PowerWalker VI 1000-1500RT LCD User Manual [en, de, fr, pl]

Line Interactive UPS

PowerWalker VI 1000RT LCD

PowerWalker VI 1000E/RT LCD

PowerWalker VI 1500RT LCD

PowerWalker VI 2000RT LCD

PowerWalker VI 3000RT LCD

Manual

EN, DE, FR, PL

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS – This manual contains important instructions for

models PowerWalker VI 1000/1000E/1500/2000/3000 RT LCD that should be followed during installation and maintenance of the UPS and batteries.

• This product is specially designed for PCs and it is not recommended for use in any life-supporting system and other specific important equipment.

• This equipment can be operated by any individual with no previous training.

• Do not plug household appliances such as hair dryers to UPS receptacles.

• This unit intended for installation in a controlled environment (temperature

controlled, indoor area free of conductive contaminants). Avoid installing the UPS in locations where there is standing or running water, or excessive humidity.

• Risk of electric shock, do not remove cover. No user serviceable parts inside. Refer servicing to qualified service personnel.

• The utility power outlet shall be near the equipment and easily accessible. To isolate UPS from AC input, remove the plug from the utility power outlet.

• If UPS is to be stored for a long time, it is recommended to recharge the batteries (by connecting the utility power to UPS, switch “ON”), once a month for 24 hours to avoid a full battery discharge.

• Please do not use the UPS in excess of the rated load capacity.

• The UPS contains one/two large-capacity batteries. So the shell shall not be

opened, otherwise such dangers as electric shock will be caused. If any internal overhaul or replacement of the battery is required, please contact the distributor.

• The internal short circuiting of the UPS will lead to dangers such as electric shock or fire, therefore, no water containers (such as a water glass) shall be placed on the top of the UPS so as to avoid such dangers as electric shock.

• Do not dispose of battery or batteries in a fire. The battery may explode.

• Do not open or mutilate the battery or batteries. Released electrolyte is harmful

to the skin and eyes. It may be toxic.

• Icon Φ on the rating label stands for phase symbol.

• A battery can present a risk of electrical shock and high short circuit current.

The following precautions should be observed when working on batteries :

• Remove watches, rings, or other metal objects from the hand.

• Use tools with insulated handles.

• Servicing of batteries should be performed or supervised by personnel

knowledgeable of batteries and the required precautions. Keep unauthorized personnel away from batteries.

• When replacing batteries, replace with the same type and number of the sealed lead-acid batteries.

• The maximum ambient temperature rating is 40°C.

• This pluggable type A equipment with battery already installed by the supplier is

operator installable and may be operated by laymen.

• During the installation of this equipment it should be assured that the sum of the leakage currents of the UPS and the connected loads does not exceed 3.5mA.

• Attention, hazardous through electric shock. Also with disconnection of this unit from the mains, hazardous voltage still may be accessible through supply from battery. The battery supply should be therefore disconnected in the plus and minus pole of the battery when maintenance or service work inside the UPS is necessary.

• The mains socket outlet that supplies the UPS shall be installed near the UPS and shall be easily accessible.

• In case smoke is found coming out from the device, please cut off the power supply quickly and contact the distributor.

• Do not keep or use this product in any of the following environments:

o Any area with combustible gas, corrosive substance or heavy dust. o Any area with extraordinarily high or low temperature (above 40˚C or

below 0˚C) and humidity of more than 90%.

o Any area exposed to direct sunshine or near any heating apparatus. o Any area with serious vibrations. o Outdoor.

• In the event that there is fire occurring in the vicinity, please use dry-power extinguishers. The use of liquid extinguishers may give rise to the danger of electric shock.

CONTENTS

1. Introduction ······························································································· 5

2. Safety Warning ··························································································· 2

2.1 Description of Commonly Used Symbols ····················································· 2

3. Installation ································································································· 3

3.1 Inspection of Unit ···················································································· 3

3.2 Unpacking the Cabinet ············································································· 3

3.3 UPS Setup ···························································································· 3

3.4 EBM Installation (Optional) ······································································· 8

3.5 UPS Initial Startup ················································································· 14

4. Operation ································································································· 15

4.1 Display Panel ······················································································· 15

4.2 Operating Mode ···················································································· 19

4.3 Configuring Load Segment ····································································· 19

4.4 Configuring UPS for EBM Numbers ·························································· 20

4.5 Configuring Green Function ···································································· 20

5. Communication Port ················································································· 21

5.1 RS-232 and USB Communication Ports ····················································· 21

5.2 Emergency Power Off (EPO) ··································································· 21

5.3 Network Management Card (Optional) ······················································ 22

6. UPS Maintenance ······················································································ 23

6.1 UPS and Battery Care ··········································································· 23

6.2 Storing the UPS and Batteries ································································· 23

6.3 Time to Replace Batteries ······································································· 23

6.4 Replacing UPS Internal Batteries ····························································· 24

6.5 Testing New Batteries ············································································ 26

6.6 Recycling the Used Battery: ···································································· 26

7. Specification ···························································································· 27

7.1 Specification ························································································ 27

7.2 Rear Panels ························································································· 29

8. Trouble Shooting ······················································································ 32

8.1 Audible Alarm Trouble Shooting ······························································· 32

8.2 General Trouble Shooting ······································································· 32

9. Software Installation ·················································································· 33

1. Introduction

This line-interactive series is compact and pure sine wave UPS and it is designed for essential applications and environment, such as desktops, servers, workstations, and other networking equipments. These models are available in the output ratings of 1000VA/1500VA/2000VA/3000VA. The series protects your sensitive electronic equipments against power problems including power sags, spike, brownouts, line noise, undervoltage, overvoltage and blackouts.

The series is convertible to rack and tower forms. It can be placed either in Rack 2U or Tower form. The front panel of the UPS includes LCD display and four control buttons that allow users to monitor, configure and control the units. On LCD, it also includes a LCD graphical bar, two status indications and four alarm indications. A control button from the front panel allows users to silence off the AC fail alarm and initiate the UPS self test sequence as well. The UPS case for 1000VA/1500VA/2000VA/3000VA is made of metal. This series is powered from the AC mains and supply AC outputs via receptacles on the rear panel. Communication and control of UPS is available through serial or USB ports located on the rear panel. The serial port will support communications directly with a server and offer dry-contacts.

Features:

 Microprocessor control guarantees high reliability  High frequency design  Built-in boost and buck AVR  Easy battery replacement design  Selectable input and output range  Cold start capability  Built-in Dry contact/RS-232/USB communication port  Optional SNMP module allows web-based remote or monitoring management  Enable to extend runtime with scalable external battery module(EBM)  Overload, short-circuit, and overheat protection  Rack/Tower 2-in-1 Design  19 inches rack mount available for all models

2. Circuit Configuration and Commonly used Symbols

Following figure shows the basic internal circuit configuration of the UPS

2.1 Description of Commonly Used Symbols

Some or all of the following Notations may be used in this manual and may appear in your application process. Therefore, all users should be familiar with them and understand their explanations.

Table1. Description of Commonly Used Symbols

Symbol Description

Alert you to pay special attention

Caution of high voltage

Alternating current source (AC)

Direct current source(DC)

Protective ground

Recycle

Keep UPS in a clear area

3. Installation

3.1 Inspection of Unit

Inspect the UPS upon receiving. If the UPS is apparently damaged during the shipment, please keep the box and packing material in original form for the carrier and notify the carrier and dealer immediately.

3.2 Unpacking the Cabinet

To unpack the system:

1. Open the outer carton and remove the accessories packaged with the cabinet.

2. Carefully lift the cabinet out of the outer carton and set it on a flat, stable surface.

3. Discard or recycle the packaging in a responsible manner, or store it for future use.

Package content: UPS, Input Power Cord, 2x IEC cable, Tower Holder, Rack Ears, EPO Plug, USB cable, Software CD, manual

3.3 UPS Setup

All model series are designed for tower and rack purpose. They can be installed into a 19 inches equipment rack. Please follow the instruction for Tower Setup and Rack-Mount Setup.

 Tower setup This series of UPS can be placed horizontally and vertically. As a tower

configuration, it is provided with the optional UPS stands to stabilize the UPS when the UPS is positioned in vertical. The UPS stand must be attached to the bottom of the tower.

Use the following procedure to install UPS in UPS stands.

1. Slide down the UPS vertically and put two UPS stands at the end of the tower.

2. Place down the UPS into two stands carefully.

3. Pull out the LCD box and rotate it in a clockwise direction to 90 degree and then push it back in the front panel.

 Rack-mount setup The series can be installed in 19 inches racks. Both the UPS and external

battery enclosure need 2U of valuable rack space. Use the following procedure to install UPS in a rack.

1. Align the mounting ears with screw holes on the side of the UPS, and tighten the screw.

2. Assemble the rack rails with the rack-mounting.

3. Slide in the UPS into the rack rail and lock it in the rack enclosure.

4. Tighten the screw, and the load can then be connected.

3.4 EBM Installation (Optional)

 Connecting the EBM in Tower form:

1. Slide down the UPS and EBM vertically and place two UPS stands with the extend part at the end of the tower.

2. Tighten the screw on the metal sheet for stabilization

3. Connect the Earth line from UPS (port A ) to EBM (port B)

4. Take off the front panel, and connect the battery terminal (A) from UPS to EBM terminal (B) shown as below. Users need to remove the small gate(C) on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel.

 Connecting the EBM in a rack form

1. Using the same method as assembling UPS in a rack form, assemble EBM into the rack-mounting on the top or bottom of the UPS.

2. Connect the earth line from UPS (port A ) to EBM (port B )

3. Take off the LCD box, and unscrew the internal screws.

Unscrew

5. After installing the UPS into rack, the load can then be connected to UPS. Please make sure the load equipment is turned off before plugging all loads into the output receptacle.

 Connecting the Multiple EBMs 1000VA/1500VA/2000VA and 3000VA UPS include external battery port that

allows users to connect multiple EBM in order to provide additional backup time. Follow the procedure to install multiple EBM as below.

Connecting multiple EBMs in Tower form

1. Connect Earth line between UPS and the first EBM, and then connect Earth Line between the first EBM and the second EBM.

2. Take off the front panel, and connect the battery terminal (A) from UPS to EBM terminal (B) shown as below. And then connect the battery terminal (D) from the first EBM to the battery terminal (E) from the second EBM. Users need to remove the small gate(C) on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel.

Connecting the Multiple EBMs in rack form

1. Connect Earth line between UPS and the first EBM, and then connect Earth Line between the first EBM and the second EBM.

2. Take off the front panel, and connect the battery terminal (A) from UPS to

EBM terminal (B) shown as below. And then connect the battery terminal (D) from the first EBM to the battery terminal (E) from the second EBM. Users need to remove the small gate(C) on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel.

E B

Note: Three or more EBMs can be connected to the UPS in the same way as shown above.

3.5 UPS Initial Startup

To start up the UPS:

1. Verify that the internal batteries are connected. If optional EBMs are installed, verify that the EBMs are connected to the UPS.

2. Plug the equipment to be protected onto the UPS, but do not turn on the protected equipment.

3. Plug in the UPS input power cord. The UPS front panel display illuminates and UPS status display shows “STbY”

4. Press and hold the button more than 3 seconds. The UPS status display changes to “NORM”

6. Check the UPS display for active alarms or notices. Resolve any active alarms before continuing. See “Troubleshooting”

8. If optional EBMs are installed, see “Configuring UPS for EBM numbers” on page 21 to set the number of installed EBMs.

9. To change any other factory-set defaults, see “Operation”

Note: At initial startup, the UPS sets system frequency according to input line frequency.

4. Operation

4.1 Display Panel

The UPS has a four-button graphical LCD with dual color backlight. Standard back-light is used to light up the display with black text and a blue background. When the UPS has a critical alarm, the backlight changes the background to red. See Figure below:

 Control Buttons functions: There are four buttons on the control panel.

ON/OFF

UPS Test /Alarm Silence

Select

Enter

Control

The following table describes the functions of the LCD control buttons.

Table2. Description of control button

Button

Switch Function

--To turn on/off the UPS

Press and hold the button more than 3 seconds.

--To release the UPS from faulty mode

Cut off input power and then press and hold the button more than 2 seconds to shut down the

UPS.

ON/OFF

--To perform basic function test

Press and hold the button for 3 seconds.

UPS Test Alarm Silence

--To perform Battery life test

Press and hold the button for 10 seconds.

-- To disable alarm buzzer

Press the button for one second.

Select

Press the Select button to select the settings value one by one

-- Enter settings mode

Press and hold the button more than 3 seconds.

-- Enter settings item

Press and hold the Enter button more than one second, the UPS allows users to configure the

Enter

settings, and the settings string will flash.

-- Confirm settings

Press and hold the Enter button for one second.

-- Exit Settings mode

Press and hold the Enter button for 3 seconds or button for 0.5 second.

Note: Ensure the battery is fully charged during line mode when conducting functional tests.

Note: A list of events shown as below is not able to disable alarm buzzer: Low Battery, Fan Failed, Fan Fault Time Out, and Overheat.

Note: User can disable the alarm buzzer when it’s sounding, but an alarm will still sound when a new alarm event is encountered.

 LCD display functions: The following table describes the functions of the LCD display.

Table3. Description of LCD display function

No. Description Function

Input frequency and voltage

Input plug indicator Output frequency and

voltage

Indicate the value of input frequency and voltage

Light on when the input power is at no loss.

Indicate the value of output frequency and voltage

The UPS has two groups of outlets. The output

Output plug indicator

UPS status/user setting display String

Warning indication Settings

plug indicator will light on if there is output power respectively.

Strings Indicate the UPS status( see Table 4) Strings Indicate user setting options( see Table 5)

Light on when the UPS is failure or alarm. Light on when the UPS under settings mode.

Battery display

Load display

volume

capacity

level

Indicate the amount of battery volume remaining. Each battery volume level bar indicates a 20% of total battery volume

Indicate the percentage of UPS load capacity which is being used by the protected equipment. Each LCD level bar indicates a 20% of the total UPS output capacity.

LCD Display String

Description

 UPS Status Display String Description: The following table shows the description of the LCD display string:

Table4. UPS Status Display String

STbY UPS work at Standby mode

IPVL Input voltage is too low IPVH Input voltage is too high IPFL Input frequency is too low IPFH Input frequency is too high

NORM UPS work at Line mode

AVR UPS work at AVR mode bATT UPS work at Battery mode TEST UPS work at battery life/function test mode

OPVH Battery mode, the output is too high

OPVL Battery mode, the output is too low OPST Output short OVLD Overload

bATH Battery voltage is too high

bATL Battery voltage is too low OVTP Internal temperature is too high FNLK Fan is locked

bTWK Batteries are weak

 User Setting String Description: The following table shows the options that can be changed by user.

Table5. User Setting String

[220]= 220V

OPV Output voltage mode select

AVR Input type select

EbM

TEST Auto self-test

AR Automatic restart GF Green function

LS1 Load segment 1 LS2 Load segment 2

External battery module (EBM)

bZ Buzzer control

[230]= 230V [240]= 240V [000]= Normal range mode [001]= Wide range mode [002]= Generator mode 0~9 is the number of external battery module [000]=Disable [001]=Enable

[000]=Disable [001]=Enable [000]=Disable [001]=Enable [000]=Disable [001]=Enable [000]=Turn off [001]=Turn on [000]=Turn off [001]=Turn on

4.2 Operating Mode

 Normal range mode: Under Input mode the UPS accepts AC input voltage

range for +/-20%.

 Generator mode: Under generator mode, the low frequency transfer point can

go as low as 40Hz and as high as 70Hz before being transferred to battery mode.

 Wide range mode: Under Input settings mode, the UPS accepts AC input

voltage range for -30% ~ +20%.  Battery mode When the UPS is operating during a power outage, the alarm beeps once every

four seconds and the LCD display string shows “bATT” to indicate the UPS work at battery mode.

If battery volume becomes low while in Battery mode, the alarm beeps once every second and the LCD display string shows “bATL”.

 Standby mode When the UPS is turned off and remains plugged into a power outlet, the UPS is

on Standby mode. The LCD display string shows “STbY” to indicate that power is not available to your equipment. The battery recharges when necessary.

4.3 Configuring Load Segment

Load segment are sets of receptacles that can be controlled through the display. Each UPS has two configurable load segments. See “Rear Panels” on page 30 for load segment for each UPS model.

Note: This configuring can be operated when UPS is power on. 1 KVA E-model has only one load segment,can not configure.

To configure the load segment through the display:

1. Enter settings mode: Press and hold the Enter button

seconds. Then UPS will transfer to setting mode.

2. Select settings items: Press the Select button to select the setting items

show as Table 5.

3. Enter settings item: When the LCD display “LS1” or “LS2”, press the enter

button more than one second to enter the setting item and the settings

string will flash.

4. Select setting value: Press the Select button to select the settings value.

Select the value [001] or [000] to set the desired load segment ON or OFF.

5. Confirm settings: Press and hold the Enter button

more than 3

for one

second, ups

will return to current setting item.

6. Exit Settings mode: Press and hold the Enter button for 3 seconds or

button for 0.5 second to exit setting mode.

4.4 Configuring UPS for EBM Numbers

To ensure the LCD displays the correct battery volume, configure the UPS for the correct number of EBMs: Note: 1 KVA E-model has no EBM,can not configure.

1. Enter settings mode: Press more than 3 seconds to enter setting

mode.

2. Select settings items: Press to select setting items as “EbM”.

3. Enter settings item: Press more than one second to enter the setting

item.

4. Select setting value: Press the Select button to select the number of

EBM according to your UPS configuration.

5. Confirm settings: Press and hold the Enter button

return to current setting item.

6. Exit Settings mode: Press and hold the Enter button for 3 seconds or

button for 0.5 second to exit setting mode.

one

second, ups will

4.5 Configuring Green Function

Green Function is that when an insignificant amount of load is detected, the UPS will shut down output automatically on battery mode.

The green function is disabled on default mode and user can configure Green Function through the display:

1. Enter settings mode: Press more than 3 seconds to enter setting

mode.

2. Select settings items: Press to select setting items as “GF”.

3. Enter settings item: Press more than one second to enter the setting

item.

4. Select setting value: Press the Select button to select “001”.

5. Confirm settings: Press and hold the Enter button for one second, ups

will return to current setting item.

6. Exit Settings mode: Press and hold the Enter button for 3 seconds or

button for 0.5 second to exit setting mode.

PIN #

Description

I/O Function Explanation

5. Communication Port

5.1 RS-232 and USB Communication Ports

To establish communication between the UPS and a computer, connect your computer to one of the UPS communication ports using an appropriate communication cable.

When the communication cable is installed, power management software can exchange data with the UPS. The software polls the UPS for detailed information on the status of the power environment. If a power emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment.

The cable pins for the RS-232 communication port are identified as below, and the pin functions are described in Table 6.

Table6. DB9 Female (RS232 +dry contact)

1 BATLOW Output Battery low 2 RXD input RXD 3 TXD Output TXD 4 DTR Input N/A 5 Common -- Common (tied to chassis) 6 DTR Input N/A 7 RING Output Ring 8 LNFAIL1 Output Line fail

RS232 Communication Port

5.2 Emergency Power Off (EPO)

EPO is used to shut down the load from a distance. This feature can be used for shutting down the load on Emergency.

1kVA E-model has no EPO function

Warning:

This circuit must be separated from hazardous voltage circuits by reinforced

insulation.

Caution:

The EPO must not be connected to any utility connected circuits. Reinforced

insulation to the utility is required. The EPO Switch must have a minimum

rating of 24Vdc and 20mA and be a dedicated latching-type switch not tied into

any other circuit. The EPO signal must remain active for at least 20ms for

proper operation

EPO Connections

Wire Function Terminal Wire Size Rating Suggested Wire Size EPO 4-0.32mm2(12-22AWG) 0.82mm2(18AWG)

Note: Leave the green EPO connector installed in the EPO port of the UPS even if the EPO function is not need. Remove the small cable from EPO connector.

EPO Connector

5.3 Network Management Card (Optional)

Network Management Card allows the UPS to communicate in a variety of networking environments and with different types of devices. The series UPS has one available communication slot for Webpower or other optional card to achieve remote management of the UPS through internet/ intranet. Please contact your local dealer for further information.

6. UPS Maintenance

6.1 UPS and Battery Care

For the best preventive maintenance, keep the area around the UPS clean and dust-free. If the atmosphere is very dusty, clean the outside of the system with a vacuum cleaner. For long battery life, keep the UPS at an ambient temperature of 25°C (77°F)

6.2 Storing the UPS and Batteries

When the UPS is intended to store for a long period, recharge the battery every 6 months by connecting the UPS to utility power. The batteries charge to 90% capacity in approximately 4 hours. However, it is recommended that the batteries charge for 48 hours after long-term storage.

6.3 Time to Replace Batteries

When LCD backlight turns to red, the screen displays “bTWK” and there is a continuous sounding, the battery may need to be replaced. Please check the battery connection or contact your local dealer to order new battery.

WARNING:



Turn off the UPS and disconnect the utility power cord from the wall outlet.



Servicing should be performed by qualified service personnel knowledgeable

of batteries and required precautions. Keep unauthorized personnel away from batteries



Batteries can present a risk of electrical shock or burn from high short

circuit current. The following precautions should be observed:

1. Remove watches, rings, or other metal objects.

2. Use tools with insulated handles.

3. Do not lay tools or metal parts on top of batteries.

4. Wear rubber gloves and boots.

5. Disconnect the charging source prior to connecting or disconnecting battery terminal.



When replacing batteries, replace with the same type and number of

batteries or battery packs. Contact your service representative to order new

batteries.



Do not dispose of battery in a fire. Batteries may explode when exposed to

flame.



Proper disposal of batteries is required. Refer to your local codes for disposal requirements.



Do not open or mutilate the battery. Released toxic electrolyte is harmful to skin and eyes.

Note: If you are not qualified service personnel to replace the battery, do not attempt to open the battery cabin. Please call local dealer or distributor immediately.

6.4 Replacing UPS Internal Batteries

Follow the steps and Charts as below to replace batteries:

1. Take off the LCD box, and remove the screws.

2. Slide and Pull the front panel leftward and then take it off.

3. Disconnect the cable from the UPS and battery pack.

4. Remove the right inner battery bracket.

5. Pull the battery pack out onto flat area.

6. Install new battery pack into UPS.

7. Screw up the battery bracket and reconnect the battery cable A and B

8. Re-install the front panel back to UPS.

6.5 Testing New Batteries

For a battery test, please check:



The batteries must be fully charged.



The UPS must be in Normal mode with no active alarms.



Don’t take on/off the load.

To test batteries:

1. Connect the UPS to utility power for at least 48 hours to charge the batteries.

2. Press and hold the button 10 seconds to start the battery test. The status display string shows “TEST”

6.6 Recycling the Used Battery:

Warning:



Never dispose the batteries in a fire. It may explode.



Do not open or mutilate the batteries. Released electrolyte is harmful to the skins and eyes. It may be toxic. A battery can present a risk of electrical shock and high short circuit current.

To recycle properly the used battery, please do not discard the UPS, battery pack and batteries into the trash bin. Please follow your local laws and regulations; you may contact your local recycling waste management center for further information to dispose properly of the used UPS, battery pack, and batteries.

+ 125 hidden pages

PowerWalker VI 1000-1500RT LCD User Manual [en, de, fr, pl]

Specifications and Main Features

Frequently Asked Questions

User Manual