Read and follow all of the instructions in this manual before you attempt to operate your scooter for the first time.
If you are unable to understand any of this information or require additional assistance for set-up, contact your
local Pride Provider or call the Pride Tech Service Department at 1-800-800-8586.
The following symbols are used throughout this Owners Manual to identify warnings and cautions. It is very
important for you to read and understand them completely.
WARNING! Failure to heed the warnings in this owners manual may result in personal
injury.
CAUTION! Failure to heed the cautions in this owners manual may result in damage to
your mobility vehicle.
Please be sure to fill out and return your warranty card. Also, notify us of any change of address so that we can
keep you apprised of important information about safety, new products, and new options that can increase your
ability to use and enjoy your scooter.
Your Shuttle:
Body Color _______________________________Serial #
Purchase Date _____________________________ Options
Your authorized Pride Mobility Products Corporation provider:
XII. CARE AND MAINTENANCE ............................................................................................... 29
XIII. WARRANTY .............................................................................................................................. 31
3Shuttle
COPYRIGHT
Pride cannot be held responsible for any damage or injury incurred due to improper or unsafe use of a
Shuttle Scooter. Nor can Pride be held responsible for any damage or injury incurred during or resulting
from attempts to follow the instructions and recommendations set forth in this owner's manual or in any of
the instructions displayed on or accompanying the product itself. If you do not feel capable of safely following any of the instructions and recommendations pertaining to your Shuttle Scooter, please contact your
authorized Pride provider.
Welcome to Pride Mobility Products Corporation (Pride). Congratulations on the purchase of your new
Shuttle Scooter. The Shuttle design combines the most advanced state-of-the-art components with modern,
attractive styling. We are certain that the design features and trouble-free operation of your new Shuttle
Scooter will add convenience to your daily living.
At Pride, your safety is important to us. Please read and follow all of the instructions in this manualbefore you attempt to operate your Scooter for the first time. These instructions were produced for your
benefit. Your understanding of these instructions is essential for the safe operation of your new Shuttle.
This owners manual is compiled from the latest specifications and product information available at the
time of publication. We reserve the right to make changes, as they become necessary. Any changes to our
products may cause slight variations between the illustrations and explanations in this manual and the
product you purchased.
As an owner of a Pride product, you are invited to register your products warranty and enroll in the Pride
Owners Club. You may do so by filling out and returning your enclosed registration card or by visiting
Prides web site at www.pridemobility.com. As a registered member, each time you visit our site, you will
have access to the most interactive and honest educational venue available today for people with mobility
needs, their families, and friends.
From the cover page of our site, click on the button that reads Owners Club to enter a page dedicated to
current and potential Pride Mobility Product Owners. You will gain access to interviews, stories, recreation
ideas, daily living tips, product and funding information, and interactive message boards. On these message boards you are invited to speak with other Pride customers as well as Pride representatives who are
available to assist you with any questions or concerns you may have. You will receive a free gift simply for
registering with the Pride Owners Club.
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear
about the safety and reliability of your new Shuttle Scooter, as well as about the service you received from
your Pride provider. Also, notify us of any change of address, so we can keep you apprised of important
information about safety, new products, and new options that can increase your ability to use and enjoy
your Shuttle Scooter. Please feel free to write us at the address below:
Pride Mobility Products Corporation
Attn: Technical Service Department
182 Susquehanna Avenue
Exeter, PA 18643-2694
If you experience any problems with your Shuttle that you are not able to solve, or if you do not feel
confident in your ability to perform any of the instructions contained in this manual, please contact your
local Pride provider. Once you understand how to operate and take care of your Scooter, we are certain that
it will give you years of trouble-free service and enjoyment.
The Pride Team
5Shuttle
II. SAFETY
As you begin to use your Shuttle during your daily activities, you will encounter situations that, at first, may
require some practice to negotiate on your scooter. Simply take your time as you operate your Shuttle and
you will soon be in full and confident control as you maneuver through doorways, on and off of elevators,
up and down ramps, and over moderate terrain.
DOORS
n Determine if the door opens toward or away from you.
n Use your hand to turn the knob or push the handle or push-bar.
n Drive your Shuttle gently and slowly forward to push the door open; or drive your Shuttle gently and
slowly backwards to pull the door open.
ELEVATORS
Modern elevators have a door-edge safety mechanism that, when pushed, will reopen the elevator door(s).
n If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge
or allow the rubber door edge to contact the scooter and the door will reopen.
n Use care that pocketbooks, packages, or Shuttle accessories do not become caught in the elevator
doors.
RAMPS AND OTHER INCLINES
More and more buildings have ramps with specified degrees of inclination. These ramps are designed for
easy and safe scooter access. Some ramps may have turning switchbacks that require good cornering skills
on your Shuttle.
n Take wide swings with your Shuttles front wheel(s) around any tight corners. If you do that, the Shuttles
rear wheels will follow a wide arc and not cut the corner short or bump into or get hung up on any railing corners.
n When driving down a ramp, keep the Shuttles speed adjustment dial (see V. Description) set to the
tortoise (slowest speed setting) to ensure a safely controlled descent.
n Never drive your Shuttle across the side of a hill or diagonally up or down a hill, and do not stop, if
possible, while driving up or down an incline.
n Avoid sudden stops and starts.
Other inclines may be natural or, if man-made, not designed specifically for scooters. Figure 1 and 2
illustrate your Shuttles stability and its ability to climb grades under various weight loads and under controlled testing conditions.
150 lbs.
o
7
200 lbs.
o
6
250 lbs.
o
4
300 lbs.
o
1
150 lbs.
o
7
200 lbs.
o
6
250 lbs.
o
5
300 lbs.
o
3
SHUTTLE 3
FIGURE 1. MAXIMUM RECOMMENDED INCLINE ANGLE
FIGURE 2. MAXIMUM RECOMMENDED INCLINE ANGLE
SHUTTLE 4
6Shuttle
II. SAFETY
These tests were conducted with the Shuttles seat in the highest position and adjusted backward on the
seat base to its farthest rearward position. Use this information as a guideline. Your Shuttles ability to
travel up inclines is affected by your weight, your scooters speed, your angle of approach to the incline,
and your scooter setup.
n When you approach an incline, it is best to lean forward. See figures 3 and 4. This will shift the
center of gravity of you and your Shuttle towards the front of the scooter for improved stability.
WARNING! Do not exceed the incline guidelines or any other specifications presented in
this manual.
FIGURE 3. NORMAL DRIVING POSITION
FIGURE 4. INCREASED STABILITY DRIVING POSITION
DRIVING SURFACES
Your Shuttle was designed to provide optimum stability under normal driving conditions; dry, level surfaces composed of concrete or asphalt. However, Pride recognizes the fact that there will be times when
you will operate your Shuttle on surfaces other than concrete or asphalt. So we have also designed your
Shuttle to perform admirably on packed soil, grass, and gravel.
n Feel free to use your Shuttle safely on lawns and in park areas.
n Avoid tall grass that can entangle the running gear.
n Packed soil and gravel, such as driveways or roads, will present no problem for your Shuttle.
n Avoid loosely packed gravel and sand.
n If you feel unsure about a driving surface, avoid that surface.
7Shuttle
II. SAFETY
SAFETY PRECAUTIONS
n Do not operate your new Shuttle for the first time without completely reading and understanding this
owners manual.
n Do not carry passengers on your Shuttle.
n Do not leave the key in the switch when your Shuttle is unattended.
n Make certain that the seat is locked into place and that the key is removed from the key switch before
getting on or off of your Shuttle. Make certain that the seat is in a locked position when you are operating your Shuttle.
n Reduce your Shuttles speed when you are operating it on uneven terrain and soft surfaces.
n Reduce your Shuttles speed when you are driving it around a corner.
n Never drive your Shuttle across the side of a hill or diagonally up or down a hill, and do not stop, if
possible, while driving up or down an incline.
n Proceed with extreme caution as you approach the downgrade of a ramp or other incline and when
driving near a raised surface or unprotected ledges and drop offs (curbs, porches, stairs, etc.).
n Never remove your Shuttles anti-tip wheels or modify the Shuttle in any way that is not authorized by
Pride.
n Use extreme caution when operating your Shuttle on busy streets and in parking lots or shopping malls
and never ride your Shuttle where you cannot safely and legally walk. Consult local municipal or state
agencies with regard to operating your Shuttle on public roadways.
n Do not operate your Shuttle while you are under the influence of alcohol.
n Check with your physician if you are taking any medications that may affect your ability to operate your
Shuttle safely.
n Keep your hands on the tiller and your feet on the floorboard when you are operating your Shuttle.
n Make certain that the tires are properly inflated (30 psi).
n Never use your scooter as a seat in a moving vehicle.
n Make certain that the Shuttles batteries are properly secured when you are transporting your scooter in
another vehicle.
n Disconnect your Shuttles batteries if you will not be using the scooter for more than 48 hours.
n Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after
handling.
WARNING! Do not expose the electronics to any type of moisture at any time (rain, snow,
mist, or washing the scooter). Such exposure can damage the electronics. Never attempt
to ride a scooter that has been exposed to moisture until it has dried thoroughly.
WARNING! Do not operate or store the scooter where it may be exposed to inclement
weather conditions such as rain, snow, mist, and below-freezing temperatures (such as
storage on an outside car/van lift). Attempting to operate the scooter in such conditions
can damage the electronics and potentially result in loss of control.
WARNING! Do not operate a scooter in icy or slippery conditions or on salted surfaces (i.e.
, walks or roads). Such use may result in an accident, personal injury, or adversely affect
the performance and/or safety of your scooter.
WARNING! Always protect batteries from freezing temperatures and never charge a frozen battery. This will damage the battery and may cause personal injury. Attempting to
charge a battery in freezing conditions does not prevent a battery from freezing.
8Shuttle
III. EMI/RFI
EMI/RFI WARNINGS
Laboratory tests performed by the Food and Drug Administration (FDA) have shown that radio waves can
cause unintended motion of electric scooters. Radio waves are a form of electromagnetic energy (EM).
When electromagnetic energy adversely affects the operation of an electrical device, that adverse effect is
called Electromagnetic Interference (EMI) or Radio Frequency Interference (RFI).
EMI/RFI FREQUENTLY ASKED QUESTIONS (FAQS)
The following FAQs summarize what you should know about EMI/RFI. Use this information to minimize
the risk that EMI/RFI will adversely affect your Shuttle.
Where do radio waves come from?
Radio waves are emitted from the antennas of cellular phones, mobile two-way radios (such as walkietalkies and CBs), radio stations, TV stations, amateur radio (HAM) transmitters, wireless computer links,
microwave sources, and paging transmitters. Radio waves are a form of electromagnetic energy (EM).
Because EM is more intense closer to transmitting antennas (sources of emission), the EM fields from twoway radios are of special concern to electric scooter users.
If EMI/RFI affects my Shuttle, what kind of motion should I expect?
The motion of any electric scooter affected by EMI/RFI can be erratic. The scooter may come to a sudden
stop or move in an uncontrolled manner. Also, it is possible for EMI/RFI to release the brakes of an electric
scooter. Some intense EMI/RFI can even damage the control system components of an electric scooter.
Is there any way to know for certain whether or not radio waves are the cause of any unintended
motion of my Shuttle?
Unfortunately, EMI/RFI may be difficult to recognize, since the signals from radio sources are invisible and
may be intermittent. However, the FDA recommends that you report all incidents of unintended motion or
unintended brake release of your electric scooter to the scooters manufacturer and, if possible, determine
whether or not there was a radio wave source nearby at the time of the incident.
One precaution you can take against inadvertent motion of your Shuttle is to make certain that you or
someone else is not the cause of the unintended motion.
n Turn off your Shuttle by removing the key from the key switch when you are getting on or off of your Shuttle.
n Never leave the key in the key switch of an unattended Shuttle.
By following these steps, you greatly reduce the risk of you or anyone else inadvertently bumping the
throttle control levers and causing the Shuttle to move unintentionally.
Are all electric scooters susceptible to EMI/RFI?
Each make and model of electric scooter differs in its ability to resist EMI/RFI. That is, each scooter has a
particular level of resistance to EMI/RFI. This resistance is measured in volts per meter (V/m). A higher
resistance level offers greater protection against EMI/RFI. In other words, an electric scooter with a high
resistance level is less likely to be affected by a strong radio source than is an electric scooter with a low
resistance level.
9Shuttle
III. EMI/RFI
What is the FDA doing about the problem?
The FDA has written to the manufacturers of electric scooters and requested that those manufacturers test
their new models of scooters to be certain that they provide a reasonable degree of resistance against EMI/
RFI. The FDA has stated that all newly manufactured models of electric scooters should have a resistance
level of at least 20 V/m. This level of resistance provides a reasonable degree of protection against the
common sources of EMI/RFI.
The FDA has also requested or recommended that:
n Electric scooter manufacturers clearly label new products with that products resistance level or state
that the resistance level is not known.
n The labeling or informational material supplied with new electric scooters must explain what the re-
sistance level means and warn users about the possibility of EMI/RFI and how to avoid it.
n Manufacturers of electric scooters undertake an educational program to inform the users of electric
scooters and the caregivers of those users about the problems associated with EMI/RFI and about the
actions the users and caregivers can take to minimize the risk of EMI/RFI.
n While there is no exact way to tell if your scooter is totally safe, an immunity level of 20 V/m (May
1994) is achievable. This product has been tested and passed at an immunity level of 20 V/m. Adding
accessories and components or modifying the unit may change the susceptibility to EMI/RFI.
What can I do to find out if my Shuttle is likely to be affected by EMI/RFI?
If you have had your Shuttle for some time and have not experienced any unintended motion, it is not likely
that you will have a problem in the future. However, it is always possible that EMI problems could arise if
you are close to a source of radio waves. Therefore, it is very important for you to be alert to this possibility.
The Shuttle meets or exceeds a resistance level of at least 20 V/m.
What can I do to reduce the risk of my Shuttle being affected by EMI/RFI?
Here are some precautions you can take:
n Do not turn on or use hand-held personal communications devices, such as citizens band (CB) radios
and cellular phones, while your Shuttle is turned on.
n Be aware of nearby radio wave transmitters, such as radio or TV stations and hand-held or mobile two-
way radios. Try not to operate your Shuttle too close to those transmitters. For example, if you are on
an electric scooter with a resistance level of at least 20 V/m, you should remain at least three feet from
a hand-held two-way radio and at least ten feet from a mobile two-way radio.
n Be aware that adding accessories and/or components, or modifying your Shuttle in any way may change
its EMI/RFI resistance level and may make it more susceptible to interference from radio wave sources.
What should I do if my Shuttle moves unexpectedly?
If unintended motion or unintended brake release occurs, turn off your Shuttle (by removing the key) as
soon as it is safe to do so.
If my Shuttle moves unintentionally, where should I report the incident?
Call our headquarters at (570) 655-5574 to report the incident.
10Shuttle
IV. SPECIFICATIONS
Model Numbers
Length
Width
Tires
Weight Capacity
Battery Type
Horsepower
Charger
Speed (Maximum)
Maximum G rade
Range
Turning Radius
Body Colors
(Batteries not included)
Shuttle 3: SC100 Shuttle 4: SC140
Shuttle 3: 46.5 in. Shuttle 4: 47.5 in.
24in.
Type: Pneumatic
Front: 3.5 in. x 10 in.
Rear : 3.5 in. x 10 in.
300 lbs. Maximum
Two 12-volt, 32 AH, U-1 type, SLA (sealed lead-acid)
1.1 hp (peak)
Onboard 3-amp charger
Variable up to 5.25 mph
See figures 1 and 2
Up to 20-25 miles
Shuttle 3: 45 in. Shuttle 4: 59 in.
Painted: Gray Molded Plastic
SeatingStyle: Foldable molded plastic; removable seat covers with foam inserts
are attached to seat.
Dimensions: 18
in.
width (usable) x 13.5
in.
height (usable) x 16
in.
depth
Seat cover material: Gray; V inyl or Fabric
Armrests: Gray molded rubber
User Adjustable seat height from ground: 20
in.
to 2 2
in.
User Adjustable seat height from scooter deck: 16.5
in.
to 18.5
in.
Included Features:Adjustable seat height and positioning, external freewheel release lever,
BrakesElectronic regenerative braking and electromechanical disc brake
Rear Wheel DriveTransaxle, 24V
WheelsAluminum alloy wheels, black
Tiller TypeAdjustable
Freewheel MechanismFreewheel release lever located on end of transaxle
Weight of Sc ooterTotal weight of Shuttle without batteries 3 wheel = 109.0 lbs.
4 wheel = 128.5 lbs.
Component breakdown:
Front section: Shuttle 334.0 lbs.
Shu t tle 45 3 .0 lb s .
Rear section (without batteries or rear shroud):53.0 lbs.
Seat with armrests:22.5 lbs.
Batteries: 12V, 32 AH:25.0 lbs.(each)
(Note: two batteries are required per scooter)
Front-to-Rear LockupDuel lever lock system
Ground Clearance4.5
in.
Optional AccessoriesPow er se at, cu p holder, c ane/crutc h holder, headligh t, t aillight, re arview
mirror, flag
11Shuttle
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