Pride Mobility Dash Owner's Manual
Owner ’s Manual
ATTENTION:
Please read the content
of your owners manual
before operating your
scooter.
The Ultimate In Style & Performance
®
Exeter, PA
St. Catharines, ON 1-800-800-8586
www.pridemobility.com
SAFETY GUIDELINES
Please read and follow all instructions in this owners manual before attempting to operate your scooter for the first
time. If there is anything in this manual you do not understand, or if you require additional assistance for set-up,
contact your scooter specialist.
Using your Pride product safely depends upon your diligence in following the warnings, cautions, and instructions
in this owners manual. Using your Pride product safely also depends upon your own good judgement and/or
common sense, as well as that of your provider, caregiver, and/or healthcare professional. Pride is not responsible
for injuries and/or damage resulting from any persons failure to follow the warnings, cautions, and instructions in
this owners manual. Pride is not responsible for injuries and/or damage resulting from any persons failure to
exercise good judgement and/or common sense.
The symbols below are used throughout this owners manual and on the scooterto identify warnings, cautions. It
is very important for you to read and understand them completely.
WARNING! Failure to heed the warnings in this owners manual may result in personal injury.
CAUTION! Failure to heed the cautions in this owners manual may result in damage to your
scooter.
Copyright © 2003
Pride Mobility Products Corp.
INFMANU2161
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CONTENTS
I. INTRODUCTION......................................................................................................................... 4
II. SAFETY ......................................................................................................................................... 6
III. EMI/RFI ........................................................................................................................................ 14
IV. SPECIFICATIONS ................................................................................................................... 15
V. YOUR DASH ............................................................................................................................... 17
VI. BATTERIES AND CHARGING ............................................................................................ 20
VII. OPERATION ............................................................................................................................... 24
VIII. COMFORT ADJUSTMENTS................................................................................................ 25
IX. DISASSEMBLY AND ASSEMBLY ..................................................................................... 26
X. BASIC TROUBLESHOOTING ............................................................................................. 29
XI. CARE AND MAINTENANCE ................................................................................................ 30
XII. WARRANTY................................................................................................................................31
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I. INTRODUCTION
SAFETY
WELCOME to Pride Mobility Products Corporation (Pride). The scooter you have purchased combines stateof-the-art components with safety, comfort, and styling in mind. We are confident that these design features will
provide you with the conveniences you expect during your daily activities. Once you understand how to safely
operate and care for your scooter, it should give you years of trouble free operation and service.
Read and follow all instructions, warnings, and notes in this manual before attempting to operate your scooter for
the first time. In addition, your safety depends upon you, as well as your Provider, caretaker, or healthcare
professional in using good judgement.
If there is any information in this manual in which you do not understand, or if you require additional assistance for
setup or operation, please contact your authorized Pride Provider. Failure to follow the instructions in this
manual and those located on your scooter can lead to personal injury and/or damage to the scooter,
including voiding the warranty.
EXPRESSED AGREEMENT OF INDEMNIFICATION
In accepting delivery of this product, the Purchaser specifically promises that s/he will not change, alter, or modify
this product or remove or render inoperable or unsafe any guards, shields, or other safety features of the product;
or remove, obliterate, or obstruct any safety and instruction signs, or fail, refuse, or neglect to install any retrofit kits
from time to time provided by Pride to enhance user safety. Purchaser also specifically agrees that if s/he breaches
any such promises, or if s/he is remiss, neglect, or deficient in the safe operation or maintenance of this product, the
purchaser will indemnify and hold harmless Pride from any and all types of actions, suits, claims, or demands,
including products liability claims by purchaser, for injuries or loss arising out of the operation, maintenance, repair,
or other use of this product. Purchaser specifically agrees that this Express Agreement of Indemnification is a
condition of sale supported by adequate consideration and was read and understood by the purchaser before
purchasing and delivery of the product.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about
the safety and reliability of your new scooter, and about the service you received from your authorized Pride
Provider.
Please notify us of any change of address, so we can keep you apprised of important information about safety, new
products, and new options that can increase your ability to use and enjoy your scooter. Please feel free to contact
us at the address below:
Pride Mobility Products Corporation
Attn: Customer Care Department
182 Susquehanna Avenue
Exeter, PA 18643-2694
customercare@pridemobility.com
1-800-424-8205
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I. INTRODUCTION
PRIDE OWNERS CLUB
As an owner of a Pride product, you are invited to register your product's warranty and enroll in the Pride Owners
Club. You may do so by filling out and returning your enclosed product registration card or by visiting Pride's web
site at www.pridemobility.com. As a registered member, each time you visit our site, you will have access to the
most interactive and honest educational venue available today for people with mobility needs, their families, and
friends.
From our home page, select "Owners Club" to enter a page dedicated to current and potential Pride product
owners. You will gain access to interviews, stories, recreation ideas, daily living tips, product and funding information, and interactive message boards. These message boards invite you to communicate with other Pride customers as well as Pride representatives who are available to assist you with any questions or concerns you may have.
My authorized Pride Provider:
Name:_______________________________________________________________________________
Address:______________________________________________________________________________
Phone Number:_________________________________________________________________________
Purchase Date:_________________________________________________________________________
NOTE: If you ever lose or misplace your product registration card or this owners manual, contact us and
we will be glad to send you a new one immediately.
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II. SAFETY
GENERAL
WARNING! Do not operate your new scooter for the first time without completely reading
and understanding this owners manual.
Your Dash is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an extensive
variety of products to best fit the individual needs of the scooter user. Please be aware that the final selection and
purchasing decision regarding the type of scooter to be used is the responsibility of the scooter user who is capable
of making such a decision and his/her healthcare professional (i.e., medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the
scooter to the user and has assisted the prescribing healthcare professional and/or your authorized Pride Provider
in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the scooter user will need to practice
operating the scooter in the presence of a trained attendant. A trained attendant can be defined as a family member
or care professional specially trained in assisting a scooter user in various daily living activities.
As you begin using your scooter during daily activities, you will probably encounter situations in which you will
need some practice. Simply take your time and you will soon be in full and confident control as you maneuver
through doorways, on and off elevators, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help the user become accustomed to
operating the scooter safely.
MODIFICATIONS
Pride has designed and engineered your Dash to provide maximum mobility and utility. However, under no
circumstances should you modify, add, remove, or disable any feature, part, or function of your scooter.
WARNING! Do not modify your scooter in any way not authorized by your local Pride Provider.
Unauthorized modifications may result in personal injury and/or damage to your scooter.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move a scooter by any of its removable parts. Personal
injury and damage to the scooter may result.
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II. SAFETY
PRE-RIDE SAFETY CHECK
Get to know the feel of your scooter and its capabilities. Pride recommends that you perform a safety check before
each use to make sure your scooter operates smoothly and safely. For details on how to perform these necessary
inspections, see XI. Care and Maintenance.
Perform the following inspections prior to using your scooter:
n Check all electrical connections. Make sure they are tight and not corroded.
n Check the brakes.
n Check battery charge.
If you discover a problem, contact your authorized Pride Provider for assistance.
WEIGHT LIMIT ATIONS
Your scooter is rated for a maximum weight capacity. Refer to the specifications table for information.
WARNING! Exceeding the weight limit voids your warranty and may result in personal
injury and damage to your scooter. Pride will not be held responsible for injuries and/or
property damage resulting from failure to observe weight limitations.
WARNING! Do not carr y passengers on your scooter. Carrying passengers may result in
personal injury and/or property damage.
GETTING ONTO AND OFF OF YOUR SCOOTER
Getting onto and off of your scooter requires a good sense of balance. Please observe the following safety tips
when getting onto and off of your scooter:
n Power down your scooter. See VII. Operation.
n Ensure that your scooter is not in freewheel mode. See V. Your Dash.
n Make certain that the seat is locked into place and the key is removed from the key switch.
WARNING! Position yourself as far back as possible in the scooter seat to prevent the
scooter from tipping and causing injury.
WARNING! Avoid using your armrests for weight bearing purposes. Such use may cause
the scooter to tip and cause personal injury.
WARNING! Avoid putting all of your weight on the floorboard. Such use may cause the
scooter to tip and cause personal injury.
POSITIONING BELTS
Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for determining
your requirement for a positioning belt in order to operate your scooter safely.
WARNING! If you require a positioning belt to safely operate your scooter, make sure it is
fastened securely. Serious personal injury may result if you fall from the scooter.
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II. SAFETY
INCLINE INFORMATION
More and more buildings have ramps with specified degrees of inclination designed for easy and safe access. Some
ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on your scooter.
n Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
n Take wide swings with your scooters front wheel around any tight corners. If you do that, the scooters rear
wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any railing corners.
n When driving down a ramp, keep the scooters speed adjustment set to the slowest speed setting to ensure a
safely controlled descent. See V. Your Dash.
n Avoid sudden stops and starts.
When climbing an incline, try to keep your scooter moving. If you must stop, start up again slowly, and then
accelerate cautiously. When driving down an incline, do so by setting the speed adjustment dial to the slowest
setting and driving in the forward direction only. If your scooter starts to move down the incline faster than you
anticipated or desired, allow it to come to a complete stop by releasing the throttle control lever. Then push the
throttle control lever forward slightly to ensure a safely controlled descent.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your scooter straight up the incline. This greatly reduces the possibility of a
tip or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass, or wet leaves).
WARNING! When on any sort of an incline or decline, never place the scooter in freewheel
mode while seated on it or standing next to it.
Other inclines may be natural or, if man-made, not designed specifically for scooters. Figure 1 illustrates your
scooters stability and its ability to climb grades under various weight loads and under controlled testing conditions.
These tests were conducted with the Dashs seat in the highest position and adjusted backward on the seat base to
its farthest rearward position. Use this information as a guideline. Your scooters ability to travel up inclines is
affected by your weight, your scooters speed, your angle of approach to the incline, and your scooter setup.
7°
250 LBS.
6°
150 LBS.
8°
200 LBS.
Figure 1. Maximum Recommended Incline Angles
WARNING! Never fill the rear basket with contents exceeding 13 lbs.
WARNING! Any attempt to climb or descend slopes steeper than that shown in figure 1
may put your scooter in an unstable position and cause it to tip, resulting in personal
injury.
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II. SAFETY
When you approach an incline, it is best to lean forward. See figures 2 and 2A. This shifts the center of gravity of
you and your scooter toward the front of the scooter for improved stability.
WARNING! Do not exceed the incline guidelines or any other specifications presented in
this manual.
Figure 2. Normal Driving Position
Figure 2A. Increased Stability Driving Position
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility of
tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning), uneven road
surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction (such as passing from
a grassy area to a paved area especially at high speed while turning), and abrupt directional changes. High
cornering speeds are not recommended. If you feel that you may tip over in a corner, reduce your speed and
steering angle (i.e., lessen the sharpness of the turn) to prevent your scooter from tipping.
WARNING! When cornering sharply, reduce your speed. When using your scooter at higher
speeds, do not corner sharply. This greatly reduces the possibility of a tip or fall. To avoid
personal injury or property damage, always exercise common sense when cor nering.
BRAKING INFORMATION
Your scooter is equipped with these powerful brake systems:
1. Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the center/
stop position.
2. Disc Park Brake: Activates mechanically after regenerative braking slows the vehicle to near stop, or when
power is removed from the system for any reason.
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II. SAFETY
OUTDOOR DRIVING SURFACES
Your scooter is designed to provide optimum stability under normal driving conditionsdry, level surfaces composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will encounter other surface types. For this reason, your scooter is designed to perform admirably on packed soil, grass, and
gravel. Feel free to use your scooter safely on lawns and in park areas.
n Reduce your scooters speed when driving on uneven terrain and/or soft surfaces.
n Avoid tall grass that can become tangled in the running gear.
n Avoid loosely packed gravel and sand.
n If you feel unsure about a driving surface, avoid that surface.
STATIONARY OBSTACLES (STEPS, CURBS, ETC.)
Always approach a curb straight on whether ascending or descending it. See figures 3 and 3A.
WARNING! Do not drive near raised surfaces, unprotected ledges, and/or drop-offs (curbs,
porches, stairs, etc.).
WARNING! Do not attempt to have your scooter climb or descend an obstacle that is
inordinately high. Serious personal injury and/or damage may result.
WARNING! Do not attempt to have your scooter proceed backward down any step, curb, or
other obstacle. This may cause the scooter to tip and cause personal injury.
WARNING! Be sure your scooter is traveling perpendicular to any curb you may be required
to ascend or descend. See figures 3 and 3A.
WARNING! Do not attempt to negotiate a curb that has a height greater than two inches.
Figure 3. Correct Curb Approach Figure 3A. Incorrect Curb Approach
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