WARNING! An authorised Pride Dealer or a qualified technician must perform the initial setup of
this power chair and must perform all of the procedures in this manual.
The symbols below are used throughout this owner's manual and on the power chair to identify warnings and important
information. It is very important for you to read them and understand them completely .
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow designated
procedures can cause either personal injury , component damage or malfunction. On the product,
this icon is represented as a black symbol on a yellow triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perfor m mandatory
actions can cause personal injury and/or equipment damage. On the product, this icon is
represented as a white symbol on a blue dot with a white border .
PROHIBITED! These actions are prohibited. These actions should not be performed at any time or
in any circumstances. Performing a prohibited action can cause personal injury and/or equipment
damage. On the product, this icon is represented as a black symbol with a red circle and red
slash.
Quick Reference Information
Authorised Pride Dealer:_____________________________________________________________________
NOTE: This owner’s manual is compiled from the latest specifications and product information available
at the time of publication. We reserve the right to make changes as they become necessary. Any changes to
our products may cause slight variations between the illustrations and explanations in this manual and the
product you have purchased. The latest/current version of this manual is available on our website.
APPENDIX I - SPECIFICA TIONS ..........................................................................................................42
Jazzy 1 103 Ultra www.pridemobility.com3
I. INTRODUCTION
SAFETY
WELCOME to Pride Mobility Products Corporation (Pride). The power chair you have purchased combines state-ofthe-art components with safety, comfort and styling in mind. W e are confident that these design features will provide you
with the conveniences you expect during your daily activities. Once you understand how to safely operate and care for
your power chair, it should give you years of trouble free operation and service.
Read and follow all instructions, warnings and notes in this manual before attempting to operate your power chair for the
first time. You must also read all instructions, warnings and notes contained in any supplemental instructional booklets for
the controller, front riggings and/or seating system that accompanied your power chair before initial operation. Y our safety
depends upon you, as well as your provider, caretaker or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for setup
or operation, please contact your authorised Pride Dealer . Failure to follow the instructions in this manual and
those located on your power chair can lead to personal injury and/or damage to the power chair, and may void
the warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter or modify this product or remove or
render inoperable or unsafe any guards, shields or other safety features of this product; fail, refuse or neglect to install any
retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product.
SHIPPING AND DELIVERY
Before using your power chair, make sure your delivery is complete as some components may be individually packaged.
If you do not receive a complete delivery , please contact your authorised Pride Dealer immediately . Where damage has
occurred during transport, either to the packaging or content, please contact the delivery company responsible.
INFORMA TION EXCHANGE
W e want to hear your questions, comments and suggestions about this manual. W e would also like to hear about the safety
and reliability of your new power chair, and about the service you received from your authorised Pride Dealer .
Please notify us of any change of address, so we can keep you apprised of important information about safety , new
products and new options that can increase your ability to use and enjoy your power chair . Please feel free to contact us at
the address below:
Pride Mobility Products Ltd.
32 W edgwood Road
Bicester, Oxon OX26 4UL
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact us and
we will be glad to send you a new one immediately.
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II. SAFETY
PRODUCT SAFETY SYMBOLS
The symbols below are used on the power chair to identify warnings, mandatory actions and prohibited actions. It is very
important for you to read and understand them completely .
Read and follow the information in the owner’s manual.
Do not allow unsupervised children to play near the power chair while the batteries are
charging.
Maximum seating weight.
Keep your hands away from the tyres when driving. Be aware that loose fitting clothing
can become caught in drive tyres.
Use correct tie-down points for controller har ness to prevent the harness fr om getting
caught in the drive tyres, pinched in the seat frame or damaged when passing through
doorways.
Do not use a cell phone, walkie/talkie, laptop or other radio transmitter while operating.
Avoid exposure to rain, snow , ice, salt or standing wa ter whenever possible. Maintain and
store in a clean and dry condition.
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II. SAFETY
Removal of grounding prong can create electrical hazard. If necessary, properly install
an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.
Do not place power chair in freewheel mode on a decline.
Do not place power chair in freewheel mode on a incline.
Do not lift the mobility vehicle while seated in it.
Do not lift the mobility vehicle while seated in it.
Do not remove anti-tip wheels.
This product has been tested and passed at an immunity level of 20 V/m.
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II. SAFETY
Battery Set Configuration:
++
+ = Positive (Red) Terminal Post
++
- = Negative (Black) Terminal Post
Connect Red wire to Red Positi ve (+) Terminal Post
Connect Black wire to Black Negative (–) Terminal Post
Corrosive chemicals contained in battery. Use only AGM or Gel-Cell ba tteries to reduce
the risk of leakage or explosive conditions.
Explosive conditions exist!
Keep tools and other metal objects away from battery terminals.
Do not connect an extension lead to the AC/DC con verter or the battery charger.
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and new
batteries. Always replace both batteries at the same time.
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive
conditions.
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II. SAFETY
Locked and in drive mode.
Place unit on level ground and stand to one side when changing from drive mode to
freewheel mode or freewheel mode to drive mode.
Unlocked and in freewheel mode.
Battery charger for indoor use only.
Pinch/Crush points created during assembly.
Disposal and recyc ling - Contact your authorised Pride Dealer for information on proper
disposal and recycling of your Pride product and its packaging.
Wear safety goggles.
Contains Lead.
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II. SAFETY
GENERAL GUIDELINES
MANDA T OR Y! Do not operate your new power chair f or the first time without completely reading
and understanding this owner’s manual.
Y our power chair is a state-of-the-art life-enhancement device designed to increase mobility . Pride provides an extensive
variety of products to best fit the individual needs of the power chair user. Please be aware that the final selection and
purchasing decision regarding the type of power chair to be used is the responsibility of the power chair user, who is
capable of making such a decision, and his/her healthcare professional (i.e., medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the power chair
to the user and has assisted the prescribing healthcare professional and/or the authorised Pride Dealer in the instruction
process for the use of the product.
There are certain situations, including some medical conditions, where the power chair user will need to practice operating
the power chair in the presence of a trained attendant. A trained attendant can be defined as a family member or care
professional specially trained in assisting a power chair user in various daily living activities.
As you begin using your power chair during daily activities, you will probably encounter situations in which you will need
some practice. Simply take your time and you will soon be in full and confident control as you manoeuvre through doorways, on and off of lifts, up and down ramps and over moderate terrain.
Below are some precautions, tips and other safety considerations that will help you become accustomed to operating your
power chair safely .
Modifications
Pride has designed and engineered your power chair to provide maximum mobility and utility. A wide range of accessories
is available from your authorised Pride Dealer to further customise your power chair to better suit your needs and/or
preferences. However, under no circumstances should you modify , add, remove or disable any feature, part or function of
your power chair.
WARNING! Do not modify your power chair in any way not authorised by Pride. Do not use
accessories if they have not been tested or approved for Pride products.
Pre-Ride Safety Check
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check before
each use to make sure your power chair operates smoothly and safely.
Perform the following inspections prior to using your power chair:
! Check for proper tyre inflation. Maintain but do not exceed 2.4 bar (35 psi) in each tyre if equipped with pneumatic tyres.
! Check all electrical connections. Make sure they are tight and not corroded.
! Check all controller connections to the power base. Make sure they are secured properly .
! Check the brakes. See VII. “Care and Maintenance.”
! Check battery charge. See VI. “Batteries and Charging.”
NOTE: If you discover a problem, contact your authorised Pride Dealer for assistance.
Jazzy 1 103 Ultra www.pridemobility.com9
II. SAFETY
Weight Limitations
Y our power chair is rated for a maximum weight capacity . Please refer to the specifications table for this limit.
MANDA TOR Y! Stay within the specified weight capacity of your power chair. Ex ceeding the weight
capacity voids your warranty. Pride will not be held responsible for injuries and/or property damage
resulting from failure to observe weight limitations.
WARNING! Do not carr y passengers on your power chair. Car rying passengers on your power
chair may affect the centre of gravity, resulting in a tip or a fall.
T yre Inflation
If your power chair is equipped with pneumatic tyres, you should check or have the air pressure checked regularly . Proper
inflation pressures will prolong the life of your tyres and help ensure the smooth operation of your power chair .
WARNING! It is important that 2.4 bar (35 psi) tyre pressure be maintained in pneumatic tyres at
all times. Do not underinflate or overinflate your tyres. Low pressure may result in loss of control,
and overinflated tyres may burst. Failure to maintain 2.4 bar (35 psi) tyre pressure in pneumatic
tyres at all times may result in tyre and/or wheel failure.
WARNING! Inflate your power chair drive tyres from a regulated air source with an available
pressure gauge. Inflating your tyres from an unregulated air source could overinflate them, resulting
in a burst tyre.
Incline Information
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access. Some ramps
may have turning switchbacks (180-degree turns) that require you to have good cornering skills on your power chair.
! Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
! T ake wide swings with your power chair’ s front wheels around any tight corners. If you do that, the power chair’s rear
wheels will follow a wide arc, not cut the corner short and not bump into or get hung up on any railing corners.
! When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to ensure a
safely controlled descent.
! A void sudden stops and starts.
When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and then accelerate
cautiously . When driving down an incline, set your power chair to the slowest speed setting and drive in the forward
direction only . If your power chair starts to move down the incline faster than you anticipated or desired, allow it to come
to a complete stop by releasing the joystick, then push the joystick forward slightly to ensure a safely controlled descent.
WARNING! When on any sor t of an incline or decline, never place the power chair in
freewheel mode while seated on it or standing next to it.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your power chair straight up the incline. This greatly reduces the possibility of
a tip or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass or wet leaves).
WARNING! Never travel down an incline rearward. Doing so may cause the power chair to
tip. Always exercise extreme caution when negotiating an incline.
WARNING! If your power chair is equipped with a reclining seatback, do not attempt to
negotiate inclines with the seat in a reclined position. Do not attempt to negotiate obstacles
with the seat in a reclined position unless an attendant is present to help stabilise the
chair . F ailure to heed could result in the power chair tipping o v er.
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II. SAFETY
WARNING! Even though your power chair is capable of climbing slopes greater than those illustrated
in figure 1, do not, under any circumstances, exceed the incline guidelines or any other
specifications presented in this manual. Doing so could cause instability in your power c hair.
Pride recommends that the maximum slope of an incline you attempt to safely ascend or descend on your power chair does
not exceed 8.7% (5°). See figure 1.
WARNING! Any attempt to climb or descend a slope steeper than 8.7% (5°) may put your power
chair in an unstable position and cause it to tip.
Figure 1. Maximum Safe Slope (Ascending and Descending)
Freewheel Mode
Y our power chair is equipped with two manual freewheel levers to allow for manual manoeuvreability by a trained attendant.
For more information about how to place your power chair into and out of freewheel mode, see III. “Y our Power Chair.”
WARNING! Do not use your power chair in freewheel mode without an attendant present.
WARNING! Do not attempt to personally place your power chair in freewheel mode while
seated on it. Ask an attendant for assistance if necessary.
WARNING! Do not place your power chair in freewheel mode while on an incline or decline.
This could cause the chair to roll uncontrollably on its own.
Braking Information
Y our power chair is equipped with two powerful brake systems:
! Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the centre/stop position.
! Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or when power is
removed from the system for any reason.
Cornering Information
While your power chair is equipped with front and rear castor wheels, excessively high cornering speeds can still create the
possibility of tipping. Factors which affect the possibility of tipping include, but are not limited to: cornering speed, steering
angle (how sharply you are turning), uneven road surfaces, inclined road surfaces, riding from an area of low traction to an
area of high traction (such as passing from a grassy area to a paved area – especially at high speed while turning) and
abrupt directional changes. High cornering speeds are not recommended. If you feel that you may tip over in a corner,
reduce your speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your power chair from tipping.
WARNING! When cornering sharply, reduce your speed and maintain a stable centre of gr avity.
This greatly reduces the possibility of a tip or fall.
Public Streets and Roadways
WARNING! You should not operate your power chair on public streets and roadways. Be aware
that it may be difficult for traffic to see you when you are seated on your power chair. Obey all
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with extreme
caution.
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II. SAFETY
Outdoor Driving Surfaces
Y our power chair is designed to provide optimum stability under normal driving conditions—dry , level surfaces composed
of concrete, blacktop or tarmac. However, Pride recognises that there will be times when you will encounter other surface
types. For this reason, your power chair is designed to perform admirably on packed soil, grass and gravel. Feel free to use
your power chair safely on lawns and in park areas.
! Reduce your power chair’ s speed when driving on uneven terrain and/or soft surfaces.
! A void tall grass that can entangle the running gear.
! A void loosely packed gravel and sand.
! If you feel unsure about a driving surface, avoid that surface.
Inclement Weather Precautions
Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly caught
up in rain, snow , severe cold or heat while operating your power chair, proceed to shelter at the earliest opportunity .
Thoroughly dry your power chair before storing, charging or operating your power chair .
PROHIBITED! Operating in rain, snow , salt, mist/spray conditions and on icy/slippery surfaces can
have an adverse affect on the electrical system. Maintain and store your power chair in a dry and
clean condition.
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of upholstered
and non-upholstered items on the power chair, possib ly resulting in skin irritation. Exercise caution
when using the power chair in extremely hot or cold conditions or when exposing your power
chair to direct sunlight for prolonged periods of time.
Stationary Obstacles (Steps, Kerbs, etc.)
Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (kerbs, porches,
stairs, etc.). Be sure your power chair is traveling perpendicular to any kerb you may be required to navigate. See figure 2.
WARNING! Do not attempt to have your power chair climb or descend an obstacle that is higher
than 5 cm (2 in.) unless you have the assistance of an attendant.
WARNING! If your power chair is equipped with a kerb climber, do not attempt to climb any k erb
in excess of 5 cm (2 in.) in height. Do not approach kerbs at an angle; instead approach any kerb
you intend to ascend or descend in the forward position.
WARNING! Do not attempt to have your power chair proceed rearward down any step, kerb or
other obstacle. This may cause the power chair to tip.
Figure 2. Correct Kerb Approach
Figure 3. Incorrect Kerb Approach
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II. SAFETY
Stairs and Escalators
Power chairs are not designed to travel up or down stairs or escalators. Always use a lift.
WARNING! Never use your power chair to negotiate steps or escalators.
Doors
! Determine if the door opens toward or away from you.
! Drive your power chair gently and slowly forward to push the door open. Or drive your power chair gently and slowly
rearward to pull the door open.
Lifts
Modern lifts have a door edge safety mechanism that, when pushed, reopens the lift door(s).
! If you are in the doorway of a lift when the door(s) begin to close, push on the rubber door edge or allow the rubber
door edge to contact the power chair and the door will reopen.
! Use care that handbags, packages or power chair accessories do not become caught in lift doors.
Lift/Elevation Products
If you will be traveling with your power chair, you may find it necessary to use a lift/elevation product to aid in transportation. Pride recommends that you closely review the instructions, specifications and safety information set forth by the
manufacturer of the lift/elevation product before using that product.
WARNING! Never sit on your power chair when it is being used in connection with any
type of lift/elevation product. Your power c hair was not designed with such use in mind
and any damage or injury incurred from such use is not the responsibility of Pride.
Motor Vehicle Transport
Pride recommends that you do not remain seated in your power chair while traveling in a motor vehicle. The power chair
should be stowed in the boot of a car or in the back of a truck or van with batteries removed and properly secured.
WARNING! Do not sit on your power chair while it is in a moving vehicle.
WARNING! Always be sure your power chair and its batteries are properly secured when it is being
transported. Batteries should be secured in an upright position and protective caps should be
installed on the battery ter minals. Batteries should not be transpor ted with any flammable or
combustible items.
Positioning Belts
Y our authorised Pride Dealer, therapist(s) and other healthcare professionals are responsible for determining your requirement for a positioning belt in order to operate your power chair safely. T ypically, the positioning belt is not designed for use
as a restraining device in a motor vehicle.
Positioning belts should be installed as detailed in this manual. See V. “Comfort Adjustments.” Once installed, the belt
should be placed across the pelvis as determined by the user’s healthcare dealer . Anchor points of the positioning belts
should be located so that a projected side-view angle of the pelvis is between 30°–75° of horizontal depending on the
user’s weight, posture and seat cushion thickness.
WARNING! If you r equire a positioning belt to safely operate your power chair, make sure it is
fastened securely in order to reduce the possibility of a fall from the power chair.
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle.
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II. SAFETY
Batteries
In addition to following the warnings below , be sure to comply with all other battery handling information. For more
information about your power chair’s batteries, see VI. “Batteries and Char ging.”
MANDA TO RY! Battery posts, terminals and related accessories contain lead and lead
compounds. Wear goggles and gloves when handling batteries and wash hands after
handling.
WARNING! Power c hair batteries are heavy . See specifications table. If you are unable
to lift that much weight, be sure to get help. Use proper lifting techniques and avoid
lifting beyond your capacity.
WARNING! Always protect the batteries from freezing and never charge a frozen battery.
Charging a frozen battery may result in damage to the battery.
WARNING! Connect the battery harnesses in the proper manner . RED (+) cables must
be connected to positive (+) battery terminals/posts. BLACK (-) cables must be
connected to negative (-) battery terminals/posts. Protective caps should be installed
over all ba ttery terminals. REPLACE cables immediately if damaged.
Removable Parts
WARNING! Do not attempt to lift or move a power chair by any of its removable parts, including
the armrests, seat, f oot riggings, controller and shrouds.
Preventing Unintended Movement
WARNING! If you anticipate being seated in a stationary position for an extended period of
time, turn off the power. This will prevent unexpected motion from inadvertent joystick contact.
This will also eliminate the possibility of unintended chair movement from electromagnetic
(EM) sources.
Reaching and Bending
Never reach, lean or bend while driving your power chair . If it is absolutely necessary to reach, lean or bend while seated
on your power chair, it is important to maintain a stable centre of gravity and keep the power chair from tipping. Pride
recommends that the power chair user determine his/her personal limitations and practice bending and reaching in the
presence of a qualified healthcare professional.
WARNING! Keep your hands away from the tyres when driving. Be aware that loose
fitting clothing can become caught in drive tyres.
WARNING! Do not bend, lean or reach for objects if you have to pick them up from the
floor by reaching down between your knees or if you have to reach over the back of
the seat. Movements such as these may change your centre of gravity and the weight
distribution of the po w er chair. This may cause your po wer chair to tip .
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II. SAFETY
Transfers
Transferring onto and off of your power chair requires a
good sense of balance. Always have an attendant or healthcare professional present while learning to properly transfer
yourself.
T o eliminate the possibility of injury, Pride recommends that
you or a trained attendant perform the following tasks before attempting a transfer:
! Turn off the power to the controller .
! Ensure your power chair is not in freewheel mode. See
III. “Y our Power Chair .”
! Turn the castor wheels toward the transfer destination
to improve power chair stability during transfer .
! Make sure both armrests are flipped up or removed
from your power chair.
! Flip up the foot platform or move the leg rests aside;
this will help to keep your feet from getting caught on
the foot rigging during the transfer.
! Reduce the distance between your power chair and the
object you are transferring onto.
Figure 4. Ideal T ransfer Position
WARNING! Before transferring, position yourself as far back as possible in the power chair sea t
to prevent the power chair from tipping forward during transfer.
WARNING! Avoid putting all of your weight on the power chair armrests and do not use the armrests
for weight bearing purposes, such as transfers. Such use may cause the power chair to tip, resulting
in a fall from the power chair and personal injury.
WARNING! Avoid putting all of your weight on the foot riggings. Such use may cause the power
chair to tip.
User Positioning
Pride recommends that all users be seated in an upright position with their pelvis positioned as far rearward as possible
in the power chair seat. All users need to discuss pelvic positioning with their authorised Pride Dealer , therapist(s) or
healthcare professional to determine appropriate pelvic position when seated on the power chair based on the user’ s
individual medical needs.
Prescription Drugs/Physical Limitations
Users must exercise care and common sense when operating a power chair. This includes awareness of safety issues when
taking prescribed or over-the-counter drugs or when the user has specific physical limitations.
WARNING! Consult your physician if you are taking prescribed or over-the-counter medication or
if you have certain physical limitations. Some medications and limitations may impair your ability
to operate your power chair in a safe manner.
Jazzy 1 103 Ultra www.pridemobility.com15
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