Precidia Technologies Inc.
10A Hearst Way
Kanata, Ontario
Canada K2L 2P4
Tel: (613) 592-7557
Fax: (613) 592-0944
Web Site: http://www. precidia.com/
E-mail: info@precidia.com
This guide documents software release 4.00.00. There are significant menu and feature
changes between this version and the last release. If you wish to upgrade your software
or obtain a User Guide for an earlier software version, contact
productinfo@precidia.com.
If you have questions or comments about using the product or this document please
contact support@precidia.com.
Disclaimer and Confidentiality Notice
The content of this document is furnished for informational use only, is subject to change without
notice, and should not be construed as a commitment by Precidia Technologies Inc. (Precidia). Precidia
assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
This document and the information disclosed herein is the confidential property of Precidia. Neither this
document nor the information contained herein shall be used, reproduced or disclosed to others without
Precidia’s written authorization.
6.8 Reset Unit ............................................................................................55
7 Accessing System Information ........................................................ 57
7.1 System Status.......................................................................................57
Accessing the System Status Page ...............................................................57
Understanding the System Status Page .........................................................58
7.2 System Log ..........................................................................................60
Accessing the System Log ..........................................................................60
Understanding the System Log ....................................................................61
7.3 Static Web Page ....................................................................................66
Creating Static Web Pages .........................................................................66
Accessing the Static Web Page ....................................................................66
Appendix A Glossary of Terms and Acronyms................................... A-1
Appendix B Troubleshooting and Support......................................... B-1
Appendix C Specifications and Warranty .......................................... C-1
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Table of ContentsCell232Plus User Guide
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1
Before You Start
1.1Preview
Each section in this Guide is a step in the process of installing and configuring your
Precidia unit:
1 Before You Start
Familiarize yourself with the features and installation requirements of the unit.
2 Setting up the Cell232Plus
Set up the hardware and configure the unit via terminal software.
3 Configuring the PPP Dial-Up Settings
Configure the modem settings and login information.
4 Configuring the Serial Port Settings
Configure the protocol, speed, connection control, and port information.
5 Configuring the Security Settings
Configure the remote, console, and Web passwords, SNMP, and IPSec.
6 System Settings
If necessary, have your network administrator configure the advanced settings,
including downloads and system logging options.
7 Accessing System Information
Find out how to access the system information locally or remotely.
Appendices at the back of this guide also provide valuable reference information:
A Glossary of Terms and Acronyms
B Troubleshooting and Support
C Specifications and Warranty
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1.2Functionality and Features
How It Works
The Cell232Plus connects serial devices to IP networks via existing wireless digital
networks. The serial device sends information to the Cell232Plus through the RS-422/
485 or COM port. This information is processed according to the protocol set in the
Serial Port Settings, then transferred to the modem side of the Cell232Plus.
The Cell232Plus converts the information to IP format and sends it out through the
MODEM port to the receiver or handset according to the parameters set in the
Network Port Settings. The cellular phone provides immediate access to the wireless
digital network and through the terrestrial IP network to the transaction processor
(remote server).
This process is reversed when information is received from the remote server. The
figure below illustrates an example configuration of the Cell232Plus in the network.
Cell232Plus — Network Configuration
Features
•Transparent to existing serial connections
•Compatible with TCP/IP networks for Internet and Intranet applications
•Built-in static and dynamic Web pages accessible locally or via Web browser or
telnet
•Several data formatting and session mode options
•Drives PP connection to end destination
•Auto-identity header
•Works with Com Port Redirection
•ATM Modem emulation software
•Routing redundancy incase of application server failure
•Local and remote configuration and software upgrade capability
•Supports hardware/software/no handshaking
•Real-time access to data for troubleshooting and diagnosing problems
•Local and remote password protection
•Remote logging of wireless network signal strength (currently available for iDEN
cellular network)
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•Control and refine connection settings with options that include:
- Automatic connection in tcp(tunnel) and tcp-client modes to establish a
connection to the server as soon as the first data byte is received on the serial
port
- Connection recovery to ensure the session remains active
- COM Port Redirector Software compatibility using the Com Port Control
protocol option
- Modem Connection Control that allows the Precidia unit to appear as a Hayescompatible modem to your serial device
•Connect an RS-422/485 device or an RS-232 device to one of two ports
•Support the following network protocols:
TelnetIPDHCP
TCPPPPSNMPv2c
UDPHTTPIPsec (manually keyed)
ICMPTFTP (download only) FTP
1.3Cell232Plus Layout
Front Panel
Cell232Plus Front Panel
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Table 1.1 describes the function of each indicator lamp.
.
Table 1.1: Front Panel Indicator Lamps
Indicator LampDescription
ONIlluminates constantly when power is applied to the unit.
CARRIERIlluminates when the unit has a connection to the cellular
phone, will stay illuminated when the cellular phone has a
valid connection to the service provider.
RECEIVEIlluminates when the unit is receiving data through the
MODEM port from the cellular phone. Lamp flashes to indi-
cate this activity. Lamp will flash for up to 15 seconds on
power if you have not yet configured the Modem Dial number
(PPP-Dial Up Settings) to dial the host.
TRANSMITIlluminates when the unit has control of the line and is send-
— MODEM —
ing data through the MODEM port to the cellular phone and
wireless connection. Lamp flashes to indicate this activity.
Lamp will flash for up to 15 seconds on power if you have not
yet configured the Modem Dial number (PPP-Dial Up Settings) to dial the host.
TRANSMITIlluminates when the unit is sending or receiving data out the
COM port. Lamp flashes to indicate this activity.
Illuminates constantly while in configuration mode.
STATUSOff: Unit incorrectly configured or the COM port is disabled.
Slow flash: Correctly configured, in idle mode.
— COM —
Fast flash: Correctly configured, terminal has communicated.
On (solid): Correctly configured, connected.
OTE
N
: See Appendix B, Troubleshooting and Support, for descriptions of how indica-
tor lamps can be used for troubleshooting.
Back Panel
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Cell232Plus Back Panel
Table 1.2: Back Panel Ports
PortDescription
POWERAccepts the Precidia-supplied 9V power adapter.
CONFIGUREPress and hold the recessed CONFIGURE button for
several seconds to activate local configuration through
the COM port.
RS-422/485RS-422 or RS-485 mode only: Accepts RS-422 or
RS-485 serial cable.
MODEMAccepts DB-9 data cable connected to a cellular
phone.
COMAccepts DB-9 null modem serial cable for configura-
tion.
RS-232 mode only: Accepts DB-9 null modem serial
cable for operation and configuration (typical).
1.4Hardware Requirements
Installation and Configuration
The Precidia package includes:
•one (1) power adapter
•one (1) Cell232Plus device
•one (1) Warranty Card
To complete the installation you also need:
•one (1) PC with terminal software, or a dumb terminal for configuration
•one (1) cellular phone with “always on” digital network access service agreement
•one (1) standard PC-to-cell phone data cable with DB-9 connector from your
cellular phone manufacturer
•If you are connecting the Precidia unit to a DTE (Data Terminal Equipment)
device:
- one (1) null modem serial cable for configuration and for connecting your DTE
serial device after configuration
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•If you are connecting the Precidia unit to a DCE (Data Communication Equipment) device:
- one (1) null modem serial cable for configuration
- one (1) RS-232, RS-422, or RS-485 serial cable for connecting your DCE serial
device to the Cell232Plus
TIP: How do you know if your serial device is DCE or DTE?
•DCE devices generally have a female (receptacle) DB-9 connector. Examples of
DCE devices include modems, Digital Service Units (DSU), Channel Service
Units (CSU), and most communications equipment.
•DTE devices generally have a male (pin) DB-9 connector. Examples of DTE
devices include communications servers, terminals, serial printers, and PCs with
native RS-232-E serial ports.
Reconfiguration
After your Precidia unit is operational you will require one null modem serial cable
and a PC or dumb terminal to locally reconfigure the unit.
OTE
N
: If you know the IP address of the Precidia unit and have set the Remote Pass-
word, you can reconfigure remotely using telnet. See the Help Guide Connecting with
Telnet at http://www.precidia.com/technical_support/manuals.html.
1.5Software Requirements
You will need terminal software (or a dumb terminal) to locally configure the unit. Try
HyperTerminal, which comes with Windows, or Procomm Plus (Symantec).
1.6Configuration Requirements
The following settings are the basic requirements for configuring the unit. You may
need to configure other settings depending on your set-up and the Protocol you are
using.
PPP Dial-Up Settings
•Modem Init: the initialization string for the modem
•Modem Dial: the phone number of the ISP (Internet Service Provider) for the
modem to dial
•Login Userid and Login Password: the login information from your ISP or VPN
provider
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Serial Port Settings
•Protocol: the protocol used by the attached device
•Port Setting: port settings of the attached device
•Local Port: port number on the unit (as required)
•Remote Port and Remote IP: port number and IP address of remote host (as
required)
•Fallback Port and Fallback IP: backup remote host address (optional)
Security Settings
•Remote Password: must be configured to enable remote access and configuration
•Console Password (optional)
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Setting up the Cell232Plus
2.1Installing the Hardware
CAUTION: Use the 9V power adapter supplied by Precidia. Use of
!
1 Connect the power adapter to the POWER port of the unit.
2 Connect the cell phone data cable to the MODEM port of the unit.
3 Connect the null modem cable to the COM port of the unit.
4 Plug the power adapter into a power outlet.
alternate power adapters can result in hardware damage and will render
the warranty null and void!
5 Connect the null modem cable to one of the COM ports on your PC.
6 Follow Section 2.2 to set up your terminal software and access the Configuration
screen.
7 Configure the unit (Sections 3 through 8).
OTE
N
: You must set the Remote Password locally before you can configure the
Cell232Plus remotely.
After Configuration
1 Disconnect the null modem cable from the COMport of your PC.
2 Connect your serial device to the COM port of the Cell232Plus using the appropri-
ate cable. (See Section 1.4, Hardware Requirements‚ on page 5.)
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3 Connect the cell phone data cable to the activated cellular phone if you have not
already done so.
4 Ensure the CARRIER lamp is lit to indicate a valid wireless connection and the
STATUS lamp is flashing to indicate the unit is ready to transmit/receive data.
2.2Setting Up the Terminal
Once the Precidia unit is connected to your PC, you can access the Configuration
screen using terminal software.
If you do not have terminal software you can use HyperTerminal, which comes standard with every Windows PC. If necessary, refer to the Help Guide Working With HyperTerminal at http://www.precidia.com/technical_support/manuals.html.
OTE FOR WINDOWS
N
XP/2000 U
SERS
: To perform firmware upgrades or
download static Web pages to the Precidia unit using HyperTerminal, you need to
upgrade to the latest version. Obtain your free HyperTerminal upgrade from
http://www.hilgraeve.com/.
1 Start your terminal program.
2 Select the correct COM port in your terminal software (usually Com1 or Com2).
3 Configure the terminal with the following settings:
•Bits per second: 9600 (required)
•Data bits: 8
•Parity: None
•Stop bits: 1
• Flow control: Hardware
OTE
N
: The Data Bits, Parity, Stop Bits, and Flow control settings listed above are
recommended settings. Configuration can be accessed using any settings at 9600 bps.
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Cell232Plus User Guide2 Setting up the Cell232Plus
4 Using a ballpoint pen or similar item, press and hold the recessed CONFIGURE
button on the rear of the unit for several seconds, until the initial Configuration
screen appears (as shown below).
If the screen does not appear, refer to Appendix B, Troubleshooting and Support.
: The COM TRANSMIT lamp stays illuminated throughout the configuration
process.
2.3Understanding the Configuration Screen
The left half of the Configuration screen displays the Device Settings menu and the
right half of the screen displays the sub-menu of the option you select.
Table 2.1 provides a description of the menu items. Type the number or character
bracketed at the start of the line to chose a menu item.
OTE
N
: Pressing
prompt.
cancels the current action and returns you to the previous
ESC
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2 Setting up the Cell232PlusCell232Plus User Guide
Table 2.1: Device Settings Menu Options
Menu
No.
1)PPP Dial-Up
2)Serial Port
*)Save Current
-)Exit Configuration
$)Security Settings
#)System Settings
?)Refresh this Screen
Menu ItemDescription
Configuration
(no save)
Configure the dial-up information including
modem initialization, the number the modem will
call, login ID and password, and modem chatscript.
The network and IP addresses are usually dynamically assigned by your ISP.
Configure host addresses and the protocols being
used by the serial device.
Save changes and exit from configuration mode.
Resets the unit.
Exit without saving any changes. Resets the unit if
configuring locally.
Configure all passwords, IPsec, and SNMP.
For administrator only. Perform Web page and
firmware downloads, and view system information.
Refresh the current configuration screen.
2.4Timeout During Configuration
After 4 minutes of inactivity the timeout notification appears under the prompt, as
shown below. Any unsaved changes will be lost.
Change which option?
!timeout! (changes not saved)
Timeout Notification
You must then press and hold the recessed CONFIGURE button for several seconds, or
re-establish your remote telnet connection, to access configuration and re-enter your
changes.
OTE
N
: Typing any character, or typing
4-minute timer.
to refresh the screen, will restart the
“?”
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Cell232Plus User Guide2 Setting up the Cell232Plus
2.5Resetting to Factory (Default) Configuration
You may need to reset to “factory” settings if you have configured and subsequently
lost a Console Password, or if you wish to completely reconfigure the unit. The procedure below will delete your previous configuration and revert all settings to factory
default.
1 Unplug the power cord from the back of the unit.
2 Press and hold the recessed CONFIGURE button and plug the power cord back in to
the POWER port.
3 Continue to press and hold the recessed CONFIGURE button for 15 seconds.
The Configuration screen appears, reset to the factory settings.
4 Reconfigure the unit.
5 Type “*” to save the new configuration.
OTE
N
: If you do not save the new settings, the unit will restart with the previously
saved settings.
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3
Configuring the PPP Dial-Up
Settings
The PPP Dial-Up Settings sub-menu allows you to specify modem and login information for communication over the IP network and with the remote host.
To configure or change the PPP Dial-Up Settings, choose
Device Settings menu.
PPP Dial-Up
from the
The PPP Dial-Up Settings sub-menu appears on the right side of the Configuration
screen, as shown below.
: Remember to save your changes by typing "*" to exit configuration!
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3 Configuring the PPP Dial-Up SettingsCell232Plus User Guide
3.1IP Address, Network Address, and Network Mask
All devices on a network require a unique IP address that other devices can use to
communicate with them. With a dial-up modem, the server dynamically assigns the
Cell232Plus an IP address, network address, and network subnet mask for the duration
of each session. These three parameters can normally remain set to “dynamic”.
You can only manually configure these settings if the server is assigning a known
static IP address (the same one each session) to the unit. Simply choose the item from
the PPP Dial-Up Settings sub-menu, type the address at the prompt, and press
OTE
N
: You can easily determine the IP address of the unit through the System Status
Enter
.
page, even if it is dynamically allocated. The first Local address listed under Network
Routing is the IP address of the unit.
3.2Modem Init
Modem Init (initialization) is a string of commands sent to the modem or cell phone
connected to the Precidia unit to prepare it for a connection. The init string can
configure settings such as speed, and define how information should be reported.
You can leave this unset or you can use options from the standard modem AT
commands, to a maximum of 128 characters. Consult your modem or cell phone
manual if unsure of the setting to use.
To enter or change the Modem Init:
1 Choose
2 Choose
You are prompted to enter the modem initialization string without the AT prefix.
3 Type the modem initialization string and press
3.3Modem Dial
Modem Dial defines the phone number of the primary host. The Cell232Plus can automatically call the host whenever there is a need to send or receive IP traffic. The
Modem Dial can be up to 64 characters long.
PPP Dial-Up
Modem Init
from the Device Settings menu.
from the PPP Dial-up Settings sub-menu.
Enter
.
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Cell232Plus User Guide3 Configuring the PPP Dial-Up Settings
OTE
N
: Include an “at” sign (@) after the phone number to enable the Cell232Plus
to differentiate between no answer and voice answer.
If the @ sign is not included, the Cell232Plus will log voice answer as the reason a
connection was not made even if the dialed number never answers. In compliance with
FCC requirements, after two successive voice answers the Cell232Plus will permanently disable dialing. No answer, busy signal, or no dialtone cause the Cell232Plus to
continue dialing, with each retry postponed by one minute more than the last retry, to a
maximum of 10 minutes between attempts. (This limits connection attempts to no more
than 10 per hour.)
In addition to using the @ sign, there are several other useful characters you may
include in the phone number string. Table 3.1 lists a few helpful standard characters.
Table 3.1: Modem Dial Characters
CharacterDescription
@
Enables modem to differentiate between “no
answer” and “voice answer”.
9 (or other
outside line
access)
w
,
If your telephone system (PBX) requires you
to dial a digit to access an outside line, usually
9, include it in the dial string.
Wait for dialtone.
A comma represents a 1 second pause.
To enter or change the Modem Dial:
1 Choose
2 Choose
PPP Dial-Up
Modem Dial
from the Device Settings menu.
from the PPP Dial-up Settings sub-menu.
You are prompted to enter the primary phone number to dial without the ATD prefix.
3 Type the phone number and any special characters for the Modem Dial and press
.
Enter
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3 Configuring the PPP Dial-Up SettingsCell232Plus User Guide
3.4Backup Dial
Backup Dial defines the backup phone number to dial if the primary host is unavailable. The Cell232Plus continues to attempt to connect, essentially alternating between
dialing the primary and backup hosts, until a connection is established. The same
settings and password are used for both numbers. The Backup Dial can be up to 64
characters long.
To enter or change the Backup Dial:
1 Choose
2 Choose
PPP Dial-Up
Backup Dial
You are prompted to enter the backup phone number to dial without the ATD prefix.
3 Type the phone number for the Backup Dial (to a maximum of 64 characters) and
press
Enter
3.5Login Userid
Login Userid identifies the Cell232Plus to your ISP. Obtain a PPP Login Userid from
your ISP or VPN provider. The Login Userid can be up to 64 characters long.
To enter or change the Login Userid:
1 Choose
2 Choose
You are prompted to enter the login userid.
PPP Dial-Up
Login Userid
from the Device Settings menu.
from the PPP Dial-up Settings sub-menu.
.
from the Device Settings menu.
from the PPP Dial-up Settings sub-menu.
3 Type the user ID and press
Enter
.
3.6Login Password
Login Password provides confirmation to your ISP that you are allowed access. Obtain
the PPP Login Password from your ISP or VPN provider. The Login Password can be
up to 64 characters long.
Setting the Login Password
1 Choose
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from the Device Settings menu.
rev.1.1
Cell232Plus User Guide3 Configuring the PPP Dial-Up Settings
2 Choose
Login Password
from the PPP Dial-up Settings sub-menu.
You are prompted to enter the login password.
3 Type the password (appears as a series of *** asterisks) and press
Viewing the Login Password
1 Choose
2 Choose
PPP Dial-Up
Login Password
from the Device Settings menu.
from the PPP Dial-up Settings sub-menu.
The current password is displayed in brackets: [was: password].
3 Do not type any characters. Press
to return to the menu.
ESC
Clearing the Login Password
1 Choose
2 Choose
PPP Dial-Up
Login Password
from the Device Settings menu.
from the PPP Dial-up Settings sub-menu.
Enter
.
3 Do not type any characters. Press
The password is displayed as (not set) in the PPP Dial-up Settings sub-menu.
3.7Modem Chatscript
The majority of ISPs do not require the use of this feature. In some cases, however,
you may need to enter a Modem Chatscript for the ISP to negotiate a compatible IP
network connection. Contact your Telco, ISP, or Transaction Processor to obtain the
required modem chatscript. Table 3.2 describes the Expect and Reply menu items.
Expect and Reply entries can be up to 64 characters long.
To enter or change the Modem Chatscript:
1 Choose
2 Choose
3 Choose an
4 Type the expected sequence of characters and press
PPP Dial-Up
Modem Chatscript
Expect #
.
Enter
from the Device Settings menu.
from the PPP Dial-up Settings sub-menu.
menu item.
Enter
.
5 Choose the corresponding
Reply #
6 Type the reply sequence and press
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menu item.
.
Enter
3 Configuring the PPP Dial-Up SettingsCell232Plus User Guide
OTE
N
: Type
at any time to refresh the screen and view your entries.
?
Table 3.2: Description of Modem Chatscript Entries
Entry
Type
Expect
Reply
FormatDescription
max. 19
characters
Contains the expected sequence of characters from the host
side. Typically, only the very last sequence is used. For
example, if you expect "Welcome to ISP-name, current time
is hh:mm:ss, please press enter:", then you can use 'enter' or
just 'r:'. If you do not wish to wait for a particular sequence,
then this field can be left unset (by default, or select the menu
item and press Enter).
max. 19
characters
Contains the sequence of characters to send to the host side.
Typically, this includes a carriage return character. For example, if you want to send "login <CR>", type “login\r”. If no
reply is necessary, then this field can be left unset (by default,
or select the menu item and press Enter). Codes are listed
below:
send carriage return (ASCII 13)
\r
send carriage return (ASCII 13)
\n
send line feed (ASCII 10)
\l
send tab (ASCII 9)
\t
send character represented by two hex digits
\x??
3.8Auto-Answer and Call-Back
Auto-Answer allows you to configure the Cell232Plus to answer an incoming call or
to hang up and call-back the primary host after receiving an incoming call. Unless
Auto-Answer is configured, the unit automatically dials out on reset or power-up.
You can configure Auto-Answer by setting the number of rings. Table 3.3 describes
the possible Auto-Answer settings.
Table 3.3: Auto-Answer Configurations
No. of ringsResult
0Auto-Answer disabled. Unit automatically dials out on reset
or power up.
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Cell232Plus User Guide3 Configuring the PPP Dial-Up Settings
Table 3.3: Auto-Answer Configurations
No. of ringsResult
1-98Dial-in enabled. Unit will accept an incoming call after the
number of rings you specify and begin PPP negotiation.
100 Dial-back enabled. Dial-in disabled. Unit will wait for ringing
to stop, call the configured primary host phone number, and
begin PPP negotiation.
To configure or change Auto-Answer:
1 Choose
2 Choose
PPP Dial-Up
Auto-Answer
You are prompted to enter the number of rings before answering call.
3 Type the desired number of rings and press
3.9Auto-Connect
Auto-Connect allows you to configure the Cell232Plus to automatically dial-out and
connect to the host on a schedule. The schedule is defined by the number of minutes
between connection attempts.
SET-UP N
the Net-Linked Connection Control option and the Idle Disconnect timer with AutoConnect. The Net-Linked Connection Control option (in the Serial Port Settings)
ensures the TCP connection is automatically established. See Section 4.4, Connection
Control‚ on page 30. The Idle Disconnect option is a timer that ensures connections
are dropped properly and is described in the next section.
OTE
from the Device Settings menu.
from the PPP Dial-up Settings sub-menu.
.
Enter
: To ensure that connections are established and dropped properly, use
To configure or change Auto-Connect:
1 Choose
2 Choose
PPP Dial-Up
Auto-Connect
from the Device Settings menu.
from the PPP Dial-up Settings sub-menu.
You are prompted to enter the number of minutes between automatic connection
attempts.
3 Type the desired number of minutes and press
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Enter
.
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