Getting Started with PrePass ELD .......................................................................................................4
Enroll in the PrePass ELD Program ............................................................................................................ 4
For a Carrier – Enroll in the ELD Service................................................................................................ 4
For a Driver – Get Driver Login Information ......................................................................................... 4
For Owner-Operators ............................................................................................................................ 4
Install the Adapter .................................................................................................................................... 4
Mount Your Mobile Device ....................................................................................................................... 4
Download the Application ........................................................................................................................ 4
Set Up a Bluetooth Connection ................................................................................................................ 5
Apple iOS ............................................................................................................................................... 5
Launch and Sign into the Application ....................................................................................................... 6
Starting a Trip ...................................................................................................................................7
Connecting the App to a Paired OBD Device ............................................................................................ 8
Logging Your Pre-Trip Inspection ............................................................................................................ 11
(Optional in the App) .............................................................................................................................. 11
Adding a Co-Driver (Optional) ................................................................................................................. 12
During a Trip .................................................................................................................................... 13
Change Duty Status ................................................................................................................................. 13
Continuing a Trip ............................................................................................................................. 17
Ending your Day (Go Off-Duty) ......................................................................................................... 19
Ending a Trip ........................................................................................................................................... 19
Reviewing and Modifying Your Logs ................................................................................................. 20
Modifying a Log ....................................................................................................................................... 21
Troubleshooting the OBD Bluetooth Connection ............................................................................... 38
Customer Service ............................................................................................................................. 38
Appendix A – Quick Start Guide ........................................................................................................ 39
Appendix B – Quick Status Change Guide .......................................................................................... 40
Getting Started with PrePass ELD
1
Enroll in the PrePass ELD Program
For a Carrier – Enroll in the ELD Service
To add the PrePass ELD service to your existing PrePass account or to create a new PrePass account,
please contact 1-800-PrePass (1-800-773-7277). A PrePass team member will establish a Fleet Manager
account and provide instructions for ordering your On-Board Diagnostics (OBD) device(s) and adding
drivers to your account.
For a Driver – Get Driver Login Information
The Fleet Manager, created at the time of enrollment, is responsible for providing each driver his or her
PrePass ELD login information. Please contact your Fleet Manager for driver login information.
For Owner-Operators
Owner-Operators will need both a Fleet Manager account and a driver account. The Fleet Manager
account will be used to administer drivers on the Admin portal. The driver account is used to log in and
use the mobile app.
Install the Adapter
Instructions to install the adapter will be included with the compliant OBD hardware. Please follow the
instructions provided with the device to ensure proper setup. Software pairing instructions as well as
troubleshooting information is provided in the “Launch and Sign into the Application” section later in
this guide.
Mount Your Mobile Device
Securely mount your device in an accessible location to ensure safety and application performance.
Confirm that the device is plugged into a power source.
Download the Application
Install the Application on any compatible Android or Apple mobile tablet or smartphone1. You must have
a data plan linked to the device to send and receive data. Please check the correct App Store page to
ensure that your device and operating system version are compatible with the ELD app.
For Android devices:
1. Download the PrePass ELD app from
Google Play.
2. Look for the app on your screen and
open the application.
3. Tap INSTALL.
Android version 4.4 or higher (API level 19+) iOS 7+
1. On your iOS device, tap Settings > Bluetooth. Stay on this screen until
you complete all of the steps to pair your OBD adapter.
2. Place your adapter in discovery mode and wait for it to appear on your
iOS device. If you don't see it or aren't sure how to make it discoverable,
check the instructions that came with it or contact the manufacturer.
3. On your phone screen, tap your adapter’s name to pair. You might
need to enter the PIN or passkey. If you aren't sure what your PIN or
passkey is, check the documentation for your adapter.
When pairing is complete, you can use the Bluetooth adapter with your
mobile device. You can pair multiple Bluetooth accessories with your iOS
device. Just follow the steps above to pair additional accessories.
Android
To connect via Bluetooth, first turn on your phone or tablet's Bluetooth.
When you use a new Bluetooth accessory, pair it with your phone or
tablet. After pairing, devices can connect with each other automatically.
Important: On a tablet that people share, each person can change the
overall Bluetooth settings.
Note: Some of these steps work only on Android 8.0 and up. Depending
on your OS version, these instructions may vary. Consult your phone
user guide if you cannot find your Bluetooth settings icon.
To turn Bluetooth on or off:
1. Open your device's Settings app.
2. Tap the Bluetooth icon.
3. Turn Bluetooth on or off.
At the top of your screen, a Bluetooth icon shows when Bluetooth is on.
Complete the Pre-Trip Inspection form by
indicating whether or not each item
passes inspection or requires repair.
To add a trailer, tap ADD TRAILER and
complete the form.
Enter any notes in the Remarks box.
At the bottom of the form, place a check
(√) in the appropriate box and tap SAVE.
After tapping SAVE, the Driver Signature
box opens with the driver’s name prepopulated.
Tap AGREE to confirm and certify the
driver’s name.
Trailer
Complete the TrailerPre-Trip Inspection
form by indicating whether or not each
item passes inspection or requires repair.
Note: Drivers can add up to three trailers.
Logging Your Pre-Trip Inspection
(Optional in the App)
Although logging the required pre-trip inspections in the app is not mandatory, the PrePass ELD gives
drivers a convenient option for recording their inspection findings.
When you are connected to a vehicle, the
app will automatically record driving
status as On-Duty Driving once the
vehicle is going five MPH or greater.
If the vehicle has not moved in a short
period of time, the CHANGE STATUS
button will appear in the upper left
corner of the screen. Once the vehicle
starts moving again, the button will
disappear.
ONLY tap the CHANGE STATUS button if
you ready to change your status.
Note: If you do not change your driving
status to On-Duty > Driving, the ELD app
will automatically change your status
after approximately one minute of driving
more than five MPH.
If you want to change drivers, tap
CHANGE DRIVERS.
The trip details will now show that the
drivers have changed roles.
Note: Logs and Inspection Data will be
switched and available in the Review Logsand Inspections areas in the app.
Tapping the Co-Driver’s name will take
you to that driver’s Review Log section,
where their logs can be adjusted or
certified even if they are not active as the
Driver.
If you are on any status other than On-Duty Driving, when you resume driving,
tap Start orContinue Trip.
Ensure that the required fields have a
blue check (√). If not, reselect them.
Note:Co-Driver and Pre-Trip are
optional.
Tap CONTINUE TRIP.
The Duty Status screen will open.
If you are ready to drive, tap Driving.
Note: If you do not change your driving
status to On-Duty > Driving, the app will
automatically change your status after
approximately one minute of driving
more than five MPH. It will then display
the Driving Mode screen.
When you are done driving for the day,
tap Off-Duty in the Trip Duty Status
section.
Note: For more details, see Change Duty
Status in the Start Trip section above.
Note: The ELD app cannot automatically place a driver in Off-Duty status. DRIVERS
ARE RESPONSIBLE FOR THEIR DUTY
STATUS CHANGES. If you forget, you can
add a manual duty status using the
Review Logs app feature.
When switching loads, tap END TRIP and
update your shipping data.
Note: A “trip” is considered a vehicle and
load combination. A trip can last as long
as required to haul a load.
Note: You are not required to “end a
trip”, but you are required to ensure that
the vehicle and the load for each trip are
accurate. End Trip is a feature of the app
that helps identify a load or vehicle
change.
To review, update and certify your logs,
tap Review Logs.
Note: Logs that still need to be certified
are flagged in blue on the Home screen.
Note: You must certify your daily logs,
even if you have no activity for that day.
In Review Logs, tap the Day to review.
Review the log for accuracy and
completeness and certify it when ready.
FMCSA regulations specify that all certified ELD applications must allow drivers to edit their own logs.
Drivers have the responsibility to make the final determination on their log entries, and they must
certify that their logs are correct.
You will be asked to verify your internet
connection. If you have a good quality
connection, tap Continue.
In the event of a prolonged disconnection from the internet, or if connection errors cause data transfers
to fail, you can safely reload a master copy of your data to your device. This master copy is maintained in
the cloud by PrePass. Performing a manual data reload does not destroy any data on your device.
Co-driver: Tap the double-person icon to review logs, make manual changes to log entries and certify logs. Note: Only the co-driver can do this while the vehicle is in motion.
Bluetooth: Indicates if you are connected to your OBD device. A black Bluetooth icon
indicates that you are not connected.
Engine: A black engine icon means that the app is not connected to the engine. A red engine
icon means that there is an error condition. If the engine icon is red, tap the icon and an error
message will display. See image below. A white engine icon means the application is
connected to the engine and there are no errors.
Cloud: A white cloud means that the app is connected to the internet. A black cloud means no
internet connectivity. However, the app continues to operate even if connectivity is lost. Once
an internet connection is re-established, logs will synchronize.
A red engine icon means that there is an
error condition.
The engine icon will turn red if the ELD
detects a positioning compliance
malfunction, which can be triggered if you
turn off Location Services or deny the
PrePass ELD application permission to use
Location Services.
The message shown in red – By turning
off location services or denying location
service permissions, you may be out of
compliance with FMCSA regulations - will
Installation instructions will be included with the OBD device. Please follow the instructions closely to
ensure proper installation.
1. Bluetooth must be active on your device and paired through the device operating system (see
pairing instructions above). On your tablet or smartphone, go to Settings > Bluetooth. Tap the
Bluetooth icon and make sure that it is turned on.
2. Make sure that the Bluetooth adapter is on (indicator light is green) and that the adapter and/or
cable is firmly connected to the truck’s diagnostic port. If you are unsure of where to connect
the device in the cab, please refer to the manufacturer’s instructions.
3. If you are using two different devices, make sure that your other device is not paired to the
adapter. If the adapter will not go into pairing mode, unplug the adapter and plug it back in. Try
to pair the adapter to the device again.
4. Location services must be enabled on the mobile device.
5. Internet connectivity (mobile data plan) must be available.
If the adapter does not pair after following these steps, please contact PrePass at 1-800-PrePass
(1-800-773-7277), Option 7. Then pick Option 3 for Technical Support.
Customer Service
For any application or account-related customer service issues, call 1-800-PrePass (1-800-773-7277) or
email support@prepass.com.
For issues with the OBD device or adapter, contact the equipment supplier or manufacturer.
Important Note: Drivers are responsible for changing their duty status and maintaining their logs.
If you need to amend your Duty Status, you can add manual Duty Status changes in the Review Logs section. All drivers must certify their logs at the
end of each day. (See the Change Status Guide for more information). Drivers can view their logs in the Inspections tab.
Step 1
Complete the required Vehicle and Shipping
information. Completing The Pre-Trip
Inspection information is optional. Tap
START TRIP.
Step 4
The Driving Mode screen opens.
This screen remains open and active
while in Driving status.
Step 2
The Duty Status screen opens.
Step 5
If the vehicle is stopped for several
seconds, the Change Status button
appears.
ONLY tap this if you are done driving and
ready to change your status.
Once the vehicle starts moving again, the
button will disappear.
Step 3
Tap Driving to start driving.
Step 6
If you tap the Change Status button, the
Duty Status bar screen opens.
Tap the Duty Status bar to change
your status.
Step 7
The Status Options boxes open.
Tap the appropriate status.
Note: A trip is considered a load. A trip
can last as long as required to haul a
load. When switching loads, tap End
Trip and update your shipping data.
Step 8
If you stop driving and exit the application,
when you are ready to resume driving, tap
Continue Trip and repeat the above
process.
040618
Appendix B
Did you forget to change your duty status?
If you forget to change your duty status, you can amend your driver logs.
Please note: Manual entries must include notes. Inspection officers will examine manual entries closely because those entries
won’t show odometer and engine hours for the time(s) that the manual events occurred.
On the Home screen,
tap Inspections.
Tap ADD ENTRY.The Duty Status options
Find the log you need to edit. Tap <PREPASS ELD to return to the Home screen to
add a manual driver log entry.
appear.
Tap the correct (1 of 4)
Duty Status.
Add notes (required). Tap
DONE.
On the Home screen, tap
Review Logs.
If you have special
permissions, tap the correct
one (see page 2 for more
info). Otherwise, tap None.
Select the correct Start Time. Tap SAVE.
To add another edit, tap
ADD ENTRY. Otherwise,
tap CERTIFY LOG.
Review the edited log.
040618
To add another duty
status, repeat the
previous steps.
Basic Log Example
This image is an example of a very basic log.
To view your log graphs, tap Inspection on the application Home screen.
Example: Displays a onehour Off-Duty break status
on trip timeline.
Example: Displays a one-hour Off-Duty status on trip log graph screen.
Editing Log Entries
You cannot amend
automatic duty status events
that were added by the ELD
software. You can add
manual entries between
automatic status events to
adjust your daily log as
needed.
To edit and delete manually
entered
duty status events,
tap the event, select edit and
then either select a new
status and time or delete the
entry.
Automatic ELD events are stamped with Time, General Location, Odometer and Engine Hours
when connected with the vehicle.
It is critical to change your duty status in the application every time your duty status changes.
All logs start with the last known duty status
Manual entries that are created when the application is disconnected from the vehicle will
not record miles, hours or location information. Be as accurate as possible and record
detailed notes when making manual entries.
that was recorded.
Personal Use Option
If you have Personal Use
special permissions, tap
Off-Duty.
Then tap Personal Use.
Yard Moves Option
If you have Yard Moves
special permissions, tap
On-Duty (Not Driving).
Then tap Yard Moves.
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