Dear Customer,
Thank you for choosing MultiPhone PAP5000DUO Smartphone. Before starting to use the smartphone, please read this
manual carefully to discover all its features. Please save this manual and refer to it in the future if you have questions
concerning your device.
This manual contains safety information, technical specifications of Prestigio MultiPhone PAP5000DUO Smartphone,
preinstalled software basic features, setup and other useful information, which will help you to improve your use of the
device, Android operating system and applications.
For information about meaning of the terms used in this manual, please refer to the "Glossary" section at the end of this
manual, as well as to other open information sources or Prestigio customer support line.
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Contents
1. Product Overview
1.1 Package Contents
1.2 Device Overview
2. Getting Started
2.1 Insert a SIM card
2.1 Insert and charge the battery
2.2 Using the storage card
2.3 Hot plug of storage card
2.4 Memory space
2.5 Power on/off and Device Reset
2.6 Startup Wizard
3. Home Screen
3.1 Status and notifications
3.2 Shortcuts to Add widgets
3.3 Finger gestures
3.4 Coping files to and from the storage card
3.5 Searching the device and the web
4. Personalizing
4.1 Change your wallpaper
4.2 Personalize your Home screen with folders
4.3 Rearrange widgets and shortcuts on your Home screen
5. Communication
5.1 Contacts
5.2 Making a Phone call
5.3 Messaging
6. Web browsing
7. Manage Applications
8. Typical applications introduction
8.1 Music Player
8.2 Video Player
8.3 Gallery
8.4 File Manager
8.5 Instant Messaging tools
8.6 E-mails
8.7 Camera
9.Prestigio preinstalled applications
10. Settings
10.1 SIM management
10.2 Wireless & networks
10.3 Audio Profiles
10.4 Display
10.5 Storage
10.6 Battery
10.7 Apps
10.8 Accounts& Sync
10.9 Location service
10.10 Security settings
10.11 Language & input setting
10.12 Backup &reset
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10.13 Date & Time setting
10.14 Schedule power on/off
10.15 Accessibility
10.16 Developer options
10.17 About smartphone
11. Troubleshooting
11.1 Force shutdown
11.2 Restore default settings
11.3 System updating
12. Glossary
Appendix A. eReader Prestigio (Application Manual)
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Disclaimer
As the Prestigio products are constantly updated and improved, your device’s software may have a slightly different
appearance or modified functionality than presented in this User Manual. We make every effort to ensure that the
information and procedures in this user manual are accurate and complete. No liability can and will be accepted for any
errors or omissions. Prestigio reserves the right to make any changes without further notice to any products herein.
About Android
An Android phone can perform many functions as a computer. You can also adjust it to better suit your needs, to receive the
information you want and have fun at the same time. You can add and delete applications, or enhance them to improve
functionality. In Android Market you can download a range of applications and games from a constantly growing collection.
You can also integrate applications on your Android phone with your personal data and online accounts. For example, you can
back up your track of your appointments and engage in as much social networking as you like.
Applications
An application is a phone program that helps you perform a task. For example, there are applications to make calls, take
photos and download more applications.
Note: The colors and specifications shown/mentioned in the user manual may differ from the actual product. Images shown
are for representation purpose only.
Important Safety Instructions
Your Prestigio MultiPhone PAP5000DUOSmartphone is manufactured and designed for mobile usage.
Please read the following instructions carefully. It helps you to use your device without safety issues and keep your
Smartphone in good working condition:
1. Do not place objects on top of the MultiPhone as objects may scratch the screen.
2. MultiPhone should be kept away from extreme changes of temperature.
3. Protect it from direct sunlight or heat sources.
4. Protect the device from moisture and from dusty or smoky environment as it can harm the smartphone.
5. Keep your MultiPhone away from contact with active chemicals.
6. Do not place the MultiPhone on an uneven or unstable surface. Fall of the device can cause damage to the LCD screen
which is not covered with warranty.
7. Do not expose the MultiPhone to strong magnetic or electrical field.
8. Protect your MultiPhone from hits and extreme pressure.
9. Operation Temperature: This MultiPhone should only be used in environments with ambient temperatures between 0°C
(32°F) and 50°C(122°F).
10. Do not insert into MultiPhone devices or items not matching to standard sockets on it.
11. Do not use MultiPhone in the rain - it is NOT a waterproof device. Protect the MultiPhone from dust, dirt and high
humidity.
12. Do not use Your MultiPhone during driving.
13. Use only manufacturer approved chargers. Using non-original chargers may cause damage of the device and be harmful to
your health.
14. The MultiPhone and the adapter may produce some heat during normal operation or charging. Avoid placing it to the
soft surfaces, other places and conditions which may prevent normal dispersion of the heat, causing device overheating.
15. Disconnect the MultiPhone from an electrical outlet after it is charged.
16. Do not use a pen or any sharp object to tap the screen. Clean the touch screen with a soft cloth. If needed, dampen the
cloth slightly before cleaning. Never use abrasives or cleaning solutions.
17. DO NOT disassemble the MultiPhone, only a Prestigio certified service technician should perform repair.
18. Always power off the MultiPhone to install or remove external devices, SIM and memory cards, the MultiPhone does not
support hot-plug installation of such items.
19. Your MultiPhone must be switched off during airplane take-off and landing.
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Safety instruction for using the touch screen
Touch screen enables you to select items or perform function. To avoid any damage or malfunction, please note following:
1. Do not press the touch screen with your fingertips or use sharp tools on the touch screen.
2. Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the
touch screen to malfunction.
3. Do not allow the touch screen to come into contact with liquids. The touch screen may malfunction in humid conditions
or when exposed to liquids.
4. Leaving the touch screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the
touch screen when you do not use the device.
5. For optimal use of touch screen, remove the screen protection film before using your device.
6. Your touch screen has layer that detects small electrical charges emitted by the human body. For best performance tap
the touch screen with your fingertip. The touch screen will not react to touches from sharp objects, such as stylus or
pen
Warranty Information
Prestigio MultiPhone PAP5000 DUO warranty period is 2 years.
Warranty information could be found at http://www.prestigio.com/support/warranty-terms
Prestigio MultiPhone PAP5000DUO Smartphone life cycle is 2 years.
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1
1. Product Overview
Volume +/
- Adjust the volume level
2 Earphone Jack
Earphone
connection
Mi
cro USB port
USB
cable/ DC charger
Menu Button
Displays Menu options
5 Back Button
Back to the previous page
6 Home
Back to
Home screen
Power button
Turn on/off the device,
Take photos/record video
9 Speaker
Listen to the phone calls or
1.1 Package Content:
Prestigio MultiPhone 5000 DUO (PAP5000_DUO) – 1x
AC Adapter – 1x
Earphones – 1x
USB Cable – 1x
Quick Start Guide – 1x
Warranty Card – 1x
Legal and Safety Notices – 1x
Li-Polymer Battery – 1x
Pouch - 1x
Before you start using your MultiPhone, you may need to insert your Micro SIM card. If no card is
installed, the message “No SIM card” appears on the phone’s lock screen.
If you don't have a SIM card inserted in your mobile phone, you cannot connect to mobile networks
for voice and data services as well as SMS messaging. At the same time you can connect to Wi-Fi
network to sign into your Google and Prestigio accounts, browse the Web (via WiFi only) and to use
other features of your phone.
Your phone has 2 SIM card slots, which are located on its back side and protected with a back cover.
Remove the back cover as shown on the picture below and insert the SIM cards into respective slots.
2.2 Insert and charge the battery
Prestigio MultiPhone comes with a Lithium-Ion Polymer rechargeable battery and is designed to use
only manufacture-specified original batteries and accessories.
In order to install the battery please remove the back cover and put the battery into the battery
compartment, matching its contacts to the contacts of the phone set.
You can see battery status on status bar of MultiPhone in the lower right corner of the home
screen. Android OS has battery charge detection system and notify user if battery charge is low and
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device need to be connected to AC adapter. If you will see such message, or your device couldn’t power
on, connect original AC power adapter to charge your device. Plug one end of the adapter into the
power jack of the device, and the other to the power socket (see the picture below).
To extend the battery operation life, wait for finish of charge process. Please, fully charge your new
device after unpacking.
Alternatively, you can charge your smartphone by connecting it via USB cable to the USB port of
computer. But please be informed, that in this case, due to lower power output of USB bus, the charging
can take more time.
[Note]: it is normal if the device is warm or hot during charging, you can use it as usual, just follow the
respective security precautions.
Please be informed, that Li-Ion battery is considered to be a consumable part of your MultiPhone, it’s
rated capacity might fall up to 50% during first two years from the date of purchase; such reduction of
capacity is not a defect and is not covered with warranty.
DO NOT throw the battery in municipal waste.
2.2 Using the storage card
Your new Prestigio MultiPhone 5000 DUO (PAP5000DUO) Smartphone is equipped with Micro SD
card slot to extend available device memory. It is compatible with Micro SD/ Micro SDHC/ TF-Flash card
formats of size up to 32Gb. Proper functioning of larger capacity cards is not guaranteed.
Insert the storage card
The storage card slot is located on the back side of the device, next to SIM card slots, and is
protected with a back cover.
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To insert a card, remove the back cover from the phone, place the card in the tray, flip it and move
towards to lock (see the respective signs on the memory card tray).
DO NOT push the card or its tray too strong, this could damage the card tray or the storage card
itself.
Browse files in the storage card
To browse the files you should do one of the following:
● Select “Explorer” icon to view files in the storage card;
● You can also install and run any other third party file browser applications.
Remove the storage card
To avoid data loss or damage, please stop using files/programs in the storage card, and then tap
Settings> Storage> Unmount SD card to remove it safely.
To remove the storage card, unlock the memory card tray, open it and pull the card
[Note]:
1. Make sure the location and direction of the storage card is correct when inserting.
2. To avoid possible issues or incompatibility of the storage card with your MultiPhone, major brands of
storage card are recommended. Never use damaged or cracked storage cards as this might damage the
MultiPhone or cause loss of your data
2.3 Hot plug of storage card
Please do not hot plug the storage card when using or browsing its files.
For example, when you are running the Music/Video Player/ Gallery, the storage card could be damaged
and files on it might become corrupt if you take out the storage card without proper preparation. As for
details of inserting/removing storage card, see 2.2 Use the storage card.
2.4 Memory space
The capacity of built-in flash chip is 4GB. The device contains 2 memory partitions: Internal storage &
NAND Flash storage. The space is partitioned to store apps, setting and user data. A part of storage will
be reserved for system resources and wouldn’t be available for user. The exact size of available memory
may vary depending on Firmware version.
MultiPhone supports extended storage – micro SD cards of 32GB maximum capacity.
2.5 Power on/off
1. Power on: press down the Power Button and hold it for a while to turn on the device when the
battery is full enough.
2. Power off: press down the Power Button and hold it for about 3 seconds and then select Power Off
in popup menu to turn off the device.
3. Screen Lock:short-press down the Power Button once to shutdown the screen to save battery life.
Short-press down the Power Button again to activate the lock screen. After unlocking, the device will
resume the screen before locking.
Your device turns off the touch screen when you do not use it for a specified period. You can set
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the length of time that the device waits before turning off the screen. See Settings/Display/Screen timeout. You can also set customized pattern, PIN or password to unlock the screen. See
Settings/Location & Security settings/Change screen lock.
2.6 Startup Wizard
Prestigio Startup Wizard will guide you through the initial setup of your MultiPhone. It appears at
first start and consists of several steps. Following information will help you to avoid issues during that
stage.
Right after the switch one and boot sequence, if you had already installed the SIM card(s) a PIN code
request menu will appear. Use the numeric keypad to enter the PIN and confirm it by OK button.
Please pay attention to the correct input of the PIN code, in case of 3 wrong attempts the SIM card
will be blocked and you’ll need a PUK code to unblock it (refer to you SIM card manual or mobile
network provider for PIN and PUK codes info)
If you have two SIM cards installed – pls enter the respective PIN for another card to activate it as
well. Upon completing this stage system will inform you of successful SIM card connection:
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You may choose Close to proceed with Startup Wizard or change the settings by choosing Change
(see Settings chapter for details)
Welcome! Screen appears after this. It allows you to choose the desired language of the operational
system of Prestigio MultiPhone. Tap “Change language” button to access a list of available languages.
You can select the language you need in this list, than you’ll return back to the Welcome screen. Tap
Next, read and accept End User License agreement to continue
Keyboard Input Language screen provides users with option to select the necessary layouts of
Android Keyboard.
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You may keep the keyboard in a system language or select several layouts (e.g. English (US) and German)
by checking respective checkboxes.
Tap Back button and to continue when ready.
Date and Time screen has to be used for exact Time Zone setup. By default the MultiPhone tries to
retrieve time information from Internet time servers. In case you do not have an Internet access right
now you may use Advanced Options button and configure the time and date manually.
Tap Next button to continue to WiFi connection screen.
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To connect to a Wi-Fi network, you should tap button Configure WiFi, choose your network SSID name in
a list, enter the password in pop-up menu and press Connect:
[NOTE] You may check the Show Password option in order to make it visible, but please consider the
possible risks.
After successful connection, the Wi-Fi connected icon will appear on the status bar.
Tap Back button and to continue.
Third party applications screen allows the customer to install the pack of programs which enhance
MultiPhone’s functionality.
Installer Prestigio utility has the extended functionality comparing the default Third party application
utility. It provides user with the better tools for management of pre-loaded applications and games.
Installer Prestigio scans the MultiPhone for installation files pre-loaded at factory, displaying the found
application in a list. In addition, it offers the customer to check online Prestigio repository for
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applications and games for this particular model and region. Tap Check Online Now button to use this
option. Application name, as well as its brief description and size will be displayed in the list.
You may check the desired ones and tap Download and Install button. After you accept the Legal
disclaimer the installation starts.
After the installation finish successfully, Wizard will automatically continue to the Final screen. The
final wizard screen will appear upon the installation of the third party applications
Now you can tap OK button and start using your MultiPhone. Hope you will enjoy this experience. Thank
you!
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3
3. Home Screen
The Home screen is your starting point to access all the features on you device. It displays application
icons, widgets, shortcuts, and other features. You can customize the Home screen with different
wallpaper & widgets and display items you want. See the Personalizing section in this manual.
When you start, the Home screen appears.
Sleep mode
Sleep mode suspends your device to a low power state while the display is off in order to save battery
power. You will still be able to receive messages while the device is in Sleep mode.
[Note]: By default the device enters sleep mode automatically in case it’s not operated for 2 minutes.
You may change this time or even disable automatic sleep mode activation in menu Settings-Device-
Display-Sleep.
Wake up from sleep mode
To wake up your device manually, press the Power Button. You will see a Lock Screen than.
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Unlocking the screen
Touch the lock icon , hold it and slide towards.
Please note, that depending on the direction you move the unlock icon, you may just unlock the
MultiPhone and enter Home screen, or start the Camera application , launch Phone
application or enter Messaging app.
Other unlock ways, like PIN code, Face Unlock, Pattern etc. could be set up by user in menu Settings-
You can go to the extended Home screen by sliding your finger horizontally across the screen to go to
the left or right side of the Home screen. Tap the icon to view all applications on your device.
3.1 Status and notifications
Status and Notification Icons may appear.
The status bar contains different information like time and date, battery status, wireless networks
status, active notifications from Android OS or installed applications and so on. When an application is
running, corresponding notification icon will appear in the notification area. Icons you may often see are
listed as follows:
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Status icons and its meanings
Back
Menu icon
Tap to go to the Home screen
Recently applications view
Android debug bridge enabled
Connected to a Wi-Fi network and display the signal strength
Battery status
Notification icons meanings
New Gmail (Google Mail) message
New Email message
Music player is ongoing
SD card is mounted
USB Connected
Airplane mode
Settings
Notification panel
Notifications alert you to the arrival of new messages, calendar events, and alarms, as well as other
events, like downloads.
When a notification arrives, its icon appears at the top of the screen. Icons for pending notifications
appear on the left, and system
icons showing things like Wi-Fi signal or battery strength on the right
If a new notification icon displays in the status bar, touch and hold the status bar, then slide your
finger upwards to open the Notifications panel as follows:
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If you have several notifications, you can scroll down the screen to view more notifications. Certain
notifications can be expanded to show more information, such as email previews or calendar events. The
one at the top is always expanded when possible. To open the related app, touch the notification icon on
the left. Some notifications also allow you to take specific actions by touching icons within the
notification. For example, Calendar notifications allow you to Snooze (remind you later) or send email to
other guests.
When you’re finished with a notification, just swipe it away.
Simply touch the Back button or slide the Notification panel up to close it.
Quick Settings
Quick settings menu is placed on the top of notification panel. It provides the user with the convenient
way to change the most frequently used settings of the smartphone. To open Quick Settings, swipe
down from the top edge of any screen, you may navigate all three tabs by sliding them right and left.
The default (middle) tab contains on/off switches for WiFi, BlueTooth connection, GPS sensor and
Data connection button, which allows you to turn instant data connection off, turn it on – and choose
the SIM card which supposed to be used for this.
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The left tab contains the following controls:
The Brightness switch, which toggles the Brightness modes
Timeout button – allows you to setup the display backlight timout
Auto rotation switch – turns on/off the rotation sensor
Airplane mode – turns on/off the Airplane mode (all the data connection interfaces are disabled)
The right tab is used for default profiles settings and contains buttons for General, Silent, Meeting and
Outdoor profiles.
3.2 Shortcuts to Add widgets
Widgets put at-a-glance important information and media content up front on your Home screen. Some
widgets are already added to your Home screen for your convenience. You can add more from the
available selection of widgets, or download more widgets.
Adding a widget to your Home screen
To add widgets to Home screen, you can:
- Tap on the home screen to enter into all apps interface as follows
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