WARNING! An authorized Pride Provider or qualified technician must perform the initial
setup of this PMV and must perform all of the procedures in this manual.
The symbols below are used throughout this owner’s manual and on the PMV to identify warnings and
important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage, or
malfunction. On the product, this icon is represented as a black symbol on a yellow
triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the product,
this icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at
any time or in any circumstances. Performing a prohibited action can cause personal
injury and/or equipment damage. On the product, this icon is represented as a black
symbol with a red circle and a red slash.
INTENDED USE
The intended use of the Pride Mobility Products device is to provide mobility to persons limited to a seated
position that have the capability of operating a scooter.
Please fill out the following information for quick reference:
Pride Provider:_____________________________________________________________________
Purchase Date:__________________________ Serial Number:____________________________
NOTE: This owner’s manual is compiled from the latest specifications and product information available at the time of publication. We reserve the right to make changes as they become necessary. Any
changes to our products may cause slight variations between the illustrations and explanations in this
manual and the product you have purchased. The latest/current version of this manual is available on
our website.
VII. DISASSEMBLY AND ASSEMBLY .......................................................... 33
VIII. BASIC TROUBLESHOOTING .................................................................. 34
IX.CARE AND MAINTENANCE ................................................................... 35
APPENDIX I – SPECIFICATIONS ......................................................................38
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I. INTRODUCTION
SAFETY
Welcome to Pride Mobility Products Corporation (Pride). The Personal Mobility Vehicle (PMV) you have
purchased combines state-of the-art components with safety, comfort, and styling in mind. We are confident the design features will provide you with the conveniences you expect during your daily activities.
Understanding how to safely operate and care for this PMV should bring you years of trouble-free operation and service.
Read and follow all instructions, warnings, and notes in this manual and all other accompanying literature
before attempting to operate this product for the first time. In addition, your safety depends upon you, as
well as your provider, caretaker, or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for setup or operation, please contact your authorized Pride Provider. Failure to follow the instruc-
tions, warnings, and notes in this manual and those located on your PMV can result in personal
injury or product damage and will void Pride’s product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product
or remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail,
refuse, or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the
safe use of this product.
SHIPPING AND DELIVERY
Before using your PMV, make sure your delivery is complete as some components may be individually
packaged. If you do not receive a complete delivery, please contact your authorized Pride Provider immediately. Where damage has occurred during transport, either to the packaging or content, please contact
the delivery company responsible.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear
about the safety and reliability of your new PMV, and about the service you received from your authorized
Pride Provider. Please notify us of any change of address, so we can keep you apprised of important
information about safety, new products, and new options that can increase your ability to use and enjoy
your PMV. Please feel free to contact us at the address below:
USA: Canada:
Pride Mobility Products Corporation Pride Mobility Products Company
Attn.: Customer Care Department 380 Vansickle Road Unit 350
182 Susquehanna Avenue St. Catharines, Ontario L2R 6P7
Exeter, PA 18643-2694 1-888-570-1113
customercare@pridemobility.com
1-800-424-8205
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
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II. SAFETY
PRODUCT SAFETY SYMBOLS
The symbols below are used on the PMV to identify warnings, mandatory actions, and prohibited actions.
It is very important for you to read and understand them completely.
Pinch/Crush points created during assembly.
Corrosive chemicals contained in battery.
EMI-RFI- This product has been tested and passed at an immunity level of 20 V/m.
Do not lift the mobility vehicle while seated in it.
Do not lift the mobility vehicle while seated in it.
Explosive conditions exist!
Read and follow the information in the owner’s manual.
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II. SAFETY
Maximum seating weight.
Do not place PMV in freewheel mode on a decline.
Do not place PMV in freewheel mode on an incline.
Wear safety goggles.
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive
conditions.
Do not remove anti-tip wheels.
Do not use a cell phone, walkie/talkie, laptop, or other radio transmitter while
operating.
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II. SAFETY
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible.
Maintain and store in a clean and dry condition.
Removal of grounding prong can create electrical hazard. If necessary, properly
install an approved 3-pronged adapter to an electrical outlet having 2-pronged
plug access.
Do not connect an extension cord to the AC/DC converter or the battery charger.
Keep tools and other metal objects away from battery terminals. Contact with
tools can cause electrical shock.
Do not allow unsupervised children to play near the PMV while the batteries are
charging.
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and
new batteries. Always replace both batteries at the same time.
Keep your hands away from the tires when driving. Be aware that loose fitting
clothing can become caught in drive tires.
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II. SAFETY
Battery charger for indoor use only.
Disposal and recycling - Contact your authorized Pride Provider for information on
proper disposal and recycling of your Pride product and its packaging.
Contains Lead.
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II. SAFETY
GENERAL
WARNING! Do not operate your new PMV for the first time without completely reading
and understanding this owner’s manual.
Your PMV is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an
extensive variety of products to best fit the individual needs of the PMV user. Please be aware that the
final selection and purchasing decision regarding the type of PMV to be used is the responsibility of the
PMV user who is capable of making such a decision and his/her healthcare professional (i.e., medical
doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted
the PMV to the user and has assisted the prescribing healthcare professional and/or the authorized Pride
Provider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the PMV user will need to practice
operating the PMV in the presence of a trained attendant. A trained attendant can be defined as a family
member or care professional specially trained in assisting a PMV user in various daily-living activities.
As you begin using your PMV during daily activities, you will probably encounter situations in which you
will need some practice. Simply take your time and you will soon be in full and confident control as you
maneuver through doorways, on and off lifts, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help the user become accustomed to operating the PMV safely.
MODIFICATIONS
Pride has designed and engineered your PMV to provide maximum mobility and utility. A wide range of
accessories are available from your authorized Pride Provider to further customize your PMV to better
suit your needs and/or preferences. However, under no circumstances should you modify, add, remove,
or disable any feature, part, or function of your PMV.
WARNING! Do not modify your PMV in any way not authorized by Pride. Do not use
accessories if they have not been tested or approved for Pride Products.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move your PMV by any of its removable parts,
including the armrests, seat, or shroud.
PRE-RIDE SAFETY CHECK
Get to know the feel of your PMV and its capabilities. Pride recommends that you perform a safety check
before each use to make sure your PMV operates smoothly and safely.
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II. SAFETY
Perform the following inspections prior to using your PMV:
Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated
on each tire if equipped with pneumatic tires.
Check all electrical connections. Make sure they are tight and not corroded.
Check all harness connections. Make sure they are secured properly.
Check the brakes.
Check battery charge.
If you discover a problem, contact your authorized Pride Provider for assistance.
TIRE INFLATION
If your PMV is equipped with pneumatic tires, you should check or have the air pressure checked at least
once a week. Proper inflation pressures will prolong the life of your tires and help ensure the smooth
operation of your PMV.
WARNING! It is critically important that the psi/bar/kPa air pressure rating indicated on
the tire be maintained in pneumatic tires at all times. Do not underinflate or overinflate
your tires. Low pressure may result in loss of control, and overinflated tires may burst.
Failure to maintain the psi/bar/kPa air pressure rating indicated on pneumatic tires at all
times may result in tire and/or wheel failure.
WARNING! Inflate your PMV tires from a regulated air source with an available pressure
gauge. Inflating your tires from an unregulated air source could overinflate them,
resulting in a burst tire.
NOTE: If the tires on your PMV list the psi rating only, use the following conversion formulas to find
the bar or kPa rating: bar = psi x 0.06895; kPa = psi x 6.89476.
WEIGHT LIMITATIONS
Your PMV is rated for a maximum weight capacity. Refer to the specifications table for information.
MANDATORY! Stay within the specified weight capacity for your PMV. Exceeding the
weight capacity voids your warranty. Pride will not be held responsible for injuries and/or
property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your PMV. Carrying passengers on your PMV may
affect the center of gravity, resulting in a tip or fall.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe
access. Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on your PMV.
Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
Take wide swings with your PMV around any tight corners. If you do that, the PMV’s rear wheels will
follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing corners.
When driving down a ramp, keep the PMV’s speed adjustment set to the slowest speed setting to
ensure a safely controlled descent.
Avoid sudden stops and starts.
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II. SAFETY
When climbing an incline, try to keep your PMV moving. If you must stop, start up again slowly, and then
accelerate cautiously. When driving down an incline, do so by setting the speed adjustment dial to the
slowest setting and driving in the forward direction only. If your PMV starts to move down the incline
faster than you anticipated or desired, allow it to come to a complete stop by releasing the throttle control
lever. Then push the throttle control lever forward slightly to ensure a safely controlled descent.
WARNING! When on any sort of an incline or decline, never place the PMV in
freewheel mode, especially while seated on it or standing next to it.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face
of the incline. Drive your PMV straight up the incline. This greatly reduces the
possibility of a tip or a fall. Always exercise extreme caution when negotiating an
incline.
WARNING! Do not drive your PMV across the side of an incline or diagonally up or
down an incline; do not stop, if possible, while driving up or down an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e.,
areas covered with snow, ice, cut grass, or wet leaves).
WARNING! Even though your PMV is capable of climbing slopes greater than
those listed in the product specifications, do not, under any circumstances,
exceed the incline guidelines or any other specifications presented in this
manual. Doing so could cause instability in your PMV.
Handicap public access ramps are not subject to government regulation in all countries, and therefore do
not necessarily share the same standard percent of slope. Other inclines may be natural or, if man-made,
not designed specifically for PMVs.
These tests were conducted with the PMV’s seat in the highest position and adjusted rearward on the seat
base to its farthest rearward position. Use the specification information as a guideline. Your PMV’s ability
to travel up inclines is affected by your weight, your PMV’s speed, your angle of approach to the incline,
and your PMV setup.
WARNING! Any attempt to climb or descend a slope steeper than what is listedi n the
product specifications may put your PMV in an unstable position and cause it to tip.
WARNING! Never carry an oxygen tank weighing more than 15 lbs. (6.8 kg). Never fill the
rear basket with contents exceeding 15 lbs. (6.8 kg).
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II. SAFETY
When you approach an incline, it is best to lean forward. See figures 1 and 2. This shifts the center of
gravity of you and your PMV toward the front of the PMV for improved stability.
NOTE: When negotiating ramps, if the throttle control lever is released while moving forward, the
powered PMV may "roll back" approximately 1 foot (30.48 cm) before the brake engages. If the throttle
control lever is released while moving in reverse, the powered PMV may "roll back" approximately 3
feet (1 meter) before the brake engages.
Figure 1. Normal Driving Position
Figure 2. Increased Stability Driving Position
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility
of tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning),
uneven road surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction
(such as passing from a grassy area to a paved area—especially at high speed while turning), and abrupt
directional changes. High cornering speeds are not recommended. If you feel that you may tip over in a
corner, reduce your speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your PMV
from tipping.
WARNING! When cornering sharply, reduce your speed and maintain a stable center of
gravity. When using your PMV at higher speeds, do not corner sharply. This greatly
reduces the possibility of a tip or fall. Always exercise extreme common sense when
cornering.
BRAKING INFORMATION
Your PMV is equipped with two powerful brake systems:
Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the
center/stop position.
Disc Park Brake: Activates mechanically after regenerative braking slows the vehicle to near stop, or
when power is removed from the system for any reason.
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II. SAFETY
OUTDOOR DRIVING SURFACES
Your PMV is designed to provide optimum stability under normal driving conditions - dry, level surfaces
composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you
will encounter other surface types. For this reason, your PMV is designed to perform admirably on packed
soil, grass, and gravel. Feel free to use your PMV safely on lawns and in park areas.
Reduce your PMV’s speed when driving on uneven terrain and/or soft surfaces.
Avoid tall grass that can become tangled in the running gear.
Avoid loosely packed gravel and sand.
If you feel unsure about a driving surface, avoid that surface.
STREETS AND ROADWAYS
WARNING! You should not operate your PMV on public streets and roadways. Be aware
that it may be difficult for traffic to see you when you are seated on your PMV. Obey all
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed
with extreme caution.
STATIONARY OBSTACLES (STEPS, CURBS, ETC.)
WARNING! Do not drive near raised surfaces, unprotected ledges, and/or drop-offs (curbs,
porches, stairs, etc.).
WARNING! Do not attempt to have your PMV climb or descend an obstacle that is
inordinately high.
WARNING! Do not attempt to have your PMV proceed backward down any step, curb, or
other obstacle. This may cause the PMV to tip.
WARNING! Be sure your PMV is traveling perpendicular to any curb you may be required
to ascend or descend. See figures 3 and 4.
WARNING! Do not attempt to negotiate a curb that has a height greater than 2 in. (5 cm).
Figure 3. Correct Curb Approach
Figure 4. Incorrect Curb Approach
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II. SAFETY
INCLEMENT WEATHER PRECAUTIONS
Exposure of your PMV to inclement weather conditions should be avoided whenever possible. If suddenly caught up in rain, snow, severe cold or heat while operating your PMV, proceed to shelter at the
earliest opportunity. Thoroughly dry your PMV before storing, charging, or operating your PMV.
PROHIBITED! Operating in rain, snow, salt, mist/spray conditions, and on icy/slippery
surfaces can cause damage to the PMV and electrical system. Maintain and store your
PMV in a dry and clean condition.
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of
upholstered and non-upholstered items on the PMV, possibly resulting in skin irritation.
Exercise caution when using your PMV in extremely hot or cold conditions or when
exposing your PMV to direct sunlight for prolonged periods of time.
FREEWHEEL MODE
Your PMV is equipped with manual freewheel levers that, when pushed down, allow the PMV to be
pushed. For more information about how to place your PMV into and out of freewheel mode, see III. “Your
PMV.”
WARNING! When your PMV is in freewheel mode, the braking system is disengaged.
Disengage the drive motors only on a level surface.
Ensure the key is removed from the key switch.
Stand to the side of the PMV to engage or disengage freewheel mode. Never sit on a
PMV to do this.
After you have finished pushing your PMV, always return it to the drive mode to lock
the brakes.
An added feature built into the PMV is “push-too-fast” protection, which safeguards the PMV against
gaining excessive speed while in freewheel mode.
“Push-too-fast” operates differently depending on which of two conditions exists:
If the key is switched “off” while in freewheel mode, the PMV’s controller activates regenerative
braking when the PMV is pushed faster than a maximum threshold which has been preprogrammed.
In this case, the controller is acting as a speed governor.
If the key is switched “on” while in freewheel mode, you will encounter considerable resistance at any
speed. This prevents the PMV from gaining unwanted momentum should the manual freewheel lever
inadvertently be released while driving the PMV.
STAIRS AND ESCALATORS
PMVs are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Do not use your PMV to negotiate steps or escalators.
DOORS
Determine if the door opens toward or away from you.
Use your hand to turn the knob or push the handle or push-bar.
Drive your PMV gently and slowly forward to push the door open. Or drive your PMV gently and
slowly rearwards to pull the door open.
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