Pride Mobility ELITE TRAVELLER Mobility123 856.528.9366, Go-Go Owner's Manual
ELITE TRAVELLER
SAFETY GUIDELINES
WARNING! An authorized Pride Provider or qualified technician must perform the initial
setup of this scooter and must perform all of the procedures in this manual.
The symbols below are used throughout this owner's manual and on the scooter to identify
warnings and important information. It is very important for you to read them and understand
them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage, or
malfunction. On the product, this icon is represented as a black symbol on a yellow
triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the product,
this icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at
any time or in any circumstances. Performing a prohibited action can cause personal
injury and/or equipment damage. On the product, this icon is represented as a black
symbol with a red circle and red slash.
Please fill out the following information for quick reference:
Pride Provider:___________________________________________________________________
Address:_________________________________________________________________________
Phone Number:__________________________
Purchas Date:___________________________SerialNumber:_____________________________
NOTE: This owner’s manual is compiled from the latest specifications and product information available at the time of publication. We reserve the right to make changes as they become necessary. Any
changes to our products may cause slight variations between the illustrations and explanations in this
manual and the product you have purchased. The latest/current version of this manual is available on
our website.
Copyright © 2009
Pride Mobility Products Corp.
INFMANU3107/Rev G/January 2009
088 609 661
CONTENTS
I. INTRODUCTION .......................................................................................................................4
II. SAFETY ........................................................................................................................................5
III. YOUR TRAVEL SCOOTER ...................................................................................................18
IV. BATTERIES AND CHARGING ..........................................................................................22
V. OPERATION .............................................................................................................................27
VI. COMFORT ADJUSTMENTS ..............................................................................................29
VII. DISASSEMBLY AND ASSEMBLY ...................................................................................31
VIII. BASIC TROUBLESHOOTING ..........................................................................................33
IX. CARE AND MAINTENANCE ..............................................................................................35
X. WARRANTY .............................................................................................................................. 38
APPENDIX I - SPECIFICATIONS ..............................................................................................40
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I. INTRODUCTION
SAFETY
WELCOME to Pride Mobility Products Corporation (Pride). The product you have purchased combines
state-of the-art components with safety, comfort, and styling in mind. We are confident the design features
will provide you with the conveniences you expect during your daily activities. Understanding how to
safely operate and care for this product should bring you years of trouble free operations and service.
Read and follow all instructions, warnings, and notes in this manual and all other accompanying literature
before attempting to operate this product for the first time. In addition, your safety depends upon you, as
well as your provider, caretaker, or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for setup or operation, please contact your authorized Pride Provider. Failure to follow the instruc-
tions, warnings, and notes in this manual and those located on your Pride product can result in
personal injury or product damage and will void Pride’s product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product
or remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail,
refuse, or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the
safe use of this product.
SHIPPING AND DELIVERY
Before using your Travel Scooter, make sure your delivery is complete as some components may be individually packaged. If you do not receive a complete delivery, please contact your authorized Pride Provider immediately. Where damage has occurred during transport, either to the packaging or content, please
contact the delivery company responsible.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear
about the safety and reliability of your new Travel Scooter, and about the service you received from your
authorized Pride Provider. Please notify us of any change of address, so we can keep you apprised of
important information about safety, new products, and new options that can increase your ability to use
and enjoy your Travel Scooter. Please feel free to contact us at the address below:
USA:
Pride Mobility Products Corporation
Attn.: Customer Care Department
182 Susquehanna Avenue
Exeter, PA 18643-2694
customercare@pridemobility.com
1-800-424-8205
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
Canada:
Pride Mobility Products Company
380 Vansickle Road Unit 350
St. Catharines, Ontario L2R 6P7
1-888-570-1113
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II. SAFETY
PRODUCT SAFETY SYMBOLS
The symbols below are used on the Travel Scooter to identify warnings, mandatory actions, and prohibited
actions. It is very important for you to read and understand them completely.
Read and follow the information in the owner’s manual.
Maximum seating weight.
Pinch/Crush points created during assembly.
Corrosive chemicals contained in battery.
EMI-RFI- This product has been tested and passed at an immunity level of 20 V/m.
Unlocked and in freewheel mode.
Place unit on level ground and stand to one side when changing from drive m ode
to freewheel mode or freewheel mode to drive mode.
Locked and in drive mode.
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive
conditions.
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II. SAFETY
Do not allow unsupervised children to play near the Travel Scooter while the
batteries are charging.
Do not remove anti-tip wheels.
Do not use a cell phone, walkie/talkie, laptop, or other radio transmitter while
operating.
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible.
Maintain and store in a clean and dry condition.
Removal of grounding prong can create electrical hazard. If necessary, properly
install an approved 3-pronged adapter to an electrical outlet having 2-pronged
plug access.
Do not connect an extension cord to the AC/DC converter or the battery charger.
Keep tools and other metal objects away from battery terminals. Contact with
tools can cause electrical shock.
Do not open the battery pack until you have read the instructions within the
owner’s manual on how to do so.
Keep your hands away from the tires when driving. Be aware that loose fitting
clothing can become caught in the drive tires.
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II. SAFETY
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and
new batteries. Always replace both batteries at the same time.
Do not sit on the mobility product when it is being used in connection with any
type of lift/elevation product.
When on any sort of an incline or decline, never place the Travel Scooter in freewheel mode while seated on it or standing next to it.
Explosive conditions exist!
Disposal and recycling-Contact your authorized Pride Provider for information on
proper disposal of your Pride product and its packaging.
Wear safety goggles.
Contains Lead.
Battery charger for indoor use only.
Flammable material. Do not expose to open flame.
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II. SAFETY
GENERAL
MANDATORY! Do not operate your new Travel Scooter for the first time without
completely reading and understanding this owner’s manual.
Your Travel Scooter is a state-of-the-art life-enhancement device designed to increase mobility. Pride
provides an extensive variety of products to best fit the individual needs of the Travel Scooter user. Please
be aware that the final selection and purchasing decision regarding the type of Travel Scooter to be used
is the responsibility of the Travel Scooter user who is capable of making such a decision and his/her
healthcare professional (i.e., medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted
the Travel Scooter to the user and has assisted the prescribing healthcare professional and/or the authorized
Pride Provider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the Travel Scooter user will need
to practice operating the Travel Scooter in the presence of a trained attendant. A trained attendant can be
defined as a family member or care professional specially trained in assisting a Travel Scooter user in
various daily living activities.
As you begin using your Travel Scooter during daily activities, you will probably encounter situations in
which you will need some practice. Simply take your time and you will soon be in full and confident
control as you maneuver through doorways, on and off elevators, up and down ramps, and over moderate
terrain.
Below are some precautions, tips, and other safety considerations that will help the you become accustomed to operating the Travel Scooter safely.
MODIFICATIONS
Pride has designed and engineered your Travel Scooter to provide maximum mobility and utility. However, under no circumstances should you modify, add, remove, or disable any feature, part, or function of
your Travel Scooter.
WARNING! Do not modify your Travel Scooter in any way not authorized by Pride. Do not
use accessories if they have not been tested or approved for Pride Products.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move your Travel Scooter by any of its removable
parts, including the armrests, seat, or shroud.
PRE-RIDE SAFETY CHECK
Get to know the feel of your Travel Scooter and its capabilities. Pride recommends that you perform a
safety check before each use to make sure your Travel Scooter operates smoothly and safely.
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II. SAFETY
Perform the following inspections prior to using your scooter:
Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated
on each tire if equipped with pneumatic tires.
Check all electrical connections. Make sure they are tight and not corroded.
Check all harness connections. Make sure they are secured properly.
Check the brakes.
Check battery charge.
If you discover a problem, contact your authorized Pride Provider for assistance.
TIRE INFLATION
If your scooter is equipped with pneumatic tires, you should check or have the air pressure checked at least
once a week. Proper inflation pressures will prolong the life of your tires and help ensure the smooth
operation of your scooter.
WARNING! It is critically important that the psi/bar/kPa air pressure indicated on each
tire be maintained in pneumatic tires at all times. Do not underinflate or overinflate your
tires. Low pressure may result in loss of control, and overinflated tires may burst. Failure
to maintain the psi/bar/kPa air pressure rating indicated on pneumatic tires at all times
may result in tire and/or wheel failure.
WARNING! Inflate your scooter tires from a regulated air source with an available
pressure gauge. Inflating your tires from an unregulated air source could overinflate
them, resulting in a burst tire.
NOTE: If tires on your scooter list the psi rating only, use the following conversion formulas to find the
bar or kPa rating: bar = psi x 0.06895, kPa = psi x 6.89476.
WEIGHT LIMITATIONS
Your scooter is rated for a maximum weight capacity. Refer to the specifications table for information.
MANDATORY! Stay within the specified weight capacity for your scooter. Exceeding the
weight capacity voids your warranty. Pride will not be held responsible for injuries and/
or property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your scooter. Carrying passengers on your
scooter may affect the center of gravity, resulting in a tip or a fall.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe
access. Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on your scooter.
Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
Take wide swings with your scooter around any tight corners. If you do that, the scooter’s rear wheels
will follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing corners.
When driving down a ramp, keep the scooter’s speed adjustment set to the slowest speed setting to
ensure a safely controlled descent.
Avoid sudden stops and starts.
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II. SAFETY
When climbing an incline, try to keep your Travel Scooter moving. If you must stop, start up again slowly,
and then accelerate cautiously. When driving down an incline, do so by setting the speed adjustment dial
to the slowest setting and driving in the forward direction only. If your Travel Scooter starts to move down
the incline faster than you anticipated or desired, allow it to come to a complete stop by releasing the
throttle control lever. Then push the throttle control lever forward slightly to ensure a safely controlled
descent.
WARNING! When on any sort of an incline or decline, never place the Travel
Scooter in freewheel mode while seated on it or standing next to it.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face
of the incline. Drive your Travel Scooter straight up the incline. This greatly
reduces the possibility of a tip or a fall. Always exercise extreme caution when
negotiating an incline.
WARNING! Do not drive your Travel Scooter across the side of an incline or diagonally up or down an incline; do not stop, if possible, while driving up or down an
incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e.,
areas covered with snow, ice, cut grass, or wet leaves).
WARNING! Even though your Travel Scooter is capable of climbing slopes greater
than those illustrated in figure 1 , do not, under any circumstances, exceed the
incline guidelines or any other specifications presented in this manual. Doing so
could cause instability in your Travel Scooter.
Handicap public access ramps are not subject to government regulation in all countries, and therefore do
not necessarily share the same standard percent of slope. Other inclines may be natural or, if man-made,
not designed specifically for Travel Scooters. Figure 1 illustrates your Travel Scooter’s stability and its
ability to climb grades under various weight loads and under controlled testing conditions.
These tests were conducted with the Travel Scooter’s seat in the highest position and adjusted rearward on
the seat base to its farthest rearward position. Use this information as a guideline. Your Travel Scooter’s
ability to travel up inclines is affected by your weight, your Travel Scooter’s speed, your angle of approach
to the incline, and your Travel Scooter setup.
275 lbs.
(124.74 kg)
8° (14.1%)
Figure 1. Maximum Recommended Incline Angle
WARNING! Any attempt to climb or descend a slope steeper than what is shown in figure
1 may put your Travel Scooter in an unstable position and cause it to tip.
WARNING! Never carry an oxygen tank weighing more than 15 lbs (6.8 kg). Never fill the
front or rear basket with contents exceeding 15 lbs (6.8 kg).
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When you approach an incline, it is best to lean forward. See figures 2 and 2A. This shifts the center of
gravity of you and your Travel Scooter toward the front of the Travel Scooter for improved stability.
NOTE: When negotiating ramps, if the throttle control lever is released while moving forward, the
powered Travel Scooter may "rollback" approximately 1 foot (30.5 cm) before the brake engages. If
the throttle control lever is released while moving in reverse, the powered Travel Scooter may "rollback" approximately 3 feet (one meter) before the brake engages.
Figure 2. Normal Driving Position
Figure 2A. Increased Stability Driving Position
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility
of tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning),
uneven road surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction
(such as passing from a grassy area to a paved area – especially at high speed while turning), and abrupt
directional changes. High cornering speeds are not recommended. If you feel that you may tip over in a
corner, reduce your speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your Travel
Scooter from tipping.
WARNING! When cornering sharply, reduce your speed and maintain a stable center of
gravity. When using your Travel Scooter at higher speeds, do not corner sharply. This
greatly reduces the possibility of a tip or fall. Always exercise common sense when
cornering.
BRAKING INFORMATION
Your Travel Scooter is equipped with these powerful brake systems:
Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the
centre/stop position.
Disc Park Brake: Activates mechanically after regenerative braking slows the vehicle to near stop, or
when power is removed from the system for any reason.
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II. SAFETY
OUTDOOR DRIVING SURFACES
Your Travel Scooter is designed to provide optimum stability under normal driving conditions—dry, level
surfaces composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times
when you will encounter other surface types. For this reason, your Travel Scooter is designed to perform
admirably on packed soil, grass, and gravel. Feel free to use your Travel Scooter safely on lawns and in
park areas.
Reduce your Travel Scooter’s speed when driving on uneven terrain and/or soft surfaces.
Avoid tall grass that can become tangled in the running gear.
Avoid loosely packed gravel and sand.
If you feel unsure about a driving surface, avoid that surface.
PUBLIC STREETS AND ROADWAYS
WARNING! You should not operate your Travel Scooter on public streets and roadways.
Be aware that it may be difficult for traffic to see you when you are seated on your Travel
Scooter. Obey all local pedestrian traffic rules. Wait until your path is c lear of traffic, and
then proceed with extreme caution.
STATIONARY OBSTACLES (STEPS, CURBS, ETC.)
WARNING! Do not drive near raised surfaces, unprotected ledges, and/or drop-offs (curbs,
porches, stairs, etc.).
WARNING! Do not attempt to have your Travel Scooter climb or descend an obstacle that
is inordinately high.
WARNING! Do not attempt to have your Travel Scooter proceed backward down any step,
curb, or other obstacle. This may cause the Travel Scooter to tip.
WARNING! Be sure your Travel Scooter is traveling perpendicular to any curb you may be
required to ascend or descend. See figures 3 and 4.
WARNING! Do not attempt to negotiate a curb that has a height greater than 2 in (5 cm).
Figure 3. Correct Curb Approach Figure 4. Incorrect Curb Approach
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II. SAFETY
INCLEMENT WEATHER PRECAUTIONS
Exposure of your Travel Scooter to inclement weather conditions should be avoided whenever possible.
If suddenly caught up in rain, snow, severe cold or heat while operating your Travel Scooter, proceed to
shelter at the earliest opportunity. Thoroughly dry your Travel Scooter before storing, charging, or operating your Travel Scooter.
PROHIBITED! Operating in rain, snow, salt, mist/spray conditions, and on icy slippery
surfaces can have an adverse affect on the electrical system. Maintain and store your
Travel Scooter in a dry and clean condition.
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of
upholstered and non-upholstered items on the Travel Scooter, possibly resulting in skin
irritation. Exercise caution when using your Travel Scooter in extremely hot or cold
conditions or when exposing your Travel Scooter to direct sunlight for prolonged periods
of time.
FREEWHEEL MODE
Your Travel Scooter is equipped with a manual freewheel lever that, when pushed forward, allows the
Travel Scooter to be pushed. For more information about how to place your Travel Scooter into and out
of freewheel mode, see III. “Your Travel Scooter.”
WARNING! When your Travel Scooter is in freewheel mode, the braking system is
disengaged.
Disengage the drive motors only on a level surface.
Ensure the key is removed from the key switch.
Stand beside the Travel Scooter to engage or disengage freewheel mode. Never sit
on a Travel Scooter to do this.
After you have finished pushing your Travel Scooter, always return it to the drive mode
to lock the brakes.
An added feature built into the Travel Scooter is “push-too-fast” protection which safeguards the Travel
Scooter against gaining excessive speed while in freewheel mode.
“Push-too-fast” operates differently depending on which of two conditions exists:
If the key is switched “off” while in freewheel mode, the Travel Scooter’s controller activates regen-
erative braking when the Travel Scooter is pushed faster than a maximum threshold which has been
preprogrammed. In this case, the controller is acting as a speed governor.
If the key is switched “on” while in freewheel mode, you will encounter considerable resistance at any
speed. This prevents the Travel Scooter from gaining unwanted momentum should the manual freewheel lever inadvertently be released while driving the Travel Scooter.
STAIRS AND ESCALATORS
Travel Scooters are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Do not use your Travel Scooter to negotiate steps or escalators.
DOORS
Determine if the door opens toward or away from you.
Use your hand to turn the knob or push the handle or push-bar.
Drive your Travel Scooter gently and slowly forward to push the door open. Or drive your Travel
Scooter gently and slowly rearwards to pull the door open.
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