Pride Mobility Baja Raptor 2 Bariatric Electric Scooter USER MANUAL

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OPERATION

COMFORT

BAJA™

MAINTENANCE

BATTERY

CHARGING

BA300

NON-MEDICAL

OWNER’S MANUAL

WARNING! An authorized dealer or qualiﬁed technician must perform the initial setup of this scooter and must perform all of the procedures in this manual.

SAFETY GUIDELINES

The symbols below are used throughout this owner’s manual and on the scooter to identify warnings and important information. It is very important for you to read them and understand them completely.

WARNING! Indicates a potentially hazardous condition/situation. Failure to follow designated procedures can cause either personal injury, component damage, or malfunction. On the product, this icon is represented as a black symbol on a yellow triangle with a black border.

MANDATORY! These actions should be performed as speciﬁed. Failure to perform mandatory actions can cause personal injury and/or equipment damage. On the product, this icon is represented as a white symbol on a blue dot with a white border.

PROHIBITED! These actions are prohibited. These actions should not be performed at any time or in any circumstances. Performing a prohibited action can cause personal injury and/or equipment damage. On the product, this icon is represented as a black symbol with a red circle and red slash.

Intended Use

The intended use of this Pride Mobility Products scooter is to provide mobility assistance to persons who have the capacity to operate a motorized mobility product for recreational use.

NOTE: This owner’s manual is compiled from the latest speciﬁcations and product information available at the time of publication. We reserve the right to make changes as they become necessary. Any changes to our products may cause slight variations between the illustrations and explanations in this manual and the product you have purchased. The latest/current version of this manual is available on our website.

NOTE: This product is compliant with WEEE, RoHS, and REACH directives and requirements.

NOTE: This product meets IPX4 classiﬁcation (IEC 60529).

NOTE: The product and its components are not made with natural rubber latex. Consult with the manufacturer regarding any after-market accessories.

NOTE: This product is not a medical product and is not intended to assist, treat, diagnose or alleviate any medical condition or disability.

WARNING! Avoid abrupt maneuvers at excessive speed. It is recommended that you operate the scooter at the slowest speed until you become familiar with scooter controls and operation.

CONTENTS

I. SAFETY ............................................................................................................. 4

II. YOUR SCOOTER ............................................................................................... 7

III. BATTERIES AND CHARGING .......................................................................... 14

IV. OPERATION .....................................................................................................20

V. COMFORT ADJUSTMENTS .............................................................................22

VI. BASIC TROUBLESHOOTING ..........................................................................24

VII. CARE AND MAINTENANCE ........................................................................... 26

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I. SAFETY

PRODUCT SAFETY SYMBOLS

The symbols below are used on the scooter to identify warnings, mandatory actions, and prohibited actions. It is very important for you to read and understand them completely.

NOTE: There are more warnings identiﬁed and explained in the Consumer Safety Guide that is included with your scooter. Please become familiar with all the warnings and safety information found in the Consumer Safety Guide and refer to this resource often.

Read and follow the information in the owner’s manual.

Manufactured in.

Scooter information label.

Battery Set Conﬁguration: + = Positive (Red) Terminal Post

- = Negative (Black) Terminal Post Connect Red wires to Red Positive (+) Terminal Posts. Connect Black wires to Black Negative (-) Terminal Posts.

Fully charge batteries before operating.

Remove key from an unattended scooter.

Wear head protection

Does not meet ISO 7176-19 standards for occupied transport in a motor vehicle. When traveling in a motor vehicle, do not sit in your scooter.

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I. SAFETY

GENERAL

MANDATORY! Do not operate your new scooter for the ﬁrst time without completely reading and understanding this owner’s manual and the Consumer Safety Guide.

Your scooter is a state-of-the-art product. We provide an extensive variety of products to best ﬁt the individual needs of the scooter user.

There are certain situations where the scooter user will need to practice operating the vehicle.

As you begin using your scooter during daily activities, you will probably encounter situations in which you will need some practice. Simply take your time and you will soon be in full and conﬁdent control as you maneuver through doorways, on and off elevators, up and down ramps, and over moderate terrain.

Additional general information can be found on the supplemental information sheets and booklets included in your Owner’s Package. Please fully read and review the information, and keep it readily available for future reference.

Below are some precautions, tips and other safety considerations that will help you become accustomed to operating the scooter safely.

PRE-RIDE SAFETY CHECK

Get to know the feel of your scooter and its capabilities. We recommend that you perform a safety check before each use to make sure your scooter operates smoothly and safely.

Perform the following inspections prior to using your scooter:

 Check the condition of the tires. Make sure they are not damaged or excessively worn.  Check to ensure all tires are inﬂated to the proper psi/bar/kPa air pressure rating.  Check all electrical connections. Make sure they are tight and not corroded.  Check all harness connections. Make sure they are secured properly.  Check the brakes to ensure they operate properly.  Check the battery condition meter to ensure the batteries are fully charged.  Ensure the manual freewheel lever is in drive mode before sitting on the scooter.

If you discover a problem, contact your authorized dealer for assistance. Please refer to the Contact Information insert in your Owner’s Package.

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I. SAFETY

BRAKING INFORMATION

Your scooter is equipped with these powerful brake systems:

 Regenerative: Uses electricity to rapidly slow the scooter when the thumb throttle control returns to

the center/stop position.

 Disc Park Brake: Activates mechanically after regenerative braking slows the scooter to near stop or

when power is removed from the system for any reason.

 Handbrake: This lever provides you with supplemental stopping power. See II. “Your Scooter.”

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II. YOUR SCOOTER

TILLER CONSOLE

The tiller console houses all controls needed to drive your scooter, including the thumb throttle control , forward-reverse switch, hi-low switch, and the handbrake. See ﬁgure 1.

PROHIBITED! Do not expose the tiller console to moisture. In the event that the tiller console does become exposed to moisture, do not attempt to operate your scooter until the tiller console has dried thoroughly.

IDENTIFICATION KEY

1. LCD Screen

2. Handbrake

3. Parking Brake

4. High Beam/Low Beam Switch

5. Turn Signal Switch

6. Left Turn Signal Position

7. Turn Signal Off Position

8. Right Turn Signal Position

9. Horn Buttons

10. Key Switch

11. Mirror

12. Thumb throttle control

13. Hi-Low Switch

14. Forward-Reverse Switch

15. Lights Switch

16. Full Lights Position

17. Running Lights Position

18. Lights Off Position

7586

Figure 1. Tiller Console

17 1816

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II. YOUR SCOOTER

Hi-Low Switch

This switch toggles the scooter’s speed between HIGH and LOW.

 Press the Hi-Low switch to the “H” position to set the speed adjustment to High.  Press the Hi-Low switch to the “L” position to set the speed adjustment to Low.

Forward-Reverse Switch

This switch controls the driving direction of your scooter.

 Press the Forward-Reverse switch to the “F” position to drive forward.  Press the

Thumb throttle control

This lever allows you to control the forward speed and the reverse speed of your scooter up to the maximum speed you preset with the High-Low switch. The thumb throttle control is located on the right handgrip. See Figure 1.

 Place your right hand on the right handgrip and your left hand on the left handgrip.  Use your thumb to press the thumb throttle control downward in order to control the speed of

movement.

 Release the throttle completely to bring the scooter to a complete stop.

Forward-Reverse

switch to the “R” position to drive in reverse.

Release the thumb throttle control and allow your scooter to come to a complete stop before switching between forward and reverse. When the thumb throttle control is completely released, it automatically returns to the “stop” position and engages your scooter’s brakes.

Handbrake Lever

This lever provides you with supplemental stopping power. When in motion, release the thumb throttle control and gently squeeze the handbrake lever to come to a stop. Be advised that using the handbrake lever to stop may cause the scooter to stop abruptly.

NOTE: When the handbrake lever is engaged, your scooter’s rear brake lights will activate only when the key is in the key switch and turned to the ON position.

WARNING! The handbrake is intended for use only as a supplemental brake and/or parking brake.

Parking Brake

To engage the parking brake, squeeze the handbrake lever, then press the parking brake lever toward the handbrake to latch it in place. Squeeze the handbrake lever to release the parking brake when ready to resume movement.

NOTE: When the parking brake is engaged, your scooter will not operate.

Horn Buttons

These buttons activate a warning horn. Your scooter must be powered up for the horn to be operational. Do not hesitate to use the warning horn when doing so may prevent accident or injury.

NOTE: When the horn button is pressed, the scooter’s blinker lights ﬂash once as a hazard.

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II. YOUR SCOOTER

Turn Signal Buttons

 Switch the turn signal button in the appropriate direction to activate it. The turn signal lights will ﬂash

on your scooter.  After toggling the turn signal switch, it will return to the center neutral position.  Press down on the turn signal button in the neutral position to ensure that the turn signal deactivates

after 10 to 15 seconds.

NOTE: The turn signals are timed to shut off after 10 to 15 seconds only after the turn signal button has been pressed in the center position. If this button is not pressed, the turn signal will remain on.

Lights Switch

The lights switch offers both a running light and a full light option.

 To activate the scooter’s running lights, switch the headlights activation switch to the center position.

The tail lights and the low front light will turn on.  To activate the full lights, switch the headlights activation switch to the far left position. In addition to

the low light and tail lights, the headlight will engage.  To turn the lighting system off, switch the activation switch back to the far right position.

High Beam/Low Beam Switch

When the Lights Switch is in the full light position, your scooter will engage the high beam or the low beam headlight.

 Switch the High Beam/Low Beam Switch up to engage the high beam, or down to engage the low beam.

WARNING! Scooter users are required to use their lights when visibility is restricted—day or night.

LCD SCREEN

The LCD screen offers easily intuited feedback information. See ﬁgure 2.

IDENTIFICATION KEY

1. Speed

2. Battery Condition Indicator

3. Odometer/Tripometer

Figure 2. LCD Screen

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II. YOUR SCOOTER

Speed Indicator

The LCD Screen displays your current traveling speed. The Hi-Low setting determines the maximum scooter speed. When set to Low, the speed will be half of the maximum speed at the Hi setting.

Battery Condition Indicator

When the key is turned to the “on” position, the LED indicator gives an approximate reading of battery strength.

Odometer/Tripometer

When the key is turned to the “on” position, The LCD Screen will initially display the odometer, or total distance traveled, before resetting to zero and displaying the tripometer.

NOTE: Speed indicator and odometer/tripometer may not reﬂect actual speed and distance traveled.

Off-board Charger Port

The off-board charger power cord, when plugged into the charger power cord receptacle and a standard electrical outlet, charges the scooter’s batteries. See ﬁgure 3. The off-board charger port will be located at the front of the rear shroud, below the seat. See

ﬁgure 4.

XLR

Charger Power Cord Receptacle

The 3-pin end of the charger power cord plugs into the receptacle. There is a protective rubber ﬂap that, when pressed into place, ﬁts over the receptacle to shield it from dirt, debris, moisture, or damage.

Electrical System Fuses

Your scooter is equipped with a series of electrical system fuses, which help protect the off-board charging system, key switch, and lighting system from receiving an overload of electrical current. These fuses are located in a compartment within the rear shroud, below the seat.

NOTE: Keep all electrical areas clean and free of moisture and foreign material.

Figure 3. Off-board Battery Charger

IDENTIFICATION KEY

1. Off-board Charger Port

Figure 4. Off-board Charger Port

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II. YOUR SCOOTER

Tiller Adjustment

See V. “Comfort Adjustments”.

Key Switch

 Insert the key into the key switch and turn it clockwise to power up (turn on) your scooter.  Turn the key counterclockwise to power down (turn off) your scooter.

WARNING! If the key is turned to the “off” position while your scooter is in motion, the electronic brakes will engage and your scooter will come to an abrupt stop!

Mirror Positioning and Adjustment

For information on positioning and adjusting your mirror, see V. “Comfort Adjustments.”

REAR COMPONENTS

The manual freewheel lever and motor/transaxle assembly are located on your scooter as shown. See ﬁgure 5. The main circuit breaker (reset button) and batteries (not shown) are also located in the rear component section of your scooter.

WARNING! Before placing your scooter into or taking it out of freewheel mode, remove the key from the key switch. Never sit on a scooter when it is in freewheel mode. Never put a scooter in freewheel mode on any incline.

Manual Freewheel Lever

Whenever you need or want to push your scooter for short distances, you can put it in freewheel mode.

1. Remove the key from the key switch.

2. Push forward on the manual freewheel lever to disable the drive system and the brake system. This will enable you to push the scooter.

3. Pull back on the manual freewheel lever to reengage the drive and the brake systems, and take your scooter out of freewheel mode.

IDENTIFICATION KEY

1. Key Lock

2. Anti-Tip Wheels

3. Motor/Transaxle Assembly

4. Manual Freewheel Lever

Figure 5. Rear Components

WARNING! When your scooter is in freewheel mode, the braking system is disengaged.

 Disengage the drive motors only on a level surface.  Ensure the key is removed from the key switch.  Stand to the side of the scooter to engage or disengage freewheel mode. Never sit on a scooter

to do this.

 After you have ﬁnished pushing your scooter, always return it to the drive mode to lock the

brakes.

NOTE: If the scooter is placed in freewheel mode (manual freewheel lever forward) while the

key is in the “on” position, the scooter will not run until the manual freewheel lever is pushed backward and the key is turned to the “off” position, then back to the “on” position.

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II. YOUR SCOOTER

Motor/Transaxle Assembly

The motor/transaxle assembly is an electromechanical unit that converts electrical energy from your scooter’s batteries into the controlled mechanical energy that drives the scooter’s wheels.

Anti-Tip Wheels

The anti-tip wheels are an integral and important safety feature of your scooter. They are bolted to the frame at the rear of the scooter.

PROHIBITED! Do not remove anti-tip wheels or modify your scooter in any way that is not authorized by your dealer.

WARNING! The anti-tip wheels may cause interference with the smooth transition of your scooter when ascending or descending a curb. Contact yout authorized dealer for more information.

Storage Compartments

Your scooter is equipped with two storage compartments. One is located on the tiller beneath the LCD Display, and the other is a storage compartment located in the rear shroud below the

seat.

To access the rear storage compartment:

1. Ensure that the seat is in the rearmost position before attempting to access the rear storage compartment to avoid possible shroud interference.

2. Ensure that your scooter is powered down and the key is removed from the key switch before accessing rear storage.

3. Place the key into the key lock and turn it clockwise to unlatch the seat, then ﬂip the seat forward to access the rear storage

Figure 6. Seat Support Rod

compartment.

4. Once the seat is ﬂipped forward, engage the seat support rod on the left side to secure the

seat in place. See ﬁgure 6.

5. To close the storage compartment, disengage the seat support rod, and slowly lower the seat back into position. Remove the key from the key lock.

WARINING: Use extreme caution when ﬂipping the seat up. The seat on your scooter is heavy. If you are unable to lift it comfortably, be sure to get help.

WARNING: Always engage the seat support rod when lifting the seat for any reason. Failure to do so could result in personal injury and/or product damage.

WARNING: No personal propery, pets, or valuables should be stored in any storage compartment and left unattended.

NOTE: Prior to latching, ensure that the keys are not in the storage compartment.

NOTE: Ensure the seat is properly latched again before operating.

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II. YOUR SCOOTER

Batteries

The batteries store electrical energy that powers your scooter. They are located in the rear shroud beneath the scooter’s rear storage compartment. See III. “Batteries and Charging” for information on how to charge your scooter batteries.

Main Circuit Breaker

When the voltage in the batteries becomes low or your scooter is heavily strained because of excessive loads, the main circuit breaker may trip to protect the motor and electronics from damage. When the breaker trips, the entire electrical system shuts down. See ﬁgure 7.

 Reset lever ﬂips down when the breaker trips.  Allow a minute or so for the electronics to “rest.”

 Flip up the seat to access your scooter’s rear

storage compartment. Ensure the seat support rod is engaged.

 Locate the circuit breaker access point (cut-

out) in the upper left corner of the rear storage compartment. See ﬁgure 7.

 Push the reset lever up until you hear a click, or

push in the reset button to reset the breaker.

 If the breaker trips frequently, you may need to

charge the batteries more often.

 If the main circuit breaker trips repeatedly, see

your authorized dealer for service.

Figure 7. Main Circuit Breaker

NOTICE: If you are preparing the scooter for transport or service, or if there is a situation that requires you to manually shut down the electrical system, press the manual shut-off button on the circuit breaker. This will cut all power to the scooter.

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III. BATTERIES AND CHARGING

BATTERIES AND CHARGING

Your scooter requires two long-lasting, 12-volt, deep-cycle batteries that are sealed and maintenancefree. They are recharged by an off-board charging system.

 Charge your scooter’s batteries for at least 8 to 14 hours prior to using it for the ﬁrst time.  Keep the batteries fully charged to keep your scooter running smoothly.

READING YOUR BATTERY VOLTAGE

The battery condition meter on the tiller console indicates the approximate strength of your batteries. See ﬁgure 8. To ensure the highest accuracy, the battery condition meter should be checked while operating your scooter at full speed on a dry, level surface. Please refer to the “Battery Condition Indicator” section in II. “Your Scooter.”

CHARGING YOUR BATTERIES

PROHIBITED! Removal of grounding prong can create electrical hazard. If necessary, properly install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.

PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the charger directly into a properly wired standard electrical outlet.

PROHIBITED! Do not allow unsupervised children to play near the scooter while the batteries are charging. We recommend that you do not charge the batteries while the scooter is occupied.

MANDATORY! Read the battery charging instructions in this manual and in the manual supplied with the battery charger before charging the batteries.

WARNING! Explosive gases may be generated while charging the batteries. Keep the scooter and battery charger away from sources of ignition such as ﬂames or sparks and provide adequate ventilation when charging the batteries.

WARNING! You must recharge your scooter’s batteries with the supplied off-board charger. Do not use an automotive-type battery charger.

WARNING! Inspect the battery charger, wiring, and connectors for damage before each use. Contact your authorized dealer if damage is found.

WARNING! Do not attempt to open the battery charger case. If the battery charger does not appear to be working correctly, contact your authorized dealer.

Figure 8. Battery Condition Meter

WARNING! If the battery charger is equipped with cooling slots, then do not attempt to insert objects through these slots.

WARNING! Be aware that the battery charger case may become hot during charging. Avoid skin contact and do not place on surfaces that may be affected by heat.

WARNING! If your battery charger has not been tested and approved for outdoor use, then do not expose it to adverse or extreme weather conditions. If the battery charger is exposed to adverse or extreme weather conditions, then it must be allowed to adjust to the difference in environmental conditions before use indoors. Refer to the manual supplied with the battery charger for more information.

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III. BATTERIES AND CHARGING

Follow these easy steps to charge the batteries:

1 2

4 5 6

8-14H

Figure 9. Battery Charging Procedures Diagram

WARNING! The LED lights on the charger indicate different charger conditions at various times. If the LED does not indicate that charging is complete within 24 hours, unplug the charger from the outlet and contact your dealer. Refer to the operating instructions supplied with the charger for a complete explanation of these indicators.

NOTE: There is a charger inhibit function on your scooter. The scooter will not run and the battery condition meter will not operate while the batteries are charging.

FREQUENTLY ASKED QUESTIONS

How does the charger work?

When your scooter’s battery voltage is low, the charger works harder, sending more electrical current to the batteries to bring up their charge. As the batteries approach a full charge, the charger sends less and less electrical current. When the batteries are fully charged, the current sent from the charger is at nearly zero amperage. Therefore, when the charger is plugged in, it maintains the charge on your scooter’s batteries, but does not overcharge them. Refer to the manual supplied with the battery charger for charging instructions.

Can I use a different charger?

Chargers are selected precisely for particular applications and are especially matched to the type, size, and chemical formulation of speciﬁc batteries. For the safest and most efﬁcient charging of your scooter’s batteries, we recommend use of the charger supplied as original equipment with your product only. Any charging method resulting in batteries being charged individually is especially prohibited.

What if my scooter’s batteries will not charge?

 Ensure the red (+) and black (-) battery cables are connected properly to the battery terminals.  Ensure both ends of the charger power cord are inserted fully.  Ensure the circuit breaker is not tripped.

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III. BATTERIES AND CHARGING

How often must I charge the batteries?

Two major factors must be considered when deciding how often to charge your scooter’s batteries:

 All day use on a daily basis.  Infrequent or sporadic use.

With these considerations in mind, you can determine how often and for how long you should charge your scooter’s batteries. The battery charger was designed so that it will not overcharge your scooter’s batteries. However, you may encounter some problems if you do not charge your batteries often enough and if you do not charge them on a regular basis. Following the guidelines below will provide safe and reliable battery operation and charging.

 If you use your scooter daily, charge its batteries as soon as you ﬁnish using it for the day. Your

scooter will be ready each morning. We recommend that you charge your scooter’s batteries for at least 8 to 14 hours after daily use. We recommend that you charge the batteries for an additional 4 hours after the battery charger indicates that charging is complete.

 If you use your scooter once a week or less, charge its batteries at least once a week for at least 24

hours.

NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Refer to the manual supplied with the battery charger for charging instructions. We recommend charging your batteries for at least 48 continuous hours once per month to improve battery performance and battery life.

How can I ensure maximum battery life?

Fully charged deep-cycle batteries provide reliable performance and extended battery life. Keep your scooter’s batteries fully charged whenever possible. Protect your scooter and batteries from extreme heat or cold. Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored without a full charge may be permanently damaged, causing unreliable performance and limited service life.

NOTE: To extend battery life, always turn off scooter and remove the key when not in use.

How can I get maximum range or distance per charge?

Rarely will you have ideal driving conditions—smooth, ﬂat, hard driving surfaces with no wind or curves. Often, you will face hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind, all of which affect the distance or running time per battery charge. Below are a few suggestions for obtaining the maximum range per battery charge.

 Always fully charge your scooter’s batteries prior to daily use.  Plan your route ahead to avoid as many hills, cracked, broken, or soft surfaces as possible.  Limit your baggage weight to essential items.  Try to maintain an even speed while your scooter is in motion.  Avoid stop-and-go driving.  We recommend charging your batteries for at least 48 continuous hours once per month to improve

battery performance and battery life.

 Make sure all harness connections are secured properly.

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III. BATTERIES AND CHARGING

What type and size of battery should I use?

Your scooter requires two deep-cycle batteries. We recommend only sealed, maintenance-free types such as AGM or Gel-Cell. Do not use wet-cell batteries, which have removable caps. Refer to the speciﬁcations table for size as batteries differ depending on manufacture.

WARNING! Corrosive chemicals are contained in batteries. Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive conditions.

NOTE: Sealed batteries are not serviceable. Do not remove the caps.

Why do my new batteries seem weak?

Deep-cycle batteries employ a different chemical technology than that used in car batteries, nickelcadmium batteries (nicads), and other common battery types. Deep-cycle batteries are speciﬁcally designed to provide power, drain down their charge, and then accept a relatively quick recharge (8 to 14 hours).

We work closely with our battery manufacturer to provide batteries that best suit your scooter’s speciﬁc electrical demands. Fresh batteries are shipped fully charged to our customers. During shipping, the batteries may encounter temperature extremes that can inﬂuence their initial performance. Heat diminishes the charge on the battery; cold slows the available power and extends the time needed to recharge the battery.

It may take a few days for the temperature of your scooter’s batteries to stabilize and adjust to their new room or ambient temperature. More importantly, it takes a few charging cycles (partial draining followed by full recharging) to establish the critical chemical balance that is essential to a deep-cycle battery’s peak performance and long life.

Follow these steps to properly break in your scooter’s new batteries for maximum efﬁciency and service life:

1. Fully recharge any new battery prior to its initial use. This charging cycle brings the battery up to about 88% of its peak performance level.

2. Operate your new scooter in familiar and safe areas. Drive slowly at ﬁrst, and do not travel too far from your home or familiar surroundings until you have become accustomed to your scooter’s controls and have properly broken in your scooter’s batteries.

3. Fully recharge the batteries. They should be at over 90% of their peak performance level.

4. Operate your scooter again, then fully recharge the batteries.

5. After four or ﬁve charging cycles, the batteries are able to receive a charge of 100% of their peak performance level and are able to last for an extended period of time.

What about public transportation?

AGM and Gel-Cell batteries are designed for application in scooters and other mobility scooters. These batteries are Federal Aviation Administration (FAA) approved (United States only), allowing safe transportation on aircraft, buses, and trains, as there is no danger of spillage or leakage. We suggest you contact the carrier’s ticket counter in advance to determine that carrier’s speciﬁc requirements.

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III. BATTERIES AND CHARGING

How do I change a battery in my scooter?

MANDATORY! Battery posts, terminals, and related accessories contain lead and lead compounds. Wear goggles and gloves when handling batteries and wash hands after handling.

PROHIBITED! Always use two batteries of the exact same type, chemistry, and amp-hour (Ah) capacity. Refer to the product speciﬁcations insert and in the manual supplied with the battery charger for recommended type and capacities.

WARNING! Do not mix old and new batteries. Always replace both batteries at the same time.

WARNING! Contact your dealer if you have any questions regarding the batteries in your scooter.

WARNING! Do not replace the batteries while the scooter is occupied.

WARNING! The batteries on your scooter should only be serviced or replaced by an authorized dealer or a qualiﬁed technician.

PROHIBITED! Keep tools and other metal objects away from battery terminals. Contact with tools can cause electrical shock.

You may need the following to change your batteries:

 Metric/standard socket set and ratchet  Adjustable wrench

WARNING! Do not lift beyond your physical capability. Ask for assistance when necessary while disassembling or assembling your scooter.

WARNING! Do not pull on electrical harness wires directly to detach them from the scooter. Always grasp the connector itself when disconnecting the harness to prevent wire damage.

To change batteries in your scooter:

1. Flip the seat up to access the rear storage compartment. Ensure the seat support rod is engaged See II. “Your Scooter.”

2. Remove the two bolts from the storage bin. Lift the storage bin out of the rear storage compartment.

See ﬁgure 10.

3. Disconnect the battery harness and tie-down strap.

4. Disconnect the black (-) and red (+) battery cables from the battery terminals of each battery.

5. Remove the old batteries.

6. Place the new batteries into the battery wells, beginning with the left battery. Insert the left battery on the right side, and slide it into the left position. Then, insert the right battery. See ﬁgure 10.

7. Connect the red battery cable to the positive (+) battery terminal of each battery.

8. Connect the black battery cable to the negative (-) battery terminal of each battery.

9. Connect the battery harnesses and battery tie-down strap.

10. Reposition the terminal boots over the battery terminals.

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III. BATTERIES AND CHARGING

IDENTIFICATION KEY

1. Bolts

2. Storage Bin

Figure 10. Battery Changing

2 3

4 5

NOTE: If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag. Contact your local waste disposal agency or your authorized dealer for instructions on disposal and battery recycling, which is our recommended course of action.

NOTE: For long term storage, it is recommended that you disconnect the battery set in order to prevent battery power drainage.

Figure 11. Battery Conﬁguration Figure 12. Battery Terminal Hardware

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IV. OPERATION

BEFORE GETTING ONTO YOUR SCOOTER

 Have you fully charged the batteries? See III. “Batteries and Charging.”  Is the manual freewheel lever in the drive (rearward) position? Never leave the manual freewheel

lever pushed forward unless you are manually pushing your scooter.

WARNING! We recommend that a DOT-approved safety helmet be worn at all times when operating your scooter. As with any type of scooter, it is the responsibility of the user to contribute to his/her own safety by adhering to applicable federal, state, and local laws, as well as laws set forth speciﬁ cally for operation of scooters. Failure to do so may result in personal injury.

WARNING! Your vehicle can be safely operated on uneven and unpacked terrain when the user follows all safety guidelines and is wearing a safety helmet approved by the DOT (US) or the governing body in other geographic areas. Be sure to familiarize yourself with and obey all safety helmet standards in your geographic area. The U.S. Department of Transportation (DOT) requires that DOT-approved helmets sold in the United States meet Federal Motor Vehicle Safety Standard (FMVSS) 218. Follow all DOT-approved helmet manufacturer’s instructions for ﬁt, use, and care of your helmet. Failure to wear a helmet and/or follow all safety guidelines may result in personal injury, death and/or property damage.

WARNING! Use extreme caution when riding on wet and/or oily surfaces, sand, gravel, riverbeds, mud, snow, rocks, leaves, other natural or man-made terrain, and/or sloped terrain. There is an increased risk of loss of control, which can result in injury, death, and/or property damage.

WARNING! Avoid driving into and/or through water. Failure to electrical components may occur. Improper use of your scooter under these conditions could void your warranty. Failure to heed and/ or follow all safety guidelines may result in personal injury, death and/or property damage.

WARNING! During operation of this scooter, users should follow all safety guidelines contained or referenced in this manual and all other supplemental materials, exercise caution and comply with all applicable federal state and local laws relating to operation of a motorized scooter. Whenever operating this scooter at or near maximum speed or on uneven or unpacked terrain, assure that the pathway is clear of obstructions and other hazards and wear a Department of Transportation approved safety helmet complying with FMVSS 218 to diminish the risk of head injury. Failure to heed these directives may result in property damage, personal injury or death.

GETTING ONTO YOUR SCOOTER

1. Make certain that the key is removed from the key switch.

WARNING! Never attempt to get onto or off of your scooter without ﬁrst removing the key from the key switch. This will prevent the scooter from moving if accidental thumb throttle control contact is made.

2. Stand at the side of your scooter.

3. Position yourself comfortably and securely in the seat.

4. Make certain that the seat is secured into position.

5. Make certain that your feet are safely on the ﬂoorboard.

NOTE: Prior to operating your scooter for the ﬁrst time, reset the circuit breaker by pushing the circuit breaker switch down.

PRE-RIDE ADJUSTMENTS AND CHECKS

 Is the seat at the proper recline angle? See V. “Comfort Adjustments.”  Is the seat secured into place?  Is the tiller at a comfortable setting and secured into place? See V. “Comfort Adjustments.”  Is the key fully inserted into the key switch and turned clockwise to the “on” position?  Does the scooter’s horn work properly?  Is your proposed path clear of people, pets, and obstacles?  Have you planned your route to avoid adverse terrain and as many inclines as possible?

20 Baja™ BA300

IV. OPERATION

OPERATING YOUR SCOOTER

WARNING! The following can adversely affect steering and stability while operating your scooter:

 Holding onto or attaching a leash to walk your pet.  Carrying passengers (including pets).  Hanging any article from the tiller.  Towing or being pushed by another motorized scooter.

WARNING! Tipping Risk! Avoid abrupt maneuvers at excessive speed. It is recommended that you set the speed adjustment dial to the lowest setting until you become familiar with scooter controls and operation.

WARNING! Scooter braking distances are greater on an incline than on the horizontal.

WARNING! Keep both hands on the tiller and your feet on the ﬂoorboard at all times while operating your scooter. This driving position gives you the most control over your scooter.

 Set the speed adjustment switch to your desired speed.  Use your thumb to press the thumb throttle control downward.  The electromechanical disc park brake automatically disengages and the scooter accelerates

smoothly to the speed you preselected.

 Pull on the left handgrip to steer your scooter to the left.  Pull on the right handgrip to steer your scooter to the right.  Move the tiller to the center position to drive straight ahead.  To stop, slowly release the thumb throttle control . The electronic brakes will automatically engage

when your scooter comes to a stop.

NOTE: Your scooter’s reverse speed is slower than that of the forward speed you preset with the speed adjustment switch or on the LCD control panel.

GETTING OFF OF YOUR SCOOTER

1. Bring your scooter to a complete stop.

2. Remove the key from the key switch.

3. Carefully and safely get out of the seat and stand to the side of your scooter.

POWER DOWN TIMER FEATURE

Your scooter is equipped with an energy saving automatic power down timer feature designed to preserve your scooter’s battery life. If you mistakenly leave the key in the key switch and in the “on” position but do not use your scooter for approximately 20 minutes, the scooter’s controller shuts down automatically. Although the controller is shut down, power will still be supplied to the scooter’s lighting system.

If the power down timer feature takes effect, perform the following steps to resume normal operation:

1. Remove the key from the key switch.

2. Reinsert the key and power up your scooter.

Baja™ BA300 21

V. COMFORT ADJUSTMENTS

Manual Recline Seatback Adjustment

If your scooter is equipped with a manual recline seatback, you can adjust the seatback angle up to 100˚ using the seatback release lever. See

ﬁgure 13.

To adjust the recline angle using the seatback release lever:

1. Pull up on the seatback release lever.

2. Lean forward or backward to the desired position.

3. Release the lever.

Armrest Width Adjustment

You can change each armrest’s width independently of the other.

NOTE: Changing the armrest width may increase the overall width of your scooter.

To change the armrest width:

1. Locate the armrest width adjustment knob on each side of the armrest receiver bracket.

See ﬁgure 13.

2. Loosen the knob.

3. Slide the armrests in or out to the desired width.

4. Tighten the knob.

IDENTIFICATION KEY

1. Jam Nut

2. Armrest Angle Adjustment Screw

3. Armrest Height Adjustment Setscrew

4. Seatback Release Lever

5. Armrest Width Adjustment Knob

Figure 13. Seatback/Armrest Adjustment

IDENTIFICATION KEY

1. Seat Sliding Lever

Armrest Angle Adjustment To change the armrest angle:

1. Lift the armrest straight up so that it is perpendicular to the ﬂoor.

2. Loosen the jam nut.

3. Turn the adjustment screw to raise or lower the front of the armrest.

4. Tighten the jam nut to lock the adjustment screw into place.

Armrest Height Adjustment To change the armrest height:

1. Loosen the setscrew on the armrest. See ﬁgure 13.

2. Raise or lower the armrest to the desired height.

3. Tighten the setscrew to secure the armrest.

NOTE: If the seat position on top of the rear shroud needs to be adjusted forward or rearward, contact your authorized dealer.

Figure 14. Seat Sliding Lever

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V. COMFORT ADJUSTMENTS

Front-to-back Seat Adjustment

If your scooter is equipped with an adjustable seat, you can reposition the seat forward or rearward to adjust the distance between the seat and the tiller.

1. Move the seat sliding lever (located at the lower left side of the seat) outward. See ﬁgure 14.

2. While holding the lever out, slide the seat forward or rearward.

3. Release the seat sliding lever once the seat is in the desired position.

TILLER HEIGHT ADJUSTMENT

The height of the tiller console can be adjusted up or down to a comfortable driving level.

To adjust the tiller height:

1. Remove the two screws located on the tiller. See ﬁgure 15.

2. Remove the front shroud. Raise the rubber boot and locate the adjustment bolt. See ﬁgure 15.

3. Remove the adjustment bolt and move the tiller up or down to a comfortable position.

4. Once the tiller is adjusted to the desired height, reinstall the adjustment bolt.

5. Reinstall the front shroud.

6. Reinstall the two screws located on the tiller.

SCREWS

Figure 15. Tiller Height Adjustment

MIRROR POSITION

To install the mirror:

1. Insert the threaded end of the mirror holder into the opening and rotate it clockwise until snug.

See ﬁgure 16.

2. If necessary, rotate the nut clockwise to secure the mirror in place.

To adjust the mirror:

1. Position yourself in a seated driving position facing forward.

2. Adjust the mirror left, right, up, or down until you have a good line of sight behind you. See ﬁgure

16.

ADJUSTMENT BOLT

Figure 16. Mirror Position Installation/Adjustment

Baja™ BA300 23

VI. BASIC TROUBLESHOOTING

Any electromechanical product occasionally requires some troubleshooting. However, most of the problems that may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.

DIAGNOSTIC FAULT CODES

The diagnostic fault codes for your scooter are designed to help you perform basic troubleshooting quickly and easily. A diagnostic ﬂash code will ﬂash from the status LED in the event one of the conditions listed below develops.

NOTE: Your scooter will not run unless the fault code condition is resolved and the scooter has been turned off, then turned back on.

FAULT CODE CONDITION SOLUTION



(1)

 

(2)

  

(3)

   

(4)

    

(5)

     

(6)

      

(7)

       

(8)

        

(9)

Battery charge is low. Charge batteries as soon as

possible.

Battery charge is too low. Charge batteries.

The scooter’s battery voltage is too high to operate the scooter,

Unplug charger and/or turn key off,

then back on again. or the charger is still connected to the off-board charger port.

Current limit time out. Turn the scooter off for a few

minutes, then turn your scooter

back on. The manual freewheel lever is in

the (forward) freewheel position.

Remove the key from the key switch,

then push the manual freewheel

lever to the drive (backward)

position, and restart your scooter. Thumb throttle control not at

center position at start up.

Return the thumb throttle control

to center position, turn scooter off

then back on. Speed pot error. Contact your authorized dealer for

assistance. Motor volts error. Contact your authorized dealer for

assistance. Other internal errors. Contact your authorized dealer for

assistance.

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VI. BASIC TROUBLESHOOTING

What if all the systems on my scooter seem to be dead?

 Make certain that the key is in the “on” position.  Check that the batteries are fully charged.  Push in the main circuit breaker reset button. See II. “Your Scooter.”  Make certain that both battery harnesses and the front-to-rear harness are ﬁrmly connected.  Be sure the power down timer feature has not been activated. See IV. “Operation.”

What if my scooter does not move when I engage the thumb throttle control ?

 When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the

motor/transaxle assembly is cut.

 Push backward on the manual freewheel lever, turn the scooter off, then turn the scooter on to return

to normal scooter operation.

What if the main circuit breaker repeatedly trips?

 If the main circuit breaker trips repeatedly, see your authorized dealer for service.  Charge the batteries more frequently. See IV. “Batteries and Charging.”  If the problem continues, have both of your scooter’s batteries load tested by your authorized dealer.  You may also perform the load test yourself. Battery load testers are available at most automotive

parts stores. Follow the directions supplied with the load tester.

 See IV. “Batteries and Charging” or “Product Speciﬁcations Sheet” for information about your

scooter’s battery type.

What if the battery condition meter dips way down and the motor surges or hesitates when I engage the thumb throttle control ?

 Fully charge your scooter’s batteries. See IV. “Batteries and Charging.”

If you experience any problems with your scooter that you are not able to solve, immediately contact your authorized dealer for information, maintenance, and service.

Baja™ BA300 25

VII. CARE AND MAINTENANCE

Your scooter requires a minimal amount of care and maintenance. If you do not feel conﬁdent in your ability to perform the maintenance listed below, you may schedule inspection and maintenance at your authorized dealer. The following areas require periodic inspection and/or care and maintenance.

TIRE PRESSURE

 If equipped with pneumatic tires, always maintain the psi/bar/kPa air pressure rating indicated on

each tire.

WARNING! It is important that the psi/bar/kPa air pressure rating indicated on each tire be maintained in pneumatic tires at all times. Do not underinﬂate or overinﬂate your tires. Low pressure may result in loss of control, and overinﬂated tires may burst. Failure to maintain the psi/bar/kPa air pressure rating indicated on the tires at all times may result in tire and/or wheel failure.

 Regularly inspect your scooter’s tires for signs of wear.

WHEEL REPLACEMENT

Contact your authorized dealer for replacement tires.

EXTERIOR SURFACES

Bumpers, tires, and trim can beneﬁt from an occasional application of a rubber or vinyl conditioner.

WARNING! Do not use a rubber or vinyl conditioner on the scooter’s vinyl seat or tire tread, as this may cause them to become dangerously slippery.

CLEANING AND DISINFECTION

Precautions must be taken when cleaning medical equipment/products to lower the risk of spreading infection. This is to limit the spread of illness and other potentially infectious material (OPIM) (blood components).

 Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your

scooter. Avoid using products that may scratch the surface of your scooter.

 If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for

use on your product before application.

How to Clean/Disinfect Equipment:

Hard/Soft Surfaces (Plastic shrouds, metal framing, seat fabric, tires, armrests and footplate mats, as

applicable)

● For hard/soft surfaces, remove visible contamination if present. { For plastic and metal use Lysol®/Clorox® disinfecting spray/wipes and other qualiﬁed SARS-

CoV-2 disinfecting products.

{ For other vinyl surfaces, clean with vinyl safe disinfecting wipes or solutions

 Suggested Disinfectants

 Birex® SE Disinfectant, Bleach-Rite® Disinfecting Spray, Citrace® Germicide  Dispatch® Spray Hospital Cleaner Disinfectant with Bleach  Diluted Bleach Solution (10% dilution or less); Note: Bleach with pH factor between

7 and 9 is suitable; a product with a pH of 10.5 or higher may damage the vinyl surface integrity over an extended period of time.

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VII. CARE AND MAINTENANCE

 Disinfecting Wipes

 Clorox, Green Works, PDI Sani-Cloth HB

Wipes, Lysol, Oxivir, Virox, and CaviWipes.

{ For Tire cleaning, clean with off the shelf tire/wheel

cleaners

Electronics (Joystick controller, enhanced displays, touch screens, remote controls, keyboards, cell phones and tablets, as applicable)

● For electronics, remove visible contamination if present. { Turn off product and disconnect batteries. { Never spray any liquids directly into the product(s). { Moisten a microﬁber cloth with a mixture of 70%

isopropyl alcohol/30% water solution. The cloth should be damp, but not dripping or excessively wet. Dry surfaces thoroughly to avoid pooling of liquids and prior to boxing.

WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning agent before applying it to your product. Failure to comply may result in skin irritation or premature deterioration of upholstery and/or scooter ﬁnishes.

WARNING! Never use any cleaning or disinfecting agent, solvent, lubricant, or any other product on the brake pads, brake discs, transaxle, motor/gearbox of your mobility product. Doing so may damage the components and/or cause them not to function properly. Property injury and/or personal injury may result.

WARNING! Never hose off your scooter or place it in direct contact with water. Your scooter has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a damp cloth.

WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become slippery or dry out and crack. Use soapy water and dry the seat thoroughly.

BATTERY TERMINAL CONNECTIONS

 Make certain that the terminal connections remain tight and uncorroded.  The batteries must sit ﬂat in the battery wells.  The battery terminals should face away from the seat post.

WIRING HARNESSES

 Regularly check all wiring connections.  Regularly check all wiring insulation, including the charger power cord, for wear or damage.  Have your authorized dealer repair or replace any damaged connector, connection, or insulation

that you ﬁnd before using your scooter again.

PROHIBITED! Even though the scooter has passed the necessary testing requirements for ingress of liquids, you should keep electrical connections away from sources of dampness, including direct exposure to water or bodily ﬂuids and incontinence. Check electrical components frequently for signs of corrosion and replace as necessary.

WARNING! Do not pull on electrical harnesses directly to detach them from the scooter. Always grasp the connector itself when disconnecting the harness to prevent wire damage.

Baja™ BA300 27

VII. CARE AND MAINTENANCE

ABS PLASTIC SHROUDS

 If your scooter has a body shroud with a glossy ﬁnish, the body shroud has been sprayed with a

clear sealant coating. You can apply a light coat of car wax to help it retain its high-gloss appearance. If your scooter has a body shroud with a matte ﬁnish, use ONLY products developed for matteﬁnish paint. Do not use wax, detail spray, ArmorAll®, or any product made for glossy paint.

WARNING! Carefully choose the correct product to protect the ﬁnish of your scooter’s shroud(s). ONLY products developed for matte-ﬁnish paint should be used on shrouds with a matte ﬁnish. Failure to follow this warning may result in damage to the shroud’s matte paint ﬁnish.

AXLE BEARINGS AND THE MOTOR/TRANSAXLE ASSEMBLY

These items are all prelubricated, sealed, and require no subsequent lubrication.

MOTOR BRUSHES

The motor brushes are housed inside of the motor transaxle/assembly. They should be inspected periodically for wear by your authorized dealer.

CONSOLE, CHARGER, AND REAR ELECTRONICS

 Keep these areas free of moisture.  Allow these areas to dry thoroughly if they have been exposed to moisture before operating your

scooter again.

BRAKE PADS

The brake pads on your scooter should be inspected periodically for wear. Once the pads reach 1/16-th of an inch or 2 mm in thickness, they should be replaced. If any of the brake pads needs to be replaced, then it is best to replace all the brake pads at the same time. Contact your authorized dealer for more information on replacing the brake pads.

FUSE REPLACEMENT

In the event a fuse should cease to work:

1. Remove the fuse by pulling it out of its slot.

2. Examine the fuse to be sure it is blown.

See ﬁgure 17.

3. Insert a new fuse of the same rating.

WARNING! The replacement fuse must exactly match the rating of the fuse being replaced. Failure to use properly rated fuses may cause damage to the electrical system.

IDENTIFICATION KEY

1. Working Fuse

2. Blown Fuse (Replace)

NYLON LOCK NUT REPLACEMENT

Any nylon insert lock nut removed during the periodic maintenance, assembly, or disassembly of the scooter must be replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause damage to the nylon insert, resulting in a less secure ﬁt. Replacement nylon insert lock nuts are available at local hardware stores or through your authorized dealer.

Figure 17. Fuse Replacement

28 Baja™ BA300

VII. CARE AND MAINTENANCE

STORING YOUR SCOOTER

If you plan on not using your scooter for an extended period of time, it is best to:

 Fully charge its batteries prior to storage.  Disconnect the batteries from the scooter.  Store your scooter in a warm, dry environment.  Avoid storing your scooter where it will be exposed to temperature extremes.  Although your vehicle can withstand short-term storage temperatures between -40°F (-40°C) to

149°F (65°C), it is recommended that long-term storage temperatures be between -13°F (-25°C) and 122°F (50°C). Ideal storage conditions are 68°F (20°C) to 70°F (21°C) wherever possible, but we realize that is not always feasible due to diff erent climates and environments.

WARNING! Always protect batteries from freezing temperatures and never charge a frozen battery. Charging a frozen battery can result in damage to the battery.

Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored without a full charge may be permanently damaged, causing unreliable performance and limited service life. It is recommended that you charge the scooter batteries periodically throughout periods of prolonged storage to ensure proper performance.

You may wish to place several boards under the frame of your scooter to raise it off of the ground during periods of prolonged storage. This takes the weight off the tires and reduces the possibility of ﬂat spots developing on the areas of the tires contacting the ground.

DISPOSAL OF YOUR SCOOTER

Your scooter must be disposed of according to applicable local and national statutory regulations. Contact your local waste disposal agency or authorized dealer for information on proper disposal of packaging, metal frame components, plastic components, electronics, batteries, neoprene, silicone, and polyurethane materials.

Baja™ BA300 29

NOTES

30 Baja™ BA300

Please ll out the following information for quick reference:

Dealer:

Address:

Telephone:

Purchase Date:

UDI Label (if applicable)

Serial #

Pride Mobility Baja Raptor 2 Bariatric Electric Scooter USER MANUAL

Specifications and Main Features

Frequently Asked Questions

User Manual