Troubleshooting
The table below lists the possible causes and any corrective actions required for
conditions that may occur with your machine. For conditions not covered below, contact
an authorized service representative.
Condition Possible Cause Corrective Action
The power-on indicator
does not light.
Mains lead not plugged into
an AC outlet.
Plug mains lead into an AC
outlet.
Mains plug fuse blown. Replace fuse. If the
replacement fuse blows,
contact an authorized
service representative for
advice.
Board fuse blown. Contact an authorized
service representative for
advice.
The machine does not
operate when the On/Start
button is pressed (power
on)
Form misfeed, jam detected:
error message displayed.
Clear mishandled forms.
Top cover not firmly seated
on top of the unit.
Firmly seat the top cover on
the unit.
No forms loaded. Load forms.
Board fuse blown. Contact an authorized
service representative for
advice.
Forms are mishandled in the
folder or damaged during
sealing.
Fold plate form stop(s)
adjusted improperly.
Check and adjust the
position of the fold plate
form stop(s). See page 16.
Debris in fold plates; fold
plates not installed properly.
Remove debris; properly
install fold plates.
Top fold roller not properly
installed.
Ensure the top fold roller's
snap levers are closed,
holding the roller in place.
See page 32.
5. Operation Errors
Page 36 PS300 Iss. 3.