Pride Mobility Go-Go ELITE TRAVELLER, GOGO Owner's Manual
ELITE TRAVELLER
SAFETY GUIDELINES
An authorised Pride Provider or qualified technician must perform the initial setup of this
scooter and must perform all of the procedures in this manual.
The symbols below are used throughout this owner's manual and on the scooter to identify warnings and
important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage, or
malfunction. On the product, this icon is represented as a black symbol on a yellow triangle
with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the product,
this icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be perfor med at
any time or in any circumstances. Performing a prohibited action can cause personal
injury and/or dama ge to equipment. On the product, this icon is r epr esented as a black
symbol with a red circle and red slash.
Please fill out the following information for quick reference:
Pride Provider:______________________________________________________________________
Address:___________________________________________________________________________
Phone Number:_________________________
Purchase Date:__________________________ Serial Number:_______________________________
NOTE: This owner’s manual is compiled from the latest specifications and product information available at the time of publication. We reserve the right to make changes as they become necessary. Any
changes to our products may cause slight variations between the illustrations and explanations in this
manual and the product you have purchased. The latest/current version of this manual is available on
our website.
This product is manufactured by:
Pride Mobility Products Corporation
182 Susquehanna Avenue
Exeter, PA 18643-2694
USA
Copyright © 2008
Pride Mobility Products Australia Pty. Ltd.
INFMANU3106/Rev E/April 2008
088 609 661
CONTENTS
I. INTRODUCTION......................................................................................................................... 4
II. SAFETY......................................................................................................................................... 5
III. YOUR TRA VEL SCOOTER................................................................................................... 18
IV. BA TTERIES AND CHARGING ............................................................................................ 22
V. OPERATION ............................................................................................................................... 27
VI . COMFORT ADJUSTMENTS................................................................................................ 29
VII. DISASSEMBL Y AND ASSEMBLY ..................................................................................... 31
VIII.BASIC TROUBLESHOOTING............................................................................................. 33
IX. CARE AND MAINTENANCE................................................................................................ 35
X. WARRANTY................................................................................................................................38
APPENDIX I - SPECIFICA TIONS ............................................................................................... 39
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I. INTRODUCTION
SAFETY
W elcome to
of-the-art components with safety, comfort, and styling in mind. W e are confident the design features will provide
you with the conveniences you expect during your daily activities. Understanding how to safely operate and care
for this product should bring you years of trouble free operations and service.
Read and follow all instructions, warnings, and notes in this manual and all other accompanying literature before
attempting to operate this product for the first time. In addition, your safety depends upon you, as well as your
provider, caretaker , or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for
setup or operation, please contact your authorised Pride Provider. Failur e to follow the instructions, warnings,
and notes in this manual and those located on your Pride product can result in personal injury or product
damage and will void Pride’s product warranty .
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or remove
or render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or neglect to
install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product.
Pride Mobility Products Australia Pty . Ltd.
(Pride).
The product you have purchased combines state-
SHIPPING AND DELIVERY
Before using your scooter, make sure your delivery is complete as some components may be individually packaged. If you do not receive a complete delivery , please contact your authorised Pride Provider immediately. Where
damage has occurred during transport, either to the packaging or content, please contact the delivery company
responsible.
INFORMATION EXCHANGE
W e want to hear your questions, comments, and suggestions about this manual. W e would also like to hear about
the safety and reliability of your new Travel Scooter , and about the service you received from your authorised Pride
Provider. Please notify us of any change of address, so we can keep you apprised of important information about
safety , new products, and new options that can increase your ability to use and enjoy your Travel Scooter . Please
feel free to contact us at the address below:
Pride Mobility Products Australia Pty . Ltd.
21 Healey Road
Dandenong, 3175
Victoria, Australia
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
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II. SAFETY
PRODUCT SAFETY SYMBOLS
The symbols below are used on the Travel Scooter to identify warnings, mandatory actions and prohibited actions.
It is very important for you to read and understand them completely .
Read and follow the information in the owner’s manual.
Maximum seating weight.
Pinch/Crush points created during assembly.
Corrosive chemicals contained in battery.
EMI-RFI- This product has been tested and passed at an immunity level of 20 V/m.
Explosive conditions exist!
Unlocked and in freewheel mode.
Place unit on level ground and to one side when changing from drive mode to
freewheel mode or freewheel mode to drive mode.
Locked and in drive mode.
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II. SAFETY
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive
conditions.
Do not allow unsupervised children to play near the Travel Scooter while the
batteries are charging.
Do not remove anti-tip wheels.
Do not use a cell phone, walkie/talkie, laptop or other radio transmitter while
operating.
Avoid exposure to rain, snow , ice, salt or standing water whenever possib le. Maintain
and store in a clean and dry condition.
Removal of grounding prong can create electrical hazard. If necessar y, properly
install an approved 3-pronged adapter to an electrical outlet having 2-pronged
plug access.
Do not connect an extension lead to the AC/DC con verter or the battery charger.
Contact with tools can cause electrical shock.
Keep your hands away from the tyres when driving. Be aware that loose fitting
clothing can become caught in the drive tyres.
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II. SAFETY
Wear safety goggles.
Contains Lead.
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old
and new batteries. Always replace both batteries at the same time.
Do not sit on the mobility product when it is being used in connection with any type
of lift/elevation product.
Do not place your Trav el Scooter in freewheel mode while on a decline.
Do not place your Trav el Scooter in freewheel mode while on a incline.
Battery charger for indoor use only.
Disposal and recycling-contact your authorised Pride Provider for information on
proper disposal of your Pride product and its packaging.
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II. SAFETY
GENERAL
MANDA TOR Y! Do not operate your new Trav el Scooter for the first time without completely
reading and understanding this owner’s manual.
Y our T ravel Scooter is a state-of-the-art life-enhancement device designed to increase mobility . Pride provides
an extensive variety of products to best fit the individual needs of the Travel Scooter user . Please be aware that
the final selection and purchasing decision regarding the type of Travel Scooter to be used is the responsibility of
the Travel Scooter user who is capable of making such a decision and his/her healthcare professional (i.e.,
medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the Travel
Scooter to the user and has assisted the prescribing healthcare professional and/or the authorised Pride Provider in
the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the Travel Scooter user will need to practice
operating the Travel Scooter in the presence of a trained attendant. A trained attendant can be defined as a family
member or care professional specially trained in assisting a Travel Scooter user in various daily living activities.
As you begin using your Travel Scooter during daily activities, you will probably encounter situations in which you
will need some practice. Simply take your time and you will soon be in full and confident control as you maneouver
through doorways, on and off lifts, up and down ramps and over moderate terrain.
Below are some precautions, tips and other safety considerations that will help you become accustomed to operating the Travel Scooter safely .
MODIFICATIONS
Pride has designed and engineered your Travel Scooter to provide maximum mobility and utility . However , under
no circumstances should you modify , add, remove or disable any feature, part or function of your Travel Scooter .
WARNING! Do not modify your Travel Scooter in any way not authorised by Pride. Do not
use accessories if they have not been tested or approved for Pride Products.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move your Travel Scooter by any of its r emovable
parts, including the armrests, seat or shroud.
PRE-RIDE SAFETY CHECK
Get to know the feel of your Travel Scooter and its capabilities. Pride recommends that you perform a safety check
before each use to make sure your T ravel Scooter operates smoothly and safely.
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II. SAFETY
Perform the following inspections prior to using your Travel Scooter:
! Check for proper tyre inflation (if equipped with pneumatic tyres).
! Check all electrical connections. Make sure they are tight and not corroded.
! Check all harness connections. Make sure they are secured properly .
! Check the brakes.
! Check battery charge.
If you discover a problem, contact your authorised Pride Provider for assistance.
TYRE INFLATION
If your scooter is equipped with pneumatic tyres, you should check or have the air pressure checked at least once a
week. Proper inflation pressures will prolong the life of your tyres and help ensure the smooth operation of your scooter.
WARNING! It is critically important that the psi/bar/kPa air pressure indicated on each tyre
be maintained in pneumatic tyres at all times. Do not underinflate or overinflate your tyres.
Low pressure may result in loss of control, and overinflated tyres may burst. Failure to
maintain the psi/bar/kPa air pressure raiting indicated on pneumatic tyres at all times ma y
result in tyre and/or wheel failure.
WARNING! Inflate your T ravel Scooter tyres from a regulated air source with an available
pressure gauge. Inflating your tyres from an unregulated air source could overinflate them,
resulting in a burst tyre.
WARNING! When changing a tyre, remove only the centre lug nut, then remove the wheel.
If any further disassembly is required, deflate the tyre completely or it may explode.
NOTE: If tyres on your Travel Scooter list the psi raiting only , use the following conversion formulas to
find the bar or kPa rating: bar=psi x 0.06895, kPa= psi x 6.89476.
WEIGHT LIMITATIONS
Y our T ravel Scooter is rated for a maximum weight capacity. Refer to the specifications table for information.
MANDA TOR Y! Stay within the specified weight capacity of your Travel Scooter . Exceeding
the weight capacity voids the warranty. Pride will not be held responsible for injuries and/
or property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your Travel Scooter. Carrying passengers on your
Travel Scooter may affect the centre of gravity, resulting in a tip or a fall.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on
your Travel Scooter.
! Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
! T ake wide swings with your Travel Scooter around any tight corners. If you do that, the Travel Scooter’s rear
wheels will follow a wide arc, not cut the corner short and not bump into or get hung up on any railing corners.
! When driving down a ramp, keep the Travel Scooter’ s speed adjustment set to the slowest speed setting to
ensure a safely controlled descent.
! A void sudden stops and starts.
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II. SAFETY
When climbing an incline, try to keep your Travel Scooter moving. If you must stop, start up again slowly and then
accelerate cautiously . When driving down an incline, do so by setting the speed adjustment dial to the slowest
setting and driving in the forward direction only . If your Travel Scooter starts to move down the incline faster than
you anticipated or desired, allow it to come to a complete stop by releasing the throttle control lever . Then push the
throttle control lever forward slightly to ensure a safely controlled descent.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face
of the incline. Drive your Travel Scooter straight up the incline. This greatly reduces
the possibility of a tip or a fall. Always exercise extreme caution when negotiating
an incline.
WARNING! Do not drive your Travel Scooter across the side of an incline or
diagonally up or down an incline; do not stop, if possible, while driving up or down
an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e.,
areas covered with snow, ice, cut grass or wet leaves).
WARNING! When on any sor t of an incline or decline, never place the Travel
Scooter in freewheel mode while seated on it or standing next to it.
WARNING! Even though your T ravel Scooter is capable of climbing slopes greater
than those illustrated in figure 1, do not, under any circumstances, exceed the
incline guidelines or any other specifications presented in this manual. Doing so
could cause instability in your Travel Scooter.
Handicap public access ramps are not subject to government regulation in all countries and therefore do not
necessarily share the same standard percent of slope. Other inclines may be natural or, if man-made, not designed
specifically for Travel Scooters. Figure 1 illustrates your T ravel Scooter’s stability and its ability to climb grades
under various weight loads and under controlled testing conditions.
These tests were conducted with the Travel Scooter’ s seat in the highest position and adjusted rearward on the
seat base to its farthest rearward position. Use this information as a guideline. Y our Travel Scooter’s ability to travel
up inclines is affected by your weight, your T ravel Scooter’ s speed, your angle of approach to the incline and your
Travel Scooter setup.
124.73 kg
14.1% (8°)
Figure 1. Maximum Recommended Incline Angle
WARNING! Any attempt to climb or descend a slope steeper than what is shown in figure
1 may put your Trav el Scooter in an unstable position.
WARNING! Never carry an oxygen tank weighing more than 6 kg. Never fill the front or
rear basket with contents exceeding 6 kg.
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II. SAFETY
When you approach an incline, it is best to lean forward. See figures 2 and 2A. This shifts the centre of gravity of
you and your Travel Scooter toward the front of the Travel Scooter for improved stability .
NOTE: When negotiating ramps, if the throttle control lever is released while moving forward, the
powered Travel Scooter may "rollback" approximately 30.5 cm before the brake engages. If the throttle
control lever is released while moving in reverse, the powered Travel Scooter may "rollback" approximately one metre before the brake engages.
Figure 2. Normal Driving Position
Figure 2A. Increased Stability Driving Position
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility of
tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning), uneven road
surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction (such as passing from
a grassy area to a paved area – especially at high speed while turning) and abrupt directional changes. High
cornering speeds are not recommended. If you feel that you may tip over in a corner, reduce your speed and
steering angle (i.e., lessen the sharpness of the turn) to prevent your Tr avel Scooter from tipping.
WARNING!
gravity. When using your Travel Scooter at higher speeds, do not corner sharply. This
greatly reduces the possibility of a tip or fall. Always exercise common sense when
cornering.
When cor nering shar ply, reduce your speed and maintain a stable centre of
BRAKING INFORMATION
Y our T ravel Scooter is equipped with these powerful brake systems:
! Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the centre/
stop position.
! Disc Park Brake: Activates mechanically after regenerative braking slows the vehicle to near stop or when
power is removed from the system for any reason.
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II. SAFETY
OUTDOOR DRIVING SURFACES
Y our T ravel Scooter is designed to provide optimum stability under normal driving conditions—dry, level surfaces
composed of concrete, blacktop or tarmac. However, Pride recognizes that there will be times when you will
encounter other surface types. For this reason, your Travel Scooter is designed to perform admirably on packed
soil, grass and gravel. Feel free to use your Travel Scooter safely on lawns and in park areas.
! Reduce your Travel Scooter’ s speed when driving on uneven terrain and/or soft surfaces.
! A void tall grass that can become tangled in the running gear.
! A void loosely packed gravel and sand.
! If you feel unsure about a driving surface, avoid that surface.
PUBLIC STREETS AND ROADWAYS
WARNING! Exercise extreme caution when operating the Travel Scooter on footpaths, pav ements,
bridleways, pedestrian areas and roads. Obey all local pedestrian traffic rules.
STATIONARY OBSTACLES (STEPS, KERBS, ETC.)
WARNING! Do not drive near raised surfaces, unprotected ledges and/or drop-offs (kerbs,
porches, stairs, etc.).
WARNING! Do not attempt to have y our T ravel Scooter c limb or descend an obstacle tha t
is inordinately high.
WARNING! Do not attempt to have y our Travel Scooter proceed rearward down any step,
kerb or other obstacle. This may cause the T rav el Scooter to tip.
WARNING! Be sure your Trav el Scooter is traveling perpendicular to any kerb you may be
required to ascend or descend. See figures 3 and 4.
WARNING! Do not attempt to negotiate a kerb that has a height greater than 5 cm.
KERB
KERB
Figure 3. Correct Kerb Approach Figure 4. Incorrect Kerb Approach
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II. SAFETY
INCLEMENT WEATHER PRECAUTIONS
Exposure of your Travel Scooter to inclement weather conditions should be avoided whenever possible. If suddenly
caught up in rain, snow , severe cold or heat while operating your Travel Scooter , proceed to shelter at the earliest
opportunity . Thoroughly dry your Travel Scooter before storing, charging or operating your Travel Scooter .
PROHIBITED! Operating in rain, snow , salt, mist/spray conditions and on icy/slippery surfaces
may have an adv erse affect on the electrical system. Maintain and store your Trav el Scooter
in a dry and clean condition.
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of
upholstered and non-upholstered items on the Travel Scooter, possibly resulting in skin
irritation. Exercise caution when using your Travel Scooter in extremely hot or cold conditions
or when exposing your Trav el Scooter to direct sunlight for prolonged periods of time.
FREEWHEEL MODE
Y our Travel Scooter is equipped with a manual freewheel lever that, when pushed forward , allows the Travel Scooter
to be pushed. For more information about how to place your Travel Scooter into and out of freewheel mode, see III.
“Y our Travel Scooter.”
WARNING! When your Travel Scooter is in freewheel mode, the braking system is
disengaged.
! Disengage the drive motors only on a level surface.
! Ensure the key is removed from the key switch.
! Stand beside the Travel Scooter to engage or disengage freewheel mode. Never sit on
a Travel Scooter to do this.
! After you have finished pushing your Travel Scooter, always return it to the drive mode
to lock the brakes.
An added feature built into the Travel Scooter is “push-too-fast” protection which safeguards the T ravel Scooter
against gaining excessive speed while in freewheel mode.
“Push-too-fast” operates differently depending on which of two conditions exists:
! If the key is switched “off” while in freewheel mode, the T ravel Scooter’s controller activates regenerative
braking when the Travel Scooter is pushed faster than a maximum threshold which has been preprogrammed.
In this case, the controller is acting as a speed governor.
! If the key is switched “on” while in freewheel mode, you will encounter considerable resistance at any speed.
This prevents the Travel Scooter from gaining unwanted momentum should the manual freewheel lever inad
vertently be released while driving the Travel Scooter .
STAIRS AND ESCALATORS
Travel Scooters are not designed to travel up or down stairs or escalators. Always use a lift.
WARNING! Do not use your Trav el Scooter to negotiate steps or escalators.
DOORS
! Determine if the door opens toward or away from you.
! Use your hand to turn the knob or push the handle or push-bar.
! Drive your Travel Scooter gently and slowly forward to push the door open. Or drive your Travel Scooter
gently and slowly rearwards to pull the door open.
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II. SAFETY
LIFTS
Modern lifts have a door edge safety mechanism that, when pushed, reopens the door(s).
! If you are in the doorway of a lift when the door(s) begin to close, push on the rubber door edge or allow the
rubber door edge to contact the Travel Scooter and the door will reopen.
! Use care that pocketbooks, packages or Travel Scooter accessories do not become caught in lift doors.
NOTE: If your Travel Scooter’ s turning radius is greater than 150 cm , it may be difficult to maneouver
in lifts and building entrances. Use caution when attempting to turn or maneouver your T ravel Scooter
in small spaces and avoid areas that might pose a problem.
LIFT/ELEVATION PRODUCTS
If you will be traveling with your Travel Scooter , you may find it necessary to use a lift/elevation product to aid in
transportation. Pride recommends that you closely review the instructions, specifications and safety information set
forth by the manufacturer of the lift/elevation product before using that product.
WARNING! Never sit on y our Travel Scooter when it is being used in connection
with any type of lift/elevation product. Your T ravel Scooter was not designed
with such use in mind and any damage or injury incurred from such use is not
the responsibility of Pride.
BATTERIES
In addition to following the warnings below , be sure to comply with all other battery handling information.
MANDA TOR Y! Battery posts, terminals and related accessories contain lead and
lead compounds. Wear goggles and gloves when handling batteries and wash
hands after handling.
WARNING! Scooter batteries are heavy . See specifications table. If you are unable
to lift that much weight, be sure to get help. Use proper lifting techniques and
avoid lifting beyond y our capacity.
WARNING! Always protect the batteries from freezing and never charge a frozen
battery.
WARNING! Connect the battery harnesses in the proper manner. RED (+) cables
must be connected to positive (+) battery terminals/posts. BLACK (-) cables must
be connected to negative (-) battery terminals/posts. REPLACE cables
immediately if damaged. Protective caps must be installed over all battery
terminals.
NOTE: If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and
contact your local disposal agency or authorised Pride Provider for instructions on disposal and battery recycling which is our recommended course of action.
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