PowerShield Centurion RT UPS series are designed to provide the highest level of protection
against disturbances found on electrical power supply lines. It is suitable for most applications
including IT, security, telephone, broadcasting, medical etc.
The Centurion RT UPS series are designed to provide the most comprehensive protection for
your valuable electronic equipment, hardware, software and data from harmful disturbances
found on AC power lines including blackouts, power sags, power surges, under voltage, over
voltage, line noise, frequency variation, switching transients and harmonic distortions. The
Centurion RTs true online double conversion topology will continuously protect your equipment
by internally isolating your equipment from the utility power ensuring that all your equipment
always receives clean, uninterrupted and stable power.
Very Important !! : WARRANTY REGISTRATION
In order to validate product warranty, it is essential that you register your UPS on line.
Please Visit PowerShield on line product warranty web page at
www.powershield.com.au/register-products/
This user manual contains instructions relating to safety, installation, operation, maintenance
and warranty of this product.
Please keep this manual in a safe place for future references.
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Special Symbols
The following symbols are used on the UPS to alert you to important information.
RISK OF ELECTRIC SHOCK -
Indicates that a risk of electric shock is present and the associated
warning should be observed
CAUTION; REFER TO OPERATOR’S MANUAL -
Refer to your operator’s manual for additional information, such as
important operating and maintenance procedures.
SAFETY EARTHING TERMINAL -
Indicates the primary safety ground.
This symbol indicates that you should not discard the UPS or the UPS
batteries in the trash. The UPS may contain sealed, lead-acid
batteries. Batteries must be recycled.
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Table of Contents
1. Important Safety Warning ......................................................................... 4
For safety reasons, it is essential to comply with all warnings and operating instructions listed
in this manual. Do not operate the UPS unit before carefully reading through all safety
information and operating instructions. It is recommended that you save and or backup this
manual for future reference.
1-1. Transportation
Transport the UPS system using only the original packaging to protect against shock
and impact.
Handling Safety
Do not lift heavy loads without assistance.
This equipment is intended for installation in a controlled temperature indoor area free
from conductive contaminants.
1-2. Preparation
The UPS system must be absolutely dry before installation. As condensation may
occur if the UPS system is moved directly from cold to warm environments, allow at
least two hours for the UPS system to acclimate to the environment.
Do not install the UPS system near water or in moist environments.
Do not install the UPS system where it would be exposed to direct sunlight or near
heaters.
Do not block ventilation holes in the UPS housing.
1-3. Installation
Do not connect appliances or devices that may overload the UPS system (e.g. laser
printers) to the UPS output sockets.
To ensure against physical hazards, place cables safely such that persons cannot
accidentally trip over or step on them.
Do not connect domestic appliances such as hair dryers to UPS output sockets.
The UPS can be operated by any individual without previous experience.
Always connect the UPS system to an earthed shockproof outlet that is easily
accessible and close to the UPS system.
Use only VDE-tested, CE-marked mains cable (e.g. the mains cable of your computer)
to connect the UPS system to the building wiring outlet (shockproof outlet).
Use only VDE-tested, CE-marked power cables to connect the loads to the UPS
system.
When installing the equipment, ensure that the sum of the leakage currents of the
UPS and the connected devices do not exceed 3.5mA.
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1-4. Operation
Do not disconnect the mains cable on the UPS system or the building wiring outlet
(shockproof socket outlet) during operations as this will cancel and invalidate the
protective earth of the UPS system and of all connected loads.
As the UPS system features its own internal current source (high capacity batteries),
the UPS output sockets may be electrically live even if the UPS system is not
connected to the building wiring outlet.
In order to fully disconnect the UPS system, first press the OFF/Enter button to
disconnect the mains.
Prevent fluids or other foreign objects from entering inside the UPS system.
1-5. Maintenance, service and faults
The UPS system operates with hazardous voltages. Repairs should only be carried out
by qualified maintenance personnel.
Caution - risk of electric shock. Even after the unit is disconnected from the mains,
building wiring outlet, components inside the UPS system are still connected to the
battery and electrically live and dangerous.
Before carrying out any kind of service and/or maintenance; switch off mains power,
then disconnect the batteries and verify that no hazardous voltages are present at the
terminals of the large storage capacitors (the BUS-capacitors).
Only persons who are adequately familiar with high capacity batteries, and with the
understanding of the required precautionary measures outlined below, are permitted
to replace batteries and supervise operations. Unauthorized persons must be kept
well away from the batteries.
Caution - risk of electric shock. The battery circuit is not isolated from the input
voltage. Hazardous voltages may occur between the battery terminals and the
ground. Before touching, always verify that no voltage is present!
Batteries may cause electric shock and have very high short-circuit currents. When
working with batteries always ensure the following precautionary measures are
adhered to:
-remove all jewellery items (wristwatches, rings and metal objects)
-use only tools with insulated grips and handles.
When changing batteries, always install the same model and type of batteries.
Do not attempt to dispose of batteries by burning as they may explode.
Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin
and eyes and may be toxic.
Replacement fuses must be of the same type and amperage (current rating) in order
to avoid fire hazards.
Do not dismantle the UPS system.
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2. Installation and setup
NOTE: Inspect the unit before installation for any evidence of mistreatment or damage of
Model No.
Type
Model No.
Type
PSCERT1000
Standard
PSCERT1000L
Long-run
PSCERT2000
PSCERT2000L
PSCERT3000
PSCERT3000L
PSCERT1000(L)
PSCERT2000
AC Input - 15 Amp IEC
PSCERT3000(L)
AC Input - 15 Amp IEC
PSCERT2000L
contents inside the packaging during transport. Store the original package in a safe place for
future use.
NOTE: There are two different types of online UPS: standard and long-run models. Please
refer to the following model table.
2-1 Rear panel view
AC Input - 10Amp IEC AC Input - 10Amp IEC
1. Programmable outlets: connect to non-critical loads.
2. Output receptacles: connect to mission-critical loads.
3. AC input
4. Input circuit breaker
5. Emergency power off function connector (EPO)
6. USB communication port
7. RS-232 communication port
8. SNMP intelligent slot
9. External battery connector
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2-2. Installing the UPS
Step 1
Step 2
Step 3
Remove front panel.
Re-connect battery wires and
connect the AC input.
Replace front panel on the
unit.
For safety, the UPS is shipped from the factory with the battery wires disconnected. Follow the
steps below to re-connect the battery wires before installing the UPS.
This UPS can be used as either a stand-alone tower or rack mounted in a 19” chassis. Choose
from the appropriate installation instructions below to position the UPS accordingly.
Rack-mount Installation
Install UPS alone
Install UPS and external battery
Contact www.powershield.com.au on 1300-305-393 for optional PowerShield Rail Kit - PSRK
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Tower Installation
Step 1
Step 2
Step 3
Install UPS and external battery
2-3. Setting up the UPS
Step 1: UPS input connection
When connecting the UPS to the mains supply always use a three pin plug, three-wire,
grounded receptacle and avoid using extension cords.
Step 2: UPS output connection
There are two kinds of socket-type outputs: programmable outlets (white coloured outlets)
and general outlets (black coloured outlets). Connect non-critical devices to the programmable
outlets and critical devices to the general outlets. The backup time to critical devices may be
extended during power failure by setting shorter backup time for non-critical devices.
Step 3: Communication connection
Communication port:
USB port RS-232 port Intelligent slot
To allow for unattended UPS shutdown/start-up and status monitoring, connect the
communication cable on one end to the USB or RS-232 port of the UPS and the other to the
USB or RS232 communication port of your PC. With the monitoring software installed, you can
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schedule UPS shutdown/start-up and monitor UPS status through the PC.
Illustration is in the closed switch
position for normal UPS operation.
UPS
External battery cable
External battery cable
Battery Bank
Battery Bank
The UPS is equipped with an intelligent slot to accommodate either an SNMP or AS400 card.
When installed, either the SNMP or AS400 card will provide advanced communication and
monitoring options for the UPS.
Please Note: The USB port and RS-232 port can NOT operate at the same time.
Step 4: Disable and enable EPO function
For normal UPS operation, connect pin 1 and pin 2 (closed switch). To activate Emergency
Power Off (EPO) function, cut the wire between pin 1 and pin 2 (open switch).
Step 5: External Battery Bank connection
Connect the UPS to the first Battery Bank and daisy chain any additional Battery Banks in
parallel using the external battery cables provided.
BATTERY BANKS
PSRTBB6 suits PSCERT1000(L)
PSRTBB12 suits PSCERT2000(L) and PSCERT3000(L)
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Step 6: Turn on the UPS
Press the ON/Mute button on the front panel for two seconds to power on the UPS.
Note: The battery will fully charge during the first five hours of normal operation. Do not
expect full battery run capability during this initial charge period.
Step 7: Software Installation
For optimal computer system protection, install the UPS monitoring software to fully configure
UPS shutdown.
Follow the steps below to download and install NetGuard monitoring software:
1. Go to the website www.powershield.com.au
2. Click Downloads software icon and choose your required OS to download the NetGuard
software in the http://www.powershield.com.au/downloads/ downloads page.
3. Follow the on-screen instructions to install the NetGuard software.
4. When the computer re-starts, the NetGuard monitoring software will appear as an orange
plug icon located in the system tray, near the clock.
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2-4 Battery Replacement
Step 1
Step 2
Step 3
Remove front panel.
Disconnect battery wires.
Pull out the battery box by
removing the two screws on the
front panel.
Step 4
Step 5
Step 6
Remove the top cover of
battery box and replace the
batteries inside.
After replacing the
batteries, slide the battery
box back in the original
location and screw it tightly.
Re-connect the battery wires.
Step 7
Replace the front panel on the unit.
NOTICE: The UPS is equipped with a hot-swappable battery design so the internal batteries
can be replaced without shutting down the UPS or connected loads. Replacement is a safe
procedure, isolated from electrical hazards.
CAUTION!! Consider all warnings, cautions and notes before replacing batteries.
Note: The equipment is not protected from power outages during battery disconnection.
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2-5 Battery Kit Assembly (option)
Step 1: Remove adhesive tapes.
Step 2: Connect all battery terminals by
following below chart.
Step 3: Put assembled battery packs on
one side of plastic shells and insert one
more defect battery on the space.
Step 4: Cover the other side of plastic shell as
below chart. Then, battery kit is assembly well.
Step 1: Remove adhesive tapes.
Step 2: Connect all battery terminals by
following the chart below.
Tapes
Tapes
Tapes
Tapes
Defect
battery
Call Service on 1300-305-393or contact www.powershield.com.au for fully assembled
replacement battery kits.
Alternatively, follow the procedures below to assemble new battery kits before replacing used
UPS batteries kits.
3-battery kit
6-battery kit
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Step 3: Place assembled battery packs on
one side of the plastic shells.
Step 4: Cover the other side of the plastic shell
as shown below so that the battery kit assembly
is ready for installation.
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3. Operations
3-1. Button operation
Button
Function
ON/Mute Button
Turn on the UPS: Press and hold ON/Mute button for at least 2
seconds to turn on the UPS.
Mute the alarm: After the UPS is in battery mode, press and hold this
button for at least 5 seconds to disable or enable the UPS ON Battery
warning. This does not Mute any other warnings or errors.
Up key: Press this button to display previous selection in UPS setting
mode.
Switch to UPS self-test mode: Press ON/Mute buttons for 5 seconds
to enter UPS self-testing while in AC mode, ECO mode, AECO mode,
or converter mode.
OFF/Enter Button
Turn off the UPS: Press and hold this button for at least 2 seconds to
turn off the UPS. UPS will switch off to standby mode under normal
power or transfer to bypass mode if the Bypass setting has been
enabled.
Confirm selection key: Press this button to confirm selection in UPS
setting mode.
Select Button
Switch LCD message: Press this button to change the LCD message
for input voltage, input frequency, battery voltage, output voltage,
and output frequency.
Select Button
function used in
Bypass Mode or
Standby Mode
Setting mode: Press and hold this button for 5 seconds to enter UPS
setting mode when in Standby or Bypass mode.
Down key: Press this button to display next selection in UPS setting
mode.
ON/Mute + Select
Button
Switch to bypass mode: With the mains power switched ON, press
ON/Mute and Select buttons simultaneously for 5 seconds. The UPS
will enter Bypass Mode. This action will be ineffective when the input
voltage is out of the acceptable range.
Load info
UPS status
Backup time
info
Input/output
and Battery
info
Warning & Fault info/
Setting operation
Battery info
Battery info
Load info
Input/output
and Battery
info
UPS status
Warning
& Fault info/
Setting
operation
Backup
time
info
Button View
3-2. LCD Panel
Rack Display Tower Display
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Display
Function
Backup remaining time information
Indicates the remaining backup time in pie chart.
Indicates the remaining backup timein numbers or digits.
H: hours, M: minute
Warning & Fault information
Indicates that a warning and fault occurs.
Indicates the warning and fault codes as listed in detail in
section 3-7 and 3-8.
Setting Operation
Indicates the setting operation.
Input/Output & Battery information
Indicates the input/output voltage, input/output frequency,
and battery voltage.
V: voltage, Hz: frequency
Load information
Indicates the load level by 0-25%, 26-50%, 51-75%, and
76-100%.
Indicates overload.
Indicates the load or the UPS output is short circuited.
UPS status
Indicates that programmable management outlets are
working.
Indicates the UPS is working in line mode.
Indicates the UPS is working in converter mode.
Indicates the UPS is working in bypass mode.
Indicates the UPS powers the output directly from the mains
Indicates the UPS alarm is disabled.
Indicates the battery charger is working.
Battery information
Indicates the Battery level by 0-25%, 26-50%, 51-75%, and
76-100%.
Indicates low battery.
Indicates there is something wrong with battery.
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3-3. Audible Alarm
Battery Mode
2 beeps every 30 seconds
Bypass Mode
1 beep every 10 seconds
Low Battery
Rapid one beep every second
Overload
2 short beeps every 2 seconds
Fault
Continuously sounding
Abbreviation
Display content
Meaning
ENA
Enable
DIS
Disable
ESC
Escape
RAC
Rack display
TOE
Tower display
AON
Backlight always on
AUT
Backlight automatic on/off
EP
EPO
TP
Over Temperature
CH
Charger Failure
SF
Site Fault
FU
Frequency Unstable in Bypass Mode
EE
EEPROM error
There are two parameters used to set
up the UPS.
Parameter 1: Is used for program
alternatives.
Parameter 2: Is used for setting
information display.
Parameter 2
Parameter 1
3-4. LCD display wordings index
3-5. UPS Parameter Settings
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01: Output voltage setting
Interface
Setting
For 208/220/230/240 VAC models, you may choose the following
output voltage:
208: sets output voltage to 208Vac
220: sets output voltage to 220Vac
230: sets output voltage to 230Vac
240: sets output voltage to 240Vac (Default setting)
The frequency may be set in battery mode:
BAT 50: sets output frequency to 50Hz
BAT 60: sets output frequency to 60Hz
If converter mode is enabled, output frequency can be selected:
CF 50: sets output frequency to 50Hz
CF 60: sets output frequency to 60Hz
0-999: setting the backup time limits in minutes from 0-999 for
programmable outlets which connect to non-critical devices in
battery mode.
06: Bypass mode enable/disable
07: Programmable outlets enable/disable
08: Programmable outlets setting
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09: LCD display direction setting
Interface
Setting
RAC: the LCD display is horizontal.
TOE: the LCD display is vertical. (Default setting)
Interface
Setting
For 208/220/230/240 VAC models, choose from the following
Acceptable input voltage range:
110/300 alternating flashing: acceptable input voltage range is
from 110V to 300V; (Default setting)
160/260 alternating flashing: acceptable input voltage range is
160V to 260V;
170/270 alternating flashing: acceptable input voltage range is
170V to 270V;
Interface
Setting
Aon: LCD display backlight is on all the time.
Aut: LCD display backlight will turn off after 60 seconds if no
buttons are pressed. (Default setting)
Interface
Setting
0-999:Setting the backup time limits in minutes from 0 to 999 in
battery mode.
0:Maximum 10 seconds of backup time
999:Disable autonomy limitation function (Default setting)
10: Acceptable input voltage range setting
11: LCD display backlight setting
12: Autonomy Limitation setting
00: Exit setting
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3-5-1 Steps for setting programmable outlet ( White Coloured Outlets )
Step 1:
Before entering setting mode, ensure the UPS is in either Bypass
or Stand-by mode (off-charging) and make sure the battery is
connected. The LCD display is shown at right.
Step 2:
Press and hold the “Select” button for 5 seconds to enter Setting
mode.
Step 3:
Press the “Up“ button (ON/MUTE) to switch to "07" of program list.
Then press “Enter“ button to enter value setting of parameter 2.
Press the “Up” button to change the value to “ENA” to enable the
programmable outlet function. Then press “Enter” button again to
confirm the setting.
Step 4:
Press the “Up“ button (ON/MUTE) again to switch to "08" of
program list. Then press “Enter“ button for setting programmable
outlet time. Push “Up” button to change the value of backup time
according to your demand. Then press “Enter” to confirm the
setting.
Step 5:
Press “Up“ button (ON/MUTE) to switch to "00" of program list. Then press “Enter” button to
exit setting menu.
Step 6:
Disconnect AC input and wait until the LCD display is off. The new setting will be activated
when the UPS is turned on again.
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3-6. Operating Mode Description
Operating
mode
Description
LCD display
Rack Display
Tower Display
Online mode
When the input voltage is within
acceptable range, UPS will provide
pure and stable AC power to output.
The UPS will also charge the battery in
online mode.
ECO mode
(Efficiency
Corrective
Optimizer)
When the input voltage is within
setting range (±3%Vo), UPS will
bypass voltage to output for energy
saving. PFC and INVERTER are still
active in this mode.
When the input voltage is within
setting range (±3%Vo), UPS will
bypass voltage to output for energy
saving. PFC and INVERTER are off in
this mode.
Frequency
Converter
mode
(Rack)
When input frequency is within 40 Hz
to 70 Hz, the UPS can be set at a
constant output frequency of 50 Hz or
60 Hz. The UPS will still charge the
battery in this mode.
Battery
mode
When the input voltage is beyond the
acceptable range or power failure and
alarm is sounding 2 beepsevery 30
seconds, UPS will backup power from
the battery.
Bypass
mode
When input voltage is within
acceptable range but UPS is in
overload, UPS will enter bypass mode
or bypass mode can be set by front
panel. Alarm is sounding every 10
seconds.
Standby
mode
UPS is powered off without providing
output power, but the battery is still
being charged.
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Fault mode
The UPS is in fault mode when no
output power is supplied from the
UPS and the fault icon flashes on the
LCD display. The UPS status
information continues to be displayed
on the screen.
3-7. Faults Reference Code
Fault event
Fault
code
Icon
Fault event
Fault
code
Icon
Bus start fail
01
x
Low Inverter voltage
13
x
Bus over
02
x
Inverter output short
14
Bus under
03
x
Battery voltage too high
27
x
Bus unbalance
04
x
Battery voltage too low
28
Bus short
05
x
Over temperature
41
x
Inverter soft start fail
11
x
Overload
43
High Inverter voltage
12
x
Warning
Icon (flashing)
Alarm
Low Battery
Rapid one beep every second
Overload
2 short beeps every 2 second
Battery is not connected
2 short beeps every 2 second
Overcharge
Continuously sounding
Site wiring fault
2 short beeps every 2 second
EPO enable
2 short beeps every 2 second
Over temperature
Continuously sounding
Charger failure
Continuously sounding
Battery Fault
Continuously sounding
Bypass Out Range
2 short beeps every 2 second
Bypass Frequency Unstable
2 short beeps every 2 second
EEPROM error
2 short beeps every 2 second
3-8. Warning indicator
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4. Troubleshooting
Use the table below to diagnose the UPS system for symptoms and problems.
Symptom
Possible cause
Remedy
No indication and alarm even
though the mains supply is
normal.
The AC input power is not
connected well.
Check if input power cord
firmly connected to the
mains.
The AC input is connected
to the UPS output.
Plug AC input power cord
to AC input correctly.
The icon and the warning
code flashing on LCD display
and alarm is sounding 2 short
beeps every 2 seconds.
EPO function is activated.
Set the circuit in closed
position to disable EPO
function.
The icon and flashing
on LCD display and alarm is
sounding 2 short beeps every 2
seconds.
Line and neutral
conductors of UPS input
are reversed.
Check mains power socket
and or building wiring and
then reconnect to UPS
system.
The icon and flashing
on LCD display and alarm is
sounding 2 short beeps every 2
seconds.
The external or internal
battery is incorrectly
connected.
Check if all batteries are
connected well.
Fault code is shown as 27 and the
icon is lighting on LCD
display and alarm is continuously
sounding.
Battery voltage is too high
or the charger is faulty.
Contact your dealer.
Fault code is shown as 28 and the
icon is lighting on LCD
display and alarm is continuously
sounding.
Battery voltage is too low
or the charger is faulty.
Contact your dealer.
The icons of and
are flashing on LCD display and
alarm is sounding 2 short beeps
every 2 seconds.
UPS is overloading
Remove excess loads from
UPS output.
UPS is overloaded. Devices
connected to the UPS are
fed directly by the
electrical network via the
Bypass.
Remove excess loads from
UPS output.
After repetitive overloads,
the UPS is locked in the
Bypass mode. Connected
devices are fed directly by
the mains.
Remove excess loads from
UPS output first. Then shut
down the UPS and restart
it.
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Symptom
Possible cause
Remedy
Fault code is shown as 43 and The
icon is lighting on LCD
display and alarm is continuously
sounding.
The UPS shut down
automatically because of
overload at the UPS
output.
Remove excess loads from
UPS output and restart it.
Fault code is shown as 14 and
alarm is continuously sounding.
The UPS shut down
automatically because
short circuit occurs on the
UPS output.
Check output wiring and if
connected devices are in
short circuit status.
Fault code is shown as 01, 02, 03,
04, 05, 11, 12, 13 and 41 on LCD
display and alarm is continuously
sounding.
A UPS internal fault has
occurred. There are two
possible results:
1. The load is still supplied,
but directly from AC power
via bypass.
2. The load is no longer
supplied.
Contact your dealer
Battery backup time is shorter
than nominal value
Batteries are not fully
charged
Charge the batteries for at
least 5 hours and then
check capacity. If the
problem still persists,
consult your dealer.
Battery defect
Contact your dealer to
replace the batteries.
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5. Storage and Maintenance
5-1. Operation
Storage Temperature
Recharge Frequency
Charging Duration
-25°C - 40°C
Every 3 months
1-2 hours
40°C - 45°C
Every 2 months
1-2 hours
Be sure to deliver the spent battery to a recycling facility or ship it to your
dealer in the replacement battery packing material.
The UPS system contains no user-serviceable parts. Please contact your dealer if the
battery service life (3~5 years at 25°C ambient temperature) has been exceeded, as the
batteries must be replaced.
5-2. Storage
Before storing, charge the UPS for 5 hours. Store the UPS covered and upright in a cool,
dry location. During storage, recharge the battery in accordance with the following table:
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6. Specifications
Model
Capacity
Topology
InPUT
Low Line Trasfer
Range
(Advanced)
envIronmenT
Low Line Comeback
High Line Trasfer
High Line Comeback
)
Voltage
Frequency Range
Phase
Power Factor Correction
oUTPUT
Output Voltage (AC Mode)
Voltage Regulation (Batt. Mode)
Frequency Range (Batt. Mode)
Current Crest Ratio
Transfer Time
eFFICIenCY
ECO Mode
Battery Mode
BATTERY
Battery Type & Number
Typical Recharge Time
Charging Current (max.)
ProTeCTIon
Full Protection
Surge Protection
COMMUNICATIONS & MANAGEMENT
Interface
Software
LCD Display/Alarm
Audible Alarm
PHYSICaL
Dimension (D x W x H
Weight
OPERATING
Temperature
Humidity
Noise Level
COMPLIANCE
Safety
EMC
RoHS
C
ENTURION rT
PSCERT1000
Standard Model -1.5Amp, Long R
PowerShield NetGuard® software - supports Windows based operating systems, Linux, Unix and Mac
UPS Status, Load & Battery Level, Input/Output Voltage, Batt. Time Remaining and Fault Indicators
un Model- 1Amp/2Amp /4Amp/6Amp (factory default is 6Amp)
984 Joules /
) mm
(
29.6kg
- 90% (RH Non-condensing)
20
EN62040-1-1 2003, IEC60950-1
Directive 2011/65/EU
PSCERT2000(L)
2
000VA/1800W
300Vac ± 5%
290Vac ± 5%
40Hz - 70Hz
±1%
:1 (max.)
5
ms (Typical)
4
8%
9
87%
12 V*9AH (x 6)
and overcharge protection
22000 Amps
PSSNMP
0
- 40°C
) mm
13.8kg
600 x 438 x 88
<50dBA @ 1 Meter
EN62040-2 2006
PSCERT3000
/240Vac)
, PSModbus or PSAS400 dry contact
29.6kg13.8kg
-1
PSCERT3000(L)
3000VA/2700W
98%
87%
12 V*9AH (x 6)
(
600 x 438 x 88
) mm
BaTTerY BanKS
PSRTBB6PSRTBB12
Suits PSCERT1000
(x 6)
12 V*9AH
22kg
) mm
(
600 x 438 x 88
(480 x 438 x 88
Suits PSCERT2000
and PSCERT3000
12 V*9AH
(x 12
42kg
)
) mm
26
www.powershield.com.au
Page 28
Power Shield Pty Ltd Warranty Terms & Conditions (PSW28012012)
SERVICE / WARRANTY (Australia)
(Tel) 1300-305-393
Warranty Conditions
1.Power Shield product are warranted for certain specified period (see item 15 below) against failure due to faulty materials or
workmanship from the invoice date from the Power Shield Store. Power Shields products are covered by a warranty in addition to
all rights available to you by statute.
2.If, within the warranty period, the product does not meet the specification above and the product was installed and operated in
accordance with Power Shield and Australian standards and procedures, then Power Shield will, correct any defects due to
material or workmanship.
3.If the product has been modified, recalibrated, repaired, opened or tampered with in any way by the customer then its warranty will
be void.
4.If the product has been damaged during transport then warranty will be void.
5.If product failed due to fire, earthquake, flood, direct lighting strike, terrorism, pollution, exposed under poison gas, and incorrect
utility voltage then warranty will be void.
6.Batteries must be operated within the technical specification limits of the manufacturer and must be fully re-charged at least every
three months during storage.
7.If Power Shield at its sole discretion determines that the product has failed, under Power Shield warranty conditions then Power
Shield will at its option repair or replace the faulty unit
8.Power Shield will, at its sole discretion, replace the faulty product with an equal or equivalent model of a similar age and condition.
9.If the product, has failed due to reasons that Power Shield at its sole discretion, determines to be outside of warranty conditions, or
is found to be not faulty then a minimum inspection and handling fee will be charged and also freight will be for the customer’s
account.
10. Blown fuses are usually as a result of overload and are not considered a warranty condition and a handling and inspection charge
will apply as above
11. For hardwired products, larger than 3KVA, the warranty covers onsite repair for metro areas in capital cities only. For equipment
installed in remote locations Power Shield may, at its sole discretion, request that the product be returned to a Power Shield service
centre at the customer’s cost,
12. Power Shield UPS products are not failsafe devices. Although well designed and manufactured, like all electrical, electronic and
mechanical devices it has the potential to fail. This should be taken into consideration when designing any critical system
13. Subject to the applicable Law, in no event shall Power Shield Pty Ltd, it’s officers, directors, affiliates or employees be liable for any
form of indirect, special, consequential or punitive damages, arising out of the use, service or installation, of the products, whether
such damages arise in contract or tort, irrespective of fault, negligence or strict liability or whether Power Shield Pty Ltd has been
advised in advance of the possibility of such damages. Specifically, Power Shield Pty Ltd is not liable for any costs, such as lost
profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitution, claims by third
parties, or otherwise.
14. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a
major failure.
15. Warranty period commences from the date Power Shield invoices the goods
ZapGuard Range: 1 year
CompuGuard, SafeGuard, Defender, Commander, Centurion: 2 years
Platinum Range: 1 year
Gamatronic Range: 1 year
To claim a warranty our contact details are as follows
Call Service on 1300-305-393
Visit www.powershield.com.au/rmaform/ to process an RMA
Power Shield Pty Ltd (Head Office)
U3, 205 Camboon Rd
Malaga, WA 6090
Any claim for expenses must be provided to us in writing and should be sent to our office, detailed above.
Or
Or
www.powershield.com.au
27
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