
Acoustic Clouds
Nimbus • Hexus • Altos • Cirrus
TM TM TM TM
INSTALLATION MANUAL
Congratulations on purchasing your new cloud kit from Primacoustic. The
Primacoustic acoustic clouds are high performance absorption panels that are
designed to hang from the ceiling and capture ambient noise and reverberation by
absorbing sound as it hits the face of the panel while trapping powerful reections in
behind as they echo off the ceiling. Please take a few minutes to read through this
installation manual. It will give you a list of included parts, as well as step-by-step
assembly instructions and installation options. Please refer to www.primacoustic.
com for general room acoustics information and further details. Should you have any
questions or comments, we invite you to send an email to info@primacoustic.com
Call Centers and Open Ofce Plans
BOX CONTENTS:
Before beginning assembly, please take a
moment to familiarize yourself with the box
contents.
Qty Description
2 High density glass-wool panel
24” x 48” x 2” (610 x 1216 x 51mm)
8 Helix anchors
1. Density - The number of clouds in a
given area will determine the rate of sound
absorption. This can vary depending on
room size and noise levels.
2. Location - Spread evenly for general
sound control or concentrate over noisy
areas to absorb sound before it can
reect.
BAR
8 Buttery anchors
8 Eye-screw
8 SlipNot
3. Suspension Height - Leave a minimum
2” (51mm) of air space between the
panel and ceiling. The included SlipNot
allows up to a maximum of 78” (198cm).
BAR
Primacoustic is a division of Radial Engineering Ltd.
1588 Kebet Way, Port Coquitlam, BC Canada V3C 5M5
Tel: (604) 942-1001 • Fax (604) 942-1010 • info@primacoustic.com
www.primacoustic.com
Specications and appearances subject to change without notice.
Copyright © 2016, all rights reserved. User Guide part #: R870 2045 00

1. CEILING ANCHOR LOCATIONS
Measure and mark your ceiling for
suspension point locations. Pay close
attention to where you want the panel to
be situated. This way the panel anchors
will be directly below each ceiling
mounting point. All cables should hang
perfectly straight to create a dead hang.
2. PANEL ANCHOR LOCATIONS
Measure and mark the backside of the
panel. Anchors should be a minimum of
4” in from the panels edge. Each anchor
location should be spaced to match the
location marked on the ceiling in the
previous step.
4”
(101mm)
3. INSTALLING CEILING ANCHORS
Probe your ceiling to nd out if there is a
solid or hollow backing. Using a hammer
tap a nail into each ceiling anchor
location to determine the backing. If the
backing is solid continue to next step.
If the backing is hollow skip to step 5
“Hollow Backed Ceiling”.
4. SOLID BACKED CEILING
If one or more of your ceiling anchor
locations is on a solid backing, such as a
joist, you don’t need to use the included
buttery anchors. In such a case, use a
1/8” (3.2mm) drill bit to make a pilot hole
and screw the eye-screw in directly.
7. ATTACH THE CEILING EYLETS
Remove the hook from the SlipNot cable
by pushing in the center pin. Feed the
wire through the ceiling eyelet, then
through the looped end of the wire.
Reattach the hook by pushing the wire
through the center pin.
5. HOLLOW BACKED CEILING
If the backing above your ceiling is
hollow, use a 5/16” (7.9mm) drill bit
to make a hole for the buttery anchor
and follow the steps below. Repeat the
anchor and eye-screw installation until
all your suspension points are ready.
A B C
Fold. Tap. Screw.
8. ATTACH THE PANEL
Clip the SlipNot hook through the
opening on the Helix anchor. Pull the
cable to adjust the height.
6. TWIST IN THE HELIX ANCHOR
With the panel face down, push and twist
the panel anchor into the panel until it
breaks through the micromesh and is
ush with the panel. Repeat for the other
three anchors.
9. SUSPEND AND LEVEL
With the panel suspended, you can
ne tune the lengths of the SlipNot
by pressing the center pin to release
the cable. Level the panel and set the
spacing between ceiling and the panel.
For the best acoustic performance
maintain a minimum of 2 inches (51mm)
spacing.
Min 2”
(51mm)
LIMITED WARRANTY
Primacoustic products are guaranteed to be free of manufacturing defects for a period of thirty (30) days after purchase. In the unlikely event that a defect is uncovered, please email info@primacoustic.
com or call 604-942-1001 to obtain a return authorization number (RA#) from Primacoustic before the thirty (30) day warranty period expires. Once you have obtained an RA number return the product,
freight prepaid, within fteen (15) days after the date the RA number is issued. In the original packaging (or another, affording an equal degree of protection) include all of the following: (1) RA number
clearly marked on the returned package; (2) a copy of the original bill of sale showing proof of purchase from an authorized retail seller; and (3) a written note describing the defect including your name,
address, telephone number, email address and the applicable RA number. You are solely responsible for all shipping and insurance costs for returning the product to Primacoustic, and you will not be
reimbursed or compensated for any loss or damage incurred. Primacoustic will at its discretion repair or replace the product. Should the product be no longer available, Primacoustic reserves the right
to exchange this with a product of similar performance and value. Due to different dye lots, Primacoustic cannot guarantee exact color match. This Warranty shall solely extend to the original owner and
is limited to manufacturing defects only and excludes damage due to improper installation, freight handling, wear and tear, abuse, misuse, misapplication, color fading or deterioration due to prolonged
exposure to ultra violet light, smoke, humidity or other environmental factors. It is understood that the use and suitability of the product is entirely the responsibility of the buyer or specifying engineer and
as such, these parties agree to hold Primacoustic, or its associated company, and/or ofcers, harmless from any responsibility whatsoever other than what is clearly outlined in this warranty. This warranty
gives you specic legal rights, and you may also have other rights, which may vary depending on where you live and where the product was purchased.