Pride Mobility Ultimate-4 XL Owner's Manual
Owner’s Manual
The Ultimate In Style & Performance
®
21 Healey Road
Dandenong, 3175
Victoria, Australia ACN # 088 609 661
www.pridemobility.com
SAFETY GUIDELINES
The symbols below are used throughout this owner's manual and on the scooter to identify warnings and important
information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation that can cause personal
injury, equipment and/or property damage. (Black symbol on yellow triangle with black
border).
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause injury to personnel and/or damage to equipment (white
symbol on blue dot).
PROHIBITED! These actions are prohibited; do not perform at any time or in any situation.
Performing a prohibited action can cause personal injur y and/or equipment damage (black
symbol with red circle and red slash).
Please fill out the following information for quick reference:
Pride Provider:______________________________________________________________________
Purchase Date:______________________________________________________________________
Address:___________________________________________________________________________
Phone Number:______________________________________________________________________
Serial Number:_______________________________________________________________________
NOTE: This owners manual is compiled from the latest specifications and product information available at the time of publication. We reserve the right to make changes as they become necessary. Any
changes to our products may cause slight variations between the illustrations and explanations in this
manual and the product you have purchased.
088 609 661
Copyright © 2005
Pride Mobility Products Australia Pty. Ltd.
INFMANU2408/REV DMarch 2005
CONTENTS
I. INTRODUCTION ......................................................................................................................... 4
II. SAFETY ......................................................................................................................................... 5
III. SPECIFICATIONS ................................................................................................................... 16
IV. YOUR SCOOTER ...................................................................................................................... 18
V. BATTERIES AND CHARGING ............................................................................................ 22
VI. OPERATION ............................................................................................................................... 26
VII. COMFORT ADJUSTMENTS................................................................................................ 28
VIII. DISASSEMBLY AND ASSEMBLY ..................................................................................... 31
IX. BASIC TROUBLESHOOTING ............................................................................................. 33
X. CARE AND MAINTENANCE ................................................................................................ 35
XI. WARRANTY ................................................................................................................................37
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I. INTRODUCTION
SAFETY
Welcome to
of-the-art components with safety, comfort, and styling in mind. We are confident the design features will provide
you with the conveniences you expect during your daily activities. Understanding how to safely operate and care
for this product should bring you years of trouble free operations and service.
Read and follow all instructions, warnings, and notes in this manual and all other accompanying literature before
attempting to operate this product for the first time. In addition, your safety depends upon you, as well as your
provider, caretaker, or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for
setup or operation, please contact your authorised Pride Provider. Failure to follow the instructions, warnings,
and notes in this manual and those located on your Pride product can result in personal injury or product
damage and will void Prides product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or remove
or render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or neglect to
install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product.
Pride Mobility Products Australia Pty. Ltd.
(Pride).
The product you have purchased combines state-
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about
the safety and reliability of your new scooter, and about the service you received from your authorised Pride
Provider. Please notify us of any change of address, so we can keep you apprised of important information about
safety, new products, and new options that can increase your ability to use and enjoy your scooter. Please feel free
to contact us at the address below:
Pride Mobility Products Australia Pty. Ltd.
21 Healey Road
Dandenong, 3175
Victoria, Australia
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
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II. SAFETY
PRODUCT SAFETY SYMBOLS
The symbols below are used on the scooter to identify warnings, mandatory actions, and prohibited actions. It is
very important for you to read and understand them completely.
Pinch/Crush points created during assembly.
Corrosive chemicals contained in battery. Use only AGM or Gel-Cell
batteries to reduce the risk of leakage or explosive conditions.
Read and follow the information in the owners manual.
Maximum seating weight.
Unlocked and in freewheel mode.
Place unit on level ground and stand behind or to one side when changing
from drive mode to freewheel mode or freewheel mode to drive mode.
Locked and in drive mode.
EMI-RFI- This product has been tested and passed at an immunity
level of 20 V/m.
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II. SAFETY
Front-to-rear plug orientation.
Do not raise or lower the power seat while the scooter is in motion.
Do not remove anti-tip wheels.
Do not use a cell phone, walkie/talkie, laptop, or other radio transmitter while
operating.
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible.
Maintain and store in a clean and dry condition.
Removal of grounding prong can create electrical hazard. If necessar y, properly
install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug
access. Failure to heed could result in personal injury and/or property damage.
Prevent personal injury and equipment damage. Do not connect an extension lead
to the AC/DC converter or the battery charger.
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II. SAFETY
GENERAL
MANDATORY! Do not operate your new scooter for the first time without completely reading
and understanding this owners manual.
Your scooter is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an extensive variety of products to best fit the individual needs of the scooter user. Please be aware that the final selection
and purchasing decision regarding the type of scooter to be used is the responsibility of the scooter user who is
capable of making such a decision and his/her healthcare professional (i.e., medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the
scooter to the user and has assisted the prescribing healthcare professional and/or the authorised Pride Provider in
the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the scooter user will need to practice
operating the scooter in the presence of a trained attendant. A trained attendant can be defined as a family member
or care professional specially trained in assisting a scooter user in various daily living activities.
As you begin using your scooter during daily activities, you will probably encounter situations in which you will
need some practice. Simply take your time and you will soon be in full and confident control as you maneuver
through doorways, on and off lifts, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help the user become accustomed to
operating the scooter safely.
MODIFICATIONS
Pride has designed and engineered your scooter to provide maximum mobility and utility. A wide range of accessories is available from your authorised Pride Provider to further customise your scooter to better suit your needs
and/or preferences. However, under no circumstances should you modify, add, remove, or disable any feature,
part, or function of your scooter.
WARNING! Do not modify your scooter in any way not authorised by Pride. Unauthorised
modifications may result in personal injury and/or damage to your scooter.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move your scooter by any of its removable parts.
Personal injury and damage to the scooter may result.
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II. SAFETY
PRE-RIDE SAFETY CHECK
Get to know the feel of your scooter and its capabilities. Pride recommends that you perform a safety check before
each use to make sure your scooter operates smoothly and safely. For details on how to perform these necessary
inspections, see X. Care and Maintenance.
Perform the following inspections prior to using your scooter:
n Check for proper tyre inflation (if equipped with pneumatic tyres).
n Check all electrical connections. Make sure they are tight and not corroded.
n Check all harness connections. Make sure they are secured properly.
n Check the brakes.
n Check battery charge.
TYRE INFLATION
If your scooter is equipped with pneumatic tyres, you should check or have the air pressure checked at least once
a week. Proper inflation pressures will prolong the life of your tyres and help ensure the smooth operation of your
scooter.
WARNING! It is critically important that 2-2.4 bar (30-35 psi) tyre pressure be maintained
in pneumatic tyres at all times. Do not underinflate or overinflate your tyres. Low pressure
may result in loss of control, and overinflated tyres may burst. Failure to maintain 2-2.4
bar (30-35 psi) tyre pressure in pneumatic tyres at all times may result in tyre and/or wheel
failure, causing serious personal injury and/or damage to your scooter.
WARNING! Inflate your scooter tyres from a regulated air source with an available pressure
gauge. Inflating your tyres from an unregulated air source could overinflate them, resulting
in a burst tyre and/or personal injury.
WEIGHT LIMITATIONS
Your scooter is rated for a maximum weight capacity. Refer to the specifications table for information.
WARNING! Exceeding the weight capacity voids your warranty and may result in personal
injury and damage to your scooter. Pride will not be held responsible for injuries and/or
property damage resulting from failure to observe weight limitations.
WARNING! Do not carr y passengers on your scooter. Carrying passengers may result in
personal injury and/or property damage.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on
your scooter.
n Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
n Take wide swings with your scooter around any tight corners. If you do that, the scooters rear wheels will
follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing corners.
n When driving down a ramp, keep the scooters speed adjustment set to the slowest speed setting to ensure a
safely controlled descent.
n Avoid sudden stops and starts.
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II. SAFETY
When climbing an incline, try to keep your scooter moving. If you must stop, start up again slowly, and then
accelerate cautiously. When driving down an incline, do so by setting the speed adjustment dial to the slowest
setting and driving in the forward direction only. If your scooter starts to move down the incline faster than you
anticipated or desired, allow it to come to a complete stop by releasing the throttle control lever. Then push the
throttle control lever forward slightly to ensure a safely controlled descent.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your scooter straight up the incline. This greatly reduces the possibility of a
tip or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! Do not drive your scooter across the side of an incline or diagonally up or down
an incline; do not stop, if possible, while driving up or down an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass, or wet leaves).
WARNING! When on any sort of an incline or decline, never place the scooter in freewheel
mode while seated on it or standing next to it.
WARNING! Even though your scooter is capable of climbing slopes greater than those
illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines or
any other specifications presented in this manual. Doing so could cause instability in your
scooter, resulting in personal injury and/or damage to your scooter.
Handicap public access ramps are not subject to government regulation in all countries, and therefore do not
necessarily share the same standard percent of slope. Other inclines may be natural or, if man-made, not designed
specifically for scooters. Figure 1 illustrates your scooters stability and its ability to climb grades under various
weight loads and under controlled testing conditions.
These tests were conducted with the scooters seat in the highest position and adjusted rearward on the seat base
to its farthest rearward position. Use this information as a guideline. Your scooters ability to travel up inclines is
affected by your weight, your scooters speed, your angle of approach to the incline, and your scooter setup.
Figure 1. Maximum Recommended Incline Angles
WARNING! Any attempt to climb or descend a slope steeper than what is shown in figure
1 may put your scooter in an unstable position and cause it to tip, resulting in personal
injury.
68 kg
14.1% (8˚)
90 kg
12.3% (7˚)
113 kg
10.5% (6˚)
136-181 kg
8.7% (5˚)
WARNING! Never carry an oxygen tank weighing more than 7 kg. Never fill the rear basket
with contents exceeding 7 kg.
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II. SAFETY
When you approach an incline, it is best to lean forward. See figures 2 and 2A. This shifts the center of gravity of
you and your scooter toward the front of the scooter for improved stability.
NOTE: When negotiating ramps, if the throttle control lever is released while moving forward, the
powered scooter may "rollback" approximately 30.5 cm before the brake engages. If the throttle control lever is released while moving in reverse, the powered scooter may "rollback" approximately one
metre before the brake engages.
Figure 2. Normal Driving Position
Figure 2A. Increased Stability Driving Position
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility of
tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning), uneven road
surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction (such as passing from
a grassy area to a paved area especially at high speed while turning) and abrupt directional changes. High
cornering speeds are not recommended. If you feel that you may tip over in a corner, reduce your speed and
steering angle (i.e., lessen the sharpness of the turn) to prevent your scooter from tipping.
WARNING! When cornering sharply, reduce your speed. When using your scooter at higher
speeds, do not corner sharply. This greatly reduces the possibility of a tip or fall. To avoid
personal injury or proper ty damage, always exercise common sense when cornering.
BRAKING INFORMATION
Your scooter is equipped with these powerful brake systems:
n Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the center/
stop position.
n Disc Parking Brake: Activates mechanically after regenerative braking slows the vehicle to near stop or when
power is removed from the system for any reason.
n Optional Handbrake: Gives you additional stopping power when you squeeze it.
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II. SAFETY
OUTDOOR DRIVING SURFACES
Your scooter is designed to provide optimum stability under normal driving conditionsdry, level surfaces composed of concrete, blacktop, or asphalt. However, Pride recognises that there will be times when you will encounter other surface types. For this reason, your scooter is designed to perform admirably on packed soil, grass, and
gravel. Feel free to use your scooter safely on lawns and in park areas.
n Reduce your scooters speed when driving on uneven terrain and/or soft surfaces.
n Avoid tall grass that can become tangled in the running gear.
n Avoid loosely packed gravel and sand.
n If you feel unsure about a driving surface, avoid that surface.
STREETS AND ROADS
WARNING! Exercise extreme caution when operating the scooter on footpaths, pavements,
bridleways, pedestrian areas, and roads. Failure to heed could result in serious injury and/
or damage to your scooter.
STATIONARY OBSTACLES (STEPS, KERBS etc.)
WARNING! Do not drive near raised surfaces, unprotected ledges, and/or drop-offs (kerbs,
porches, stairs, etc.).
WARNING! Do not attempt to have your scooter climb or descend an obstacle that is
inordinately high. Serious personal injury and/or damage may result.
WARNING! Do not attempt to have your scooter proceed rearward down any step, kerb or
other obstacle. The scooter may tip and cause personal injury.
WARNING! Be sure your scooter is travelling perpendicular to any kerb you may be required
to ascend or descend. See figures 3 and 3A.
WARNING! Do not attempt to negotiate a kerb that has a height greater than 5 cm.
KERB
KERB
Figure 3. Correct Kerb Approach Figure 3A. Incorrect Kerb Approach
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II. SAFETY
INCLEMENT WEATHER PRECAUTIONS
Exposure of your scooter to inclement weather conditions should be avoided whenever possible. If suddenly
caught up in rain, snow, severe cold, or heat while operating your scooter proceed to shelter at the earliest opportunity. Thoroughly dry your scooter before storing, charging or operating your scooter.
WARNING! Operating in rain, snow, salt, mist/spray conditions, and on icy/slippery surfaces
can cause personal injury and/or damage to the scooter and electrical system. Maintain
and store your scooter in a dry and clean condition.
FREEWHEEL MODE
Your scooter is equipped with a manual freewheel lever that, when disengaged, allows the scooter to be pushed.
For more information about how to place your scooter into and out of freewheel mode, see IV. Your Scooter.
WARNING! When your scooter is in freewheel mode, the braking system is disengaged.
n Disengage the drive motors only on a level surface.
n Ensure the key is removed from the key switch.
n Stand behind the scooter to engage or disengage freewheel mode. Never sit on a
scooter to do this.
n After you have finished pushing your scooter, always return it to the drive mode to lock
the brakes.
Failure to heed the above could result in personal injur y and/or damage to your scooter.
An added feature built into the scooter is push-too-fast protection which safeguards the scooter against gaining
excessive speed while in freewheel mode.
Push-too-fast operates differently depending on which of two conditions exists:
n If the key is switched off while in freewheel mode, the scooters controller activates regenerative braking
when the scooter is pushed faster than a maximum threshold which has been preprogrammed. In this case, the
controller is acting as a speed governor.
n If the key is switched on while in freewheel mode, you will encounter considerable resistance at any speed.
This prevents the scooter from gaining unwanted momentum should the manual freewheel lever inadvertently
be released while driving the scooter.
NOTE: If the scooter is placed in freewheel mode (manual freewheel lever forward) while the key is in the
on position, the scooter will not run until the manual freewheel lever is pushed rearward and the key is
turned to the off position, then back to the on position.
STAIRS AND ESCALATORS
Scooters are not designed to travel up or down stairs or escalators. Always use a lift.
WARNING! Do not use your scooter to negotiate steps or escalators. You may cause injury
to yourself and to others and/or damage your scooter.
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