Pride Mobility GOPHER, GOPHER DX Owner's Manual

GOPHER / GOPHER DX

OWNER’S MANUAL

1

Manufactured by Wu’s Tech Co. Ltd.

3 Fl. No. 112 Sec. 2, Chung-Shan N. Rd., Taipei, Taiwan, R.O.C.

Imported by Pride Mobility Products Australia Pty. Ltd.

20-24 Apollo Drive, Hallam, Victoria, Australia 3803

Ph: 03 8770 9600

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1.

PREFACE AND INTRODUCTION..……..……………………………………

3

2.

SAFETY NOTICE………...………………………………………………...…..

2.1 Before driving

2.2 While driving

2.3 Labeling

2.4 EMI

4

3.

PARTS INTRODUCTION……………………………………………..……….

3.1 Parts description

9

4.

OPERATION…………………………………………………………………....

4.1 Control panel

4.2 How to operate your scooter

10

5.

BATTERY CHARGING AND CARE……………………………………….....

5.1 Charging the battery

5.2 Battery

14

6.

INSPECTION AND MAINTENANCE……………………………………..…

6.1 Inspection

6.2 Regular checking record

6.3 Battery, fuse and tyre

6.4 Storage

6.5 Moving about

17

7.

TROUBLE SHOOTING AND SPECIFICATION…………….………………

19

8.

WARRANTY………………………………………………………………….....

20

TABLE OF CONTENTS

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1. PREFACE AND INTRODUCTION

Please carefully read this owner‟s manual before using the vehicle. Improper use of the vehicle
could result in harm, injury or traffic accidents. Therefore for maximum pleasure while using the
vehicle please read this owner‟s manual.

This owner‟s manual includes operation instructions for every aspect of the vehicle,

assembly instructions, as well as instructions for how to deal with possible accidents.

The symbols used in this manual are explained below:

Read especially the notes marked with these symbols:

 Warning
Improper usage could result in serious injury or death

 Attention
Improper usage could lead to injury and/or damage to your scooter.

 Suggestion
Follow these instructions to keep your vehicle in a good operating order.

This manual includes a copy of repair and maintenance record chart and warranty

information. Please keep it in a safe place or in the scooter.

If someone else uses the scooter, please make sure that you provide them with the

instruction manual for his or her consideration.

As designs change some illustrations and pictures in the manual may not correspond to the

vehicle that you purchased. We reserve the right to make design modifications.

Our scooters have been designed and manufactured to provide a comfortable and secure yet
affordable solution for some mobility requirements.

 Suggestion

To maximize your batteries efficiency and service life, please
fully recharge your new battery before its first time use.

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2.1 BEFORE DRIVING

The user needs to be familiar with the usage and operation of this vehicle before driving.
Therefore, please always keep the following safety notices in mind.

■ The same traffic rules apply to the use of this vehicle as apply to pedestrians

For your safety, please therefore follow the rules that apply to pedestrians.

Ride on the pavement, single carriage roads, or pedestrian areas only. Never ride on

motorways or dual carriageways.
Please do not drive your scooter after consuming alcohol or when you are tired.
Please be careful when driving your scooter in low light. It has not been designed for use at

night.
Be extremely cautious when driving your scooter on busy street or in shopping malls.

■ Practice operating your vehicle

Before using the scooter in busy or potentially dangerous areas, familiarize yourself with the
operation of your scooter. Please practice in a wide and open area like a park. In order to
avoid accidents with your scooter while driving, please bear in mind driving motions, such as
accelerating, stopping, turning, reversing, up-and down ramps.

Please turn the speed dial to low speed position for your initial practice.
Be sure someone accompanies you for safety when driving for the first time.
Only use higher speed setting when you are confident that you can easily operate and

control your scooter.

■ The Gopher Scooter is only to be used by one person at a time

Do not carry passengers on your scooter (including children)

■ Do not use this vehicle to carry or haul goods

As the maximum weight can be carried please refer to “MAX USER WEIGHT” in “7.

SPECIFICATION”
Maximum loading weight for basket is 3 kg .

▓ Recommended incline:

The scooter has undergone extensive incline testing. Angles and weights shown here for this
scooter indicate the safe working angles for the user and equipment. Any scooter used outside
these parameters may be unsafe

2. SAFETY NOTICE

5

2.2 WHILE DRIVING

■ Please carry out daily inspections. Refer to the section 6 entitled “Inspection and
Maintenance”

■ Do not move your body out of the vehicle while moving

Such action may cause you to lose balance and risk injury from falling.
Pay attention that your clothes do not tangle in the wheels.

■ Do not use your vehicle under the circumstances below.

On roads with heavy traffic or roads that are muddy, gravelly, bumpy, narrow, snowed over

or icy. Keep away from places where you might get the wheels stuck.
Do not drive at night or when it is raining, snowing or misty.
Do not drive your vehicle in an “S” pattern or make erratic turnings.
Do not take the scooter onto escalators.
UNDER NO CIRCUMSTANCES SHOULD THE SCOOTER BE USED AS A SEAT IN A

MOTOR VEHICLE (E.G. CARS, BUSES, TRAINS, ETC).

■ About Mobile Phones and other electrical equipment

Do not use a mobile phone or other wireless communication devices while driving.
Always switch off the scooter and remove the ignition key before using a mobile phone.
Do not charge the mobile phone or any other electrical devices from your scooter‟s battery.

■ Automatic Power Shut Down

In order to avoid accidental battery run down, your scooter is equipped with an automatic
power shut down facility. If the scooter is switched on, after remaining undisturbed for a period
of thirty minutes it will automatically turn off. Should this occur, simply switch your scooter off
and back on and it will be ready to use once again.

■ Ramps, inclines and drops

Do not drive onto steep ramps greater than the specified gradient. Refer to the section

entitled “CLIMBING ANGLE” in “7. SPECIFICATION“
Always use a low speed setting when ascending or descending a gradient.
Do not drive on roads with large drops or potholes.
Please slow down when driving on roads with inclines.
Do not make sudden turns when driving on gravel roads or ramps.
Always lean forward when climbing a steep gradient.

2. SAFETY NOTICE

6

■ Starting and Driving

1. Make sure the seat is installed properly.

2. Make sure the tiller has been secured properly.

3. Fold down the armrests so you can rest your arms on them.

4. Turn the power switch to “ON”. If necessary, turn on the headlights.

5. Check battery indicator to see whether there is enough power for your journey. If you have
any doubt about the remaining power, please recharge the batteries before departure.

6. Set the speed dial to a position you feel safe and comfortable with.

7. Check the forward/reverse speed lever works correctly.

8. Make sure the electromagnetic brake works correctly.

9. Make sure it is safe around you before you drive on the street. Engage the 6 km/h switch if
you are driving on the pavement.

 WARNING !

Do not set in the freewheel mode when driving on a gradient.
Always re-engage the anti-freewheel device before use. Failure to do so may result in injury.
To protect your safety, the power will automatically cut off and electromagnetic brake system

will activate while you are driving down a steep gradient. This will limit the speed to a safe
level. Turn the power on again to re-start your scooter.

Maximum User Weight Limit

Refer to section entitled “MAX. USER WEIGHT” in “8. SPECIFICATION”. Overloading past
the weight limit may lead to damage of your scooter or cause it to malfunction and may
endanger your safety. The warranty does not cover this type of damage.

 Attention

1. Do not push both RH & LH sides of the speed control lever simultaneously. This might
leave you unable to control your scooter.

2. Do not turn the power switch to OFF while driving as this will lead to an emergency stop
and possible risk of accident and injury.

3. Do not set to the highest speeds while driving indoors.

4. Do not adjust the speed dial while driving, a sudden change in speed may cause danger
to you and others, and may cause damage to your scooter.

5. Do not place magnetic devices near the area of the operation handle as this could affect
the safe operation of your scooter.

6. Do be careful while driving in heavy traffic or crowded areas.

7. While reversing the vehicle, beware of people or objects behind you.

2. SAFETY NOTICE

7

▓ Stopping

1. Release the speed control lever completely. The vehicle will naturally brake and stop.

2. Turn the power switch to (OFF). Then pull out the key.

2.3 LABELING

Please carefully read all labels on the scooter before driving it. For your future reference, do not
remove them.

1. CE LABEL …………………………………………………………

2. WARNING EMI LABEL…………………………………………

3. WARNING EMERGENCY FREEWHEEL
DEVICE LABEL……………………………………. ………..…..

2. SAFETY NOTICE

8

2.4 EMI

This portion of the content will provide the user with basic information that describes the
problems with EMI, known sources of EMI, protective measures either to lessen the possibility
or exposure or to minimize the degree of exposure, and suggested action should unexpected
or erratic movement occur.

Caution: It is very important that you read this information regarding the possible effects
of electromagnetic interference on your electric scooter.

■ ELECTROMAGNETIC INTERFERENCE (EMI) FROM RADIO WAVE SOURCES

Powered vehicle may be susceptible to electromagnetic interference (EMI), which is interfering
electromagnetic energy (EM) emitted from sources such as radio stations, TV stations,
amateur radio (HAM) transmitters, two-way radios, and cellular phones. The interference
(from radio wave sources) can cause the powered vehicle to release its brakes, move by itself,

or move in unintended directions. It can also permanently damage the powered vehicle‟s

control system. The intensity of the interfering EM energy can be measured in volts per meter
(V/m). Each powered vehicle can resist EMI up to a certain intensity. This is called its

“immunity level”. The higher the immunity level, the greater the protection. At this time, current

technology is capable of achieving at least a 20 V/m immunity level, which would provide
useful protection from the more common sources of radiated EMI. This powered vehicle
model as shipped, with no further modification, has an immunity level of 20 V/m without any
accessories.

There are a number of sources of relatively intense electromagnetic fields in the everyday
environment. Some of these sources are obvious and easy to avoid. Others are not apparent
and exposure is unavoidable. However, we believe that by following the warning listed below,
your risk to EMI will be minimized.

The sources of radiated EMI can be broadly classified into three types:

1. Hand-held portable transceivers ( transmitter-receivers with the antenna mounted
directly on the transmitting unit. Examples include: citizens band (CB) radios, “ walkie

talkie”, security, fire, and police transceivers, cellular telephones and other personal

communication devices.

2. Medium-range mobile transceivers, such as those used in police cars, fire trucks,

ambulances and taxis. These usually have the antenna mounted on the outside of the

Vehicle,

3. Long-range transmitters and transceivers, such as commercial broadcast transmitter

(radio and TV broadcast antenna towers) and amateur (HAM) radios;

2. SAFETY NOTICE

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3. PARTS INTRODUCTION

3.1 PARTS DESCRIPTION

1. Indicator Lamp 2. Charger Socket Cover 3. Basket Bracket

4. Tiller Adjust Lever 5. Head Lamp 6. Seat Remove Lever

7. Seat Slide Lever 8. Armrest 9. Freewheel Lever

10. Side Reflector 11. Rear Lamp 12. Anti-tip Wheel

13. Rear Reflector 14. Width Adjustable Armrests Knob

15.Rear Indicator Lamp 16. Rear View Mirror

.

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4. OPERATION

4.1 CONTROL PANEL

1. Battery Level Indicator

2. Speed Dial

3. Indoor / Outdoor Switch

4. Headlights Button

5. Horn

6. Emergency lights

7. Indicator Switch

8. Wigwag Paddle

4.2 HOW TO OPERATE YOUR SCOOTER

■ Power switch
Turn the key to power ON or OFF

(ON) : Power is turned on
(OFF) : Power is turned off

■ Speed Dial

Press the slowest or fastest setting to
determine the maximum speed of the scooter.

■ Forward, Reverse, and Braking

Pull the speed control lever backwards with your right fingers and the vehicle will move

forward.

Pull the speed control lever backwards with your left fingers and the vehicle will move

backward.
The horn will beep when the vehicle is in reverse.
Release the speed control lever freely while either going forward or reverse, and the

electromagnetic brake in the motor will be activated, and the vehicle will stop.

■ Indicator Lamp Switch

The light will flash and buzzer will make a beeping sound when turning the switch to the

left or right.
Return the switch back to the middle, the indicator will be cancelled.

Slowest setting

Fastest setting

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■ Horn Button

Press the horn button to sound the horn. Release the button to stop the horn.

▓ How To Set Freewheel Mode

The motor on the scooter can be disengaged to allow the scooter to be pushed.

Drive Mode

– To put the scooter in to “drive” mode, push the freewheel lever up completely

Freewheel Mode

– To put the scooter in to “freewheel mode”, push the freewheel lever down completely and
the scooter can be moved manually.

Please note that this will put the scooter in to freewheel mode, so scooter‟s motor and brake

will be disengaged

■ Light Button
Push the light button to switch the front and rear lights on.
Push the button again to turn the lights off.

■ Battery Indicator

The battery indicator on the tiller console uses
a color code to indicate the approximate power
remaining in your batteries. Green indicates (40～
100%) capacity, yellow a draining charge(10 ～
30%),and red indicates that an immediate recharge is
necessary.

The remaining power suggested by the battery indicator will vary by the actual driving time

incurred and how you drive. Repeated starting, stopping, climbing will consume the power
more quickly.

4. OPERATION

RED
YELLOW

GREEN

DRIVE

NEUTRAL

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▓ Braking4. OPERATION4 . O PERATION4. OPERATION

Electro-magnetic brake:

Release the speed control lever completely, and the electromagnetic brake will be

activated

automatically, and the scooter will stop.

Manual hand brake :

Emergency braking is possible using the manual hard brake. Squeeze hand brake and
use the button to lock it (use it for parking).

Squeeze hand brake again to release the button.

■ Parking

After stopping, tune the main key to OFF and remove the key. The lights will turn OFF.

The electromagnetic brake is engaged (locked).

The hand brake lever can be locked by pushing button while squeezing hand brake lever.

To release the hand brake – squeeze lever gently.

■ How to adjust the armrest width

Loosen the knobs at the back of the seat frame firstly, then adjust the armrest width by sliding
the armrest. Once satisfied with the width, tighten the knob.

■ Seat

The seat can be turned to 45 degrees or 90 degrees.
Pull the seat adjustment lever forward and swivel seat.
Release the lever, then continue swiveling the seat until it locks in position.

 Attention

Return the seat to the forward position before driving.
Ensure the limit switch is set to the slowest setting when using the scooter on the

pavement. It is an offence to traveler when driving faster than 4mph on the pavement.

4. OPERATION

 Warning

When on a gradient NEVER switch the vehicle to the freewheel mode. The electromagnetic
brakes will not be applied. This may result in injury.

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■ How to re-position the seat

The seat can be slide backward and forward for a comfortable driving position. To slide the
seat, pull the lever at the front the seat and reposition as required.

■ Tiller Adjustment

The tiller can be adjusted in to many different positions to suit each driver.

1. Loosen the lever to adjust the tiller to positions you want.

2. Once decide the position, tighten the lever to secure the tiller.

■ Main Circuit Breaker (Reset Button)

When the voltage in your scooter‟s batteries becomes low or the scooter is heavily strained

because of excessive loads or steep inclines ,the main circuit breaker may tip to protect the
motor and electronics from damage.

4. OPERATION

Slide lever

Swivel lever

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5. BATTERY CHARGING AND CARE

5.1 CHARGING THE BATTERY

Follow the procedure below step by step:

1. Turn the power switch to (OFF)

2. Connect the charger‟s power cord into the power outlet.

3. Open the charging socket cap on the scooter‟s tiller. Then
connect the charger‟s round plug to the charging socket.

4. Turn on the switch on the charger.

5. Both the charger‟s red and orange LEDs will be lit when
beginning charging. The charging duration is about 6 hours.
To ensure optimum performance a 10-hour charge is
recommended. But we do not recommend a charging more
than 24 consecutive hours.

6. Both the charger‟s LEDs will be lit during the charging process.
The orange LED will turn green when charging is complete.

7. Turn off the charger; disconnect the power cord and the round plug from charger socket on
the scooter.

 Warning

The fan inside the charger will be activated accordingly when you turn on the charger. If the
fan does not work when connected to the charger or the green light is not showing, DO NOT
use this charger. It may lead to overheating of the charger and cause a fire as a result.

There is a red LED present on the charger to illustrate operation. If this LED does not
illuminate the charger is defective, please contact your dealer.

 Attention

While gripping or folding the handle bar, beware of finger or hands caught in the handle area.
While returning the battery pack to the battery pack cavity of shroud, beware of finger or
hands.
A flap on the end of battery pack can be opened to place your bag in. Bag should not weight
more than 3 kg.

 Warning

1. Keep away from flammable objects while charging as it may lead to fire or explosion of
battery.

2. Do not smoke while charging as the battery may release hydrogen gas. Always charge your
battery in a well-ventilated space.

3. Never connect or disconnect the plug or cord with wet hands while charging. Do not connect
or disconnect the plug or cord when they are wet, it may lead to electric shock.

NOTE: The immovable function will be activated while your scooter is in charging status,

which will make your scooter not run.

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5. BATTERY CHARGING AND CARE

 Attention - Please follow the rules below to avoid accidents while charging.

1. Please use the WU‟S charger only, and recharge the battery to its full capacity every time. You

may damage the battery and scooter if you use a charger, which is not to the correct
specification.

2. Please charge in a well-ventilated space where it is not directly exposed to the sunlight. Do

not charge in surroundings where it is humid or under rainfall and morning dews.

3. Do not charge in temperatures less than -10°C or higher than +50°C as the charger may not

work well and the batteries may become damaged.

5.2 BATTERY

Do not expose the battery to temperatures below 10°C or above 50°C when charging or
storing the vehicle. Under the above temperature range can cause the battery either to freeze
or over heat. This will damage the batteries and shorten their life.

These batteries are maintenance free and there is no need to refill with water.

You are required to recharge the batteries on a regular basis. Even if the scooter is stood
idle, you should charge the batteries at least once a week.

The batteries carry a six-month manufacturer's warranty. This warranty only covers issues
relating to manufacturing faults, and not faults relating to failure to recharge the batteries as
instructed above.

 Suggestion – How to maximize your batteries efficiency and service life

1. Fully recharge your new battery before its first time use.

2. Be sure to charge the battery fully every time. The battery life will be seriously shortened
or decayed if the battery is repeatedly used without being fully charged.

3. Always complete the charging until the orange LED light turns green. NEVER stop
charging before it is complete.

4. Keep your batteries fully charged whenever possible.

5. If you do not use your scooter for a long time, it should be charged at least every week to
keep the battery in a fully usable condition.

6. The ambient temperature will affect charging time. Charging time will be longer in the

winter.

7. After charging, do not leave the charger socket plugged in to the scooter, as this will cause
a power drain on the scooter and temporarily reduce its range.

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■ Cleaning the battery
If the batteries are contaminated by water, battery acid, dust or other substances, they will
discharge quickly. The batteries supplied with the WU‟S scooter are sealed and as such are
maintenance free with no risk of battery leakage. Please follow the steps below to clean the
battery.

1. Turn the scooter power switch to “OFF”.

2. Remove the seat and dust cover.

3. Remove the shroud and unplug the terminal of the taillight and signal lights.

4. Use a clean cloth to wipe off the soiled area.

5. Take out the battery.

6. Clean the battery with a clean cloth. If the terminal is covered by white powder, please wipe
it clean using warm water.

 Warning

1. The wiring system and charger are well situated in battery pack while assembled in plant.
Do not attempt to re-locate the wiring system by yourself. The improper layout of wiring
system may result in the wires pinched by battery box, which might the electronic system
failure.

2. Be sure the battery wires are connected to their right battery terminal.

 Suggestions

If necessary, ask for help from your dealer for advice about maintaining and replacing the
battery.

 Suggestions

1. Make sure the terminals are installed properly and put the cover back on.

2. Do not use the battery to charge telecom equipment or other items.

3. Battery efficiency will vary with outside conditions; the driving distances will be shorter in
the winter. If the vehicle is not used for a long time, please charge the battery at least
every week.

4. Replace both batteries together.

5. BATTERY CHARGING AND CARE

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6. INSPECTION AND MAINTENANCE

6.1 INSPECTION

Clean the scooter with a damp cloth and dust down approximately once a week to preserve

the appearance of the scooter.

Adjust the tiller height and return to the original position and swivel the seat once a week to

ensure the parts adjust and remove smoothly and easily when required.

Check for signs of wear and tear on the tires and the upholstery on a regular basis.
For optimum performance and to increase the lifespan of your scooter, it is recommended

that you have your scooter serviced once a year.

6.2 REGULAR CHECKING RECORD

To make sure your scooter is correctly serviced, take it to your dealer for regular maintenance
checks. This should be at intervals of six months after the first inspection after one month.
Your dealer may charge a fee for this service.

6.3 BATTERY, FUSE AND TYRE

■ Battery

Refer to the section entitled “ 5.2 BATTERY” in “5. BATTERY CHARGING AND CARE ”.

■ Fuse

If the battery charger is turned on and no LEDs are lit, check the fuse.

YEAR

1 2 3 4 YEAR

1 2 3 4 Service Dates

Service Dates

Controller

Upholstery

On/off switch

Seat

Controller Lever

Back

Braking

Armrests

Recharge point

Electrics

Batteries

Connections

condition

Levels

Lights

Connections

Test run

Discharge test

Forwards

Wheels and Tyres

Reverse

Wear

Emergency stop

Pressure

Left turn

Bearings

Right turn

Wheel nuts

Slope test

Motors

Over obstacles

Wiring

List Items repaired

Noise

Connections

Brake

Brushes

Chassis

Condition

Steering

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6. INSPECTION AND MAINTENANCE

 Suggestion

Ask for help from your scooter dealer to inspect or replace the fuse, since the tiller shroud has to be
removed first before you can replace the fuse.

▓Tyres

The condition of the tyres depends on how you drive and use your scooter.

Inspecting tyre tread
Please check the tread groove regularly. Replace the tires when the tread groove is less

than 0.5 mm.

 Attention

１. When tread groove is below 0.5mm it can easily lead to vehicle slippage, making braking
distances longer. Therefore replace the tires as early as possible when they do not have
insufficient tread depth.

２. The tire pressure shall be kept at about 26 PSI (approx. 1.8KG/cm) for the best ride and

handling.

 Attention

When conducting maintenance of your vehicle, please turn the power switch to OFF and remove the
charger cords.

 Suggestions

Do not splash water directly to wash your scooter as this could lead to malfunction of the system

electrics.
Do not use petrol, solvents or vaporizing solution as these may deform or damage the shrouds.
Do not use wax.

6.4 STORAGE

Make sure the vehicle is stored under the following circumstances:

- Make sure the seat is set in the “Forward”position

- Make sure the Power switch is turned to OFF

 Suggestion

Please store the scooter in a location where it is away from the direct sunlight, rain, or dew. When
storing for a long time, please charge the battery to full power and then disconnect the battery
terminal. For details inquire to your scooter dealer.

6.5 MOVING ABOUT

Turn the power switch “OFF” before moving.
Lift the scooter by the chassis, and not by the bumpers. Lifting the scooters by the bumper

could cause damage or injury.

For your safety, always ask for help if required. You will need 2 or 3 persons when moving

or lifting the vehicle.

19

● TROUBLE SHOOTING

Symptom

Remedy

The scooter will not switch on

Try recharging the battery
Check the fuse and circuit breaker in the scooter

The scooter switches on, but the
scooter will not move.

Ensure there is enough power in the batteries. If not,

recharge the batteries.

Ensure the freewheel lever is engaged in the „DRIVE‟

position.

The scooter appears slow

Check the battery power level and recharge
Check the speed dial is not set to slow.

The seat turns when in operation

Slowly rotate the seat until it drops in to place and is

secure

The handlebar appears loose

Tighten the height adjustment handle to secure the

handlebar

Involuntarily horn sounds

Ensure that the wigwag paddle is released.
Switch the scooter off and on.
Recharge the batteries.
If problem persists contact your WU‟S dealer.

● SPECIFICATION

Remark: The manufacturer reserves the right to modify the specification if necessary. The final
specification is subject to the individual scooter you purchase from your dealer.

Note:

Maximum driving distance is based on an ambient temperature of 20 C, a 75kg driver and a
brand new fully charged battery by a constant driving speed at 6.4 km/h with 70% battery power
discharged.

7. TROUBLE SHOOTING AND SPECIFICATION

Model Reference

Gopher

Gopher DX

Dimension
(L x W x H mm)

1200 x 580 x 1030 mm

1200 x 580 x 1220 mm

Weight w/i (36Ah) battery
without battery

87 kg

93 kg

63 kg

69 kg

Battery

36 AH (option 50AH)

Charger

CTE 4A

Front Tyre

300-4, 10” Solid Tyre

Rear Tyre

300-4, 10” Solid Tyre

Driving System

Direct drive the rear wheels ( with differential gear)

Brake System

Electromagnetic brakes

Control Method

By speed control lever

Max Speed

6 KMH

10 KMH

Climbing angle

<8°

Cruising range

20-30km (with 36Ah battery)

30-40km (with 50Ah battery)

Weight Capacity

160 kg

20

8. WARRANTY

ONE YEAR LIMITED WARRANTY

Your Pride Scooter is fully guaranteed for twelve (12) months from the date of purchase against faults arising
due to defects in manufacture or materials. This warranty does not detract from, but is in addition to your legal
rights.

“Our goods come with guarantees that cannot be excluded under the Australian Consumer law. You are
entitled to a replacement or refund for a major failure and for compensation for any foreseeable loss or damage.
You are also entitled to have the goods repaired if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.”

Warranty Conditions:

1. Any work or replacement part installation must be carried out by an authorized Pride dealer / service agent.

2. To apply the warranty should your scooter require attention please contact the designated service agent listed below.

3. Any repaired or replaced parts will be covered by this warranty for the balance of the warranty period on the scooter.

4. Consumable items supplied will not generally be covered during the normal warranty period unless such items require repair or
replacement clearly as a direct result of a manufacturing or material defect.

Such items include (among others): upholstery, tyres and batteries.

*Batteries are covered by a six (6) month warranty

5. Under normal circumstances, no responsibility will be accepted where the scooter has failed as a direct result of:

a) The scooter part not having been maintained in accordance with the manufacturer‟s recommendations.

b) Failure to use the manufacturer‟s specified parts

c) The scooter or part having been damaged due to neglect, accident or improper use

d) The scooter or part having been altered from the manufacturer‟s specifications or repairs having been attempted before the

service agent is notified

Please note your local service agent‟s contact details in the box below. In the event of your scooter requiring attention, contact them and give
all relevant details so they can act quickly.

The manufacturer reserves the right to alter without notices any weights, measurements or other technical data shown in this manual. All
figures, measurements and capacities shown in this manual are approximate and do not constitute specifications.

Pride Authorised Service Agent

Name

Address

Tel

Postcode

21

8. WARRANTY

8.2 VIN (VEHICLE INDIFICATION NUMBER)

To ensure the correct after-sale service and warranty service
support, please write down the vehicle identification number
that is stuck on the back side of the frame.

…………………………………………
…………………………………………

…………………………………………

Warranty Application Form

Name

Gender

口 Male 口 Female

Tel no.

Address
Model

Gopher

Vehicle Data

Scooter Chassis
No.:

Motor Serial No.:

Key #

Date of Purchase
Year Month Day

Agent Signature

Model

Gopher

Chassis NO.

Motor serial #

Key #

22

Pride Mobility Products Australia Pty. Ltd.

20-24 Apollo Drive, Hallam,

Victoria, AUSTRALIA 3803

Tel: [phone]

Fax: [phone]