Precor Experience 700 line Series, Experience TRM700-18, Experience TRM700-16 Service Manual

Page 1
Service Manual
Experience™ Series 700 line
TRM700-16/18 Treadmills
Page 2
Contents
Introduction 1
Service Safety Guidelines 3
Safety guideline you need to know and follow: 3
General Information 5
Model and Serial Numbers 5
Model Numbers 5
Serial Numbers 6
Orientation 7
Covers and Panels 7
Tools and Supplies 8
Specification Summary 9
Fastener Torque Specification 9
BeltTension Specification 10
Bolt Grade Markings Chart 11
Approved Cleaning Products: 12
Cleaning Procedure 13
Equipment Operating Power Specification 13
Facility Input Power Requirements 13
Console and PVS Display Power Requirements 15
Cable TV "CATV" RF input signal power requirements 16
Ethernet (LAN) input signal requirements 17
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Operation Verification 19
Standard Service Menus 22
LED Consoles: P10, P30, P30i and P31 22
Touchscreen Consoles: P62, P80, and P82 23
P10, P30, P30i and P31 LED consoles 24
P80 touchscreen console 24
P62 and P82 touchscreen consoles 25
Diagnostics menu access 26
Touchscreen Calibration shortcut 26
Debug Information Report shortcut 26
P10, P30, P30i and P31 LED consoles 28
P10 and P30 consoles 28
P30i consoles 28
P80 and P82 touchscreen consoles 29
P62 touchscreen consoles 29
Hardware Validation Diagnostics Tests Menu (51765761) 30
Club Settings Menu (5651565) 32
Information Display (65) 34
Service Menus ((51765761) 37
About menu 38
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Equipment Usage menu 40
Maintenance menu 40
System Settings menu 42
System Tests menu 47
Club Settings (5651565) 48
Information Display (65) 48
Adjustment Procedures 50
About 51
Procedure 51
About 55
Tools 55
Specification 55
Procedure 56
About 61
Specifications 61
Procedure 61
Lift Platform Assembly Access 64
Replacement Procedures 69
About 70
Hood Cover Replacement 72
Hood Transition Cover Replacement 73
Trim Landing Covers Replacement 75
Trim End Cap Covers Replacement 78
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Trim Side Cover Replacement 80
Dash Back Cover Replacement 82
Dash Front Cover Replacement 83
Dash Top and Bottom Cover Replacement 84
Side Arm Upper/Lower Covers Replacement 88
About 89
Procedure 89
About 91
91
Wire Diagram 92
Procedure 92
About 95
Wire Diagram 95
Procedure 96
E-Stop "Emergency Switch" Replacement 100
About 100
Procedure 100
Motor Controller (MC) Replacement 101
About 101
MC Wire Diagram 102
MC Connector Definition 103
MC Status Light 108
Replacement Procedure 109
Motor Controller Fan Replacement 112
About 112
MC Fan Connector Definition 112
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Drive Belt Replacement 117
About 117
Procedure 117
Drive Motor Replacement 124
About 124
Drive Motor Cable Schematic 125
Procedure 125
Drive Roller Replacement 131
About 131
Procedure 131
Take-up Roller Replacement 136
About 136
Procedure 136
Running Belt and Deck Replacement Procedure 140
About 140
Procedure 140
Lift Motor Replacement 147
About 147
Specification 147
Lift Motor Fuse 147
Lift motor cable schematic 148
Procedure 148
Lift Platform Replacement 158
About 158
Procedure 158
Troubleshooting 164
About 164
Introduction To Troubleshooting 164
Basic Steps 164
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Validate the customer reported issue: 164
Verify the Input Power (Powered units only) 165
Verify that the console is operating correctly 165
Review the Error Log or CPA Event Log for any active error codes 166
Verify (reproduce) the issue. 166
Perform hardware validation diagnostic tests 166
Verify Club Settings 167
Verify that there are no new error codes 167
Verify service bulletins 167
Standard Error Codes 168
About 168
Viewing Error Codes (Error Log & Event Log) 169
Error Code and Troubleshooting Guide 169
Troubleshooting with Error Codes 169
Error Log & CPA Event Log 171
About 171
LED Console (P10, P30, P30i and P31) Error Log 172
Touchscreen Console (P62, P80, and P82) CPA Event Log 172
Active Status Light (ASL) 175
About 175
ASL Light Equipment Location 175
ASL Overview 175
ASL States 176
ASL Settings and Functions 177
System Troubleshooting Procedures 181
Available System Troubleshooting Procedures 181
Tripped Circuit Breaker 182
Input Power Troubleshooting 186
Console Power Troubleshooting 188
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Communications Error Troubleshooting 191
Machine Controls Troubleshooting 193
Auto Stop Troubleshooting 195
E-Stop not Communicating Troubleshooting 197
Heart Rate Monitor Troubleshooting 198
Drive Motor System Troubleshooting 201
Incline Lift System Troubleshooting 205
Error Code 40 "NO Lift Motion Detected" 206
Possible Fault Causes: 207
Running Belt Troubleshooting 210
Preventive Maintenance 212
About 212
Maintenance Schedule 212
Precor Preventative Maintenance Plan 212
Running Belt and Deck Cleaning Procedure 213
Theory of Operation 216
What's New 216
Console Upper PCA and Base Lower PCA Operation 216
Console - Upper PCA board (UPCA) 216
Base - Lower PCA board (LPCA) 217
COMM Communication Interface Cable 217
Active Status Light (ASL) 218
218
System Wiring Diagram 219
System Wire Diagram Overview 219
System Wire Diagram - Connector Pins 220
COMM Cable Wire Diagram 221
Console Wire Diagram 222
Power Entry Assemble Wire Diagram 223
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Parts Exploded View Diagram & Parts List 224
About 224
Exploded View Diagram 225
Parts List 232
Appendix A : Edition Information i
Edition i
Additional Documentation i
Copyright i
Appendix B : Notices and Safety ii
Trademarks ii
Intellectual Property ii
Warranty ii
Safety Notices ii
Service Safety Guidelines iii
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1 I ntroduction

Introduction

If you are not a Precor certified servicer, you must not attempt to service any Precor Product. Call your dealer for service information.
WARNING: This service documentation is for use by Precor certified servicer providers
only. Personal injury can result from electrical shock and/or mechanical moving parts.
This service manual applies to the TRM700-16/18 Experience™ Series 700 Line treadmills including the 120 VAC1and 240 VAC models. This document contains information required to service, repair, troubleshoot, and maintain the machine base.
Model TRM700-16 Base Configuration
TRM731 TRM700 base (0.5-12 mph, 0-15% incline) with P30 console
TRM761 TRM700 base (0.5-12 mph, 0-15% incline) with P62 console
TRM781 TRM700 base (0.5-12 mph, 0-15% incline) with P82 console
Separate Base/Console Service Manuals
There are separate service manuals for the machine base and consoles. Use this service manual to service, repair, and maintain the machine base. Refer to the particular console ser-
vice manual for console service, repair, and maintenance information.
1
voltage in an alternating current circuit
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1 I ntroduction
Additional Documentation
There is also an online web version if you have internet access at: Online Service Manuall
See Also
"General Information" on page5
Safety Guidelines
"Operation Verification" on page19
"Standard Service Menus" on page22
"Adjustment Procedures" on page50
"Replacement Procedures" on page69
"Troubleshooting" on page164
"Theory of Operation" on page216
"System Wiring Diagram" on page219
"Parts Exploded View Diagram & Parts List" on page224
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1 I ntroduction

Service Safety Guidelines

Service Safety Guidelines
WARNING: Only Precor certified servicers and technicians are permitted to service
Precor products. Personal injury can result from electrical shock and/or mechanical moving parts.
Review the following safety information prior to servicing the equipment. This safety inform­ation will help to prevent personal injury or damage to the equipment while servicing the equip­ment.

Safety guideline you need to know and follow:

l Read and follow all Warning notices to protect yourself from personal injury.
l Read and follow all Caution notices to prevent damage to the equipment.
l Read the owner’s manual and follow all operating instructions.
l Operate the equipment on a solid, level surface.
l Visually check the equipment before beginning service or maintenance operations. If it
is not completely assembled or is damaged in anyway, do not attempt to operate the equipment.
l Never place liquids on any part of the equipment while performing service.
l To prevent electrical shock, keep all electrical components away from water and other
liquids.
l Do not use accessory attachments that are not recommended by the manufacturer.
Non-OEM accessories can cause injuries.
l Do not stand or climb on the handlebars, display enclosure or cover.
l On a self-powered unit, it will either be necessary to either equip the unit with the
optional external power supply or have an assistant pedal on the unit while voltage measurements are being taken. Because of the danger of working on the unit while it is in motion using the optional external power supply is strongly recommended.
l On ATM units when the stairarms are in motion; the generator will operate and produce
potentially hazardous voltages even when the battery is disconnected.
l On AMT
1
units with Cardio Theater PVS2units will have external power supply and coaxial cable routed through the bottom of the unit to the top of the display console. Cord management must be maintained
l On ATM units, a pinching hazard exists when the unit is operated. It is possible to ser-
iously pinch a finger. The AMT can be mechanically locked by inserting a screwdriver through the primary sheave and frame.
1
Adaptive Motion Trainer
2
Personal Viewing System display.
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1 I ntroduction
Service Safety Guidelines
l On treadmills, removing the hood exposes high voltage components and potentially dan-
gerous machinery. Exercise extreme caution when you perform maintenance pro­cedures with the hood removed.
When servicing the equipment:
l During service operations you will be very close to moving machinery and voltage bear-
ing components:
o
Remove jewelry (especially from ears and neck),
o
Tie up long hair,
o
Remove neck ties, and
o
Do not wear loose clothing
See Also
"Notices and Safety" on pageii
"Safety Notices" on pageii
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2 G eneral Information

Model and Serial Numbers

General Information

The following information provides general equipment and service information that will help you to use this manual to properly repair and maintain the treadmill.
Model and Serial Numbers
Model and Serial Numbers

Model Numbers

The product model number is a six digit alphanumeric code "AAAXXX" containing the fol­lowing components. Use the Product Model Number table to interpret the product number code.:
Product model number format: "AAAXXX"
l "AAA" - three alpha character product type designator
l "X" – 1 digit numeric product line designator
l "X" – one digit numeric console type designator
l "X" – one digit numeric feature level designator
Example
Product model number: TRM833
l TRM
l 8 – Experience Line
l 3 – P30 console
l 3 – Fixed ramp
1
– Treadmill
Product Model Number Table
PRODUCT TYPE PRODUCT LINE CONSOLE FEATURE LEVEL
TRM: treadmill
EFX2: elliptical AMT3: AMT UBK4: Upright
8-Experience,
Premium
7-Experience, 6-Assurance,
Stand-
8-P80, P82 6-P62 3-P30, P31 2-P20
7 EFX: Fixed Ramp/Moving
Arms
1
Treadmill
2
Elliptical Fitness Crosstrainer
3
Adaptive Motion Trainer
4
Upright Bike
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2 G eneral Information
Model and Serial Numbers
PRODUCT TYPE PRODUCT LINE CONSOLE FEATURE LEVEL
RBK1: Recumbent
ard
4-Precision,
sumer
2-Energy,
Con-
Consumer
1-P10
5 TRM: High Speed/Decline
AMT: Moving Step Height EFX: Moving Ramp/Mov­ing Arms
3 TRM: Fixed Ramp
AMT: Fixed Step Height EFX: Moving Ramp/Fixed Arms
1 EFX: Fixed ramp/Moving
Arms

Serial Numbers

About
The serial number uniquely identifies each machine. The serial number is an alphanumeric code comprised of a four character model designator, a 1 letter build month code, a 2 digit day built, a 2 digit year built and a four digit consecutive daily build number.
Serial Number Label Location
The serial number label is located on the hood and frame.
Note:Always use the frame serial number label to verify the machine serial number.
Do not use a label attached to a plastic cover, the cover may have been replaced from a different machine.
1
Recumbent Bike
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2 G eneral Information

Orientation

Orientation
The equipment orientation (front, right, left, & back) is referenced to an exerciser standing on the machine facing the console.

Covers and Panels

Covers and Panels
Equipment cover and access panel locations.
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2 G eneral Information

Tools and Supplies

For cover removal and installation, see "Covers and Panels Replacement" on page70.
Tools and Supplies
Tools and supplies required to complete the machine service and repair.
Tools
• US and Metric Hex Key set • Standard straight slot tip screw drive set
• US and Metric socket set • Philips tip screw driver set
• Us and Metric wrench set • US & metric Allen wrench set
• Cutters • 7/16” Allen key, socket mounted
• Rubber mallet • Pliers
• Tape measure /Straight edge ruler • Inner and outer snap ring pliers
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Specification Summary

• DVM meter Torque1Wrenches: 9 in lbs to 100 in - lbs (83 ft-lbs)
AC2Clamp-on averting current meter • DVM Multimeter
• Belt tension gauge – OTC Tools Model #:
6673
• 2 Running belt tension gauges (Precor
PN: PPP000000020007101)
• Drive Belt tension Gauge (Kent-Moore BT­33-73-F
• Compatible HR3chest strap or Polar HRM simulator xmitter (Precor PN: PPP000000020045101)
• 12 " wonder bar • Vacuum cleaner (recommend ESD safe model)
• ESD wrist strap
Supplies
• Super Lube Gel with Teflon by Permatex • Cleaning rags
• Mobil 1, NLGI 2 Teflon Synthetic Grease • Cleaner Degreaser (see )
• Loctite 243 Blue Medium Strength Thread-
• Cable ties (1- 3/4", 3", 4" lengths)
locker
Specification Summary

Fastener Torque Specification

System component fastener torque specification:
System Component Specification
RF4coax connector 2.4 in-lbs (0.271 Nm)
Display mounting fasteners 180 in-lbs (20 Nm
1
Torque is a measure of the force that can cause an object to rotate about an axis. Bolt/nut example: 5 NM torque is equivalent to 5 newton's of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lbs of force applied 1 foot away from the center of the bolt.
2
Alternating Current: electric current which periodically reverses direction between positive and negative polarity.
3
Heart Rate
4
Radio Frequency: Identifies electromagnetic signals with frequency spectrum between the 3 kHz (3,000 hertz) to 300 GHz (300 billion hertz) range.
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2 G eneral Information

Bolt Grade Identification

System Component Specification
Set screws 300 in-lbs (34 Nm)
Plastite screw fasteners 20 in-lbs (2.3 Nm)
Flathead screws 25 in-lbs (2.8 Nm)
Deck front fasteners 27-33 in-lbs (3.1-3.7 Nm)
Deck rear fasteners 50-55 in-lbs (5.6-(6.2 Nm)
Lift Motor Calibration gap 1 1/8 in - 1 3/16 in (2.8 cm - 3.0 cm)
BeltTension Specification
.Belt tension specification:
System Component Specification
Drive Belt Tension New Belt
Drive Belt Tension Used Belt
(1)
(1)
100-120 lbs (45-54 kgs)
80-90 lbs (36-41 kgs)
Drive Motor fasteners 204 in-lbs (17 ft-lbs, 23 N-m)
Ammeraal brand running belt tension (gauge/-
3.75 (0.75%)
(2)
percent)
Forbo brand running belt tension (gauge/percent) 3.55 (0.55%)
(2)
(1)New belt tension applies to new belt first time installations. Used belt tension applies to reinstalling an existing belt or re-tensioning an existing used belt. (2)Referenced to 3.0 (0.0%).
Bolt Grade Identification
Bolt grade markings are used to categorize bolts according to the bolt material, manufacturing process, and mechanical properties.The grade of the bolt is stamped on the head of the bolt.
US SAE bolts: The bolt grade markings are determined by the number of the lines stamped on the head of the bolt. The number of lines is always two less than the grade of the bolt. Count the lines, add two, and you can determine the grade of the bolt.
Metric bolts: On metric bolts, the bolt grade is identified by a bolt grade number stamped on the head of the bolt.
CAUTION:Always replace bolts with the same grade bolt. If you don’t know the
grade of the replacement bolt – DO NOT USE THE BOLT.
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any questions.
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2 G eneral Information

Bolt Grade Markings Chart

Example bolt grades used on Precor equipment (may not represent all bolt grades). Always match the replacement bolt grade marking to the removed bott grade marking.

Parts

Parts
IMPORTANT: Always purchase OEM replacement parts and hardware from Precor. If you use parts not approved by Precor, you could void the Precor Limited Warranty. Use of parts not approved by Precor may cause injury.
There is a copy of the parts the "Parts Exploded View Diagram & Parts List" on page224 chapter that you can use as a
quick reference. It is recommended that you go to the servicer partners Precor Connect (or
Precor Connection) website to view the most current parts information including the
View Diagram
l
and
Parts Identification List
Precor Connect Partner website
Exploded View Diagram
.
and
Parts Identification List
included in
Exploded
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2 G eneral Information

Lubricants

Exploded View Diagram and Parts List, see "Parts Exploded View Diagram & Parts List" on
page224.
Lubricants
Only use products from the following list of approved lubricants:
Lubricant Description
Grease Use only NLGI class 2 PTFE synthetic grade grease. Use of unapproved lub-
ricants may void the product warranty. Recommended brands (or equivalent): •Mobil 1®synthetic grease •Super Lube®with Teflon
CAUTION: Do not use petroleum based lubricants on mechanical components
such as the lift, as this may result in degradation of nylon gearing mechanisms. Use only synthetic lubricants such as "Super Lube with Teflon" or "Mobile One Synthetic" grease (RED).
CAUTION: Do not apply any lubricants or wax to the deck and belt. Do not use Wax
Blast, silicon sprays, or other applied lubricants. The use of these lubricants will quickly degrade the low-friction surface of the deck.

Cleaning Procedure

Only use the following approved cleaning products to safely clean and prevent damage to the machine surfaces.

Approved Cleaning Products:

l General Equipment Surfaces:
o
1 part mild soap to 30 parts water (recommend Simple Green®cleaner or equi­valent).
o
Athletic equipment cleaner, 9x7 pre-saturated wipes (ATHLETIX PRODUCTS).
o
Enivir O Safe oxygen enhanced cleaner or Enviro Safe glass and multitask cleaner concentrate.
l Consoles and PVS
water.
1
Personal Viewing System display.
1
: a diluted solution of one part 91% Isopropyl alcohol to one part
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2 G eneral Information

Power Requirements

Cleaning Procedure

1. Wipe down equipment using a soft lint-free cloth using only the recommended cleaning solution. Always spray cleaning solution directly onto the cleaning cloth and not directly onto the equipment surface to avoid equipment damage due to excessive moisture.
CAUTION: Do not use acidic cleaners and do not spray directly onto the equipment
surfaces.
2. Rinse surfaces using a clean lint-free cloth dampened with water only.
3. Then completely dry with another clean lint-free cloth.
Power Requirements
This machine is an externally powered unit that requires the facility to provide good quality input power that satisfies the machine specified power requirements.

Equipment Operating Power Specification

l Nominal 120 VAC
o
Operating voltage: 90 VAC to 132 VAC.
o
AC frequency range: 47 - 65 Hz
l Nominal 240 VAC Models
o
Rated Operating voltage: 180 VAC - 264 VAC.
o
Frequency: 47- 65 Hz
1
models
2

Facility Input Power Requirements

The facility must provide a good quality stable power signal (not fluctuating or intermittent) to insure performance and trouble tree operation.
Individual branch circuit requirement (US and Canada installations)
Each Precor treadmill must be connected to a separate 20 amp individual branch circuit outlet. No other devices can be connected to the same circuit outlet except for one optional PVS (Per­sonal Viewing System) display if installed.
l Individual branch circuit: An individual branch circuit provides a hot conductor and
neutral conductor to a receptacle. The conductors must not be looped, "daisy-chained", or connected to any other conductors or receptacles. The circuit must be grounded according to NEC guidelines or local region electric codes.
1
voltage in an alternating current circuit
2
The hertz (symbol: Hz) is the derived unit of frequency in the International System of Units
(SI) and is defined as one cycle per second.
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Power Requirements
CAUTION:All NEC (National Electric Code) guidelines or local region electric
codes must be complied with.
Plugs and Outlets (US and Canada installations)
US and Canadian installations require 20A current rated power outlets.
Verifying 20 Amp outlet receptacles
You can visually identify a 20A from a 15A rated outlet receptacle by the different style outlet sockets. Make sure the facility wall outlets are the 20A style outlet receptacles.
CAUTION:DO NOT use 20A to 15A power cord adapters to plug the equipment
power cord into a 15A wall outlet.
20 Amp rated plugs and outlets
Country Equipment Voltage
Outlet/
Plug
1
Type
US &Canada 120 VAC: 50/60 Hz NEMA 5-20R/5-20P
US &Canada 240 VAC: 50/60 Hz NEMA 6-20R/6-20P
1
Device power cord connector or electrical cable male connector that is inserted into an elec-
trical receptacle "outlet" (also called the plug-in).
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any questions.
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2 G eneral Information
Power Requirements

Console and PVS Display Power Requirements

LED consoles (P10, P30, P30i and P31)
LED consoles are powered by the machine and do not require an external power supply.
Touchscreen consoles (P62, P80, and P82)
Touchsceen consoles use an AC/DC1power adapter to supply the console input power:
AC/DC adapter power specification:
l Input voltage: 100v-240v
l Output power rating: 60W/12Vdc/5A
Powered Machines (Treadmill):
On powered machines, the power adapter is hardwired to the machine input power circuit.
S
elf-Power Machines (EFX, AMT, UBK/RBK bikes)
1
Direct Current: electrical current that only flows in one direction.
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Cable TV and Et hernet Input Signal Requirements

On self-powered machines, the AC/DC power adapter is plugged into the facility wall outlet. Up to ten consoles can be connected to the same 20 amp branch circuit. Only touchscreen con­soles can share the same branch circuit, no other devices can be connected to this circuit.
PVS (Personal Viewing System) display
PVS displays use an AC/DC power adapter to power the display.
l On treadmills, the PVS display can be plugged into the same individual branch circuit
outlet as the treadmill.
l On self-powered equipment, up to 10 PVS displays can be connected to the same 20A
branch circuit. No other devices except PVS displays can be connected to this circuit.
PVS display power: 43W max
AC/DC adapter specification:
l Input voltage: 100v-240v
l Output power rating: 60W/12V/4.17A or 4.2A
Cable TV and Ethernet Input Signal Requirements
Cable TV "CATV" RF input signal power requirements
For touchscreen (P62, P80, and P82) consoles or PVS displays, there is a minimum RF input power requirement to properly supply CATV1signal to the consoles.
l Analog video power: +5 dB
noise ratio (at each console).
l Digital RF power: -5 dB to 0 dB (at each console).
For MYE displays.
l Analog video power (at each display): - 30 dB to +20 dB RF power with a (+40 dB C/N
(Channel to Noise ratio).
1
Cable Television (aka Community Access Television) is a system of transmitting television programming to consumers via radio frequency (RF) signals transmitted through coaxial cables
2
1) DB or DBR: treadmill dynamic break resistor 2) Decibel (dB): In electronic systems, the decibel (dB) is a logarithmic unit of measurement used to express the system power gain (+dB) or loss (-dB) in decibels (dB). dB (power) = 10Log Pout/Pin) or, in terms of voltage, dB (power) = 20Log (Vout/Vin).
3
carrier-to-noise ratio: The ratio of power in an RF carrier to the noise power in the channel. CNR is defined as the ratio of the received modulated carrier signal power C to the received noise power N after the receiver filters: in terms of power: CNR = C/N, in terms of decibels CNR (dB) = 10Log(C/N) = C (dBm) – N (dBm).
2
to +10 dB RF power with a +40 dB minimum channel to
3
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Treadmill Placement and Spacing Requirement

l Digital RF power (at each display): -5 dB to 0 dB.
Using an RF wall outlet
If a wall RF outlet is used to power several consoles in series for a row of equipment there is a minimum RF power requirement at the outlet of +35 dB at +40 dB minimum channel to noise ratio for analog video and a +25 dB for Digital video. RF signal strength of +35 dB can power 17 to 19 consoles in a single row when properly tapped out.

Ethernet (LAN) input signal requirements

Precor recommends a dedicated CAT6 Ethernet feed to each equipment location.
Communication Requirements:
l 512Kb/s up
l 5-10Mb/s down
l Switch Ports: 80, 123, 443
Touchscreen (P62, P80, and P82) console Preva PBS1communication protocol
The touchscreen consoles use a security token for communication to the Precor servers. The security token is a hash string that is sent with every API call from the FE’s to the Amazon Cloud. The security token originates after the equipment is registered at the location. The con­sole issues a ‘Call’ which returns the registration token and the fitness equipment URL. Every event after that uses the URL and the token to validate/authenticate communication with the Amazon servers and Preva Business Suite (PBS).
All communication with Precor servers is currently done via outgoing (originating from the con­sole) HTTPS sessions. The console utilizes NTP2to set its clock and for synchronization. At no time is Precor connecting to the customers facility network to "push" any data. The console initiates all data requests.
.
Treadmill Placement and Spacing Requirement
The minimum side to side spacing between treadmills is 20 in (0.5 m) and the minimum front to back spacing is 78 in (2 m).
1
Preva Business Suite
2
Network Time Protocol (NTP) is a networking protocol for clock synchronization between computer systems over packet-switched, variable-latency data networks.
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2 G eneral Information
Treadmill Placement and Spacing Requirement
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3 O peration Verification

Operation Verif ication Tests

Operation Verification

This section provides a method to verify that the machine is operating correctly and can be returned to service. Do these operation verification tests at the end of a maintenance pro­cedure or whenever it is necessary to ensure that the machine is operating properly.
Operation Verification Tests
Error Code Verification Test Verify that there are no current active logged error codes:
1. Access either the Error Log (or CPA1Event Log) and record any current active logged error codes:
l On P10, P30, P30i and P31 LED consoles, Press & hold down the
PAUSE/RESET key for 6 seconds minimum to access the Error Log.
l On P62, P80, and P82 touchscreen consoles, access Service menu
(51765761), select About > CPA Even Log.
2. Resolve any current active logged error code issues.
3. Delete resolved error codes:
l On P10, P30, P30i and P31 LED consoles, clear the Error Log, see "Error
Log & CPA Event Log" on page171.
Press and hold the PAUSE/RESET key for 6 seconds minimum to access the Error Log. If there are no logged error codes, the "Stuck Key" message will show. To remove an error code, press/hold down the QUICK START key until the "NO ERRORS" message shows.
l . On P62, P80, and P82 touchscreen consoles, error codes cannot be
deleted from the CPA Event Log) Console Verification Tests Verify the LED console or touchscreen console operation. LED consoles (P10, P30, P30i and P31) only
1. Access the Diagnostic/Test menu (51765761) and run the following tests:
l KEYPAD TEST: Select KEYPAD TEST and follow prompts to run test.
l DISPLAY TEST: Select DISPLAY TEST and follow prompts to run test.
2. Exit the Diagnostic Test menu (press the PAUSE/RESET key).
Touchscreen consoles (P62, P80, and P82) only
1. Access the Service menu (51765761) and perform the following console System Tests (Settings > System Settings > System Tests):
1
Touchscreen console Control Processing Assembly.
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3 O peration Verification
Operation Verif ication Tests
l Touchscreen Calibration: Follow screen prompts to complete test. When
the test is completed the console will automatically exit and return to the System Tests menu.
l Touchscreen Test: Verify that there is a trace created that follows your fin-
ger movement across the touchscreen surface. Select Finish to exit. move your finger and verify that a trace follows
l Backlight Test: Tests the display backlight brightness. Follow prompts to
complete test.
l RGB Test: Touch the screen to cycle through the test colors:Red, Green,
Blue, White, & Black. Returns to the System Tests menu when completed.
l Numeric Backlight Test: Tests the controls numeric display brightness.
Returns to the System Tests menu when completed.
l Numeric Display Test: Tests the controls numeric display. Returns to the
System Tests menu.
2. Exit the Diagnostic Test menu. (press Back to exit & return to the banner screen)
Motion Controls Test Verify the machine operation.
1. Select QUICKSTART to begin a manual workout and operate the treadmill at least 5 minutes. While walking on the unit perform the following tests:
2. Operate the SPEED motion control from minimum to maximum range while veri­fying the machine operation.
l Make sure that the console SPEED paddle control operation is smooth
and working correctly.
l Verify that the running belt can reach the maximum speed and then returns
to the minimum speed level.
l Make sure that the running belt speed change is smooth and that there are
no unusual noises.
l Verify that the console SPEED indicators and workout displays are show-
ing correct information.
3. Operate the INCLINE motion controls from minimum to maximum range while verifying the machine operation.
l Make sure that the console INCLINE paddle controls operation is smooth
and working correctly.
l Verify that the running deck can reach the maximum incline and then return
to the minimum incline level.
l Verify that the lift motor operation is smooth while changing the INCLINE
from minimum to maximum levels.
l Verify that the console INCLINE level indicators and user workout displays
are showing correct information. Running Belt Test Verify the running belt alignment and tracking.
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3 O peration Verification
Operation Verif ication Tests
1. Step off the running belt and operate the treadmill at 12 mph (19 kph) for one minute.
2. Verify the running belt alignment is centered and tracking.
ESTOP Switch Test Verify the ESTOP emergency switch operation.
1. While walking on the treadmill, press the STOP emergency button and verify that the running belt immediately slows to a stop.
2. While walking on the treadmill, pull the ESTOP lanyard and make sure the run­ning belt immediately slows to a stop.
3. Inspect the condition of the ESTOP lanyard clip, that the spring is in place and that the clip will firmly hold when attached.
Heart Rate Test Verify the Hand Held Heart Rate (HHHR1) monitor operation. LED consoles (P10, P30, P30i and P31) only
1. Access the Diagnostic menu (51765761) and run the following test:
l HEART RATE TEST: Select HEART RATE TEST and follow prompts
run test.
Touchscreen consoles (P62, P80, and P82) only
1. Access the Service menu (51765761) and run the following test.
l HEART RATE TEST: Select HEART RATE TEST and follow prompts
run test (System Tests (select System Settings > System Tests).
Verify the wireless heart rate monitor operation.
1. Use a wireless heart rate monitor chest strap (pn PPP000000038819103 or
ANT+2wireless compatible HR3chest strap) and verify that the console heart
rate icon is flashing and the HR indicator is showing the heart rate beats per minute (bpm).
Return to service
1. Switch the power OFF.
2. Make sure that the machine is setting level and stable.
3. Make sure that any external power cords or interface cables are properly routed, connected, and safe from being damaged.
4. On successful completion of all verification tests, return to service.
1
Hand Held Heart Rate
2
ANT+ (pronounced ant plus) is a wireless protocol for monitoring sensor data such as a per-
son's heart rate or a bicycle's tire pressure
3
Heart Rate
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any questions.
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4 Standard Service Menus

About

Standard Service Menus

About
The Standardized Service Menus are supported across Precor cardio product lines designed to allow servicers and clubs to manage, configure/setup, and maintain/test the equipment: The service menus are grouped into functional service categories depending on the console type as follows:
LED Consoles
(P10, P30, P30i and P31)
l Hardware Validation
(51765761)
l Club Settings (5651565)
l Information Display (65)
Touchscreen Consoles
(P62, P80, and P82)
l Service Menus
(51765761)
l Club Settings
(5651565)
On LED consoles, there are three service menus grouped by function; the HardwareValidation menu provides a set of automated diagnostic tests used to troubleshoot, calibrate, and verify machine operation, the Club Settings menu is used to configure the equip­ment workout settings, and the Information Display menu provides information about the equipment hardware, software, usage, and error log data.
On touchscreen consoles, there are two service menus; one intended for service technicians (the Service menu) and one intended for club operators (Club Settings menu). The Service Settings menu provides access to all available equipment service menus used by service tech­nicians to service and maintain the equipment. The Club Settings menu is a subset of service menus directed toward club operation used by club operators to manage, configure, and main­tain the equipment.
Each service menu is assigned a unique service access code. To access a service menu, type in the access code at the service menu login, see "Standard Service Menus" above.

Service Access Codes

Service Access Codes

LED Consoles: P10, P30, P30i and P31

SERVICE
ACCESS CODE SERVICE MENU FUNCTION
51765761 Hardware Validation Set of automated diagnostic tests
used to troubleshoot, calibrate, and verify machine operation.
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SERVICE
ACCESS CODE SERVICE MENU FUNCTION
5651565 Club Settings Used to configure the club specific
65 Information Display Used to access the equipment

Touchscreen Consoles: P62, P80, and P82

SERVICE
ACCESS CODE SERVICE MENU FUNCTION
51765761 Service Menus Service Menu access code provide
4 Standard Service Menus
Service Access Codes
workout, console and maintenance reminder settings.
usage, hardware, software, error code, and maintenance information.
access to all available equipment ser­vice menus used to service, con­figure, test, and maintain the equipment including the legacy Information Display, Club Settings, and Hardware Validation Diagnostic Tests menus.
5651565 Club Settings Club Settings access code is a sub-
set of service menus directed toward club operation, used by club operators to manage, configure, and maintain the equipment.
Note: Service access code 65 "Information Display" is not used on touchscreen consoles.
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How to Access the Service Menus

P10, P30, P30i and P31 LED consoles

4 Standard Service Menus
How t o Access the Service Menus
Steps:
l On P10/P30 consoles: Press the PAUSE hardkey and immediately use the keypad to
type in the access code.
l On P30i consoles: Press the PAUSE hardkey and immediately use the INCLINE num-
ber keys to type in the access code.

P80 touchscreen console

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4 Standard Service Menus
How t o Access the Service Menus
Steps
1. Make sure the P80 is set to the Welcome home page.
2. Press and hold the Pause key while pressing CH up >VOL down > VOL up > CH down:
3. Use the touch keypad to type in the service access code.

P62 and P82 touchscreen consoles

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Diagnostics menu access

4 Standard Service Menus
How t o Access the Service Menus
Steps
1. Make sure the console is set to the Welcome banner.
2. Press and hold the VOL down key while pressing CH up >CH down > CH down > CH up:
3. At the Sign-In screen, type in the service access code.

Touchscreen Calibration shortcut

Console shortcut to access the Touchscreen Calibration test.
Steps
1. Make sure the console is set to the Welcome banner.
2. Press and hold the VOL down hardkey while pressing CH up > Pause > Pause > CH up:
3. Touch the designated display positions and follow prompts to complete the touchscreen calibration.

Debug Information Report shortcut

Console shortcut to download an event log debug information report.
Steps
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4 Standard Service Menus
How t o Access the Service Menus
1. Make sure the console is set to the Welcome banner.
2. Insert a USB1flash drive into the Chin USB port.
3. Press and hold the VOL Up hardkey while pressing CH up > CH Dwn > CH Dwn > CH up:
4. Wait for the download to finish and then remove the USB drive.
IMPORTANT: Do not remove the USB drive until the "Report was successful" message is shown, (approx. 1 min).
1
Short for Universal Serial Bus, is an industry standard developed in the mid-1990s that defines the cables, connectors and communications protocols used in a bus for connection, communication, and power supply between computers and electronic devices.
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Page 37
4 Standard Service Menus

Navigating the Service Menus

Navigating the Service Menus

P10, P30, P30i and P31 LED consoles

LED console service menus are organized in a sequential top-menu to sub-menu item archi­tecture. Select the tip level menu and sequentially navigate through the sub-menus until the particular item is found. Then return to the top-level menu to select a different menu item. Refer to the following tables for console hardkey and keypad functions.

P10 and P30 consoles

CONSOLE KEY FUNCTION/DESCRIPTION
Up/Down Scrolls up and down through the current menu.
OK Selects the current menu item or confirms settings.
BACK/CLEAR • Returns to the previous menu level without saving
changes.
• Hold Back to exit the Display test.
PAUSE • Exits service mode
• Press and hold PAUSE for greater than 6 sec will open the Error Log or show the "Stuck Key" mes­sage when there are no logged errors.
Numeric Keypad Use to type in numeric inputs (e.g. access codes).

P30i consoles

Available exclusively on the 700 Line Treadmill, the P30i Interval Console is an easy-to-use console that facilitates interval training with one-touch speed and incline keys.
CONSOLE KEY FUNCTION/DESCRIPTION
SPEED 1/2 - DWN/UP (US std)
SPEED 2/4 - DWN/UP (metric)
OK or INCLINE 0 Selects the current menu item or confirms settings.
INCLINE 0 Returns to the previous menu level without saving
PAUSE • Exits service mode
Use the SPEED numeric 1 & 2 keys to scroll up and down through the current menu.
changes.
• Press and hold PAUSE for greater than 6 sec will open the Error Log or show the "Stuck Key" mes­sage when there are no logged errors.
INCLINE numeric keys Use as the numeric keypad to type in numeric inputs
(access codes etc.).
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4 Standard Service Menus
Navigating the Service Menus

P80 and P82 touchscreen consoles

The P80 and P82 consoles use the touch sensitive touchscreen controls to select items and navigate the service menus. Only one hardkey "Pause" is used to stop a running diagnostic test.
Follow the on-screen prompts to run the diagnostic tests.
CONSOLE KEY FUNCTION/DESCRIPTION
Touchscreen controls There are various touch sensitive softkey controls (OK.
START, STOP, BACK, etc.) and icon controls (image boxes, buttons, etc.) used to control and operate the con­sole. Make selection by touching the softkey control or icon.
Scroll Up/Dwn Use your finger to swipe the touchscreen up or down to
scroll through menu items. Some menus provide a vertical scroll bar on the screen right side to scroll Up/Dwn.
BACK softkey • Use the touchscreen BACK softkey to return to the pre-
vious menu display.
• Continue selecting the BACK softkey to exit the service software.
PAUSE hardkey Stop a running diagnostic test.

P62 touchscreen consoles

The P62 console uses a combination of touchscreen softkeys/icons and keypad hardkeys to select and navigate thru the service and diagnostics menus. The P62 uses the BACK keypad button to return to the previous menu and the PAUSE hardkey to stop a running diagnostic test.
Follow the on-screen prompts run the diagnostic tests.
CONSOLE KEY FUNCTION/DESCRIPTION
Touchscreen con-
trols
There are various touch sensitive softkey controls (OK. START, STOP, BACK, etc.) and icon controls (image boxes, buttons, etc.) used to control and operate the console. Make selection by touching the softkey control or icon.
Scroll Up/Dwn Use your finger to select while swiping your finger Up/Dwn to scroll
through menu lists. Some menus provide an on-screen scroll bar to scroll Up/Dwn.
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LED Console Standard Service Menus

CONSOLE KEY FUNCTION/DESCRIPTION
BACK
• On P62 consoles, use the control keypad BACK button to go back or return to the previous menu.
• Continue selecting the BACK hardkey to exit the service software.
4 Standard Service Menus
PAUSE hardkey Stop a running diagnostic test.
LED Console Standard Service Menus
Standard service menus for LED consoles (P10, P30, P30i and P31).

Hardware Validation Diagnostics Tests Menu (51765761)

Service Access Code: 51765761 (see "Service Access Codes" on page22)
menu: Access code (51765761) > Hardware Validation Tests.
The Hardware Validation menu provides a set of automated diagnostic tests and hardware cal­ibration routines used to troubleshoot, calibrate, and verify machine operation. The diagnostic tests are customized for the particular equipment type and console configuration.
DIAGNOSTIC TEST TEST DESCRIPTION
Tests the console LEDs. Successively press the OK key to verify
DISPLAY TEST
each group of LEDs and verify that all LEDs illuminate. Press Back to exit the test.
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LED Console Standard Service Menus
DIAGNOSTIC TEST TEST DESCRIPTION
An illuminated LED map of the function keys will be shown. Press
KEYBOARD TEST
each individual key and verify that the corresponding LED extin­guishes. Press and hold BACK to exit the test.
PVS1KEY TEST Not used, OEM test.
Tests the unfiltered, filtered, and pulse heart rate. Grasp the grips
HEART RATE
to test the hand held heart rate. Use a Polar heart rate simulator to test the wireless heart rate. Press the BACK button to exit this test.
4 Standard Service Menus
ACTIVE STATUS
LIGHT
(1)
AS LIGHT
BRIGHTNESS
(1)
The current ASL2status light state (blue. pulsing blue, yellow, & pulsing yellow).
Sets the ASL light brightness level and ON/OFF state:HIGH. MED, LOW, and ON/OFF.
MC3LIGHT Shows current state of MC LED-Hold Quick Start to reset.
menu: MACHINE TEST > BELT SPEED TEST
Tests belt operating condition in 0.1 speed increments
Test parameters:
BELT SPEED TEST
• AMPS IN: Treadmill input Current.
• VOLTS IN: Treadmill input Voltage
• VBUSS: Treadmill internal buss Voltage
• AMPS MTR: Current supplied to the drive motor.
menu: MACHINE TEST > AUTO STOP TEST
Test parameters;
AUTO STOP TEST
• Status - Exerciser detected on or off the running belt.
• Step Count - Average # of footplants. Footplant averaging delay reset with each speed change.
.
menu: MACHINE TEST > INCLINE TEST
INCLINE TEST
Test parameters;
• A/D - lift motor incline position potentiometer A/D number.
1
Personal Viewing System display.
2
Active Status Light: Service and maintenance status light.
3
Motor controller or motor controller module
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LED Console Standard Service Menus
DIAGNOSTIC TEST TEST DESCRIPTION
4 Standard Service Menus
• SEC - UP/DWN command response delay between the UPCA and LPCA2.
• Glitches - Momentary failures in the A/D potentiometer output. If there are more than 50 Glitches, the lift motor should be replaced.
.
menu: MACHINE TEST > STOP KEY TEST
(P10, P30 consoles only)
Verifies the Stop Key and E-Stop function
STOP KEY TEST
Test sequence steps;
1.StopKey test - Press the Stop Key
2.Lanyard ESTOP test- Pull the lanyard to trip the emergency stop function.
3.Exit test - Press the Stop button to reset and exit test.
Notes: (1) Only used on machines that support the Active Status Light feature.

Club Settings Menu (5651565)

1
Service Access Code: 5651565 (see "Service Access Codes" on page22)
menu: Club Settings (51765761) > DIAGS - CLUB SETTINGS
CLUB SETTINGS DESCRIPTION
Enabled or disabled. When enabled, a user password (xxxx) is
SAFETY CODE
required to use the machine.
Factory default: disabled.
Sets the default language for all workouts on this machine. Lan-
SELECT
LANGUAGE
guage for single use workouts can also be set by the user from the workout options.
Default:English
Sets units of measure to US standard or Metric.
SET UNITS
Range: U.S, Metric Default: U.S.
1
Upper PCA board
2
Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section.
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LED Console Standard Service Menus
CLUB SETTINGS DESCRIPTION
4 Standard Service Menus
SET MAX
WORKOUT TIME
SET MAX PAUSE
TIME
SET COOL DOWN
TIME
SET METRICS
DEFAULT
SET SPEED LIMIT
Sets the maximum allowable user workout time per session.
Range: 1 to 240 min, NO LIMIT Default: 60 min
Sets how long the equipment remains in a paused banner during a workout before resetting.
Range: 1 to 120 sec (All except EFX1) Range: 1 to60 sec (EFX only)
Default 30 sec.
Sets the amount of time that a cool down period will occur at the end of every workout. Factory default is 5 minutes. Settable in 1 minute increments.
Range:1 to 5 min Default: 5 min
Sets a metric that may be of specific importance to the specific facil­ity or fitness trainer. The selected metric will scroll across the screen at regular intervals during the workout.
Default: none
Sets the user maximum speed.
Default: 12 mph
SET INCLINE LIMIT
Sets the user maximum speed.
Default: 15 %
Either enabled or disabled*, the setting allows the unit to access
HIDDEN
PROGRAMS
specialized fitness tests designed for police, fire fighters and the military.
Default: disabled
REMOTE SPEED
Not used.
CONTROL
AUTO STOP
CONFIGURE
MAINT CONFIG
SET CUSTOM
PROGRAM 1/2
1
Elliptical Fitness Crosstrainer
Sets Auto Stop to On or Off.
Default: ON
(ASL only) Sets the ASL maintenance counter reminder function ON/OFF (ASL pulsing blue light ON/OFF).
Sets the use of a customized workout program. Range: ON/OFF Default: OFF
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4 Standard Service Menus
LED Console Standard Service Menus
CLUB SETTINGS DESCRIPTION
Note: The Total Body Workout can only be turned on in this Club Settings menu.
Note:* not available on all models.

Information Display (65)

Service Access Code: 65 (see "Service Access Codes" on page22)
Provides the equipment usage, hardware, software, error code, and maintenance inform­ation.
INFORMATION DISPLAY DESCRIPTION
The total number of accumulated miles on the unit.
ODOMETER
This value is stored in the upper PCA1in the console so if the PCA is replaced the accumulated miles would start again from "0".
HOUR METER
BELT RATING
(2)
MAINT COUNTER
The total number of hours that the unit took to accumulate unit miles.
This value is stored in the upper PCA in the console so if that PCA is replaced the hours of use would start again from "0".
(Treadmills Only)
Displays the belt rating from 10 (best) to 0 (worst).
Belt rating ≤ 1 replace the running belt
ASL equipped machines: A belt rating of 0 or 1 will cause a blue pulsing ASL light indicating that there is a problem with the running belt/deck and requires servicing or replacement.
Important:Reset the Belt Rating after replacing with a new running belt and deck (hold down QuickStart).
Provides machine next maintenance due remaining mileage or hours. Perform preventative maintenance when the maintenance counter reaches 0. Press/Hold the PAUSE/RESET key to reset the counter (treadmills reset to 1000 miles, ellipticals reset to 250
1
Printed circuit assembly, generally referred to as either an upper PCA or lower PCA.
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4 Standard Service Menus
LED Console Standard Service Menus
INFORMATION DISPLAY DESCRIPTION
Hrs).
U-BOOT SW The console Upper Boot software version information.
U-BASE SW The console Upper Base software version information.
METRICS BOARD SW The console Metrics board software version information
Displays the model and serial number of the machine. The
SER NUMBER
base serial number can be set using the WinCSAFE com­puter software. The factory default is NONE.
USAGE LOG
"Error Log & CPA Event Log"
on page171
Displays the type of workout programs the users are accessing most frequently.
Table of stored error event codes.
TIP: You can quickly access the Error log by holding down
the PAUSE key. Will show the STUCK KEY message when there are no logged error codes.
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LED Console Standard Service Menus
INFORMATION DISPLAY DESCRIPTION
Used to monitor and reset the 1000 mile belt cleaning maintenance reminder. Mileage counter starts at 1000 miles and decreases to 0 miles which triggers a blue pulsing ASL light indicating it’s time for belt cleaning main­tenance.
The maintenance counter and ASL light is reset as fol­lows:
P10/P30 console
1. Select Treadmill Maintenance.
2. Press and hold QUICKSTART until 1000 Miles is dis-
TREADMILL
MAINTENANCE
(1)
played. The ASL light is also reset.
3. Exit the menu by pressing BACK or PAUSE/RESET.
P62, P80, and P82 consoles: The maintenance reminder counter reset "Maintenance Due" parameter is located in the Maintenance menu:
1. Access the service diagnostics (5,1,7,6,5,7,6,1).
2. Select Maintenance page.
3. Select Next Maintenance Due page > Reset.
Note: On P62, P80, and P82 the belt cleaning reminder ASL Blue flashing state can be switched ON or OFF, select Maintenance Reminder > ON/OFF.
4 Standard Service Menus
(1) Only available on ASL equipped models.
(2) TRM800-141, TRM700-16 models
1
TRM800 version 2 treadmills mfg. dates 2014 and later.
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4 Standard Service Menus

Touchscreen Console Standard Service Menus

Touchscreen Console Standard Service Menus
Standard service menus for Touchscreen consoles (P62, P80, and P82).
Touchscreen Console Standard Service Menus
Service Menus ((51765761)
Service Access Code: 51765761
Standard service menu access code (51765761) opens to the Settings menu which is the top level service menu providing access to all the equipment service submenus.
menu: Service Access code (51765761) > Settings
The Settings menu is the top level service menu provideing access to all available equipment service information, diagnostic tests, and maintenance submenus.
SETTINGS MENU DESCRIPTION
"About menu" on the
next page
"" on page40
"" on page40
"" on page42
Software Downloads
menu: Settings > About General information about the machine (serial number, name,
type, location, software versions, internet & Wi-Fi1connectivity, and the error codes (Event Log or CPA Event Log)
menu: Settings > Equipment Usage Machine workout usage information (total workout time & distance,
last work start/stop times).
menu: Settings > Maintenance (ASL equipped machines only) Provides the machine maintenance
and operating status information.
menu: Settings > System Settings Provides settings to configure the console and machine. Also
includes the service diagnostic tests.
menu: Settings > Software Downloads Settings: ON, OFF Enables automatic operating system software downloads:
l ON: Enables automatic operating system software down-
loads.
1
Wireless Fidelity - a term defined and Trademarked by the Wi-Fi Open Alliance. Wireless LAN equipment carrying the Wi-Fi logo have been interoperability tested for compatibility with one (or more) 802.11 standards, and certified by the Wi-Fi Alliance to be sold under the Wi-Fi brand.
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Touchscreen Console Standard Service Menus
SETTINGS MENU DESCRIPTION
l OFF: Disables automatic operating system software down-
loads.
Note: Must be connected to the internet and register with PBS (Preva®Business Suite).
4 Standard Service Menus
1
Partition Con-
figuration
menu: Settings > Partition Configuration OEMuse only, contact Precor Customer Service for information.
menu: Settings > No Available Updates or Available Updates
l No Available Updates: No available software updates can
be read from the USB flash drive.
l Available Updates: List of available software updates read
(No) Available
Updates
from the USB flash drive.
Used to update the operating system software. The console reads a software update USB flash drive and then changes the menu from No Available Updates to Available Updates. Select Avail­able Updates to view, select, and upload the software, see How to
Update the console operating system software.

About menu

About menu
menu: Service menu (51765761) > Settings > About
General information about the machine (serial number, name, type, location, software ver­sions, internet & Wi-Fi connectivity, and the event and error codes (Event Log or CPA Event Log).
ABOUT MENU DESCRIPTION
menu: About > Event Log The Event Log contains all connectivity errors and service main-
Event Log
tenance error codes. .Note: For maintenance service and troubleshooting, use the CPA
Event Log and not the Event Log to find the machine maintenance error event codes.
menu: About > CPA Event Log
CPA Event Log
1
Preva Business Suite
The CPA Event Log only contains the machine maintenance and
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Touchscreen Console Standard Service Menus
ABOUT MENU DESCRIPTION
4 Standard Service Menus
Console Serial
Number
Lower Serial Num-
ber
Friendly Name
Location
Release Bundle
Version
troubleshooting error event codes that are described in the "
Code Troubleshooting Guide
", see Error Code Troubleshooting
Error
Guide.
.Note: Use the CPA Event Log and not the Event Log to find the machine maintenance and troubleshooting error event codes.
menu: About > Serial Number Console serial number.
menu: About > Serial Number Base serial number.
menu: About > Friendly Name Friendly name assigned to the equipment by the facility.
menu: About > Location Facility location code.
menu: About > Release Bundle Version Console System Operating software version. Select to show the
component system software versions including: the CPA Software, LPCA, Qt App, Boot Kernel, and File System software versions.
Heartbeat Interval
menu: About > Heartbeat Interval OEM use only.
Wired MAC
Address
WI-FI MAC
Address
Network Time
Server1
menu: About > Wired MAC Address Wired LAN1MAC address
menu: About > Wi-Fi MAC Address Wireless Wi-Fi MAC address
menu: About > Network Time Server1
NTP2server address
Machine Type menu: About > Machine Type
1
Local Area Network: A communications network that serves users within a local geo­graphical area, typically over distances of around 100m. Wireless LANs use wireless com­munications to network devices so there is no need for data cabling.
2
Network Time Protocol (NTP) is a networking protocol for clock synchronization between computer systems over packet-switched, variable-latency data networks.
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Touchscreen Console Standard Service Menus
ABOUT MENU DESCRIPTION
Specifies the detected machine type: TRED, AMT1, EFX, UBK2,
RBK3.
4 Standard Service Menus
Legal Notices
menu: About > Legal Notices Specifies the trademarks. trade names, etc.

Equipment Usage menu

menu: Service menu (51765761) > Settings > Equipment Usage.
Machine workout usage information: cumulative hours & distance, number of workout ses­sions, & last work start/stop times.
EQUIPMENT
USAGE MENU DESCRIPTION
Cumulative Workout
Hours
Cumulative Workout
Distance
Cumulative Workout
Sessions
menu: Equipment Usage > Cumulative Workout Distance Machine total workout hours.
menu: Equipment Usage > Cumulative Workout Distance Machine total workout distance.
menu: Equipment Usage > Cumulative Workout Sessions Machine total number of workout sessions.
Last Workout Start
Timestamp
Last Workout End
Timestamp
menu: Equipment Usage > Last Workout Start Timestamp The most recent workout start time.
menu: Equipment Usage > Last Workout End Timestamp The most recent workout end time.

Maintenance menu

Menu: Service menu (51765761) > Settings > Maintenance
Provides machine maintenance related information including: routine maintenance due status, machine operating condition, and ASL state.
1
Adaptive Motion Trainer
2
Upright Bike
3
Recumbent Bike
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Touchscreen Console Standard Service Menus
MAINTENANCE
MENU DESCRIPTION
menu: Maintenance > Recommended Action Range: None, Inspect
4 Standard Service Menus
Recommended
Action menu
» Operating Condi-
tion
» Belt Rating
l None: No maintenance required.
l Inspect:Maintenance action required.
Used to report that there is a maintenance issue that requires attention; it could indicate routine maintenance is due or that a machine failure (error code) has occurred that required attention.
menu: Maintenance > Operating Condition Range: Normal, Inspect
l Normal: No maintenance required.
l Inspect: There is a routine maintenance issue or failure con-
dition (error code) that requires immediate attention.
.Important:Reset the ASL light state and Motor Controller (MC) status light after repairs a completed.
(Treadmills only) menu: Maintenance > Belt Rating Range: 10 - 0 (10 - New condition, ≤ 1 - Replace running belt) On ASL equipped machines: A belt rating of 0 or 1 will cause a
blue pulsing ASL light indicating that there is a problem with the running belt/deck and requires servicing or replacement.
Important:Reset the Belt Rating after replacing with a new run­ning belt and deck (select Replace).
menu: Maintenance > Next Maintenance Due Provides machine next maintenance due remaining mileage or
» Next Maintenance
Due
hours. Perform preventative maintenance when the maintenance counter reaches 0.
Important:Reset the maintenance interval after completing routine maintenance service, (select Reset). Treadmills reset to 1000 miles, ellipticals reset to 250 Hrs.
menu: Maintenance > Active Status Light Indicates the machine operating and maintenance status. Blue Solid: Normal operation Indicates that the ASL has not
Active Status Light
(ASL) menu
(1)
detected any logged error codes. Blue Pulsing: Preventative maintenance reminder. • Treadmills: A belt rating of 0 or 1 will cause a blue pulsing ASL
light indicating that there is a problem with the running belt/deck
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MAINTENANCE
MENU DESCRIPTION
» AS light Brightness
(1)
4 Standard Service Menus
Touchscreen Console Standard Service Menus
and is in need of servicing or replacement.
• ALL: The maintenance counter starts at 1000 hours counting down to active use hours to 0 indicating preventative maintenance is due.
Yellow Solid: Indicates an error has occurred, was self-corrected and the machine can be used. The fault can be cleared.
Yellow Pulsing There is a current non-recoverable fault con­dition, there is a loss of a major function and the machine id out-of­service. Machine service is required.
menu: Maintenance > AS Light Brightness Range: Low, Medium, High Set the ASL brightness level.
» Maintenance
Reminder
Range: OFF, ON (default) Switch the maintenance reminder function ON or OFF.
Notes:(1) Only used on machines that support the Active Status Light feature.

System Settings menu

menu: Service menu (51765761) > Settings > System Settings.
Provides settings to configure the console and machine. Also includes the service diagnostic tests.
SYSTEM SETTINGS
MENU DESCRIPTION
menu: System Settings > System Tests
menu: Maintenance > Maintenance Reminder
System Tests menu
Connectivity menu
Machine diagnostics tests to verify system hardware operation, see "System Tests menu" on page47.
menu: System Settings >Connectivity Connectivity includes Internet network and Preva®Server setup
and configuration.
menu: System Settings > Connectivity > Network Type
»Network Type
Settings: Wired, Wi-Fi Default: Wired
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SYSTEM SETTINGS
MENU DESCRIPTION
»Configuration
»Status
4 Standard Service Menus
Touchscreen Console Standard Service Menus
To connect to a network:
1. Select Network Type > Wired (or Wi-Fi) > Go.
2. Select Configure > Configuration > select a network from the list and enter your credentials to access that network.
3. Select Back to save settings and return to the Con­nectivity screen.
menu: System Settings > Connectivity> Configuration Settings: Automatic (recommended), Manual
Default: Automatic Specifies internet connection mode.
menu: System Settings > Connectivity > Status Range: Connected, Not Connected Specifies internet connection status.
»IP Address
»Preva®Server
Display menu
»Default Language
»Measurement Units
»Standby Mode Delay
menu: System Settings > Connectivity> IP Address Specifies console internet IP address.
menu: System Settings > Connectivity> Preva®Server Specifies Precor Preva server URL (na.preva.com).
menu: System Settings > Display Console default display configuration settings:language, units,
standby delay, .browser and news reader on/off.
menu: System Settings > Display > Default Language Default: English Specifies the default language.
menu: System Settings > Display > Measurement Units Range: US Standard, Metric Default: US Standard Specifies the default measurement units.
menu: System Settings > Display > Standby Mode Delay Range: 5, 10, 15. 30, 60 minutes Default: 15 minutes Specifies the idle wait time before entering standby mode.
»Browser
menu: System Settings > Display > Browser Range: ON/OFF
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SYSTEM SETTINGS
MENU DESCRIPTION
»News Reader
4 Standard Service Menus
Touchscreen Console Standard Service Menus
Default: ON Show (enable) the Browser app.
menu: System Settings > Display > News Reader Range: ON/OFF Default: ON Show (enable) the News Reader app.
TV Settings menu
»Channel Guide
»TV Source
»Region
»Default Channel
»Skip Unnamed Channel
menu: System Settings > TV Settings Configuration TV settings and channel guide.
menu:System Settings > TV Settings > Channel Guide TV channel configuration.
menu: System Settings > TV Settings > TV Source Default:Internal Tuner TV input signal source
menu: System Settings > TV Settings > Region Specifies the TV input signal modulation format for a particular
geographical region.
menu: System Settings > TV Settings > Default Channel Default: Not set TV default channel.
menu: System Settings > TV Settings > Skip Unnamed Chan­nels
Default:ON Skips over unnamed channels.
menu: System Settings > TV Settings > Skip Encrypted Chan-
»Skip Encrypted Channel
nels Default:ON Skips over encrypted channels.
menu: System Settings > TV Settings > Analog Channels
»Analog Channels Aspect Ratio
Aspect Ratio Range:4:3, 16:9 Select the analog channel aspect ratio.
menu: System Settings > TV Settings > Extensive Scan
»Extensive Scan
Default:OFF
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SYSTEM SETTINGS
MENU DESCRIPTION
»Closed Captioning
4 Standard Service Menus
Touchscreen Console Standard Service Menus
Searches all available channel sources.
menu: System Settings > TV Settings > Closed Captioning Default:On Switches close caption feature ON/OFF.
»Export/Import Channels
Audio Settings menu
»Default Wired Headphone Volume
»Default Bluetooth Headphone Volume
Workout Limits menu
menu: TV Settings > Export/Import Channels Export/Import channel mapping using a USB .flash drive.
menu: System Settings > Audio Settings Specify the workout duration and equipment Limits for your facil-
ity.
menu: System Settings > Audio Settings > Default Wired Headphone Volume
Range: 1 to 15 Default: 6
Sets the default wired headphone jack volume level.
menu: System Settings > Audio Settings > Default Bluetooth Headphone Volume
1
Range: 1 to 15 Default: 11
Sets the default bluetooth headphone jack volume level.
menu: System Settings > Workout Limits Specify the workout duration and equipment Limits for your facil-
ity.
menu:System Settings > Workout Limits > Maximum Workout Duration
»Maximum Workout Duration
Range: 1 to 240 min, NO LIMIT Default: 60 min
Sets the maximum allowable user workout time per session.
menu:System Settings > Workout Limits >Maximum Pause
»Maximum Pause
Range: 1 to 300 sec Default: 30 sec
1
Bluetooth is a wireless technology standard for exchanging data over short distances (using short-wavelength UHF radio waves in the ISM band from 2.4 to 2.485 GHz from fixed and mobile devices, and building personal area networks (PANs).
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any questions.
Page 55
SYSTEM SETTINGS
MENU DESCRIPTION
»Summary Time Out
»Maximum Speed
4 Standard Service Menus
Touchscreen Console Standard Service Menus
Sets how long the equipment remains in a paused banner during a workout before resetting.
menu:System Settings > Workout Limits >Summary Time Out
Sets the time to view the Workout Summary data.
Range: 1 to 120 sec Default: 60 sec
menu:System Settings > Workout Limits >Maximum Speed Default: 12 mph Sets the user maximum speed.
»Maximum Incline
»Auto Stop
(1)
Register Equipment menu
menu:System Settings > Workout Limits >Maximum Incline Default: 15 %
menu:System Settings > Workout Limits >Auto Stop Default: ON Sets Auto Stop to On or Off.
menu: System Settings >Register Equipment Register console and equipment with Precor Preva®Business
Suite "PBS". Required information to register the equipment:
l Location code
l Precor technician account name and password
l Serial number from the base
l Friendly name assigned to the equipment by the facility
(Example: Equipment Type-Floor-Row-Number)
To complete registration for Preva-networked facilities:
1. Enter the Preva server name (na.preva.com for all sites).
2. Enter the assigned account name and password.
3. Follow the onscreen instructions to register the product.
menu: System Settings >Manage Settings
Manage Settings
Save and restore the Connectivity, Display, Media, and Workout Limits settings.
(1) Not available on all models.
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Touchscreen Console Standard Service Menus

System Tests menu

System Tests menu
menu: Service menu (51765761) > System Settings > System Tests.
Machine diagnostics tests to verify system hardware operation.
SYSTEM TESTS
MENU TEST DESCRIPTION
menu: System Tests > Auto Stop Test
Test parameters;
Auto Stop Test
Belt Speed Test
• Status - User detected on running belt
• Step Count - Average # of footplants. Footplant averaging delay reset with each speed change.
menu: System Tests > Belt Speed Test
Tests belt operating condition in 0.1 speed increments
Test parameters:
• AMPS IN: Treadmill input Current.
• VOLTS IN: Treadmill input Voltage
• VBUSS: Treadmill internal buss Voltage
• AMPS MTR: Current supplied to the drive motor.
4 Standard Service Menus
menu: System Tests > Incline Test
Test parameters;
• A/D - lift motor incline position potentiometer A/D number.
Incline Test
• SEC - UP/DWN command response delay between the UPCA and LPCA.
• Glitches - Momentary failures in the A/D potentiometer output. If there are more than 50 Glitches, the lift motor should be replaced.
menu: System Tests > USB Test
USB Test
List the active USB ports.
menu: System Tests > Touchscreen Test
Touchscreen Test
Verify touchscreen display.
Touchscreen Cal­ibration
menu: System Tests > Touchscreen Calibration
Calibrates touchscreen finger press operation.
menu: System Tests > Backlight Test
Backlight Test
Tests the display backlight performance.
RGB Test menu: System Tests > RGB Test
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Touchscreen Console Standard Service Menus
SYSTEM TESTS
MENU TEST DESCRIPTION
Tests the display color performance.
4 Standard Service Menus
Numeric Backlight
menu: System Tests > Numeric Backlight Test
Test
Tests the movement controls LCD numeric displays backlight brightness level.
Numeric Display Test
menu: System Tests > Numeric Display Test
Tests the movement controls LCD numeric displays.
menu: System Tests > Heart Rate Test
Tests the handlebar unfiltered, filtered, and pulse heart rate. Grasp
Heart Rate Test
the grips to test the hand held heart rate. Use a Polar heart rate simulator to test the wireless heart rate. Press the back button to exit this test.

Club Settings (5651565)

Service Access Code: 5651565
On P62, P80, and P82 touchscreen consoles, Club Settings menu is used by club operators to configure the equipment workouts and to help manage equipment service.
Club Settings Menus
l About menu, see "About menu" on page38.
l Equipment Usage menu, see "" on page40.
l Maintenance menu, see "" on page40.
l System Settings menu, see "" on page42.
l (No) Available Updates, see "(No) Available Updates" on page38.

Information Display (65)

Information Display (65): Not supported
The Information Display (65) service menu found on LED consoles (P10, P30, P30i and P31) is NOT supported on touchscreen consoles (P62, P80, and P82).
Refer to the following touchscreen console service menus for similar equipment information:
l About menu, see "About menu" on page38.
l Equipment Usage, menu see "" on page40.
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l Maintenance menu, see "" on page40.
4 Standard Service Menus
Touchscreen Console Standard Service Menus
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5 Adjust ment Procedures

Available Adjustment Procedures

Adjustment Procedures

Adjustment procedures provide you with the step-by-step adjustment instructions to bring sys­tems and components into specification. Perform the adjustment procedures whenever a trouble symptom points to a particular component and after a major component is removed/re­placed.
Available Adjustment Procedures
"Drive Belt Tension and Alignment Adjustment" on the facing page
"Running Belt Tension and Tracking Adjustment" on page55
"Lift Motor Calibration" on page61
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5 Adjust ment Procedures

Drive Belt T ension and Alignment Adjustment

Drive Belt Tension and Alignment Adjustment

About

This procedure provides instruction to verify and make adjustments to the Drive Belt alignment and tension. The Drive Belt alignment and tension should be verified anytime the Drive Belt is removed or when unusual belt noises are heard during normal operation.
IMPORTANT: This procedure assumes that the Drive Belt is installed, see "Drive Belt
Replacement" on page117.
Specifications
Calibration Belt
Tension Verification Belt Tension
85 lbs +/- 5 (39 kgs +/- 2) 80-90 lbs (36-41 kgs)
(1)
(1)
(1)
110 lbs +/- 10 (50 kgs +/- 4.5) 100-120 lbs (45-54 kgs)
Belt Condition
New
Used
(1)New belt tension applies to new belt first time installations. Used belt tension applies to reinstalling an existing belt or re-tensioning an existing used belt

Procedure

Review entire procedure before starting.
Drive belt alignment adjustment
CAUTION: Improper Drive Belt alignment can cause unusual operating noises and
will eventually cause damage to the drive belt and/or the motor or roller pulley hard­ware.
1. Remove the hood, see "Hood Cover Replacement" on page72.
2. Make sure that the Drive Belt is aligned parallel to the left side frame rail. Measure the drive belt-to-frame rail distance at two places, at the Roller pulley and at the Drive Motor pulley. The Drive Belt is correctly aligned when the two measured distances are the same:
a. If the measurements are not the same, adjust the belt position on the Drive Motor
pulley to match the Roller belt distance.
b. Run the treadmill at 3 mph (5 kph) for one minute to allow the belt and pulley
groves to properly align and seat. Verify the Drive Belt remains aligned. Readjust if alignment has changed.
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Drive Belt tension adjustment
5 Adjust ment Procedures
Drive Belt T ension and Alignment Adjustment
Belt tension adjustment is an iterative process that requires removing the Drive Belt for each incremental tension adjustment. The process entails: making a belt tension measurement, removing the Drive Belt from the motor pulley, changing the motor position to adjust the belt tension. reinstalling the belt, and then verifying the adjusted belt tension. The process is repeated until the belt tension meets specification.
Belt tension verification
1. Switch the input power OFF and unplug1the power cord.
2. Place the belt tension gauge onto the Drive Belt mid distance between the motor and roller pulleys.
1
Disconnect a device power cord plug or cable connector from the power receptacle or outlet.
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5 Adjust ment Procedures
Drive Belt T ension and Alignment Adjustment
3. Verify that the Drive Belt tension is within New or Used Drive Belt tension Verification Belt Tension specification:
a. If the belt tension is not within the belt Verification Belt Tension specification;
continue procedure to adjust tension to the tension Calibration Belt Tension spe­cification.
b. If the belt tension is within the Verification Belt Tension specification; skip the
tension adjustment and skip to "Operation verification" on the next page.
Belt Condition Verification Belt Tension
New 100-120 lbs (45-54 kgs)
Used 80-90 lbs (36-41 kgs)
Belt tension calibration adjustment
4. Walk the belt off the Drive Motor pulley. You can use your free hand to move the motor flywheel to rotate the motor pulley and drive belt.
5. Loosen the four 1/2" hex Drive Motor mount fasteners and adjust the motor position as needed (forward to increase tension or rearward to decrease tension) to meet the belt tension Calibration Belt Tension specification. Only make small incremental changes in motor position per adjustment to prevent over tensioning the belt.
Belt Condition Calibration Belt Tension
New 110 lbs +/- 10 (50 kgs +/- 4.5)
Used 85 lbs +/- 5 (39 kgs +/- 2)
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5 Adjust ment Procedures
Drive Belt T ension and Alignment Adjustment
CAUTION:Only make small incremental changes to motor position per tension
adjustment. Do not over tension the belt which could cause damage to the belt or motor pulley mechanism.
6. Re-tighten the four motor mount fasteners and torque to specification 204 in-lbs (17 ft­lbs, 23 N-m).
7. Reinstall drive belt. Place Drive Belt onto the motor pulley and walk the belt onto the Roller pulley. You can use your free hand to move the motor flywheel to rotate the motor pulley and drive belt.
8. Place the tension gauge onto the belt and remeasure the tension.
a. If the tension measurement does not meet the Calibration Belt Tension spe-
cification, repeat the tension adjustment process until the measured tension is within the Calibration Belt Tension specification.
9. Connect the power cord and switch the input power ON.
10. Run the treadmill speed at 3 mph (5 kph) for 1 minute.
11. Switch the input power OFF and unplug the power cord.
12. Remeasure the belt tension and verify that the tension remains within the Verification Belt Tension specification. If not within specification, make adjustments as needed, see
"Belt tension calibration adjustment " on the previous page.
Belt Condition Verification Belt Tension
New 100-120 lbs (45-54 kgs)
Used 80-90 lbs (36-41 kgs)
13. Verify that the Drive Belt alignment is correct and has not moved out of alignment, see
"Drive Belt Tension and Alignment Adjustment" on page51.
Operation verification
14. Reinstall the hood cover.
15. Connect the power cord and switch the input power ON.
16. Do the Operation Verification tests (see "Operation Verification" on page19) and return to service.
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5 Adjust ment Procedures

Running Belt Tension and Tracking Adjustment

Running Belt Tension and Tracking Adjustment

About

This procedure provides instructions to verify and make adjustments to the running belt ten­sion and tracking alignment. The running belt tension and tracking should be verified anytime the running belt is replaced or the belt tracking is not centered.

Tools

l 5/16" Hex Key l (QTY 2) Belt tension gauges
(Precor pn PPP000000020007101)
Note:Proper tensioning of the belt requires the use of two tensioning gauges, Pre-
cor part number PPP000000020007101.

Specification

System Component Specification
Ammeraal Beltech brand running belt tension (gauge/­percent)
Forbo brand running belt tension (gauge/percent)
(2)
(3)
3.75 (0.75%)
3.55 (0.55%)
Notes:
1.Referenced to gauge reading 3.0 (0.0%)
2. The Ammeraal Beltech brand running belt must NOT be used with a prewaxed deck.
3. The Forbo brand running belt must be used with a prewaxed deck.
(1)
(1)
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5 Adjust ment Procedures
Running Belt Tension and Tracking Adjustment

Procedure

CAUTION: 1) The tracking adjustments should only be done in 1/4 turn increments.
2) ONLY use the right side tension bolt to adjust tracking.
3) ONLY use hand tools to adjust tracking.
Running belt tension adjustment
Review entire procedure before starting.
1. Clean the running belt and deck, see "Running Belt and Deck Cleaning Procedure" on
page213.
2. Switch the power OFF and unplug1the power cord.
3. Remove the front hood and left/right trim landing covers, see "Covers and Panels
Replacement" on page70.
4. Make sure that the left and right Roller Keeper(s) are installed.
Note:TRM800-16 Treadmills - Some early production TRM800-16 treadmills may
only have one or no Roller keepers installed (PPP000000302495102 RIGHT HAND ROLLER KEEPER, PPP000000302495102 LEFT HAND ROLLER KEEPER).
5. Relax the running belt tension by loosening the left and right 5/16" hex key tension adjustment bolts. Alternately loosen the left and right adjustment bolts in 1/4 turn incre­ments to evenly remove tension.
1
Disconnect a device power cord plug or cable connector from the power receptacle or outlet.
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any questions.
Page 66
5 Adjust ment Procedures
Running Belt Tension and Tracking Adjustment
Note:It is not necessary to remove the adjustment bolts. Loosen bolts until the take-
up roller adjustment cassette touches the frame. No further loosening is required. If the bolt is removed, remove the trim end cap cover and reinstall the bolt.
CAUTION:Only use hand tools to adjust tension. Power tools can easily over and/or
under tension causing damage to the belt and/or tension hardware mechanism.
6. Verify that the running belt is centered and squarely positioned from the front Drive roller to rear Take-up roller.
7. Move the running belt so that the seam is positioned underneath the treadmill.
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5 Adjust ment Procedures
Running Belt Tension and Tracking Adjustment
8. Attach a running belt tension gauge on each side of the running belt opposite each other. Place the gauges so that the trim landing mounting brackets do not interfere with the gauge movement.
9. Slide the gauge head to set the dial needle as close as possible to 3.0 (0.0%) and clip the gauge onto the belt edge. Then rotate the gauge dial face to fine adjust the needle to precisely 3.0 (0.0%)
Note:Setting the gauge to a 3.0 reference value centers the gauge head travel allow-
ing +/- movement without impeding travel.
10. Alternately tighten the right and left running belt tension adjustment bolts in increments of 0.2 (0.2%) dial divisions so that the belt is evenly tensioned to the manufacturer spe­cification:
a. Incrementally and alternately tighten the left and right adjustment bolts entail
each gauge dial reaches a value of 3.0.
b. Tighten the right adjustment bolt to dial setting 3.1, then the left adjustment bolt to
3.2.
c. Tighten the right adjustment bolt to dial setting 3.3, then the left adjustment bolt to
3.4.
d. Finish tightening the right and left adjustment bolts to OEM spec: Forbo belt 3.55
(0.55%) or Ammeraal belts 3.75 (0.75%).
Running Belt Brand Specification
ammeraal brand running belt tension (gauge/percent) 3.75 (0.75%)*
Forbo brand running belt tension (gauge/percent) 3.55 (0.55%)*
Notes:*Referenced to gauge reading 3.0 (0.0%)
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11. Remove the tension gauges.
Running belt tracking adjustment
Review entire procedure before starting.
5 Adjust ment Procedures
Running Belt Tension and Tracking Adjustment
1. Connect the power cord and switch the power ON.
2. Start the treadmill and set the speed to 3 mph (5 kph).
3. Observe and verify that the running belt tracking remains centered, if the belt does not remain centered, follow the following instruction to make adjustments:
a. If the belt starts to drift toward the right, slowly turn the right side tension adjust-
ment bolt clockwise in ¼ turn increments until the drifting stops.
b. If the belt starts to drift toward the left, slowly turn the right side tension adjust-
ment bolt counterclockwise in ¼ turn increments until the drifting stops.
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5 Adjust ment Procedures
Running Belt Tension and Tracking Adjustment
4. Increase the speed to 6 mph (10 kph) verify tracking, then increase the speed to 9 mph (14 kph) verify tracking, and finally increase the speed to 12 mph (19 kph) and verify tracking. Make sure that the tracking remains centered at each speed, make small adjustments as needed.
5. Make sure that the treadmill is setting level and stable, adjust the two rear leveling feet as necessary.
Note:An unlevel unstable treadmill can cause tracking issues with use.
6. Replace the hood and left/right trim landing covers, see "Covers and Panels Replace-
ment" on page70.
7. Verify treadmill operation (see "Operation Verification" on page19) and return to ser- vice.
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5 Adjust ment Procedures

Lift Motor Calibration

Lift Motor Calibration

About

This procedure provides instruction to verify and calibrate the Lift Motor and Incline system. The Lift Motor calibration should be verified any time the lift motor is replaced, the lift motor fuse fails, or any incline system component is replaced.

Specifications

System Component Specification
Lift Motor Calibration Distance* 1 1/8 in - 1 3/16 in (2.8 cm - 3.0 cm)
Note: * Calibration distance is specified at incline level 0.

Procedure

Review entire procedure before starting.
1. Remove the Hood cover, see "Hood Cover Replacement" on page72.
2. Choose either the side or front access method to position the treadmill to access the lift motor jackscrew. Go to the following selected side or front access procedures and return to continue the calibration.
a. Side lift motor access method, go to "Side lift platform assembly access" on
page65,
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5 Adjust ment Procedures
Lift Motor Calibration
b. Front lift motor access method, go to "Front lift platform assembly access" on
page67.
WARNING:Keep hands and appendages clear of the incline platform assembly
before switching power ON. Switching power ON will cause the incline platform to move to the level "0" Home position.
3. Measure the lift motor calibration distance between the top of the extension tube nut and the bottom of the lift motor actuator jackscrew housing. Verify that the distance is within the specified limits specification limit 1 1/8 in - 1 3/16 in (2.8 cm - 3.0 cm) (incline level set to "0"):
a. If the distance is within the specified limit, calibration is not required. Go to Oper-
ation Verification, see "Operation Verification" on page64.
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5 Adjust ment Procedures
Lift Motor Calibration
b. If the distance is NOT within the specified limit, continue procedure and calibrate
the lift motor assembly.
Lift motor calibration adjustment
4. Disconnect the extension tube from the lift platform weldment mounting bracket by removing the hitch pin and clevis pin. Retain part(s) and/or fastener(s) for installation.
5. Firmly hold the jackscrew and rotate the extension tube to adjust the calibration dis­tance. The calibration distance is measured between the top of the extension tube nut and the bottom of the lift motor actuator housing. Make sure the calibration distance is within the specification limit 1 1/8 in - 1 3/16 in (2.8 cm - 3.0 cm).
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5 Adjust ment Procedures
Lift Motor Calibration
6. Reinstall the extension tube into the lift platform mounting bracket and secure using the hitch pin and clevis pin. It may be necessary to slightly rotate the extension tube to align the clevis pin mounting holes. Choose an adjustment direction that will minimize the change to the extension tube calibration distance. Firmly hold the jackscrew from turn­ing while adjusting (rotating) the extension tube.
Operation Verification
7. Return the treadmill to the default upright position making sure the treadmill is stable and setting level on the floor, see either the "Side lift platform assembly access" on the
facing page or the "Front lift platform assembly access" on page67.
8. Reinstall the hood.
9. Connect the power cord and switch the power ON.
10. Verify incline operation from the minimum to maximum levels.
11. Do the Operation Verification tests (see "Operation Verification" on page19) and return to service.

Lift Platform Assembly Access

Servicing the lift platform assembly and lift motor extension tube/jackscrew components require accessing the underside of the treadmill. There are two alternative methods to access the lift platform assembly and connected hardware: 1) side lift platform assembly access or 2) front lift platform assembly access. Review each method and use the process that best fits your particular circumstances.
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5 Adjust ment Procedures
Lift Motor Calibration
Side lift platform assembly access
This method accesses the lift platform assembly and connected hardware by laying the tread­mill on its side.
Laying the treadmill on its side
1. Toggle the power switch from OFF to ON. This will reset the incline level to "0" (the incline level "Home" position). Incline level "0" is also the lift motor calibration reference incline level.
IMPORTANT: It is important to set the incline level to "0" (calibration ref level) before switching the power OFF.
2. Switch the power OFF and unplug1the power cord. Move the power cord so it will not be damaged as the treadmill is laying on its side.
1
Disconnect a device power cord plug or cable connector from the power receptacle or outlet.
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any questions.
Page 75
5 Adjust ment Procedures
Lift Motor Calibration
3. If not already removed, remove the Hood cover "Hood Cover Replacement" on
page72.
4. Clear the area of any obstructions or items that could damage or be damaged as the treadmill is tipped on its side.
5. Tip the treadmill on its side while being careful to not damage or break off the rear lev­eling foot. You can use soft blocking material next to the leveling foot to support the frame weight as the treadmill is being tipped over.
CAUTION:Protect the leveling feet from damage while tipping the treadmill on its
side.
Returning the treadmill to the upright position
1. Switch the power OFF and unplug the power cord. Move the power cord so it will not be damaged as the treadmill is set to the upright position.
2. Clear the area of any obstructions or items that could damage or be damaged as the treadmill is tipped to the upright position.
3. Tip the treadmill to the upright position while being careful to not damage or break off the rear leveling foot. You can use soft blocking material next to the leveling foot to sup­port the frame weight as the treadmill is being tipped over.
CAUTION:Protect the leveling feet from damage while tipping the treadmill to the
upright position.
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5 Adjust ment Procedures
Lift Motor Calibration
Front lift platform assembly access
This method accesses the lift platform assembly and connected hardware from the front of the treadmill by raising and supporting the treadmill front frame weldment.
Raising and supporting the treadmill
1. Connect the power cord and switch the input power ON.
2. Access the service menu (51765761) and select INCLINE TEST. Use the incline con­trol to set the incline level to 14.
3. Securely and safely place supports (e.g. car jack stands) under the left and right front corners of the frame weldment.
4. Slowly lower the incline level in 0.5 increments setting the frame onto the supports. Verify the supports are stable carrying the weight of the treadmill and continue lowering the incline level to "0". Incline level "0" is also the lift motor calibration reference incline level.
IMPORTANT: It is important to set the incline level to "0" (calibration ref level) before switching the power OFF.
5. Switch the power OFF and unplug the power cord.
Removing supports and lowering the treadmill
1. .Connect the power cord and switch the power ON. Be aware that switching the power ON will cause the incline platform to move and return to the level "0" position.
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5 Adjust ment Procedures
Lift Motor Calibration
WARNING:Keep hands and appendages clear of the incline platform assembly
before switching power ON. Switching power ON will cause the incline platform to move to the level "0" Home position.
1. Access the service menu (51765761) and select the INCLINE TEST. Increase the incline level enough to lift the treadmill frame off the supports.
2. Remove the support stands and clear any other items that might either block the tread­mill from lowering or may be damaged as it lowers.
3. Lower the incline to level "0".
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6 Replacement Procedures

Available Replacement Procedures

Replacement Procedures

Replacement procedures provide you with the step-by-step instructions to remove and install system components.
Available Replacement Procedures
"Covers and Panels Replacement" on the next page
"Power Cord Replacement" on page89
"ON/OFF SW Circuit Breaker Replacement" on page91
"ASL PCA Replacement" on page95
"E-Stop "Emergency Switch" Replacement" on page100
"Motor Controller (MC) Replacement" on page101
"Motor Controller Fan Replacement" on page112
"Drive Belt Replacement" on page117
"Drive Motor Replacement" on page124
"Drive Roller Replacement" on page131
"Take-up Roller Replacement" on page136
"Running Belt and Deck Replacement Procedure" on page140
"Lift Motor Replacement" on page147
"Lift Platform Replacement" on page158
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6 Replacement Procedures

Covers and Panels Replacement

Covers and Panels Replacement

About

These procedure provides instruction to remove and install the TRM1covers and panels.
`
1
Treadmill
Cover Remove/lnstall Procedure
Hood Cover "Hood Cover Replacement" on page72
Hood Transition Cover "Hood Transition Cover Replacement" on page73
Trim Landing Covers "Trim Landing Covers Replacement" on page75
Trim End Cap Covers "Trim End Cap Covers Replacement" on page78
Trim Side Covers "Trim Side Cover Replacement" on page80
Dash Back Cover "Dash Back Cover Replacement" on page82
Dash Front Cover "Dash Front Cover Replacement" on page83
Dash Top Cover "Dash Top and Bottom Replacement" on page84
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6 Replacement Procedures
Covers and Panels Replacement
Cover Remove/lnstall Procedure
Dash Bottom Cover "Dash Top and Bottom Replacement" on page84
Side Arm Upper Covers "Side Arm Upper/Lower Covers Replacement" on
page88
Side Arm Lower Covers "Side Arm Upper/Lower Covers Replacement" on
page88
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Click link to open procedure instructions.

Hood Cover Replacement

Hood Cover Replacement
6 Replacement Procedures
Covers and Panels Replacement
ID Description
Removal Instructions
1.
Remove the four #3 Phillips hood cover screw fasteners. Retain part(s) and/or fastener(s) for installation.
2.
Grasp the lower edge of the hood cover and pull outwards while lifting to release the tab clip fasteners. Then carefully lift and slide the hood towards the back of the treadmill through the targa uprights to remove.
Installation Instructions
1.
Position the hood cover over the front motor compartment by sliding the hood front through the targa uprights from the back towards the front. Grasp the bottom edge of the hood cover and pull outwards while pressing down on the cover top at the front and back to snap the tab clip fasteners into place.
2.
Secure the hood cover using the four #3 Phillips screw fasteners and fully tighten.
Hood Cover
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Hood Transition Cover Replacement

Hood Transition Cover Replacement
6 Replacement Procedures
Covers and Panels Replacement
ID Description
Hood Transition Cover - left
Hood Transition Cover - right
Removal Instructions
Repeat procedure for both the left and right covers.
1. Remove the hood cover, see "Hood Cover Replacement" on the previous page.
2. Remove the two #3 Phillips hood transition cover fasteners. Pull down and away from the frame rail to release tab clips and remove the cover.
3. Repeat procedure for both left and right covers.
Installation Instructions
Repeat procedure for both the left and right covers.
1. Position the hood transition cover top flange under the targa upright and press to lock tab clips in place. Secure using the two #3 Phillips fasteners and fully tighten.
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6 Replacement Procedures
Covers and Panels Replacement
2. Repeat procedure for both left and right covers.
3. Replace the hood cover, see "Hood Cover Replacement" on page72.
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Trim Landing Covers Replacement

Trim Landing Covers Replacement
6 Replacement Procedures
Covers and Panels Replacement
ID Description
Trim Landing Cover- left
Trim Landing Cover - right
Trim End Cap - left
Trim End Cap - right
Removal Instructions
The same procedure applies to both the left and right trim landing covers.
1. Remove the hood cover, see "Hood Cover Replacement" on page72.
2.
Remove the left and right trim landing cover #3 Phillips screw (2x), washer (2x), and bushing (2x) fastener hardware. Retain part(s) and/or fastener(s) for installation.
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6 Replacement Procedures
Covers and Panels Replacement
1.
Loosen the #2 Phillips trim end cap ( left, right) keeper block screw fastener to relax tension on the trim landing rear tab clip. Do not remove the keeper block fastener or the keeper block will fall from the inside cover mount. The trim end cap will need to be removed to reinstall the keeper block.
2. Grab the outer edge and the inside edge at the rear of the trim landing cover (see figure lift point) and lift up to release the rear tab clip. Continue to slide the cover rearward to remove. It requires a strong pull to unsnap and release the cover rear tab clip.
3.
Repeat the same process to remove both the left and right trim landing covers.
Installation Instructions
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6 Replacement Procedures
Covers and Panels Replacement
1. Install by sliding the cover over the landing trim mounting clips from the back towards the front while pressing down on the cover top. Continue the process until all the landing mount clips lock in place.
2. Press down on the top of the cover at the rear (see figure lift point) to lock the rear cover tab clip in place.
3. Secure the rear tab clip by fully tightening the #2 Phillips keeper block fastener.
4. Secure the front of the trim landing cover using the #3 Phillips screw, washer, and bush­ing fastener hardware. Fully tighten the fastener.
5.
Repeat installation procedure for both the left and right trim landing covers.
6. Reinstall the hood cover, see "Hood Cover Replacement" on page72.
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Trim End Cap Covers Replacement

Trim End Cap Covers Replacement
6 Replacement Procedures
Covers and Panels Replacement
ID Description
Trim End Cap - left
Trim End Cap - right
Removal Instructions
Repeat procedure for both the left and right end cap covers.
1. Remove the hood cover, see "Hood Cover Replacement" on page72.
2. Remove the left and right trim landing covers, see "Covers and Panels Replacement"
on page70.
3.
Remove the three #3 Phillips left and right trim end cap cover fastener screws. One fastener on the top, one fastener on the end, and one fastener on the bottom. Retain part(s) and/or fastener(s) for installation.
TIP: Use a short stub #3 Phillips screwdriver to remove the bottom end cap fastener.
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6 Replacement Procedures
Covers and Panels Replacement
4. Pull the cover away from the frame to release the cover tabs and remove.
5.
Repeat the same removal procedure to remove both the left or right trim end cap covers.
Installation Instructions
Repeat procedure for both the left and right covers.
1. Reinstall the end cap cover onto the end of the frame rail and press to lock cover tabs in place. Secure using the three #3 Phillips screw fasteners. One fastener on the top, one fastener on the end, and one fastener on the bottom.
2. Repeat procedure for both the left and right end cap covers.
3. Reinstall the left and right trim landing covers, see "Covers and Panels Replacement"
on page70.
4. Reinstall the hood cover, see "Hood Cover Replacement" on page72.
5.
Repeat the same installation procedure to install both the left and right trim end cap covers.
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Trim Side Cover Replacement

Trim Side Cover Replacement
ID Description
6 Replacement Procedures
Covers and Panels Replacement
Trim Side Cover - left
Trim Side Cover - right
Removal Instructions
Repeat the removal procedure for both the left or right side trim covers.
1. Remove the hood cover, see "Hood Cover Replacement" on page72.
2. Remove the trim landing cover, see "Covers and Panels Replacement" on page70.
3. Remove the hood transition cover, see "Covers and Panels Replacement" on page70.
4. Starting from the front moving reward, use a standard flat blade screwdriver to release (unsnap) the top of the trim side cover from five anchor mount clips. Hold cover while releasing the upper anchor bracket clips and then pull down and away from the anchor
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mounts to remove the cover.
6 Replacement Procedures
Covers and Panels Replacement
Installation Instructions
Repeat procedure for both the left and right covers.
1. Mount the trim side cover bottom rim flange onto the bottom of the five anchor mounts making sure to fit the rim flange alignment cutout (located at the bottom rear of the cover) into the rear white anchor bracket. Make sure that the cover is securely attached at all five anchor mounts.
2. Next use the palm of your hand to strike the top of the cover at each of the five anchor mounts to engage and lock the cover in place. Make sure that the trim side cover is securely attached at each of the five anchor mounts.
3. Reinstall the hood transition cover, see "Covers and Panels Replacement" on page70.
4. Reinstall the trim landing cover, see "Covers and Panels Replacement" on page70.
5. Reinstall the hood cover, see "Hood Cover Replacement" on page72.
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Dash Back Cover Replacement

Dash Back Cover Replacement
ID Description
Dash Back Cover
6 Replacement Procedures
Covers and Panels Replacement
Removal Instructions
1.
Remove the back cover . Start by removing the bottom three #3 Phillips screw fasten­ers first and then the remaining four top screws. Carefully hold the cover from falling while removing the fasteners. Retain part(s) and/or fastener(s) for installation.
Installation Instructions
1.
Reinstall and hold the back cover into position. Then install the top four #3 Phillips screws first followed by the remaining three bottom screws. Fully tighten all fasteners.
Dash Front Cover
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Dash Front Cover Replacement

Dash Front Cover Replacement
ID Description
Dash Front Cover
6 Replacement Procedures
Covers and Panels Replacement
Removal Instructions
1.
Remove the back cover , see "Covers and Panels Replacement" on page70.
2. Remove the console, refer to the treadmill assembly guide (700 Line Treadmill Assembly Guide P/N 304387-101).
3.
Remove the four #3 Phillips screw fasteners and remove the front cover . Retain part(s) and/or fastener(s) for installation.
Installation Instructions
1.
Reinstall front cover and secure using the four #3 Phillips screw fasteners.
2. Reinstall the console, refer to the treadmill assembly guide (700 Line Treadmill Assembly Guide P/N 304387-101).
3.
Reinstall the back cover and secure using the seven #3 screw fasteners, see
"Covers and Panels Replacement" on page70.
4. Operate the treadmill and verify the console and machine operation.
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Dash Top and Bottom Cover Replacement

Dash Top and Bottom Replacement
6 Replacement Procedures
Covers and Panels Replacement
ID Description
Removal Instructions
1.
Remove the two #3 Phillips screw fasteners from the dash assy bottom cover . Retain part(s) and/or fastener(s) for installation.
2.
Carefully flip the dash top cover over and remove the four #2 Philips emergency
stop switch (E-Stop) fasteners. Carefully lay the E-Stop switch on the HHHR1assy bracket and remove the dash top cover. Retain part(s) and/or fastener(s) for install­ation.
Dash Top Cover
Dash Bottom Cover
E-Stop Switch Assy
1
Hand Held Heart Rate
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6 Replacement Procedures
Covers and Panels Replacement
3.
Remove the dash bottom cover .from between the dash assembly weldment cross member and HHHR bar.
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6 Replacement Procedures
Covers and Panels Replacement
Installation Instructions
1.
Install the dash bottom cover .into position between the dash assembly weldment cross member and HHHR bar.
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6 Replacement Procedures
Covers and Panels Replacement
2.
Reinstall the E-Stop switch onto the dash top cover and secure using the four #2 Philips fasteners. Make sure the interface cable electrical (red/black, white/black) con­nections are correctly attached and secure.
3. Position the dash top cover onto the dash bottom cover and secure using the two #3 Phillips fasteners. Make sure the interface cable is routed correctly and not pinched. Make sure that the stop safety clip lanyard is correctly positioned in the cover cut out, is not pinched, and freely moves when pulled and retracted.
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Covers and Panels Replacement

Side Arm Upper/Lower Covers Replacement

Side Arm Upper/Lower Covers Replacement
This procedure replaces the left/right upper and lower side arm covers.
6 Replacement Procedures
ID Description
Lower Side Arm Cover - right
Upper Side Arm Cover - left
Removal Instructions
Repeat procedure for both the left and right upper and lower side arm covers.
1.
Remove the four #3 Phillips screw fasteners from the side arm cover . Pull the cover down and back to remove. Retain part(s) and/or fastener(s) for installation.
2.
Remove the one #3 Phillips screw from the upper side arm cover . Pull the cover up and forward to remove. Retain part(s) and/or fastener(s) for installation.
Installation Instructions
Repeat procedure for both the left and right upper and lower side arm covers.
1.
Position the upper side arm cover onto the side arm weldment and press to lock the tab clips in place. Secure using the one #3 Phillips screw,
2.
Position the lower side arm cover onto the side arm weldment and press to lock the tab clips in place. Secure using the four #3 Phillips screws.
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Power Cord Replacement

About

This procedure provides instruction to replace the power cord.
6 Replacement Procedures
Power Cord Replacement
ID Description
Power Entry Assembly
Power Cord
ON/OFF SW Circuit Breaker

Procedure

Review entire procedure before starting.
Removal Instructions
1. Switch the power OFF and unplug1the power cord.
TIP: For easier access, raise the incline to maximum before removing input power.
Access the service Hardware Validation (51765761) and use the CROSSRAMP/INCLINE Test to raise the incline and then remove power.
1
Disconnect a device power cord plug or cable connector from the power receptacle or outlet.
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6 Replacement Procedures
Power Cord Replacement
1. Remove the hood cover, see "Hood Cover Replacement" on page72.
2. Use a 1/4" socket to loosen the right side power cord cable clamp fastener. Then loosen the inner cable clamp fastener until the clamp can be slide over the power cord socket.
3. Then disconnect and remove the power cord. In some cases the inner clamp fastener may need to be completely removed. Retain part(s) and/or fastener(s) for installation.
Installation Instructions
1. Connect the replacement power cord socket into the Power Entry Assembly AC1input power connector.
2. Position power cord cable clamp over the power cord socket and fully tighten the clamp fasteners.
3. Reinstall the hood cover, see "Hood Cover Replacement" on page72.
4. Connect the power cord and switch the ON/OFF circuit breaker ON.
5. Do the Operation Verification tests (see "Operation Verification" on page19) and return to service.
1
Alternating Current: electric current which periodically reverses direction between positive
and negative polarity.
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6 Replacement Procedures

ON/OFF SW Circuit Breaker Replacement

ON/OFF SW Circuit Breaker Replacement

About

This procedure provides instruction to replace the ON/OFF SW Circuit Breaker.
The Power Entry Assembly located in the front of the treadmill under the frame weldment cross member contains the Power Cord Inlet Assembly, the ON/OFF SW Circuit Breaker, and the ASL1PCA2board. The Power Entry Assembly Bracket must be removed to access these components.
ID Description
Power Entry Assembly Bracket
Power Cord Inlet Assy
ON/OFF SW Circuit Breaker
ASL PCA Board
1
Active Status Light: Service and maintenance status light.
2
Printed circuit assembly, generally referred to as either an upper PCA or lower PCA.
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