Thank you for purchasing the Precor C964i or C962i Commercial Treadmill. Built
to the exacting standards of the health club environment, these treadmills are for
commercial use and can withstand the rigors of club use with little maintenance.
The C964i features the Precor Smart RateTM system and a CSAFE compatibility
option. With the C964i Smart Rate display, users can easily maintain their heart
rate intensity within a few beats per minute. The chosen course also appears on
the display and a blinking segment indicates the user's position.
The C962i is similar to the C964i, but lacks Smart Rate and a course profile
display. On both units, the easy-to-use electronic console prompts users to
begin their workout. Throughout the workout, the display can present a variety
of statistics including: elapsed time, distance travelled, speed, incline, calories
burned, and heart rate. During a workout, a user can easily change the speed
or incline to decrease or increase their effort level and affect their heart rate.
Note: For a user’s heart rate to appear, the Precor Heart Rate Option must be
used and the optional heart rate receiver must be installed in the treadmill.
Another important feature, “safety,” is insured when the user attaches the safety
cord clip to his or her clothing during a workout. If the safety switch is moved or
jerked into the OFF position, the running belt automatically slows to a stop.
ABOUT THIS MANUAL
Inside this manual, you will find instructions for installing and using the C964i and
C962i treadmills. To maximize the use of the treadmill, please study this manual
thoroughly. The manual uses the following conventions:
“Note:” Contains additional information that applies to the preceding text.
“Important:” Indicates information to which you should pay special attention.
“CAUTION:” Indicates steps or information necessary to prevent harm to
yourself or damage to the equipment.
“WARNING:” Provides instructions to prevent electrical damage to the
equipment and prevent injuries to yourself.
“DANGER:” Indicates steps you must take to prevent electrical shock.
OBTAINING SERVICE
Do not attempt to service the treadmill yourself except for the maintenance and
diagnostic tasks described in this manual. The C964i and C962i treadmills do not
contain any user-serviceable parts. For information about the product, contact
Precor Commercial Products Customer Service, at 1-888-665-4404.
To help customer service expedite your call, have the serial number readily
available. The serial number on the treadmill is located on the inboard-side of the
running bed at the left, rear corner of the treadmill. Be sure the treadmill is turned
OFF before getting on your knees and bending down to see it. For future
reference, write the serial number in the space provided below:
ii
Model number:_____________ Serial number: ______________________
C964i or C962i
COMMERCIAL PRODUCTS DIVISION
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed,
including the following:
•Read all instructions before using the C964i or C962i Commercial Treadmill. These
instructions were written to ensure your safety and to protect the treadmill.
•To ensure the proper use and safety of the C964i or C962i treadmill, make sure that
all users read this manual. Please make this manual a part of your training
program.
Before beginning any fitness program, you should have a complete physical examination by your physician.
Il est conseillé de subir un examen médical complet avant d’entreprendre tout
programme d’exercise. Si vous avez des étourdissements ou des faiblesses, arrêtez
les exercices immédiatement.
DANGER—To reduce the risk of electrical shock, always unplug the C964i
or C962i from the electrical outlet immediately after using and
before cleaning.
WARNING—
•When it is plugged in, do not leave the treadmill unattended. Unplug the treadmill
from the outlet when it is not in use, and before putting on or taking off parts.
•Do not allow children, invalids, or disabled persons on or near the treadmill
without adult supervision.
•Use the treadmill only for its intended use as described in this manual. Do not use
accessory attachments that are not recommended by the manufacturer—such
attachments might cause injuries.
•Never operate the treadmill if it has a damaged cord or plug, if it is not working
properly, if it has been dropped or damaged, or dropped in water. Return the
treadmill to a service center for examination and repair.
•Keep the power cord away from heated surfaces. Keep hands away from moving
parts.
•Never block the air openings on the hood while operating the treadmill. Keep the
air openings clean and free of lint, hair, or anything that might impede the free flow
of air. Never drop or insert objects into any opening.
•Do not operate where aerosol (spray) products are being used or where oxygen is
being administered.
•Do not use outdoors.
To reduce the risk of burns, fire, electric shock, or injury to
persons, take the following precautions:
IMPORTANT SAFETY INSTRUCTIONS
•To disconnect, turn all controls to the OFF (O) position, then remove the power
plug from the outlet.
WARNING—
Connect the treadmill to a properly grounded outlet only.
See
Grounding Instructions
.
SAVE THESE INSTRUCTIONS
iii
COMMERCIAL PRODUCTS DIVISION
Grounding Instructions
The C964i or C962i treadmill must be grounded. If it should malfunction or break
down, grounding provides a path of least resistance for electric current to reduce
the risk of electric shock. The treadmill is equipped with a cord having an
equipment-grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances. If you do not follow these
Grounding Instructions
, you could void the Precor limited warranty.
DANGER
Improper connection of the equipment-grounding conductor can result in a risk
of electric shock. Check with a qualified electrician or serviceman if you are in
doubt as to whether the treadmill is properly grounded. Do not modify the plug
provided with the treadmill—if it will not fit the outlet, have a proper outlet installed
by a qualified technician.
120V UNITS DESIGNATED FOR U.S. MARKETS
The C964i or C962i treadmill is for use on a nominal 120-volt circuit and has a
grounding plug that looks like the plug as illustrated in Diagram A. Make sure that
the treadmill is connected to an outlet having the same configuration as the plug.
No adapter should be used with this product.
Diagram A
Proper grounding plug and
power outlet for 120 volt.
240V UNITS DESIGNATED FOR U.S. MARKETS
The C964i or C962i is for use on a circuit having a nominal rating more than 120
volts and is factory-equipped with a specific power supply cord to permit
connection to a proper electric circuit. Make sure that the C964i or C962i is
connected to an outlet having the same configuration as the plug. No adapter
should be used with this product. If the C964i or C962i must be reconnected for
use on a different type of electrical circuit, the reconnection should be made by
qualified service personnel.
iv
COMMERCIAL PRODUCTS DIVISION
Information Regarding International Use
FCC Communications Commission, part 15
The C964i and C962i treadmills have been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. The C964i
and C962i treadmills generate, use, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of the C964i or C962i
treadmill in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his or her own expense.
CAUTION: Per the requirements of the Federal Communications Commission, changes or modifications to this product not expressly approved by
Precor, could void the user’s authority to operate the product.
Canadian Department of Communications
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications.
“Le présent appareil numérique n’émet pas de bruits radioéélectriques dépassant
les limites applicables aux appareils numériques de la class A prescrites dans
le Règlement sur le brouillage radioélectrique édicté par le ministére des
Communications du Canada.”
European Applications
This product conforms to the requirements of the European Council Directive 89/
336/EEC, Electromagnetic Compatibility and has been tested to the following
standards:
EN55022, Limits & Methods of Measurement of Radio Interference, Information Technology Equipment (Class A).
EN50082-1, Generic Immunity Standard for Residential, Commercial and
Light Industrial Products (Class B).
This apparatus additionally conforms to the requirements of the European
Council Directive 73/23/ECC, Low Voltage Directive and has been tested to the
following standard:
IEC 335-1, Safety of Household and similar Electrical Appliances.
European Applications—240 Volt Units Only
These products have been tested to the requirements of EN55022, “Limits and
methods of measurement of radio interference of information technology equipment.” Per that standard, the C964i or C962i treadmill is a Class A product. In
a domestic environment,
v
COMMERCIAL PRODUCTS DIVISION
Personal Safety
When using the C964i or C962i, take the following precautions:
W ARNING — MAXIMUM SPEED MAY EXCEED USER’S CAPABILITIES
While the C964i or C962i treadmill is set at the manufacturer’s for a maximum
speed of 12 miles per hour, the treadmill can be programmed for a maximum
speed of 15 mph (24 kph), or 4 minute miles (6 minute kilometers). The higher
speed is designed for the occasional use of a highly competitive runner, and may
exceed the capabilities of many users, particularly with extended use. If the unit
is programmed for a maximum speed of 15 mph (24 kph), then each user must
be individually informed of the higher limit, and warned that the speed may
exceed that user’s capabilities. In addition, the unit must be clearly marked that
it has been set for a maximum speed of 15 mph (24 kph).
•Do not allow children on or near the treadmill without adult supervision. Do
not leave children unsupervised around the treadmill. Turn OFF the treadmill and switch the safety key OFF, to help guard against unauthorized use.
•Turn OFF and unplug the treadmill when adjusting or working near the rear
roller. Do not make any adjustments to the running belt when someone is
standing on the unit.
•Keep all electrical components, such as the motor, power cable etc., away
from water or other liquids to prevent shock. Do not set anything on the
handrail, display console, or hood. Never place liquids on any part of the unit.
•Always attach the safety clip to your clothing prior to beginning your workout.
A cord connects the safety clip to the safety switch on the treadmill. By
pulling on the cord, you can stop the running belt if you encounter difficulties.
•Assemble and operate the treadmill on a solid, level surface. Locate it at
least 4 feet from walls or furniture. Keep the area behind the treadmill clear.
•Wear proper exercise clothing and shoes for your workout—no loose
clothing. Do not wear shoes with heels or leather soles. Check the soles of
your shoes and remove any dirt and embedded stones. Tie long hair back.
•Keep all loose clothing and towels away from the running surface. The belt
will not stop immediately if an object becomes caught in the belt or rollers.
•Use care when getting on or off the treadmill. Use the handrails whenever
possible. Do not get on or off the treadmill when the running belt is moving.
•Before the running belt begins moving (prior to your workout), and after it
stops (at the end of a workout), straddle the belt by placing your feet firmly
on the right and/or left staging platforms.
•Never turn ON the treadmill when someone is standing on the unit.
•Keep your body and head facing forward. Never attempt to turn around on
the treadmill when the running belt is moving.
•Do not rock the unit or stand/climb on the handrails, display console, or hood.
•Do not attempt to service the treadmill yourself other than the assembly and
maintenance instructions found in this manual. See
•Do not overexert yourself or work to exhaustion. Stop your workout immediately if you feel any pain or abnormal symptoms. Consult your physician.
vi
Obtaining Service
.
COMMERCIAL PRODUCTS DIVISION
Precor Heart Rate Option—Safety Guidelines
The Precor Heart Rate Option was created and designed exclusively for Precor
products. Before using this option, read and follow the instructions found in the
owner’s manual that accompanies your option kit or chest strap transmitter.
The equipment is extremely sensitive—you should use the heart rate option with
this in mind and take time to read the following guidelines:
•Do not drop the equipment. It might damage the transmitter and you could
void the manufacturer’s limited warranty.
•Do not place the chest strap near strong electromagnetic radiation sources.
Television sets, electric motors, radios, and high voltage power lines can
interfere with the heart rate signal and might affect the heart rate readings
that appear on the electronic console.
•Use only one chest strap at a time inside the range of the receiver. If the
receiver tries to process several signals simultaneously, an incorrect heart
rate reading could result. Be sure to keep any other transmitters at least 5
feet (1.5 meters) away from the receiver on your treadmill.
•The chest strap should not be immersed in water, however, wetting the
electrodes and your chest improves initial performance. Note that perspiration on the chest strap during workouts is normal and actually enhances the
signal being sent from the chest strap’s transmitter.
•To conduct the electrical impulses from your heart, the chest strap’s
electrodes require a certain percentage of salts and minerals in the water
used to wet them. The electrodes transmit your heart rate reading as long
as they are in contact with your skin and your skin is providing enough
moisture through your perspiration to keep the electrodes wet. However, if
the concentration of salts in your perspiration is not high enough to conduct
electrical impulses and send them to the receiver, your heart rate reading will
appear erratic or not appear at all. Some people cannot use the heart rate
feature because they do not have the proper body chemistry.
Note: The spray in the option package may help increase the conductivity
of the chest strap electrodes. Use it as described in the option kit.
•Do not use the chest strap if you are taking any medication or have a cardiac
pacemaker. Inaccurate heart rate readings can occur due to medication or
electrical impulses from the cardiac pacemaker.
•Stretching or bending the electrode strips on the chest strap may cause the
strips to lose their conductivity. Handle the chest strap with care.
•After extensive use, the chest strap (transmitter) may wear out, causing
inaccurate heart rate readings. With every use, check the strap for excessive
wear. To replace it, see
Precor treadmills are designed for the enjoyment of the serious runner as well
as the dedicated walker. By following the above precautions and using good
common sense, you will have many safe and pleasurable hours of healthful
exercise with your Precor treadmill.
Obtaining Service
on the inside front cover.
vii
COMMERCIAL PRODUCTS DIVISION
Table of Contents
Before You Begin.................................................................................. ii
About this Manual....................................................................... ii
Obtaining Service ....................................................................... ii
Important Safety Instructions...................................................... iii
Grounding Instructions ............................................................... iv
Information Regarding International Use.................................... v
Personal Safety .......................................................................... vi
C O M M E R C I A L P R O D U C T S D I V I S I O N
Unpacking the Treadmill
Your C964i or C962i treadmill is carefully inspected before shipment, so it should
arrive in good operating condition. Precor ships the unit in two pieces: the base
frame and the upright/console assembly.
Carefully unpack the parts from the shipping container.
CAUTION: This unit weighs over 350 pounds. To avoid injury and ensure
the safety of the unit and yourself, get appropriate assistance before
removing the base frame assembly from its container.
After unpacking the treadmill, open the hardware kit and make sure that you
have the following items:
twelve bolts—for installing the upright/console assembly
one 3/16" hex key—for installing the upright/console assembly
one 1/4" hex key—for adjusting the belt tension
If any items are missing, contact your Precor Commercial Products Service
Representative at 1-888-665-4404.
Note: After assembling the treadmill, be sure to store the hex keys in a secure
place. The tools are for specific maintenance procedures that are described in
this manual.
Optional equipment that you can purchase from your dealer includes:
•Precor Heart Rate Option
•Precor Smart Weights
•C964i/C962i Handrail Installation Kit — provides long and short handrails
•C964i/C962i Security Lock — helps to prevent unauthorized use
•CSAFE option— (C964i only)
If you are interested in obtaining Precor option kits for your unit, check with your
dealer. To locate the dealer nearest you, call 1-888-665-4404. For customer
service see Obtaining Service on the inside front cover.
page 1
C O M M E R C I A L P R O D U C T S D I V I S I O N
SettingUptheC964TreadmillErgometer
Setting Up the Treadmill
You do not need any special knowledge or experience to set up a C964i or C962i
treadmill, however you will need assistance. Because of the size and weight of
the treadmill, it is recommended that at least three people assemble it.
INSTALLATION REQUIREMENTS
Follow the installation requirements below when installing and assembling the
treadmill. If you do not install the treadmill according to the following guidelines,
you could void the Precor limited warranty.
•Set up the treadmill on a solid, flat surface. A flat surface is required for
your safety and proper alignment of the running belt. An adjustable foot
exists to help “fine tune” the unit once it is in place.
•Locate the treadmill at least 4 feet from walls, equipment, and furniture.
Be sure to allow ample space in front of the machine to allow easy access
to the ON/OFF switch. Open space to the sides and rear of the unit makes
for a safer mount and dismount and easier belt adjustment.
•Fill out and mail the limited warranty card. The serial number is located
on the inboard-side of the running bed at the left, rear corner of the treadmill.
You will need to be on your knees and bend down to see it. Write the serial
number in the space provided on the inside front cover of this manual.
•Use the appropriate voltage, dedicated circuit, and grounding asspecified on the treadmill. The treadmill is available in both 120-volt and
240-volt models. Refer to the treadmill’s identification label to determine the
voltage that your treadmill requires. Both the 120-volt and 240-volt models
require a dedicated 20 amp circuit.
•Acquire the appropriate tools. You will need assistance and a wire cutter.
A bubble level is also useful to check the running surface of the treadmill
once it is assembled and placed in its final location.
CAUTION: Do not use a non-grounded outlet or transformer. Do not
remove or otherwise bypass the plug with an adapter. Electrical damage
can occur and void the Precor limited warranty if the treadmill is connected
to an improper power source.
page 2
C O M M E R C I A L P R O D U C T S D I V I S I O N
ASSEMBLY INSTRUCTIONS
Take the following steps to assemble the C964i or C962i treadmill. We recommend that at least three people assemble this treadmill.
1. Unpack the treadmill and remove the packing materials from the base and
upright/console assembly.
CAUTION: To avoid injury and ensure your safety, get appropriate
assistance before lifting the treadmill off the pallet and rolling it onto
the floor. Do not drop the unit.
2. Remove the treadmill from the shipping pallet. Use a wire cutter to cut the
cable tie wraps that secure the front and hold down the rear of the treadmill.
Once the cable ties are cut, ask for assistance to lift the treadmill off the
shipping pallet.
3. Make sure that the treadmill is unplugged and turned OFF. Do not assemble
the treadmill if it is plugged into a power outlet.
4. Use a 3/16" hex key to remove the six screws located around the base of the
hood. Stand at the front of the treadmill and pull up on the base of the hood
to detach it from the treadmill. Set the hood aside.
Diagram 1
5. Detach the motor wire from the circuit board. See inset in Diagram 1. Then,
with the 3/16" hex key, remove the 3 screws that secure the front panel to
the base. Gently pull the front plate away from the column support mounts.
This exposes the printed circuit board and the cable receptacles. See
Diagram 1 below.
Motor wire
Electronics lower board
Security lock
(purchase option)
Column support mount
Front panel
page 3
C O M M E R C I A L P R O D U C T S D I V I S I O N
Diagram 2
Upright/console assembly
Round jacketed cable
Bolt holes
Security key (optional)
Column support mount
Base frame
6. Take the following steps to secure the upright/console assembly to the base
of the treadmill:
a. Position the upright/console assembly so that both the right and left
handrail columns align over the column support mounts. Have an
assistant thread the round jacketed cable through the left side column
support as shown in Diagram 2.
CAUTION: Be sure not to crimp or pinch the cable as you place the
upright/console assembly into position. Cables pinched or otherwise damaged by improper installation will not be covered by the
limited warranty.
b. Carefully lower the upright/console assembly onto the column support
mounts on the base frame (see Diagram 2).
c. Take the twelve bolts from the hardware kit and secure the upright/
console assembly to the base frame.
d. Finger-tighten each bolt. Using the hex key, alternately tighten the bolts
until all twelve bolts are secure against the upright/console assembly.
page 4
C O M M E R C I A L P R O D U C T S D I V I S I O N
Diagram 3
Speed sensor
Round cable receptacle
Round cable connector
Printed circuit board
Connect the motor’s power
cable to the receptacle on
the circuit board
Motor
7. Take the cable connector that you threaded through the left side column
support in step 6a. and align the tabs on the cable connector with its
corresponding receptacle on the printed circuit board. (See Diagram 3.)
Make sure that all pins are aligned and fully engaged. The connector is
designed to engage in one direction only. Do not force the connector into the
receptacle.
Important: Once you have connected the cable to the lower board, use the
supplied tie wraps to secure the cable to the base assembly. These tie
wraps help keep the cable from getting crimped or pinched when you
replace the hood. Slide any excess cable back into the column support.
8. Return the front panel to its upright position and attach the motor's power
connection cable to the lower board. The connector is designed to engage
in one direction only. Insert it into the receptacle with the proper orientation.
See Diagram 3.
9. Secure the front panel by replacing the 3 screws. Tighten the screws with
the 3/16" hex key.
10. Replace the hood that you removed in step 4. Align the screw holes and then
replace and tighten the six screws using the 3/16" hex key.
Note: Long and short handrail options are available for the C964i and C962i.
Check with your dealer or see Obtaining Service on the inside front cover.
page 5
C O M M E R C I A L P R O D U C T S D I V I S I O N
CAUTION: Be sure to get the appropriate number of people to help you
move the treadmill to its final location. A fully-assembled C964i or
C962i treadmill is very heavy and you might injure yourself if you move
the treadmill improperly.
11. If you need to move the treadmill, ask for assistance. Roll the treadmill on
its front wheels to its new location by lifting the rear end of the unit.
CAUTION: Do not remove or otherwise bypass the 3-prong plug with
an adapter in order to use a non-grounded outlet. Do not plug the
treadmill into a power transformer in an attempt to adjust the voltage
requirements.
12. The treadmill requires a dedicated circuit. Plug the treadmill into a grounded
outlet with a dedicated circuit. Make sure that no other product or machine
uses the same circuit as the treadmill.
13. Continue to Checking the Alignment of the Running Belt to complete the
installation of the treadmill.
CHECKING THE ALIGNMENT OF THE RUNNING BELT
The belt is aligned at the factory before shipment. However, during shipment or
by using the treadmill on an uneven surface, the belt might move off center.
Proper belt alignment is important because it allows the belt to remain centered
and assures smooth operation.
Follow these steps to check the alignment:
CAUTION: Do not walk on the running belt during this procedure.
1. The C964i and C962i have adjustable rear feet. Check to make sure that the
running surface is level before continuing with the following steps. If the
treadmill is placed on a slightly, uneven surface, adjusting the rear feet can
help, but will not compensate for extremely uneven surfaces.
Important: The maximum recommended height that you raise or lower the
rear of the treadmill should be no more than a 1/4". You can turn the rear foot
counterclockwise or clockwise using a crescent or open-end wrench.
2. Check to be sure that the safety switch is positioned at the green dot before
turning ON the treadmill. Locate the ON/OFF power switch at the front of the
hood and turn it to ON ( I ).
page 6
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