Pride Mobility JAZZY 1103, ULTRA 1103 User Manual 2

JAZZY 1103
Ultr a

32 Wedgwood Road • Bicester , Oxon OX26 4UL

SAFETY GUIDELINES

WARNING! An authorised Pride Dealer or a qualified technician must perform the initial setup of
this power chair and must perform all of the procedures in this manual.

The symbols below are used throughout this owner's manual and on the power chair to identify warnings and important
information. It is very important for you to read them and understand them completely .

WARNING! Indicates a potentially hazardous condition/situation. Failure to follow designated
procedures can cause either personal injury , component damage or malfunction. On the product,
this icon is represented as a black symbol on a yellow triangle with a black border.

MANDATORY! These actions should be performed as specified. Failure to perfor m mandatory
actions can cause personal injury and/or equipment damage. On the product, this icon is
represented as a white symbol on a blue dot with a white border .

PROHIBITED! These actions are prohibited. These actions should not be performed at any time or
in any circumstances. Performing a prohibited action can cause personal injury and/or equipment
damage. On the product, this icon is represented as a black symbol with a red circle and red
slash.

Quick Reference Information

Authorised Pride Dealer:_____________________________________________________________________

Address:________________________________________________________________________________

Phone Number:___________________________________________________________________________

Purchase Date:____________________________________________________________________________

NOTE: This owner’s manual is compiled from the latest specifications and product information available
at the time of publication. We reserve the right to make changes as they become necessary. Any changes to
our products may cause slight variations between the illustrations and explanations in this manual and the
product you have purchased. The latest/current version of this manual is available on our website.

088 609 661

Copyright © 2007
Pride Mobility Products Corp.
INFMANU2554/Rev C/November 2007

CONTENTS

I. INTRODUCTION....................................................................................................................................4

II. SAFETY....................................................................................................................................................5

III. YOUR POWER CHAIR.......................................................................................................................17

IV. ASSEMBLY............................................................................................................................................21

V. COMFORT ADJUSTMENTS...........................................................................................................23

VI. BA TTERIES AND CHARGING .......................................................................................................31

VII. CARE AND MAINTENANCE ...........................................................................................................35

VIII.WARRANTY...........................................................................................................................................41

APPENDIX I - SPECIFICA TIONS ..........................................................................................................42

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I. INTRODUCTION

SAFETY

WELCOME to Pride Mobility Products Corporation (Pride). The power chair you have purchased combines state-of­the-art components with safety, comfort and styling in mind. W e are confident that these design features will provide you
with the conveniences you expect during your daily activities. Once you understand how to safely operate and care for
your power chair, it should give you years of trouble free operation and service.

Read and follow all instructions, warnings and notes in this manual before attempting to operate your power chair for the
first time. You must also read all instructions, warnings and notes contained in any supplemental instructional booklets for
the controller, front riggings and/or seating system that accompanied your power chair before initial operation. Y our safety
depends upon you, as well as your provider, caretaker or healthcare professional in using good judgement.

If there is any information in this manual which you do not understand, or if you require additional assistance for setup
or operation, please contact your authorised Pride Dealer . Failure to follow the instructions in this manual and

those located on your power chair can lead to personal injury and/or damage to the power chair, and may void
the warranty.

PURCHASER’S AGREEMENT

By accepting delivery of this product, you promise that you will not change, alter or modify this product or remove or
render inoperable or unsafe any guards, shields or other safety features of this product; fail, refuse or neglect to install any
retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product.

SHIPPING AND DELIVERY

Before using your power chair, make sure your delivery is complete as some components may be individually packaged.
If you do not receive a complete delivery , please contact your authorised Pride Dealer immediately . Where damage has
occurred during transport, either to the packaging or content, please contact the delivery company responsible.

INFORMA TION EXCHANGE

W e want to hear your questions, comments and suggestions about this manual. W e would also like to hear about the safety
and reliability of your new power chair, and about the service you received from your authorised Pride Dealer .

Please notify us of any change of address, so we can keep you apprised of important information about safety , new
products and new options that can increase your ability to use and enjoy your power chair . Please feel free to contact us at
the address below:

Pride Mobility Products Ltd.
32 W edgwood Road
Bicester, Oxon OX26 4UL

NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact us and
we will be glad to send you a new one immediately.

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II. SAFETY

PRODUCT SAFETY SYMBOLS

The symbols below are used on the power chair to identify warnings, mandatory actions and prohibited actions. It is very
important for you to read and understand them completely .

Read and follow the information in the owner’s manual.

Do not allow unsupervised children to play near the power chair while the batteries are
charging.

Maximum seating weight.

Keep your hands away from the tyres when driving. Be aware that loose fitting clothing
can become caught in drive tyres.

Use correct tie-down points for controller har ness to prevent the harness fr om getting
caught in the drive tyres, pinched in the seat frame or damaged when passing through
doorways.

Do not use a cell phone, walkie/talkie, laptop or other radio transmitter while operating.

Avoid exposure to rain, snow , ice, salt or standing wa ter whenever possible. Maintain and
store in a clean and dry condition.

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II. SAFETY

Removal of grounding prong can create electrical hazard. If necessary, properly install
an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.

Do not place power chair in freewheel mode on a decline.

Do not place power chair in freewheel mode on a incline.

Do not lift the mobility vehicle while seated in it.

Do not lift the mobility vehicle while seated in it.

Do not remove anti-tip wheels.

This product has been tested and passed at an immunity level of 20 V/m.

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II. SAFETY

Battery Set Configuration:
++

+ = Positive (Red) Terminal Post

++

- = Negative (Black) Terminal Post
Connect Red wire to Red Positi ve (+) Terminal Post
Connect Black wire to Black Negative (–) Terminal Post

Corrosive chemicals contained in battery. Use only AGM or Gel-Cell ba tteries to reduce
the risk of leakage or explosive conditions.

Explosive conditions exist!

Keep tools and other metal objects away from battery terminals.

Do not connect an extension lead to the AC/DC con verter or the battery charger.

Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and new
batteries. Always replace both batteries at the same time.

Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive
conditions.

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II. SAFETY

Locked and in drive mode.

Place unit on level ground and stand to one side when changing from drive mode to
freewheel mode or freewheel mode to drive mode.

Unlocked and in freewheel mode.

Battery charger for indoor use only.

Pinch/Crush points created during assembly.

Disposal and recyc ling - Contact your authorised Pride Dealer for information on proper
disposal and recycling of your Pride product and its packaging.

Wear safety goggles.

Contains Lead.

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II. SAFETY

GENERAL GUIDELINES

MANDA T OR Y! Do not operate your new power chair f or the first time without completely reading
and understanding this owner’s manual.

Y our power chair is a state-of-the-art life-enhancement device designed to increase mobility . Pride provides an extensive
variety of products to best fit the individual needs of the power chair user. Please be aware that the final selection and
purchasing decision regarding the type of power chair to be used is the responsibility of the power chair user, who is
capable of making such a decision, and his/her healthcare professional (i.e., medical doctor, physical therapist, etc.).

The contents of this manual are based on the expectation that a mobility device expert has properly fitted the power chair
to the user and has assisted the prescribing healthcare professional and/or the authorised Pride Dealer in the instruction
process for the use of the product.

There are certain situations, including some medical conditions, where the power chair user will need to practice operating
the power chair in the presence of a trained attendant. A trained attendant can be defined as a family member or care
professional specially trained in assisting a power chair user in various daily living activities.

As you begin using your power chair during daily activities, you will probably encounter situations in which you will need
some practice. Simply take your time and you will soon be in full and confident control as you manoeuvre through door­ways, on and off of lifts, up and down ramps and over moderate terrain.

Below are some precautions, tips and other safety considerations that will help you become accustomed to operating your
power chair safely .

Modifications

Pride has designed and engineered your power chair to provide maximum mobility and utility. A wide range of accessories
is available from your authorised Pride Dealer to further customise your power chair to better suit your needs and/or
preferences. However, under no circumstances should you modify , add, remove or disable any feature, part or function of
your power chair.

WARNING! Do not modify your power chair in any way not authorised by Pride. Do not use
accessories if they have not been tested or approved for Pride products.

Pre-Ride Safety Check

Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check before
each use to make sure your power chair operates smoothly and safely.

Perform the following inspections prior to using your power chair:

! Check for proper tyre inflation. Maintain but do not exceed 2.4 bar (35 psi) in each tyre if equipped with pneumatic tyres.
! Check all electrical connections. Make sure they are tight and not corroded.
! Check all controller connections to the power base. Make sure they are secured properly .
! Check the brakes. See VII. “Care and Maintenance.”
! Check battery charge. See VI. “Batteries and Charging.”

NOTE: If you discover a problem, contact your authorised Pride Dealer for assistance.

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II. SAFETY

Weight Limitations

Y our power chair is rated for a maximum weight capacity . Please refer to the specifications table for this limit.

MANDA TOR Y! Stay within the specified weight capacity of your power chair. Ex ceeding the weight
capacity voids your warranty. Pride will not be held responsible for injuries and/or property damage
resulting from failure to observe weight limitations.

WARNING! Do not carr y passengers on your power chair. Car rying passengers on your power
chair may affect the centre of gravity, resulting in a tip or a fall.

T yre Inflation

If your power chair is equipped with pneumatic tyres, you should check or have the air pressure checked regularly . Proper
inflation pressures will prolong the life of your tyres and help ensure the smooth operation of your power chair .

WARNING! It is important that 2.4 bar (35 psi) tyre pressure be maintained in pneumatic tyres at
all times. Do not underinflate or overinflate your tyres. Low pressure may result in loss of control,
and overinflated tyres may burst. Failure to maintain 2.4 bar (35 psi) tyre pressure in pneumatic
tyres at all times may result in tyre and/or wheel failure.

WARNING! Inflate your power chair drive tyres from a regulated air source with an available
pressure gauge. Inflating your tyres from an unregulated air source could overinflate them, resulting
in a burst tyre.

Incline Information

More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access. Some ramps
may have turning switchbacks (180-degree turns) that require you to have good cornering skills on your power chair.

! Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
! T ake wide swings with your power chair’ s front wheels around any tight corners. If you do that, the power chair’s rear

wheels will follow a wide arc, not cut the corner short and not bump into or get hung up on any railing corners.

! When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to ensure a

safely controlled descent.

! A void sudden stops and starts.

When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and then accelerate
cautiously . When driving down an incline, set your power chair to the slowest speed setting and drive in the forward
direction only . If your power chair starts to move down the incline faster than you anticipated or desired, allow it to come
to a complete stop by releasing the joystick, then push the joystick forward slightly to ensure a safely controlled descent.

WARNING! When on any sor t of an incline or decline, never place the power chair in
freewheel mode while seated on it or standing next to it.

WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your power chair straight up the incline. This greatly reduces the possibility of
a tip or a fall. Always exercise extreme caution when negotiating an incline.

WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass or wet leaves).

WARNING! Never travel down an incline rearward. Doing so may cause the power chair to
tip. Always exercise extreme caution when negotiating an incline.

WARNING! If your power chair is equipped with a reclining seatback, do not attempt to
negotiate inclines with the seat in a reclined position. Do not attempt to negotiate obstacles
with the seat in a reclined position unless an attendant is present to help stabilise the
chair . F ailure to heed could result in the power chair tipping o v er.

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II. SAFETY

WARNING! Even though your power chair is capable of climbing slopes greater than those illustrated
in figure 1, do not, under any circumstances, exceed the incline guidelines or any other
specifications presented in this manual. Doing so could cause instability in your power c hair.

Pride recommends that the maximum slope of an incline you attempt to safely ascend or descend on your power chair does
not exceed 8.7% (5°). See figure 1.

WARNING! Any attempt to climb or descend a slope steeper than 8.7% (5°) may put your power
chair in an unstable position and cause it to tip.

Figure 1. Maximum Safe Slope (Ascending and Descending)

Freewheel Mode

Y our power chair is equipped with two manual freewheel levers to allow for manual manoeuvreability by a trained attendant.
For more information about how to place your power chair into and out of freewheel mode, see III. “Y our Power Chair.”

WARNING! Do not use your power chair in freewheel mode without an attendant present.
WARNING! Do not attempt to personally place your power chair in freewheel mode while

seated on it. Ask an attendant for assistance if necessary.
WARNING! Do not place your power chair in freewheel mode while on an incline or decline.

This could cause the chair to roll uncontrollably on its own.

Braking Information

Y our power chair is equipped with two powerful brake systems:

! Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the centre/stop position.
! Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or when power is

removed from the system for any reason.

Cornering Information

While your power chair is equipped with front and rear castor wheels, excessively high cornering speeds can still create the
possibility of tipping. Factors which affect the possibility of tipping include, but are not limited to: cornering speed, steering
angle (how sharply you are turning), uneven road surfaces, inclined road surfaces, riding from an area of low traction to an
area of high traction (such as passing from a grassy area to a paved area – especially at high speed while turning) and
abrupt directional changes. High cornering speeds are not recommended. If you feel that you may tip over in a corner,
reduce your speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your power chair from tipping.

WARNING! When cornering sharply, reduce your speed and maintain a stable centre of gr avity.
This greatly reduces the possibility of a tip or fall.

Public Streets and Roadways

WARNING! You should not operate your power chair on public streets and roadways. Be aware
that it may be difficult for traffic to see you when you are seated on your power chair. Obey all
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with extreme
caution.

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II. SAFETY

Outdoor Driving Surfaces

Y our power chair is designed to provide optimum stability under normal driving conditions—dry , level surfaces composed
of concrete, blacktop or tarmac. However, Pride recognises that there will be times when you will encounter other surface
types. For this reason, your power chair is designed to perform admirably on packed soil, grass and gravel. Feel free to use
your power chair safely on lawns and in park areas.

! Reduce your power chair’ s speed when driving on uneven terrain and/or soft surfaces.
! A void tall grass that can entangle the running gear.
! A void loosely packed gravel and sand.
! If you feel unsure about a driving surface, avoid that surface.

Inclement Weather Precautions

Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly caught
up in rain, snow , severe cold or heat while operating your power chair, proceed to shelter at the earliest opportunity .
Thoroughly dry your power chair before storing, charging or operating your power chair .

PROHIBITED! Operating in rain, snow , salt, mist/spray conditions and on icy/slippery surfaces can
have an adverse affect on the electrical system. Maintain and store your power chair in a dry and
clean condition.

WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of upholstered
and non-upholstered items on the power chair, possib ly resulting in skin irritation. Exercise caution
when using the power chair in extremely hot or cold conditions or when exposing your power
chair to direct sunlight for prolonged periods of time.

Stationary Obstacles (Steps, Kerbs, etc.)

Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (kerbs, porches,
stairs, etc.). Be sure your power chair is traveling perpendicular to any kerb you may be required to navigate. See figure 2.

WARNING! Do not attempt to have your power chair climb or descend an obstacle that is higher
than 5 cm (2 in.) unless you have the assistance of an attendant.

WARNING! If your power chair is equipped with a kerb climber, do not attempt to climb any k erb
in excess of 5 cm (2 in.) in height. Do not approach kerbs at an angle; instead approach any kerb
you intend to ascend or descend in the forward position.

WARNING! Do not attempt to have your power chair proceed rearward down any step, kerb or
other obstacle. This may cause the power chair to tip.

Figure 2. Correct Kerb Approach

Figure 3. Incorrect Kerb Approach

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II. SAFETY

Stairs and Escalators

Power chairs are not designed to travel up or down stairs or escalators. Always use a lift.

WARNING! Never use your power chair to negotiate steps or escalators.

Doors

! Determine if the door opens toward or away from you.
! Drive your power chair gently and slowly forward to push the door open. Or drive your power chair gently and slowly

rearward to pull the door open.

Lifts

Modern lifts have a door edge safety mechanism that, when pushed, reopens the lift door(s).
! If you are in the doorway of a lift when the door(s) begin to close, push on the rubber door edge or allow the rubber

door edge to contact the power chair and the door will reopen.

! Use care that handbags, packages or power chair accessories do not become caught in lift doors.

Lift/Elevation Products

If you will be traveling with your power chair, you may find it necessary to use a lift/elevation product to aid in transporta­tion. Pride recommends that you closely review the instructions, specifications and safety information set forth by the
manufacturer of the lift/elevation product before using that product.

WARNING! Never sit on your power chair when it is being used in connection with any
type of lift/elevation product. Your power c hair was not designed with such use in mind
and any damage or injury incurred from such use is not the responsibility of Pride.

Motor Vehicle Transport

Pride recommends that you do not remain seated in your power chair while traveling in a motor vehicle. The power chair
should be stowed in the boot of a car or in the back of a truck or van with batteries removed and properly secured.

WARNING! Do not sit on your power chair while it is in a moving vehicle.
WARNING! Always be sure your power chair and its batteries are properly secured when it is being

transported. Batteries should be secured in an upright position and protective caps should be
installed on the battery ter minals. Batteries should not be transpor ted with any flammable or
combustible items.

Positioning Belts

Y our authorised Pride Dealer, therapist(s) and other healthcare professionals are responsible for determining your require­ment for a positioning belt in order to operate your power chair safely. T ypically, the positioning belt is not designed for use
as a restraining device in a motor vehicle.

Positioning belts should be installed as detailed in this manual. See V. “Comfort Adjustments.” Once installed, the belt
should be placed across the pelvis as determined by the user’s healthcare dealer . Anchor points of the positioning belts
should be located so that a projected side-view angle of the pelvis is between 30°–75° of horizontal depending on the
user’s weight, posture and seat cushion thickness.

WARNING! If you r equire a positioning belt to safely operate your power chair, make sure it is
fastened securely in order to reduce the possibility of a fall from the power chair.

WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle.

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II. SAFETY

Batteries

In addition to following the warnings below , be sure to comply with all other battery handling information. For more
information about your power chair’s batteries, see VI. “Batteries and Char ging.”

MANDA TO RY! Battery posts, terminals and related accessories contain lead and lead
compounds. Wear goggles and gloves when handling batteries and wash hands after
handling.

WARNING! Power c hair batteries are heavy . See specifications table. If you are unable
to lift that much weight, be sure to get help. Use proper lifting techniques and avoid
lifting beyond your capacity.

WARNING! Always protect the batteries from freezing and never charge a frozen battery.
Charging a frozen battery may result in damage to the battery.

WARNING! Connect the battery harnesses in the proper manner . RED (+) cables must
be connected to positive (+) battery terminals/posts. BLACK (-) cables must be
connected to negative (-) battery terminals/posts. Protective caps should be installed
over all ba ttery terminals. REPLACE cables immediately if damaged.

Removable Parts

WARNING! Do not attempt to lift or move a power chair by any of its removable parts, including
the armrests, seat, f oot riggings, controller and shrouds.

Preventing Unintended Movement

WARNING! If you anticipate being seated in a stationary position for an extended period of
time, turn off the power. This will prevent unexpected motion from inadvertent joystick contact.
This will also eliminate the possibility of unintended chair movement from electromagnetic
(EM) sources.

Reaching and Bending

Never reach, lean or bend while driving your power chair . If it is absolutely necessary to reach, lean or bend while seated
on your power chair, it is important to maintain a stable centre of gravity and keep the power chair from tipping. Pride
recommends that the power chair user determine his/her personal limitations and practice bending and reaching in the
presence of a qualified healthcare professional.

WARNING! Keep your hands away from the tyres when driving. Be aware that loose
fitting clothing can become caught in drive tyres.

WARNING! Do not bend, lean or reach for objects if you have to pick them up from the
floor by reaching down between your knees or if you have to reach over the back of
the seat. Movements such as these may change your centre of gravity and the weight
distribution of the po w er chair. This may cause your po wer chair to tip .

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II. SAFETY

Transfers

Transferring onto and off of your power chair requires a
good sense of balance. Always have an attendant or health­care professional present while learning to properly transfer
yourself.

T o eliminate the possibility of injury, Pride recommends that
you or a trained attendant perform the following tasks be­fore attempting a transfer:

! Turn off the power to the controller .
! Ensure your power chair is not in freewheel mode. See

III. “Y our Power Chair .”

! Turn the castor wheels toward the transfer destination

to improve power chair stability during transfer .

! Make sure both armrests are flipped up or removed

from your power chair.

! Flip up the foot platform or move the leg rests aside;

this will help to keep your feet from getting caught on
the foot rigging during the transfer.

! Reduce the distance between your power chair and the

object you are transferring onto.

Figure 4. Ideal T ransfer Position

WARNING! Before transferring, position yourself as far back as possible in the power chair sea t
to prevent the power chair from tipping forward during transfer.

WARNING! Avoid putting all of your weight on the power chair armrests and do not use the armrests
for weight bearing purposes, such as transfers. Such use may cause the power chair to tip, resulting
in a fall from the power chair and personal injury.

WARNING! Avoid putting all of your weight on the foot riggings. Such use may cause the power
chair to tip.

User Positioning

Pride recommends that all users be seated in an upright position with their pelvis positioned as far rearward as possible
in the power chair seat. All users need to discuss pelvic positioning with their authorised Pride Dealer , therapist(s) or
healthcare professional to determine appropriate pelvic position when seated on the power chair based on the user’ s
individual medical needs.

Prescription Drugs/Physical Limitations

Users must exercise care and common sense when operating a power chair. This includes awareness of safety issues when
taking prescribed or over-the-counter drugs or when the user has specific physical limitations.

WARNING! Consult your physician if you are taking prescribed or over-the-counter medication or
if you have certain physical limitations. Some medications and limitations may impair your ability
to operate your power chair in a safe manner.

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II. SAFETY

Alcohol/Smoking

The power chair user must exercise care and common sense when operating his/her power chair. This includes awareness
of safety issues while under the influence of alcohol or while smoking.

WARNING! Do not operate your power chair while you are under the influence of alcohol, as this
may impair your ability to operate your power chair in a saf e manner.

WARNING! Pride strongly recommends that you do not smoke cigarettes while seated in your
power chair , although the power chair has passed the necessary testing requirements for cigarette
smoking. You must adhere to the following safety guidelines if you decide to smoke cigarettes
while seated in your power c hair.

! Do not leave lit cigarettes unattended.
! Keep ashtrays a safe distance from the seat cushions.
! Always make sure cigarettes are completely extinguished before disposal.

Electromagnetic and Radio Frequency Interference (EMI/RFI)

WARNING! Laboratory tests have shown that electromagnetic and radio frequency waves can
have an adverse affect on the performance of electrically-powered mobility vehicles.

Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile two-way
radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters, wireless computer links,
microwave signals, paging transmitters and medium-range mobile transceivers used by emergency vehicles. In some cases,
these waves can cause unintended movement or damage to the control system. Every electrically-powered mobility vehicle
has an immunity (or resistance) to EMI. The higher the immunity level, the greater the protection against EMI. This product
has been tested and has passed at an immunity level of 20 V/m.

WARNING! Be aware that cell phones, two-way radios, laptops and other types of radio transmitters
may cause unintended movement of your electrically-powered mobility vehicle due to EMI.
Exercise caution when using any of these items while operating your mobility vehicle and avoid
coming into close proximity of radio and TV stations.

WARNING! The addition of accessories or components to the electrically-powered mobility vehicle
can increase the susceptibility of the vehicle to EMI. Do not modify your power chair in any way
not authorised by Pride.

WARNING! The electrically-powered mobility vehicle itself can disturb the performance of other
electrical devices located nearby, such as alarm systems.

NOTE: For further information on EMI/RFI, go to the Resource Center on www.pridemobility.com. If
unintended motion or brake release occurs, turn your power chair off as soon as it is safe to do so. Call your
authorised Pride Dealer to report the incident.

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III. YOUR POWER CHAIR

THE JAZZY 1103 ULTRA

The Jazzy 1103 Ultra has two main assemblies: the seat and the power base. See figures 5 and 6. Typically, the seat
assembly includes the armrests, seatback and seat base. The power base assembly includes two motor/brake assemblies,
two drive wheels, two anti-tip wheels, two castor wheels, two batteries and the electrical components.

SEATBACK

ARMRESTS

SEAT ASSEMBLY

SEATBACK
RELEASE LEVER

POWER BASE
ASSEMBLY

CONTROLLER

SEAT BASE

REAR
SHROUD

CASTOR
WHEEL

FOOT RIGGING
(FOOT PLATFORM SHOWN)

DRIVE WHEEL

ANTI-TIP WHEEL

Figure 5. The Jazzy 1103 Ultra

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III. YOUR POWER CHAIR

ARTICULATING BEAM

MOTOR/BRAKE ASSEMBLY

REAR SHROUD FASTENER

REAR TRAPEZE BAR

RETAINING CLIPS

FRONT TRAPEZE BAR

MANUAL FREEWHEEL LEVER

Figure 6. The Jazzy 1103 Ultra Power Base

ELECTRICAL COMPONENTS

The electrical components are located on the power base. The main circuit breaker is located on the front of the battery
tray . The charger inhibit and motor connectors are located on the power pod, inside the power base. See figure 7.

Main Circuit Breaker: The main circuit breaker is a safety feature built into your power chair. When the batteries and the
motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to prevent damage to the motors and
the electronics. If the circuit trips, allow your power chair to “rest” for approximately one minute. Next, push in the circuit
breaker button, turn on the controller, and continue normal operation. If the main circuit breaker continues to trip repeat­edly , contact your authorised Pride Dealer .

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III. YOUR POWER CHAIR

Motor Connectors: This is where the controller connects to the motors. The motor connectors are colour-coded with
red and yellow labels. The label colour on the motor connector corresponds with the label colour on the power pod.

Battery Connector: This is where the controller connects to the batteries.

MOTOR CONNECTOR

POWER POD

MOTOR CONNECTOR

BATTERY CONNECTOR

MAIN CIRCUIT BREAKER

Figure 7. Jazzy 1103 Ultra Electrical Components

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III. YOUR POWER CHAIR

Manual Freewheel Levers

Y our power chair has a manual freewheel lever on each motor . Manual freewheel levers enable you to disengage the drive
motors from the gearboxes and manoeuvre the chair manually .

WARNING! Do not use the power chair while the drive motors are disengaged! Do not
disengage the drive motors when the power chair is on an incline, as the unit could roll
on its own. Only engage the freewheel mode when on a level surface.

WARNING! It is important to remember that when your po wer chair is in freewheel mode,
the braking system is disengaged.

T o engage or disengage the drive motors:

1. Locate the lever on top of each motor.

2. Push the two levers inward to engage the drive motors (drive mode). See figure 8.

3. Pull the two levers outward to disengage the drive motors (freewheel mode). See figure 9.

If a lever is difficult to move in either direction, slightly rock the power chair back and forth. The lever should then move
to the desired position.

WARNING! Do not use the freewheel lever handles as tie-down points to secure this product.

Figure 9. Freewheel Mode (Drive Disengaged)Figure 8. Drive Mode (Drive Engaged)

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IV. ASSEMBLY

INITIAL ASSEMBLY

Y our power chair may require some assembly either before initial use or after transportation. It may also require disassembly
to make some comfort adjustments. Figure 10 details those parts of the power chair that are designed to be disassembled and
assembled by an end user or by a qualified carer before using the product or making comfort adjustments.

NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be
replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause damage to the nylon
insert, resulting in a less secure fit. Replacement nylon insert lock nuts are available at local hardware stores
or through your authorised Pride Dealer.

SEATBACK ANGLE ADJUSTMENT

CONTROLLER POSITION

SEAT INSTALLATION

SEAT HEIGHT/ANGLE ADJUSTMENT

FOOT PLATFORM HEIGHT/
ADJUSTMENT

ANTI-TIP WHEEL ADJUSTMENT

Figure 10. Jazzy 1103 Ultra Assembly V iew

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IV. ASSEMBLY

SEAT INSTALLATION

It may be necessary to install the seat either prior to initial opera­tion or after transporting your power chair. Most seats are at­tached to the power base with the Universal Mounting System
(UMS). The UMS consists of universal parts that may be at­tached to any medium-back or high-back seat, regardless of seat
width or seat depth. The two main components are aluminum
extrusions mounted to the seat base. These extrusions attach to a
pair of trapeze bars that are mounted to the power base.

WARNING! Do not pick up the seat frame by
the armrests. They are free to pivot, and you
may lose control of the seat if they do so.

To install the seat:

1. Set the trapeze bars to the desired height or raise the power
elevating seat actuator 5 cm (2 in.) to allow for sufficient
clearance. T o change the trapeze bar height, see V. “Com­fort Adjustments.”

2. Tilt the seat back and slide the rear extrusion onto the power
seat frame or rear trapeze bar. See figure 1 1.

3. Lower the front extrusion onto the power seat frame or
front trapeze bar until the seat locks into place.

4. Flip the seat latch safety down. See figure 12.

FRONT EXTRUSION

REAR TRAPEZE BAR

FRONT TRAPEZE
BAR

Figure 11. Universal Mounting System (UMS)

REAR EXTRUSION

WARNING! Make sure the seat latch safety
is flipped down before using your power c hair.

5. Install the controller into one of the armrests. See V . “Com­fort Adjustments.”

6. Loosen the rear shroud fasteners and remove the rear
shroud.

7. Route the controller connector to the back of the power
base and secure the controller cable to the armrest receiver
with wire ties.

MANDATORY! Prevent controller harness
damage! Avoid routing the controller
harness on the outside of the armrest pad.
Route the harness under the armrest or
toward the inside of the armrest pad. Use
correct tie-down points for the controller
harness to pre vent the harness from getting
caught in the drive tyres, pinched in the seat
frame or damaged when passing through
doorways.

8. Plug the controller connectors into the power pod and con­nect the battery connector. See figure 7.

9. Reinstall the rear shroud and tighten the fasteners.

SEAT LATCH SAFETY

FRICTION LOCK
LEVER

POWER SEAT FRAME

Figure 12. UMS - P ower Ele vating Seat System

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V. COMFORT ADJUSTMENTS

COMFORT ADJUSTMENTS

After becoming familiar with your power chair’ s operation, you may find the need to make some adjustments to increase
your comfort, such as seat height and angle, armrest angle, foot platform height and angle and controller position.

NOTE: If your power chair is equipped with an optional seating system, refer to the information provided in
separate manuals. If your power chair is equipped with a medium-back, a high-back or a reclining seat, refer
to the following information.

WARNING! If your power chair was configured by your authorised Pride Dealer, please consult
your healthcare professional before changing the seat position or making any other adjustment.
Some adjustments may degrade your power chair’s performance and safety by changing its centre
of gravity .

WARNING! Some power chair components are heavy. You may need assistance to lift or carr y
them. Please refer to the specifications table for specific component weights before you
disassemble the power chair .

WARNING! Remove the occupant from the power chair before making any adjustments.

Y ou may need the following to make comfort adjust­ments:

! metric/standard socket set and ratchet
! adjustable spanner
! thread lock

Seat Height and Seat Angle Adjustment

Y ou can change the seat height to one of two positions in

2.5 cm (1 in.) increments by raising the front and rear tra­peze bars. If you raise or lower only one trapeze bar (front
or rear), you can also change the seat base angle (dump).

T o change the seat height:

1. Turn off the power to the controller.

2. Loosen the rear shroud fasteners and remove the rear
shroud. See figure 6.

3. Disconnect the controller connectors from the power
pod. See figure 7.

4. Flip up the seat latch safety. See figure 13.

5. Squeeze the seat latch and release the seat from the
front trapeze bar.

6. Slide the seat forward and remove it from the power base.

7. Loosen the screws that attach the trapeze bars to the
seat posts. See figure 14.

8. Remove the retaining clips that secure the seat posts to
the power base. See figure 14.

9. Move the trapeze bars up or down to the desired height.

NOTE: Change the seat dump by raising or lowering
only one set of towers (front or back).

Figure 13. Seat Height Adjustment - Seat Latch Safety

SCREWS

TRAPEZE BAR

SEAT POSTS

RETAINING
CLIPS

Figure 14. Seat Height Adjustment - T rapeze Bars

SCREWS

TRAPEZE BAR

SEAT POST

RETAINING
CLIPS

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V. COMFORT ADJUSTMENTS

10. Reinstall the retaining clips from step 8.

11. Remove each screw from the trapeze bars and apply
thread lock.

12. Reinstall each screw into the trapeze bars and tighten.

13. Reinstall the seat.

14. Reconnect the controller to the power pod.

15. Reinstall the rear shroud and tighten the fasteners.

Seat Position Adjustment

Y ou can move the seat forward or rearward by changing the
extrusion mounting position.

T o change the position:

1. Turn off the power to the controller .

2. Loosen the rear shroud fasteners and remove the rear
shroud.

3. Unplug the controller connectors from the power
pod.

4. Remove the seat from the power base.

5. Remove both extrusions from the bottom of the seat.

6. Reposition the extrusions on a different set of mounting
holes. Y ou must move both extrusions the same number
of holes either forward or rearward. See figure 15.

7. Fasten the extrusions back onto the bottom of the seat.

8. Reinstall the seat.

9. Plug the controller connectors into the power pod.

10. Reinstall the rear shroud and tighten the fasteners.

EXTRUSIONS

SEAT MOUNTING HOLES

Figure 15. Seat Position Adjustment

Manual Recline Seatback Adjustment

If your power chair is equipped with a reclining seat, you
can adjust the seatback angle with the seatback release le­ver . The lever is located on the right side of the seat base.
See figure 5.

T o adjust the r ecline angle:

1. Pull up on the seatback release lever.

2. Lean forward or rearward to the desired position.

3. Release the lever.

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V. COMFORT ADJUSTMENTS

Seatback Angle Adjustment

If your power chair is equipped with an adjustable seatback,
you can adjust it to four (4) different angles: 90°, 102°, 105° or
107°.

T o adjust the seatback angle:

1. Remove the seatback angle adjusting screws from each
seat hinge. See figure 16.

2. Set the seatback at the desired angle.

3. Reinstall the adjusting screws to each seat hinge
and tighten.

Armrest Width Adjustment

Y ou can change each armrest’ s width independently of
the other.

LOCKING
NUT

ARMREST ANGLE
ADJUSTING SCREW

ARMREST HEIGHT
ADJUSTING
SETSCREWS

SEATBACK ANGLE
ADJUSTING SCREW

NOTE: Changing the armrest width may increase the
overall width of your power chair.

T o change the armrest width:

1. Locate the two armrest knobs on each side of the
armrest receiver bracket. See figure 16.

2. Loosen the knobs.

3. Slide the armrests in or out to the desired width.

4. Tighten the knobs.

Armrest Angle Adjustment

T o change the armrest angle:

1. Lift the armrest straight up so that it is perpendicular to
the floor. See figure 16.

2. Loosen the locking nut.

3. Turn the adjusting screw to raise or lower the front of
the armrest.

4. T ighten the locking nut to lock the adjusting screw
into place.

Armrest Height Adjustment

T o change the armrest height:

1. Loosen the two setscrews located on the armrest receiver.
See figure 16.

2. Raise or lower the armrest to the desired height.

3. Tighten the setscrews to secure the armrest.

ARMREST KNOB

Figure 16. Seatback/Armrest Adjustment

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V. COMFORT ADJUSTMENTS

Controller Position

Y ou can move the controller in toward or out away from
the armrest, or change the position of the controller for ei­ther left-hand or right-hand use.

WARNING! Do not place the controller
so that it can be pinched in the seat
framr or the power base frame.

CONTROLLER BRACKET

T o extend the controller:

1. Flip up the armrest so it is perpendicular to the floor.

2. Loosen the setscrew on the controller bracket. See
figure 17.

3. Slide the controller into or out of the armrest to the
desired position.

4. Tighten the setscrew to secure the controller .

T o change the controller position:

1. Turn off the power to the controller .

2. Loosen the rear shroud fasteners and remove the
rear shroud.

3. Unplug the controller connectors from the power pod.

4. Cut the wire tie(s) securing the controller cable to
the armrest.

5. Flip up the armrest and loosen the setscrew . See fig­ure 17.

6. Slide the controller out of the armrest.

7. Loosen the setscrew in the other armrest.

8. Place the controller in the other armrest.

9. Tighten the setscrew in each armrest.

10. Use a wire tie to secure the controller cable to the
armrest.

11. Route the controller connector to the back of the power
base.

12. Plug the controller connectors into the power pod.
See figure 7.

13. Reinstall the rear shroud and tighten the fasteners.

SETSCREW

Figure 17. Underside of Armrest

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V. COMFORT ADJUSTMENTS

Foot Platform Height Adjustment

The foot platform height is easily adjusted to several
different heights in 1.27 cm (0.50 in.) increments.

T o raise or lower the foot platform:

1. Remove the quick release fasteners from the foot
platform bracket. See figure 18.

2. Raise or lower the foot platform to the desired height.

3. Reinstall the quick release fasteners into the foot
platform bracket and tighten.

Foot Platform Depth Adjustment

T o adjust the foot platform depth:

1. Remove the quick release fasteners from the foot platform
bracket. See figure 18.

2. Move the foot platform in or out to the desired depth.

3. Reinstall the quick release fasteners into the foot platform
bracket and tighten.

QUICK RELEASE FASTENERS

FOOT PLATFORM
RETAINING PIN

FOOT PLATFORM BRACKET

Quick Release Fasteners: The foot platform is attached
to the power base with two quick release fasteners. See
figure 18. Each quick release fastener consists of a bolt, a
lever and a nut. See figure 19. The lever has a cam on the
end that allows it to clamp into place. The quick release
fastener has two states: clamped and unclamped. When the
lever is open, the quick release fastener is unclamped. When
the lever is closed, the quick release fastener is clamped.

T o clamp the quick release fastener:

1. Make sure the lever is in the open position.

2. Turn the nut clockwise until it is snug.

3. Rotate the lever until it is in the fully closed position.

NOTE: If the lever will not rotate to the fully closed
position, then turn the nut anticlockwise one-quar­ter or one-half turn.

Foot Platform Angle Adjustment

Y ou can adjust the angle of the foot platform with a hex key .
See figure 20.

Figure 18. Foot Platform Adjustment

UNCLAMPED

LEVER (FULLY CLOSED)

BOLT

LEVER (OPEN)

Figure 19. Quick Release Fastener Operation

NUT

CAM

CLAMPED

T o adjust the foot platform angle:

SETSCREW

1. Flip up the foot platform and locate the setscrew.

2. Turn the setscrew to raise or lower the front of the foot
platform.

Figure 20. Bottom View of Foot Platform

Jazzy 1 103 Ultra www.pridemobility.com 27

V. COMFORT ADJUSTMENTS

Anti-Tip Wheels

The anti-tip wheels are designed to give your power chair
increased stability on rough surfaces. The anti-tip wheels
are preset at the factory for smooth surfaces or indoor
use only . If you plan on using your power chair on rough
surfaces, it may be necessary to adjust the anti-tip wheels
to better suit your needs. The anti-tip wheels may need
adjustment if the following occurs:
! When coming to a stop, your power chair tips for-

ward excessively.

! The anti-tip wheels constantly rub the ground.

WARNING! Consult your authorised
Pride Dealer before attempting to
change the anti-tip wheel height!
Changing the anti-tip wheel height
affects handling under acceleration!

WARNING! The higher you raise the anti-tip wheels, the more you increase your power chair’s
tendency to tilt forward while decelerating. You can compensa te for this by having your authorised
Pride Dealer make a small adjustment to the pre-programmed deceleration setting in the controller
or by moving the seat assembly farther to the back of your power c hair.

ANTI-TIP WHEEL

A

B

Figure 21. Anti-Tip Wheel Assembly

PROHIBITED! Do not remove the anti-tip wheels.

NOTE: Each drive tyre (pneumatic only) must be inflated to 2.4 bar (35 psi) and the user must also be seated
in the power chair in order to properly adjust the anti-tip wheels.

T o adjust the anti-tip wheels:

1. Loosen bolt A. See figure 21.

2. Remove bolt B.

3. Raise or lower the anti-tip wheel bracket. Each hole is 1.27 cm (0.50 in.) apart.

4. Reinstall bolt B.

5. Tighten bolt A.

6. Raise or lower the other anti-tip wheel so that it is at the same height.

Power Elevating Seat System (Standard)

The power elevating seat system is equipped with a power elevating seat actuator that enables you to raise and lower the seat
automatically . See figure 22. The power elevating seat system can enhance the capabilities of the power chair several ways:

! By raising the seat, you extend your level of reach to allow more freedom and independence in many environments.
! By raising or lowering the seat, you can easily adjust the seat height to any surface to which you want to transfer.
! By raising the seat, you are closer to the eye level of standing persons. This provides better interaction.

For all the benefits your power elevating seat system can provide you, there are limitations. Observe the following precau­tions in order to ensure safe use of the power elevating seat system.

MANDATORY! Read and understand this owner’s manual thoroughly before operating the power
chair.

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V. COMFORT ADJUSTMENTS

WARNING! Failure to heed the following
warnings may cause the power chair to tip
over.

WARNING! Always fasten the positioning
belt when operating the power elevating
seat system.

WARNING! Never raise the seat from its
lowest position on an inclined surface.

WARNING! Never raise the seat from its
lowest position when operating your power
chair on bumpy or uneven surfaces.

WARNING! Never raise the seat while your
power chair is in the freewheel mode.

WARNING! Maintain recommended tyre
pressure in the drive wheel to maintain
stability.

Figure 22. P ower Elevating Seat Actuator

Power Elevating Seat Operation

If your power chair is equipped with a power elevating seat, you can change the seat height either through the controller or
through a toggle switch mounted to one of the armrests.

T o operate the power elevating seat:

1. Bring your power chair to a complete stop.

2. Push the toggle switch forward to raise the seat or pull the switch rearward to lower the seat. When you release the
switch, the seat will stop.

NOTE: The power elevating seat system has an upper and a lower limit of travel. Once the actuator reaches
either one of these limits, you should continue to hear and/or feel the actuator motor running. This is because
there is a clutch mechanism that allows the motor to continue running after the actuator has reached its limit.
This clutch works at both the top and bottom extensions of the lift.

WARNING! Do not allow the motor to run more than a few seconds after the mechanism reaches
the top or bottom limit. This can damage the motor.

The power elevating seat is equipped with a swivel feature that allows the seat to be turned 90 degrees to whichever side
the controller is located.

To use the swivel feature:

1. Locate the friction lock lever under the seat. See figure 12.

2. Pull back the friction lock lever to rotate the seat in 90° increments.

3. Pull the friction lock lever forward to lock the seat in place.

WARNING! Do not attempt to drive the power chair with the sea t facing to the side. Always return
the seat to the forward facing position before operating the pow er chair.

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V. COMFORT ADJUSTMENTS

Positioning Belt

Y our power chair may be equipped with a positioning belt
that can be adjusted for operator comfort. See figure 23.
The positioning belt is designed to support the operator so
that he/she does not slide down or forward in the seat. The
positioning belt is not designed for use as a restraining
device.

T o install the positioning belt:

1. Remove the rearmost screw that holds the seat hinge to
the seat base on both the left and right seat hinges.

2. Insert the screw through the supplied washer, through
the positioning belt and into the seat base for each side
of the power chair seat.

3. Tighten both screws.

T o adjust the positioning belt for operator comfort:

1. Once seated, insert the metal tab on one side of the belt
into the plastic housing on the opposite side until you
hear a click. See figure 23.

2. Pull the excess strap attached to the metal tab until it is
secure, but not so tight as to cause discomfort.

Figure 23. P ositioning Belt

T o release the positioning belt:

1. Press the push button mechanism on the plastic housing.

MANDA TORY! Mak e sure the positioning
belt is properly secured to the power
chair and is adjusted for operator
comfort before each use.

MANDATORY! Inspect the positioning
belt for loose or damaged parts before
each use of the power chair. If you
discover a problem, contact your
authorised Pride Dealer for maintenance
and repair.

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VI. BATTERIES AND CHARGING

BA TTERIES AND CHARGING

Y our power chair uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and maintenance free.
Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle batteries are designed to handle a
longer and deeper discharge. Though they are similar in appearance to automotive batteries, they are not interchangeable.
Automotive batteries are not designed to handle a long, deep discharge, and also are unsafe for use in power chairs.

MANDA TO RY! Battery posts, terminals and related accessories contain lead and lead
compounds. Wear goggles and gloves when handling batteries and wash hands after
handling.

PROHIBITED! Always use two batteries of the exact same type, chemistry and amp­hour (Ah) capacity. Refer to the specifications table in this manual and in the manu al
supplied with the battery charger for recommended type and capacities.

WARNING! Contact your authorised Pride Dealer if you have any questions regarding
the batteries in your power chair.

Charging the Batteries

The battery charger is essential in providing long life for your power chair batteries. It is designed to optimise your power
chair’s performance by charging the batteries safely , quickly and easily. The battery charging system consists of the battery
charger and the charger circuit fuse. The battery charger is only functional when the charger power lead is plugged into an
electrical outlet.

PROHIBITED! Removal of grounding prong can create electrical hazard. If necessar y, properly
install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.

PROHIBITED! Never use an e xtension lead to plug in your battery charger . Plug the charger directly
into a properly wired standard electrical outlet.

PROHIBITED! Do not allow unsupervised children to play near the power chair while the batteries
are charging. Pride recommends that you do not charge the batteries while the power chair is
occupied.

MANDATORY! Read the battery charging instructions in this manual and in the manual supplied
with the battery charger before charging the batteries.

WARNING! Explosive gases may be generated while charging the batteries. Keep the power chair
and battery charger away from sources of ignition such as flames or sparks and provide adequate
ventilation when charging the batteries.

WARNING! You must recharge your power chair’s batteries with the supplied off-board charger.
Do not use an automotive-type battery charger.

WARNING! Inspect the battery charger, wiring and connectors for damage before each use. Contact
your authorised Pride Dealer if damage is found.

WARNING! Do not attempt to open the battery charger case. If the battery charger does not
appear to be working correctly, contact your authorised Pride Dealer .

WARNING! If the batter y charger is equipped with cooling slots, then do not attempt to insert
objects through these slots.

WARNING! If your batter y charg er has not been tested and approved for outdoor use, then do
not expose it to adverse or extreme weather conditions. If the battery char ger is exposed to
adverse or extreme weather conditions, then it must be allowed to adjust to the difference in
environmental conditions before use indoors. Refer to the manual supplied with the battery
charger for more information.

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VI. BATTERIES AND CHARGING

T o charge the batteries using the off-board charger:

1. Position the front of your power chair next to a stan­dard electrical outlet.

2. Be certain the controller power is turned off and the
freewheel levers are in the engaged position. See
III. “Y our Power Chair .”

3. Plug the off-board charger into the off-board charger/
programming socket on the controller .

4. Plug the off-board charger into the electrical outlet.

NOTE: If it is a Pride off-board charger , then there
are two lights in it. The red light indicates that
power to the off-board charger is on. The green light
indicates that the batteries are fully charged. If it is
not a Pride off-board charger, then follow the in­structions supplied by the manufacturer.

5. When the batteries are fully charged, unplug the off­board charger from the electrical outlet and then from
the controller.

Figure 24. Battery Charging

Battery Break-in

T o break in new batteries for maximum ef ficiency:

1. Fully recharge any new battery prior to its initial use. This brings the battery up to about 90% of its peak
performance level.

2. Operate your power chair throughout the house and grounds. Move slowly at first, and do not travel too far until you
become accustomed to the controls and break in the batteries.

3. Give the batteries another full charge of 8 to 14 hours and operate your power chair again. The batteries will now
perform at over 90% of their potential.

4. After four or five charging cycles, the batteries will top off at 100% charge and last for an extended period.

Frequently Asked Questions (F AQs)

How does the charger work?

The battery charger takes the standard electrical outlet voltage of 120 VAC (alternating current) and converts it to 24 VDC
(direct current). The power chair batteries use direct current to run your power chair . When the battery voltage is low , the
charger works harder to charge the battery. As the battery voltage approaches full char ge, the charger does not work as
hard to complete the charging cycle. When the battery is fully charged, the amperage from the charger is nearly at zero.
This is how the charger maintains a charge but does not overchar ge the battery.

Can I use a different battery charger?

Y ou should use the charger supplied with the power chair . It is the safest, most efficient tool to charge the batteries. W e do
not recommend using other types of chargers (e.g., an automotive battery charger).

NOTE: Your power chair’s charger will not operate after the batteries have been discharged to nearly zero
voltage. If this happens, call your authorised Pride Dealer for assistance.

32 www.pridemobility .com Jazzy 1 103 Ultra

VI. BATTERIES AND CHARGING

How often must I charge the batteries?

Many factors come into play when deciding how often to charge the batteries. You may use your power chair all day on a
daily basis or you may not use it for weeks at a time.

! Daily Use

If you use your power chair on a daily basis, charge the batteries as soon as you are finished using your power chair .
Y our power chair will be ready each morning to give you a full day’ s service. It is recommended that you charge the
batteries 8 to 14 hours after daily use.

! Infrequent Use

If you use your power chair infrequently (once a week or less), you should charge the batteries at least once per week
for 12 to 14 hours.

NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Do not charge the
batteries for more than 24 hours at a charging cycle.

How can I get maximum range or distance per charge?

Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills or curves. More often
you are presented with hills, pavement cracks, uneven and loosely packed surfaces, curves and wind. All of these
factors will affect the distance or running time per battery charge. The following are a few suggestions for obtaining the
maximum range per charge:

! Always charge the batteries fully prior to your trip. Maintain 2.4 bar (35 psi) in pneumatic drive wheels.
! Plan your trip in advance to avoid inclines if possible.
! Limit baggage weight to essential items.
! Try to maintain an even speed and avoid stop-and-go driving.

What type of batteries should I use?

W e recommend deep-cycle batteries that are sealed and maintenance free. Both AGM and Gel-Cell are deep-cycle
batteries that are similar in performance.

WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell
batteries to reduce the risk of leakage or explosive conditions.

Why do my new batteries seem weak?

Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-cadmium (nicads)
or in other common battery types. Deep-cycle batteries are specifically designed to provide power, drain down their
charge and then accept a relatively quick recharge. AGM and Gel-Cell batteries should be charged as often as possible.
They do not have a “memory” like nickel-cadmium batteries.

W e work closely with our battery manufacturer to provide a battery that best suits your power chair’s specific demands.
Fresh batteries arrive regularly at Pride and are promptly shipped with a full charge. During shipping, the batteries encounter
temperature extremes that may influence initial performance. Heat robs the charge from the battery , and cold slows the
power available and extends the time needed to recharge the battery (just as with a car battery).

It might take a few days for the temperature of the battery to stabilise and adjust to its new ambient temperature. More
importantly, it will take a few “char ging cycles” (a partial drain— then a full recharge) to establish the critical chemical
balance that is essential to the battery’s peak performance and long life. It will be well worth it to take the time to break in
your battery properly .

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VI. BATTERIES AND CHARGING

How can I ensure maximum battery life?

A fully char ged deep-cycle battery will provide reliable performance and extended battery life. Keep your power chair’s
batteries fully charged whenever possible. Batteries that are regularly and deeply discharged, infrequently charged or
stored without a full charge may be permanently damaged, causing unreliable power chair operation and limited battery life

NOTE: The useful life of a battery is quite often a reflection of the care it receives.

How should I store my power chair and its batteries?

If you do not use your power chair regularly , we recommend maintaining battery vitality by charging the batteries at least
once per week.

If you do not plan on using your power chair for an extended period, fully charge the batteries prior to storage. Disconnect
the battery harnesses and store the power chair in a warm, dry environment. Avoid temperature extremes, such as freezing
and excessively hot conditions, and never attempt to charge a frozen battery . A cold or frozen battery should be warmed
for several days prior to recharging.

What about public transportation?

AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehicles allowing safe trans­portation on aircraft, buses and trains, as there is no danger of spillage or leakage. W e suggest you contact the carrier’s
ticket counter in advance to determine that carrier’s specific requirements.

What about shipping?

If you wish to use a freight company to ship your power chair to your final destination, repack your power chair in the
original shipping container and ship the batteries in separate boxes.

34 www.pridemobility .com Jazzy 1 103 Ultra

VII. CARE AND MAINTENANCE

CARE AND MAINTENANCE

Y our Jazzy 1103 Ultra is a sophisticated power chair . Like any motorised vehicle, it requires routine maintenance checks.
Y ou can perform some of these checks, but others require assistance from your authorised Pride Dealer . Preventive
maintenance is very important. If you follow the maintenance checks in this section as scheduled, you can help ensure that
your power chair gives you years of trouble-free operation. If you have any doubt as to your power chair’ s care or
operation, contact your authorised Pride Dealer.

WARNING! Do not service the power chair when the seat is occupied.

Y our power chair, like most electrical equipment, is susceptible to damage from the elements. A void damp areas of any kind.

WARNING! Direct or prolonged exposure to water or dampness could cause the power
chair to malfunction electronically and mechanically. Water can cause electrical
components to corrode and the chair’ s frame to rust. Po wer chairs should be examined
periodically for signs of corrosion caused by water exposure, bodily fluids exposure or
incontinence. Damaged components should be replaced or treated immediately.

Should your power chair come in contact with water:

1. Dry your power chair as thoroughly as possible with a towel.

2. Allow your power chair to sit in a warm, dry place for twelve hours to allow unseen water to evaporate.

3. Check the joystick operation and the brakes before using your power chair again.

4. If any inconsistencies are found, take your power chair to your authorised Pride Dealer. Power chairs that are fre­quently exposed to sources of water, such as incontinence, should be inspected often for corrosion and electronic
components may need to be replaced frequently .

Temperature

! Some of the parts of your power chair are susceptible to extreme changes in temperature. Always keep your power

chair between the temperatures of -8°C (18°F) and 50°C (122°F).

! In extremely cold temperatures the batteries may freeze. The specific temperature at which they freeze depends on a

number of factors, such as battery charge, usage and composition of the batteries (e.g., AGM or Gel-Cell).

! T emperatures above 50°C (122°F) may cause your power chair to operate at a reduced speed. This reduced speed

is a safety feature built into the controller that helps prevent damage to the motor and other electrical components.

General Guidelines

! A void knocking or bumping the controller, especially the joystick.
! A void prolonged exposure of your power chair to extreme conditions, such as heat, cold or moisture.
! Keep the controller clean.
! Check all connectors to ensure that they are all tight and secured properly.
! Make sure pneumatic drive tyres are inflated to 2.4 bar (35 psi).

WARNING! Make sure your tyres are inflated to 2.4 bar (35 psi). Do not underinflate or overinflate
your tyres. Low pressure may result in loss of control, and overinflated tyres may burst. Overinflating
tyres can cause them to explode.

WARNING! Do not use a high pressure hose to inflate your tyres.

! Use a rubber conditioner on the tyre sidewalls to help preserve them.

WARNING! Never use a rubber conditioner on the tread area of the tyres; doing so may make the
tyres slippery and cause your power chair to skid.

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VII. CARE AND MAINTENANCE

! All wheel bearings are prelubricated and sealed. They require no subsequent lubrication.
! The body shroud has been sprayed with a clear sealant coating. Y ou can apply a light coat of car wax to help it retain

its high-gloss appearance.

! Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat within the battery tray,

with the battery terminals facing inward, toward each other . Refer to the battery wiring label for the correct wiring layout.

WARNING! Even though the power chair has passed the necessary testing requirements
for ingress of liquids, you should keep electrical connections away from sources of
dampness, including direct exposure to water or bodily fluids and incontinence. Check
electrical components frequently for signs of corrosion and replace as necessary.

Daily Checks

! With the controller turned of f, check the joystick. Make sure it is not bent or damaged and that it returns to the neutral

position when you release it. Check the rubber boot around the base of the joystick for damage. V isually inspect the
boot. Do not handle or try to repair it. See your authorised Pride Dealer if there is a problem.

! V isually inspect the controller cable. Make sure that it is not frayed, cut or has any wires exposed. See your authorised

Pride Dealer if there is a problem.

! Check for flat spots on solid tyres. Flat spots could adversely affect stability .
! Inspect the armrests for loose hardware, stress points or damage. See your authorised Pride Dealer if there is a problem.

Weekly Checks

! Disconnect and inspect the controller from the power pod. Look for corrosion. Contact your authorised Pride

Dealer if necessary.

! Ensure that all parts of the controller system are securely fastened to your power chair . Do not overtighten any screws.
! Check for proper tyre inflation. There should be 2.4 bar (35 psi) in each tyre. If a tyre does not hold air , see an

authorised Pride Dealer for replacement of the tube.

! Check the brakes. This test should be carried out on a level surface with at least 1 meter (3 feet) of clearance around

your power chair.

To check the brakes:

1. Turn on the controller and turn down the speed level of your power chair .

2. After one second, check the battery condition meter. Make sure that it remains on.

3. Slowly push the joystick forward until you hear the electric brakes click. Immediately release the joystick. Y ou must be
able to hear each electrical brake operating within a few seconds of joystick movement. Repeat this test three times,
pushing the joystick rearwards, then left and then right.

Monthly Checks

! Check that the anti-tip wheels do not rub the ground when you operate the power chair. Adjust them as necessary . See

V . “Comfort Adjustments.”

! Check for extreme wear on the anti-tip wheels. Replace them as necessary .
! Check for drive tyre wear. See your authorised Pride Dealer for repair .
! Check the castor wheels for wear. Replace them as necessary .
! Check the castor forks for damage or fluttering which indicates that they may need to be adjusted or have the bearings

replaced. See your authorised Pride Dealer for repair.

! Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etc.

36 www.pridemobility .com Jazzy 1 103 Ultra

VII. CARE AND MAINTENANCE

Yearly Checks

Take your power chair to your authorised Pride Dealer for yearly maintenance, especially if you use your power chair on
a daily basis. This helps ensure that your power chair is functioning properly and helps prevent future complications.

Storage

Y our power chair should be stored in a dry place, free from temperature extremes. When storing, disconnect the batteries
from the power chair. See VI. “Batteries and Charging.”

WARNING! If you fail to store the unit pr operly, the frame can rust and the electronics can be
damaged.

Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures or stored without
a full charge may be permanently damaged, causing unreliable performance and limited service life. It is recommended that
you charge the batteries periodically throughout periods of prolonged storage to ensure proper performance.

Y ou may wish to place several boards under the frame of your power chair to raise it off of the ground during periods of
prolonged storage. This takes the weight off of the tyres and reduces the possibility of flat spots developing on the areas of
the tyres contacting the ground.

Disposal of Your Power Chair

Y our power chair must be disposed of according to applicable local and national statutory regulations. Contact your local
waste disposal agency or authorised Pride Dealer for information on proper disposal of power chair packaging, metal
frame components, plastic components, electronics and batteries.

Cleaning and Disinfection

! Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your power chair. A void using

products that may scratch the surface of your power chair.

! If necessary , clean your product with an approved disinfectant. Make sure the disinfectant is safe for use on your

product before application.

WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning
agent before applying it to your product. Failure to comply may result in skin irritation or premature
deterioration of upholstery and/or power chair finishes.

WARNING! Never hose off your power chair or place it in direct contact with water. Your power
chair has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a damp
cloth.

WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become
slippery or dry out and crack. Use soapy water and dry the seat thoroughly.

Wheel Replacement

If you have pneumatic tyres and you have a flat tyre, you can replace the tube. If your chair is equipped with a solid tyre
insert, then you must replace the whole wheel assembly . Replacement tyres, tubes and wheel assemblies are readily
available through your authorised Pride Dealer .

WARNING! The wheels on your po wer chair should only be serviced or replaced by an authorised
Pride Dealer or a qualified technician.

WARNING! Be sure that the power to the controller is tur ned off and the power chair is not in
freewheel mode before performing this procedure.

Jazzy 1 103 Ultra www.pridemobility.com 37

VII. CARE AND MAINTENANCE

WARNING! When changing a tyre, remove only the centre lug nut and washer, then remove the
wheel. If any further disassembly is required, deflate the tyre completely or it may explode.

Follow these easy steps for a quick and safe repair for both pneumatic and solid tyres:

1. Turn off the power to the controller .

2. Set the power chair up on blocks.

3. If you are changing a pneumatic tyre, completely deflate it before removing the wheel.

4. Remove the drive wheel nut and washer from the axle. See figure 25.

5. Pull the wheel off the axle.

6. Remove the nuts and washers from the wheel hub to separate the rim halves. See figure 26.

7. Remove the old tube from the pneumatic tyre and replace it with a new tube or replace the entire assembly if it is a solid tyre.

8. Refasten the rim halves.

9. Slide the wheel back onto the axle. Make sure that the key is in the axle slot.

10. Reinstall the drive wheel nut and washer onto the axle and tighten.

11. Inflate the pneumatic tyre to 2.4 bar (35 psi).

12. Remove the power chair from the blocks.

AXLE KEY

WASHER

NUT

Figure 25. Jazzy 1103 Ultra Drive Wheel

AXLE
SLOT

TUBE

FRONT RIM HALF

WASHERS

NUTS

bar

35psi

2.4

MAX

Figure 26. Jazzy 1103 Ultra Drive Wheel Disassembled

TYRE

WHEEL HUB

REAR RIM HALF

WARNING! Completely
deflate the tyre before
attempting repair.

Battery Replacement

A battery wiring diagram is printed on a decal located on the battery tray. See figure 27. See VI. “Batteries and Charging”
for correct battery specifications.

WARNING! Battery posts, ter minals and related accessories contain lead and lead
compounds. Wear goggles and gloves when handling batteries and wash hands after
handling.

WARNING! Do not replace the batteries when the seat is occupied.
WARNING! The batteries on your power chair should only be serviced or replaced by

an authorised Pride Dealer or a qualified technician.

38 www.pridemobility .com Jazzy 1 103 Ultra

VII. CARE AND MAINTENANCE

WARNING! Power chair batteries are hea vy . See specifications table. If you are unable to lift that
much weight, be sure to get help. Use proper lifting techniques and avoid lifting beyond your
capacity.

WARNING! Do not mix or match new and old batteries. If you encounter a situation where one
battery needs to be replaced, then replace both batteries. Ref er to the specification table in this
manual and the manual supplied with the battery charger for recommended type and capacities.

T o r eplace the batteries:

1. Turn off the power to the controller.

2. Make sure that the power chair is in drive mode. See III. “Y our Power Chair.”

3. Loosen the rear shroud fasteners. See figure 6.

4. Remove the rear shroud.

5. Unplug the battery connector. See figure 27.

6. Disconnect the wiring harness from the rear battery.

7. Disconnect the controller from the power pod. See figure 7.

8. Pull up on the friction lock lever and remove the seat.

9. Remove the retaining pin from the foot platform and lift the platform off of the power base. See figure 18.

10. Turn the yellow fastener and remove the centre shroud.

11. Disconnect the wiring harness.

12. Remove the rear battery.

13. Slide the front battery tray forward.

14. Disconnect the wiring harness from the front battery .

15. Remove the front battery.

16. Place a new rear battery onto the power base. Make sure that the terminals are facing forward.

17. Place a new battery in the front of the battery tray. Make sure that the terminals are facing each other .

WARNING! Use only the quick disconnect harness supplied with your power chair. It has a thermal
fuse on each lead.

18. Connect the wiring harnesses to the front battery. See figure 27.

WARNING! Make sure you tighten the fasteners so that the connections are secure.

19. Connect the wiring harnesses to the rear battery. See figure 27.

20. Slide the battery tray back into the power base.

NOTE: Make sure that the power pod is out of the way when reinstalling the batteries.

21. Place the centre shroud back on top of the power base and secure the yellow fastener.

22. Reinstall the foot platform.

23. Reinstall the seat.

24. Reconnect the battery connector.

25. Reconnect the controller to the power pod.

26. Reinstall the rear shroud and tighten the fasteners.

27. Charge the batteries. See VI. “Batteries and Charging.”

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VII. CARE AND MAINTENANCE

BATTERY CONNECTOR

QUICK DISCONNECT

THERMAL FUSES

BATTERY WIRING DIAGRAM

Figure 27. Jazzy 1103 Ultra Battery Connections

When to See Your Authorised Pride Dealer for Service

The following symptoms could indicate a serious problem with your power chair . If necessary , contact your authorised
Pride Dealer. When calling, have the model number, serial number , nature of the problem and the error code if available.

! Motor noise
! Frayed harnesses
! Cracked or broken connectors
! Uneven wear on any of the tyres
! Jerky motion
! Pulling to one side
! Bent or broken wheel assemblies
! Does not power up
! Powers up, but does not move

Corrective Maintenance

If the battery condition meter does not light up when you turn on the power:

! Check the harness connections. Make sure they are tight.
! Check the circuit breaker. Reset it if necessary .
! Check the battery connections.

If the above conditions prove normal, you can load test the batteries with a battery load tester . These testers are available
at automotive parts stores. Disconnect both batteries before load testing and follow the directions that come with the load
tester. If either one of the batteries fails the load test, replace both of them. If your power chair still does not power up,
contact your authorised Pride Dealer.

40 www.pridemobility .com Jazzy 1 103 Ultra

VIII. WARRANTY

LIFETIME WARRANTY

Structural frame components, including: platform, fork, seat post and frame welds.

TWO-YEAR LIMITED WARRANTY

Drivetrain, including: motor and brake.

EIGHTEEN-MONTHS LIMITED WARRANTY

Controllers: Any attempt to open or dismantle these parts will lead to this warranty being void.

ONE-YEAR LIMITED WARRANTY

All electrical parts, including battery chargers, are covered for one year under warranty . Any attempt to open or dismantle
these parts will lead to this warranty being void.

BATTERIES

Batteries are covered by a twelve-month warranty from the original manufacturer.

NOT CO VERED UNDER WARRANTY

The following parts are classed as wear items, which may, under normal wear and tear , require replacing. These items are
not therefore covered under warranty: tyres, positioning belts, bulbs, upholstery, plastic shrouds, motor brushes, fuses and
batteries. W arranty will also be refused if damage is deemed to have been caused through misuse or accident for which
Pride Mobility Products Ltd. cannot be deemed responsible.

NOTE: Pride Mobility Products Ltd. provides parts only under warranty. Your authorised Pride Dealer is
responsible for labour and service. Please contact your authorised Pride Dealer for information about these
services and for any applicable charges.

Jazzy 1 103 Ultra www.pridemobility.com 41

APPENDIX I - SPECIFICATIONS

JAZZY 1103 UL TRA SPECIFICATIONS

Suspension: Active Trac
Drive Wheels: 25.4 cm (10 in.) pneumatic or solid available
Castor Wheels: 20.32 cm (8 in.) solid, rear-mounted
Anti-tip Wheels: 12.71 cm (5 in.) solid, front-mounted
Maximum S peed:¹ Up to 6 km/h (4 mph)
Range:¹ Up to 19 km (12 miles)
Brakes: “Intelligent Braking” electronic regenerative, disc park brake
Ground Clearance:² See figure 28.
Turning Radius:² See figure 28.
Overall Size:² Length:See figure 28.

Length:See figure 28.

Width: See figure 28.
Drivetrain: Two motor, mid-wheel drive
Batteries:³ Two 12-volt, deep-cycle, U-1 batteries
Battery Charger: 5-amp, off-board
Weight Capacity: 136 kg (21 stone/300 lbs.)
Component Weights: Base: 44 kg (97 lbs.)

Medium-Back Seat: 15 kg (33 lbs.)

Batteries: 1 1 kg (24.5 lbs.) each

¹ V aries with base model, user weight, terrain type, battery amp-hour rating (Ah), battery char ge, battery condition,

motors, controller type, tyre type and tyre condition. This specification can be subject to variance of (+ or – ) 10%.

² Due to manufacturing tolerances and continued product improvement, this specification can be subject to variance of

(+ or – ) 3%.

³ AGM or Gel-Cell type required. See VI. “Batteries and Charging.”

NOTE: All specifications subject to change without notice.

42 www.pridemobility .com Jazzy 1 103 Ultra

APPENDIX I - SPECIFICATIONS

LENGTH

99 cm (39”) with foot platform

91.44 cm (36”)

TURNING RADIUS

52.71 cm

WIDTH

58.42 cm (23”)

(20.75”)

6.35 cm (2.50”)

GROUND CLEARANCE

Figure 28. Jazzy 1103 Ultra Dimensions and Ground Clearance

Jazzy 1 103 Ultra www.pridemobility.com 43

NOTES

44 www.pridemobility .com Jazzy 1 103 Ultra

NOTES

Jazzy 1 103 Ultra www.pridemobility.com 45

NOTES

46 www.pridemobility .com Jazzy 1 103 Ultra

Quality Control - Jazzy 1103 Ultra

Inclusion of all Parts

Joystick Serial Number

Controller Serial Number

Left Motor Serial Number

Right Motor Serial Number

Fit and Finish

Performance

Pride keeps a more detailed report on file at the factory .

Date Inspected

Inspector

*INFMANU2554*

Product Serial #