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Experience P62
Table of contents
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Precor Experience Series, Experience P62, Experience P82 Service Manual

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Page 1
Service Manual
Experience™ Series
P62 & P82 Consoles
Page 2
Contents
1Introduction 1
Safety Guidelines 3
Safety guideline you need to know and follow: 3
2General Information 5
Orientation Convention 5
Controls and Indicators 6
Motion Control Icons 7
Console I/O Port Diagram 8
P82 console 9
P62 console 10
Input Power 12
Earth ground requirements 12
3Operation Verification 14
4Console Installation and Removal 16
P82 console I/O port diagram 16
P62 console I/O port diagram 17
Basic Installation Steps 21
Locating the Interface Cables and Hardware 21
P82 Console ii
Page 3
Installing the Power Supply 23
Installing the Console 23
Updating the operating system software 27
Registering the console 27
System Settings Setup (Display & Workout Limits) 28
TV Channel Guide Setup 28
Media Adapter Console Setup 28
Verify the console operation 28
5Setup and Configuration 30
About 31
Exporting the system settings 31
Importing the system settings 31
About 33
About 35
About 36
About 38
Setup and configuration 38
6System Software 39
Console shortcut - operating system software version 39
How to find the operating & component system software versions 40
P82 Console iii
Page 4
Download the latest operating software version 40
Installing the operating system software 41
When to use the Rescue microSD card 42
Rescue microSD card update procedure 42
7Standard Service Menus 45
Service menu access 46
Touchscreen Calibration shortcut 46
Debug Information Report shortcut 47
P82 consoles 47
Settings Menu 49
About menu 50
51
Equipment Usage menu 51
Maintenance menu 52
System Settings menu 53
System Tests menu 57
8Replacement Procedures 61
About 62
Procedure 62
P82 Console iv
Page 5
9Troubleshooting 65
Validate the customer reported issue: 65
Verify the Input Power (Powered units only) 66
Verify that the console is operating correctly 66
Review the Error Log or CPA Event Log for any active error codes 66
Verify (reproduce) the issue. 67
Perform hardware validation diagnostic tests 67
Verify Club Settings 67
Verify that there are no new error codes 67
Verify service bulletins 67
About 68
Viewing Error Codes (Error Log & Event Log) 69
Error Code Troubleshooting Guide 69
Troubleshooting with Error Codes 69
About 70
Accessing the Error Log & CPA Event Log 70
Using the CPA Event Log (P62, P80, and P82 consoles) 70
About 72
ASL Light Equipment Location 72
ASL Overview 73
ASL States 74
ASL Settings and Functions 75
10Preventive Maintenance 78
P82 Console v
Page 6
11Parts 79
P82 - Exploded View Diagram 80
P82 - Parts List 81
P62 - Exploded View Diagram 82
P62 Parts List 83
Appendix A : Edition Information i
Edition i
Copyright i
Appendix B : Notices and Safety ii
Trademarks ii
Intellectual Property ii
Warranty ii
Safety Instruction ii
Safety Notices ii
P82 Console vi
Page 7

1 Introduction

1Introduction
If you are not a Precor certified servicer, you must not attempt to service any Precor Product. Call your dealer for service.
WARNING: This service documentation is for use by Precor certified servicer pro-
viders only. Personalinjury can result from electrical shock and/or mechanical mov­ing parts.
This manual provides service information for the Experience™ Series P62 and P82 series con­soles:
This document contains information required to service and maintain the console including: general product information, operation verification, adjustment calibration, replacement, and troubleshooting procedures and preventative maintenance scheduled tasks.
NOTE
only. For base equipment service documentation, refer to the particular base equip­ment service manual.
Additional Documentation
There is also an online web version if you have internet access at: Online Service Manual
:This
document
provides information to service the P 62 and P82 consoles
See Also
"General Information" on page5
"Safety Guidelines" on page3
P82 Console 1
Page 8
"Operation Verification" on page14
"Standard Service Menus" on page45
1 Introduction
P82 Console 2
Page 9

Safety Guidelines

WARNING: Only Precor certified servicers and technicians are permitted to service
Precor products. Personal injury can result from electrical shock and/or mechanical moving parts.

Safety guideline you need to know and follow:

l Read and follow all Warning notices to protect yourself from personal injury.
l Read and follow all Caution notices to prevent damage to the equipment.
l Read the owner’s manual and follow all operating instructions.
l Operate the equipment on a solid, level surface.
l Visually check the equipment before beginning service or maintenance operations. If it
is not completely assembled or is damaged in anyway, do not attempt to operate the equipment.
l Never place liquids on any part of the equipment while performing service.
l To prevent electrical shock, keep all electrical components away from water and other
liquids.
l Do not use accessory attachments that are not recommended by the manufacturer.
Non-OEM accessories can cause injuries.
l Do not stand or climb on the handlebars, display enclosure or cover.
l On a self-powered unit, it will either be necessary to either equip the unit with the
optional external power supply or have an assistant pedal on the unit while voltage measurements are being taken. Because of the danger of working on the unit while it is in motion using the optional external power supply is strongly recommended.
l On ATM units when the stairarms are in motion; the generator will operate and produce
potentially hazardous voltages even when the battery is disconnected.
l On AMT units with Cardio Theater PVS units will have external power supply and
coaxial cable routed through the bottom of the unit to the top of the display console. Cord management must be maintained
l On ATM units, a pinching hazard exists when the unit is operated. It is possible to ser-
iously pinch a finger. The AMT can be mechanically locked by inserting a screwdriver through the primary sheave and frame.
l On treadmills, removing the hood exposes high voltage components and potentially dan-
gerous machinery. Exercise extreme caution when you perform maintenance pro­cedures with the hood removed.
When servicing the equipment:
l During service operations you will be very close to moving machinery and voltage bear-
ing components:
o
Remove jewelry (especially from ears and neck),
o
Tie up long hair,
3
Page 10
o
Remove neck ties, and
o
Do not wear loose clothing
See Also
"Safety Instruction" on pageii
"Safety Notices" on pageii
1 Introduction
Safety Guidelines
4
Page 11

2 General Information

Orientation Convention

2General Information
The P62 and P82 are touchscreen consoles that provide the user interface and machine con­trol functions for the Precor 680, 780, and 880 line of cardiovascular equipment including Treadmills "TRM", Elliptical Fitness Crosstrainers™ "EFX®", Adaptive Motion Trainers "AMT®", Recumbent "RBK" and Upright "UBK" bikes.
Both consoles support the Standard Service & Diagnostic menus utilized across Precor cardio machines used by technicians to service and maintain the equipment, see "Standard Service
Menus" on page45. However, there are minor differences in the hardkey and display softkey
functionality, see "Navigating the Service Menus" on page47.
Console system software is easily updated and kept current using a USB flash drive con­nected to the chin USB port used to upload software files. The same chin USB port makes it easy to clone (export/import) system settings and TV Channel Guide mappings between con­soles.
®
These consoles also support the Active Status Light (ASL maintenance and machine oper­ating status light. The console provides the user interface, status information, and control func­tions for the ASL, see " Active Status Light (ASL)" on page72.
The P62/P82 consoles are powered from an external AC/DC power adapter plugged into the facility 115 VAC power outlets, except for treadmills. On treadmills, the AC/DC adapter is spliced into the treadmill MC input power allowing the console power to be controlled by the treadmill ON/OFF power switch.
Orientation Convention
The equipment orientation (front, right, left, back) used in manual is referenced to a user stand­ing on the equipment facing the console.
Console Orientation
P82 Console 5
Page 12
ID Description
Left
2 General Information

Controls and I ndicat ors

Right
Front
Back
Controls and Indicators
Mechanical single and dual motion controls are used to vary the speed (resistance) and incline levels with values shown on displays located directly above the control. There is also other switches that control the media functions such as volume and TV channels. The P82 also provides an audio headphone jack and USB power supply for charging mobile devices. An LCD touchscreen display provides user workout program control and exercise monitoring information, interface for the Preva™ Network, television (either analog or IPTV), and ser­vice/maintenance software.
P82 Console 6
Page 13
2 General Information

Motion Cont rol I cons

ID Part
Pause
Incline or stride height* indicator
Intensity or res­istance indicator*
Volume up/dwn
Channel up/dwn
Mute
Audio jack (Head­phone "HP" jack)
USB port (char­ger/SW updates)
Notes *Stride height indic-
ator for AMT only. ** Incline indicator
only on the dual­motion controls.
Motion Control Icons
Each exercise machine type has a unique set of console motion control icons. Depending on the machine type and model, the console can be fitted with either a single or a dual motion con­trol. The icons can also be used to identify which product type the console is designed to work with,
The P82 console cannot be used between different machine product types (i.e. treadmills and AMTs). However, the same P82 can also be used on different product lines within the same product type. For example, a treadmill P82 could be used on either the TRM 700 line or TRM 800 line treadmills.
Motion Control ICONS Machine Type: ICON Metric(s)
Treadmill (TRM): INCLINE, SPEED
Elliptical (EFX): INCLINE, RESISTANCE
P82 Console 7
Page 14
2 General Information

Console I/O Port Diagram

Motion Control ICONS Machine Type: ICON Metric(s)
AMT: STRIDE HEIGHT, RESISTANCE
UBK & RBK bikes: RESISTANCE
Climber (CLB) : STEP RESISTANCE
Note:Consoles are specific to a particular cardio machine type and cannot be used
on a different type of machine. You can use the motion control icons to determine which machine type the console is designed to work with.
Console I/O Port Diagram
l P62 I/O Port Diagram, see "P62 console" on page10.
l P82 I/O Port Diagram, see "P82 console" on the facing page.
P82 Console 8
Page 15

P82 console

2 General Information
Console I/O Port Diagram
CONNECTOR
LOCATION
INTERFACE
DESCRIPTION
COMM Data Cable
(1)
CONNECTOR/DEVICE
TYPE
RJ45 eight pin modular (flat gray Data cable).
Ethernet (LAN) Cable
(1)
RJ45 eight pin modular (round black LAN cable).
E-Stop Switch Cable
Six pin strip, keyed.
(TRM Only)
RF (TV) Cable F-Type coax.
HHHR Sensor Input Cable Four pin strip, keyed.
Console DC Input Power Two pin plug.
CSAFE
DEBUG Port
Media Adapter HDMI Video/Au­dio cable
(2)
(3)
(2)
Not Used.
OEMuse only.
HDMI connector
Media Adapter IR Transmitter 3- pin plug
P82 Console 9
Page 16
2 General Information
Console I/O Port Diagram
CONNECTOR
LOCATION
cable
INTERFACE
DESCRIPTION
(3)
CONNECTOR/DEVICE
TYPE
microSD mass storage .microSD memory card
Notes:
(1)Be careful to NOT connect the COMM Data Cable to the Ethernet input port which can damage the CPA board. (2)Do not connect cables to this port. (3)Optional Media Adapter cables.

P62 console

CONNECTOR
LOCATION
COMM Data Cable
INTERFACE
DESCRIPTION
(1)
CONNECTOR/DEVICE
TYPE
Black color RJ45 eight pin modular (flat gray Data cable).
Ethernet (LAN) Cable
(1)
Silver color RJ45 eight pin modular connector (round black LAN cable.
E-Stop Switch Cable
Six pin strip, keyed.
(TRM Only)
RF (TV) Cable with Isolator F-Type coax
P82 Console 10
Page 17
2 General Information

Tools

CONNECTOR
LOCATION
INTERFACE
DESCRIPTION
CONNECTOR/DEVICE
TYPE
HHHR Sensor Input Cable Four pin strip, keyed.
DC Input Power Two pin plug (see )
microSD mass storage .microSD memory card
Ferrite cable clamp The input power cable must be
looped thru the ferrite cable clamp.
Notes:
(1)Be careful to NOT connect the COMM Data Cable to the Ethernet input port which can damage the CPA board.
Tools
General set of service and repair tools.
l US and Metric Hex Key set l Standard and Philips screw driver set
l DVM Multimeter l 7/16 " RF coax conn torque wrench 2.4 in-lbs (0.271 Nm)

Fastener Torque Specifications

This table provides a summary of system fasten torque specifications.
System Component Specification
RF Coax Connector 2.4 in-lbs (0.271 Nm)
Plastic Cover Screws 20 in-lbs (2.3 Nm)
Flathead Screws 25 in-lbs (2.8 Nm)
Console Fasteners 180 in-lbs (20 Nm
.

Parts

IMPORTANT: Always purchase OEM replacement parts and hardware from Precor. If you use parts not approved by Precor, you could void the Precor Limited Warranty. Use of parts not approved by Precor may cause injury.
Exploded View Diagram and Parts List
P82 Console 11
Page 18
2 General Information

Cleaning Solutions

This document provides a copy of the parts
List
that you can use as a quick reference, see "Parts" on page79. It is recommended that ser-
Exploded View Diagram
and
Parts Identification
vicers go to the Precor Partner website Precor Partner Website to access the most current parts information.
.
Cleaning Solutions
Wipe down equipment with recommended cleaning solution. Use dry cloth to remove residue solution.
l General: 1 oz. mild soap to 30 oz. water (Ex. Simple Green).
l Console and PVS: a diluted solution of one part 91% Isopropyl alcohol to one part
water.
CAUTION: Do not use acidic cleaners and do not spray directly onto the equipment
surfaces.

Electrical Requirements

Each P82 utilize an external 12 VDC / 50 W power supply.
The power supply AC input is plugged into the facility AC power outlet and the supply output cable is connected to the console power input connector except for treadmills.
For treadmill installations, The power supply input power is hardwired to the line filter output and the earth ground is directly connected to the line filter chassis ground tab (a power supply adapter wire bundle is included with treadmill P82 installations).
CAUTION:A maximum of 10 consoles can be connected to one 20-amp dedicated
branch circuit. If the branch circuit has any other devices connected, the number of P82 consoles must be reduced by the wattage of the other devices. .

Input Power

Console input: 12 VDC nominal (range: 8 VDC - 16 VDC), 50 W nominal (60 W max)
Ext Power Supply input: 100 - 240 VAC / 15 or 20 Amp

Earth ground requirements

l Self-powered equipment (EFX, AMT & Bikes): The earth ground is connected from the
facility power outlet earth ground through the power supply brick.
P82 Console 12
Page 19
2 General Information
Electrical Requirements
l Powered equipment (Treadmills): The power supply input power cables are connected
to the line filter output power tabs. The earth ground wire is connected directly to the line filter chassis ground connector tab (a power supply adapter wire bundle is included with treadmill P82 installations).
WARNING:For operator safety and to minimize electrostatic discharge conditions,
for AC self-powered equipment, the earth ground must be connected through the power supply brick.
P82 Console 13
Page 20

3 Operation Verification

Verification Tests

3Operation Verification
This section provides a method of verifying the P82 operation. Check the P82 operation at the end of a maintenance procedure and when it is necessary to ensure that the console is oper­ating properly.
Verification Tests
Operation/Verification Test
Verify that the TV cable, Ethernet LAN cable, and power cables are not caught on or pinched by the equipment moving components, wheels, or frame.
Verify that the console powers up to the "Welcome" banner.
Verify that the console has the most current software version installed, update the soft­ware as necessary, see "System Software " on page39.
Do the following console Diagnostic System Tests (Settings > System Settings > System Tests):
l Touchscreen Calibration: Follow screen prompts to complete test. When the
test is completed the console will automatically exit and return to the System Tests menu.
l Touchscreen Test: Verify that there is a trace created that follows your finger
movement across the touchscreen surface. Select Finish to exit. move your fin­ger and verify that a trace follows
l Backlight Test: Tests the display backlight brightness. Follow prompts to com-
plete test.
l RGB Test: Touch the screen to cycle through the test colors:Red, Green,
Blue, White, & Black. Returns to the System Tests menu when completed.
l Numeric Backlight Test: Tests the controls numeric display brightness.
Returns to the System Tests menu when completed.
l Numeric Display Test: Tests the controls numeric display. Returns to the Sys-
tem Tests menu.
Verify internet connectivity. Verify the following Connectivity parameters (System Set­tings > Connectivity):
l Status: Connected
l IP Address: Should show a valid IP address, not 0.0.0.0.
Verify the TV Channel Guide (System Settings > TV Settings > Channel Guide):
1. Verify that available channels match the channel list (check with the facility oper­ator).
2. Rename the channels if necessary.
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Operation/Verification Test
3. Set the default channel, if applicable.
Verify the movement controls:
l INCLINE and SPEED (TRM)
l INCLINE and RESISTANCE (EFX)
l STRIDE HEIGHT, RESISTANCE (AMT)
l RESISTANCE (UBK/RBK bikes, CLB)
Verify the Heart Rate (HR) display:
1. Begin exercising on the equipment and grasp the left and right heart rate sensor handlebars. The heart icon blinks while the heart rate is being com­puted. You must maintain contact with both metal HR sensors on each handle­bar to ensure an accurate measurement.
2. Within ten seconds, your heart rate number appears in the HEART RATE (HR) display. Perform the following checks if a number does not appear:
a. Verify that the HR cable is properly connected.
b. Repeat the test with a different person. In rare instances, the handlebar
sensors may not work properly for a few individuals.
3. Repeat this test using a HR chest strap or a wireless pulse simulator. DO NOT hold onto the handlebars during the measurement or you’ll override the chest strap HR results.
Verify the media controls and output.
1. Select QUICKSTART and verify the following media controls and outputs:
l Channel up/down controls
l Headphone jack (connect headphones)
l Volume up/down controls
l Verify the USB port charger function (connect a smart phone or other
USB media device).
.
15
Page 22

4 Console Inst allat ion and Removal

About

4Console Installation and Removal
About
This procedure provides instructions to remove and install the P82 console.
The console armor is designed to attach to cardio equipment bases (including the EFX, TRM, AMT, and RBK/UBK bikes) that use a universal four bolt mounting plate. The number of inter­face cables that connect to the console will vary depending on the console type (standard or media adapter models) and the type of equipment.

Console I/O Port Diagram

P82 console I/O port diagram

P82 console I/O port diagram
CONNECTOR
LOCATION
INTERFACE
DESCRIPTION
COMM Data Cable
(1)
CONNECTOR/DEVICE
TYPE
RJ45 eight pin modular (flat gray Data cable).
16
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CONNECTOR
LOCATION
INTERFACE
DESCRIPTION
Ethernet (LAN) Cable
(1)
CONNECTOR/DEVICE
TYPE
RJ45 eight pin modular (round black LAN cable).
E-Stop Switch Cable
Six pin strip, keyed.
(TRM Only)
RF (TV) Cable F-Type coax.
HHHR Sensor Input Cable Four pin strip, keyed.
Console DC Input Power Two pin plug.
(3)
(2)
(3)
(2)
Not Used.
OEMuse only.
HDMI connector
3- pin plug
CSAFE
DEBUG Port
Media Adapter HDMI Video/Au­dio cable
Media Adapter IR Transmitter cable
microSD mass storage .microSD memory card
Notes:
(1)Be careful to NOT connect the COMM Data Cable to the Ethernet input port which can damage the CPA board. (2)Do not connect cables to this port. (3)Optional Media Adapter cables.

P62 console I/O port diagram

P62 console I/O port diagram
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4 Console Inst allat ion and Removal
Console I/O Port Diagram
CONNECTOR
LOCATION
COMM Data Cable
INTERFACE
DESCRIPTION
(1)
CONNECTOR/DEVICE
TYPE
Black color RJ45 eight pin modular (flat gray Data cable).
Ethernet (LAN) Cable
(1)
Silver color RJ45 eight pin modular connector (round black LAN cable.
E-Stop Switch Cable
Six pin strip, keyed.
(TRM Only)
RF (TV) Cable with Isolator F-Type coax
HHHR Sensor Input Cable Four pin strip, keyed.
DC Input Power Two pin plug (see )
microSD mass storage .microSD memory card
Ferrite cable clamp The input power cable must be
looped thru the ferrite cable clamp.
Notes:
(1)Be careful to NOT connect the COMM Data Cable to the Ethernet input port which can damage the CPA board.
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Removal Procedure

Removal Procedure
1. If the console is operable, create a cloned system settings USB flash drive, see "Con-
sole Installation and Removal" on page16. This will save both the system settings and
TV channel list to the USB drive. This USB drive will be used to configure the replace­ment console.
TIP: Creating a cloned system settings USB drive (exporting the system settings)
allows you to clone (import system settings) the system settings and TV channel list to the replacement console.
2. Disconnect (or switch OFF) the console power:
a. For treadmills, switch the ON/OFF circuit breaker OFF.
b. For self-powered equipment, unplug the console power supply input power cord.
3. For treadmill installations, remove the treadmill dash back cover, see the treadmill Ser­vice Manual (download from the Precor Partner's website). Retain fastener hardware for installation.
4. Remove the console lower bezel cover, see "P82 Console Cover Replacement" on
page62. Retain bezel cover for installation.
5. Remove the four 5/32" (4 mm) hex key console mounting bolts. Retain fastener hard­ware for installation.
Note:All Precor equipment bases use a four bolt console mounting plate to secure
the console. Treadmills require the rear dash cover to be removed to access the con­sole mounting fasteners.
6. Tilt the console rearward away from the dash and set the console armor onto the mount­ing plate hook.
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4 Console Inst allat ion and Removal
Removal Procedure
7. Carefully remove the console-base interface cables. Disconnect the following cables, see "P62 console I/O port diagram" on page17 or "P82 console I/O port diagram" on
page16.
a.
E-Stop Safety Switch cable (Treadmills only).
b.
COMM Data cable .
c.
Ethernet (LAN) cable .
d.
HHHR cable .
e.
Power cable .
l
On P62 consoles, remove the cable from the ferrite cable clamp .
f.
RF (TV) Coax cable :
l On P62 consoles, remove the RF cable from the TV tuner isolator (the isol-
ator is part of the P62 TV tuner assembly)
Media Adapter Consoles
a.
Media Adapter HDMI Video/Audio cable .
b.
Media Adapter IR Blaster cable
TIP: Before removing the cables, take a picture of the installed cable connections and
routing. These pictures can be used as a guide to reinstall the cables.
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8. Remove the console from the base.

Installation Procedure

Installation Procedure

Basic Installation Steps

Installing the console entails completing each one of the following basic steps:
1. "Locating the Interface Cables and Hardware" below (first time installations)
2. "Installing the Power Supply " on page23 (first time installations or replacement).
3. "Installing the Console " on page23
4. "Updating the operating system software" on page27.
5. "Registering the console" on page27
6. "System Settings Setup (Display & Workout Limits)" on page28
7. "TV Channel Guide Setup" on page28
8. "Verify the console operation" on page28

Locating the Interface Cables and Hardware

(First time Installations only)
1. Locate hardware and interface cables.
a. Unpack the contents of the console shipping box:
l the Console
l
the P82 Installation Guide (Literature kit package)
l the accessory box (contains interface cables and hardware).
b. Unpack the accessory box contents:
l the Ethernet (LAN) cable
l the RF (TV) cable
l the console power cable
l the AC/DC power adapter brick
l the adapter brick input power cord (self-powered machine)
l the adapter brick input power adapter cable (treadmills)
l the adapter brick output power cable
l the Entertainment Plate (Accessory Jack).
Media Adapter Consoles
l the IR Transmitter interface cable
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4 Console Inst allat ion and Removal
Installation Procedure
l the HDMI cable
l the IR Transmitter module.
Cables and Hardware
Ethernet LAN Cable RF Coax Cable Entertainment Plate
(Accessory Jack)
Power Cable
AC/DC Adapter
(Self-powered machines)
Media Adapter cables/hardware
AC/DC Adapter
(Treadmills)
IR Transmitter Cable* HDMI Cable* IR Transmitter Module*
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Installing the Power Supply

(First time Installation or power supply replacement only)
1. Install the console power supply AC/DC adapter and cables:
Refer to the specific equipment power supply AC/DC adapter and cables. You can download the assembly guide from the Precor.com website (go to the specific Cardio equipment home page, scroll down to the "Brochures and Manuals" drop down menu and select the equipment specific 800 Line Assembly Guide.
Assembly Guide
for instructions to install the console

Installing the Console

This procedure installs the console onto the equipment base.
1. For first time console installations, install the following console-base I/O cables : the Eth-
ernet cable , RF (TV) cable , and the entertainment plate on the base. Refer to the equipment ment home page).
a.
For Media Adapter consoles, also install the IR Transmitter cable , HDMI
cable , and IR Transmitter module. Refer to the
Adapter Guide
ies P82 Console" home page (scroll down to the "Brochures and Manuals" select
drop-down box and select
2. For treadmill installations, remove the treadmill dash back cover to gain access to the console four mounting bolts, see the treadmill Service Manual (download from the Pre-
cor Partner's (Precor Connect) website.
AssemblyGuide
for installation instructions (download from the "Experience™ Ser-
for instructions (download from the Precor.com equip-
Networked Fitness Media
Network Fitness Media Adapter Guide
.).
3. Remove the console lower bezel, see "P82 Console Cover Replacement" on page62.
4. Set the console armor onto the base mounting plate hook tilting rearward away from the dash. The hook holds the weight of the console and allows room to route and connect the interface cables.
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4 Console Inst allat ion and Removal
Installation Procedure
5. Install the following list of I/O interface cables. Hold the console while carefully routing and connecting the I/O interface cables, see "Console I/O Port Diagram" on page16.
a.
RF (TV) Coax cable :
l On P82 consoles, route the RF cable from the base mounting post upward
through the console armor exiting through the upper left side, Connect the
RF cable to the RF Tuner input . Do not over tighten the RF coax con­nector, torque to 2.4 in-lbs (0.271 Nm) (approx. finger tight).
l .On P62 consoles, route the RF cable from the base mounting post upward
through the top left side of the console armor continuing up the left side bending right across the top of the armor opening connecting to the TV
tuner isolator coax cable input (the isolator is part of the P62 TV tuner assembly). Do not over tighten the RF coax connector, torque to 2.4 in-lbs (0.271 Nm) (approx. finger tight).
b.
Power cable :
On P82 consoles, route the Power cable from the base mounting post upward
through the console armor exiting through the top center connecting to the con-
sole DC Power input port .
On P62 consoles, single loop the power cable through the ferrite cable clamp
exiting the top of the armor connecting to the input power port . Open the fer­rite cable clamp and loop the power cable around and through the clamp one time then snap the clamp cover closed to secure the cable. Leave enough cable length
24
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to reach the console power input port .
c.
HHHR cable .:
l On P82 consoles, route the HHHR cable from the base mounting post
upward through the console armor exiting through the left side opening con-
necting to the HHHR PCA sensor input port .
l On P62 consoles, route the HHHR cable from the base mounting post
upward through the console armor exiting through the bottom right side
opening connecting to the HHHR PCA sensor input port
d.
Ethernet (LAN) cable :
l On P82 consoles, route the Ethernet (LAN) cable from the base mounting
post upward through the console armor exiting through the right side open-
ing connecting to the console Ethernet (LAN) input port .
CAUTION:O P82 consoles, the microSD card can be inadvertently ejec-
ted while installing the Ethernet cable. Make sure the microSD card remains properly seated after installing the Ethernet cable. .
l On P62 consoles, route the Ethernet (LAN) cable from the base mounting
post upward through the console armor exiting through the top right side
connecting to the console Ethernet (LAN) input port .
e.
COMM Data cable :
l Route the cable from the base mounting post upward through the console
armor exiting on the right side connecting to the console COMM Data input
port .
l Route the cable from the base mounting post upward through the console
armor exiting on the top left side connecting to the console COMM Data
input port .
f.
E-Stop Safety Switch cable (Treadmills only):
l On P82 consoles, route the cable from the base mounting post upward
through the console armor exiting on the right side connecting to the con-
sole E-Stop input port .
l On P62 consoles, route the cable from the base mounting post upward
through the console armor exiting on the top left side connecting to the con-
sole E-Stop input port .
Media Adapter Consoles
a.
Media Adapter HDMI Video/Audio cable .
On P82 consoles, route the Media Adapter HDMI Video/Audio cable from the
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4 Console Inst allat ion and Removal
Installation Procedure
base mounting post upward through the console armor exiting through the upper
left side connecting to the Media Adapter HDMI input port .
b.
Media Adapter IR Blaster cable :
On P82 consoles, route the Media Adapter IR Blaster cable from the base mount­ing post upward through the console armor exiting through the top connecting to
the console Media Adapter IR Blaster cable input port .
6. Carefully position the console onto the base equipment display mounting plate. While positioning the console, push extra cable length down through the display plate center hole and make sure the cables are not pinched between the console armor and base mounting plate. Align the bolt holes and secure using the four 5/32" (4 mm) hex key bolts. Before fully tightening the fasteners, verify the following items ant then fully tighten the mounting bolts:
l All cables are fully connected and securely connected.
l Cables are not under tension, pinched, or blocking the console machine control
mechanism.
IMPORTANT: Only use mounting screws that came with the console hardware install­ation kit or the screws that were removed during the console removal. The screw length is important, if too long the covers may be damaged, if to short the console may not be properly secured and will not provide sufficient electrical contact.
7. For treadmill installations, make sure that the cables that route along the front of the dash from the mounting plate center hole to the left and right uprights are routed through the plastic cable guides and secured using the attached flex ties.
Note:All Precor equipment bases use a universal four bolt mounting plate to attach
the console to the base unit.
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8. For treadmill installations, reinstall the treadmill dash back cover, see the treadmill model specific Service Manual (download from the Precor Partner's website).
9. Power up the console:
a. For treadmills, connect the treadmill power cord and switch the ON/OFF circuit
breaker ON
b. For self-powered equipment, plug in the console power supply input power cord.
10. Verify that the console successfully powers up to the "Welcome" banner.

Updating the operating system software

The installed console may not have the latest operating system version installed. This pro­cedure will download and update the console with the latest operating software version.
1. Update the console Operating System software to the most current version, see "How
to Update the console operating system software" on page40.

Registering the console

This procedure provides instruction to register the console and base with Precor PBS (Preva Business Suite). The console must be connected to the internet to register the console.
Note:This procedure assumes that the facility internet service provider has provided
a wired Ethernet LAN connection.
1. Register the console, see "Registering the Console" on page36.
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4 Console Inst allat ion and Removal
Installation Procedure

System Settings Setup (Display & Workout Limits)

This procedure configures the Display and Workout Limits settings.
1. If you have a previously cloned System Settings USB drive or you can create one from another configured machine, then import the System Settings, see "Cloning the System
Settings" on page31 and skip to "TV Channel Guide Setup" below. If not, continue pro-
cedure.
2. Verify that each of the Display settings are set to the facility settings, select System Set­tings > Display, see "Display menu" on page54.
l Default Language (default English)
l Measurement Units (default US Standard)
l Standby Mode Delay (default 15 minutes)
3. Verify that each of the Workout Limits are set to the facility settings, select System Set­tings > Display, see "Workout Limits menu" on page56.
l Maximum Workout Duration (default 120 minutes)
l Maximum Pause (default 30 seconds)
l Summary Time Out (default 60 seconds)
l CrossRamp Auto-Level [EFX (default 1), TRM (default 0)]

TV Channel Guide Setup

This procedure configures the TV Channel Guide
Note:This procedure assumes that the facility TV service provider has provided a
console compliant TV RF input signal.
Select one of the following methods to configure the TV Channel Guide:
1. If you have a previously cloned TV Channel Guide USB drive or you can create one from another configured machine, then import the Channel Guide, see "Cloning the TV
Channel Guide" on page33.
2. If you cannot import an existing Chanel Guide, then use the SCAN fundtion to create a new Channel Guide from the TV RF input signal, see "Scanning the TV Channel
Guide" on page35.

Media Adapter Console Setup

Use this procedure to setup and configure a media adapter console.
1. For media adapter setup and configuration information, see "Media Adapter Consoles"
on page38.

Verify the console operation

1. Verify console operation and return to service, see "Operation Verification" on page14.
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29
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5 Setup and Configuration

About

5Setup and Configuration
About
This topic provides information to help you copy "clone" the system settings,TV channel guide, and procedure to register the console.

Topic Content

"Cloning the System Settings" on the facing page
"Cloning the TV Channel Guide" on page33
"Scanning the TV Channel Guide" on page35
"Registering the Console" on page36
"Media Adapter Consoles" on page38
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Cloning the System Settings

About

Cloning system settings allow you to easily copy system settings from one console (parent con­sole) to many consoles (child consoles). This method copies the Connectivity, Display, Media, and Workout Limits settings. Both the parent and child consoles must be mounted on the same equipment type.
Basic steps
1. Export the parent console system settings to a USB flash drive, see "Exporting the sys-
tem settings" below.
2. Import the system settings from the parent console USB flash drive to the child console, see "Importing the system settings" below.

Exporting the system settings

1. Insert a USB flash drive into the console chin USB port.
2. Access Service menu (51765761) > Settings menu.
3. Select System Settings > Manage Settings.
l If the "
4. Select the Export to USB icon to begin the export system settings process.
5. Wait for the " OK to complete the system settings export.
6. Return to the "Welcome" banner and then remove the USB drive.
IMPORTANT: .Return to the "Welcome" banner before removing the USB drive.
Please insert USB
or the USB drive format is not supported or is corrupted.
Settings exported successfully to the USB drive
" message shows, either the USB drive was not inserted
" message and then select

Importing the system settings

1. Insert the cloned system settings USB drive into the child console chin USB port
2. Access Service menu (51765761) > Settings menu.
3. Select System Settings > Manage Settings.
l If the "
4. Select the Import from USB icon to begin the export process.
5. Wait for the " settings import.
Please insert USB
or the USB drive does contain a compatible system setting file.
Imported settings successfully
" message shows, either the USB drive was not inserted
" message and select OK to complete the
6. Verify that the Connectivity, Display, Media, and Workout Limits system settings have imported correctly.
7. Return to the "Welcome" banner and then remove the USB drive.
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5 Setup and Configuration
Cloning t he System Sett ings
IMPORTANT: .Return to the "Welcome" banner before removing the USB drive.
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Page 39

Cloning the TV Channel Guide

About

Cloning the TV Channel Guide allows you to easily copy the TV channel guide list from one console (parent console) to many consoles (child consoles).
Cloning the TV Channel Guide only copies the TV Channel Guide list, the TV signal and format settings are not copied, refer to the console
ness Media Adapter Guide
(downloadable from the precor.com console product website) for
more information.
Basic steps
1. Export the parent console TV Channel Guide to a USB flash drive, see "Exporting the
TV Channel Guide" below.
2. Import the TV Channel Guide from the parent console USB flash drive to the child con­sole, see "Importing the TV channel guide" below.
Exporting the TV Channel Guide
1. Insert a USB flash drive into the console chin USB port.
2. Access Service menu (51765761) > Settings menu.
Owner's Manual
and/or the
Networked Fit-
3. Select System Settings > TV Settings.
4. Scroll down the TV Settings menu and select Export/Import Channels.
l If the "
Please insert USB
" message shows, either the USB drive was not inserted
or the USB drive format is not supported or is corrupted.
5. Select the Export to USB icon to start the channel guide file export.
6. If successful, a "T
V Channels successfully exported
" message will show, select OK to
return to the TV Settings menu.
7. Return to the "Welcome" banner and then remove the USB drive.
IMPORTANT: .Return to the "Welcome" banner before removing the USB drive.
Importing the TV channel guide
1. Insert the cloned TV Channel flash drive into the console chin USB port.
2. Select System Settings > TV Settings.
3. Scroll down the TV Settings menu and select Export/Import Channels.
l If the "
Please insert USB
" message shows, either the USB drive was not inserted
or the USB drive does contain a compatible TV Channel Guide file.
4. Select the Import from USB icon to start the channel guide file import.
5. If successful, a " exit.
TV Channels successfully imported
" message will show, select OK to
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5 Setup and Configuration
Cloning t he TV Channel Guide
6. Go to the Channel Guide menu and verify that the channel guide list was correctly imported (select TV Settings > Channel Guide).
7. Return to the "Welcome" banner and then remove the USB drive.
IMPORTANT: .Return to the "Welcome" banner before removing the USB drive.
8. Start a workout and verify the console TV operation.
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Scanning the TV Channel Guide

About

The console provides a Channel Guide SCAN function that builds a new TV Channel Guide list from the TV RF input signal. If you do not have access too or cannot create a channel guide cloning USB drive then the SCAN function is the next best available solution to create a new channel guide. However it is not with out cost, it can take anywhere from 1 to 2 hours to create the channel guide.
Note:This procedure assumes that the facility TV service provider has provided a
console compliant TV RF input signal.
Using SCAN to create the channel guide
This procedure assumes that there is a supported TV RF signal connected to the console tuner input port.
1. Access Service menu (51765761) > Settings menu.
2. Select System Setting > TV Settings > Channel Guide.
3. .Select the SCAN.button at the bottom of the Channel Guide screen.The console will begin to scan the TV input signal for all available channels. Each discovered channel will be listed in the Channel Guide. This process can take anywhere from 1 to 2 hours to complete.
4. Review and verify the Channel Guide list for expected channels. If any channels are missing, then repeat the scan using the Extensive Scan function.
a. First enable the Extensive Scan property. From the TV Settings menu, select
Extensive Scan > ON > OK.
b. Then select Channel Guide > SCAN to start a new channel guide scan.
c. When the scan is complete, review the Channel Guide and make any updates as
needed.
Note:It can take 1 to 2 hours to complete the extensive scan.
5. Return to the "Welcome" banner, start a workout and verify the console TV operation.
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5 Setup and Configuration

Registering t he Console

Registering the Console

About

This procedure provides instructions to register the console with the PBS (Preva®Business Suite) .
Note:This procedure assumes that the facility internet service provider has provided
a wired Ethernet LAN connection.
Registering the console is a two step process:
l "Console Internet Setup" below
l "Register the console" below
Console Internet Setup
menu: System Settings > Connectivity
This procedure configures the console "Wired" Ethernet LAN Network connectivity option and assumes that the facility wired Ethernet LAN Network is working correctly (there is also a Wire­less internet connectivity option, check with the facility operator).
1. Make sure the facility wired Ethernet LAN network is connected and operating correctly.
2. Set the Network Type parameter to Wired (select Network Type > Wired > OK).
3. Set the Configuration parameter to Automatic (select Configuration > Automatic > OK.
4. After the console has successfully connected to the LANnetwork, the Status parameter will change from Not Connected to Connected:
a. If the Status is Connected, continue procedure to register the console.
b. If the Status is Not Connected, make sure the Ethernet LAN cable is properly
connected and make sure the LAN network is operating.
Register the console
menu: System Settings > Connectivity
This procedure provides instruction to register the console and base with Precor PBS (Preva Business Suite). The console must be connected to the internet to register the console.
1. Specify the Preva®Server server address, select Connectivity > Preva®Server and specify the following Precor Preva®Server address: Preva®Server address: na.preva.com
2. Select OK to save the address and return to the Connectivity menu.
3. Select Back to return to the System Settings menu.
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4. Select Register Equipment to begin the console registration process. Follow the screen prompts and specify the facility PBS (Preva®Business Suite) username and password (provided by dispatch or the facility operator).
5. The next screen will prompt you to specify the following registration information:
l :location code (provided by dispatch)
l base serial number (machine model/serial number bar code label)
l friendly name (ask facility operator for the friendly name, must be unique for each
machine)
6. The next screen "Registration Summary" provides a summary of the specified regis­tration information. Verify the information is correct and select REGISTER to start the registration process.
7. The Summary screen opens when the console registration has successfully completed (typically less than one minute).
8. Note the installed Software Version number and select FINISH to complete the regis­tration.
a. If the registration is not successful, the console will prompt for the incorrect or
missing information.
9. Update the operating service to the latest version, see "How to Update the console oper-
ating system software" on page40.
10. Ask the facility's Preva administrator to log on to Preva®Business Suite and confirm that the console is listed.
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5 Setup and Configuration

Media Adapt er Consoles

Media Adapter Consoles

About

The Media Adapter option allows a P82 or P62 console to display content provided by external receivers instead of the console's internal tuner. For those facilities that use such receivers to process incoming TV signals, the Media Adapter provides the exercisers with exactly the same user experience. They select television channels from the same channel guide and switch between television and other information (such as BROWSER or GOALS) in the same way.
The Media Adapter accepts 720p x 60 frames per second (FPS) video signals through an HDMI connection from one of several different external receivers. (Refer to the receiver list accompanying this Guide for the receiver brands and models we support.) The only control mechanism that these receivers have in common is an infrared (IR) remote control. Because of this, the Media Adapter acts as the remote control for each receiver that is certified to work with it. CAUTION Be sure to install, configure, and test the external receiver.

Setup and configuration

For media adapter setup and configuraiton information, refer to the Networked Fitness "
Adapter Guide
site:
Media Adapter Guide PDF download link: Media Adapter Guide
". The guide can be downloaded from the Precor.com P62 or P82 console web
Media
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6System Software

About

The console operating system software is also referred to as the "Preva Operating System" software. This topic will show you how to find the current software versions and how to update the console software.
You can manually update the software or configure the console to automatically update the software (this requires the console to be registered and connected to internet).
When updating the operating system software, the update software bundle installs the fol­lowing system component software:
l CPA software
l LPCA software
l Qt App software
l Boot Kernal software
l File System software
This software Topic contents:
l "How to find the operating system software versions" below
l "How to Update the console operating system software" on the next page
l "Rescue microSD card software install" on page42

How to find the operating system software versions

Console shortcut - operating system software version

1. Power up the console to the default "Welcome" screen.
2. Select the Globe icon (top left).
3. The console installed software version is shown on the top right corner of the Language screen.
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6 System Software

How to Update the console operating system software

How to find the operating & component system software versions

1. Power up the console to the default "Welcome" screen.
2. Access the Diagnosticsmenu (access code 51765761).
3. Select About.
4. The Release Bundle Version menu item shows the installed OS software version.
5. Select Release Bundle Version to view the system component software versions:
l CPA software version
l LPCA software version
l Qt App software version
l Boot Kernel software version
l File System software version
How to Update the console operating system software

Download the latest operating software version

1. Login to the Precor Partner's (Precor Connect) website and navigate to the "SOFTWARE DOWNLOAD CENTER" website (select Service Documentation > Con­sole Software).
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Page 47
2. Locate the latest (most current) P82 software version.
3. Click the download software link.
4. Enter the Sign in dialog box Username and Password:
Username: software Password: D0wnl0ads!
5. Select OK to download the P82 software zip file. The browser will automatically begin the download process after selecting OK.

Installing the operating system software

1. On a USB flash drive, create a folder named “precor” in the root directory.
2. Move the downloaded software zip file to the USB flash drive by right-clicking the zip file, selecting “extract all.”, browsing to the "precor" flash drive folder, and selecting "Extract" to download.
IMPORTANT: You must place all software files into the “precor” folder on your USB flash drive. Failure to follow the instructions exactly will result in the console not recog­nizing the available software update on the USB flash drive.
3. Insert the updated USB flash drive into the console chin USB port.
IMPORTANT: The microSD card MUST be properly seated (locked in place) in the microSD port or the chin USB port will not load the software, see "" on page8.
4. Access the Diagnostic menu (access code 51765761).
5. From the Settings menu, select the Available Updates menu to open the Available Updates screen.
Note: If the menu item is "No Available Updates, the software was not properly
installed on the flash drive. Remove the USB flash drive and reinstall the latest soft­ware onto the USB flash drive "precor" folder.
6. Select (highlight) the latest software version and select INSTALL to begin the software installation.
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6 System Software

Rescue microSD card software install

Rescue microSD card software install

When to use the Rescue microSD card

Typically the rescue microSD card is required when the OS software has become corrupted and the console fails to power-up to the Welcome banner. Only use the rescue microSD card as a last resort, reseting the console and/or updating the OS software have failed to fix the problem.
The Rescue microSD card will upload the core software required to reboot the console to the OEM factory default state. All custom system settings will be reset to the OEM default settings, treat the console as if it were a brand new console.
IMPORTANT: Using the rescue microSD card will reboot the console to the factory default settings. All setup and customized settings will be reset to OEM default setting including: Registration, TV channel guide, club settings, etc. If the console is net­worked, the unit will need to be deleted from Preva Business Suite and re-registered.

Rescue microSD card update procedure

1. Disconnect console power (power OFF).
2. Remove the mass storage mircoSD card and install the Recovery microSD card.
3. Reconnect the console power (power ON).
4. Lightly press and hold down the Boot Select button while momentarily pressing and releasing the Reset button. Starts the reboot process.
a. On P82s, you will need two 5/32" (4 mm) or smaller diameter pencil erasers (or
similar devices) to press the Reset and Boot Select buttons.
b. On P62s, you only need one pencil eraser to press down the Boot Select button.
Use your finger to press and hold the Reset button
5. Continue holding down the Boot Select button until either the green boot-up LED switches ON or you can see on the display that the reboot process has started (approx. 3-5 seconds). When the reboot has started release the Boot Select button.
P82 Rescue mircoSD software install
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P62 Rescue mircoSD software install
6. A successful reboot will show a blue boot-up progress status bar at the bottom of the dis­play. If the progress status bar does not show, repeat the Recovery microSD card boot-
up steps. A successful installation will finish with a green check mark , approximately
7-8 minutes. An unsuccessful install will finish with a red "X" .
7. Disconnect the console power (Power OFF).
8. Remove the rescue microSD card and reinstall the mass storage microSD card.
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6 System Software
Rescue microSD card software install
9. Reconnect the console power (power ON).
10. Update the operating system software to the latest version, see "How to find the oper-
ating system software versions" on page39 and "How to Update the console operating system software" on page40.
11. Reboot the console after the software update has completed, press/release the Reset button or disconnect/reconnect console power.
12. Re-register the console;
a. First you will need to contact Precor customer service (Ph: +1 (800) 347-
8404and have the console registration removed from PBS,
b. Then do the steps to re-register the console.
13. Configure the console system settings:
a. If you have a system settings and TV Channel Guide USB flash drive (or you can
create one from another machine), import the system settings and TV Channel Guide settings; 1) insert the settings USB drive into the Chin USB port, access the Service menu and select System Settings > Manage Settings > Import from USB, and 2) insert the TV Channel Guide USB drive into the Chin USB port, access the Service menu and select System Settings >TV Settings > Channel Guide > Import from USB.
b. If you do not have a settings or TV Channel Guide USB flash drive, you will need
to manually update settings as needed.
14. Reboot the console (press/release the Reset button or disconnect/reconnect power).
15. Verify operation and return to service, see "Operation Verification" on page14.
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7 Standard Service Menus

About

7Standard Service Menus
About
The P62 & P82 support the Service menu and Club Settings Standardized Service menus used across Precor cardio product lines:
l Service (51765761: Service menu provides access to all available equipment service
menus, used by service technicians to service and maintain the equipment.
l Club Settings (5651565) Club Settings menu is a subset of service menus directed
toward club operation, used by club operators to manage, configure, and maintain the equipment.
Each service menu is assigned a unique service access code. To access a service menu, type in the access code at the service menu login screen, see "" below.

Service Access Codes

Service Access Codes
Supported service menus and access codes.
SERVICE
ACCESS CODE SERVICE MENU FUNCTION
51765761 Service Service menu provides access to
all available equipment service menus, used by service tech­nicians to service and maintain the equipment.
5651565 Club Settings Club Settings menu is a subset of
service menus directed toward club operation, used by club oper­ators to manage, configure, and maintain the equipment.
65 Information Display Not supported
1) The Information Display (65) service menu is NOT supported on P62, P80, and P82 touchscreen consoles. Refer to the Service menu (51765761) "About", "Equipment Usage" and "Maintenance" menus.
(1)

How to Access the Service Menus

P82 Console 45
Page 52

Service menu access

7 Standard Service Menus
How to Access the Service Menus
Steps
1. Make sure the console is set to the Welcome banner.
2. Press and hold the VOL down key while pressing CH up >CH down > CH down > CH up:
3. At the Sign-In screen, type in the service access code.

Touchscreen Calibration shortcut

Console shortcut to access the Touchscreen Calibration test.
Steps
1. Make sure the console is set to the Welcome banner.
2. Press and hold the VOL down hardkey while pressing CH up > Pause > Pause > CH up:
P82 Console 46
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7 Standard Service Menus

Navigating t he Service Menus

3. Touch the designated display positions and follow prompts to complete the touchscreen calibration.

Debug Information Report shortcut

Console shortcut to download an event log debug information report.
Steps
1. Make sure the console is set to the Welcome banner.
2. Insert a USB flash drive into the Chin USB port.
3. Press and hold the VOL Up hardkey while pressing CH up > CH Dwn > CH Dwn > CH up:
4. Wait for the download to finish and then remove the USB drive..
IMPORTANT: Do not remove the USB drive until the "Report was successful" mes­sage is shown, (approx. 1 min).
Navigating the Service Menus
The P80 and P82 consoles use the console touchscreen touch sensitive controls to select items and navigate the service menus. Only one hardkey "Pause" is used to stop a running dia­gnostic test.

P82 consoles

:
CONSOLE KEY FUNCTION/DESCRIPTION
Touchscreen con­trols
Scroll Up/Dwn Use your finger to swipe the touchscreen up or down to scroll
P82 Console 47
There are various touch sensitive softkey controls (OK. START, STOP, BACK, etc.) and icon controls (image boxes, buttons, etc.) used to control and operate the console. Make selection by touch­ing the softkey control or icon.
through menu items. Some menus provide a vertical scroll bar on the screen right side to scroll Up/Dwn.
Page 54
7 Standard Service Menus

P62 consoles

CONSOLE KEY FUNCTION/DESCRIPTION
BACK softkey • Use the touchscreen BACK softkey to return to the previous
menu display.
• Continue selecting the BACK softkey to exit the service software.
PAUSE hardkey Stop a running diagnostic test.
P62 consoles
The P62 console uses a combination of touchscreen softkeys , icons, and keypad hardkeys to select and navigate thru the service and diagnostics menus. The P62 uses the BACK keypad button to return to the previous menu and the PAUSE hardkey to stop a running diagnostic test.
CONSOLE KEY FUNCTION/DESCRIPTION
Touchscreen con­trols
Scroll Up/Dwn Use your finger to select while swiping your finger Up/Dwn to scroll
BACK
There are various touch sensitive softkey controls (OK. START, STOP, BACK, etc.) and icon controls (image boxes, buttons, etc.) used to control and operate the console. Make selection by touching the softkey control or icon.
through menu lists. Some menus provide an on-screen scroll bar to scroll Up/Dwn.
• On P62 consoles, use the control keypad BACK button to go back or return to the previous menu.
• Continue selecting the BACK hardkey to exit the service software.
P82 Console 48
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CONSOLE KEY FUNCTION/DESCRIPTION
7 Standard Service Menus

Service Menu (51765761)

PAUSE hardkey Stop a running diagnostic test.
Service Menu (51765761)
Access code: 51765761 (see"" on page45)
The Service menu provides access to all available equipment service menus, used by service technicians to service and maintain the equipment.

Settings Menu

Settings Menu
SETTINGS MENU DESCRIPTION
"About menu" on the next page
"Equipment Usage" on page51
menu: Settings > Software Downloads General information about the machine (serial number, name,
type, location, software versions, internet & Wi-Fi connectivity, and the event and error codes (Error Log or CPA Event Log)
menu: Settings > Equipment Usage Machine workout usage information (total workout time & distance,
last work start/stop times).
"Maintenance menu" on page52
"System Settings menu" on page53
P82 Console 49
menu: Settings > Maintenance (ASL equipped machines only) Provides the machine maintenance
and operating status information.
menu: Settings > System Settings Provides settings to configure the console and machine. Also
Page 56
SETTINGS MENU DESCRIPTION
includes the service diagnostic tests.
7 Standard Service Menus
Service Menu (51765761)
Software Downloads menu
Partition Configuration menu:
(No) Available Updates menu
menu: Settings > Software Downloads Settings: ON, OFF Enables automatic operating system software downloads:
l ON: Enables automatic operating system software down-
loads.
l OFF: Disables automatic operating system software down-
loads.
Note: Must be connected to the internet and register with PBS (Preva®Business Suite).
menu: Settings > Partition Configuration OEMuse only, contact Precor Customer Service for information.
menu: Settings > No Available Updates or Available Updates
l No Available Updates: No available software updates can
be read from the USB flash drive.
l Available Updates: List of available software updates read
from the USB flash drive.
Used to update the operating system software. The console reads a software update USB flash drive and then changes the menu from No Available Updates to Available Updates. Select Avail­able Updates to view, select, and upload the software, see "How
to Update the console operating system software" on page40.

About menu

About menu
menu: Service menu (51765761) > Settings > About
General information about the machine (serial number, name, type, location, software ver­sions, internet & Wi-Fi connectivity, and the event and error codes (Error Log or CPA Event Log).
ABOUT MENU DESCRIPTION
Event Log menu: About > Event Log
The Event Log contains all connectivity errors and service main­tenance error codes.
.Note: For maintenance service and troubleshooting, use the CPA Event Log and not the Event Log to find the machine maintenance error event codes.
CPA Event Log menu: About > CPA Event Log
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ABOUT MENU DESCRIPTION
The CPA Event Log only contains the machine maintenance and troubleshooting error event codes that are described in the "
Code Troubleshooting Guide
Guide".
.Note: Use the CPA Event Log and not the Event Log to find the machine maintenance and troubleshooting error event codes.
", see "Error Code Troubleshooting
7 Standard Service Menus
Service Menu (51765761)
Error
Console Serial Num­ber
Lower Serial Number menu: About > Serial Number
Friendly Name menu: About > Friendly Name
Location menu: About > Location
Release Bundle Ver­sion
Heartbeat Interval menu: About > Heartbeat Interval
Wired MAC Address menu: About > Wired MAC Address
WI-FI MAC Address menu: About > Wi-Fi MAC Address
menu: About > Serial Number Console serial number.
Base serial number.
Friendly name assigned to the equipment by the facility.
Facility location code.
menu: About > Release Bundle Version Console System Operating software version. Select to show the
component system software versions including: the CPA Software, LPCA, Qt App, Boot Kernel, and File System software versions.
OEM use only.
Wired LAN MAC address
Wireless Wi-Fi MAC address
Network Time Server1
Machine Type menu: About > Machine Type
Legal Notices menu: About > Legal Notices
menu: About > Network Time Server1 NTP server address
Specifies the detected machine type: TRED, AMT, EFX, UBK, RBK.
Specifies the trademarks. trade names, etc.

Equipment Usage menu

Equipment Usage
menu: Service menu (51765761) > Settings > Equipment Usage.
Machine workout usage information: cumulative hours & distance, number of workout ses­sions, & last work start/stop times.
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Service Menu (51765761)
EQUIPMENT USAGE
MENU
Cumulative Workout Hours
Cumulative Workout Distance
Cumulative Workout Sessions
Last Workout Start Timestamp
Last Workout End Timestamp
menu: Equipment Usage > Cumulative Workout Distance Machine total workout hours.
menu: Equipment Usage > Cumulative Workout Distance Machine total workout distance.
menu: Equipment Usage > Cumulative Workout Sessions Machine total number of workout sessions.
menu: Equipment Usage > Last Workout Start Timestamp The most recent workout start time.
menu: Equipment Usage > Last Workout End Timestamp The most recent workout end time.

Maintenance menu

Maintenance menu
Menu: Service menu (51765761) > Maintenance
DESCRIPTION
Provides machine maintenance related information including: routine maintenance due status, machine operating condition, and ASL state.
MAINTENANCE
DESCRIPTION
MENU
Recommended Action menu
menu: Maintenance > Recommended Action Range: None, Inspect
l None: No maintenance required.
l Inspect:Maintenance action required.
Used to report that there is a maintenance issue that requires attention; it could indicate routine maintenance is due or that a machine failure (error code) has occurred that required attention.
» Operating Condition menu: Maintenance > Operating Condition
Range: Normal, Inspect
l Normal: No maintenance required.
l Inspect: There is a routine maintenance issue or failure con-
dition (error code) that requires immediate attention.
.Important:Reset the ASL light state and Motor Controller (MC) status light after repairs a completed.
» Belt Rating (Treadmills only)
menu: Maintenance > Belt Rating Range: 10 - 0 (10 - New condition, ≤ 1 - Replace running belt)
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7 Standard Service Menus
Service Menu (51765761)
MAINTENANCE
MENU
» Next Maintenance
Due
Active Status Light (ASL) menu
DESCRIPTION
A belt rating of 0 or 1 will cause a blue pulsing ASL light indicating that there is a problem with the running belt/deck and requires ser­vicing or replacement.
Important:Reset the Belt Rating after replacing with a new run­ning belt and deck (select Replace).
menu: Maintenance > Next Maintenance Due Provides machine next maintenance due remaining mileage or
hours. Perform preventative maintenance when the maintenance counter reaches 0.
Important:Reset the maintenance interval after completing routine maintenance service, (select Reset).
(1)
menu: Maintenance > Active Status Light Indicates the machine operating and maintenance status. Blue Solid: Normal operation Indicates that the ASL has not
detected any logged error codes. Blue Pulsing: Preventative maintenance reminder. • Treadmills: A belt rating of 0 or 1 will cause a blue pulsing ASL
light indicating that there is a problem with the running belt/deck and is in need of servicing or replacement.
• ALL: The maintenance counter starts at 1000 hours counting down to active use hours to 0 indicating preventative maintenance is due.
Yellow Solid: Indicates an error has occurred, was self-corrected and the machine can be used. The fault can be cleared.
Yellow Pulsing There is a current non-recoverable fault con­dition, there is a loss of a major function and the machine id out-of­service. Machine service is required.
» AS light Brightness
(1)
menu: Maintenance > AS Light Brightness Range: Low, Medium, High Set the ASL brightness level.
» Maintenance
Reminder
menu: Maintenance > Maintenance Reminder Range: OFF, ON (default) Switch the maintenance reminder function ON or OFF.
Notes:(1) Only used on machines that support the Active Status Light feature.

System Settings menu

System Settings menu
menu: Service menu (51765761) > Settings > System Settings.
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7 Standard Service Menus
Service Menu (51765761)
Provides settings to configure the console and machine. Also includes the service diagnostic tests.
SYSTEM SETTINGS
DESCRIPTION
MENU
Tests menuSystem menu: System Settings > System Tests
Machine diagnostics tests to verify system hardware operation, see "System Tests menu" on page57.
Connectivity menu menu: System Settings > Connectivity
Connectivity includes Internet network and Preva®Server setup and configuration.
»Network Type menu: System Settings > Connectivity > Network Type
Settings: Wired, Wi-Fi Default: Wired
To connect to a network:
1. Select Network Type > Wired (or Wi-Fi) > Go.
2. Select Configure > Configuration > select a network from the list and enter your credentials to access that network.
3. Select Back to save settings and return to the Con­nectivity screen.
»Configuration menu: System Settings > Connectivity> Configuration
Settings: Automatic (recommended), Manual Default: Automatic
Specifies internet connection mode.
»Status menu: System Settings > Connectivity > Status
Range: Connected, Not Connected Specifies internet connection status.
»IP Address menu: System Settings > Connectivity> IP Address
Specifies console internet IP address.
»Preva®Server menu: System Settings > Connectivity> Preva®Server
Specifies Precor Preva server URL (na.preva.com).
Display menu menu: System Settings > Display
Console default display configuration settings:language, units, standby delay, .browser and news reader on/off.
»Default Language menu: System Settings > Display > Default Language
Default: English Specifies the default language.
»Measurement Units menu: System Settings > Display > Measurement Units
Range: US Standard, Metric Default: US Standard
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7 Standard Service Menus
Service Menu (51765761)
SYSTEM SETTINGS
DESCRIPTION
MENU
Specifies the default measurement units.
»Standby Mode Delay
menu: System Settings > Display > Standby Mode Delay Range: 5, 10, 15. 30, 60 minutes Default: 15 minutes Specifies the idle wait time before entering standby mode.
»Browser menu: System Settings > Display > Browser
Range: ON/OFF Default: ON Show (enable) the Browser app.
»News Reader menu: System Settings > Display > News Reader
Range: ON/OFF Default: ON Show (enable) the News Reader app.
TV Settings menu menu: System Settings > TV Settings
Configuration TV settings and channel guide.
»Channel Guide menu: System Settings > TV Settings > Channel Guide
TV channel configuration.
»TV Source menu: System Settings > TV Settings > TV Source
Default:Internal Tuner TV input signal source
»Region menu: System Settings > TV Settings > Region
Specifies the TV input signal modulation format for a particular geographical region.
»Default Channel menu: System Settings > TV Settings > Default Channel
Default: Not set TV default channel.
»Skip Unnamed Channel
menu: System Settings > TV Settings > Skip Unnamed Chan­nels
Default:ON Skips over unnamed channels.
»Skip Encrypted Channel
menu: System Settings > TV Settings > Skip Encrypted Chan­nels
Default:ON Skips over encrypted channels.
»Analog Channels Aspect Ratio
menu: System Settings > TV Settings > Analog Channels Aspect Ratio
Range:4:3, 16:9 Select the analog channel aspect ratio.
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7 Standard Service Menus
Service Menu (51765761)
SYSTEM SETTINGS
DESCRIPTION
MENU
»Extensive Scan menu: System Settings > TV Settings > Extensive Scan
Default:OFF Searches all available channel sources.
»Closed Captioning menu: System Settings > TV Settings > Closed Captioning
Default:On Switches close caption feature ON/OFF.
»Export/Import Chan­nels
menu: System Settings > TV Settings > Export/Import Chan­nels
Export/Import channel mapping using a USB .flash drive.
Audio Settings menu menu: System Settings > Audio Settings
Specify the workout duration and equipment limits for your facil­ity.
»Default Wired Head­phone Volume
menu:System Settings > Audio Settings > Default Wired Headphone Volume
Range: 1 to 15 Default: 6
Sets the default wired headphone jack volume level.
»Default Bluetooth Headphone Volume
menu:System Settings > Audio Settings > Default Bluetooth Headphone Volume
Range: 1 to 15 Default: 11
Sets the default bluetooth headphone jack volume level.
Workout Limits menu menu: System Settings > Workout Limits
Specify the wired and bluetooth headphone default volume levels.
»Maximum Workout Duration
menu: System Settings > Workout Limits > Maximum Workout Duration
Range: 1 to 240 min, NO LIMIT Default: 60 min
Sets the maximum allowable user workout time per session.
»Maximum Pause menu: System Settings > Workout Limits >Maximum Pause
Range: 1 to 300 sec Default: 30 sec
Sets how long the equipment remains in a paused banner during a workout before resetting.
»Summary Time Out menu: System Settings > Workout Limits >Summary Time
Out
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7 Standard Service Menus
Service Menu (51765761)
SYSTEM SETTINGS
DESCRIPTION
MENU
Sets the time to view the Workout Summary data.
Range: 1 to 120 sec Default: 60 sec
»CrossRamp Auto­Level
menu: System Settings > Workout Limits >Summary Time Out
Range: 1 - 20 Default: 1
Sets the ramp default incline level:
»Maximum Speed menu: System Settings > Workout Limits >Maximum Speed
Default: 12 mph Sets the user maximum speed.
»Maximum Incline menu: System Settings > Workout Limits >Maximum Incline
Default: 15 %
»Auto Stop
(1)
menu: System Settings > Workout Limits >Auto Stop Default: ON Sets Auto Stop to On or Off.
Register Equipment menu
menu:System Settings >Register Equipment Register console and equipment with Precor Preva®Business
Suite "PBS".
Required information to register the equipment:
l Location code
l Precor technician account name and password
l Serial number from the base
l Friendly name assigned to the equipment by the facility
(Example: Equipment Type-Floor-Row-Number)
To complete registration for Preva-networked facilities:
1. Enter the Preva server name (na.preva.com for all sites).
2. Enter the assigned account name and password.
3. Follow the onscreen instructions to register the product.
Manage Settings menu: System Settings >Manage Settings
Save and restore the Connectivity, Display, Media, and Workout Limits settings.
(1) Not available on all models.

System Tests menu

System Tests menu
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7 Standard Service Menus
Service Menu (51765761)
menu: Service menu (51765761) > Settings > System Settings > System Tests.
Machine diagnostics tests to verify system hardware operation.
SYSTEM TESTS
MENU
AMT Stride Pos­ition Test
(AMT only)
menu: System Tests >AMT Stride Position Test
TEST DESCRIPTION
Verifies the stride movement:
l Low Radius.
l HiRadius.
l Dynamic Position.
Brake Test menu: System Tests >Brake Test
If the brake is operational, provides the following operating information:
l PWRB XXX: The current power bits.
l RPM: Brake generator RPM.
l VBUS XX: Bus Voltage used to drive the brake.
l M-AMPS XX: DC brake current.
Battery Test menu: System Tests >Battery Test
Shows the current battery voltage level as "XX.X VDC Y".
Where: XX.X is the measured DC battery voltage (nominal 12.6 - 14.6 Vdc). There can be an additional "Y" suffix indicating the following condition: "C" an external AC charger is connected. "L" the battery is low (less than 11.5 Vdc). "CL" charger is connected and the battery is low.
RPM Test menu: System Tests >RPM Test
RPM test:
l Pulse: current pulse count.
l Minimum: minimum pulse count.
l Maximum: maximum pulse count.
SPM Test menu: System Tests >SPM Test
(EFX, AMT only)
SPM "Strides per Minute" test:
l Pulse: current pulse count.
l Minimum: minimum pulse count.
l Maximum: maximum pulse count.
CrossRamp Test menu: System Tests >CrossRamp Test
(EFX, AMT only)
Manually run the lift motor to raise/lower the crossramp through full
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7 Standard Service Menus
Service Menu (51765761)
SYSTEM TESTS
MENU
TEST DESCRIPTION
range, levels 1 to 20.
l A/D: Lift potentiometer analog to digital voltage value.
l Glitches:number of sticking lift motion.
l Volts (DC): lift motor voltage.
Auto Stop Test menu: System Tests > Auto Stop Test
Test parameters;
• Status - User detected on running belt
• Step Count - Average # of footplants. Footplant averaging delay reset with each speed change.
Belt Speed Test menu: System Tests > Belt Speed Test
Tests belt operating condition in 0.1 speed increments
Test parameters:
• AMPS IN: Treadmill input Current.
• VOLTS IN: Treadmill input Voltage
• VBUSS: Treadmill internal buss Voltage
• AMPS MTR: Current supplied to the drive motor.
Incline Test menu: System Tests > Incline Test
Test parameters;
• A/D - lift motor incline position potentiometer A/D number.
• SEC - UP/DWN command response delay between the UPCA and LPCA.
• Glitches - Momentary failures in the A/D potentiometer output. If there are more than 50 Glitches, the lift motor should be replaced.
USB Test menu: System Tests > USB Test
List the active USB ports.
Touchscreen Test
Touchscreen Cal­ibration
menu: System Tests > Touchscreen Test
Verify touchscreen display.
menu: System Tests > Touchscreen Calibration
Calibrates touchscreen finger press operation.
Backlight Test menu: System Tests > Backlight Test
Tests the display backlight performance.
RGB Test menu: System Tests > RGB Test
Tests the display color performance.
Numeric Back­light Test
menu: System Tests > Numeric Backlight Test
Tests the movement controls LCD numeric displays backlight bright­ness level.
Numeric Display
menu: System Tests > Numeric Display Test
Test
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7 Standard Service Menus

Club Settings Service Menu (5651565)

SYSTEM TESTS
MENU
TEST DESCRIPTION
Tests the movement controls LCD numeric displays.
Heart Rate menu: System Tests > Heart Rate Test
Tests the handlebar unfiltered, filtered, and pulse heart rate. Grasp the grips to test the hand held heart rate. Use a Polar heart rate simulator to test the wireless heart rate. Press the back button to exit this test.
Step Count Reset
(AMT only)
menu: System Tests > StepCount Reset
Resets the step flat belt usage count. Reset the belt usage count at every step flat belt replacement.
l Current Total Step Count.
l Step Count Resets:number of times the Step Count has been
reset.
l Odometer Value At Last Reset.
Club Settings Service Menu (5651565)
On P62, P80, and P82 ftuchscreen consoles, Club Settings menu is used by club operators to manage, configure, and maintain the equipment. Service technicians should use the Service menu (51765761) for service and maintenance.
Club Settings Menus
l About menu, see "About menu" on page50.
l Equipment Usage menu, see "Equipment Usage" on page51.
l Maintenance menu, see "Maintenance menu" on page52.
l System Settings menu, see "System Settings menu" on page53.
l (No) Available Updates, see "(No) Available Updates menu" on page50.
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8 Replacement Procedures

About

8Replacement Procedures
About
There are currently no authorized serviceable electronic parts for the P62 and P82 consoles. If there is a hardware failure, please contact Precor Customer Service (ph. +1 (800) 347-8404) for proper repair disposition.

Available Replacement Procedures

"P82 Console Cover Replacement" on the next page
"Console Installation and Removal" on page16
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8 Replacement Procedures

P82 Console Cover Replacement

P82 Console Cover Replacement

About

This topic provides instructions to removes and installs the P82 console covers.
Item Description
Reading Rack
Lower Vent Bezel
Chin (HP/USB Jack)
Upper Access Panel
Rear Cover
HHHR board

Procedure

Review entire procedure before starting.
Removal Instructions
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1.
Remove the reading rack .
a. Remove the two #2 Phillips screw fasteners and carefully lift the reading rack off
the front cover. Retain fastener hardware for installation.
2.
Remove the lower vent bezel .
a. Use your fingers to carefully unsnap the bottom left and right edges of the bezel
from the bottom of the front cover. Then lift the bottom edges up and downward to remove the back cover.
3.
Remove the upper access panel .
a. Remove the two #2 Phillips screw fasteners and then lift the panel from the front
cover.
4.
Remove the chin cover (HP/USB jack assembly) .
a. Grab the chin and rotate the front side (side with the audio and USB connectors)
downward to unsnap the side and rear clips. It does require a small amount of force to unsnap the chin from the back cover.
5.
Remove the rear cover .
a. Carefully push the HHHR board mounting clips outward and lift the HHHR board
from the clips. Unplug the ground cable (attached to the console weldment.
b. Remove the eight #2 Phillips screw rear cover fasteners. Retain fastener hard-
ware for installation.
c. Carefully lift and remove the rear cover while sliding the HHHR PCA board
though their respective cover openings. Make a note of how the HHHR PCA board and chin were routed through the rear cover.
Installation Instructions
1.
Install the rear cover .
a. Carefully place the rear cover into place onto the back of the console while sliding
the HHHR PCA board and chin through their respective cover openings.
b. Secure using the eight #2 Phillips screw fasteners. Fully tighten the fasteners.
c.
Carefully install the HHHR board into the mounting clips. Then reconnect the ground cable to the HHHR PCA board.
2.
Install the chin (HP/USB jack assembly) .
a. Position the chin so that the front (side with the audio and USB connectors) faces
to the console front. Make sure the interface cable is not pinched or damaged. Fit the chin rear mounting clips under the rear cover plastic and then press and rotate the chin so that the side mounting clips snap into place.
3.
Install the upper access panel .
a. Place the upper access panel onto the front cover and secure using the two #2
Phillips screw fasteners. Fully tighten the fasteners.
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8 Replacement Procedures
P82 Console Cover Replacement
4.
Install the lower vent bezel .
a. Place the bezel over the console weldment so that the bezel top clips fit under the
rear cover edge. Then press down near the bottom left and right sides of the bezel to snap the mounting clips into place.
5.
Install the reading rack .
a. Carefully place the reading rack into place over the front cover aligning the mount-
ing holes. Secure using the two #2 Phillips screw fasteners and fully tighten.
.
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9 Troubleshooting

About

9Troubleshooting
About
This section contains troubleshooting information to help you identify, isolate, and resolve com­ponent and system issues.
Review the

Introduction To Troubleshooting

section below to learn about the troubleshooting process, troubleshooting best practices, and other pertinent information that will help you effi­ciently troubleshoot issues and return the equipment to service.
Information that will help you troubleshoot:
l Review the "Introduction To Troubleshooting" below section below.
l Review the Error Log for active error codes, see the "CPA Event Log" on page70 and
"Standard Error Codes" on page68 topics.
l Refer to the “Error Code Troubleshooting Guide” for error code description and
troubleshooting repair information.
l If the machine supports the Active Status Light feature, review the ASL topic, see " Act-
ive Status Light (ASL)" on page72.
l Review the System Troubleshooting Procedures topic for any possible related issue
fixes or repairs see System Troubleshooting Procedures.
Introduction To Troubleshooting
Troubleshooting issues is an investigative process best implemented utilizing a systematic approach that efficiently targets the issue cause allowing correct equipment repairs and return to service. The following information will help you to systematically troubleshoot and resolve issues.

Basic Steps

Validate the customer reported issue:

The failure that is reported may differ from your observations as a trained technician. Many reported failure are not true failures and can be fixed without a customer visit.
l (powered units only) Always ask the customer if the unit power is connected and
switched ON.
l Further interrogate the customer to determine if this is the real issue requiring an on-site
visit or possibly a different issue that can be simply resolved over the phone.
(Undefined variable: EFX800-16Base. ServiceManualTitle)
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9 Troubleshooting
Basic Steps

Verify the Input Power (Powered units only)

Always begin by verifying the input power cord is connected and the equipment power is switched "ON".
If the unit does not power up or runs poorly, verify the following conditions:
l Make sure there is power at the outlet receptacle and that the power is within the spe-
cified voltage and current limits. If not:
o
The power outlet circuit wire run from the outlet to the circuit panel may be to long causing a large voltage drop.
o
The outlet ciruit wire gauge may be to small to carry the required machine load current.
l Make sure that the outlet receptacle power is good quality (the input power is NOT inter-
mittent or has fluctuating voltage levels or frequency). Poor quality input power can cause operational failures.
l Make sure that only one machine is plugged into the outlet receptacle (only one recept-
acle per outlet receptacle).
IMPORTANT: Always make sure the input power is good quality before troubleshoot­ing the machine. A poor quality input power signal may be the cause ot the machine issue or operating failure.

Verify that the console is operating correctly

Note:Keep in mind that if a key on the console keypad does not function, the LPCA
will not receive a user initiated request for action. For failed console key problems, the machine failure is not caused by a problem with the LPCA or the machine base, In these types of console failures, no error codes will be triggered and logged.

Review the Error Log or CPA Event Log for any active error codes

Always review the Error Log or CPA Event Log when troubleshooting an issue. The error logs will contain any triggered error code events and related information. You can then refer to
Error Code Troubleshooting Guide to help resolve the issue. Also, when calling Precor cus-
tomer service for assistance, refer to the Error Log or CPA Event Log for additional inform­ation to help the representative resolve the issue.
Refer to the Error Code Troubleshooting Guide for error code descriptions and repair inform- ation.
IMPORTANT: Error Code description and Troubleshooting information is contained in the
Error Code Troubleshooting Guide
, see Error Code Guide.pdf.
Note:Not all failures trigger an error event code. Many issues are purely mechanical
in nature and therefore cannot trigger an error event code.
(Undefined variable: EFX800-16Base. ServiceManualTitle)
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9 Troubleshooting
Basic Steps

Verify (reproduce) the issue.

Operate the unit in normal user mode and attempt to reproduce the reported failure Determine if the error is a repeatable or intermittent type failure Make note of any additional observations (noises, vibrations, etc.) that occur at the time of the failure which may then be used to help resolve the issue.
Note: It is important to keep in mind that some issues are weight (load) related. You
may need to test the unit at minimum and maximum load limits to reproduce the fail­ure.

Perform hardware validation diagnostic tests

Perform the equipment Hardware Validation Tests (LED consoles) or System Tests (Touch- screen consoles) to help isolate the cause of the issue. These tests will help identify failed systme components. Resolve any resulting failures.

Verify Club Settings

Verify that one of the workout limit settings are not causing a failure, see Club Settings (LED consoles) or System Settings Workout LImits (Touchscreen consles). If a failure is observed while using the machine but passes the hardware validation system tests, this could be an indication that one of the club parameters limits settings is causing the issue.

Verify that there are no new error codes

After correcting the issue, reopen the Error Log and verify that there are no remaining active error codes. This will verify that the original error codes are not reoccurring and that there are no new error code issues. If the error code is reoccurring, the issue may be mileage related, review the error code odometer history to verify if the error event is related to mileage inter­vals.
Note:If there is no logged error codes and the issue persists, you will need to use
observable and audible indicators to identify the source of the failure. Also make sure that there are no related service bulletins that may resolve the issue. Browse the list of available Troubleshooting procedures for related Troubleshooting inform­ation.

Verify service bulletins

Review the list of machine service bulletins and tech-tips and verify that there are no current bulletins that may fix the issue.
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9 Troubleshooting

Standard Error Codes

Standard Error Codes

About

There is a set of standard error codes implemented across Precor exercise equipment. Error codes are system generated error codes designed to detect and report fault conditions. Each error code is associated with a particular system or component fault condition. The main­tenance software monitors error code event conditions, when a fault is detected, the error code is stored in the Error Log (or CPA Event Log) along with the event mileage, hours, and motor current.
Error code numbers range from 01 to 99. There are also a small number of alpha and alpha­numeric codes. Most, but not all error codes are grouped into numeric ranges to help easily identify common system issues. Refer to the Error Code Troubleshooting Guide for a com- plete list of error codes and troubleshooting information.
IMPORTANT: Error Code description and Troubleshooting information is contained in the
Error Code Troubleshooting Guide
, see Error Code Guide.pdf.
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Viewing Error Codes (Error Log & Event Log)

Error event codes are logged, stored, and viewed in either the Error Log or CPA Event Log menus depending on the console model, see Error Log & CPA Event Log:
TIP: Deleting Error Codes from the Error Log: Press and hold the PAUSE/RESET
key for a minimum of 6 seconds to open the Error Log and view all logged error codes. If there are no logged error codes, the "Stuck Key" message will show. To remove error codes, select the error code and press/hold the QUICK START key until the "NO ERRORS" message shows.
P62, P80, and P82: Access Hardware Validation (51765761) > select About > CPA Event Log
Note: Unlike the Error Log, error codes cannot be manually removed from the CPA
Event Log.

Error Code Troubleshooting Guide

A complete list of error codes including the code description, related issues/symptoms, troubleshooting, and repair information is provided in the see Error Code Troubleshooting Guide.
The
Error Code Troubleshooting Guide
contains the following information:
Error Code Troubleshooting Guide
,
l The error code description
l The affected system components
l The Issues and Symptom information
l Troubleshooting and repair information

Troubleshooting with Error Codes

Getting Started
You will need a copy of the “ error codes including the code description, related issues/symptoms, troubleshooting and repair information, click Error Code Troubleshooting Guide.
Using Error Codes to troubleshoot
1. Access the service software Error Log or CPA Event Log (see Error Log & CPA Event
Log) to view any current and past error code events.
2. Go to the Error Code Troubleshooting Guide, look up the error code and follow the Troubleshooting information
Error Code Troubleshooting Guide
” to learn Information about the
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9 Troubleshooting

CPA Event Log

CPA Event Log

About

On P62, P80, and P82 consoles, service error codes are viewed on the CPA Event Log menu.
IMPORTANT: On P62, P80, and P82 consoles, use the CPA Event Log and not the Event Log for viewing machine troubleshooting error codes, refer to the Error Code
Troubleshooting Guide for error code description and troubleshooting information.
Always review the Error Log or CPA Event Log when troubleshooting an issue. The error logs will contain any triggered error code events and related information. You can then refer to
Error Code Troubleshooting Guide to help resolve the issue. Also, when calling Precor cus-
tomer service for assistance, refer to the Error Log or CPA Event Log for additional inform­ation to help the representative resolve the issue.
Note:Be aware that not all machine failures will cause an error code event. Use phys-
ical observation and mechanical troubleshooting skills to resolve non error code issues.
Error event codes are sequentially stored as a table in memoryin a First-In Last-Out basis, the newest error code is stored in the number one position pushing any current error codes down one position. When the memory is full, the oldest error code is pushed off the stack and removed from memory.
When an error event is detected, the error code information will be stored into the error log or CPA Event Log. However, when multiple instances of the same error code event occur within the same Hour or Odometer reading, only the first occurrence will be logged. Either the one hour limit is exceeded, or a change to the Odometer mileage, or a different intervening error code is logged must occur before the same repeating error code is logged again.
Note:Multiple repeating instances of the same error code event occurring during
the same Hour or Odometer reading will only be logged as a single error code event.

Accessing the Error Log & CPA Event Log

On P62, P80, and P82 consoles access the error codes using the CPA Event Log.
P62, P80, and P82: Access Hardware Validation (51765761) > select About > CPA Event Log
Note: Unlike the Error Log, error codes cannot be manually removed from the CPA
Event Log.

Using the CPA Event Log (P62, P80, and P82 consoles)

Each logged machine error code will be shown on the CPA Event Log menu. Use the touch­screen vertical scrollbar to scroll up/down thru the list of error codes.
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The P62, P80, and P82 CPA Event Log provides the same error code data found in the P10, P30, and P30i Error Log in addition to the event date & time stamp information. The "CPA ERROR" identifier in the error code output message indicates that this is a machine fault error code that can be used along with the
Error Code Troubleshooting Guide
to help resolve the
issue.
Typical CPA Event Log data:
l Error Code Data
o
Event Time & Date Stamp
o
Error Code Number
o
Error Code Description
o
Odometer
o
Hours
o
Motor Current*
o
.Input Line Current*
o
Input line voltage*
o
Buss Voltage*
o
OEM Factory only data
Note: * machine dependent parameter.
Removing Error Codes:
Unlike the Error Log used on P10, P30, and P30i, you cannot manually delete (clear) error codes from the CPA Event Log (or Event Log).
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9 Troubleshooting

Active St atus Light (ASL)

Active Status Light (ASL)
(Only applies to machines that support the ASL feature)

About

The Active Status Light (ASL) is a service and maintenance status light that provides a visual indication of the machine operational status. The current implementation supports four states:
1) Solid blue - indicates normal operation, 2) pulsing blue - indicates preventative maintenance is required; 3) Solid yellow - indicates an error has occurred but the machine is useable; and 4) pulsing yellow - indicates a loss of major function was detected.
The console can be used to control the ASL functions includeing, settings the light brightness level, viewing the ASL state, resetting the ASL states, enable/disable the maintenance reminder, and viewing the maintenance due remaining mileage (or hours), see "" on page75.

ASL Light Equipment Location

On treadmills, the Active Status Light (ASL) is a service and maintenance status light located on the front lower center of the front hood cover.
On Ellipticals, the ASL light is located at the rear of the unit on the lower right side of the right drive housing cover. The ASL also functions as the ASL "Wakeup" switch used to temporarily power-on the ASL and as a shortcut method to clear error states. .
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.

ASL Overview

l An externally visible indicator of the current machine operational status. There are four
supported states: 1) solid blue - indicates normal operation, 2) pulsing blue - indicates preventative maintenance is required; 3) solid yellow - indicates an error has occurred but the machine is useable; and 4) pulsing yellow - indicates a loss of major function was detected.
l When either the exerciser starts pedaling or when the ASL Wakeup switch (ASL light
cover)is pressed, the ASL light will power-on and start indicating the current machine ASL status. The ASL light will remain ON while the machine is being used (pedaled) and will switch OFF after 90 seconds of non-use (no pedaling).
l Because only one status color and state can be shown at a time, the condition states are
prioritized as follows from lowest to highest: Blue Solid (lowest), Blue Pulsing, Yellow Solid, Yellow Pulsing (highest). Higher priority states are always shown before a lower priority state, until cleared.
l The console UPCA determines the ASL state using inputs from the error log and main-
tenance counter. During active operation (workout in progress) or during the pause state, the console transmits the ASL state to the lower control board (LPCA).
l Only direct error code and maintenance counter data is used to determine the current
machine ASL state. No special algorithms (e.g., user behavior) are utilized to determine the status.
l Similar to other self-powered products, the lower control board (LPCA) powers OFF
between usage. The power-on and power-off of the ASL are under control of the LPCA at all times. The console cannot control power-on or power-off. The LPCA powers ON when the user pedals above the minimum RPM and for one minute after stopping, and powers ON for 90 seconds when the Wakeup switch is pressed.
l Error code operation: A logged system error code will cause the ASL to begin pulsing
yellow. If the error self-corrects, the ASL will change from pulsing to solid yellow. Depending on the error code type, after the end of a workout, the solid yellow light will either revert back to blue (or pulsing blue), or require the operator to do a manual reset from the service menu.
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9 Troubleshooting
Active St atus Light (ASL)
l Maintenance counter operation: The counter starts at 1000 miles and counts down the
miles of active use to 0 miles. When the counter reaches zero, the ASL will begin pulsing blue indicating preventative maintenance is due.
l Maintenance counter operation: The counter starts at 250 hours and counts down the
hours of active use to 0 hours. When the counter reaches zero, the ASL will begin pulsing blue indicating preventative maintenance is due.
l Viewing the ASLlight
o
When in active use with exerciser striding.
o
When the exerciser presses the Wakeup switch located on the rear of the unit.
o
For 90 seconds after the exerciser ceases striding.
o
For 90 seconds after the Wakeup switch is pressed.

ASL States

The ASL utilizes a combination of blue and yellow lights to indicate the current operational machine status.
ASL State DESCRIPTION
OFF The unit is powered OFF or there is no power to the LPCA or some other
hard failure. On P10, P30, and P30i consoles the ASL brightness is set to OFF.
Blue Solid Normal operation Indicates that the ASL has not detected any logged
error codes.
Blue Pulsing Preventative maintenance reminder.
Treadmills: A belt rating of 0 or 1 will cause a blue pulsing ASL light indic­ating that there is a problem with the running belt/deck and is in need of servicing or replacement.
Ellipticals: The maintenance counter starts at 1000 hours and counts down the active use hours to 0. When the counter reaches zero hours, the ASL will begin pulsing blue indicating preventative maintenance is
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ASL State DESCRIPTION
due.
Yellow Solid Indicates an error has occurred, was self-corrected and the machine can
be used. The fault can be cleared.
Yellow Pulsing There is a current non-recoverable fault condition, there is a loss of a
major function and the machine is out-of-service. Machine service is required.

ASL Settings and Functions

Setting the ASL light brightness level
The ASL Light Brightness level settings are HIGH, MEDIUM, and LOW. On P10, P30, and P30i consoles, the light brightness level can be switched OFF.
l On P10, P30, and P30i consoles, the OFF setting switches the ASL light brightness
OFF for all ASL state conditions. Setting the ASL Light Brightness OFF only switches the ASLlight brightness OFF and not the ASL active status functionality.
l Regardless of the brightness level setting (including OFF), you can view the current
ASL state (blue, yellow, etc.) in the service access menus, see "Viewing the current
ASL state" on the next page.
P62, P80, and P82 consoles:
Access Hardware Validation (51765761) > Maintenance menu > AS LIGHT BRIGHTNESS > select HIGH, MED, or LOW.
Disabling the ASL Maintenance Reminder
When set to ON, the ASL maintenance reminder - pulsing blue light state is triggered ON when the maintenance counter counts down to zero miles (or zero hours). When set to OFF, the ASL Maintenance Remindercounter is ignored and the ASL state is not changed to pulsing blue.
l The "OFF" setting effectively disables the ASL "blue pulsing" state without affecting the
yellow or pulsing yellow fault states.
l When set to OFF, the Maintenance Reminder counter continues counting down the
miles (or hours) remaining which can be viewed in the service access menu, see "View-
ing the current ASL state" on the next page.
l Error code events will still affect the ASL state condition even when the Maintenance
Reminder is set to OFF.
P62, P80, and P82 consoles:
Access Club Settings (5651565) > Maintenance menu > Maintenance Reminder > select ON or OFF.
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9 Troubleshooting
Active St atus Light (ASL)
Viewing the current ASL state
The current ASL state (solid blue, pulsing blue, solid yellow; or pulsing yellow) can be viewed using the service menu ACTIVE STATUS LIGHT parameter.
P62, P80, and P82 consoles:
Access Club Settings (5651565) > Maintenance menu > ACTIVE STATUS LIGHT > cur­rent ASL state.
Viewing the ASL maintenance counter remaining miles (or hours)
P62, P80, and P82 consoles:
Access Serice Software (51765761) > Maintenance menu > Next Maintenance Due
The maintenance counter shows the remaining miles (or hours) until the machine main­tenance is due. Reaching zero triggers the ASL pulsing blue "maintenance due" state.
Clearing the Blue Pulsing ASL State (Maintenance Counter reset)
Resetting the maintenance counter clears the blue pulsing ASL state and sets the ASL state to solid blue. The maintenance counter is also reset to the default value (treadmills reset to 1000 miles, ellipticals reset to 250 Hrs).
P62, P80, and P82 consoles:
1. Access Service Settings (51765761) > Maintenance menu.
2. Select Next Maintenance Due > Reset.
Clearing the Yellow & Yellow Pulsing ASL states
An ASL pulsing yellow state is triggered when an error code event occurs and is logged. To clear a pulsing yellow state, the error condition causing the ASL pulsing yellow must first be resolved either manually or the machine may resolve and self-clear the issue. A manually or machine self-cleared error code will change the ASL state from pulsing yellow to the solid yel­low state.
Clearing the pulsing yellow ASLstate
An ASL pulsing yellow state is triggered when an error code event occurs and is logged. To clear a pulsing yellow state, the error condition causing the ASL pulsing yellow must first be resolved either manually or the machine may resolve and self-clear the issue. A manually or machine self-cleared error code will change the ASL state from pulsing yellow to the solid yel­low state.
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Clearing the solid yellow ASLstate
P62, P80, and P82 consoles:
1. On P62, P80, and P82 consoles, the Maintenance > Operating Condition parameter must be reset from the Inspect condition to the Normal condition. After resetting the Operating Condition to Normal, the ASL state will change from solid yellow to the solid blue state.
2. Then go to the CPA Event Log and clear the error code by selecting the Clear control.
Note:Clearing the CPA Event Log does NOT clear the error codes from the Event
Log.
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10 Preventative Maintenance

About

10Preventive Maintenance

About
Preventative maintenance is proven to extend the life of the equipment, improve the user experience, and keep maintenance problems and service calls to a minimum. Precor recom­mends the following preventative maintenance schedule.
IMPORTANT: It is the responsibility of the owner to maintain equipment in accord­ance with the Precor recommended preventative maintenance schedule. Following the preventative maintenance schedule is required to maintain warranty coverage.
Additional Services
Precor offers a subscription Preventative Maintenance Program, see Preventative Main-
tenance Program.

Maintenance Schedule

The preventative maintenance tasks should be performed on a daily basis,
IMPORTANT: If you determine that the console needs service, disconnect all power connections (television, Ethernet, and input power). Place an OUT OF SERVICE sign on the equipment and make it clear to all patrons and other users that they must not use it.
Daily Task Instruction
Clean the consoles. Clean the console plastic covers with a damp lint free
cloth using water or approved cleaner, see "General
Information" on page5. Dry completely. Clean the touch-
screen display with a damp lint free cloth using ONLY a diluted solution of one part 91% Isopropyl Alcohol to one part water.
Check motion controls. Start a workout and verify the motion controls have
smooth movement and control the motion functions.
Check I/O cables Make sure that power cables and interface cables are
not tangled, pinched, or disconnected.
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11Parts

About

The following copies of the equipment for you to use as a quick reference.
It is recommended that you go to the Precor Partner Website, Precor Connect, to view the most current
l
l
Exploded View Diagram
Precor Partner Website
IMPORTANT: Always purchase OEM replacement parts and hardware from Precor. If you use parts not approved by Precor, you could void the Precor Limited Warranty. Use of parts not approved by Precor may cause injury.
"Exploded View Diagram
and
Parts Identification List
" and "
Parts List
information.
"are provided
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P82 Console Parts

P82 - Exploded View Diagram

11 Parts
P82 Console Parts
80
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P82 - Parts List

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P62 Console Parts

P62 - Exploded View Diagram

11 Parts
P62 Console Parts
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P62 Parts List

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A Edition Inf ormation

Appendix A : Edition Information

Edition
Title: P82 ConsoleService Manual
P/N: 20039-181
Additional Documentation
You can also view the service manual online at Online Service Manual

Copyright

Copyright 2016 Precor Incorporated
No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and writ­ten consent from Precor Incorporated as governed by United States and international copy­right laws.
Precor Incorporated 20031 142nd Ave. NE P.O.Box 7202 Woodinville, WA. 98072-4002 Ph: 1-800-347-4404
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Page 91

Appendix B : Notices and Safety

Appendix B : Notices and Safety

Trademarks

Precor, AMT, EFX, and Preva are registered trademarks of Precor Incorporated. Other names in this document may be the trademarks or registered trademarks of their respective owners.
The Spinner Family of bikes—Spin®, Spinner®, Spinning®, Spin Fitness®, and the Spinning logo® are registered trademarks owned by Mad Dogg Athletics, Inc., a California corporation.
SPD is a registered trademark of Shimano American Corporation.

Intellectual Property

All rights, title, and interests in and to the software of the Preva Business Suite, the accom­panying printed materials, any copies of such software, and all data collected via the Preva Business Suite, are exclusively owned by Precor or its suppliers, as the case may be.
Precor is widely recognized for its innovative, award-winning designs of exercise equipment. Precor aggressively seeks U.S. and foreign patents for both the mechanical construction and the visual aspects of its product design. Any party contemplating the use of Precor product designs is hereby forewarned that Precor considers the unauthorized appropriation of its pro­prietary rights to be a very serious matter. Precor will vigorously pursue all unauthorized appro­priation of its proprietary rights.

Warranty

The material contained in this document is provided "as is," and is subject to being changed, without notice, in future editions. Further, to the maximum extent permitted by applicable law, Precor disclaims all warranties, either expressed or implied, with regard to this manual and any information contained herein, including but not limited to the implied warranties of mer­chantability and fitness for a particular purpose. Precor shall not be liable for errors or for incid­ental or consequential damages in connection with the furnishing, use, or performance of this document or of any information contained herein. Should Precor and the user have a separate written agreement with warranty terms covering the material in this document that conflict with these terms, the warranty terms in the separate agreement shall control.

Safety Instruction

Read all safety instructions in the documentation provided with your exercise equipment, including all assembly guides, user guides, owner’s manuals including the follow safety guideline before servicing this unit. Always follow Warning and Caution notices to prevent per­sonal injury and/or damage the equipment.

Safety Notices

Warning and Caution notices indicate an activity that could be dangerous and cause personal injury and/or equipment damage if not adhered to. Always follow Warning and Caution
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instructions.
Warning
A WARNING notice denotes a hazard. It calls attention to an operating procedure, practice, or the like that, if not correctly performed or adhered to, could result in per­sonal injury or death. Do not proceed beyond a WARNING notice until the indicated conditions are fully understood.
Caution
A CAUTION notice denotes a hazard. It calls attention to an operating procedure, practice, or the like that, if not correctly performed or adhered to, could result in dam­age to the product or loss of important data. Do not proceed beyond a CAUTION notice until the indicated conditions are fully understood.
Appendix B : Notices and Safety
P82 Console iii
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