Pride Mobility JAZZY 1103 User Manual
Owner ’s Manual
ATTENTION:
Please read the content
of your owners manual
before operating your
power chair.
Exeter, PA
St. Catharines, ON
www.pridemobility.com
SAFETY GUIDELINES
Please read and follow all instructions in this owners manual before attempting to operate your power chair for the
first time. If there is anything in this manual you do not understand, or if you require additional assistance for set-up,
contact your authorized Pride provider.
Using your Pride product safely depends upon your diligence in following the warnings, cautions, and instructions
in this owners manual. Using your Pride product safely also depends upon your own good judgement and/or
common sense, as well as that of your provider, caregiver, and/or healthcare professional. Pride is not responsible
for injuries and/or damage resulting from any persons failure to follow the warnings, cautions, and instructions in
this owners manual. Pride is not responsible for injuries and/or damage resulting from any persons failure to
exercise good judgement and/or common sense.
The symbols below are used throughout this owners manual to identify warnings and cautions. It is very important
for you to read and understand them completely.
WARNING! Failure to heed the warnings in this owners manual may result in personal injury.
CAUTION! Failure to heed the cautions in this owners manual may result in damage to your power
chair.
Copyright © 2003
Pride Mobility Products Corp.
INFMANU 1182
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CONTENTS
I. INTRODUCTION.......................................................................................... 4
II. SAFETY ...................................................................................................... 6
III. EMI/RFI ..................................................................................................... 13
IV. THE JAZZY 1103 ..................................................................................... 15
V. COMFORT ADJUSTMENTS ...................................................................... 20
VI. BATTERIES AND CHARGING .................................................................... 24
VII. OPERATION .............................................................................................. 28
VIII. CARE AND MAINTENANCE....................................................................... 35
IX. OPTIONS AND ACCESSORIES ................................................................. 40
X. WARRANTY .............................................................................................. 43
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I. INTRODUCTION
INTRODUCTION
Welcome to Pride Mobility Products Corporation (Pride). Congratulations on the purchase of your new Pride
Power Chair. The Pride Power Chair design combines the most advanced state-of-the-art components with
modern, attractive styling. We are certain that the design features and trouble-free operation of your new power
chair will add convenience to your daily living.
At Pride, your safety is important to us. Please read and follow all of the instructions in this manual before you
attempt to operate your power chair for the first time. These instructions were produced for your benefit. Your
understanding of these instructions is essential for the safe operation of your new power chair.
Pride is not liable for damage to property or personal injury arising out of unsafe use of a power chair. Pride is also
not liable for any property damage or personal injury arising out of the failure of any person and/or user to following
the instructions and recommendations set forth in this manual or any other instructions or recommendations contained
in other power chair related literature issued by Pride or contained on the power chair itself.
This owners manual is compiled from the latest specifications and product information available at the time of
publication. We reserve the right to make changes as they become necessary. Any changes to our products may
cause slight variations between the illustrations and explanations in this manual and the product you have purchased.
If you experience any problems with your power chair that you are unable to solve, or if you do not feel capable of
safely following any of the instructions and/or recommendations as contained in this manual, please contact your
authorized Pride provider for assistance.
Once you understand how to operate and take care of your power chair, we are certain that it will give you years
of trouble-free service and enjoyment.
Information Exchange
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about
the safety and reliability of your new power chair, and about the service you received from your authorized Pride
provider.
Please notify us of any change of address, so we can keep you apprised of important information about safety, new
products, and new options that can increase your ability to use and enjoy your power chair. Please feel free to
contact us at the address below:
Pride Mobility Products Corporation
Attn: Customer Care Department
182 Susquehanna Avenue
Exeter, PA 18643-2694
customercare@pridemobility.com
800-424-8205
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I. INTRODUCTION
Pride Owners Club
As an owner of a Pride product, you are invited to register your products warranty and enroll in the Pride Owners
Club. You may do so by filling out and returning your enclosed registration card or by visiting Prides web site at
www.pridemobility.com. As a registered member, each time you visit our site, you will have access to the most
interactive and honest educational venue available today for people with mobility needs, their families, and friends.
From our home page, select Owners Club to enter a page dedicated to current and potential Pride product
owners. You will gain access to interviews, stories, recreation ideas, daily living tips, product and funding information,
and interactive message boards. These message boards invited you to communicate with other Pride customers as
well as Pride representatives who are available to assist you with any questions or concerns you may have.
My Authorized Pride Provider Is:
Name:_______________________________________________________________________________
Address:_____________________________________________________________________________
Phone Number:________________________________________________________________________
Purchase Date:________________________________________________________________________
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
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II. SAFETY
SAFETY
WARNING! Do not operate your new power chair for the first time without completely
reading and understanding this owners manual.
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an
extensive variety of products to best fit the individual needs of the power chair user. Please be aware that the final
selection and purchasing decision regarding the type of power chair to be used is the responsibility of the power
chair user, who is capable of making such a decision, and his/her healthcare professional (i.e., medical doctor,
physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the power
chair to the user and has assisted the prescribing healthcare professional and/or the authorized Pride provider in the
instruction process for the use of the product.
There are certain situations, including some medical conditions, where the power chair user will need to practice
operating the power chair in the presence of a trained attendant. A trained attendant can be defined as a family
member or care professional specially trained in assisting a power chair user in various daily living activities.
As you begin using your power chair during daily activities, you will probably encounter situations in which you will
need some practice. Simply take your time and you will soon be in full and confident control as you maneuver
through doorways, on and off of elevators, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help the user become accustomed to
operating the power chair safely.
Modifications
Pride has designed and engineered your power chair to provide maximum mobility and utility. A wide range of
accessories is available from your authorized Pride provider to further customize your power chair to better suit
your needs and/or preferences. However, under no circumstances should you modify, add, remove, or disable any
feature, part, or function of your power chair.
WARNING! Do not modify your power chair in any way not authorized by Pride. Unauthorized modifications may result in personal injury and/or damage to your power chair.
Pre-Ride Safety Check
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check
before each use to make sure your power chair operates smoothly and safely. See VIII. Care and Maintenance.
Perform the following inspections prior to using your power chair:
n Check for proper tire inflation. Maintain 30-35 psi in each tire (if equipped with pneumatic tires).
n Check all electrical connections. Make sure they are tight and not corroded.
n Check all controller connections to the electronics tray. Make sure they are secured properly.
n Check the brakes. See VIII. Care and Maintenance.
n Check battery charge. See VI. Batteries and Charging.
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II. SAFETY
NOTE: If you discover a problem, contact your authorized Pride provider for assistance.
Weight Limitations
Your power chair is rated for a maximum weight capacity. Please refer to the specifications table for this limit.
WARNING! Exceeding the weight capacity voids your warranty and may result in personal
injury and/or damage to your power chair. Pride will not be held responsible for injuries
and/or property damage resulting from failure to observe weight limitations.
WARNING! Do not car ry passengers on your power chair. Carrying passengers on your
power chair may result in personal injury and/or property damage.
Tire Inflation
If your power chair is equipped with pneumatic tires, you should check or have the air pressure checked at least
once a week. Proper inflation pressures will prolong the life of your tires and help ensure the smooth operation of
your power chair.
WARNING! It is important that 30-35 psi tire pressure be maintained in pneumatic tires at
all times. Do not underinflate or overinflate your tires. Low pressure may result in loss of
control, and overinflated tires may burst. Failure to maintain 30-35 psi tire pressure in
pneumatic tires at all times may result in tire and/or wheel failure, causing serious personal injury and/or damage to your Jazzy.
WARNING! Inflate your power chair drive tires from a regulated air source with an available pressure gauge. Inflating your tires from an unregulated air source could overinflate
them, resulting in a burst tire and/or personal injury.
Incline Information
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on
your power chair.
n Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
n Take wide swings with your power chairs front wheels around any tight corners. If you do that, the power
chairs rear wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any
railing corners.
n When driving down a ramp, keep the power chairs speed adjustment set to the slowest speed setting to
ensure a safely controlled descent. See VII. Operation.
n Avoid sudden stops and starts.
When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and then
accelerate cautiously. When driving down an incline, set your power chair to the slowest setting and drive in the
forward direction only. If your power chair starts to move down the incline faster than you anticipated or desired,
allow it to come to a complete stop by releasing the joystick, then push the joystick forward slightly to ensure a
safely controlled descent
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II. SAFETY
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your power chair straight up the incline. This greatly reduces the possibility
of a tip or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass, or wet leaves).
WARNING! When on any sort of an incline or decline, never place the power chair in
freewheel mode while seated on it or standing next to it. Doing so may result in personal
injury and/or damage to your power chair.
WARNING! Never travel down an incline backwards. This may result in personal injury.
WARNING! Even though your power chair is capable of climbing slopes greater than those
illustrated in figures 1 and 2, do not, under any circumstances, exceed the incline guidelines or any
other specifications presented in this manual. Doing so could cause instability in your power chair,
resulting in personal injury and/or damage to your power chair.
In compliance with the Americans with Disabilities Act of 1990, all handicap public access ramps are required to
have a maximum slope of 5°. Therefore, Pride recommends that the maximum slope of an incline you attempt to
safely ascend or descend on your power chair does not exceed 5°. See figure 1.
WARNING! Any attempt to climb or descend a slope steeper than 5° may put your power
chair in an unstable position and cause it to tip, resulting in personal injury.
Figure 1. Maximum Safe Angle (Ascending and Descending)
Braking Information
Your power chair is equipped with two powerful brake systems:
1. Regenerative uses electricity to rapidly slow the vehicle when the joystick returns to the center/stop position.
2. Disc Park Brake activates mechanically after regenerative braking slows the vehicle to near stop, or when
power is removed from the system for any reason.
Cornering Information
While your power chair is equipped with rear caster wheels in back and anti-tip wheels in front, excessively high
cornering speeds can still create the possibility of tipping. Factors which affect the possibility of tipping include, but
are not limited to: cornering speed, steering angle (how sharply you are turning), uneven road surfaces, inclined
road surfaces, riding from an area of low traction to an area of high traction (such as passing from a grassy area to
a paved area especially at high speed while turning), and abrupt directional changes. High cornering speeds are
not recommended. If you feel that you may tip over in a corner, reduce your speed and steering angle (i.e., lessen
the sharpness of the turn) to prevent your power chair from tipping.
WARNING! When cornering sharply, reduce your speed. This greatly reduces the possibility of a tip or fall. To avoid personal injury and/or property damage, always exercise common sense when cornering.
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II. SAFETY
Outdoor Driving Surfaces
Your power chair is designed to provide optimum stability under normal driving conditionsdry, level surfaces
composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will
encounter other surface types. For this reason, your power chair is designed to perform admirably on packed soil,
grass, and gravel. Feel free to use your power chair safely on lawns and in park areas.
n Reduce your power chairs speed when driving on uneven terrain and/or soft surfaces.
n Avoid tall grass that can entangle the running gear.
n Avoid loosely packed gravel and sand.
n If you feel unsure about a driving surface, avoid that surface.
Freewheel Mode
Your power chair is equipped with two manual freewheel levers to allow for manual maneuverability by a trained
attendant. For more information about how to place your power chair into and out of freewheel mode, see IV.
The Jazzy 1103.
WARNING! Do not use your power chair in freewheel mode without an attendant present.
Personal injury may result.
WARNING! Do not attempt to personally place your power chair in freewheel mode while
seated on it. Personal injury may result. Ask an attendant for assistance if necessary.
WARNING! Do not place your power chair in freewheel mode while on an incline. The
chair could roll uncontrollably on its own, causing personal injury.
Stationary Obstacles (Steps, Curbs, etc.)
Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (curbs,
porches, stairs, etc.). The correct method for approaching a curb is illustrated in figure 1a.
WARNING! Do not attempt to have your power chair climb or descend an obstacle that is
higher than two inches unless you have the assistance of an attendant.
WARNING! Do not attempt to have your power chair proceed backward down any step,
curb, or other obstacle. This may cause the power chair to tip and cause personal injury.
Figure 1a. Curb Approach (Correct and Incorrect)
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II. SAFETY
Public Streets and Roadways
WARNING! You should not operate your power chair on public streets and roadways. Be
aware that it may be difficult for traffic to see you when you are seated on your power
chair. Obey all local pedestrian traffic rules. Wait until your path is clear of traffic, and
then proceed with extreme caution.
Stairs and Escalators
Power chairs are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Never use your power chair to negotiate steps or escalators. You may cause
injury to yourself and to others and/or damage your power chair.
Doors
n Determine if the door opens toward or away from you.
n Drive your power chair gently and slowly forward to push the door open. Or drive your power chair gently
and slowly backward to pull the door open.
Elevators
Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s).
n If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or
allow the rubber door edge to contact the power chair and the door will reopen.
n Use care that pocketbooks, packages, or power chair accessories do not become caught in elevator doors.
EMI & RFI
Laboratory tests performed by the Food and Drug Administration (FDA) have shown that radio waves can cause
unintended motion of electric mobility vehicles. Radio waves are a form of electromagnetic energy (EM). When
EM adversely affects the operation of an electronic device, it is called Electromagnetic Interference (EMI) or
Radio Frequency Interference (RFI). For more information, see III. EMI/RFI.
Lift/Elevation Products
If you will be traveling with your power chair, you may find it necessary to use a lift/elevation product to aid in
transportation. Pride recommends that you closely review the instructions, specifications, and safety information
set forth by the manufacturer of the lift/elevation product before using that product.
Motor Vehicle Transport
Currently, there are no standards approved for tie-down systems in a moving vehicle of any type to transport a
person while seated in a power chair.
Transfers
Transferring onto and off of your power chair requires a good sense of balance. Always have an attendant or
healthcare professional present while learning to properly transfer yourself.
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II. SAFETY
To eliminate the possibility of injury, Pride recommends that you or a trained attendant perform the following tasks
before attempting a transfer:
n Turn the power off. See VII. Operation.
n Ensure your power chair is not in freewheel mode. See IV. The Jazzy 1103
n Turn both caster wheels toward the transfer destination to improve power chair stability during transfer.
n Make sure both armrests are flipped up or removed from your power chair.
n Flip the footrest up, or move the leg rests aside; this will help to keep your feet from getting caught on the
footrest or the leg rests during the transfer.
n Reduce the distance between your power chair and the object you are transferring onto.
WARNING! Before transferring, position yourself as far back as possible in the power
chair seat to prevent the power chair from tipping forward during transfer and causing
injury.
WARNING! Avoid using your armrests for weight bearing purposes. Such use may cause
the power chair to tip and cause personal injury.
WARNING! Avoid putting all of your weight on the footrest. Such use may cause the power
chair to tip and cause personal injury.
Positioning Belts
Your authorized Pride provider, therapist(s), and other healthcare professionals are responsible for determining
your requirement for a positioning belt in order to operate your power chair safely.
WARNING! If you require a positioning belt to safely operate your power chair, make sure
it is fastened securely. Serious personal injury may result if you fall from the power chair.
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle.
Nor is your Jazzy suitable for use as a seat in any vehicle. Anyone traveling in a vehicle
should be properly belted into seats approved by the vehicle manufacturer.
WARNING! Do not sit on your power chair while it is in a moving vehicle. Personal injury
and/or property damage may result.
WARNING! Always be sure your power chair and its batteries are properly secured when it
is being transported. Failure to do so may result in personal injury and/or damage to your
power chair.
Inclement Weather Precautions
WARNING! Pride recommends that you do not operate your power chair in icy or slippery
conditions or on salted surfaces (i.e., walks or roads). Such use may adversely affect the
performance and safety of your power chair, resulting in an accident and personal injury.
WARNING! Do not expose your power chair to any type of moisture at any time (rain, snow,
mist, or wash). Such exposure can damage your power chair. Never operate your power
chair if it has been exposed to moisture until it has dried thoroughly.
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II. SAFETY
Reaching and Bending
Never reach, lean, or bend while driving your power chair. If it is absolutely necessary to reach, lean, or bend while
seated on your power chair, it is important to maintain a stable center of gravity and keep the power chair from
tipping. Pride recommends that the power chair user determine his/her personal limitations and practice bending
and reaching in the presence of a qualified healthcare professional.
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the floor by
reaching down between your knees. Movements such as these may change your center of gravity
and the weight distribution of the power chair. This may cause your power chair to tip, possibly
resulting in personal injury. Keep your hands away from the tires when driving.
Batteries
In addition to following the warnings below, be sure to comply with all other battery handling information. For
more information about your power chairs batteries, see VI. Batteries and Charging.
WARNING! Power chair batteries are heavy. See specifications table. If you are unable to lift that
much weight, be sure to get help. Lifting beyond your capacity can result in personal injury.
WARNING! Battery posts, terminals, and related accessories contain lead and lead compounds.
Wash hands after handling.
WARNING! Always protect the batteries from freezing and never charge a frozen battery. Charging
a frozen battery may result in personal injury and/or damage to the battery.
Preventing Unintended movement
WARNING! If you anticipate being seated in a stationary position for an extended period of time,
turn off the power. This will prevent unexpected motion from inadvertent joystick contact. This will
also eliminate the possibility of unintended chair movement from electromagnetic (EM) sources.
Failure to do so may result in personal injury.
Prescription Drugs/Physical Limitations
Users must exercise care and common sense when operating a power chair. This includes awareness of safety
issues when taking prescribed or over-the-counter drugs or when the user has specific physical limitations.
WARNING! Consult your physician if you are taking prescribed or over-the-counter medication or if
you have certain physical limitations. Some medications and limitations may impair your ability to
operate your power chair in a safe manner.
Alcohol
The power chair user must exercise care and common sense when operating his/her power chair. This includes
awareness of safety issues while under the influence of alcohol.
WARNING! Do not operate your power chair while you are under the influence of alcohol, as this
may impair your ability to operate your power chair in a safe manner.
Removable Parts
WARNING! Do not attempt to lift or move a power chair by any of its removable parts. Personal
injury and/or damage to the power chair may result.
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III. EMI/RFI
Laboratory tests performed by the Food and Drug Administration (FDA) have shown that radio waves can cause
unintended motion of power chairs. Radio waves are a form of electromagnetic energy. When this energy adversely
affects the operation of an electronic device, it is called Electromagnetic Interference (EMI) or Radio Frequency
Interference (RFI).
WARNING! Radio waves may interfere with the control of power chairs.
EMI/RFIFREQUENTLY ASKED QUESTIONS (FAQS)
The following FAQs summarize what you should know about EMI/RFI. Use this information to minimize the risk
that EMI/RFI will affect your power chair.
Where do radio waves come from?
Radio waves are emitted from the antennas of cellular phones, mobile two-way radios (such as walkie-talkies),
radio stations, TV stations, amateur radio (HAM) transmitters, wireless computer links, microwave sources, and
paging transmitters. Radio waves are a form of electromagnetic energy (EM). Because electromagnetic energy is
more intense closer to the transmitting antenna (source of emission), the EM fields from two-way radios are of
special concern to power chair users.
If my power chair is affected by EMI/RFI, what kind of motion should I expect?
This is hard to predict. It would depend on a number of factors:
n Strength of the radio waves
n Construction of the power chair
n Position of the power chair (whether it is on level ground or on an incline)
n Whether or not the power chair is in motion
An affected power chairs movement can be erratic. It may move by itself or come to a sudden stop. Furthermore,
it is possible for EMI/RFI to unexpectedly release the brakes on a power chair. Some intense sources of EMI/RFI
can even damage the control system of the Jazzy.
Is there any way to know for sure whether radio waves are responsible for the unintended motion
of my power chair?
Unfortunately, interference from radio wave sources may be difficult to recognize, since the signals from these
sources are invisible and may be intermittent. However, the FDA recommends that you report all incidents of
unintended motion or brake release to the power chair manufacturer and, if possible, note whether there was a
radio wave source nearby at the time of the incident.
Has anyone been hurt from erratic, unintended motion of power chairs?
The FDA has reports of injuries that resulted from the apparent uncontrolled motion of power chairs. However, it
is unclear how many of these incidents were actually caused by radio wave interference.
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III. EMI/RFI
Are all power chairs susceptible to EMI/RFI?
Each make and model of chair differs in its ability to resist electromagnetic interference. That is, each has a
particular level of immunity to interference, measured in volts per meter (Vm). A higher immunity level offers
greater protection. In other words, a power chair with a high immunity level is less likely to be affected by a strong
radio source than one with a low immunity level.
What is the FDA doing about the problem?
The FDA has written to the manufacturers of power chairs and requested that they test their new products to be
sure that they provide a reasonable degree of immunity against EMI/RFI. The letter states that power chairs should
have an immunity of at least 20 V/m. This provides a reasonable degree of protection against the common sources
of EMI/RFI.
The FDA has also requested that these manufacturers clearly label their products with the immunity level, or state
that the immunity level is not known. The labeling and informational material supplied with the power chair must
explain what the immunity level means, and the labeling or informational material must warn users about the possibility
of EMI/RFI and how to avoid it. In addition, the FDA has recommended that manufacturers establish an educational
program to inform users of power chairs, and their caregivers, about the problems associated with EMI/RFI, and
the actions they can take to minimize the risk.
What can I do to find out if my power chair is likely to be affected by EMI/RFI?
If youve had your power chair for a long time and havent experienced any unintended motion, it is not likely that
you will have problems in the future. But it is always possible that problems could arise if you are close to a source
of radio waves. Therefore, it is very important to be alert to this possibility. The Jazzy meets or exceeds an
immunity level of at least 20 V/m.
What can I do to reduce the risk that my power chair could be affected by EMI/RFI?
Here are some precautions you can take:
n Do not turn on or use hand-held personal communications devices, such as citizens band (CB) radios and
cellular phones, while the power chair is on.
n Be aware of nearby transmitters, such as radio or TV stations and hand-held or mobile two-way radios, and
try not to come close to them. For example, if you are in a power chair with an immunity level of 20 V/m, you
should remain at least three feet from a hand-held two-way radio and ten feet from a mobile two-way radio.
n Be aware that adding accessories and/or components, or modifying the power chair may make it more susceptible
to interference from radio wave sources. There is no easy way to evaluate their effect upon the overall immunity
of the power chair.
What should I do if my power chair moves unexpectedly?
If unintended motion or brake release occurs, turn the power chair off as soon as it is safe to do so. Call Pride at
800-424-8205 to report the incident.
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IV. THE JAZZY 1103
The Jazzy has two main assemblies: the seat and the power base. See figures 2, 3, and 4. Typically, the seat
assembly includes the armrests, seatback, and seat base. The Jazzy seat may also have some optional accessories
attached to it, such as a basket, a cane/crutch holder, or a cup holder. See IX. Options and Accessories.
The power base is the heart of the Jazzy. The power base assembly includes two motor/brake assemblies, two
drive wheels, two anti-tip wheels, two caster wheels, two batteries, and all wiring harnesses.
SEATBACK
SEAT ASSEMBLY
POWER BASE ASSEMBLY
JOYSTICK
ARMRESTS
CONTROLLER
SEAT
BASE
FREEWHEEL LEVERS
BODY SHROUD
FOOTREST
CASTER WHEEL
Figure 2. The Jazzy 1103
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DRIVE WHEEL
ANTI-TIP WHEELS
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