Prestigio MultiPhone Grace S5 LTE User Manual

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PSP5551
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Inside your package Your phone at a glance
Buttons
Buttons
The back, start and search keys help you navigate your phone.
• Tap
• Tap
• Tap
to open a list of options available on the current screen. To open the list of recent apps, tap and hold
to return to the home screen.
to return to theprevious screen.
.
Do not cover the antenna area with
your hands or other objects. This may cause connectivity problems or drain the
battery.
Pleaseread the "Legal and safety notices" in your package before use.
Menu
Back
Troubleshooting
Next
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Press and hold the power button for a few seconds.
Page 7
Installation Power on your phone
Home screens
List
menu
Home screens
Your home screen is the starting point to access all of your phone’s features. The home screen can have multiple panels. To viewother panels, swipe left or right.
Tap
Your phone’s home screen consists of the following:
to return to the home screen.
Personalise your wallpaper
Pick your favourite photo as your Home wallpaper. Choose from the available wallpapers, or use any photo you have taken with the camera.
On the home screen, tap
1.
Select an image and tap
2.
Add an app icon to home
On the home screen, tap
1.
menu.
Tap and hold an application icon.
2.
Drag it into a panel preview.
3.
Remove an item on home screen
1.
Tap and hold an item to remove.
2.
Drag the item to the When the
3.
the item.
Remove
Set wallpaper.
Remove option.
option
>
Wallpaper.
screen
to open the list
turns red, release
Menu
Back
Troubleshooting
Next
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Page 8
Installation Power on your phone Home screens
List
menu
List menu
All your apps' icons can be found on the list menu. On the home screen, tap to
Tap
phone’s list menu consists of the following:
to return to thehome screen. Your
or
open the list menu.
Menu
Back
Troubleshooting
Next
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Page 9
Basics
Finger
tips
Charge the battery Connect to your PC Rotate the Lock and unlock the screen Use the notifications panel Enter text System update Status icons
screen
Menu Troubleshooting
Back
Finger tips
Only use your fingers to use the touch screen.
Tap
Swipe
Slide or
scroll
Tap and hold
Next
Quickly swipe your finger vertically or horizontally across the screen to go to other
To open an application, to select amenu item, to press an on-screen button, or to enter a
character using the on-screen keyboard, tap it with a finger.
Tap and hold an item for more than 2 seconds to access available options.
home pages, scroll through documents, and
more.
Slide your finger vertically across the screen to open drop-down menu. Drag up or down to
scroll.
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Page 10
Zoom in
Flick
Finger tips
Charge the battery Connect to Rotate the screen Lock and unlock the screen Use the notifications Enter text System update Status
your PC
panel
icons
Menu
Back
Next
Troubleshooting
Zoom out
Spread two fingers apart on a web page, map, or image to zoom in a part.
Pinch two fingers together on a web page, map, or image to zoom out a part.
Flick left or right on the home screen or the applications screen to seeanother panel. Flick
up or down to scroll through a web page or a list, such as contacts.
Page 11
Finger
tips
Charge the battery
Connect to your PC Rotate the Lock and unlock the screen Use the notifications panel Enter text System update Status icons
Menu
screen
Troubleshooting
Charge the battery
A new battery is partially charged. The battery icon at the upper-right corner shows the level of charging status.
1.
Plug the small end of the charger into the micro USB port of the device, and plug the large end
of the charger into an electric socket. After being fully charged, disconnect the device
2.
from the charger. First unplug the charger from the device, and then unplug it from the electric
socket.
Optimise your bat teryperform
Here are some tips to help you optimise your battery performance.
-
-
-
-
Always use aut hentic accessories to optimise your battery performance.
Non-authentic accessories (eg. chargers) can damage your battery and even your
phone.
ance
Always ensure that your phone profile appropriately set to meet your actual usage. If you are not using Bluetooth, Wi-Fi, GPS or
other applications, turn them off. Adjust the intensity of your display screen’s backlight to low or medium level and for the shortest duration. Avoid using or placing your phone near magnetic objects (eg. a radio or television) or on metal surfaces, which will impact the network connection and ultimately drain power from your battery.
is
Back
Next
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Page 12
Finger
tips
Charge the
Connect to your PC Rotate the screen
Lock and unlock
battery
the screen
Use the notifications panel Enter text System Status icons
update
Menu
Back
Troubleshooting
Connect to your PC
You may need to connect your phone to a PC in order to complete activation. Your phone’s micro USB port allows you to exchange media and other files with a PC.
Rotate the screen
For many screens, you can automatically change the screen orientation from portrait to landscape by turning your phone sideways. When entering text, you can turn your phone sideways to bring up a bigger keyboard.
Next
Load files from
1.
Connect your phone to the PC with the USB
2.
Open the notifications panel, and then tap
Connected as amediadevice
(MTP).
3.
Transfer files between your phone and the PC.
cable.
your PC
>
included
Media device
To prevent the display from rotating automatically, open the notifications
panel and deselect
Some applications do not allow
screen rotation.
Some applications display a different screen depending on the orientation.
Auto rotation.
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Page 14
Finger
tips
Charge the Connect to your PC Rotate the screen Lock and unlock
Use the notifications panel Enter text
System Status icons
update
Menu
battery
the screen
Troubleshooting
Use the no tifications panel
Slide down from the top of the screen to open thenotifications panel. When you get a new notification, you can open it to see what event or new info you have received. You can also quickly access settings from it. It allows you to easily turn airplane mode, Wi-Fi, and Bluetooth on and off. It also provides a shortcut to set the brightness and orientation of your screen.
Enter text
Usethe on-screen keyboard to enter text, such as contact information, mail, and web addresses.
Use the keyboard
1.
Character keys
2. Shift key
Numbers and symbols key
3.
4.
Enter text by voice Space key
5.
6. Enter key
7.
Backspace key
1 2 3
4
5
7 6
Back
Next
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Page 15
Finger tips
area)
Charge the battery Connect to Rotate the screen
your PC
Lock and unlock the screen Use the notifications Enter text
System update Status
icons
Menu
panel
Troubleshooting
Enter text by voice
You also can enter thetext by activating the voice input featureand then speak into the microphone. Your phone displays what you speak. Voice typing: tap
Copy and paste text
Tap a word, drag the circles before and after
the word to highlight the section you want to
copy, and tap .
To pastethe text, tap and hold at the point
where you want to paste the text. Tap
System update
Your phone can check and notify you if there is a new upgrade available. You can also manually check
if there is an available update. You can set this option in
on the screen.
Paste.
Settings > About phone > updates.
Do not press any keys while the device is upgrading.
Status icons
The icons in the status bar at the top of thescreen give information about your phone:
Silent mode activated
Vibrationmode activated
Airplane mode activated
Battery power level
Calls in progress
GPRS networkconnected
EDGE network connected
HS PA network
connected
Wi-Fi
Roaming (outside
3Gnetworkconnected
connected
of
Bluetooth is
activated
microphone
connected
carddetected
set
PC connected
Connected to
NoSIM
Alarm is
Back
Next
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nor mal service
Page 16
Phone
Calls
Contacts
Contact
Menu
Back
groups
Troubleshooting
Next
Learn to use calling functions, such as making and answering calls, using options available during a call or customising and using call-related
Calls
Make and end a call
On the home screen or list menu, tap
1. Phone.
Tap
to open the dial pad.
2.
Enter the phone number, and then tap .
3.
4.
Answer a call
When you receive a phonecall from a contact, the incoming call screen appears. To pick up the phone, Slide
Silence an incoming call
When acall comes in, press the power button or volume button to mute the ringing sound without rejecting the call
Tap
to .
to end a call.
features.
Set up a conference call
If network is available, you can make the first call or accept a call. Then simply dial each subsequent call to add it to the conference.
During a call, tap
1.
person.
The second number is dialled, and thefirst call
2.
is put on hold at this time.
3.
Tap
to add the contact to a conference call.
Makesure your SIM card is enabled with conference calling service. Contact your mobile operator for details.
to make a call to another
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Page 17
Calls
Contacts
Contact groups
Menu
Back
Troubleshooting
Next
Make an emer gency call
In some regions, you can make emergency calls even if you do not have a SIM card installed or your SIM card has been blocked.
On the home screen, tap
1.
2.
Tap
to open the dial pad.
3.
Dial the emergency number for your location,
and then tap .
Contacts
Contacts are stored in one of the two available phone books: SIM card) or the Smart phone book (located on your
phone).
To view your contacts, tap home screen or list menu.
If you are out of base station coverage, you will not be ableto make an
emergency call. In Europe, the standard emergency
number is 112; in the UK, it is 999.
phone book (located on your SIM
Phone.
People on the
Search for a contact
1.
Scroll up or down the contact list.
2.
Tap
and enter the first fewletters of the
name in the search bar.
Select the contact from the option list.
3.
Add a new contact
Method one:
On the home screen or list menu, tap
1. Phone.
Tap
to open the dial pad.
2.
3.
Enter a number, tap
4.
Add details as desired.
5. Tap Done
Method two:
1. Go to People
2. Tap
to finish and save.
to
view the contact list.
to add a new contact.
Add to contacts.
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Import/Export contacts
Go
1.
to People
2.
3.
4.
>
Tap
Select the contacts storage. Follow the prompts to finish.
view the contact list.
to
Import/export.
Calls Contacts
Contact groups
Menu
Back
Troubleshooting
Next
Delete contacts
Go
1.
to People
2.
Tap
Choose the contacts you wish to remove.
3.
4.
Tap OK
Contact groups
You can group your contacts as different groups. For different groups, you can use different identifications, and send messages to agroup.
Add contacts to a group
Go
1.
to People
2.
Tap
3.
Tap
4.
Enter your group’s name, and tap
contacts.
to
view the contact list.
>
Delete contact.
to delete the contacts.
view the contact list.
to
to view contact groups. to add contacts to a group.
to add
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Messages
Send a message
Check your message Reply to a Forward or delete a message Delete a conversation
message
1.
Messages let you exchange text messages with other SMS and MMS devices via your cellular connection. Your sent and received messages are neatly grouped into conversations, by contact name or phone number.
Send a message
On the home screen or list menu, tap
Messaging
new message.
. And then tap
1
to start composing a
2
3
4
5
Enter a phone number
2.
Add picture/video/audio/slideshow
3.
More options
4.
Add a recipient from your contacts list
5.
Send the message
There is a limit on the number of characters for a single text message
(displayed above thesend button). If you exceed the limit, your text message will be delivered as one but will be billed as morethan one message.
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Menu
Back
Troubleshooting
Next
Page 20
Send a message
Check your message Reply to a Forward or delete a message Delete a conversation
message
Check your message
Depending on your notification settings, your phone plays a sound, vibrates, or displays the message briefly in the status bar when you receive anew message.
On the home screen or list menu, tap
Messaging
conversation.
Reply to a messa ge
1.
On the messages screen, tap the conversation containing the message.
2.
In the text box, enter your message.
3.
Tap
. To check a message, tap a
to send the message.
Forward or delete a message
1.
On the messages screen, tap the conversation containing the message.
2.
Tap and hold amessage.
3.
In the pop-up window, select
Delete.
Forward or
Delete a conversation
On the home screen or list menu, tap
1. Messaging
Tap and hold a contact or phone number.
2.
Tap at the bottom of thescreen.
3.
display the messages screen.
to
Menu
Back
Troubleshooting
Next
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Page 21
Mail
Set up an email Send a
mail
View your mails Reply to a mail Delete mails
Menu
Back
account
Troubleshooting
Next
Use this application to send or view email messages. Learn to send or view email messages via your personal or company email account.
Set up an email account
On the home screen or list menu, tap
1.
and do one of the following: If this is your first time adding an email account
-
in Mail, move to the next step.
-
If you havealready added an email account,
then tap
2.
Enter the email address and password for your email account.
Delete an email account
1. Go to Settings > Accounts.
2.
Tap the email account your want to delete.
3.
Tap
> Settings > add account.
When you finish setting up the email account, the email messages will download to your device.
>
Remove account.
Send a mail
On the home screen or list menu, And then tap
to start composing a new mail.
tap
Email.
3
Email
1 2
4
Enter a recipient
1.
2.
Enter the mail subject
3.
More options
4.
Send the mail
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Page 22
Set up an email Send a
mail
View your mails Reply to a mail Delete mails
account
View your mails
1.
On the email inbox, tap thereis a new mail. Tap the desired mail to read it.
2.
-
Use or to view the previous or next mail.
Search for a
1.
Tap
to display the search bar.
Choose asearch option in the drop-down list.
2.
3.
Enter the first few letters of the mail sender or subject in the search bar. Select the mail from the list.
4.
mail
to check
whether
Reply to a mail
On the email inbox, tap the email message.
1.
2.
Tap
3.
Tap
Delete mails
Tap the mail you wish to delete, and then tap
Menu
Back
Troubleshooting
Next
.
, and then compose your mail.
to send the mail.
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Page 23
Camera
Your camera at a galance
Take a photo Record a video
Photo and video
settigns
Menu
Back
Troubleshooting
Next
With your phone, you can take both photos and videos as desired. In addition there is a camera on the front for video calls self-portraits.
-
To use the camera, on the home screen or list menu, tap
Camera.
to a rear camera,
Your camera at a galance
and
Take a photo
Turn on the camera.
1.
Change the camera setting if necessary.
2.
Point the camera at what you want to capture.
3.
4. Tap
Take a photo of
Turn on the camera.
1.
On
the screen,
2.
3. Tap
Take a panoramic photo
You can capture anything wide or tall objects in a single photo with your phone.
1.
Turn on the camera. Scroll down the capture modes, and then tap
2.
to capture the photo.
yourself
tap
to capture the photo.
.
1.
Phone / video settings
2.
Capture photo
3.
Video recording
4.
Image preview
5.
Flash settings
6.
Switch between front/rear camera
When you are ready to take the first shot, tap
3.
.
4.
A directional arrow appears. Pan your phone as smoothly as you can.
5.
The camera will stitch the shots into asingle
photo.
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Page 24
Your came ra at a galance Take a photo Record a video
Photo and video
settigns
Menu
Back
Troubleshooting
Next
Picture
size
Record a video
1.
Turn on the camera. When you are ready to start recording, tap
2.
3.
To stop recording, tap
Photo and video settigns
Before you take a photo or record a video, customise your photo/video settings.
General
settings
GPS location info Exposure
Scene mode White balance
Anti-flicker
Restore defaults
Photosettings
Zero shutter delay
Face detection Self timer
.
Attacha
GPS location tag to the
This determines how muchlight the
sensor
receives.
Select your desiredscene
Select anappropriate white balance, so
images have a true-to-life colour Select a bandtoavoidthe impacts on
caused by flickers fr om lighting Restor e to default
The ZSD(zeroshutter delay) youcapture
immediately.
Set the ideal exposure andclarityof Select a time span for shutter delay to take
self-por trait.
photos
settings.
photo.
mode.
functionhelps
camera’s
range.
photos
sources.
faces.
a
Preview
ISO
Video
settings
EIS Time lapse
interval
Video
quality
Select
from various standard sizes for your
picture.
size
Set the preview screenratio before you a
photo.
AnISOvalue indicates the light
your camera’s imaging sensor.Higher values
are for fast-moving or
The EIS (Electronic Image function helps reduce blurringassociated the motion of a camera
Set the time
lapse interval toadjust the speed
of your
videooutput.
Set the quality level for videosas this will affect your file
sensitivityof
poorly-lit objects.
Stabilization)
duringexposure
size.
take
setting
with
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Page 25
MultiMedia
3
Your phone provides several multimedia for your entertainment. You can view your photo gallery, enjoy music, and watch
videos.
2
Gallery
Video player
Music player
FM radio
Menu
Back
Gallery
View your photos
1.
On the home screen or list menu, tap
Gallery
Troubleshooting
Next
2.
3.
Zoom in and out
Spread two fingers apart on any place to zoom in. Pinch to zoom out, or double-tap to return.
Edit your photos
When viewing a photo, use the keys on the screen to edit the photos.
.
Browse an album or a group of photos. Tap a photo to viewit
full-screen.
1.
Edit the photo
2.
More options
3.
Share your photo
1
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Page 26
Gallery
Video player
Music player
FM radio
Menu
Back
Video player
You can use the video player on your phone to watch videos.
Watch a vide o
On the home screen or list menu, tap
1. Videos.
2.
Troubleshooting
Next
Select the video that you want to watch. Tap the on-screen keys to control the video
3.
playback.
4.
Press the volume button to adjust the sound. Tap
5.
to select more options.
Music player
You can listen to your favourite music with the music player. The music app is acentral hub for your favourite music whether it is stored in your phone or streamed through a music service.
Listen to
On the home screen or list menu, tap
1. Music.
Tap a song from the list, or tap to find your
2.
desired song.
3.
Tap the on-screen keys to control the music
playback.
Press the volume button to adjust the sound.
4.
5.
Tap
music
to select more options.
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Page 27
FM radio
You can listen to radio programs with your phone.
You must connect a headset before using the FM radio on your phone.
Video
player
Music player
FM radio
Menu
Back
Listen to a radio station
On the some screen or list menu,
1.
Troubleshooting
Next
Radio.
2.
Tap
> Search
automatically and save the available
3.
Usethe on-screen keys to control playback: Press the volume button to adjust the sound.
4.
Tap
to select more options.
5.
. It will start
tap
scanning
channels.
FM
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Page 28
Web & network
Connect to the Internet
Web browse
Menu
Back
Troubleshooting
Next
You can connect your phone to the Internet and browse a web page.
Connect to the Internet
Your phone connects to the Internet whenever necessary, using a Wi-Fi connection (if available) or your mobile operator's data connection.
Data connection
You can use your mobile operator's data connection.
Turn on data connection
Go
1.
to
> Data connection.
2.
Tap to turn on or off data connection.
Settings > More... > Mobile networks
Some apps and services may transfer data over your mobileoperator's cellular
network, which may result in additional fees. Contact your mobile operator for details.
of your mobile operator’s coverage area.
1. Go to
2. Tap
Settings > Data usage.
> Data roaming
Using data services while
may be cos tly. Check with your mobile operator for data roaming rates before you use data roaming.
Use your phone as a wireless router
Share your dataconnection with other devices by turning your phone into a wireless router.
1. Go to
2.
Tap to turn on portable Wi-Fi hotspot.
Settings > More... >
portable hotspot.
The other device uses data from your data plan, which may result in data
tr affic costs. For info onavailability
costs, contact your network service
provider.
to
turn it on or off.
roaming
Tethering &
and
Turn on data
Connect to your mobile operator’s partner networks and access data services when you are
roaming
out
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Page 29
Connect to
Web browse
Menu
Back
the Internet
Troubleshooting
Next
Wi-Fi
On.
4
1.
The previous web page
2.
The next web page
3.
Web page
4.
View Bookmarks, History and Saved pages.
1 2 3
preview
Connect the deviceto a Wi-Fi network to use the Internet or share media files with other devices.
to
Settings > Wi-Fi.
Wi-Fi
network
is switched to
page
Connect toa wireless
Go
1.
Make sure
2.
3.
The Wi-Fi section will show the list of networks
detected.
Tap the desired Wi-Fi network you want to
4.
connect to.
If you selected a secured network, you will be
-
asked to enter the network key or password.
Web browse
You can use your phone to browse websites. Before browsing a website, please confirm that you have turn on data connection or Wi-Fi.
Browse a web
1.
On the home screen or list menu, tap
Browser.
2.
Enter your search keywords or a web page address.
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Page 30
Web page preview
2
1
Connect to the Internet
Web browse
Menu
Back
Troubleshooting
Next
3
1.
View Bookmarks
2.
Open a new page
3.
Close the web page
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Page 31
Blu
etooth
Pair with a Bluetooth device Receive
d
Send
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to s
ap
end
Select a device to start sending the file.
a
co
to
c
nnect
da
B
ta.
nnection
co
be
luetooth
> B
ettings
B
is made if your pa
ta
B
equest
r
de
n
v
ile
luetooth
u
ish
yo
w
he
her
ot
ia
v
luetooth
mo
ne
del
de
nd
a
vice(s).
otifications
n
ia
luetooth
B
yo
want to s
u
t
f
he
ile
is
to
de
luetooth
B
is
to ma
vices.
pa
vi
a
ompatible
luetooth
tween
s
vice.
s
ir
B
cr o
tw
d
evice
luetooth.
witched
vices will
de
nnect with.
co
iring request
witched
it vi
ke
ith
he
w
t
nel,
pa
ta
hare.
luetooth.
B
luetooth
eates
vices
de
to
On.
to
On.
sible
her
ot
p
A
a
appe
is
to a
ccept.
The files received via Bluetooth are
in t
B
stored
he
luetooth
f
older.
ar.
ll
ww.prestigio.com
w
Page 32
Play store
Search and install an app Uninstall an app
Menu
Back
Troubleshooting
Next
Use the Google Play Store to purchase and download applications and games that are able to run on your phone. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
A Google Wallet™ payment service is required to purchase a paid app.
You will be asked to confirm the method of payment when you purchase an The availability of Store and the selection of items available for download depend on your region.
app.
Search and install an app
On the list menu, tap
1.
2.
Browse applications by category, or tap search with a keyword. Select an application to viewinformation.
3.
To download it, tap
4.
If there is a charge for the application, tap the
-
price, and follow the prompts to complete the purchase.
Install.
Play store.
Usea Wi-Fi connection to download large files.
Uninstall an app
On the list menu, tap
1.
2. Tap
Select an app you want to uninstall.
3.
4. Tap
Uninstall
> My Apps.
.
Play store.
to
www.prestigio.com
Page 33
Maps & navigation
Use Google maps Find a location
Search for a Get directions Maps settings
place
Use this application to pinpoint the location of your phone, search for places, or get directions.
Use Google maps
GoogleMaps lets you track your current location and receive detailed directions to your destination.
It also provides a search tool where you can locate places of interest or an address on a map, or view locations at street level.
On the home screen or list menu, tap
1
Maps.
3
1.
find an address or place
2.
Map settings
3.
Get directions
4.
Show your
Find a lo cation
Turn on or off location service
In order to find your location on your phone, you need to enable location
1. Go to
2. Switch Location to On.
Find your location
On the Maps screen, tap to find your
location on the map.
location
service.
Settings > Location.
Menu
Back
If you are in an area where there are a lot of surrounding buildings,
may have ahard time pinpointing your location.
Troubleshooting
Next
2
4
Locations
www.prestigio.com
Page 34
Use Google maps Find a location
Search for a Get directions Maps settings
Menu
Back
place
Troubleshooting
Next
Search for a place
You can search for a name of an establishment, street, or city. Suggested matches will be shown while you type.
1.
On
2.
3.
the Maps screen, tap
Enter the placeyou want to search for. Select the desired place in the result list.
Get directions
Get detailed directions to where you want to go.
On the Maps screen, tap to get directions.
1.
Enter your start point and end point.
2.
Select the desired place in the result list.
3.
4.
Choose how you want to get to your destination. The map opens showing the route to your
5.
destination.
Maps settings
You can set up the Google Maps, tap while viewing the maps.
.
>
Settings
www.prestigio.com
Page 35
Utilities
Google search Alarm
Calendar
Menu
Back
Google search
Use this application to search not only the but also apps and contents on your phone.
On the home screen or list menu, tap
• Google.
Next
Troubleshooting
Search on the web or
Tap the search field, and then enter a keyword.
1.
Select oneof the suggested keywords that
2.
appear.
Search with your voice
Use Google Voice Search to find information on the web just by speaking to your phone.
1.
On the home screen or list menu, tap
search.
If the Google search bar is available on the
-
Home screen, you can also tap . Speak a keyword or phrase when
2.
appears on the
3.
Select oneof the suggested keywords that appear.
4.
If what you are searching for is in the list, tap the item to open it in its compatible app. Otherwise, tap
Internet,
your phone
Voice
Speak now
screen.
Retry
to search again.
Alarm
You can set up one or more
Set an
alarm
1.
On the home screen or list menu, tap On the clock screen, tap
1.
2. Tap
to add a new alarm.
Set thealarm time, and then tap
3.
If you want the alarm for multiple days, tap
4. Repeat.
Turn off an
alarm
Select the alarm, and drag the check button to
• Off.
Stop an alarm
When the alarm sounds,
-
-
Delete an
Slide to Slide to : the alarm will sound again after a
specific length of time.
alarm
Tap the alarm, and then tap .
alarms.
: the alarm stops.
.
Done.
www.prestigio.com
Clock.
Page 36
Google
search
Alarm
Calendar
Calendar
You can create events and make plans on your calendar.
Create an eve nt
1.
2.
3.
4.
Manage your events
On the home screen or list menu, tap
.
Calendar
Select a date, and then tap Edit reminder settings.
Tap Done
to save the event.
>
New event.
Menu
Back
Edit an event
You can only edit events you have created.
While viewing your calendar, tap the event your
1.
want to edit. Tap
2.
3.
Tap Done.
Delete an event
Select the event your want to delete, and then
Troubleshooting
Next
tap
, and then make changes to theevent.
.
www.prestigio.com
Page 37
LTE: B3/B7/B20
RAM 1 GB + 8GB eMMC
5.5 HD IPS
1280x720
5MP + 8MP
4.0 A2DP
2500 mAh
146.5×74.9×8.1 mm
(H×W×
145.9g
D)
Page 38
roubleshooting
T
enu
M
Troubleshooting
Back
Next
he
ne
es
T
pho
R
emove/reinstall
do
no
t
he
t switch
ba
ttery.
n
o
T
c
hen
harge
t
he phone until the battery icon stops scrolling. Unplug thecharger
nd
y
a
tr
to
The displayshows IMSI failure
his
oblem
T
pr
Contact
elated
is r
yo
ope
ur
rator.
The network symbol is not displayed
T
ne
he
r
adio shadow (in a tunnel or between tall buildings) or from (especially operator
co
twork
u
re
utside
a
o
nother
a
p hen
w
r
sistance/information.
fo
as
nnection
he
t
lace,
tr
broad),
a
yo
The touchscreen responds slowlyor improperly
de
is
vice
not r
fro
t
your de
a
ha
t
s
esponding
ny
a
pr
rotective
P
m
ecognizing
r
yo
hat
ur
t
t
he
ouch
ouch
vice
If yo screen
-
-
- R
ur
R screen.
device r E tapping
emove
ecommended
nsure
estart
witch
s
t
yo
to
is los
twork
ne
y
econnect
r
to
or
s
creen
pr
operly,
otective
vers
co
r
ouch
fo
t
ha
a
nds
s
creen.
to c
lear any temporary
he
hone
p
ur
ubscription.
s
E
t.
ither
overage
c
ntact
co
a
nd
overs
c
y
ma
ur
yo
creen
s
c
re
lean
tr
pr
in
to t
yo
t
he
y
om
fr
event
puts
de
and dr
n.
o
yo
ar
he
ur
t
t
he
vices.
ouch
a
in a
u
re
ea.
y
Tr
twork
ne
twork
ne
f
ollowing: he
ouch
t
t he
t
nd
re
a
a
w
y
hen
s
b
oftware
ugs.
-
-
Yo
Yo for the
Ensure t
la
he
test
If
he
t
t
take
it
ur
attery
b
might be us
u
us
w
e
ith
a
uthentic
t
ouch
to yo
yo
hat
ve
ur
acces
yo rsion.
creen
s ur
eems
s
ing
p
ur
loc
a
hone.
sory
de
is
al
c
harger
vice
cratched
s
aler.
de
to
M
s
hipped
o
ake
s
ver
oftware
h
t
hat
s
ure
w
wa
eat
ith
or da
s
yo
is u
no u
yo
pgraded
maged,
int
t
a
lways
pho
ur
ended
us
ne.
to
e
You can not sendtext messages
ome
S with
ot entered your
s
ubject.
etworks
n
her
t
ope
he
rator
n
etworks.
nu
mber fo
do
llow
essage
xchanges heck SM
m
e
hat
u
ve
t
yo
ha
S
ntre,
on t
or co
ntact
his
ce
not a
irst
F
c
ur
of yo
r
tailed
nformation
de
i
You feel that you have missed some calls
C
yo
c
d
heck
ur
opt
all
ivert
ions.
The display shows SIM fai lure
heck
hat the
IM
ard
s
en
serted
C
t
S
c
ha
not
If
t
maged.
da
he
pr
oblem
C
pe
ontact
rsists,
yo
be
ur
IM
yo
S
ur
rator.
ope
rrectly.
in
co
ard
y
c
ma
be
www.prestigio.com
Page 39
enu
M
Back
Troubleshooting
ext
N
You r phone is not charging
If t
ba
he
c
ttery
is
ompletely
f
lat,
it mi
ght
ta
ke minutes of precharge (up to 5 minutes in some cases)
s
creen.
fore
he
t
harging
c
be
is
on
splayed
ic
di
The picture captured with the phone camera isnot
cl
ear
M
s
t
t
ca
ure
hat
ake
ean.
cl
le
he
mera
ns
on bot
s
h
ides
You r device freezes or has fatal errors
ur
vice
If yo
de
to
lose
ograms
c
pr functionality. unresponsive, thephone
o
n.
f
If
r
T
reezes
emove
he
ngs,
u
y
yo
ma
vice
to r
en
nd
a
nd
a
t
a
utomatically.
n
egain
ry
to
eed
or ha
eset
he
or r
t
de
ur
vice
yo
de
is froz
he
ttery
t
ba
de
r
vice
eboots
If this does not solve the problem, perform a factory
S
datareset. On the list menu, tap
r
> F
&
eset
actory
da
r
ta
eset.
ettings
> B
Others cannot hear you speakingon a call
-
E
t
nsure
hat
yo
a
not c
u
re
overing
t
b
he
uilt-in
microphone.
-
-
If us
E
m
nsure
outh.
ing
t
t
mic
hat
he
a h
eadset, ensurethat
rophone
is c
it is p
lose
to
yo
roperly
s
everal
on t
is
witch
s
ackup
ur
connected.
Another Bluetooth device is not located
he
nsure
hat
he
luetooth
E
-
ctivated
a
nsure
-
E
ctivated
a
ecessary.
if
n
Ensure that your device and the other
-
Bluetooth Bluetooth
t
t
B
ur
vice.
on
yo
de
hat
he
luetooth
t
t
B
he
viceyou
on
t
de
de
a
w
vice
re
ithin
r
(10 m)
ange
.
w
w
ireless
ireless
ish
w
t
he
fea
f
to co
m
aximum
www
eature
ture
is
is
nnect
to,
.prestigio.com
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