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prestige
User s Information Manual
WARNING
To maintain the safety & longevity
of your appliance read and follow
the maintenance schedule information throughout this manual.
WARNING
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or the gas
supplier.
If the information in this manual is not followed exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
Revised 1/7/14
FOR YOUR SAFETY
2011-58 Prestige User’s Manual
Page 2
Table of Contents
PRODUCT & SAFETY INFORMATION Page 1
Service and Maintenance
PRESTIGE Operation
Boiler & System Water
SECTION I - Combustion Air - Prevention of Contamination Page 3
Potential Contaminating Products
Areas likely to find these Products
SECTION II - Maintenance Schedule Page 4
Service Technician
Owner Maintenance
SECTION III - Maintenance Procedures Page 5
Daily Maintenance
Monthly Maintenance
6-Month Maintenance
SECTION IV - Operations Instructions Page 8
SECTION V - TriMax Operation Page 9
Replacement Parts Page 21
The following terms are used throughout this manual to bring attention to the presence of potential hazards or
to important information concerning the product.
WARNING
Indicates a potentially hazardous situation,
which if ignored, can result in death, serious
injury or substantial property damage.
NOTICE
Indicates special instructions on installation,
operation or maintenance, which are important to
equipment but not related to personal injury hazards.
CAUTION
Indicates a potentially hazardous situation
which, if ignored, may result in minor injury or
property damage.
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Product & Safety Information
PRODUCT & SAFETY INFORMATION
WARNING
HOMEOWNER: The PRESTIGE installation manual is
or use only by a qualified heating installer / service
f
technician. Refer to this User’s Information Manual
for your reference. Failure to comply could result in
severe personal injury, death or substantial property
damage.
WARNING
A byproduct of any gas fired appliance (stove, fireplace, clothes dryer, water heater, furnace, boiler,
etc.) is carbon monoxide. In the absence of any
state or local codes requiring the installation of
carbon monoxide detector and alarms, ACVTriangle Tube recommends the following:
- Installation of a carbon monoxide detector and
alarm that is wired on same electrical circuit as
the boiler.
- Installation of a carbon monoxide detector and
alarm on each level of the building where there
are bedrooms and in the living area outside the
bedrooms.
- Installation of a carbon monoxide detector and
alarm in the room that houses the appliance.
- Installation of a carbon monoxide detector and
alarm with battery back up.
- Installation of a carbon monoxide detector and
alarm that complies with NFPA 720.
NOTICE
TECHNICIAN:When calling or writting about the
RESTIGE, please have the boiler model and serial
P
number available.
STOP! READ BEFORE SERVICING
WARNING
Failure to adhere to the guidelines on this page can
result in severe personal injury, death or substantial
property damage.
Service and Maintenance
• To avoid electric shock, disconnect electrical supply
before performing service or maintenance.
• Allow the unit to cool down prior to servicing to avoid
severe burns.
• The PRESTIGE must be maintained as outlined in
this manual and have at least annual service performed by a qualified service technician to ensure
unit / system reliability.
PRESTIGE Operation
• Do not block flow of combustion air to the PRESTIGE. If the combustion air blockage is easily
accessible and removable, then remove it. If blockage is not obvious or cannot be removed, have the
unit and system checked by a qualified service technician.
• Do not allow contaminated air to enter the unit’s
combustion air inlet. See page 3 for details.
WARNING
ACV-Triangle Tube accepts no liability for any damage, injury or loss of life resulting from incorrect
installtion, from alteration of any factory supplied
parts or from the use of parts or fittings not specified byACV-Triangle Tube. If there is a conflict or
doubt about the proper installation/operation of the
unit or any factory supplied or replacement parts
please contact a qualified heating installer/service
technician.
• The PRESTIGE is equipped with a low water cutoff
device. The boiler and system piping must be filled
and pressurized to 12 psig prior to startup. The unit
will shut down if the pressure falls below 10 psig.
• Should overheating occur or the gas supply fail to
shut off, DO NOT turn OFF or disconnect the electrical supply to the pump. Instead, shut off the gas
supply at a location external to the appliance.
• Do not use this unit if any part has been under water.
Immediately call a qualified service technician to
inspect the boiler and to replace any part of the control system and any gas control, which has been
under water.
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Product & Safety Information
Boiler & System Water
• Have the boiler and system water chemistry
checked at least annually by a qualified service technician.
• Do not use petroleum-based cleaning or sealing
compounds in the boiler or system. Gaskets and
seals in the system may be damaged. This can
result in substantial property damage.
• Do not use any product not specifically designed for
boiler / hydronic heating systems. Serious damage
to the unit, piping system, personnel and / or property may result.
• Continual fresh makeup water will reduce the life of
the PRESTIGE. Addition of oxygen can cause internal corrosion in the system components. All leaks in
the piping system must be repaired at once to prevent makeup water.
• Do not add cold water to a hot unit. Thermal shock
can cause premature failure to the boiler heat
exchanger.
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Combustion Air - Prevention of Contamination
SECTION I - COMBUSTION AIR - PREVENTION OF
ONTAMINATION
C
WARNING
If the PRESTIGE combustion air inlet is located in
any area likely to cause or contain contamination, or
if products, which would contaminate the air cannot
be removed, the combustion air must be re-piped
and terminated to another location. Contaminated
combustion air will damage the unit and its burner
system, resulting in possible severe personal injury,
death or substantial property damage.
WARNING
Do not operate a PRESTIGE unit if its combustion air
inlet or the unit is located in or near a laundry room
or pool facility. These areas will always contain hazardous contaminates.
Pool and laundry products and common household
and hobby products often contain fluorine or chlorine compounds. When these chemicals pass
through the burner and vent system, they can form
strong acids. These acids can create corrosion of
the heat exchanger, burner components and vent
system, causing serious damage and presenting a
possible threat of flue gas spillage or water leakage
into the surrounding area.
Please read the following information. If contaminating chemicals will be present near the location of
the combustion air inlet, the installer should pipe the
combustion air inlet to another location per the
PRESTIGE installation manual.
Potential Contaminating Products
Spray cans containing chloro/fluorocarbons
-
- Permanent Wave Solutions
- Chlorinated wax
- Chlorine - based swimming pool chemicals and
spa cleaners
- Calcium Chloride used for thawing ice
- Sodium Chloride used for water softening
- Refrigerant leaks
- Paint or varnish removers
- Hydrochloric acid / muriatic acid
- Cements and glues
- Antistatic fabric softeners used in clothes dryers
- Chlorine-type bleaches, detergents, and cleaning solvents found in household laundry rooms
- Adhesives used to fasten building products and
other similar products
Areas likely to find these products
- Dry cleaning / laundry areas and establishments
- Beauty salons
- Metal fabrication shops
- Swimming pools and health spas
- Refrigeration Repair shops
- Photo processing plants
- Auto body shops
- Plastic manufacturing plants
- Furniture refinishing areas and establishments
- New building construction
- Remodeling areas
- Garages with workshops
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Maintenance Schedule
SECTION II - Maintenance Schedule
Service Technician
At least on an annual basis the following maintenance
should be performed by a qualified service technician:
General
- Attend to any reported problems.
- Inspect the interior of the boiler jacket area; clean
and vacuum if necessary.
- Clean the condensate trap and fill with fresh water.
- Check boiler fluid pH on systems.
- Check for leaks: water, gas, flue and condensate.
- Verify flue vent piping/gaskets and air inlet piping are
in good condition, sealed tight and properly supported.
- Check boiler water pressure, piping and expansion
tank.
- Check control settings.
- Check ignition electrode (sand off any white oxide;
clean and reposition).
Owner Maintenance
Periodically:
- Check the area around the unit.
- Check and remove any blockage from the combustion air inlet and ventilation openings.
- Check the temperature/pressure gauge.
Monthly:
- Check vent piping.
- Check combustion air inlet piping.
- Check the pressure relief valve.
- Check the condensate drain system.
Every 6 months:
- Check boiler piping and gas supply piping for corrosion or potential signs of leakage.
- Operate the pressure relief valve.
- Check ignition wiring and ground wiring.
- Check all control wiring and connections.
- Check burner flame pattern (stable and uniform).
Additional items if combustion or performance is
poor:
- Clean heat exchanger and flue ways.
- Remove burner assembly and clean burner head
using compressed air only.
Once the maintenance items are completed, review the
service with the owner.
WARNING
Follow the maintenance procedures given
throughout this manual. Failure to perform the
service and maintenance or follow the directions
in this manual could result in damage to the
PRESTIGE or in system components, resulting
in severe personal injury, death or substantial
property damage.
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Maintenance Procedures
SECTION III - MAINTENANCE PROCEDURES
WARNING
The PRESTIGE must be inspected and serviced
annually, preferably at the start of the heating season, by a qualified service technician. In addition,
the maintenance and care of the boiler as outlined
on page 4 and further explained on pages 5 through
7 must be performed to assure maximum efficiency
and reliability of the unit. Failure to service and
maintain the PRESTIGE and the system components
could result in equipment failure, causing possible
severe personal injury, death or substantial property
damage.
NOTICE
The following information provides detailed instruction for completing the maintenance items outlined
in the maintenance schedule on page 4. In addition
to this maintenance, the PRESTIGE should be serviced at the beginning of the heating season by a
qualified service technician.
1. Combustible / flammable materials - Do not
store combustible materials, gasoline or other
lammable vapors or liquids near the unit.
f
Remove immediately if found.
2. Air contaminates - Products containing chlorine
or fluorine, if allowed to contaminate the combustion air, will cause acidic condensate within
the unit. This will cause significant damage to
the unit. Read the list of potential materials listed on page 3 of this manual. If any of these
products are in the room from which the unit
takes its combustion air, they must be removed
immediately or the combustion air intake must
be relocated to another area.
Check Combustion Air Inlets
1. Verify that ventilation air openings to the
mechanical room are open and unobstructed.
2. Verify that the unit’s vent termination and combustion air intake are clean and free of obstructions. Remove any debris on the air intake or
flue exhaust openings. If removing the debris
does not allow the unit to operate correctly, contact your qualified service technician to inspect
the unit and the vent / combustion air system.
Daily Maintenance
Check the Surrounding Area
WARNING
To prevent potential of severe personal injury, death
or substantial property damage, eliminate all the
materials listed on page 3 from the area surrounding
the unit and from the vicinity of the combustion air
inlet. If contaminates are found:
Remove products immediately from the area. If they
have been there for an extended period, call a qualified service technician to inspect the unit for possible damage from acid corrosion.
If products cannot be removed, immediately call a
qualified service technician to re-pipe the combustion air inlet piping and locate the combustion air
intake away from the contaminated areas.
Check Temperature Display and Pressure Gauge
1. Ensure the pressure reading on the pressure
gauge does not exceed 25 psig. Higher pressure readings may indicate a problem with the
expansion tank.
2. Ensure the temperature on the display panel
does not exceed 194ºF. Higher temperature
readings may indicate a problem with the operating thermostat controls.
3. Contact a qualified service technician if problem persists.
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Maintenance Procedures
Flexible Tubing
(or 3/4 PVC/
CPVC Piping
to Drain)
Compression
Nut with
Rubber Seal
Fill Plug
with Vaccum
Break Port
Condensate
Drain Assembly
Plastic Ball
(Not shown)
Retaining Nut
Place the Metal
Washer and (2)
Rubber Gaskets
in this Order for
Proper Seal.
Monthly Maintenance
Check Vent Piping
1. Visually inspect the entire length of flue gas vent
piping including all joints and appliance adapter
or any signs of blockage, leakage or deteriora-
f
tion of gaskets. Notify a qualified service technician immediately if any problems are found.
WARNING
Failure to inspect the venting system as noted and
have it repaired by a qualified service technician can
result in the vent system failure, causing severe personal injury or death.
Check Combustion Air Inlet Piping
1. Visually inspect the combustion air inlet piping for
any signs of blockage. Inspect the entire length
of the combustion air inlet piping to ensure piping
is intact and all joints are properly sealed.
3. If you notice flue gas leaking this indicates a dry
ondensate drain assembly. Fill the condensate
c
drain assembly with water. Contact a qualified
service technician to inspect the unit and condensate line and refill the condensate drain
assembly if problem persists regularly.
4. Ensure the condensate drain line is not blocked
by pouring water through the fill plug port on the
condensate drain assembly. The water should
flow out of the end of the drain line. If water
does not appear at the end of the drain line, contact a qualified service technician to inspect and
clean the condensate line.
5. To fill the condensate drain assembly, if neces-
sary, remove the fill plug from the condensate
assembly. Slowly pour water into the trap
assembly until water appears at the end of the
drain line. Stop filling and replace plug.
2. Notify a qualified service technician if any problems are found.
Check Pressure Relief Valve
1. Visually inspect the primary pressure relief valve
and the relief valve discharge pipe for signs of
weeping or leakage.
2. If the pressure relief valve often weeps, the
expansion tank may not be operating properly.
Immediately contact a qualified service technician to inspect the unit and system.
Check Condensate Drain System
1. Ensure condensate drain assembly is firmly
secured to bottom of heat exchanger/unit. See
Fig.1.
WARNING
Do not operate PRESTIGE without condensate drain
assembly firmly installed on unit and filled with
water. If the trap is not installed and full of water flue
gases can be emitted into the surrounding area
causing severe personal injury or death.
2. While the unit is running, check the discharge
end of the condensate drain tubing. Ensure no
flue gas is leaking from the condensate drain
tubing by holding your fingers near the opening.
Fig. 1: Condensate Drain Assembly
Check Automatic Air Vents (If Used)
1. Remove the cap “A” from any automatic air vent
in the system and check operation by depressing
valve “B” slightly with the tip of a screwdriver. See
Fig. 2.
2. If the air vent valve appears to be working freely
and not leaking, replace cap “A”, screwing it on
fully.
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Maintenance Procedures
A
S
crew Cap
Completely ON
B
. Have the air vent replaced by a qualified service
3
technician if it does not operate correctly.
Fig. 2: Automatic Air Vent
6-Month Maintenance
Check Water and Gas Piping
1. Remove the boiler front jacket panel and perform a
gas leak inspection per steps 1 through 6 of the
Operating Instructions on page 8. If gas odor or
leak is detected, immediately shut down the unit
following procedures on page 8. Call a qualified
service technician.
2. Visually inspect for leaks around the internal boiler
water connections and around the heat exchanger.
Visually inspect the external system piping, circulators, and system components and fittings.
Immediately call a qualified service technician to
repair any leaks.
WARNING
o avoid water damage or scalding due to valve
T
operation, a discharge line must be connected to the
elief valve outlet and directed to a safe place of dis-
r
posal. This discharge line must be installed by a
qualified service technician or heating / plumbing
installer in accordance with the PRESTIGE installation manual. The discharge line must be terminated
so as to eliminate possibility of severe burns or
property damage should the valve discharge.
2. Read the temperature display and pressure
gauge to ensure the system is pressurized. Lift
the relief valve top lever slightly, allowing water to
relieve through the valve and discharge piping.
3. If water flows freely, release the lever and allow
the valve to seat. Watch the end of the relief
valve discharge pipe to ensure that the valve
does not weep after the line has had time to
drain. If the valve weeps, lift the lever again to
attempt to clean the valve seat. If the valve
does not properly seat and continues to weep
afterwards, contact a qualified service technician to inspect the valve and system.
4. If the water does not flow from the valve when
you lift the lever completely, the valve or discharge line may be blocked. Immediately shut
the unit down per the instructions on page 8.
Call a qualified service technician to inspect the
valve and system.
WARNING
Have leaks fixed at once by a qualified service technician. Failure to comply could result in severe personal injury, death or substantial property damage.
Operate Pressure Relief Valve
1. Before proceeding, verify that the relief valve
outlet has been piped to a safe place of discharge, avoiding any possibility of scalding from
hot water.
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Operating Instructions
SECTION IV - OPERATING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
A. This appliance does not have a pilot. It is equipped with
n ignition device which automatically lights the burner.
a
DO NOT try to light the burner by hand.
B. BEFORE OPERATING, smell all around the appliance
area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any
phone in your building
•Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
OPERATING INSTRUCTIONS
1. STOP! Read the safety information above. This appli-
ance is equipped with an ignition device which automatically lights the burner. DO NOT try to light the burner by hand.
2. Set room thermostat(s) to lowest setting. Turn the
external manual gas valve handle clockwise
“CLOSE” (valve handle shall be perpendicular to gas
piping).
3. Turn the service switch on the PRESTIGE control panel
OFF.
4. Remove the front jacket panel on the unit.
5. Turn the external manual gas valve handle counter
clockwise to “OPEN” gas supply (valve handle
shall be parallel to gas piping).
6. Wait five (5) minutes to clear out any gas. If you then
smell gas in the jacket enclosure or around the unit,
STOP! Follow “B” in the safety information above. If you
don’t smell gas, go to the next step.
• If you cannot reach your gas supplier, call the fire
epartment.
d
C. Use only your hand to turn the external manual gas
valve. Never use tools. If the valve will not turn by hand,
don’t try to repair it; call a qualified service technician.
Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service technician to
inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
7. Turn the service switch on the PRESTIGE control panel
“ON”.
8. Set room thermostat(s) to desired setting(s).
9. The PRESTIGE control panel display will show the current operating status on the Status Line at the bottom of
the screen. “Standby” means there is no call for heat (all
thermostats are satisfied). “CH Demand” indicates a
space heating call has been received. “DHW Demand”
indicates a domestic hot water call has been received. A
flame icon will be displayed when the unit is fired.
10. If the unit will not operate with a call for heat and the system piping is not hot, follow the instructions “To Turn Off
Gas to Appliance”, below and call your service technician
or gas supplier.
11. Replace the front jacket panel. Make sure the panel is seated firmly in place and all mounting screws are tightened.
1. Set the room thermostat to lowest setting.
2. Turn the service switch on the PRESTIGE control panel
to “OFF”
TO TURN OFF GAS TO APPLIANCE
3. Turn the external manual gas valve handle clockwise
to “CLOSE”.
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TriMax Operation
ECTION V - TRIMAX OPERATION
S
The TriMax Boiler Management System is designed to be flexible yet easy to use. TriMax monitors and controls the
Prestige to provide heat as efficiently as possible. All TriMax features are easy to use through a graphical display
where information is presented either graphically or in plain English, so code charts are not required.
Navigation is performed through four arrow buttons UP, DOWN, LEFT, RIGHT with a center OK button for making
selections and entering information. The INSTALLER button (the small round button) provides the installing con-
tractor with full access to all available features after entering a password.
Figure 2 – TriMax Navigation Buttons
The Main Menu can be entered from the Home Screen by pressing the OK button. The menu system utilizes icons
to represent each selection. The current selected menu is displayed as a reversed image with a text description
shown at the top of the display. Menus can be entered by highlighting the desired icon and pressing the OK button.
The Home Screen icon at the bottom of each screen returns to the Home Screen when selected. The Previous
Screen icon at the bottom of each screen returns to the previous screen when selected.
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TriMax Operation
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Boiler Information
Boiler Information MenuCH/DHW Operation Menu
EZ Setup Menu
Main Menu
Home Screen
Heating Enabled
TriMax Menu Structure
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Page 13
TriMax Operation
The status line displays the current operating state of the Prestige.
See page 11 for a list of all Status Line Messages.
The radiator icon indicates that a
central heating call has been received.
A small number 1 or 2 indicates
which CH calls are active.
Circulator icons indicate which
circulators are currently powered.
The faucet icon indicates that a
domestic hot water call has been
received.
The percentage icon indicates that
an external modulation call has
been received.
This line provides basic information.
The user can press the LEFT or RIGHT
arrow buttons to view Target, Supply,
Return, Domestic,Outdoor, and System
Temperatures.
The Prestige is represented in the center of the Home Screen. Basic operating
information such as supply and return temperatures are displayed as well as
current burner status. A flame symbol is displayed when the unit is fired. The
flame size changes to indicate the current firing rate.
1
2
Home Screen
The Home Screen presents status information in a very user friendly way so that the current state of the boiler
can be quickly accessed.
The screen backlight will illuminate when any button is pressed and remain illuminated for five minutes. Press
the UP or DOWN buttons to turn on the backlight while at the Home Screen without making any changes.
The screen contrast can be adjusted at the Home Screen by pressing and holding the OK button then pressing
and holding the LEFT arrow along with the OK button. The contrast can then be increased by pressing the UP
button or decreased by pressing the DOWN button while holding in the OK button and LEFT arrow. All buttons
must be released and the procedure performed again to switch between increasing and decreasing contrast.
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TriMax Operation
Status Line Message Description
Status Line Messages
Standby
CH Demand
DHW Demand
CH / DHW Demand
DHW Priority
Priority Timeout
External Demand
Slave Operation
Manual Operation
CH Burner Delay
Indicates that the Prestige is ready to respond when a demand is received.
A central heating call has been received.
domestic hot water call has been received.
A
Central heating and domestic hot water calls are being received simultaneously.
oth calls are being satisfied simultaneously because domestic hot water priority
B
has been disabled.
Central heating and domestic hot water calls are being received simultaneously.
Domestic hot water call is being satisfied first because it has priority over central
heating calls.
Central heating and domestic hot water calls are being received simultaneously.
The domestic hot water priority time limit has been exceeded. Priority will now
switch back and forth between central heating and domestic hot water calls until
one call is satisfied.
An external modulation call has been received.
The Prestige is a slave in a cascade system.
The burner or circulators have manually been enabled in the Installer Menu.
The burner will not fire until the call blocking time has elapsed.
DHW Burner Delay
CH Setpoint Reached
DHW Setpoint Reached
CH Post Pump
DHW Post Pump
Freeze Protection
Boiler Protection
Lockout Description
The burner will not fire until the call blocking time has elapsed.
The burner is not fired because the supply/system water temperature exceeds
the setpoint. The central heating circulator continues to operate and the burner
will fire again once the supply/system water temperature drops below the setpoint.
The burner is not fired because the supply/system water temperature exceeds
the setpoint. The domestic circulator continues to operate and the burner will fire
again once the supply/system water temperature drops below the setpoint.
The central heating circulator is running to remove heat from the Prestige at the
completion of a call.
The domestic hot water circulator is running to remove heat from the Prestige at
the completion of a call.
The burner is fired because the freeze protection feature has been activated.
Freeze protection will end once the supply/system water temperature is raised to
60ºF [16ºC].
The burner firing rate is being reduced because of an excessive difference
between the boiler supply and return temperatures. The firing rate will begin
increasing once the temperature difference is less than 45ºF [25ºC].
The lockout which currently has the Prestige shut down is displayed.
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TriMax Operation
Press OK Button
The EZ Setup menu can
be accessed by selecting
this icon.
The CH / DHW Operation
Menu can be accessed by
selecting this icon.
Currently selected menu
The Boiler Information
Menu can be accessed
by selecting this icon.
The Home Screen icon at
the bottom of each screen
returns to the Home Screen
when selected.
The Previous Screen icon at the
bottom of each screen returns to
the previous screen when selected.
Main Menu
The Main Menu can be entered from the Home Screen by pressing the OK button. The menu system utilizes
icons to represent each selection. The currently selected menu is displayed as a reversed image with a text
description shown at the top of the display. Menus can be entered by highlighting the desired icon and pressing
the OK button.
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TriMax Operation
CH/DHW Operation
Heating Enabled
Select CH/DHW Operation
Heating Operation can be
enabled and disabled by
selecting the radiator icon
and pressing the OK button
to toggle operation between
enabled and disabled. A
radiator icon with an X
through it indicates that the
heating function is disabled.
This icon is also displayed
on the Home Screen when
disabled.
Domestic Hot Water Operation
can be enabled and disabled by
selecting the faucet icon and
pressing the OK button to toggle
operation between enabled and
disabled. A faucet icon with an
X through it indicates that the
domestic hot water function is
disabled. This icon is also
displayed on the Home Screen
when disabled.
CH/DHW OperationMenu
The CH / DHW Operation Menu can be entered from the Main Menu by selecting the CH / DHW Operation icon
and pressing the OK button. The CH / DHW Operation Menu provides a simple way to disable either the central
heating or domestic hot water functions of the Prestige.
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TriMax Operation
Select Boiler Information
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Boiler Information
Select Boiler Setpoint
Boiler Information displays
six boiler readings at a time.
Each line contains an
information item followed by
its current value. Press the
UP or DOWN buttons to
scroll through additional
information items.
Boiler Information
Boiler Status
Heating Call
DHW Call
Boiler Firing Rate
Flame ionization Current
Boiler Setpoint
Standby
No
No
__
OuA
__
__
Some information items
include a logging function.
Select the information item
then press the OK button to
view its graph. One sample
is recorded every 12 minutes
to produce a graph of the
last 24 hours.
The following information items
have a logging function.
Boiler Firing Rate
Flame Ionization Current
Boiler Setpoint
Boiler Supply Temperature
Boiler Return Temperature
Boiler Flue Temperature
Outdoor Temperature
DHW Storage Temperature
External Modulation Signal
194
68
-24.00
-16.00 -8.00
0.00
Boiler Setpoint
Boiler Information
oiler Information can be viewed by selecting the Boiler Information icon and pressing the OK button. Boiler
B
nformation provides real time operating information of the Prestige.
I
15
Page 18
TriMax Operation
Information Item Description
Information Items
Boiler Status
Heating Call
DHW Call
Boiler Firing Rate
Flame Ionization Current
Boiler Setpoint
Boiler Supply Temperature
Boiler Return Temperature
Boiler Flue Temperature
Outdoor Temperature
Displays the current operating state of the Prestige. This is the same as the
status line on the home screen.
Displays if a central heating call is present.
Displays if a domestic hot water call is present
Displays the current firing rate of the Prestige.
Displays the current flame ionization current from the ignitor.
Displays the current setpoint of the Prestige.
Displays the current supply temperature of the Prestige.
Displays the current return temperature of the Prestige.
Displays the current flue temperature of the Prestige.
Displays the current outdoor temperature.
DHW Storage Temperature
External Modulation Signal
CHIgnitions
CH Runtime
DHW Ignitions
DHWRuntime
Displays the current DHW storage temperature when Indirect Water Heater
Sensor PSRKIT22 is installed.
Displays the current external modulation signal being received from an external controller.
Displays the number of central heating ignitions since the unit was installed.
This counter increases in increments of twenty.
Displays the number of hours the Prestige has run for a central heating call
since the unit was installed.
Displays the number of domestic hot water ignitions since the unit was installed.
This counter increases in increments of twenty.
Displays the number of hours the Prestige has run for a domestic hot water call
since the unit was installed.
16
Page 19
TriMax Operation
Select Lockout History
a
b
c
d
e
f
b
b
b
b
a
b
c
d
e
f
b
b
a
b
c
d
e
a
b
c
d
e
f
b
b
b
b
a
b
c
d
e
f
b
b
a
b
c
d
b
c
d
e
f
b
b
b
b
a
b
c
d
e
f
b
b
a
b
c
d
e
b
c
d
e
f
b
b
b
d
a
b
c
d
e
f
b
b
f
b
g
a
b
c
d
Lockout History
Select Lockout #1
Lockout History displays the
last eight lockouts. The newest
lockout is displayed at the top
of the screen. The lockout message
is followed by how long ago the
error occured. Press the UP or
DOWN buttons to scroll through
additional lockouts.
Lockout History
1: Low water
2: No error
3: No error
4: No error
5: No error
6: No error
5h ago
25h ago
25h ago
25h ago
25h ago
25h ago
Lockout Details displays the lockout
at the top of the screen followed by
a snapshot of the boiler information
recorded at the time of the lockout.
Press the UP or DOWN buttons to
scroll through additional
information items.
Lockout Details
Low Water
Boiler Status
Heating Call
DHW Call
Boiler Firing Rate
Flame ionization Current
Standby
No
No
__
OuA
Lockout History
Lockout History can be viewed by selecting the Lockout History icon and pressing the OK button. The Lockout
History Screen lists the last eight lockouts along with how long ago they occurred.
17
Page 20
TriMax Operation
Press any ARROW Button
The status line now displays the lockout
The lockout message is displayed at the top of the screen
The lower right corner
displays the lockout
reference code.
The second sentence
gives a possible cure
for the lockout.
The first sentence gives
a description of the
lockout.
The third sentence tells
how to reset the lockout.
Press any ARROW button
to return to the Home Screen while
locked out. The Main Menu can then
be entered from the Home Screen to
help diagnose the problem. Select
the Home Screen icon at the bottom
of any menu screen to return to the
Lockout Screen.
Water level has fallen below
an acceptable operating
level. Increase pressure to
normal range. Boiler will
automatically reset once
water level returns to normal
Low Water
If problem persists,
call for service
E37
--
Lockout Screen
The Lockout Screen replaces the Home Screen if a lockout occurs. The screen backlight will also illuminate constantly while the Prestige is locked out. Pressing any arrow button will return to the Home Screen so that additional troubleshooting can be performed. See pages 19 and 20 for a list of lockouts and descriptions.
18
Page 21
TriMax Operation
Manual Reset Hard Lockouts
C
ode
ockout Message
L
E1 Failed Ignition
E2 False Flame
E3 High Boiler Temperature
E5 Blower Speed
E8 Flame Circuit Error
E9 Gas Valve Circuit Error
E13 Reset Limit Reached
E15 Sensor Drift
E16 Supply Sensor Stuck
E17 Return Sensor Stuck
escription
D
The burner failed to light after 5 ignition attempts.
A flame is being detected prior to ignition.
Boiler temperature has reached 210°F [99ºC]
Blower is not at correct speed or speed signal is not being received by
control module.
Flame circuit test failed.
Gas valve circuit test failed.
Resets are limited to 5 every 15 minutes.
Supply or return sensor reading has drifted.
Supply sensor reading is not changing.
Return sensor reading is not changing.
E18 Sensor Failure
E21 Internal Control Fault
E30 Supply Sensor Shorted
E31 Supply Sensor Open
E43 Return Sensor Shorted
E44 Return Sensor Open
E80 Return > Supply
E87 External Limit Open
Supply or return sensor reading changed very rapidly.
A / D conversion error.
A short circuit has been detected in the boiler supply temperature sensor circuit.
An open circuit has been detected in the boiler supply temperature sensor circuit.
A short circuit has been detected in the boiler return temperature sensor
circuit.
An open circuit has been detected in the boiler return temperature sensor circuit.
Return temperature is higher than supply temperature.
An external manual reset limit has opened
19
Page 22
TriMax Operation
Automatic Reset Soft Lockouts
C
ode
ockout Message
L
E7 High Flue Temperature
E12 Internal Control Fault
E25 Internal Control Fault
E32 DHW Sensor Shorted
E33 DHW Sensor Open
E34 Low Voltage
E37 Low Water
E45 Flue Sensor Shorted
E46 Flue Sensor Open
E76 External Limit Open
E81 Sensor Drift
escription
D
Flue temperature exceeds high limit.
EEPROM misconfiguration
CRC check error.
A short circuit has been detected in the DHW temperature sensor circuit.
An open circuit has been detected in the DHW temperature sensor circuit.
Line voltage has fallen below an acceptable operating level.
Water level has fallen below an acceptable operating level.
A short circuit has been detected in the boiler flue temperature sensor circuit.
An open circuit has been detected in the boiler flue temperature sensor circuit.
An external automatic reset boiler limit has opened.
Supply and return temperatures are not equal.
E89 Incorrect Setting
E90 Firmware Mismatch
E91 System Sensor Shorted
E92 System Sensor Open
E93 Outdoor Sensor Shorted
E94 Internal Display Fault
E95 Supply Sensor Error
E96 Outdoor Sensor Open
E97 Cascade Mismatch
E98 Cascade Bus Error
E99 Controller Bus Error
A parameter setting is in conflict with another setting.
Control module and display firmware versions are incompatible.
A short circuit has been detected in the system temperature sensor circuit.
An open circuit has been detected in the system temperature sensor circuit.
A short circuit has been detected in the outdoor temperature sensor circuit.
Display memory error.
Supply sensor reading is invalid.
An open circuit has been detected in the outdoor temperature sensor circuit.
Cascade configuration has changed.
Communication with other boilers has been lost.
Communication between boiler display and control module has been lost.
20
Page 23
Replacement Parts
4
7
9
10
3
4
2
5
1
6
8
WARNING
Replacement parts must be purchased
through a local ACV-Triangle Tube distributor. When ordering part please provide the
model number and description and/or part
number of replacement part. Use only gen-
uine ACV-Triangle Tube replacement parts
to ensure warranty coverage and to avoid
damage to appliance and improper operation
of appliance. Contact ACV-Triangle Tube at
856-228-8881 or www.triangletube.com for
list of distributors nearest you.
Fig. 3: PRESTIGE Solo 60/110 Jacket Components
Item Part # Description
1 PTJKT10R Rear Panel
2 PTJKT08F Front Jacket Panel
3 PTRKIT129 Control Enclosure Bezel
4 PTJKT22S Side Jacket Panel (Left or Right)
5 PTJKT14T Top Jacket Panel
6 PTJKT18T Top Jacket Access Panel
7 PSRKIT21 Wall Mounting Bracket with Hardware
8 PTJKTSUP02 Support - Boiler Supply Piping
9 PTJKTSUP03 Support - Boiler Return Piping
10 PTJKTSUP01 Support - Jacket
21
Page 24
Replacement Parts
4
9
3
4
2
5
1
6
8
Fig. 4: PRESTIGE Solo 175/250 Jacket Components
Item Part # Description
1 PTJKT12R Rear Panel
2 PTJKT08F Front Jacket Panel
3 PTRKIT129 Control Enclosure Bezel
4 PTJKT22S Side Jacket Panel (Left or Right)
5 PTJKT17T Top Jacket Panel
6 PTJKT20T Top Jacket Access Panel
7 PSRKIT21 Wall Mounting Bracket with Hardware (Not Shown)
8 PTJKT21D Combustion Air Deflector
9 PTJKTSUP01 Support - Jacket
22
Page 25
Replacement Parts
4
3
4
2
5
1
6
8
7
Fig. 5: PRESTIGE Solo 399 Jacket Components
Item Part # Description
1 PTJKT13R Rear Panel
2 PTJKT09F Front Jacket Panel
3 PTRKIT129 Control Enclosure Bezel
4 PTJKT23S Side Jacket Panel (Left or Right)
5 PTJKT16T Top Jacket Panel
6 PSJKT06T Top Jacket Access Panel
7 PSRKIT21 Wall Mounting Bracket with Hardware
8 PTJKT21D Combustion Air Deflector
23
Page 26
4
9
3
4
2
5
1
6
8
7
Replacement Parts
Fig. 6: PRESTIGE EXCELLENCE Jacket Components
Item Part # Description
1 PTJKT11R Rear Panel
2 PTJKT09F Front Jacket Panel
3 PTRKIT129 Control Enclosure Bezel
4 PTJKT23S Side Jacket Panel (Left or Right)
5 PTJKT15T Top Jacket Panel
6 PTJKT19T Top Jacket Panel - Blower Access
7 PEJKT03T Top Jacket Panel - IDWH Access
8 PSRKIT21 Wall Mounting Bracket with Hardware
9 PTJKTSUP03 Support - Boiler Return Piping
24
Page 27
Replacement Parts
9
8
4
6
2
4
7
1
10
3
5
Fig. 7: PRESTIGE Solo 60 Internal Components
Item Part # Description
1 PTRKIT125 Heat Exchanger Body
2 PTADPT07 Vent Outlet/ Combustion Air Inlet Adapter
3 PTRKIT115 Polypropylene Vent Pipe
4 PTRKIT122 Supply / Return Temperature Sensor
5 PTRKIT123 Flue Temperature Sensor
6 PGRKIT20 LWCO Pressure Device
7 PSRKIT05 Condensate Drain Assembly
8 PSRKIT06 Boiler Piping - Return Assembly
9 PSRKIT52 Boiler Piping - Supply Assembly
10 PTRKIT119 Polypropylene Condensate Pan
25
Page 28
Replacement Parts
9
8
4
10
11
6
2
4
7
1
12
3
5
Fig. 8: PRESTIGE Solo 110 Internal Components
Item Part # Description
PTRKIT124 Heat Exchanger Body - Natural
1
PTRKIT125 Heat Exchanger Body - Propane
2 PTADPT07 Vent Outlet/ Combustion Air Inlet Adapter
3 PTRKIT115 Polypropylene Vent Pipe
4 PTRKIT122 Supply / Return Temperature Sensor
5 PTRKIT123 Flue Temperature Sensor
6 PGRKIT20 LWCO Pressure Device
7 PSRKIT05 Condensate Drain Assembly
8 PSRKIT06 Boiler Piping - Return Assembly
9 PSRKIT08 Boiler Piping - Supply Long Assembly
10 PSRKIT07 Boiler Piping - Supply Short Assembly
11 HMCIR01 Circulator
12 PTRKIT119 Polypropylene Condensate Pan
26
Page 29
Replacement Parts
9
8
4
6
2
4
7
1
3
5
10
Fig. 9: PRESTIGE Solo 175/250 Internal Components
Item Part # Description
PSRKIT25 Heat Exchanger Body Solo 175
PSRKIT26 Heat Exchanger Body Solo 250
1
2 PTADPT07 Vent Outlet/ Combustion Air Inlet Adapter
3 PTRKIT116 Polypropylene Vent Pipe
4 PTRKIT122 Supply / Return Temperature Sensor
5 PTRKIT123 Flue Temperature Sensor
6 PGRKIT20 LWCO Pressure Device
7 PSRKIT05 Condensate Drain Assembly
8 PSRKIT28 Boiler Piping - Return Assembly
9 PSRKIT29 Boiler Piping - Supply Assembly
10 PTRKIT120 Polypropylene Condensate Pan
27
Page 30
Replacement Parts
4
8
3
6
2
7
9
5
1
4
10
Fig. 10: PRESTIGE Solo 399 Internal Components
Item Part # Description
PSRKIT44 Heat Exchanger Body (30 PSI)
1
PTRKIT128 Heat Exchanger Body (80 PSI)
2 PTADPT08 Vent Outlet/ Combustion Air Inlet Adapter
3 PTRKIT117 Polypropylene Vent Pipe
4 PSRKIT47 Supply / Return Temperature Sensor
5 PTRKIT123 Flue Temperature Sensor
6 PGRKIT20 LWCO Pressure Device
7 PSRKIT05 Condensate Drain Assembly
8 PSRKIT48 Boiler Piping - Return Assembly
9 PSRKIT49 Boiler Piping - Supply Assembly
10 PTRKIT121 Polypropylene Pan
28
Page 31
Replacement Parts
8
5
15
16
9
6
4
4
10
11
1
3
1
4
12
7
1
3
2
Fig. 11: PRESTIGE Excellence Internal Components
Item Part # Description
1
2 PTADPT07 Vent Outlet/ Combustion Air Inlet Adapter
PTRKIT124 Heat Exchanger Body - Natural
PTRKIT125 Heat Exchanger Body - Propane
3 PTRKIT118 Polypropylene Vent Pipe
4 PTRKIT122 Supply / Return Temperature Sensor
5 PTRKIT123 Flue Temperature Sensor
6 PGRKIT20 LWCO Pressure Device
7 PSRKIT05 Condensate Drain Assembly
8 PSRKIT59 Boiler Piping - Return Assembly
9 PSRKIT60 Boiler Piping - Supply Outlet Assembly
10 PSRKIT61 Boiler Piping - Supply Long Assembly
11 PSRKIT54 Boiler Piping - Supply Short Assembly
12 PSRKIT62 Boiler Piping - Relief Valve Assembly
13 HMCIR01 Circulator
14 PSRKIT56 EXCELLENCE Water Heater Tank
15 PSRKIT57 Valve Actuator
16 PEVLV01 Valve Body
29
Page 32
Replacement Parts
7
2
5
4
1
3
9
6
8
Fig. 12: PRESTIGE Solo 60/175/250 Burner Components
Item
PRESTIGE
Part #
Solo 60
Part #
PRESTIGE
Solo 175-250
Description
1 PSRKIT09 PSRKIT30 Combustion Chamber Insulation
2 PSRKIT11 PSRKIT31 Burner Head with Gasket
3 PTRKIT114 PSRKIT13 Blower with Gasket
4 PSRKIT12 PSRKIT32 Burner Plate
5 PSGSK15 PSGSK16 Burner Plate Gasket
6 PTRKIT111 Gas Valve
PSRKIT80 Venturi - 055 Solo 60
7
PSRKIT82 Venturi - 052 Solo 175
PSRKIT83 Venturi - 051 Solo 250
8 PTRKIT313 Igniter and Cable with Gasket
9 PSRKIT16 Sight Glass Assembly (Glass, Gasket and Bracket)
30
Page 33
Replacement Parts
7
2
5
4
1
3
9
6
8
Fig. 13: PRESTIGE Solo 110 / Excellence Burner Components
Item Part # Description
1 PSRKIT09 Combustion Chamber Insulation
PSRKIT10 Burner Head with Gasket - Natural
2
PSRKIT11 Burner Head with Gasket - Propane
3 PTRKIT114 Blower with Gasket
4 PSRKIT12 Burner Plate
5 PSGSK15 Burner Plate Gasket
6 PTRKIT111 Gas Valve
7 PSRKIT81 Venturi - 002
8 PTRKIT313 Igniter and Cable with Gasket
9 PSRKIT16 Sight Glass Assembly (Glass, Gasket and Bracket)
31
Page 34
Replacement Parts
7
2
10
4
1
3
9
7
6
8
Fig. 14: PRESTIGE Solo 399 Burner Components
Item Part # Description
1 PSRKIT37 Combustion Chamber Insulation
2 PSRKIT38 Burner Head with Gasket
3 PSRKIT40 Blower with Gasket
4 PSRKIT39 Burner Plate
5 PSGSK17 Burner Plate Gasket (Not Shown)
6 PTRKIT112 Gas Valve
7 PSRKIT84 Venturi
8 PTRKIT313 Igniter and Cable with Gasket
9 PSRKIT16 Sight Glass Assembly (Glass, Gasket and Bracket)
10 PSRKIT42 Gas Valve Piping
32
Page 35
Replacement Parts
8
3
4
1
6
5
2
7
Fig. 15: PRESTIGE Control Enclosure
Item Part # Description
1
PTRKIT109 Pressure Gauge and Fitting (All except Solo 399)
PTRKIT110 Pressure Gauge and Fitting (Solo 399)
2 PTSWI01 Power Switch
3 PTSWI02 Power Switch Cover
4 PTRKIT108 Control Enclosure
5
PTRKIT205 TriMax Control Module (Solo 60, 110 &175, Excellence)
PTRKIT206 TriMax Control Module (Solo 250 & 399)
6 PTRKIT207 TriMax Display Module
7 PTCON19 Control Enclosure Cover
8 PTGRO01 Igniter Cable Grommet
9 PTFUSE02 TriMax Control Module 5A Fuse (Not Shown)
10 PTFUSE01 Circulator 2.5A Fuses (Not Shown)
11 PTFUSE03 In-Line Voltage 8A Fuse (Not Shown)
33
Page 36
Additional quality water heating equipment available from ACV- Triangle Tube
razed Plate Heat Exchangers
B
- For domestic water, snow melting, radiant floor, refrigeration
- Plates made of stainless steel, with a 99.9 % copper and brazed, ensuring
a high resistance to corrosion
- Self cleaning and self descaling
- Computerized sizing available from ACV-Triangle Tube
- Available in capacities from 25,000 BTU/hr to 5,000,000 BTU/hr
Phase III Indirect Fired Water Heaters
- Exclusive “tank-in-tank” design
- Stainless steel construction
- Available in 7 sizes
- Limited LIFETIME residential warranty
- 6 year limited commercial warranty
- Self cleaning/self descaling design
Maxi-flo Pool and Spa Heat Exchangers
- Constructed of high quality corrosion resistant stainless steel (AISI 316)
- Specially designed built-in flow restrictor to assure maximum heat exchange
- Compact and light weight
- Available in 8 sizes that can accommodate any size pool or spa
Triangle Tube -Freeway Center - 1 Triangle Lane -Blackwood, NJ 08012
Tel: (856) 228 8881 - Fax: (856) 228 3584 -E-mail: Sales@triangletube.com
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