings are not performed, floppy
disk access will not be possible when booting from the FDD unit (USB), manually
installing Windows, or performing Windows Automatic System Recovery (ASR)
function.
1 Turn the server on.
2 During POST, press the [F2] key while the message "<F2> BIOS
Setup / <F12> BOOT Menu" is displayed on the screen.
3 The Main menu of BIOS Setup Utility is displayed when POST com-
pletes.
Check that "TANDBERGRDX-(TS)" is displayed in "Native IDE".
AdvancedSecurityServerExitMain
System Time:
System Date:
Standard IDE:
Native IDE:
Boot Options
Base Memory:
Extended Memory:
Help
F1
Exit
Esc
Select Item
Select Menu
[HH:MM:SS]
[MM:DD:YYYY]
[******]
[TANDBERGRDX-(TS)]
640KB
***M
Change Values
-/+
Enter
Select Sub-Menu
2 How to Install and Introduce this Product to a Server 53
Item Specific Help
Setup Defaults
F9
Save and Exit
F10
E
4 Select "Boot Options" and press the [Enter] key.
The Boot Options sub menu is displayed.
AdvancedSecurityServerExitMain
Item Specific HelpBoot Options
POST Errors:
Keyboard Check:
SM Error Halt:
Fast Boot:
Quiet Boot:
Boot Menu:
NumLock:
MultiBoot for HDs:
Boot Sequence
Help
F1
Exit
Esc
Select Item
Select Menu
[Halt On All Errors]
[Enabled]
[Enabled]
[Disabled]
[Disabled]
[Enabled]
[Auto]
[Enabled]
Change Values-/+
Select Sub-MenuEnter
5 Select Boot Sequence and press the [Enter] key.
AdvancedSecurityServerExitMain
Boot Sequence:
CD-ROM Drive
+Diskette
+Hard Drive
Legacy LAN card
F9
F10
Item Specific HelpBoot Sequence
Setup Defaults
Save and Exit
54
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values-/+
Select Sub-MenuEnter
Setup Defaults
F9
Save and Exit
F10
6 Check that booting from this product is disabled, and the FDD unit
(USB) is prioritized before this product (when an FDD unit (USB) is
connected).
1. Check if "!" is displayed in front of "TANDBERGRDX-(TS)".
If "!" is not displayed, perform the following operation to display it.
1. Select "TANDBERGRDX-(TS)".
2. Press the [Space] key.
"!" is displayed.
2. When an FDD unit (USB) is connected, check that "Y-E DATA USB-FDD-(USB
1.1)" is displayed above "TANDBERGRDX-(TS)".
If "Y-E DATA USB-FDD-(USB 1.1)" is displayed below "TANDBERDRDX-(TS)",
use the [+] and/or [-] key to move it above "TANDBERGRDX-(TS)".
2 How to Install and Introduce this Product to a Server 55
Setup Defaults
F9
Save and Exit
F10
E
• When an FDD unit (USB) is connected:
AdvancedSecurityServerExitMain
Boot Sequence:
CD-ROM Drive:
+Diskette
Y-E DATA USB-FDD-(USB 1.1)
! TANDBERGRDX-(TS)
+Hard Drive
Legacy LAN card
Item Specific HelpBoot Sequence
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values-/+
Select Sub-MenuEnter
Setup Defaults
F9
Save and Exit
F10
2.3.2Settings for Windows
This product is displayed as a removable disk in Windows Explorer (As "TANDBERG RDX" in the
device manager).
The following settings are necessary in order to use this product in Windows.
In order to increase data transfer rate, make sure to perform the following settings.
1 Click the "Start" button → "All Programs" → "Administrative Tools"
→ "Computer Management" in this order.
2 Click "Device Manager".
3 In the "View" menu, click "Devices by connection".
4 Open the device tree and check if "TANDBERG RDX" is displayed
under "Primary IDE Channel" or "Secondary IDE Channel".
56
5 Right click "TANDBERG RDX", and select Properties.
The next diagram shows an example where the "TANDBERG RDX" is added under the
Serial ATA Controller "Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage
Controller".
Intel(R) 82801GB/ GR/ GH (ICH7 Family) Serial ATA Storage Controller
Secondary IDE Channel
-
Primary IDE Channel
TANDBERG RDX
Generic Volume
The "Properties" window appears.
6 Check "Location" in the "General" tab of the "TANDBERG RDX Prop-
erties".
The diagram shown in Step 5 is "Location 1".
7 Click [OK] and the "Properties" window closes.
8 Right click the channel where the "TANDBERG RDX" is added to
the "Serial ATA Controller" and click "Properties".
The "IDE Channel Properties" window is displayed.
Intel(R) 82801GB/ GR/ GH (ICH7 Family) Serial ATA Storage Controller
Secondary IDE Channel
-
Primary IDE Channel
TANDBERG RDX
Generic Volume
2 How to Install and Introduce this Product to a Server 57
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9 Change "Transfer Mode" of "Device 1"(Located in the "Number 1"
checked in Step 6) in the "Advanced Settings" tab from "PIO Only"
to "DMA if available" and click [OK].
It is not necessary to restart after setting changes are complete.
10 Right click the IDE channel where the "TANDBERG RDX" is added
to the "Serial ATA Controller" and click the "Advanced Settings" tab
of the Primary IDE Channel Properties.
If "Transfer Mode" is "DMA if available" and "Current Transfer Mode" is "Ultra DMA Mode
4", settings are finished.
58
2.3.3Settings for Linux
This product is recognized as a removable disk in Linux.
The following shows how to check and set this product in Linux.
How to check the device
When this product is recognized in Linux, the following logging message is output at OS startup.
Use the "dmesg" command and check the recognized device name from the logging message.
The following shows an example of the logging message when this product is recognized as "/dev/
sdb".
• Example of the logging message
......
scsi2 : ata_piix
Vendor: TANDBERG Model: RDX Rev: ****
Type: Direct-Access ANSI SCSI revision: 03
Attached scsi removable disk sdb at scsi1, channel 0, id 1, lun 0
......
Formatting the Data Cartridge
Format the data cartridge from the NTFS format to the file system used in Linux.
Installing the data cartridge in this product and using the "mkfs" command will format it.
• When using the "mkfs" command
The following shows an example of the "mkfs" command when formatting to the ext3 file system.
# mkfs.ext3 /dev/sdb1
• When changing the data cartridge partition configuration
Create a new data cartridge partition using the "fdisk" command.
The following shows an example of the "fdisk" command.
# fdisk /dev/sdb
Follow the "fdisk" command menu for setting the partition.
Furthermore, when using a data cartridge used in Linux before using in Windows, first delete all the
partitions using Linux. If there is any partition information left on the data cartridge, Windows cannot
format the data cartridge.
How to set the automount
The following shows how to set the automount when the data cartridge is inserted in this product.
Setting this product’s information to the " /etc/fstab" file enables automounting when the data cartridge is inserted in this product.
The following shows a setting example for the "/etc/fstab" file when using the data cartridge automount in this product.
Automouting is enabled from the next OS reboot after setting the "/etc/fstab" file. (Create the mount
point: /media/rdx using the "mkdir" command in advance).
2 How to Install and Introduce this Product to a Server 59
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• Setting example of "/etc/fstab"
......
/dev/sdb1 /media/rdx auto pamconsole,exec,noauto,managed 0 0
......
When not using the automount, mount manually using the "mount" command after inserting the data
cartridge.
The following shows an example of the "mount" command execution when mounting manually.
# mount -t ext3 /dev/sdb1 /media/rdx
60
3
Component Names and Functions
This chapter explains the component names and functions of this product.
3.1Front Panel and Connector
3.1.1Front View
The front view of this product is as follows.
Forced ejection hole
* This is both the eject button and the unit indicator.
Eject button/Unit indicator
[When a data cartridge is inserted in this product]
Cartridge indicator
E
3 Component Names and Functions 61
Eject button/Unit Indicator
Press this button when ejecting the data cartridge from this product.
Normally, do not use this button, eject using the software.
The unit indicator shows this product's status.
DisplayStatus
OffPower is not supplied to this product.
Solid GreenPower is supplied, and this product can be used.
Blinking GreenData cartridge is being ejected.
Solid AmberThis product detected an error (data cartridge ejection is failed, or this product
may be damaged).
Blinking AmberThe eject button was pressed while the data cartridge was being accessed.
After blinking amber for a few seconds it will return to solid amber.
Depending on the software, the data cartridge will be ejected after if there is
no ejection prohibition.
Forced Ejection Hole
This hole is used for urgent forced ejection. The data cartridge can be ejected by using a paper clip,
etc, to press the button in the hole. Use this function to eject the data cartridge if power is not supplied
to this product.
Do not use the forced ejection function to eject a data cartridge when the power to
this product is supplied. This may cause an OS/ backup software error, or damage
the data cartridge.
Cartridge Indicator
Displays the status of the data cartridge inserted in this product.
OffThe power to the data cartridge is not supplied. The data cartridge is not
Solid GreenThe data cartridge is ready.
Blinking GreenThe data cartridge is operating.
Solid Amber
or blinking Amber
62
DisplayStatus
inserted correctly or the data cartridge may be damaged.
This product detected a data cartridge error (The data cartridge may be
damaged).
3.1.2Rear View
The rear view of this product is as follows.
SATA connector
SATA connector
Connect the SATA data cable and SATA power cable included with this product.
3.2Inserting/Ejecting the Data Cartridge
To handle the data cartridge properly, refer to "4 About the Data Cartridge" (pg.65).
How to insert
With this product on it’s side, insert the data cartridge slowly into this product with the cartridge indicator down and the label panel facing you.
[This product]
[Data cartridge]
Cartridge indicator
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3 Component Names and Functions 63
How to eject
• When the power of this product is turned on
Normally, do not use the eject button to eject, use the OS or backup software to eject.
- Ejecting using Windows
1. Right click this product in Explorer.
2. Select "Eject" from the displayed menu.
If the following message is displayed, access to the data cartridge is occurring. After
closing the applications being used, re-eject the data cartridge.
When using Windows Server 2003, Administrator privileges are required for
ejecting or formatting the data cartridge. When ejecting or formatting the
data cartridge without Administrator privileges, refer to "• Changing the
security policy" (
- Ejecting Using Linux
1. Close the backup software using this product.
2. Unmount, and press this product's eject button, or execute "eject /dev/sdb1" *.
Example: When the data cartridge (/dev/sdb1 *) is mounted on /media/rdx
# eject /media/rdx
or
# eject /dev/sdb1 *
* change /dev/sdb1 depending on the environment
pg.67), and change the settings.
64
• When the power of this product is turned off
Check that the unit indicator and the data cartridge indicator lights are off and insert a paper clip or
like object into the forced ejection hole and press.
4
About the Data Cartridge
This chapter explains the data cartridge used for this product.
4.1Data Cartridges That can be Used
Use a data cartridge made for TANDBERG DATA's RDX QuikStor.
The data cartridge is a replaceable part. Replace 5 years after purchase to ensure
safety.
4.2Handling the Data Cartridge
This section describes the points to note when handling the data cartridge used for this product.
Follow the notes below when handling the data cartridge.
• Do not drop or subject the cartridge to external shocks.
• Keep this cartridge away from exposure to strong magnetic field.
• Do not store the cartridge in a dusty place.
• Do not disassemble the whole cartridge.
• Do not demagnetize the cartridge.
• Do not forcibly insert the cartridge into the drive.
• To avoid occurrence of internal condensation, do not use this cartridge where extreme temperature
change occurs. (Temperature: <15°C/h, Humidity: <20%/h)
• If the environment has changed significantly, only use this cartridge after leave it in operation
environment at 24 hours.
• Do not apply labels anywhere but the label area (front of the data cartridge).
• Data cartridges are not designed to be stored for extended periods of time.
• When storing data in a data cartridge for a long time, store the data cartridge in its plastic case and
keep it under the following temperature and humidity conditions:
ItemStorage Conditions
Temperature10 – 30 °C
Humidity20 – 60 % (No condensation)
Maximum wet-bulb
temperature
24 °C or less
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4 About the Data Cartridge 65
4.3Data Write Protection
To make the data cartridge write-protected, slide the write-protect switch to the left.
Write-protect
Write protect
switch
66
5
Cautions Concerning Backup
This chapter explains the points to note about backup operations for this product.
General
• This product and the data cartridge is a device to backup a server's hard disk. If this device is used
as a hard disk for a server, the data cartridge may fail or be damaged and data may be lost.
• Do not use multiple applications or utilities to access this product at the same time.
Example: Performing the data cartridge "Disk volume check" (check disk) while using this product
with Windows Backup.
• Do not use the data cartridge in multiple applications.
Example: Deleting a file created by Windows Backup using Windows Explorer.
• Do not operate files created with backup software in explorer in order to protect against accidental
erasure of files.
• If using the same data cartridge for backup and backup fails, all data may be lost. Also, if the data
cartridge is damaged data restoration may be impossible. By using multiple data cartridges for
backup, trouble can be minimized.
Example: Using a different data cartridge for backup everyday of the week.
• In the backup software, "verify backed up data" can be specified. When this is specified, the
written data is read and inspected after backup completes, in order to improve reliability
(Recommended).
If data inspection is not performed, backup data may not be restored when a failure has occurred in
this product during backup.
• Changing the security policy
When using Windows Server 2003, Administrator privileges are required for ejecting or
formatting the data cartridge. When ejecting or formatting the data cartridge without the
Administrator privileges, change the security policy settings by following procedure.
1. Log on with the Administrator account.
2. Click the [Start] button, [All Programs]-[Administrative Tools]-[Local Security
Policy].
The [Local Security Setting] dialog box appears.
3. Double click the [Local Policies] in the left side frame, click the [Security
Options] from the opened list.
4. Double click [Devices: Allowed to format and eject removable media].
The [Devices: Allowed to format and eject removable media Properties] dialog box
appears.
5 Cautions Concerning Backup 67
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5. Select the privileges setting from the [Local Security] tab drop-down list.
The privileges setting can be selected from the following three types.
ContentsDescription
AdministratorsOnly administrators can eject removable media.
Administrators and
Power Users
Administrators and
Interactive Users
6. Click [OK] to save the changes.
7. Close the [Local Security Policy Setting] window, and restart the server.
Administrators and Power users can eject removable media.
All users can eject removable media.
Windows Backup
• Depending on the specification of Windows Backup, data transfer rates may be low (7 to 11MB/s).
Also, split backup over two volumes may not be possible.
• When backing up with Windows Backup, select "Replace the data on the media with this backup".
Do not select "Append this backup to the media", if there is not enough capacity, the existing
backup data will be erased.
68
6
Troubleshooting
This chapter explains troubleshooting methods when this product is not operating
correctly.
If the problem is not resolved after using these methods, contact an office listed in "Appendix A
Contact Information" (
For information on the unit indicator and cartridge indicator status refer to "3.1.1 Front View"
pg.61).
(
The unit indicator does not turn green
when the server is turned on.
This product is not displayed in the server
BIOS Setup Utility.
This product is not recognized by the OS/
backup software.
The cartridge indicator does not turn on
when the cartridge is inserted.
The data cartridge is inserted but is not
recognized by the OS/ backup software.
The data cartridge cannot be ejected using
the OS/ backup software.
pg.72).
PhenomenonSolution
Check that this product is connected correctly to the
server (if the SATA power cable and SATA data
cable are connected correctly).
Check that this product is connected correctly to the
server (if the SATA power cable and SATA data
cable are connected correctly).
• Check if this product is displayed in the Server's
BIOS setup utility.
• Check if this product is supported by the backup
software.
Eject and re-insert the data cartridge.
Check if the indicator turns on when using a
different data cartridge. If it turns on with a different
cartridge, the other cartridge is damaged.
Check if the cartridge indicator is green.
Check that it is in a format usable by the OS /
backup software.
• Close the software that may be using this product
and try ejecting again.
• Try ejecting after rebooting the server.
• Check if the data cartridge can be ejected when
the OS is not operating (BIOS Setup Utility, etc.).
If it cannot be ejected, this product may have
failed.
6 Troubleshooting 69
E
PhenomenonSolution
Data cartridge cannot be inserted.• Check if there is a foreign object blocking the car-
tridge inserting.
• Check if the data cartridge is damaged.
Data transfer rate is very low.If using Windows refer to "2.3.2 Settings for
The OS does not start up when the data
cartridge is inserted.
Windows" (
correct.
Depending on the data being backed up, and server
status, data transfer rate may be affected.
• Eject the data cartridge and check if the OS can be
• Refer to "2.3.1 Checking the BIOS Settings"
pg.56) and check if all settings are
started.
(
pg.53) and check if all BIOS settings are cor-
rect.
70
7
Specifications
This chapter explains the specifications for this product.
• Hong Kong:
Fujitsu Hong Kong Limited
Tel: +852-2827-5780
Fax: +852-2827-4724
Address: 10/F., Lincoln House, 979 King's Road Taikoo Place, Island East, Hong Kong
• Indonesia:
PT. Fujitsu Systems Indonesia Offices Headquarters
Tel: +62-21-570-9330 (Hunting)
Fax: +62-21-573-5150
Address: Wisma Kyoei Prince 10th Floor Jl. Jend. Sudirman Kav 3-4 Jakarta,
Indonesia 10220
•Korea:
Fujitsu Korea Ltd.
Tel: +82-2-3787-6000
Fax: +82-2-3787-6066
Address: Susong Tower Building, 83-1 Susong-Dong Jongno-Gu, Seoul,
Republic of Korea 110-140
• Malaysia:
Fujitsu (Malaysia) Sdn. Bhd.
Tel: +60-3-8318-3700
Fax: +60-3-8318-8700
Address: 1st Floor, No.3505 Jalan Technokrat 5 63000 Cyberjaya, Selangor Darul Ehsan Malaysia
• Philippines:
Fujitsu Philippines, Inc.
Tel: +63-2-812-4001
Fax: +63-2-817-7576
Address: 2nd Floor, United Life Building, A. Arnaiz Legaspi Village, Makati, Metro
Manila Philippines
72
• Singapore:
Fujitsu Asia Pte. Ltd.
Tel: +65-6777-6577
Fax: +65-6771-5502
Address: 20, Science Park Road, #03-01 TeleTech Park, Singapore Science Park II,
Singapore 117674
• Thailand:
Fujitsu Systems Business (Thailand) Ltd.
Tel: +66-2-500-1500
Fax: +66-2-500-1555
Address: 12th Floor, Olympia Thai Tower, 444 Rachadapisek Road Samsennok, Huaykwang,
Bangkok, Thailand 10310
• Vietnam:
Fujitsu Vietnam Limited
Tel: +84-4-831-3895
Fax: +84-4-831-3898
Address: Unit 802-8th floor, Fortuna Tower Hanoi 6B Lang ha Street, Ba dinh District, Hanoi
Socialist Republic of Vietnam
• United States:
Fujitsu Computer Systems Corporation
Tel: +1-800-831-3183
Fax: +1-408-496-0575
Address: 1250 East Arques Avenue, Sunnyvale, CA USA 94088-3470
For the latest information, refer to the Fujitsu PRIMERGY website (http://primergy.fujitsu.com).