Pride Mobility Destiny Owner's Manual
Owner’s Manual
Unit 106, Heyford Park Camp Road
Upper Heyford, Oxfordshire OX25 5HA
www.pridemobility.com
SAFETY GUIDELINES
The symbols below are used throughout this owner's manual and on the scooter to identify warnings and important
information. It is very important for you to read them and understand them completely .
WARNING! Indicates a potentially hazardous condition/situation that can cause personal
injury, equipment and/or property damage.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause injury to personnel and/or damage to equipment.
PROHIBITED! These actions are prohibited; do not perform at any time or in any situation.
Performing a prohibited action can cause personal injury and/or equipment damage.
Please fill out the following information for quick reference:
Pride Dealer:___________________________________________________________________
Address:________________________________________________________________________
Phone Number:__________________________
Purchase Date:___________________________ Serial Number:_________________________
NOTE: This owner’s manual is compiled from the latest specifications and product information
available at the time of publication. We reserve the right to make changes as they become necessary.
Any changes to our products may cause slight variations between the illustrations and explanations
in this manual and the product you have purchased.
Copyright © 2006
Pride Mobility Products Ltd.
INFMANU3396/Rev A/September 2006
CONTENTS
I. INTRODUCTION......................................................................................................................... 4
II. SAFETY......................................................................................................................................... 5
III. SPECIFICATIONS ................................................................................................................... 16
IV. YOUR SCOOTER...................................................................................................................... 18
V. BA TTERIES AND CHARGING ............................................................................................ 22
VI. OPERATION............................................................................................................................... 27
VII. COMFORT ADJUSTMENTS................................................................................................ 29
VIII.DISASSEMBLY AND ASSEMBL Y..................................................................................... 31
IX. BASIC TROUBLESHOOTING............................................................................................. 33
X. CARE AND MAINTENANCE................................................................................................ 34
XI. WARRANTY................................................................................................................................36
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I. INTRODUCTION
SAFETY
W elcome to Pride Mobility Products Corporation (Pride). The product you have purchased combines state of the
art components with safety, comfort and styling in mind. W e are confident the design features will provide you with
the conveniences you expect during your daily activities. Understanding how to safely operate and care for this
product should bring you years of trouble free operations and service.
Read and follow all instructions, warnings and notes in this manual and all other accompanying literature before
attempting to operate this product for the first time. In addition, your safety depends upon you, as well as your
dealer, carer or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for
setup or operation, please contact your authorised Pride Dealer. Failure to follow the instructions, warnings
and notes in this manual and those located on your Pride product can result in personal injury or product
damage and will void Pride’s product warranty .
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter or modify this product or
remove or render inoperable or unsafe any guards, shields or other safety features of this product; fail, refuse
or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use
of this product.
INFORMATION EXCHANGE
W e want to hear your questions, comments and suggestions about this manual. W e would also like to hear about
the safety and reliability of your new scooter, and about the service you received from your authorised Pride
Dealer . Please notify us of any change of address, so we can keep you apprised of important information about
safety , new products and new options that can increase your ability to use and enjoy your scooter. Please feel free
to contact us at the address below:
Pride Mobility Products Ltd.
Unit 106, Heyford Park Camp Road
Upper Heyford, Oxfordshire OX25 5HA
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
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PRODUCT SAFETY SYMBOLS
The symbols below are used on the scooter to identify warnings, mandatory actions and prohibited actions. It is
very important for you to read and understand them completely .
Corrosive chemicals contained in battery. Use only AGM or Gel-Cell batteries to
reduce the risk of leakage or explosive conditions.
Pinch/Crush points created during assembly.
EMI-RFI- This product has been tested and passed at an immunity level of 20 V/m.
DRIVE
Read and follow the information in the owner’s manual.
Maximum weight capacity .
Use only AGM or Gel-Cell batteries.
Locked and in drive mode.
Place unit on level ground and stand to one side when changing from drive mode
to freewheel mode or freewheel mode to drive mode.
NEUTRAL
Unlocked and in freewheel mode.
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Do not remove anti-tip wheels.
Avoid exposure to rain, snow , ice, salt or standing water whenev er possible. Maintain
and store in a clean and dry condition.
Removal of grounding prong can create electrical hazar d. If necessar y, properly
install an approved 3-pronged adapter to an electrical outlet having 2-pronged
plug access. Failure to heed could result in personal injury and/or property damage.
Prevent personal injury and equipment damage. Do not connect an extension lead
to the AC/DC converter or the battery charger.
Contact with tools can cause electrical shock.
Do not use a cell phone, walkie/talkie, laptop or other radio transmitter while
operating.
Disposal and recycling - Contact your authorised Pride Dealer for infor mation on
proper disposal and recycling of your Pride product and its packaging.
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II. SAFETY
GENERAL
MANDA TOR Y! Do not operate your new scooter for the first time without completely reading
and understanding this owner’s manual.
Y our scooter is a state-of-the-art life-enhancement device designed to increase mobility . Pride provides an
extensive variety of products to best fit the individual needs of the scooter user . Please be aware that the final
selection and purchasing decision regarding the type of scooter to be used is the responsibility of the scooter
user who is capable of making such a decision and his/her healthcare professional (i.e., medical doctor, physical
therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the
scooter to the user and has assisted the prescribing healthcare professional and/or the authorised Pride Dealer in
the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the scooter user will need to practice
operating the scooter in the presence of a trained attendant. A trained attendant can be defined as a family member
or care professional specially trained in assisting a scooter user in various daily living activities.
As you begin using your scooter during daily activities, you will probably encounter situations in which you will
need some practice. Simply take your time and you will soon be in full and confident control as you manoeuvre
through doorways, on and off lifts, up and down ramps and over moderate terrain.
Below are some precautions, tips and other safety considerations that will help you become accustomed to operating the scooter safely .
MODIFICATIONS
Pride has designed and engineered your scooter to provide maximum mobility and utility . Some accessories are
available from Pride to further customise your scooter to better suit your needs and/or preferences. However,
under no circumstances should you modify , add, remove or disable any feature, part or function of your scooter.
WARNING! Do not modify your scooter in any way not authorised by Pride. Unauthorised
modifications may result in personal injury and/or damage to your scooter , and may v oid
your warranty.
PRE-RIDE SAFETY CHECK
Get to know the feel of your scooter and its capabilities. Pride recommends that you perform a safety check before
each use to make sure your scooter operates smoothly and safely .
Perform the following inspections prior to using your scooter:
! Check for proper tyre inflation (if equipped with pneumatic tyres).
! Check the brakes.
! Check battery charge.
If you discover a problem, contact your authorised Pride Dealer for assistance.
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WEIGHT LIMITATIONS
Y our scooter is rated for a maximum weight capacity . Refer to the specifications table for information.
WARNING! Exceeding the weight capacity voids your warranty and may result in personal
injury and dama ge to your scooter. Pride will not be held responsible for injuries and/or
property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your scooter. Carrying passengers may result in
personal injury and/or property damage.
TYRE INFLATION
If your scooter is equipped with pneumatic tyres, you should check or have the air pressure checked at least
once a week. Proper inflation pressures will prolong the life of your tyres and help ensure the smooth operation
of your scooter .
WARNING! It is critically important that 2-2.4 bar (30-35 psi) tyre pressure be maintained
in pneumatic tyres at all times. Do not underinflate or overinflate your tyres. Low pressure
may result in loss of control and overinflated tyres may burst. Failure to maintain 2-2.4 bar
(30-35 psi) tyre pressure in pneumatic tyres at all times may result in tyre and/or wheel
failure, causing serious personal injury and/or damage to your scooter.
WARNING! Inflate your scooter tyres from a regulated air source with an available pressure
gauge. Inflating your tyres from an unregulated air source could overinflate them, resulting
in a burst tyre and/or personal injury.
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on
your scooter.
! Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
! T ake wide swings with your scooter around any tight corners. If you do that, the scooter’s rear wheels will
follow a wide arc, not cut the corner short and not bump into or get hung up on any railing corners.
! When driving down a ramp, keep the scooter’s speed adjustment set to the slowest speed setting to ensure a
safely controlled descent.
! A void sudden stops and starts.
When climbing an incline, try to keep your scooter moving. If you must stop, start up again slowly , and then
accelerate cautiously . When driving down an incline, do so by setting the speed adjustment dial to the slowest
setting and driving in the forward direction only . If your scooter starts to move down the incline faster than you
anticipated or desired, allow it to come to a complete stop by releasing the throttle control lever. Then push the
throttle control lever forward slightly to ensure a safely controlled descent.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your scooter straight up the incline. This greatly reduces the possibility of a
tip or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! Do not drive your scooter across the side of an incline or diagonally up or down
an incline; do not stop, if possible, while driving up or down an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass or wet leaves).
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II. SAFETY
WARNING! When on any sort of an incline or decline, nev er place the scooter in freewheel
mode while seated on it or standing next to it.
WARNING! Even though your scooter is capable of climbing slopes greater than that
illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines or
any other specifications presented in this manual. Doing so could cause instability in your
scooter, resulting in personal injury and/or damage to your scooter.
Handicap public access ramps are not subject to government regulation in all countries, and therefore do not
necessarily share the same standard percent of slope. Other inclines may be natural or, if man-made, not designed
specifically for scooters. Figure 1 illustrates your scooter’s stability and its ability to climb grades under various
weight loads and under controlled testing conditions.
These tests were conducted with the scooter’s seat in the highest position and adjusted rearward on the seat base
to its farthest rearward position. Use this information as a guideline. Your scooter’ s ability to travel up inclines is
affected by your weight, your scooter’s speed, your angle of approach to the incline and your scooter setup.
WARNING! Any attempt to climb or descend a slope steeper than what is shown in figure
1 may put your scooter in an unstable position and cause it to tip, resulting in personal
injury.
136 kg/21 stone
(300 lbs.)
10.5 % (6°)
Figure 1. Maximum Recommended Incline Angle (3- and 4-wheel)
When you approach an incline, it is best to lean forward. See figures 2 and 2A. This shifts the centre of gravity of
you and your scooter toward the front of the scooter for improved stability .
NOTE: When negotiating ramps, if the throttle control lever is released while moving forward, the
powered scooter may roll back approximately 30.5 cm (1 foot) before the brake engages. If the throttle
control lever is released while moving in reverse, the powered scooter may roll back approximately 1
metre (3 feet) before the brake engages.
Figure 2. Normal Driving Position Figure 2A. Increased Stability Driving Position
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II. SAFETY
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility of
tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning), uneven road
surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction (such as passing from
a grassy area to a paved area – especially at high speed while turning) and abrupt directional changes. High
cornering speeds are not recommended. If you feel that you may tip over in a corner, reduce your speed and
steering angle (i.e., lessen the sharpness of the turn) to prevent your scooter from tipping.
WARNING!
speeds, do not corner sharply . This greatly reduces the possibility of a tip or fall. To av oid
personal injury or property damage, always exercise common sense when cornering.
When cornering sharply, reduce your speed. When using your scooter at higher
BRAKING INFORMATION
Y our scooter is equipped with these powerful brake systems:
! Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the centre/
stop position.
! Disc Park Brake: Activates mechanically after regenerative braking slows the vehicle to near stop, or when
power is removed from the system for any reason.
OUTDOOR DRIVING SURFACES
Y our scooter is designed to provide optimum stability under normal driving conditions—dry , level surfaces composed of concrete, blacktop or tarmac. However, Pride recognises that there will be times when you will encounter
other surface types. For this reason, your scooter is designed to perform admirably on packed soil, grass and
gravel. Feel free to use your scooter safely on lawns and in park areas.
! Reduce your scooter’s speed when driving on uneven terrain and/or soft surfaces.
! A void tall grass that can become tangled in the running gear or wrapped around the axle.
! A void loosely packed gravel and sand.
! If you feel unsure about a driving surface, avoid that surface.
PUBLIC STREETS AND ROADWAYS
WARNING! Y ou should not operate your scooter on public streets and roadways. Be aware
that it may be difficult for traffic to see you when you are seated on your scooter. Obey all
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with
extreme caution.
STATIONARY OBSTACLES (STEPS, KERBS, ETC.)
WARNING! Do not drive near raised surfaces, unprotected ledges and/or drop-offs (kerbs,
porches, stairs, etc.).
WARNING! Do not attempt to have your scooter climb or descend an obstacle that is
inordinately high. Serious personal injury and/or damage may result.
WARNING! Do not attempt to have your scooter proceed rearward down any step, kerb
or other obstacle. This may cause the scooter to tip and cause personal injury.
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II. SAFETY
WARNING! Be sure your scooter is traveling perpendicular to any kerb you may be required
to ascend or descend. See figures 3 and 3A.
WARNING! Do not attempt to negotiate a kerb that has a height greater than 5 cm (2 in.).
KERB
Figure 3. Correct Kerb Approach Figure 3A. Incorrect Kerb Approach
KERB
INCLEMENT WEATHER PRECAUTIONS
Exposure of your scooter to inclement weather conditions should be avoided whenever possible. If suddenly
caught up in rain, snow , severe cold or heat while operating your scooter, proceed to shelter at the earliest opportunity . Thoroughly dry your scooter before storing, charging or operating your scooter .
WARNING! Operating in rain, snow, salt, mist/spray conditions and on icy/slippery surfaces
can cause personal injury and/or damage to the scooter and electrical system. Maintain
and store your scooter in a dry and clean condition.
FREEWHEEL MODE
Y our scooter is equipped with a manual freewheel lever that, when pushed forward, allows the scooter to be
pushed. For more information about how to place your scooter into and out of freewheel mode, see IV.
“Y our Scooter .”
WARNING! When your scooter is in freewheel mode, the braking system is disengaged.
! Disengage the drive motors only on a level surface.
! Ensure the key is removed from the key switch.
! Stand beside the scooter to engage or disengage freewheel mode. Never sit on
a scooter to do this.
! After you have finished pushing your scooter, always return it to the drive mode
to lock the brakes.
Failure to heed the above could result in personal injury and/or damage to your scooter.
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II. SAFETY
An added feature built into the scooter is “push-too-fast” protection which safeguards the scooter against gaining
excessive speed while in freewheel mode.
“Push-too-fast” operates differently depending on which of two conditions exists:
! If the key is turned to the “off” position while in freewheel mode, the scooter’s controller activates regenerative
braking when the scooter is pushed faster than a maximum threshold which has been preprogrammed. In this
case, the controller is acting as a speed governor.
! If the key is in the “on” position while in freewheel mode, you will encounter considerable resistance at any
speed because the brakes are fully engaged. This prevents the scooter from gaining unwanted momentum
should the manual freewheel lever inadvertently be released while driving the scooter .
STAIRS AND ESCALATORS
Scooters are not designed to travel up or down stairs or escalators. Always use a lift.
WARNING! Do not use your scooter to negotiate steps or escalators. Y ou may cause injury
to yourself and to others and/or damage your scooter .
DOORS
! Determine if the door opens toward or away from you.
! Use your hand to turn the knob or push the handle or push-bar.
! Drive your scooter gently and slowly forward to push the door open. Or drive your scooter gently and slowly
rearwards to pull the door open.
LIFTS
Modern lifts have a door edge safety mechanism that, when pushed, reopens the door(s).
! If you are in the doorway of a lift when the door(s) begin to close, push on the rubber door edge or allow the
rubber door edge to contact the scooter and the door will reopen.
! Use care that handbags, packages or scooter accessories do not become caught in lift doors.
LIFT/ELEVATION PRODUCTS
If you will be traveling with your scooter, you may find it necessary to use a lift/elevation product to aid in transpor tation. Pride recommends that you closely review the instructions, specifications and safety information set forth by
the manufacturer of the lift/elevation product before using that product.
WARNING! Never sit on your scooter when it is being used in connection with any type of
lift/elevation product. Y our scooter was not designed with such use in mind and any damage
or injury incurred from such use is not the responsibility of Pride.
BATTERIES
In addition to following the warnings below , be sure to comply with all other battery handling information.
WARNING! Scooter batteries are heavy (refer to specifications table). Lifting weight beyond
your capacity could result in personal injury. If necessary , get someone physically able to
lift the scooter batteries for you.
WARNING! Battery posts, terminals and related accessories contain lead and lead
compounds. Wash hands after handling.
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