The symbols below are used throughout this owner's manual and on the power
chair to identify warnings and important information. It is very important for you to
read them and understand them completely .
WARNING! Indicates a potentially hazardous condition/
situation. Failure to follow designated procedures can cause
either personal injury, component damage, or malfunction.
On the product, this icon is represented as a black symbol
on yellow triangle with black border .
MANDATORY! These actions should be performed as
specified. Failure to perform mandatory actions can cause
personal injur y and/or equipment damage. On the product,
this icon is represented as a white symbol on a blue dot with
a white border.
PROHIBITED! These actions are prohibited. These actions
should not be performed at any time or in any circumstances.
Performing a prohibited action can cause injury to personnel
and/or damage to equipment. On the product, this icon is
represented as a black symbol with a red circle and a red
slash.
Read and follow the information in the owner’s manual.
Avoid e xposure to rain, snow , ice, salt, or standing wate r
whenever possible. Maintain and store in a clean and dry
condition.
Disposal and recycling - Contact your authorized Pride
Provider for information on proper disposal and recycling of
your Pride product and its packaging.
WELCOME to Pride Mobility Products Corporation (Pride). The product you
have purchased combines state-of-the-art components with safety, comfort, and
styling in mind. W e are confident that the design features will provide you with the
conveniences you expect during your daily activities. Understanding how to safely
operate and care for this product should bring you years of trouble free operations
and service.
Read and follow all instructions, warnings, and notes in this manual and all other
accompanying literature before attempting to operate this product for the first
time. In addition, your safety depends upon you, as well as your provider , caretaker,
or healthcare professional in using good judgement.
This manual is to be used in addition to the power base owner’s manual that came with
your power chair . If there is any information in this manual which you do not understand,
or if you require additional assistance for setup or operation, please contact your
authorized Pride Provider . Failure to follow the instructions, warnings, and notes
in this manual and those located on your Pride product can result in personal
injury and/or product damage and will void Pride’ s product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter ,
or modify this product or remove or render inoperable or unsafe any guards,
shields, or other safety features of this product; fail, refuse, or neglect to install any
retrofit kits from time to time provided by Pride to enhance or preserve the safe
use of this product.
INFORMA TION EXCHANGE
W e want to hear your questions, comments, and suggestions about this manual.
W e would also like to hear about the safety and reliability of your new Pride
product, and about the service you received from your authorized Pride Provider .
Please notify us of any change of address, so we can keep you apprised of important
information about safety , new products, and new options that can increase your
ability to use and enjoy your Pride product.
Remote Plus Controllerwww.pridemobility.com
Basic Operation Instructions5
NOTE: If you ever lose or misplace your product registration card or your
copy of this manual, contact us and we will be glad to send you a new one
immediately.
The Remote Plus Controller is a fully-programmable, modular electronic controller
system that allows you to operate your power chair . It is designed to allow the user
to have complete control over chair movement and speed.
The controller has been pre-programmed to meet a typical user’s needs. The
program is set using either a personal computer with software provided by the
controller manufacturer or with a hand-held programmer, also provided by the
controller manufacturer .
WARNING! The controller program can affect speed,
acceleration, deceleration, dynamic stability, and braking.
If it is programmed incorrectly or outside of the safe limits
as determined by your healthcare professional, it can create
a dangerous situation. Only the power chair manufacturer,
an authorized representative of the manufacturer , or a trained
service technician should program the controller.
PRECAUTIONAR Y GUIDELINES
Before operating the Remote Plus Controller, please read the following. These
guidelines are provided for your benefit and will aid you in the safe operation of
the controller system.
! Turn off the power to the controller when transferring to or from your power
chair.
! Follow all of the procedures and heed the warnings as explained in your power
chair owner’s manual.
Failure to heed the above warnings can result in personal injury and/or
equipment damage.
Remote Plus Controllerwww.pridemobility.com
Basic Operation Instructions7
Electromagnetic and Radio Frequency Interference (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic
and radio frequency waves can have an adverse affect on
the performance of electrically-powered mobility vehicles.
Electromagnetic and Radio Frequency Interference can come from sources such as
cellular phones, mobile two-way radios (such as walkie-talkies), radio stations, TV
stations, amateur radio (HAM) transmitters, wireless computer links, microwave signals, paging transmitters, and medium-range mobile transceivers used by emergency
vehicles. In some cases, these waves can cause unintended movement or damage to
the control system. Every electrically-powered mobility vehicle has an immunity (or
resistance) to EMI. The higher the immunity level, the greater the protection against
EMI. This product has been tested and has passed at an immunity level of 20 V/m.
WARNING! Be aware that cell phones, two-way radios,
laptops, and other types of radio transmitters may cause
unintended movement of your electrically-powered mobility
vehicle due to EMI. Exercise caution when using any of these
items while operating your mobility vehicle and avoid coming
into close proximity of radio and TV stations.
WARNING! The addition of accessories or components to
the electrically-powered mobility vehicle can increase the
susceptibility of the vehicle to EMI. Do not modify your power
chair in any way not authorized by Pride.
WARNING! The electrically-powered mobility vehicle itself
can disturb the performance of other electrical devices
located nearby , such as alarm systems.
NOTE: For further information on EMI/RFI, go to the Resource Center on
www.pridemobility.com. If unintended motion or brake release occurs, turn
your controller off as soon as it is safe to do so. Call Pride or your authorized
Pride Provider to report the incident.
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8Basic Operation Instructions
Remote Plus Controller Features
Figure 1 provides information on the Remote Plus components and connections.
Use this diagram to familiarize yourself with the function and location of each
component before using the Remote Plus Controller.
The following functions are available with the Remote Plus Controller:
!
Joystick Control
The joystick is used to control the direction and speed of the power chair.
! Actuator Adjustment
The user can control positioning of power accessory actuators with the Remote
Plus.
! Drive Profile Selection
The user can select one of five available drive profiles.
! Speed Adjustment
The user can increase or decrease the maximum speed of the power chair.
! Sleep Mode
This feature is designed to preserve battery charge, and can be disabled through
programming.
! Thermal Rollback
This is a safety feature designed to prevent the power chair from overheating
and causing damage to the motors or controller .
NOTE: The Remote Plus can be programmed to have up to five drive
profiles or one drive profile and five speed adjustments.
Remote Plus Controllerwww.pridemobility.com
Basic Operation Instructions9
On/Off Button
Press to power on or off the
power chair and controller.
Mode Button
Used to select the various
functions available with the
Remote Plus.
Speed/Profile Indicator
Series of five colored LEDs
which display the speed or
profile setting.
Battery Condition Meter
Indicates the approximate
amount of battery life using
color-coded LED bars.
Horn Button
Activates a warning horn.
Actuator Indicators
Four LEDs indicate
recline, tilt, power leg
rests, and elevating seat
actuator modes.
Joystick
A multi-functional tool used
to control speed, direction,
and actuator adjustment.
BACK VIEW
Off-board Charger/
Programming Port
Used to charge or
program the power base.
Mounting Bracket Access
An alternate Remote Plus mounting option
may be available with your power chair.
Harness Connector Port
Used to connect the Remote Plus to the
power base.
Figure 1. Remote Plus Components and Connections (3-Key Shown)
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10Basic Operation Instructions
OPERA TING THE REMO TE PLUS CONTROLLER
The Remote Plus Controller is used to operate your power chair and all of its
components.
The Remote Plus controller consists of (see figure 2):
1. joystick
2. keypad
3. controller communications connector
4. 3-pin off-board charger/programming socket
5. power module
6. intermediate harness with charger connection
Joystick Control
The joystick controls the direction and speed of your power chair . When you
move the joystick from the neutral (center) position, the electromagnetic brakes
release and allow your power chair to move. The farther you push the joystick
from its neutral position, the faster your power chair moves. When you release the
joystick and allow it to return to the neutral position, you engage the electromagnetic brakes. This causes your power chair to decelerate and come to a complete
stop.
Keypad
The keypad is located directly in front of the joystick. It contains keys that you will
use to control your power chair . See figures 3 and 4.
On/Off Key
The on/off key turns the system on and off.
WARNING! Unless faced with an emergency situation, do
not use the on/off key to stop the chair. This will cause the
power chair to stop abruptly .
WARNING! Always turn the power off when you are stationary
to prevent unexpected movement.
Remote Plus Controllerwww.pridemobility.com
Basic Operation Instructions11
1
2
6
4
5
Figure 2. Remote Plus Controller
3
Figure 3. 3-Key Controller Keypad
Figure 4. 7-Key Controller Keypad
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12Basic Operation Instructions
Mode Key (Speed Settings)
The mode key controls the speed settings. The Remote Plus speed settings range
from 1 to 5. T ypically , the slowest speed setting is 1 and the fastest speed setting
is 5. The settings are indicated by the number of lights that are lit on the speed
setting indicator.
NOTE: The speed settings are preset at the factory. If your authorized
Pride Provider changes the order of these settings, please make note of
these changes. Contact your authorized Pride Provider for more information.
NOTE: Profiled joysticks function differently than those without profiles.
If your power chair was programmed with more than one drive profile,
contact your authorized Pride Provider for more information regarding
operation.
Horn Key
The horn key activates a warning horn.
Battery Condition Meter
The battery condition meter is a 10-segment illuminated display located in front of
the joystick. When the lights are on, it indicates that there is power to the Remote
Plus. The lights also indicate battery status, Remote Plus operational status, and
electrical system status.
!!
! Red, yellow , and green lights lit: Batteries charged; controller and electrical
!!
system OK.
!!
! Red and yellow lights lit: Charge batteries if possible; controller and electrical
!!
system OK.
!!
! Red lights only lit or slow flash: Charge batteries as soon as possible;
!!
controller and electrical system OK.
!!
! Rapid flash of lights: The Remote Plus has detected a problem in the electrical
!!
system and power chair drive operation is inhibited. Refer to “Fault Codes.”
!!
! Ripple up and down of lights: The joystick was not in the neutral position
!!
when the controller was turned on. If you get “ripple up and down of lights,”
turn off the controller and allow the joystick to return to the neutral position,
then turn on the controller .
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Basic Operation Instructions13
NOTE: If you still get “ripple up and down of lights,” contact your authorized Pride Provider.
NOTE: When the batteries approach a discharged state, the red lights
will begin to slowly flash, reminding you the batteries need to be charged
immediately!
The right/left turn indicator keys toggle either the left or right turn indicators. Press
once to turn on and press again to turn off. Y ou can also turn off the selected turn
indicator by pressing the opposite indicator key or the hazard key .
Light Key (For Optional Equipment)
The light key turns the headlights/taillights on and off independent of other indicators.
Hazard Key (For Optional Equipment)
The hazard key activates both turn indicators at the same time. You can only
cancel this by pressing the hazard key again.
Power Accessory Indicator (For Optional Equipment)
Indicates the selected power accessory . This is for optional accessories only.
NOTE: If your power chair is equipped with power accessories such as a
power elevating seat or power elevating leg rests, you can operate them
through the keypad and joystick.Refer to “Actuator Adjustment.”
3-PIN OFF-BOARD CHARGER/
PROGRAMMING SOCKET
Y ou may use an off-board char ger to
charge your power chair batteries
through the 3-pin socket located on the
front of the Remote Plus. See figure 5.
If you use an off-board charger, the
charger current should not exceed 8
amps. Contact your authorized Pride
Provider for more information.
www.pridemobility.comRemote Plus Controller
Figure 5. 3-pin Off-Board Charger
Socket
14Basic Operation Instructions
WARNING! Only chargers with Neutrik NC3MX plugs should
be connected to the 3-pin off-board charger/programming
socket. See your authorized Pride Provider for more
information.
NOTE: Changes to the programming can only be made by an authorized Pride Provider.
CONTROLLER COMMUNICA TIONS CONNECT OR
The controller communications connector provides the Remote Plus with a connection
to the power module via an intermediate harness equipped with an onboard/offboard charger connector .
ACTUA T OR ADJUSTMENT
The Remote Plus Controller can control five actuators using the mode key and the
joystick. The active actuator is indicated by an illuminated actuator LED. See
figure 6.
T o select and adjust an actuator:
1. Press the on/off key to power on the
controller.
2. Press the mode key twice to select
TILT (BACK AND
BASE)
Actuator Adjustment Mode.
3. Push the joystick to the right to cycle
through the available actuators. The
actuator indicators will display which
actuator is activated. See figure 6.
4. When the desired actuator is
selected, give a forward command
RIGHT POWER LEG REST
to the joystick to raise the actuator
or give a reverse command to the
Figure 6. Actuator Selection
joystick to lower the actuator.
5. Press the mode key again to return
to the Drive Mode.
Remote Plus Controllerwww.pridemobility.com
RECLINE (BACK ONLY)
ELEVATING SEAT
(BASE ONLY)
LEFT POWER LEG REST
Basic Operation Instructions15
SPEED ADJUSTMENT/PROFILE SELECT
To select a speed setting:
1. Press the on/off key to power on the controller .
2. Press the mode key once.
3. To increase chair speed, push the joystick to the right. Each time you push the
joystick, you will increase the speed setting in the speed setting indicator .
4. To decrease chair speed, push the joystick to the left. Each time you push the
joystick, you decrease the speed setting in the speed setting indicator .
5. Once you select the desired speed setting, press the mode key once to keep
the setting or push the joystick in the forward or reverse direction. The chair
will resume operation at the selected speed.
NOTE: Drive profiles are set by your authorized Pride Provider. Contact
your authorized Pride Provider to change a drive profile or change speed
settings.
SLEEP MODE
The Remote Plus Controller features a sleep mode. Sleep mode is a built-in circuit
that will automatically shut off the main power if the joystick is not moved in any
direction for a period of time. This time factor is programmed into the controller .
T o restore power and continue, push any key on the control panel.
THERMAL ROLLBA CK
The Remote Plus Controller is equipped with a thermal rollback circuit which
monitors the temperature of the chair’s motors and controller . If either exceeds
the safe operating temperature, the controller reduces the output to 50% of full
operation level. This reduces the chair’s speed and allows a cool down period.
Once the temperature returns to a safe level, the chair will resume normal operation.
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16Basic Operation Instructions
FAU LT CODES
The battery condition meter will flash fault codes when the controller system detects
an abnormal condition in the electrical system. All of the battery condition meter
LEDs will flash a number of times quickly , then pause, then flash again. The battery
condition meter will continue to flash the fault codes until the problem is fixed. The
following table identifies the individual fault codes. If you receive any of these fault
codes or if you experience any other problems, contact your authorized Pride Provider.
FaultProbable Cause(s)Possible Solution
Code
1 FlashThe batteries need charging.Check the battery connections. If the
There is a bad connectionbattery connections are good, then
to the batteries.try charging the batteries.
2 FlashesThere is a bad connection onCheck the left motor connections and
the left motor .wiring harnesses.
3 FlashesThe left motor has a short toContact your authorized Pride
a battery connection.Provider.
4 FlashesThere is a bad connection onCheck the right motor connections
the right motor.and wiring harnesses.
5 FlashesThe right motor has a short to Contact your authorized Pride
a battery connection.Provider.
6 FlashesThe charge inhibit has beenMake sure that the battery charger
activated.is not connected to the power base.
7 FlashesThere is a joystick fault.Make sure the joystick is in the center
position; power the unit off and then
on again.
8 FlashesThere is a control system fault. Check power module and joystick
module connections and wiring.
9 FlashesThe park brakes have a badCheck the left and right motor
connection.connections and wiring.
10 Flashes An excessive voltage hasCheck the battery connections.
been applied to the control
system.
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Basic Operation Instructions17
NOTES
CARE AND MAINTENANCE
Refer to your power chair owner’s manual for proper cleaning and disposal
instructions.
W ARRANTY
For two (2) years from the date of purchase, Pride will repair or replace at our
option to the original purchaser, free of char ge, the controller or any of its components
found upon examination by an authorized representative of Pride to be defective
in material and/or workmanship.