Prestigio Grace V7 LTE User Guide

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GRACE V7 LTE
Unboxing Getting started Basics Phone Messages
Mail
Play store
9
BluetoothWeb & networkMultiMediaCamera
Maps & navigation Utilities Specifications Troubleshooting
.
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Unboxing
Inside your package Your phone at a glance
Buttons
Inside your package
•
Smartphone
• USB cable
•
• Adapter
• Quick start guide
• Legal & safety
• Warranty card
Your phone at a glance
1
2
6
9
4
5
3
1. Frontcamera
2. Receiver
3. MIC
OL+/-
4. V
5. Power on/off
6.RearCamera
7.
8.
9. Flash
10.Speaker
11.Fingerprint
8
11
7
MicroUSBPort EarphoneJack
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Inside your package Your phone at a glance
Buttons
Buttons
The back, start and search keys help you navigate your phone.
• Tap to open a list of opons available on
the current screen. To open the list of recent apps and slide, tap and hold.
• Tap to return to th
• Tap to return to the previous screen.
e home screen.
Do not cover the antenna area with your hands or other objects. This may
cause connecvity problems or drain the baery.
Please read the "Legal and safety
noces" in your package before use.
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Getting started
Installation
Power on your phone Home screens List menu
Smartphones
For more details about your product, please visit:
Installation
Take out sim card tray,insert Sim card and TF card
•
manually cut SIM cards, or SIM card adapters may damage the cards or the device, and it may corrupt the data stored on the cards.
• Scratching or bending of the SIM cards may result in the loss of
removing the cards.
shortens the lifespan of memory cards.
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Installation
Power on your phone
Home screens List menu
Dual SIM standby
The device supports two SIM cards for
voice calls and data connecon. During
a voice call or data transfer via one SIM card, the other SIM card becomes
inacve (not registered with your mobile
network operator). This means that you cannot receive incoming calls or use
data connecon via the inacve SIM
card. When the call or data transfer ends, both SIM cards will become
acve and show on the list of registered
networks.
When turning on the device for the first me, follow
the on-screen instrucons to set up your device.
To turn off your phone, press and hold
the power key, and then tap Power off on the pop-up screen.
Power on your phone
7
Press and hold the power
buon for a few seconds.
2
1
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Installation Power on your phone
Home screens
List menu
Home screens
all of your phone’s features. The home screen can
Tap to return to the home screen. Your phone’s home screen consists of the following:
Status bar
widgets
Shortcut
Personalise your wallpaper
Pick your favourite photo as your Home wallpaper. Choose from the available wallpapers, or use any photo you have taken with the camera.
On the home screen, Tap to open the list menu,
1. Search applicaon and tap Sengs > Wallpaper.
2. Select an image and tap Set wallpaper.
Add an app icon to home screen
1. On the home screen, Tap open the list menu.
2.
3. Drag it into a panel preview.
Remove an item on home screen
1. Tap and hold an item to remove.
2. Drag the item to the Remove
3. When the Remove
the item.
.
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Installation Power on your phone Home screens
List menu
List menu
All your apps' icons can be found on the list menu.
On the home screen,
Tap or to return to the home screen. Your phone’s list menu consists of the following:
Tap to open menu.
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Basics
Finger tips
Charge the battery Connect to your PC Rotate the screen Lock and unlock the screen
Enter text System update Status icons
Finger tips
Only use your fingers to use the touch screen.
Tap
Tap and hold
• To open an applicaon, to select a menu item,
to press an on-screen buon, or to enter a
character using the on-screen keyboard, tap it
with a finger.
• Tap and hold an item for more than 2 seconds
to access available opons.
Swipe
Slide or scroll
• Quickly swipe your finger vercally or
horizontally across the screen to go to other home pages, scroll through documents, and more.
• Slide your finger vercally across the screen
to open drop-down menu. Drag up or down to scroll.
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Zoom in
Flick
Finger tips
Charge the battery Connect to your PC Rotate the screen Lock and unlock the screen
Enter text System update Status icons
Zoom out
• Flick le or right on the home screen or the
applicaons screen to see another panel. Flick
up or down to scroll through a web page or a list, such as contacts.
• Spread two fingers apart on a web page, map,
or image to zoom in a part.
• Pinch two fingers together on a web page, map,
or image to zoom out a part.
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Charge the battery
A new baery is parally charged. The baery
icon at the upper-right corner shows the level of charging status.
Always use authenc accessories to opmise your baery performance. Non-authenc accessories (eg. chargers) can damage your baery and even your
phone.
Finger tips
Charge the battery
Connect to your PC Rotate the screen Lock and unlock the screen
Enter text System update Status icons
1. Plug the small end of the charger into the micro
USB port of the device, and plug the large end of the charger into an electric socket.
2. Aer being fully charged, disconnect the device
from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
Opmise your baery performance
Here are some ps to help you opmise your baery performance.
- Always ensure that your phone profile is
appropriately set to meet your actual usage.
- If you are not using Bluetooth, Wi-Fi, GPS or
other applicaons, turn them off.
- Adjust the intensity of your display screen’s backlight to low or medium level and for the
shortest duraon.
- Avoid using or placing your phone near
magnec objects (eg. a radio or television)
or on metal surfaces, which will impact the
network connecon and ulmately drain power from your baery.
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Finger tips Charge the battery
Connect to your PC Rotate the screen
Lock and unlock the screen
Enter text System update Status icons
Connect to your PC
You may need to connect your phone to a PC in
order to complete acvaon. Your phone’s micro
USB port allows you to exchange media and other
files with a PC.
Rotate the screen
For many screens, you can automacally change the screen orientaon from portrait to landscape by
turning your phone sideways. When entering text, you can turn your phone sideways to bring up a bigger keyboard.
4G 10:154G 10:15
4G 10:15
Load files from your PC
1. Connect your phone to the PC with the included
USB cable.
2. Open the noficaons panel, and then tap Connected as a media device > Media device (MTP).
3. Transfer files between your phone and the PC.
To prevent the display from rotang automacally, open the noficaons
panel and deselect Auto rotaon.
• Some applicaons do not allow
screen rotaon.
• Some applicaons display a
different screen depending on the orientaon.
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Finger tips Charge the battery Connect to your PC Rotate the screen
Lock and unlock the screen
Enter text System update Status icons
Lock and unlock the screen
When not in use, lock your phone to prevent
unwanted operaons and save the baery power.
Lock
Unlock
Auto lock
You can set a me span for the screen to be locked automacally.
1. On the list menu, tap Sleep.
Sengs >Display >
2. Select your desired me span.
Set screen lock pattern
Protect your personal informaon and prevent
others from using your phone without your
permission by seng a screen lock paern, PIN, or
password.
• On the list menu, tap Security & locaon> Screen lock.
When your phone is locked, Your phone
can sll:
• Receive calls, text messages, and
other updates.
• Play music.
• Adjust the volume.
Sengs >
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Finger tips Charge the battery Connect to your PC Rotate the screen Lock and unlock the screen
Enter text
System update Status icons
Use the notifications panel
Slide down from the top of the screen to open
the noficaons panel. When you get a new noficaon, you can open it to see what event or
new info you have received. You can also quickly
access sengs from it. It allows you to easily turn airplane mode, Wi-Fi, and Bluetooth on and off. It
also provides a shortcut to set the brightness and
orientaon of your screen.
Noficaons/ Dismissthe noficaon
Quick sengs
Enter text
Use the on-screen keyboard to enter text, such as
contact informaon, mail, and web addresses.
Use the keyboard
4
1
2
3
5
1. Character keys
2. Shift key
3. Numbers and symbols key
4. Enter text by voice
5. Space key
6. Enter key
7. Backspace key
7
6
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Finger tips Charge the battery Connect to your PC Rotate the screen Lock and unlock the screen
Enter text
System update Status icons
Enter text by voice
You also can enter the text by acvang the voice
input feature and then speak into the microphone. Your phone displays what you speak. Voice typing: tap
on the screen.
Copy and paste text
• Tap a word, drag the circles before and aer
the word to highlight the secon you want to
copy, and tap COPY.
• To paste the text, tap and hold at the point where you want to paste the text. Tap Paste.
System update
Your phone can check and nofy you if there is a
new upgrade available. You can also manually check if there is an available update. You can set this
opon in
Sengs > Stystem > updates.
Do not press any keys while the device is upgrading.
Status icons
The icons in the status bar at the top of the screen
give informaon about your phone:
Vibraon mode acvated
Airplane mode acvated
Baery power level
Calls in progress
Missed call
New SMS or MMS
2
2G network connected
3
3G network connected
4
4G network connected
Wi-Fi connected
Roaming (outside of
normal service area)
Bluetooth is acvated
Connected to PC
Wired earphones + microphone connected
Wired earphones connected
No SIM card detected
Alarm is set
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Phone
Calls
Contacts Contact groups
Learn to use calling funcons, such as making and answering calls, using opons available during a call
or customising and using call-related features.
Calls
Make and end a call
1. On the home screen or list menu, tap Phone.
2. Tap
3. Enter the phone number, and then tap
4. Tap
Answer a call
When you receive a phone call from a contact, the incoming call screen appears. To pick up the phone,
Slide
Silence an incoming call
When a call comes in, press the power buon or volume buon to mute the ringing sound without rejecng the call
to open the dial pad.
.
to end a call.
to .
Set up a conference call
If network is available, you can make the first call or
accept a call. Then simply dial each subsequent call to add it to the conference.
During a call, tap
1. to make a call to another
person.
2. The second number is dialled, and the first call
is put on hold at this me.
Make sure your SIM card is enabled with conference calling service. Contact your mobile operator for details.
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Calls
Contacts
Contact groups
Make an emergency call
In some regions, you can make emergency calls even if you do not have a SIM card installed or your SIM card has been blocked.
1. On the home screen, tap
2. Tap
3. Dial the emergency number for your locaon,
to open the dial pad.
and then tap
.
If you are out of base staon coverage,
you will not be able to make an emergency call.
In Europe, the standard emergency number is 112; in the UK, it is 999.
Phone.
Contacts
Contacts are stored in one of the two available
phone books: SIM phone book (located on your SIM card) or the Smart phone book (located on your
phone).
• To view your contacts, tap People on the home screen or list menu.
Search for a contact
1. Scroll up or down the contact list.
2. Tap
3. Select the contact from the opon list.
and enter the first few leers of the
name in the search bar.
Add a new contact
Method one:
1. On the home screen or list menu, tap Phone.
2. Tap
3. Enter a number, tap Add to contacts.
4. Add details as desired.
5. Tap Done to finish and save.
Method two:
1. Go to People to view the contact list.
2. Tap to add a new contact.
to open the dial pad.
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Import/Export contacts
1. Go to People to view the contact list.
2. Tap > Import/export.
3. Select the contacts storage.
4. Follow the prompts to finish.
Calls Contacts
Contact groups
Delete contacts
1. Go to People to view the contact list.
2. Tap > Delete contact.
3. Choose the contacts you wish to remove.
4. Tap OK to delete the contacts.
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Messages
Messages let you exchange text messages with other SMS and MMS devices via your cellular
connecon. Your sent and received messages are neatly grouped into conversaons, by contact name
or phone number.
1. Enter a phone number
2. Add picture/video/audio/slideshow
3. More opons
4. Add a recipient from your contacts list
5. Send the message
Send a message
Check your message Reply to a message Forward or delete a message Delete a conversation
Send a message
On the home screen or list menu, tap Messaging. And then tap new message.
2 5
to start composing a
There is a limit on the number of characters for a single text message
(displayed above the send buon). If
you exceed the limit, your text message will be delivered as one but will be billed as more than one message.
3
41
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Send a message
Check your message Reply to a message Forward or delete a message Delete a conversation
Check your message
Depending on your noficaon sengs, your phone
plays a sound, vibrates, or displays the message
briefly in the status bar when you receive a new
message.
• On the home screen or list menu, tap
Messaging. To check a message, tap a
conversaon.
Reply to a message
1. On the messages screen, tap the conversaon
containing the message.
2. In the text box, enter your message.
3. Tap
to send the message.
SMS
Forward or delete a message
1. On the messages screen, tap the conversaon
containing the message.
2. Tap and hold a message.
3. In the pop-up window, select Forward or Delete.
Delete a conversation
1. On the home screen or list menu, tap
Messaging to display the messages screen.
2. Tap and hold a contact or phone number.
3. Select the text message you want to delete,
at the top of the screen.
Tap
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Mail
Set up an email account Send a mail
View your mails Reply to a mail Delete mails
Use this applicaon to send or view email
messages. Learn to send or view email messages via your personal or company email account.
Set up an email account
1. On the home screen or list menu, tap Email and do one of the following:
- If this is your first me adding an email account
in Mail, move to the next step.
- If you have already added an email account, then tap > Sengs > add account.
2. Enter the email address and password for your email account.
When you finish seng up the email
account, the email messages will download to your device.
Send a mail
On the home screen or list menu, tap Email. And then tap
to start composing a new mail.
1
2
3
4
Delete an email account
1. Go to Sengs > Accounts.
2. Tap the email account your want to delete.
3. Tap
> Remove account.
1. Enter a recipient
2. Enter the mail subject
3. More opons
4. Send the mail
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Set up an email account Send a mail
View your mails Reply to a mail Delete mails
View your mails
1. On the email inbox, tap to check whether there is a new mail.
2. Tap the desired mail to read it.
- You can slide up and down the screen to view the previous or next mail.
Search for a mail
1. Tap to display the search bar.
2. Choose a search opon in the drop-down list.
3. Enter the first few leers of the mail sender or
subject in the search bar.
4. Select the mail from the list.
Reply to a mail
1. On the email inbox, tap the email message.
2. Tap
3. Tap
, and then compose your mail. to send the mail.
Delete mails
• Tap the mail you wish to delete, and then tap
.
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Camera
Your camera at a glance Take a photo Record a video
Photo and video settings
With your phone, you can take both photos and
videos as desired. In addion to a rear camera,
there is a camera on the front for video calls and self-portraits.
- To use the camera, on the home screen or list
menu, tap
Camera.
Your camera at a glance
21 76
HDR
5
1. Capture mode
2. Image preview
3. Capture photo
4. Video recording
5. Phone / video settings
6. Flash settings
7. Switch between front/rear camera
Take a photo
1. Turn on the camera.
2. Change the camera seng if necessary.
3. Point the camera at what you want to capture.
4. Tap to capture the photo.
Take a photo of yourself
1. Turn on the camera.
2. On the screen, tap .
3. Tap to capture the photo.
Take a panoramic photo
3
4
You can capture anything wide or tall objects in a single photo with your phone.
1. Turn on the camera,and tap to capture modes.
2. When you are ready to take the first shot, tap
.
3. A direconal arrow appears. Pan your phone as
smoothly as you can.
4. The camera will stch the shots into a single
photo.
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Your camera at a glance Take a photo Record a video
Photo and video settings
Record a video
1. Turn on the camera.
2. When you are ready to start recording, tap .
3. To stop recording, tap .
Photo and video settings
Before you take a photo or record a video,
customise your photo/video sengs.
General sengs
GPS locaon info
Exposure This determines how much light the camera’s
Scene mode
White balance Select an appropriate white balance, so
An-flicker Select a band to avoid the impacts on photos
Restore defaults
Photo sengs
Zero shuer
delay
Face detecon
Self mer Select a me span for shuer delay to take a
Aach a GPS locaon tag to the photo.
sensor receives.
Select your desired scene mode.
images have a true-to-life colour range.
caused by flickers from lighng sources.
Restore to default sengs.
The ZSD (zero shuer delay) funcon helps
you capture photos immediately.
Set the ideal exposure and clarity of faces.
self-portrait.
Picture size Select from various standard sizes for your
Preview size Set the preview screen rao before you take
ISO An ISO value indicates the light sensivity of
Video sengs
EIS The EIS (Electronic Image Stabilizaon)
Time lapse interval
Video quality Set the quality level for videos as this seng
picture.
a photo.
your camera’s imaging sensor. Higher values are for fast-moving or poorly-lit objects.
funcon helps reduce blurring associated with the moon of a camera during exposure
Set the me lapse interval to adjust the speed
of your video output.
will affect your file size.
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MultiMedia
Your phone provides several mulmedia for your
entertainment. You can view your photo gallery, enjoy music, and watch videos.
Gallery
4G 10:15
4G 10:15
2
2
3
Gallery
Video player Music player FM radio
View your photos
1. On the home screen or list menu, tap Gallery.
2. Browse an album or a group of photos.
3. Tap a photo to view it full-screen.
Zoom in and out
Spread two fingers apart on any place to zoom in.
Pinch to zoom out, or double-tap to return.
Edit your photos
When viewing a photo, use the keys on the screen to edit the photos.
1
13
1. Edit the photo
2. More opons
3. Share your photo
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Gallery
Video player Music player
FM radio
Video player
You can use the video player on your phone to watch videos.
Watch a video
1. On the home screen or list menu, tap Videos.
2. Select the video that you want to watch.
3. Tap the on-screen keys to control the video
playback.
4. Press the volume buon to adjust the sound.
5. Tap to select more opons.
Music player
You can listen to your favourite music with the music player. The music app is a central hub for your favourite music whether it is stored in your phone or streamed through a music service.
Listen to music
1. On the home screen or list menu, tap Music.
2. Tap a song from the list, or tap to find your
desired song.
3. Tap the on-screen keys to control the music playback.
4. Press the volume buon to adjust the sound.
5. Tap
to select more opons.
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FM radio
You can listen to radio programs with your phone.
You must connect a headset before using the FM radio on your phone.
Video player Music player
FM radio
Listen to a radio station
1. On the some screen or list menu, tap FM Radio.
>
2. Tap
3. Use the on-screen keys to control playback:
4. Press the volume buon to adjust the sound.
5. Tap to select more opons.
Search. It will start scanning
automacally and save the available channels.
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Web & network
Connect to the Internet
Web browse
You can connect your phone to the Internet and browse a web page.
Connect to the Internet
Your phone connects to the Internet whenever
necessary, using a Wi-Fi connecon (if available) or your mobile operator's data connecon.
Data connection
You can use your mobile operator's data
connecon.
Turn on data connecon
1. Go to > Data connecon.
2. Tap to turn on or off data connecon.
Turn on data roaming
Connect to your mobile operator’s partner networks and access data services when you are out
Sengs > More... > Mobile networks
Some apps and services may transfer data over your mobile operator's cellular
network, which may result in addional
fees. Contact your mobile operator for details.
of your mobile operator’s coverage area.
1. Go to
2. Tap
Sengs > Data usage.
> Data roaming to turn it on or off.
Using data services while roaming may be costly. Check with your mobile operator for data roaming rates before you use data roaming.
Use your phone as a wireless router
Share your data connecon with other devices by
turning your phone into a wireless router.
1. Go to hotspot.
2. Tap to turn on portable Wi-Fi hotspot.
Sengs > More... > Tethering &
The other device uses data from your data plan, which may result in data
traffic costs. For info on availability and
costs, contact your network service provider.
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Connect to the Internet
Web browse
Wi-Fi
Connect the device to a Wi-Fi network to use the
Internet or share media files with other devices.
Connect to a wireless network
1. Go to
2. Make sure Wi-Fi is switched to On.
3. The Wi-Fi secon will show the list of networks
detected.
4. Tap the desired Wi-Fi network you want to
connect to.
- If you selected a secured network, you will be
asked to enter the network key or password.
Sengs > Wi-Fi.
3
2
Web browse
You can use your phone to browse websites. Before
browsing a website, please confirm that you have turn on data connecon or Wi-Fi.
Browse a web page
1. On the home screen or list menu, tap Browser.
2. Enter your search keywords or a web page
address.
1
1. The previous web page
2.
Web page preview
3.
View Bookmarks, History and Saved pages.
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Web page preview
Connect to the Internet
Web browse
2
1. View Bookmarks
2. Open a new page
3. Close the web page
1
3
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Bluetooth
Pair with a Bluetooth device Receive data via Bluetooth Send data via Bluetooth
Your phone can connect to a compable Bluetooth
device for exchanging data. Bluetooth creates a
direct wireless connecon between two devices
over short distances.
Pair with a Bluetooth device
1. Go to Sengs > Connected devices > Bluetooth.
2. Make sure Bluetooth is switched to On.
3. A list of available Bluetooth devices will appear.
4. Tap the device you wish to connect with.
5. The pairing is made if your pairing request is
accepted by the other device.
Receive data via Bluetooth
1. Make sure Bluetooth is switched to On.
2. Tap your phone model to make it visible to all
nearby Bluetooth devices.
3. Accept the request and pair with the other
Bluetooth device(s).
4. Slide to open noficaons panel, tap Accept.
Send data via Bluetooth
1. Select the file you want to share.
2. Tap to send the file via Bluetooth.
3. Select a device to start sending the file.
The files received via Bluetooth are
stored in the Bluetooth folder.
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Play store
Search and install an app Uninstall an app
Use the Google Play Store to purchase and
download applicaons and games that are able to
run on your phone. Choose from a wide variety of
free and paid apps ranging from producvity apps,
entertainment, to games.
• A Google Wallet™ payment service
is required to purchase a paid app.
You will be asked to confirm the
method of payment when you purchase an app.
• The availability of Store and the
selecon of items available for
download depend on your region.
Search and install an app
1. On the list menu, tap Play store.
2. Browse applicaons by category, or tap
search with a keyword.
3. Select an applicaon to view informaon.
4. To download it, tap Install.
- If there is a charge for the applicaon, tap the
price, and follow the prompts to complete the purchase.
to
Use a Wi-Fi connecon to download large files.
Uninstall an app
1. On the list menu, tap Play store.
2. Tap
3. Select an app you want to uninstall.
4. Tap Uninstall.
> My Apps.
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Maps & navigation
Use Google maps Find a location
Search for a place Get directions Maps settings
Use this applicaon to pinpoint the locaon of your phone, search for places, or get direcons.
Use Google maps
Google Maps lets you track your current locaon and receive detailed direcons to your desnaon.
It also provides a search tool where you can locate places of interest or an address on a map, or view
locaons at street level.
• On the home screen or list menu, tap Maps.
1
2
4
3
1. find an address or place
2. Map sengs
3. Get direcons
4. Show your locaon
Find a location
Turn on or off location service
In order to find your locaon on your phone, you need to enable locaon service.
1. Go to
2. Switch Locaon to On.
Find your location
• On the Maps screen, tap to find your
locaon on the map.
Sengs > Locaon.
If you are in an area where there are a
lot of surrounding buildings, Locaons may have a hard me pinpoinng your locaon.
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Page 33
Use Google maps Find a location
Search for a place Get directions Maps settings
Search for a place
You can search for a name of an establishment, street, or city. Suggested matches will be shown while you type.
1. On the Maps screen, tap blank space Search here.
2. Enter the place you want to search for.
3. Select the desired place in the result list.
Get directions
Get detailed direcons to where you want to go.
1. On the Maps screen, tap to get direcons.
2. Enter your start point and end point.
3. Select the desired place in the result list.
4. Choose how you want to get to your
desnaon.
5. The map opens showing the route to your
desnaon.
Maps settings
You can set up the Google Maps, tap > Sengs while viewing the maps.
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Page 34
Utilities
Google search Alarm
Calendar
Google search
Use this applicaon to search not only the Internet,
but also apps and contents on your phone.
• On the home screen or list menu, tap Google.
Search on the web or your phone
1. Tap the search field, and then enter a keyword.
2. Select one of the suggested keywords that
appear.
Alarm
You can set up one or more alarms.
Set an alarm
1. On the home screen or list menu, tap Clock.
1. On the clock screen, tap
2. Tap
3. Set the alarm me, and then tap Done.
4. If you want the alarm for mulple days, tap
to add a new alarm.
Repeat.
.
Search with your voice
Use Google Voice Search to find informaon on the
web just by speaking to your phone.
1. On the home screen or list menu, tap Voice search.
- If the Google search bar is available on the Home screen, you can also tap .
2. Speak a keyword or phrase when Speak now appears on the screen.
3. Select one of the suggested keywords that appear.
4. If what you are searching for is in the list, tap the item to open it in its compable app. Otherwise, tap Retry to search again.
Turn off an alarm
• Select the alarm, and drag the check buon to
Off.
Stop an alarm
When the alarm sounds,
- Slide to
- Slide to
specific length of me.
Delete an alarm
• Tap the alarm, and then tap
: the alarm stops.
: the alarm will sound again aer a
.
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Page 35
Google search Alarm
Calendar
Calendar
You can create events and make plans on your calendar.
Create an event
1. On the home screen or list menu, tap Calendar.
2. Select a date, and then tap
3. Edit reminder sengs.
4. Tap Done to save the event.
Manage your events
Edit an event
You can only edit events you have created.
1. While viewing your calendar, tap the event your want to edit.
2. Tap , and then make changes to the event.
3. Tap Done.
Delete an event
• Select the event your want to delete, and then
tap
.
> New event.
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Page 36
Quad core 1.3GHz
UMTS: 900/2100 MHz GSM: 850/900/1800/1900MHz LTE:B1/B3/B7/B20
RAM 3GB + 16GB
Android™
8.1
Micro SDHC/SDXC ≤ 64GB
6.0” 2.5D HD IPS 1440*720
8.0MP+
13.0MP /5.0MP
Wi-Fi (802.11 b/g/n), 3G, Bluetooth 4.0
GPS,A-GPS,GLONASS
3000 mAh
155*75*8.0mm (H*W*D)
188 g
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Page 37
Troubleshooting
The phone does not switch on
Remove/reinstall the baery. Then charge the phone unl the baery icon stops scrolling. Unplug
the charger and try to switch the phone on.
The display shows IMSI failure
This problem is related to your subscripon.
Contact your operator.
The network symbol is not displayed
The network connecon is lost. Either you are in a radio shadow (in a tunnel or between tall buildings)
or you are outside the network coverage area. Try from another place, try to reconnect to the network
(especially when abroad), or contact your network operator for assistance/informaon.
The touch screen responds slowly or improperly If your device has a touch screen and the touch screen is not responding properly, try the following:
- Remove any protecve covers from the touch
screen. Protecve covers may prevent the
device from recognizing your inputs and are not recommended for touch screen devices.
- Ensure that your hands are clean and dry when
tapping the touch screen.
- Restart your device to clear any temporary
soware bugs.
- Ensure that your device soware is upgraded to
the latest version.
- If the touch screen is scratched or damaged,
take it to your local dealer.
Your baery seems to over heat
You might be using a charger that was not intended for use with your phone. Make sure you always use
the authenc accessory shipped with your phone.
You can not send text messages Some networks do not allow message exchanges with other networks. First check that you have entered the number of your SMS centre, or contact
your operator for detailed informaon on this
subject.
You feel that you have missed some calls
Check your call divert opons.
The display shows SIM failure Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be damaged. Contact your operator.
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Page 38
Your phone is not charging
If the baery is completely flat, it might take several minutes of precharge (up to 5 minutes in some
cases) before the charging icon is displayed on the screen.
The picture captured with the phone camera is not clear Make sure that the camera lens on both sides is clean.
Your device freezes or has fatal errors If your device freezes or hangs, you may need to close programs or reset the device to regain
funconality. If your device is frozen and unresponsive, remove the baery and try to switch the phone on. The device reboots automacally.
If this does not solve the problem, perform a factory data reset. On the list menu, tap Sengs > Backup & reset > Factory data reset .
Others cannot hear you speaking on a call
- Ensure that you are not covering the built-in
microphone.
- Ensure that the microphone is close to your
mouth.
- If using a headset, ensure that it is properly
connected.
Another Bluetooth device is not located
- Ensure that the Bluetooth wireless feature is
acvated on your device.
- Ensure that the Bluetooth wireless feature is
acvated on the device you wish to connect to,
if necessary.
- Ensure that your device and the other
Bluetooth device are within the maximum
Bluetooth range (10 m).
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