Pride Mobility Victory XL User Manual
Owner’s Manual
ATTENTION:
Please read the content
of your owners manual
before operating your
scooter.
®
The Ultimate In Style & Performance
Exeter, PA
St. Catharines, ON 1-800-800-8586
www.pridemobility.com
SAFETY GUIDELINES
Please read and follow all instructions in this owners manual before attempting to operate your scooter for the first
time. If there is anything in this manual you do not understand, or if you require additional assistance for setup,
contact your authorized Pride provider.
Using your Pride product safely depends upon your diligence in following the warnings, cautions, and instructions
in this owners manual. Using your Pride product safely also depends upon your own good judgement and/or
common sense, as well as that of your provider, caregiver, and/or healthcare professional. Pride is not responsible
for injuries and/or damage resulting from any persons failure to follow the warnings, cautions, and instructions in
this owners manual. Pride is not responsible for injuries and/or damage resulting from any persons failure to
exercise good judgement and/or common sense.
The symbols below are used throughout this owners manual to identify warnings and cautions. It is very important
for you to read and understand them completely.
WARNING! Failure to heed the warnings in this owners manual may result in personal injury.
CAUTION! Failure to heed the cautions in this owners manual may result in damage to your
scooter.
Copyright © 2003
Pride Mobility Products Corp.
INFMANU1297
CONTENTS
I. INTRODUCTION......................................................................................................................... 4
II. SAFETY ......................................................................................................................................... 6
III. EMI/RFI ........................................................................................................................................ 15
IV. SPECIFICATIONS ................................................................................................................... 17
V. YOUR VICTORY XL ................................................................................................................. 19
VI. BATTERIES AND CHARGING ............................................................................................ 24
VII. OPERATION ............................................................................................................................... 28
VIII. COMFORT ADJUSTMENTS................................................................................................ 30
IX. DISASSEMBLY AND ASSEMBLY ..................................................................................... 32
X. OPTIONAL ACCESSORIES................................................................................................. 34
XI. BASIC TROUBLESHOOTING ............................................................................................. 35
XII. CARE AND MAINTENANCE ................................................................................................ 36
XIII. WARRANTY ............................................................................................................................... 38
Victory XL/RevD/June03 www.pridemobility.com
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I. INTRODUCTION
Welcome to Pride Mobility Products Corporation (Pride). Congratulations on the purchase of your new Pride
Scooter. Your scooter design combines the most advanced state-of-the-art components with modern, attractive
styling. We are certain that the design features and trouble-free operation will add convenience to your daily living
and ensure complete satisfaction.
At Pride, your safety is important to us. Please read and follow all of the instructions in this manual before you
attempt to operate your scooter for the first time. These instructions were produced for your benefit. Your understanding of these instructions is essential for the safe operation of your new Pride Scooter.
Pride is not liable for damage to property or personal injury arising out of the unsafe use of a Pride Scooter. Pride
is also not liable for any property damage or personal injury arising out of the failure of any person and/or user to
follow the instructions and recommendations set forth in this manual or any other instructions or recommendations
contained in other scooter related literature issued by Pride or contained on the Pride Scooter itself.
This owners manual is compiled from the latest specifications and product information available at the time of
publication. We reserve the right to make changes as they become necessary. Any changes to our products may
cause slight variations between the illustrations and explanations in this manual and the product you have purchased.
If you experience any problems with your scooter that your are not able to solve, or if you do not feel capable of safely
following any of the instructions and/or recommendations contained in this manual, please contact your authorized
Pride Provider for assistance.
Once you understand how to operate and take care of your scooter, we are certain that it will give you years of troublefree service and enjoyment.
Information Exchange
We want to hear your questions, comments, and suggestions regarding this manual. We would also like to hear about the
safety and reliability of your new Pride Scooter, and the service you received from your authorized Pride Provider.
Please notify us of any change of address so we can keep you apprised of important information regarding safety, new
products, and new options that can increase your ability to use and enjoy your Pride Scooter. Please feel free to write us
at the address below:
Pride Mobility Products Corporation
Attn: Customer Care Department
182 Susquehanna Avenue
Exeter, PA 18643-2694
customercare@pridemobility.com
1-800-424-8205
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I. INTRODUCTION
Pride Owners Club
As a Pride product owner, you are invited to register your products warranty and enroll in the Pride Owners Club.
You may do so by filling out and returning your enclosed registration card or by visiting Prides web site at
www.pridemobility.com. As a registered member, each time you visit our site you will have access to the most
interactive and honest educational venue available today for people with mobility needs, their families, and friends.
From our home page, click on the button that reads Owners Club to enter a page dedicated to current and
potential Pride product owners. You will gain access to interviews, stories, recreation ideas, daily living tips,
product and funding information, and interactive message boards. Message boards invite you to speak with other
Pride customers as well as Pride representatives who are available to assist you with any questions or concerns
you may have.
My Authorized Pride Provider Is:
Name:_______________________________________________________________________________
Address:_____________________________________________________________________________
Phone Number:________________________________________________________________________
Quick Reference Information:
Scooter Model:________________________________________________________________________
Serial Number:__________________________________________________________________________
Purchase Date:________________________________________________________________________
NOTE: If you ever lose or misplace your product registration card or this owners manual, contact us and
we will be glad to send you a new one immediately.
Victory XL/RevD/June03 www.pridemobility.com
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II. SAFETY
GENERAL
WARNING! Do not operate your new scooter for the first time without completely reading
and understanding this owners manual.
Your Scooter is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an extensive variety of products to best fit the individual needs of the scooter user. Please be aware that the final selection
and purchasing decision regarding the type of scooter to be used is the responsibility of the scooter user who is
capable of making such a decision and his/her healthcare professional (i.e., medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the
scooter to the user and has assisted the prescribing healthcare professional and/or the authorized Pride Provider in
the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the scooter user will need to practice
operating the scooter in the presence of a trained attendant. A trained attendant can be defined as a family member
or care professional specially trained in assisting a scooter user in various daily living activities.
As you begin using your scooter during daily activities, you will probably encounter situations in which you will
need some practice. Simply take your time and you will soon be in full and confident control as you maneuver
through doorways, on and off lifts, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help the user become accustomed to
operating the scooter safely.
MODIFICATIONS
Pride has designed and engineered your scooter to provide maximum mobility and utility. A wide range of accessories is available from your authorized Pride Provider to further customize your scooter to better suit your needs
and/or preferences. However, under no circumstances should you modify, add, remove, or disable any feature,
part, or function of your scooter.
WARNING! Do not modify your scooter in any way not authorized by Pride. Unauthorized
modifications may result in personal injury and/or damage to your scooter.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move your scooter by any of its removable parts.
Personal injury and damage to the scooter may result.
ELECTROMAGNETIC FIELDS
Your scooters road performance features may be influenced by electromagnetic fields caused by cellular telephones or other radiating devices, such as hand-held radios, radio and television stations, wireless computer links,
microwave sources, and paging transmitters. Learn more about this topic in III. EMI-RFI.
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II. SAFETY
PRE-RIDE SAFETY CHECK
Get to know the feel of your scooter and its capabilities. Pride recommends that you perform a safety check before
each use to make sure your scooter operates smoothly and safely. For details on how to perform these necessary
inspections, see XII. Care and Maintenance.
Perform the following inspections prior to using your scooter:
n Check for proper tire inflation (if equipped with pneumatic tires).
n Check all electrical connections. Make sure they are tight and not corroded.
n Check all harness connections. Make sure they are secured properly.
n Check the brakes.
n Check battery charge.
If you discover a problem, contact your authorized Pride Provider for assistance.
TIRE INFLATION
If your scooter is equipped with pneumatic tires, you should check or have the air pressure checked at least once
a week. Proper inflation pressures will prolong the life of your tires and help ensure the smooth operation of your
scooter.
WARNING! It is critically important that 30-35 psi tire pressure be maintained in pneumatic
tires at all times. Do not underinflate or overinflate your tires. Low pressure may result in
loss of control, and overinflated tires may burst. Failure to maintain 30-35 psi tire pressure
in pneumatic tires at all times may result in tire and/or wheel failure, causing serious
personal injury and/or damage to your scooter.
WARNING! Inflate your scooter tires from a regulated air source with an available pressure
gauge. Inflating your tires from an unregulated air source could overinflate them, resulting
in a burst tire and/or personal injury.
WEIGHT LIMIT ATIONS
Your scooter is rated for a maximum weight capacity. Please refer to the specifications table for information.
WARNING! Exceeding the weight capacity voids your warranty and may result in personal
injury and damage to your scooter. Pride will not be held responsible for injuries and/or
property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your scooter. Carrying passengers may result in
personal injury and/or property damage.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on
your scooter.
n Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
n Take wide swings with your scooter around any tight corners. If you do that, the scooters rear wheels will
follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing corners.
n When driving down a ramp, keep the scooters speed adjustment set to the slowest speed setting to ensure a
safely controlled descent.
n Avoid sudden stops and starts.
Victory XL/RevD/June03 www.pridemobility.com
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II. SAFETY
When climbing an incline, try to keep your scooter moving. If you must stop, start up again slowly, and then
accelerate cautiously. When driving down an incline, do so by setting the speed adjustment dial to the slowest
setting and driving in the forward direction only. If your scooter starts to move down the incline faster than you
anticipated or desired, allow it to come to a complete stop by releasing the throttle control lever. Then push the
throttle control lever forward slightly to ensure a safely controlled descent.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your scooter straight up the incline. This greatly reduces the possibility of a
tip or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! Do not drive your scooter across the side of a hill or diagonally up or down a
hill; do not stop, if possible, while driving up or down an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass, or wet leaves).
WARNING! When on any sort of an incline or decline, never place the scooter in freewheel
mode while seated on it or standing next to it.
WARNING! Even though your scooter is capable of climbing slopes greater than those
illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines or
any other specifications presented in this manual. Doing so could cause instability in your
scooter, resulting in personal injury and/or damage to your scooter.
Handicap public access ramps are not subject to government regulation in all countries, and therefore do not
necessarily share the same standard percent of slope. Other inclines may be natural or, if man-made, not designed
specifically for scooters. Figure 1 illustrates your scooters stability and its ability to climb grades under various
weight loads and under controlled testing conditions.
These tests were conducted with the scooters seat in the highest position and adjusted rearward on the seat base
to its farthest rearward position. Use this information as a guideline. Your scooters ability to travel up inclines is
affected by your weight, your scooters speed, your angle of approach to the incline, and your scooter setup.
10˚
200 lbs.
9˚
250 lbs.
8˚
300 lbs.
7˚
150 lbs.
Figure 1. (Maximum Recommended Incline Angles
WARNING! Any attempt to climb or descend a slope steeper than what is shown in figure
1 may put your scooter in an unstable position and cause it to tip, resulting in personal
injury.
WARNING! Never carry an oxygen tank weighing more than 15 lbs. Never fill the rear
basket with contents exceeding 15 lbs.
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II. SAFETY
When you approach an incline, it is best to lean forward. See figures 2 and 2A. This shifts the center of gravity of
you and your scooter toward the front of the scooter for improved stability.
Figure 2. Normal Driving Position
Figure 2A. Increased Stability Driving Position
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility of
tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning), uneven road
surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction (such as passing from
a grassy area to a paved area especially at high speed while turning), and abrupt directional changes. High
cornering speeds are not recommended. If you feel that you may tip over in a corner, reduce your speed and
steering angle (i.e., lessen the sharpness of the turn) to prevent your scooter from tipping.
WARNING! When cornering sharply, reduce your speed. When using your scooter at higher
speeds, do not cor ner sharply. This greatly reduces the possibility of a tip or fall. To avoid
personal injury or property damage, always exercise common sense when cornering.
BRAKING INFORMATION
Your scooter is equipped with two powerful brake systems:
1. Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the center/
stop position.
2. Disc Park Brake: Activates mechanically after regenerative braking slows the vehicle to near stop, or when
power is removed from the system for any reason.
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II. SAFETY
OUTDOOR DRIVING SURFACES
Your scooter is designed to provide optimum stability under normal driving conditionsdry, level surfaces composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will encounter other surface types. For this reason, your scooter is designed to perform admirably on packed soil, grass, and
gravel. Feel free to use your scooter safely on lawns and in park areas.
n Reduce your scooters speed when driving on uneven terrain and/or soft surfaces.
n Avoid tall grass that can become tangled in the running gear.
n Avoid loosely packed gravel and sand.
n If you feel unsure about a driving surface, avoid that surface.
PUBLIC STREETS AND ROADWAYS
WARNING! You should not operate your scooter on public streets and roadways. Be aware
that it may be difficult for traffic to see you when you are seated on your scooter. Obey all
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with
extreme caution.
NOTE: Safety accessories like fluorescent flags are available to order from your authorized Pride Provider.
STATIONARY OBSTACLES (STEPS, CURBS, ETC.)
WARNING! Do not drive near raised surfaces, unprotected ledges, and/or drop-offs (curbs,
porches, stairs, etc.).
WARNING! Do not attempt to have your scooter climb or descend an obstacle that is
inordinately high. Serious personal injury and/or damage may result.
WARNING! Do not attempt to have your scooter proceed backward down any step, curb, or
other obstacle. This may cause the scooter to tip and cause personal injury.
WARNING! Be sure your scooter is traveling perpendicular to any curb you may be required
to ascend or descend. See figures 3 and 3A.
WARNING! Do not attempt to negotiate a curb that has a height greater than 2 in.
Figure 3. Correct Curb Approach Figure 3A. Incorrect Curb Approach
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II. SAFETY
INCLEMENT WEATHER PRECAUTIONS
WARNING! Pride recommends that you do not operate your scooter in icy or slippery
conditions or on salted surfaces (i.e., walks or roads). Such use may result in an accident,
personal injury, or adversely affect the performance and safety of your scooter.
WARNING! Do not operate or store your scooter where it may be exposed to inclement
weather conditions such as rain, snow, mist, and below freezing temperatures (such as
storage on an outside car/van lift). Attempting to operate the scooter in such conditions
can damage the electronics and potentially result in loss of control.
FREEWHEEL MODE
Your scooter is equipped with a manual freewheel lever that, when pulled up, allows the scooter to be pushed. For
more information about how to place your scooter into and out of freewheel mode, see V. Your Scooter Name.
WARNING! When your scooter is in freewheel mode, the braking system is disengaged.
n Disengage the drive motors only on a level surface.
n Ensure the key is removed from the key switch.
n Stand behind the scooter to engage or disengage freewheel mode. Never sit on a
scooter to do this.
n After you have finished pushing your scooter, always return it to the drive mode to lock
the brakes.
Failure to heed the above could result in personal injury and/or damage to your scooter.
Victory XL/RevD/June03 www.pridemobility.com
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II. SAFETY
STAIRS AND ESCALATORS
Scooters are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Do not use your scooter to negotiate steps or escalators. You may cause injury
to yourself and to others and/or damage your scooter.
DOORS
n Determine if the door opens toward or away from you.
n Use your hand to turn the knob or push the handle or push-bar.
n Drive your scooter gently and slowly forward to push the door open. Or drive your scooter gently and slowly
rearwards to pull the door open.
ELEVATORS
Modern elevators have a door edge safety mechanism that, when pushed, reopens the door(s).
n If you are in the doorway of a elevator when the door(s) begin to close, push on the rubber door edge or allow
the rubber door edge to contact the scooter and the door will reopen.
n Use care that pocketbooks, packages, or scooter accessories do not become caught in elevator doors.
LIFT/ELEVATION PRODUCTS
If you will be traveling with your scooter, you may find it necessary to use a lift/elevation product to aid in transportation. Pride recommends that you closely review the instructions, specifications, and safety information set forth
by the manufacturer of the lift/elevation product before using that product.
WARNING! Never sit on your scooter when it is being used in connection with any type of
lift/elevation product. Your scooter was not designed with such use in mind, and any
damage or injury incurred from such use is not the responsibility of Pride.
BATTERIES
In addition to following the warnings below, be sure to comply with all other battery handling information.
WARNING! Scooter batteries are heavy (refer to specifications table). Lifting weight
beyond your capacity could result in personal injur y. If necessary, get someone physically
able to lift the scooter batteries for you.
WARNING! Battery posts, terminals, and related accessories contain lead and lead
compounds. Wash hands after handling.
WARNING! Always protect the batteries from freezing and never charge a frozen battery.
Charging a frozen battery may result in personal injury and/or damage to the battery.
WARNING! RED (+) cables must be connected to positive (+) batter y terminals/posts. BLACK
(-) cables must be connected to negative (-) battery ter minals/posts. Failure to connect
your battery harnesses in the proper manner may result in personal injury and/or damage
to your scooter. REPLACE cables immediately if damaged.
BATTERY DISPOSAL AND RECYCLING
If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and call your authorized
Pride Provider for instructions on disposal. Your authorized Pride Provider will also have the necessary information on battery recycling, which is our recommended course of action.
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