Pride Mobility SilverStar Exterior Lift System User Manual

Exterior Lift SystemExterior Lift System

Exterior Lift System

Exterior Lift SystemExterior Lift System

SAFETY GUIDELINES

The symbols below are used throughout this owner's manual and on the product to identify warnings and important
information. It is very important for you to read them and understand them completely.

WARNING! Failure to follow designated procedures can cause either personal injury,
component damage, or malfunction (black symbol on yellow triangle with black border).

MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause injury to personnel and/or damage to equipment (white
symbol on blue dot with white border).

PROHIBITED! These actions are prohibited. These actions should not be performed at any
time or in any circumstances. Performing a prohibited action can cause injur y to personnel
and/or damage to equipment (black symbol with red circle and red slash).

Copyright © 2006
Pride Mobility Products Corp.
INFMANU3279/Rev A/April 2006

This product is manufactured by:
Silver Star Mobility
578 Mason Way
Medford, Oregon 97501

www.pridemobility.com Exterior Lift System

CONTENTS

I. INTRODUCTION......................................................................................................................... 4

II. SAFETY ......................................................................................................................................... 6

III. INSTALLATION .......................................................................................................................... 9

IV. OPERATION ............................................................................................................................... 12

V. BATTERY CHARGING............................................................................................................ 14

VI. CARE AND MAINTENANCE ................................................................................................ 15

VII. TROUBLESHOOTING ............................................................................................................ 16

VIII. SPECIFICATIONS ................................................................................................................... 17

IX. WARRANTY................................................................................................................................18

NOTE: This owner’s manual is compiled from the latest specifications and product information avail­able at the time of publication. We reserve the right to make changes as they become necessary. Any
changes to our products may cause slight variations between the illustrations and explanations in this
manual and the product you have purchased.

Exterior Lift System www.pridemobility.com 3

I. INTRODUCTION

Welcome to Pride Mobility Products Corporation (Pride). Congratulations on the purchase of your new Exterior
Lift System. The Exterior Lift System design combines the most advanced state-of-the-art components with modern,
attractive styling. We are certain that the design features and trouble-free operation will add convenience to your
daily living and ensure complete satisfaction.

At Pride, your safety is important to us. Please read and follow all instructions in this manual before
operating your lift system for the first time. These instructions were produced for your benefit. Your
understanding of these instructions is essential for the safe operation of your new lift system.

Pride is not liable for damage to property or personal injury arising out of the unsafe use of an Exterior Lift
System. Pride is also not liable for any property damage or personal injury arising out of the failure of any person
and/or user to follow the instructions and recommendations set forth in this manual or any other instructions or
recommendations contained in other lift system related literature issued by Pride or contained on the Exterior
Lift System itself.

INTERNET AND PRIVATE PURCHASES

If you purchased your product over the internet or from a previous owner and you have any questions about
the safe use and/or maintenance of the product, please visit Silver Star’s web site www.silverstarmobility.com or
contact your authorized Pride Provider.

PURCHASER’S AGREEMENT

By accepting delivery of this product, you promise that you will not change, alter, or modify this product or
remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail,
refuse, or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use
of this product.

INFORMATION EXCHANGE

We want to hear your questions, comments, and suggestions about this manual. We would also like to hear
about the safety and reliability of your new lift system, and about the service you received from your
authorized Pride Provider.

Please notify us of any change of address, so we can keep you apprised of important information about
safety, new products, and new options that can increase your ability to use and enjoy your new lift system.
Please feel free to contact us at the address below:

Pride Mobility Products Corporation

Attn.: Customer Care Department

182 Susquehanna Ave.

Exeter, PA 18643-2694

[e-mail]

800.424.8205

NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.

4 www.pridemobility.com Exterior Lift System

I. INTRODUCTION

PRIDE OWNERS CLUB

As an owner of a Pride product, you are encouraged to enroll in the Pride Owners Club. Complete and
return your enclosed product registration card or visit Pride’s web site at www.pridemobility.com. As a
registered member, each time you visit our site, you have access to the most interactive, educational venue
available today for people with mobility needs, their families, and friends.

From our home page, select “Owners Club” to enter a page dedicated to current and potential Pride product
owners. You will gain access to interviews, stories, recreation ideas, daily living tips, product and funding
information, and interactive message boards. These message boards invite you to communicate with other
Pride customers as well as Pride representatives who are available to assist you with any questions or
concerns you may have.

Please fill out the following information for quick reference:

Pride Provider:________________________________________________________________________

Address:_____________________________________________________________________________

Phone Number:________________________________________________________________________

Purchase Date:________________________________________________________________________

Exterior Lift System www.pridemobility.com 5

II. SAFETY

PRODUCT SAFETY SYMBOLS

The symbols below are used on the lift system to identify warnings, mandatory actions, and prohibited
actions. It is very important for you to read and understand them completely.

Crush Hazard—Pinch/crush points created during assembly and operation.
Keep hands clear.

Do not sit on Power Chair or
Scooter while activating lift
or during transport.

D

A

W

V

R

E

1

2

R

3

4

4

L

0

0

Do not sit on mobility device while activating lift or during transport.

Crush Hazard—Moving lift can crush. Keep feet clear during operation.

Read and follow the information in the owner’s manual.

Maximum lifting capacity.

Do not use as a step.

Lift system intended for use with unoccupied mobility device. Do not use
product to lift people.

Removal of grounding prong can create electrical hazard. If necessary,
properly install an approved 3-pronged adapter to an electrical outlet having
2-pronged plug access. Failure to heed could result in personal injury and/or
property damage.

Prevent personal injury and equipment damage. Do not connect an extension
cord to the charger cord.

6 www.pridemobility.com Exterior Lift System

II. SAFETY

LIFTING CAPABILITIES

The Exterior Lift System is an electromechanical device designed to lift various types of mobility devices for the
purpose of vehicle transport. The Exterior Lift System is designed for a maximum Class 2 hitch allowance of
190 lbs. (86 kg) and a maximum Class 3 hitch allowance of 325 lbs. (147 kg). Under no circumstances should
the Exterior Lift System be made to exceed this weight limit. Subjecting the lift system to the strain of hoisting
more than it is designed to lift may cause it to fail, resulting in damage to the mobility device and/or the lift
operator. Refer to the mobility device owner’s manual for information on the overall weight of the mobility
device before lifting.

WARNING! Adding accessories, oversize batteries, or a different seat will increase the
weight of your mobility device. Verify with your authorized Pride Provider that the total
weight of your mobility device, including additions, does not exceed the maximum hitch
allowance.

INSTALLATION

The Exterior Lift System is designed to be mounted to a vehicle hitch system. Before lift installation, ensure that the
hitch shows no signs of rust or wear and that the front and rear vehicle suspension is acceptable. If any vehicle
alterations are necessary, make sure that you fully understand the instructions for drilling or cutting before making
any alterations.

WARNING! Before drilling or cutting into the vehicle, make absolutely certain through
visual inspection that there are no obstructions in the path of the drill bit, such as the fuel
tank, exhaust pipes, or electrical wires.

LIFTING NON-PRIDE PRODUCTS

The Exterior Lift System is an extremely versatile device, which users may employ to lift items other than Pride
products. Pride has no control over such use, nor can Pride anticipate every possible use to which a lift system may
be put. Lifting non-Pride products with the Exterior Lift System is done at the operator’s own risk, and Pride
accepts no liability for damage or injury resulting from such use.

PRELIFT INSPECTION

Before operating the Exterior Lift System, inspect your surroundings to ensure that the lift system has a clear path
of operation. Remove any possible obstructions before operating the lift and do not allow children to operate or
play near the lift.

OPERATOR POSITIONING

The operator of the lift should stand a safe distance from the unit being lifted/lowered to ensure that his/her feet are
never positioned under the raised lift platform. The operator should also keep his/her hands clear of the lift system
to avoid the potential for injury.

TRANSPORT VEHICLE POSITIONING

Be sure your vehicle is parked on flat, level ground before attempting to load, lift, or remove a mobility device with
the Exterior Lift System. Make sure the vehicle emergency park brake is engaged before loading or unloading a
mobility device.

Exterior Lift System www.pridemobility.com 7

II. SAFETY

HITCH CLASS INFORMATION

Pride would like to pass along the following important information about choosing the correct vehicle hitch system
for use with various mobility-vehicle exterior lift systems.

After choosing a particular exterior lift system, it is important to fit it with the correct hitch receiver. Hitches come
in a variety of sizes and are designated by class. The classes range from Class I to Class IV. The heavier the load,
the larger class of hitch having a greater tongue weight needed. Tongue weight is the amount of weight
(downward force) the load puts on the hitch. See figure 1.

The combined weight of your lift and mobility vehicle gives you the minimum tongue weight for your application.
Exceeding the tongue weight of a hitch creates an unsafe driving situation and can damage the hitch and/or the
vehicle. See figures 2 and 3.

WARNING! Adding accessories,
oversize batteries, or a different
seat will increase the weight of
your mobility vehicle. Verify with
your authorized Pride Provider that
the total weight of your mobility
device, including additions, does
not exceed the maximum weight
allowance.

WARNING! Never exceed the
maximum lifting capacity of a lift
regardless of the class of hitch being
used. Doing so may cause lift and/or
vehicle damage.

Figure 1. Tongue Weight Pressure Point

Hitch Classes

 A Class I hitch has a maximum tongue weight of

200 lbs. (90.75 kg).

 A Class II hitch has a maximum tongue weight of

350 lbs. (158.75 kg).

 A Class III hitch has a maximum tongue weight

of 500 lbs. (225.75 kg).

 A Class IV hitch has a maximum tongue weight of

1200 lbs. (544.30 kg).

WARNING! Before choosing an
exterior lift and applicable hitch
system, check your vehicle owner’s
manual for its hitch maximum
tongue weight capacity. Do not
exceed the maximum tongue weight
capacity of your vehicle.

Figure 2. Unsafe Driving Situation

Figure 3. Vehicle Damage

8 www.pridemobility.com Exterior Lift System

III. INSTALLATION

EXTERIOR LIFT SYSTEM INSTALLATION

The Exterior Lift System is designed to be easily installed into any vehicle equipped with a Class 2 or Class 3 hitch
receiver. The hitch receiver should be installed no higher than 21 in. (53 cm) from the bottom of the hitch tube to the
ground.

NOTE: Once installed, the lift system may obstruct the view of the vehicle license plate. Research the
local laws for license plate obstruction in your area and install the license plate kit. Contact your autho­rized Pride Provider for more information.

WARNING! Prevent product and/or vehicle damage! The Exterior Lift should be installed
by an authorized service technician only.

Follow these steps to install the Exterior Lift System:

1. Remove the preassembled mounting hardware from the
hitch tube.

2. Mount the hitch tube to the lift frame using the previously
removed mounting hardware. See figure 4.

3. Slide the hitch tube into the vehicle hitch receiver, aligning
the mounting hole closest to the lift with the mounting hole
in the hitch receiver. See figure 5.

HITCH TUBE

LIFT FRAME

WARNING! Lifting weight beyond your
physical capability can result in personal
injury. Ask for assistance if necessary
when attaching the lift frame to the hitch
receiver.

WARNING! Avoid pinch points! Do not hold
the lift frame by the pivot points when
mounting the lift frame to the hitch
receiver.

4. Secure the hitch tube with the supplied bolt and nut,

inserting the bolt from the passenger’s side through
to the driver’s side of the hitch. See figure 5.

WARNING! Threading the bolt from the
wrong side or allowing the bolt to turn
while tightening the nut will dislodge the
threaded insert in the hitch tube.

WARNING! Do not attach a Class 2 hitch
tube to a Class 3 hitch receiver. Personal
injury or product damage may result.

MOUNTING HARDWARE

Figure 4. Hitch Tube Assembly

HITCH RECEIVER

Figure 5. Lift Frame Vehicle Mounting

Exterior Lift System www.pridemobility.com 9

III. INSTALLATION

NOTE: Make sure the hitch bolt is tightened firmly before securing the nut to the hitch assembly
to minimize the chance that the lift will tilt during transport.

NOTE: Make sure the hitch tube and lift platform are parallel to the ground before operating the lift
system. An angled hitch tube may cause unreliable lift operation and/or damage to the lift system.

5. Route the lift system wiring harness through the vehicle. Refer to “Wiring Harness Installation.”

WARNING! Prevent product damage! Route the wiring harness through the vehicle rather
than under the vehicle to avoid coming in contact with sharp edges, extreme temperatures,
moving parts, and roadway debris including road salt and other highly corrosive materials.
Power shorts may occur if wires come in contact with hot exhaust parts or sharp edges.

WARNING! Never attach the wiring harness to a secondary power source. Do not attempt
to use trailer wiring to power the lift system. The wiring harness must be connected directly
to the vehicle battery.

NOTE: If your lift is equipped with an onboard battery, refer to “Onboard Battery Installation.”

6. Install the lift platform kit. Refer to the instructions supplied with the kit.

Wiring Harness Installation

The wiring harness is approximately 25 ft. (7.62 meters) long and will accommodate most vehicles.

NOTE: You may wish to perform a practice run before installing the wiring harness. Route a piece of
light rope (equivalent to the gage of the wiring harness) along the anticipated path observing contact
points, potential rubbing/chafing points, and any sharp edges. Remove sharp edges with a fine grade
file, then treat the steel with a rust inhibitor or metal sealant.

Follow these steps to route the Exterior Lift System wiring harness:

1. Route the lift system wiring harness (starting at the lift) through the interior of the vehicle until you reach the
vehicle battery. See figure 6. You will typically find pass through points at the rear lighting assemblies, which will
enable you to route the cable through the trunk and under the back seat.

LIFT FRAME

WIRING HARNESS

GROUNDING WIRE

LIFT WIRING CONNECTION

VEHICLE BATTERY

Figure 6. Wiring Harness Installation

10 www.pridemobility.com Exterior Lift System

III. INSTALLATION

2. Conceal the harness behind or under the interior panels of the vehicle (there should be existing holes). Be
certain that the harness is protected with a rubber grommet when passing it through the metal panels and into
the engine compartment.

3. Inside the engine compartment, secure the harness to the firewall and the inner fender with plastic wire ties. Use
care not to cause abrasions to the wiring harness. It is important to secure the wiring harness at various points
along its run of the vehicle.

WARNING! Do not cut or shorten the wiring harness. If the harness is too long, coil the
excess wire and secure it with plastic wire ties.

4. Connect the red wire to the positive (+) terminal and the black (grounding) wire to the negative (-)
terminal of the vehicle battery.

WARNING! Before operating the lift,
inspect the wiring harness for proper
routing and grounding. Improper routing
can cause damage to the harness, and
improper grounding can cause damage to
the electrical system.

BATTERY CASE

ACCESSORY BRACKET

Onboard Battery Installation

The optional onboard battery is designed for easy installation
as it does not require any wires to be routed through or under
the vehicle.

Follow these steps to install the onboard battery:

1. Align the mounting holes in the battery case bracket with
those in the accessory bracket located under the key
switch tube. See figure 7.

2. Secure the battery case to the accessory bracket with the
supplied hardware. See figure 7.

3. Insert the onboard battery into the battery case, making
sure that the connector on the bottom of the battery aligns
and fully connects with the mating connector inside the
battery case.

4. Plug the battery cord on the bottom of the battery case
into the mating connector running from the motor. See
figure 7.

Automatic Lock-down Arm Installation

The automatic lock-down arm is a safety feature designed to
secure scooters to the lift platform during vehicle transport.
The automatic lock-down arm will come fully assembled. In
order to secure it to the frame, align the lock-down arm bracket
with the holes at the back of the lift frame under the tilt bar
and install the supplied hardware to lock the assembly in place.
See figure 8.

BATTERY CASE
BRACKET

Figure 7. Onboard Battery Installation

LOCK-DOWN ARM

Figure 8. Automatic Lock-down Arm Installation

Exterior Lift System www.pridemobility.com 11

IV. OPERATION

EXTERIOR LIFT SYSTEM OPERATION

WARNING! The Exterior Lift System is intended for the transport of mobility devices only.
The mobility device must be unoccupied before operating the lift.

WARNING! Prevent vehicle damage! Do not exceed the load limits of your vehicle or hitch
system as specified by the vehicle manufacturer.

WARNING! Use extreme caution when driving with the lift installed on your vehicle. Be
aware that the lift extends away from the back of the vehicle and extra clearance is
needed when backing up, turning, parking, or driving through driveway entrances/exits.
Drive slowly when negotiating pot holes, road bumps, and railroad tracks.

Follow these steps to operate the Exterior Lift System:

1. Insert the key into the key switch.

2. Turn and hold the key clockwise to lower the lift plat­form. See figure 9. Release the key as soon as the lift
platform touches the ground.

3. Set the speed control of the mobility device to the slow­est setting and carefully drive your mobility device onto
the lift platform, being sure to center the mobility device
on the platform to the best of your ability.

NOTE: You may wish to load the mobility device while
standing next to it using the manual freewheel feature.
Refer to the mobility device owner’s manual for more
information on manual freewheel mode.

4. Shut down the power to the mobility device, remove the
key if applicable, and make sure the unit is in drive mode
(drive motors engaged). Refer to the mobility device
owner’s manual for more information on drive mode.

WARNING! Never leave a mobility device
in manual freewheel mode during lift
system transport. The mobility device
could roll, resulting in personal injury and
product damage.

5. Secure the mobility device to the platform using either the
retractable tie-down straps (see figure 10) for power
chairs or the automatic lock-down arm for scooters.

WARNING! Prevent product damage!
Never attempt to secure the tie-down
straps over the seatback or ar mrests of a
power chair.

Figure 9. Key Switch Operation

RELEASE

Figure 10. Retractable Tie-Down Straps

12 www.pridemobility.com Exterior Lift System

IV. OPERATION

WARNING! For lift systems equipped with the automatic lock-down arm, do not attempt to
adjust the pressure of the arm. This feature has been configured by your authorized Pride
Provider to meet your needs and requires no further adjustment.

WARNING! If your scooter is equipped with pneumatic drive tires, make sure the tires are
inflated to the recommended pressure labeled on the tire sidewall. This will ensure that
the scooter is at the correct deck height for proper lock-down arm positioning.

NOTE: Inspect the tie-down straps before each use to ensure there are no signs of fraying or wear.
Ensure that the mobility device is secured properly before transport. Pride is not liable for damage or
loss resulting from improper securing of a mobility device.

6. Turn and hold the key counterclockwise to raise the lift. See figure 9. Continue to raise the lift until the motor
stops, then release the key.

NOTE: As the lift platform rises, the automatic lock-down arm activates to secure the scooter to the lift
platform. You may need to adjust the scooter tiller position to prevent interference with the smooth
operation of the automatic lock-down arm.

NOTE: The motor will stop automatically at the top of its stroke and will emit a clicking sound.
Release the key immediately upon hearing this sound, then turn the key counterclockwise one more
time for no more than 2 seconds to ensure the platform is in the fully raised position.

NOTE: Pay attention to the path of the lift platform during operation. Make sure the lift does not rub
against or interfere with the vehicle in any way. If you notice any contact between the lift platform and
the vehicle, stop lift operation immediately and contact your authorized Pride Provider for assistance.

Follow these steps to remove a mobility device from the Exterior Lift System:

1. Lower the lift platform to the ground.

2. Unfasten the tie-down straps or allow the lock-down arm to automatically return to the vertical position.

3. Unload the mobility device from the lift platform.

4. Raise the lift platform for storage, noting that it will automatically fold into a stowed position.

5. Remove the key from the lift system when it is not in use.

WARNING! Do not attempt to manually pull
the lift platform down from the stowed
position. Doing so will result in product
damage and will void the product
warranty.

MANUAL CRANK

MOTOR HOUSING

MANUAL EXTERIOR LIFT OPERATION

The lift system is equipped with a manual crank that serves as
backup in the event of a power failure. Using the supplied
tool, rotate the manual crank (located on top of the motor
housing) clockwise or counterclockwise to move the plat­form up or down. See figure 11.

Figure 11. Manual Crank Operation

Exterior Lift System www.pridemobility.com 13

V. BATTERY CHARGING

BATTERY CHARGING

Follow these steps to charge the onboard battery:

1. Remove the onboard battery from the battery case and
place it near a standard electrical wall outlet.

2. Plug the charger cord into the mating socket located on
the bottom of the battery case, then connect the charger
cord to a standard electrical outlet. See figure 12.

PROHIBITED! Never use an extension
cord to plug in your charger cord. Plug
the charger cord directly into a properly
wired standard wall outlet.

PROHIBITED! Removal of the grounding
prong can create an electrical hazard. If
necessary, properly install an approved 3­pronged adapter to an electrical outlet
having 2-pronged plug access. Failure to
heed could result in personal injury and/
or property damage.

WARNING! Prevent component damage! Do not attempt to charge the battery and operate
the lift system at the same time.

Figure 12. Battery Charging

WARNING! Prevent component damage! Do not attempt to wire the lift system directly to
the vehicle batter y if the lift system is equipped with an onboard battery.

NOTE: It is recommended that you replace the battery every 3–5 years. Store the battery in a moisture­free environment when not in use.

WARNING! You must recharge the lift system battery with the supplied battery charger.
Do not use an automotive-type battery charger.

WARNING! Prevent injury and/or equipment damage! Read the battery charging instructions
in this manual and in the manual supplied with the battery charger before charging the battery.

WARNING! Prevent injury and/or equipment damage! Do no expose the battery charger to
rain or other sources of moisture unless it has been tested for outdoor use. Refer to the
manual supplied with the battery charger for more information.

WARNING! Prevent injury and/or equipment damage! Explosive gases may be generated
while charging the battery. Keep the battery and the battery charger away from sources of
ignition such as flames or sparks and provide adequate ventilation when charging the battery.

WARNING! Prevent injury and/or equipment damage! Inspect the battery charger, wiring,
and connectors for damage before each use. Contact your authorized Pride Provider if
damage is found.

WARNING! Prevent injury and/or equipment damage! Do not attempt to open the battery
charger case. If the battery charger does not appear to be working correctly, contact your
authorized Pride Provider.

WARNING! Prevent injury and/or equipment damage! Do not allow unsupervised children
to play near the battery or battery charger while the battery is charging.

WARNING! Prevent Injury and/or equipment damage. If the battery is exposed to adverse
or extreme weather conditions, then it must be allowed to adjust to the difference in
environmental conditions before being charged.

14 www.pridemobility.com Exterior Lift System

VI. CARE AND MAINTENANCE

CARE AND MAINTENANCE

Your lift system requires a minimal amount of care and maintenance. If you do not feel confident in your ability to
perform the maintenance listed below, you may schedule inspection and maintenance at your authorized Pride
Provider. The following areas require periodic inspection and/or care and maintenance.

90-Day Maintenance Schedule

 Lower the platform to the ground, clean away any rem-

nants of old grease from the T-bar inner-telescoping tube,
and apply a new coat of all-weather lithium grease to the
inner-telescoping tube. See figure 13.

 Apply all-weather lithium grease to the pivot points of the

T-bar.

 Lubricate the key switch with an electrical-type lubricant

(not WD-40).

 Remove the vehicle battery connections and clean them

to ensure uninterrupted electronic connection.

 Torque the hitch bolt.
 Check the lift system for loose or damaged parts. Have

your authorized Pride Provider repair or replace any
problem parts before using the lift system.

Figure 13. Lift Frame Maintenance

T-BAR INNER­TELESCOPING TUBE

General Cleaning Guidelines

The lift system can be hand washed along with the vehicle with soap and water. However, automatic drive-through
car washes should be avoided as they may interfere with and cause damage to the lift.

Wiring Harness

The wiring harness should be checked periodically for corrosion and/or decay. Contact your authorized Pride
Provider if the wiring harness needs to be replaced.

Lift Platform/Metal Components

 Check the lift platform for wear or damage. Contact your authorized Pride Provider for repair or replacement.
 The lift platform surface may become slippery if exposed to moisture (ice, snow, rain, mist/spray conditions,

etc.). Use caution when loading/unloading a mobility device in these conditions and wipe off any excess
moisture from the lift platform.

 Regularly inspect the metal lift components for scratches. Treat any problem areas with a rust inhibitor or metal

sealant.

If your lift system is exhibiting wear that you feel is questionable in any way, contact your authorized Pride Provider
immediately. Do not attempt to repair, adjust, or modify the manufacturer settings and materials.

Lift Removal

 Raise platform to stowed position.
 Disconnect power source.
 Lubricate hitch mount bolt with WD-40 prior to removal.

Exterior Lift System www.pridemobility.com 15

VII. TROUBLESHOOTING

TROUBLESHOOTING

Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because
the battery is not fully charged or because the battery is worn down and can no longer hold a charge.

What if the motor on my lift system will not operate?

 Make sure the onboard battery or vehicle battery is fully charged.
 Make sure all connections to the motor and battery are secure.
 Check the wiring harness for signs of wear or decay. Replace the harness if necessary.

What if the lift system operates slowly up or down?

 Make sure the onboard battery or vehicle battery is fully charged.
 Make sure all connections to the motor and battery are secure.
 Check the wiring harness for signs of wear or decay. Replace the harness if necessary.

What if the lift platform does not fold into the stowed position?

Check to make sure there are no obstructions in the T-bar pivot points.

What if the lift platform does not lower completely to the ground?

 Verify that the hitch receiver is at the proper height. The distance from the bottom of the hitch to the ground

should not exceed 21 in. (53 cm).

 Check to make sure that the area under the lift platform is free from obstructions.

What if the lift bottoms out when driving over bumps or driveway entrances?

Verify that the hitch receiver is at the proper height. The distance from the bottom of the hitch to the ground should
be 21 in. (53 cm).

16 www.pridemobility.com Exterior Lift System

VIII. SPECIFICATIONS

SPECIFICATIONS

Lift System Dimensions: Overall Height: 58 in. (147 cm)

Overall Width: 41–44 in. (104–112 cm) from hitch with platform down

20 in. (51 cm) from hitch with platform folded

Platform Width:28 in. (71 cm)

Maximum Lift Capacity: 190 lbs. (86 kg) with Class 2 hitch

325 lbs. (147 kg) with Class 3 or higher hitch

Maximum Mobility 27 in. (68.58 cm)

Device Width:

Maximum Hitch-to- 21 in. (53 cm)

Ground Clearance:

Motor: Fully sealed, 12-volt DC

Onboard Battery: 12-volt, 18 AH

Charger: 110-volt, off-board

Exterior Lift System www.pridemobility.com 17

IX. WARRANTY

THREE-YEAR TRANSFERABLE LIMITED WARRANTY

For three (3) years from the date of purchase, Pride Mobility Products will repair or replace at our option, free of
charge, any mechanical or electrical component found upon examination by an authorized representative of Pride
to be defective in material and/or workmanship.

This warranty does not extend to those items, which may require replacement due to normal wear and tear.

 Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically autho-

rized by Pride Mobility Products Corporation IN ADVANCE, are excluded.

Exclusions also include components with damage caused by:

 Contamination
 Abuse, misuse, accident, or negligence
 Battery fluid spillage or leakage
 Commercial use, or use other than normal
 Improper operation, maintenance, or storage
 Repairs and/or modifications made to any part without specific consent from Pride Mobility Products Corpo-

ration.

 Circumstances beyond the control of Pride

ONE-YEAR WARRANTY

The battery is covered by a separate one (1) year warranty provided by the battery manufacturer. The batteries
are not warranted by Pride Mobility Products Corporation.

SERVICE CHECKS AND WARRANTY SERVICE

An authorized Pride Mobility Products Provider must perform warranty service. Do not return faulty parts to Pride
Mobility Products without prior written authorization. All transportation costs and shipping damage incurred while
submitting parts for repair or replacement is the responsibility of the purchaser.

Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Pride lift
product can result in personal injury or product damage and will void Pride’s product warranty.

There is no other express warranty.

IMPLIED WARRANTIES

Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1)
year from the date of purchase and to the extent permitted by law. Any and all implied warranties are excluded.
This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.

Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of
limitation incidental or consequential damages. The above limitation or exclusion may not apply to you.

This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

Please fill out and return the product registration card to Pride Mobility Products. This will aid Pride in providing
the best possible technical and customer service.

18 www.pridemobility.com Exterior Lift System