Pride Mobility Outlander XL, Outlander LP, Outlander, Outlander DE User Manual
Outlander Series
Including Models/Incluant des modèles:
Outlander, Outlander DE, Outlander LP, and
Outlander XL
Outlander Series www.pridemobility.com
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SAFETY GUIDELINES
WARNING! An authorized Pride Provider or qualified technician must perform the initial
setup of this lift and must perform all of the instructions in this manual.
The symbols below are used throughout this owner's manual and on the product to identify warnings and
important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage, or
malfunction. On the product, this icon is represented as a black symbol on a yellow
triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the product,
this icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at
any time or in any circumstances. Performing a prohibited action can cause personal
injury and/or equipment damage. On the product, this icon is represented as a black
symbol with a red circle and red slash.
Please fill out the following information for quick reference:
Pride Provider:
Address:
Phone Number:
Purchase Date: Serial Number:
NOTE: This owner’s manual is compiled from the latest specifications and product information
available at the time of publication. We reserve the right to make changes as they become necessary.
Any changes to our products may cause slight variations between the illustrations and explanations in
this manual and the product you have purchased. The latest/current version of this manual is available
on our website.
NOTE: The Outlander Series Lift System and its components are not made with natural rubber latex.
Consult with the manufacturer regarding any after-market accessories.
Copyright © 2013
Pride Mobility Products Corp.
INFMANU3882/Rev D/June 2013
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CONTENTS
I. INTRODUCTION .......................................................................................................................4
II. SAFETY ........................................................................................................................................5
III. INSTALLATION .......................................................................................................................10
IV. OPERATION .............................................................................................................................15
V. BATTERY CHARGING ..........................................................................................................18
VI. CARE AND MAINTENANCE ...............................................................................................20
VII. TROUBLESHOOTING ............................................................................................................22
VIII.WARRANTY ..............................................................................................................................23
APPENDIX I - SPECIFICATIONS ...............................................................................................24
Outlander Series www.pridemobility.com
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I. INTRODUCTION
Welcome to Pride Mobility Products (Pride). Congratulations on the purchase of your new lift system. The
lift system design combines the most advanced state-of-the-art components with modern, attractive styling. We are certain that the design features and trouble-free operation will add convenience to your daily
living and ensure complete satisfaction.
At Pride, your safety is important to us. Please read and follow all instructions in this manual before
operating your lift system for the first time. These instructions were produced for your benefit. Your
understanding of these instructions is essential for the safe operation of your new lift system.
Pride is not liable for damage to property or personal injury arising out of the unsafe use of a lift system.
Pride is also not liable for any property damage or personal injury arising out of the failure of any person
and/or user to follow the instructions and recommendations set forth in this manual or any other instructions or recommendations contained in other lift system related literature issued by Pride or contained on
the lift system itself.
INTERNET AND PRIVATE PURCHASES
If you purchased your product over the Internet or from a previous owner and you have any questions
about the safe use and/or maintenance of the product, please visit our web site www.pridemobility.com
or contact your authorized Pride Provider.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product
or remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail,
refuse, or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the
safe use of this product.
SHIPPING AND DELIVERY
Before using your lift system, make sure your delivery is complete as some components may be individually packaged. If you do not receive a complete delivery, please contact your authorized Pride Provider
immediately. Where damage has occurred during transport, either to the packaging or content, please
contact the delivery company responsible.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear
about the safety and reliability of your new lift system and about the service you received from your
authorized Pride Provider.
Please notify us of any change of address, so we can keep you apprised of important information about
safety, new products, and new options that can increase your ability to use and enjoy your lift system.
Please feel free to contact us at the address below:
Pride Mobility Products Corporation Pride Mobility Products Company
Attn.: Customer Care Department 380 Vansickle Road
182 Susquehanna Ave. St. Catharines, Ontario L2R 6P7
Exeter, PA 18643-2694
info@pridemobility.com
NOTE: If you ever lose or misplace your copy of this manual, contact us and we will be glad to send you
a new one immediately.
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II. SAFETY
PRODUCT SAFETY SYMBOLS
The symbols below are used on the lift system to identify warnings, mandatory actions, and prohibited
actions. It is very important for you to read and understand them completely.
Do not sit on mobility device while activating lift
or during transport.
Do not open the swing-away hitch adapter with a
mobility device on the lift.
Crush Hazard—Pinch/crush points created during assembly and
opertion. Keep hands clear.
Crush Hazard—Moving lift can crush. Keep feet clear during operation.
Read and follow the information in the owner’s manual.
Maximum lifting capacity.
Do not use as a step.
Lift system intended for use with unoccupied mobility device. Do not
use product to lift people.
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II. SAFETY
Removal of grounding prong can create electrical hazard. If necessary, properly
install an approved 3-pronged adaptor to an electrical outlet having 2-pronged plug
access.
Do not connect an extension cord to the charger cord.
Do not allow unsupervised children to play near the lift system while the batteries
are charging.
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible. Maintain and store in a clean and dry condition.
Keep tools and other metal objects away from battery terminals. Contact with
tools can cause electrical shock.
Battery posts, terminals, and related accessories contain lead and lead
compounds. Wear goggles and gloves when handling batteries and wash hands
after handling.
Explosive conditions exist!
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II. SAFETY
Disposal and recycling - Contact your authorized Pride Provider for information on
proper disposal of your Pride product and its packaging.
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive
conditions.
Corrosive chemicals contained in battery.
NOTICE! Enter platform where noted.
Outlander Series www.pridemobility.com
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II. SAFETY
LIFTING CAPABILITIES
The lift system is an electromechanical device designed to lift various types of mobility devices for the
purpose of vehicle transport. The Outlander is designed for use with Class II, Class III, or Class IV hitches.
Check the hitch capabilities of your vehicle prior to use. Under no circumstances should the lift system be
made to exceed this weight limit. Subjecting the lift system to the strain of hoisting more than it is designed
to lift may cause it to fail, resulting in damage to the mobility device and/or injury to the lift operator. Refer
to the mobility device owner’s manual for information on the overall weight of the mobility device before
lifting.
WARNING! Adding accessories, oversize batteries, or a different seat will increase the
weight of your mobility device. Verify with your authorized Pride Provider that the total
weight of your mobility device, including additions, does not exceed the maximum hitch
allowance.
INSTALLATION
The lift system is designed to be mounted to a vehicle hitch system. Before lift installation, ensure that the
hitch shows no signs of rust or wear and that the front and rear vehicle suspension is acceptable. If any
vehicle alterations are necessary, make sure that you fully understand the instructions for drilling or cutting
before making any alterations.
WARNING! Before drilling or cutting into the vehicle, make absolutely certain through
visual inspection that there are no obstructions in the path of the drill bit, such as the
fuel tank, exhaust pipes, or electrical wires.
LIFTING NON-PRIDE PRODUCTS
The lift system is an extremely versatile device, which users may employ to lift items other than Pride
products. Pride has no control over such use, nor can Pride anticipate every possible use to which a lift
system may be put. Lifting non-Pride products with the lift system is done at the operator’s own risk, and
Pride accepts no liability for damage or injury resulting from such use.
PRELIFT INSPECTION
Before operating the lift system, inspect your surroundings to ensure that the lift system has a clear path
of operation. Remove any possible obstructions before operating the lift and do not allow children to
operate or play near the lift.
WARNING! A frayed or worn lifting strap can snap, resulting in damage to the mobility
product being lifted and injury to the lift operator.
OPERATOR POSITIONING
The operator of the lift should stand a safe distance from the unit being lifted/lowered to ensure that his/
her feet are never positioned under the raised lift platform. The operator should also keep his/her hands
clear of the lift system to avoid the potential for injury.
TRANSPORT VEHICLE POSITIONING
Be sure your vehicle is parked on flat, level ground before attempting to load, lift, or remove a mobility
device with the lift system. Make sure the vehicle emergency park brake is engaged before loading or
unloading a mobility device.
WARNING! Attempting to lift a mobility product when a vehicle is not on level ground will
cause the mobility product to swing toward or away from the vehicle, making it difficult
to get the mobility product into the vehicle.
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II. SAFETY
HITCH CLASS INFORMATION
Hitches come in a variety of sizes and are designated by class. The classes range from Class I to
Class IV. A heavier load requires a larger class,
which has a higher
weight is the amount of weight (downward force)
that the load puts on the hitch.
The combined weight of your lift and mobility
device gives you the minimum tongue weight
for your application. Exceeding the tongue
weight of a hitch creates an unsafe driving
situation and can damage the hitch and/or the
vehicle. See figures 2 and 3.
WARNING! Adding accessories,
oversize batteries, or a different
seat will increase the weight of
your mobility device. Verify with
your authorized Pride Provider
that the total weight of your
mobility device, including
additions, does not exceed the
maximum weight allowance.
tongue weight
See figure 1.
. Tongue
Figure 1. Tongue Weight Pressure Point
Figure 2. Unsafe Driving Situation
WARNING! Never exceed the
maximum lifting capacity of a lift
regardless of the class of hitch
being used. Doing so may cause
lift and/or vehicle damage.
Figure 3. Vehicle Damage
Hitch Classes
A Class I hitch has a maximum tongue weight of 200 lbs. (90.71 kg).
A Class II hitch has a maximum tongue weight of 350 lbs. (158.75 kg).
A Class III hitch has a maximum tongue weight of 500 lbs. (226.79 kg).
A Class IV hitch has a maximum tongue weight of 1200 lbs. (544.31 kg).
WARNING! Before installing the lift and applicable hitch systems, check your vehicle
owner’s manual for hitch maximum tongue weight capacity. Do not exceed the maximum
tongue weight capacity of your vehicle.
Outlander Series www.pridemobility.com
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PIVOT
BOLT
PIVOT
TUBE
III. INSTALLATION
LIFT SYSTEM INSTALLATION
The Outlander is designed to be easily installed into any vehicle equipped with a Class II, Class III or Class
IV hitch receiver. The hitch receiver should be installed no higher than 21 in. (53.34 cm) from the bottom
of the hitch tube to the ground.
WARNING! The lift system should be installed by an authorized Pride Provider or service
technician only.
Follow these steps to install the lock-down arm:
1. Lay the lift system flat on the floor.
NOTE: If your lift system is equipped with a permanent threaded stud, removal of the pivot tube and
pivot bolt is not necessary for lock-down arm installation. See figure 4.
2. Apply power to the lift until there is enough clearance to remove the pivot bolt. See figure 4.
NOTE: If the pivot bolt does not remove easily, apply power to the lift and make a slight adjustment to
the angle of the pivot tube. Repeat as necessary.
3. Remove the pivot bolt. Keep hardware for reassembly.
4. Remove the pivot tube. See figure 4.
5. Insert the lift arm securement screw through the countersunk hole of the U-bracket (from the inside
out).
6. Position the lock-down arm onto the screw and insert the pivot bolt through the U-bracket and lockdown arm. The pivot bolt is used for alignment purposes at this time.
7. Secure the nut to the securement screw and install the cap. Remove the pivot bolt.
8. Position the pivot tube onto the U-bracket and reinsert the pivot bolt through the U-bracket, pivot tube,
and lock-down arm.
9. Install the nut back onto the pivot bolt and install the cap. Do not overtighten the nut. Ensure the pivot
tube pivots freely without binding.
10. Attach the supplied warning label
11. Adjust the tension bolt on the H-frame that actuates the lock-down arm clevis pin. This adjustment
should compress the spring on the lock-down arm pivot foot to ensure proper securement of the scooter
when in the stowed position. See figure 5.
to the lift platform.
See figure 5.
WARNING! Improper adjustment of the tension bolt may affect the securement of the
scooter to the lift!
Figure 4. Lock-down Arm Installation
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TENSION
BOLT
CLEVIS
PIN
III. INSTALLATION
Figure 5. Tension Bolt and Clevis Pin Adjustment
Follow these steps to install the lift system:
1. Remove the preassembled mounting hardware from
the hitch tube.
2. Mount the hitch tube to the lift frame using the previously removed mounting hardware. Install the hardware in the direction indicated in figure 6.
3. Slide the hitch tube into the vehicle hitch receiver,
aligning the mounting hole closest to the lift with the
mounting hole in the hitch receiver. See figure 7.
WARNING! Lift system components are
heavy. Ask for assistance if necessary
when attaching the lift frame to the hitch
receiver. Use proper lifting techniques
and avoid lifting beyond your capacity.
WARNING! Avoid pinch points! Do not hold
the lift frame by the pivot points when
mounting the lift frame to the hitch receiver.
4. Secure the hitch tube with the supplied bolt and nut,
inserting the bolt from the threaded side of the hitch
tube. See figure 7.
LIFT FRAME
HITCH TUBE
MOUNTING HARDWARE
Figure 6. Hitch Tube Assembly
WARNING! Threading the bolt from the
wrong side or allowing the bolt to turn
while tightening the nut will dislodge the
threaded insert in the hitch tube.
WARNING! Do not attach a Class II hitch
tube to a Class III hitch receiver.
NOTE: Make sure the hitch bolt is tightened firmly
HITCH RECEIVER
Figure 7. Lift Frame Vehicle Mounting
before securing the nut to the hitch assembly to minimize
the chance that the lift will tilt during transport.
NOTE: Make sure the hitch tube and lift platform are parallel to the ground before operating the lift
system. An angled hitch tube may cause unreliable lift operation and/or damage to the lift system.
5. Route the lift system wiring harness through the vehicle. Refer to “Wiring Harness Installation.”
Outlander Series www.pridemobility.com
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III. INSTALLATION
WARNING! Route the wiring harness through the vehicle rather than under the vehicle to
avoid coming in contact with sharp edges, extreme temperatures, moving parts, and
roadway debris including road salt and other highly corrosive materials. Power shorts
may occur if wires come in contact with hot exhaust parts or sharp edges.
WARNING! Never attach the wiring harness to a secondary power source. Do not attempt
to use trailer wiring to power the lift system. The wiring harness must be connected
directly to the vehicle battery.
NOTE: If your lift is equipped with an onboard battery, refer to “Onboard Battery Installation.”
6. Install the wheel chocks to the lift platform. Refer to “Wheel Chock Installation.”
Wiring Harness Installation
The wiring harness is approximately 25 ft. (7.62 meters) long and will accommodate most vehicles.
NOTE: You may wish to perform a practice run before installing the wiring harness. Route a piece of
light rope (equivalent to the gauge of the wiring harness) along the anticipated path observing contact
points, potential rubbing/chafing points, and any sharp edges. Remove sharp edges with a fine grade
file, then treat the steel with a rust inhibitor or metal sealant.
Follow these steps to route the lift system wiring harness:
1. Route the lift system wiring harness (starting at the lift) through the interior of the vehicle until you
reach the vehicle battery. See figure 8. You will typically find pass-through points at the rear lighting
assemblies, which will enable you to route the cable through the trunk and under the back seat.
2. Conceal the harness behind or under the interior panels of the vehicle (there should be existing holes).
Be certain that the harness is protected with a rubber grommet when passing it through the metal panels
and into the engine compartment.
3. Inside the engine compartment, secure the harness to the firewall and the inner fender with plastic wire
ties. Use care not to cause abrasions to the wiring harness. It is important to secure the wiring harness
at various points along its run of the vehicle.
WARNING! Do not cut or
shorten the wiring harness. If
the harness is too long, coil the
excess wire and secure it with
plastic wire ties.
4. Connect the red wire to the positive (+) ter-
WIRING HARNESS
GROUNDING WIRE
LIFT FRAME
minal and the black (grounding) wire to the
negative (-) terminal of the vehicle battery.
WARNING! Before operating
the lift, inspect the wiring
harness for proper routing and
grounding. Improper routing
can cause damage to the
harness, and improper
grounding can cause damage
to the electrical system.
VEHICLE BATTERY
LIFT WIRING CONNECTION
Figure 8. Wiring Harness Installation
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III. INSTALLATION
License Plate Holder
The license plate holder should be rotated to the upright position during installation. See figure 9.
1. Pull the pivot weldment out to disengage keyway. You may need to loosen the pivot nut with a 3/4in. socket wrench. See figure 9A.
2. Rotate the license plate holder to its upright position. Once in the upright position, the license plate
holder will automatically lock into place. See figure 9.
3. Ensure the keyway is engaged then tighten the pivot nut if previously loosened. See figure 9A.
4. Remove the license plate from your vehicle and attach it to the license plate holder using the supplied
fasteners.
5. Insert the lighting harness into the vehicle’s trailer hitch harness.
Onboard Battery Installation
The optional onboard battery is designed for easy installation as it does not require any wires to be routed
through or under the vehicle.
Follow these steps to install the onboard battery:
1. Align the mounting holes in the battery case bracket with those in the accessory bracket located under
the key switch tube. See figure 10.
2. Secure the battery case to the accessory bracket with the supplied hardware. See figure 10.
3. Insert the onboard battery into the battery case, making sure that the connector on the bottom of the
battery aligns and fully connects with the mating connector inside the battery case.
4. Plug the battery cord on the bottom of the battery case into the mating connector running from the
motor. See figure 10.
LICENSE PLATE HOLDER
KEYWAY
LIGHTING
HARNESS
Figure 9. License Plate Holder
BATTERY CASE BRACKET
BATTERY
CASE
PIVOT
NUT
BATTERY CORD
LOOSEN
Figure 9A. Pivot Weldment
TIGHTEN
ACCESSORY BRACKET
Figure 10. Onboard Battery Installation
Outlander Series www.pridemobility.com
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III. INSTALLATION
Wheel Chock Installation
Your lift is supplied with four adjustable wheel chocks,
that when installed, aid in centering your mobility
device during loading.
Follow these steps to install the wheel chocks:
1. Drive your mobility device onto the lift platform,
positioning it as near to the center as possible.
2. Position the wheel chocks on the platform.
Scooters: Place a wheel chock in front of the front
wheel(s) and behind the rear wheels or behind the
front wheels and in front of the rear wheels.
Power chairs: Place a wheel chock in front of and
behind the drive wheels.
3. Take note of the adjustment holes the wheel chocks
align with on the platform and remove the chocks.
4. Remove the mobility device from the lift platform.
5 Raise the platform high enough to be able to install
hardware from beneath it.
6. Position the wheel chock bottom on the underside of
the platform, aligning it with the wheel chock top.
See figure 11.
7. Secure the wheel chock sections to the platform
using the supplied hardware. See figure 11.
8. Repeat these steps to install the remaining wheel
chocks to the lift platform.
WHEEL CHOCK TOP
WHEEL CHOCK BOTTOM
SCREWS
Figure 11. Wheel Chock Installation
NOTE: The Outlander LP does not require wheel chock installation. The platform’s design supports
the mobility device wheels so that wheel chocks are not required. See figure 12.
Figure 12. Wheel Placement on Outlander LP Platform
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IV. OPERATION
LIFT SYSTEM OPERATION
WARNING! The lift system is intended for the transport of mobility devices only. The
mobility device must be unoccupied before operating the lift.
WARNING! Do not exceed the load limits of your vehicle or hitch system as specified by
the vehicle manufacturer.
WARNING! Use extreme caution when driving with the lift installed on your vehicle. Be
aware that the lift extends away from the back of the vehicle and extra clearance is
needed when backing up, turning, parking, or driving through driveway entrances/exits.
Drive slowly when negotiating pot holes, road bumps, and railroad tracks.
Follow these steps to operate the lift system:
1. Insert the key into the key switch.
2. Turn and hold the key clockwise to lower the lift
platform. See figure 13. Release the key as soon as the
lift platform touches the ground.
Loading and Securing Your Mobility Device
1. Set the speed control of the mobility device to the
slowest setting and carefully drive your mobility
device onto the lift platform, being sure to center the
mobility device on the platform to the best of your
ability.
NOTE: You may wish to load the mobility device while
standing next to it using the manual freewheel feature.
Refer to the mobility device owner’s manual for more
information on manual freewheel mode.
WARNING! If the lift is equipped with an
automatic lock-down arm, load the
scooter onto the lift platform from the
driver’s side of the vehicle to ensure
proper contact of the automatic lockdown arm with the scooter floorboard.
Loading the scooter from the passenger
side will cause the automatic lock-down
arm to interfere with the scooter seat
when the platform is raised.
COUNTERCLOCKWISE
TO RAISE PLATFORM
Figure 13. Key Switch Operation
CLOCKWISE TO
LOWER PLATFORM
HOOK
WARNING! If the lift is equipped with the
power dock option, the power chair must
be loaded and unloaded from the driver’s
side of the vehicle. Loading the power
chair from the passenger side will not
allow for proper securement of the device
to the power dock adaptor.
2. Shut down the power to the mobility device, remove
the key if applicable, and make sure the unit is in drive
Figure 14. Retractable Tie-down Strap
mode (drive motors engaged). Refer to the mobility
device owner’s manual for more information on drive
mode.
Outlander Series www.pridemobility.com
RELEASE
LEVER
ADJUSTMENT
LEVER
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