Page 1
Installation and Operation Manual
PowerMax
TM
4KMR
-
30M
5
0 dB Gain Dual Band
Wireless Amplifier/Repeater System
!
!
Digital Antenna, Inc.
www.digitalantenna.com
!
!
5325 NW 108th Avenue
Sunrise, FL 33351
!
!
t 954.747.7022
f 954.747.7088
Read Instruction
s
before installing!
If you do not understand instructions,
seek professional installation.
DIGITAL
ANTENNA
Repeater
-
DA4000
MROutside Antenna
-
288-PW
Inside Anten
na- 426-PW
Outside
Antenna Cable
-240-3
0NM
Inside
Antenna
Cable
-
240-15NM
1”- 14 Mount
-
DM194 & F114
Power
Supply
-
DP515
L-Bracket
-
DH288
Page 2
2
INSTALLATION AND OPERATION MANUAL
Model
4KMR
-
30M
1. Package Contents……………………………………………………………………..
3
2. Important Safety
Information…………………………………………………………
3a.Limited Warranty……………………………………………………….
4b.Limitation on Liability…………………………………………………..
4c.FCC Regulations…………………………………………………………
4
3. Pre
-
installation Guidelines…………………………………………………………….
5a.Installation Tools…………………………
………………………...……
5b.Installation Procedure………………………………………………..….
5c.Electrical Power………………………………………………………....
6d.Amplifier/Repeater Status……………………………………………….
7e.Interior
Coverage Problems………………………………………….
8f.Coaxial Cable Recommendations………………………………………..
8
5. Marine
and RV
Installation
...
……………………………………………………..…
..
. 96
. Electrical Specifications…………………………………………………………….. 1
07.
Antenna & Accessory Options
……………………………
.
……………………
…
… 128. Technical Support…………………………………………………………………… 1
3
For answers to
Frequently
Asked Questions
visit
www.DigitalAntenna.com
Page 3
3
IIMMPPOORRTTAANNTTRReeaaddiinnssttrruuccttiioonnssccoommpplleetteellyybbeeffoorreeaatttteemmppttiinnggiinnssttaallll!!1. Package Contents
Part Number
Description
DA4000MR
4
0dB gain
Dual Band Wireless Cellular A
mplifier/Repeater
288-PW
9dB gain ou
tside omni
-
directional dual band cell antenna
426-PW
9dB gain i
nside
directional
dual band cell antenna
& wall mount
240-30NM
3
0'
(DA340)
cable
w/ N male & mini
-
UHF male connectors
240-15NM
15' (DA240) cable w/ N
male & mini
-
UHF male connectors
DP515
12 VDC to 5 VDC power cable
F114
1”-14 threaded mounting ferrule
DM194
1”-14 threaded mount
DH288
Stainless steel mounting hardware: qty 2 U
-
bolts, nuts, washers; qty 4
philips head screws
2. Important Safety
Information
The
DA4000MR
system complies with all FCC, IC, UL rules, regulations and codes.
Follow all guidelines in the installation and instruction manual and read completely
before beginning the installation procedure. Do not deviate or disregard any
of the safety
features included in the manual or with the equipment, nor operate the system in an
unintended
manner
.
WARNING!
Only Digital Antenna authorized products may be used with the
DA4000MR
system. Using unauthorized equipment with the
DA4000MR
s
ystem will harm the system, voids the warranty and can be detected in the
event of a failure.
WARNING!
Do not install antenna near power lines. Contact with any high voltage
power lines could result in shock or loss of life.
WARNING!
Handle all electron
ic parts with care. Dropping or mishandling the
DA4000MR
amplifier/repeater, antennas or power supplies can damage
sensitive RF and electronic components.
DO NOT TURN AMPLIFIER ON
UNTI
L ANTENNAS ARE SECURELY
ATTACHED TO AMPLIFIER AND
PROPERLY SEPARATED
Page 4
4
a. LIMITED WARRANTY
Digital Antenna, Inc. warrants marine antennas for five (5) years and cellul
ar antennas and amplifiers for one (1) year
that its Products sold hereunder will at the time of shipment be free from defects in material and workmanship and will
conform to Digital Antenna’s applicable specifications or, if appropriate, to Customer’s spe
cifications previously
accepted by Digital Antenna in writing.
If products sold hereunder are not as warranted, Digital Antenna shall, at its option
,
either repair or replace the product,
provided proof of purchase and written notice of nonconformance ar
e received by Digital Antenna within five (5) or
one (1) years of date of purchase and provided said nonconforming Products are, with Digital Antenna’s written
authorization, returned in protected shipping containers. Digital Antenna will pay for transport
ing the repaired or
exchanged product to Customer.
This warranty shall not apply to any Products Digital Antenna determined to have been, by Customer
or
otherwise,
subjected to mishandling, misuse, neglect, improper testing, repair alteration, damage, as
sembly or processing that
alters physical or electrical properties.
b. LIMITATION ON LIABILITY
In no event shall Digital Antenna, Inc. Be liable for any direct, indirect, special, punitive, incidental, exemplary or
consequential damages, or any damages wh
atsoever, even if Digital Antenna, Inc. Has been previously advised of the
possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in
connection with the use, inability to use, or performance of
the information, services, products, and materials available
from this manual. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.
Because some jurisdictions do not allow limitations on how long an implied
warranty lasts, or the exclusion or
limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
c. FCC REGULATIONS
FCC ID: PZO
DA4000SBR
This equipment has been tested and found to comply with the limits f
or a class B device, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful interference. This equipment
generates, uses and can radiate radio frequency energy and if not installed and used in acco
rdance with this instruction
manual, may cause harmful interference to radio communications, However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or other
electronic
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of more of the following measures:
x
Reorient or relocate the receiving antenna
x
Increase the separation betw
een the equipment and receiver
x
Connect to isolated power with a ground cable going directly to the battery, DC source or house ground
x
Repositioning of the coaxial cable may also eliminate interference
x
Consult the dealer or an experienced electronics techni
cian for help.
Warning: Changes or modifications not expressly approved by Digital Antenna, Inc. could void the user's authority to
operate the equipment.
Page 5
5
3. Pre
-
Installation Guidelines
a. INSTALLATION TOOLS
The following tools are r
equired for installation:
x
Standard wrench and philips head screwdriver
x
Standard drill with ½” bit (optional)
x
Cellular phone operating on 8
50 and/
or 1900 MHz bands (any USA or Canadian
cellular phone except Nextel)
x
Wire fasteners (optional)
x
Multi
-
meter for
testing electrical continuity and AC and DC line voltage (for
troubleshooting only)
b. INSTALLATION PROCEDURE
Description of
DA4000MR
System
The
DA4000MR
Dual Band Wireless Amplifier/Repeater system provides cellular signal
coverage to
interior
areas tha
t have low signal strength to adequately operate a cellular
phone. In these poor
interior
coverage areas it becomes difficult to place or receive calls
and usually results in a dropped call. The
DA4000MR
dual band amplifier/repeater
system provides increas
ed reception indoors by filtering, re
-
directing and amplifying the
available
exterior (outside)
signal. This translates into fewer dropped calls, clear
connections and stronger signals. The
DA4000MR
dual band system operates with all
carriers in the USA an
d Canada except Nextel
/iden providers.
External
Omni-directional
Antenna
Low loss
Cable
Cellular
Booster
Internal
Directional
Antenna
Marine Wireless Repeater Installation
RV Wireless repeater Installation
Low loss
Cable
2006 Digital Antenna Inc.
Internal
Directional
Antenna
External
Omni-directional
Antenna
Cellular
Booster
The
4KMR
-
30M
system contains a
9dB gain directional
dual band indoor antenna,
amplifier/repeater unit and
9dB gain
omni
-
directional outdoor antenna.
The outdoor
antenna
must be insta
lled and operate in a vertical position. The indoor antenna must be
mounted with the back side of the antenna (metal side) facing the outside antenna
. The
outside antenna
must be installed outside the boat or RV and can be mounted with the
included 1”
-
14 m
ount or L
-
bracket.
The inside antenna must be
mounted
12
’ or greater
away from the outside antenna with the directed signal facing away from the outside
antenna.
Also, t
he
inside and outside antenna must be separated by an exterior wall.
Typical In
terior
Coverage
The
DA4000MR
system is designed to provide optimal coverage
8’- 15’
from the inside
antenna’s front facing plastic side
up to 20+ miles from cell tower
.
Interior coverage
varies based upon the
outside signal strength
.
T
he
DA4000MR
system will
NOT
penetrate interior walls.
To increase coverage area, use
a cellular combiner and multiple
inside antennas. (
pg 13).
Page 6
6
Pre-installation Considerations
Establish a site installation plan based upon desired
interior
coverage area
x
The inside and outside ant
enna
s
must have a separation distance of
12
feet or
greater and
must be
separated by an exterior wall
.
The outside
antenna must be in
a vertical position
and the inside antenna (plastic side) must face away from the
outside antenna
. xIdentify
the outside antenna location
in the highest,
secure, unobstructed area. On
an RV the antenna can be attached to the back
ladder
. On a boat
or RV,
the
outside antenna
’s white fiberglass portion
should be mounted clear of metal
objects, 3’ from other antenn
as and as high as possible.
x
For maximum coverage the location of the indoor antenna should have a direct
line-of-site to as much of the coverage area as possible.
Never turn the repeater
on without antennas and cable
s
securely attached.
x
Based upon the des
ired
interior
coverage area, choose a central location for the
DA4000MR
repeater
unit
within 6’ of a 12VDC power receptacle.
If the
location
of the
DA4000MR
unit
is not
mounted
within reach of the supplied
3
0’ cable
,a 25’ extension cable
and
50’,
75’
or 1
00’
replacement
cables
are available (
sold
separately
).
The
DA4000MR
unit is not waterproof and must be
mounted
in a dry
location.
c. ELECTRICAL POWER
WARNING!
Only the provided power cable
is
to be used with the
DA4000MR
system.
Using any other power ca
bles will harm the
DA4000MR
amplifier/repeater unit, can be detected and voids the warranty.
The 12 VDC
power supply
, PN DP515, has a micro
-
processor controller
to turn
the repeater off if not properly installed. If a red flashing light appears on the
p
ower supply, relocate the inside and outside antennas until the power supply has
a constant green light. The power supply can be reset by unplugging the cigarette
adapter from the power source.
INTERNAL DIRECTIONAL ANTENNA LOCATION OPTIONS
WALL FLUSH MOUNT
Facing forward
CORNER MOUNT
Facing diagonally
CEILING MOUNT
Facing down
Boosted Cell Signal
B
o
o
s
t
e
dCe
l
lSi
gna
l
B
ooste
d
C
e
l
l
S
i
g
n
a
l
2006 Digital Antenna Inc.
Page 7
7
d. AMPLIFIER/REPEATER STATUS
The
DA4000MR
unit is design
ed with a status/fault indicator to indicate proper unit
functionality. The chart below details the different LED color indicators.
LED
Status
GREEN
solid light
Normal Status
YELLOW/ORANGE
flickering light
Degree of cellular transmission activity
or may stay
green with cell phones operating on 1900 MHz.
Solid
RED
light
TURN OFF,
Fault needs immediate corrective
action
No light
No power to the
DA4000MR
amplifier/repeater or
unit is d
amaged
If a red flashing light appears on the
DP515
power su
pply, relocate the inside and outside
antennas until the power supply has a constant green light. The power supply can be reset
by unplugging the cigarette adapter from the power source.
GREEN solid light
Normal status
Flashing RED light
Power supply
stops power to repeater until
antennas are properly installed.
Green light
on repeater
–
shows normal Status and
DA4000MR
is operating normally
unless coverage area is only 1
-
2’ from inside antenna
.
If coverage area is only 1
-
2’,
DA4000MR
repeater is aut
omatically powering down to prevent an oscillation
or the
outside signal is very weak
. Re-locate antennas until coverage area is greater.
Green/yellow/orange flickering light
on repeater
-
shows that cellular activity is being
transmitted through the
DA40
00MR
unit
unless cell phone is operating on 1900 MHz
.
The light will remain green with low levels of cellular transmission and change to
flickering yellow/orange as transmission increases. The light may remain green with low
levels of transmission.
When a
yellow/orange light is present, it must always go back to
green when call is finished. If it does not go back to green, re
-
locate antennas until light
goes back to green.
Solid Red light
on Repeater
–
indicates a fault. Turn
OFF
power switch and proceed
w
ith the following corrective actions:
x
The red light indicates that the inside and outside antennas are located too close to
each other and need to be re
-
located. A typical installation requires that the inside
and outside antennas have a minimum separation
distance of
12
feet and be
separated by an exterior wall. If the inside and outside antennas are not
12
feet
apart or more, re
-
locate the antennas.
x
If the outside and inside antennas are separated by
12
’ or more and an exterior
wall
,the red light
may b
e indicating
the use of analog phones.
Contact Digital
antenna if you are using an analog phone.
No light
on Repeater
–
indicates
improper installation and
the
power supply is stopping
power to the repeater or no power is available
. Proceed with the foll
owing corrective
actions:
x
Only after all cables and antennas are securely attached, v
erify that the power
switch on the
DA4000MR
unit is in the ON position.
Page 8
8xUnplug the 12VDC power supply from the repeater and the power source. Re
-
plug the 12VDC power su
pply into the power source and t
est for 5VDC power
on
the output plug.
5VDC will only be available if the power supply light is green on
the black box and solid red on the cigarette adapter. 5VDC will not be available at
the plug if the LED on the power su
pply box is flashing red. The power supply
must be reset by unplugging it from the power source.
x
If the red light continues to flash on the power supply box after reset (unplugging
from power source and plugging back in), the antennas need to be re
-
located
until
the light on the power supply box and repeater remain green.
If analog service is
being used, contact Digital Antenna.
e. COVERAGE PROBLEMS
If the
DA4000MR
unit does not indicate a red light and the coverage area appears to be
smaller than antici
pated, one or more of the following may limit the signal strength to the
area.
x
Cell Phone Bars
-
The bars on the cell phone do not indicate coverage area. One
bar may be adequate to successfully place and receive calls. Test coverage area by
successfully c
ompleting calls while disregarding bar indicator.
x
Physical obstructions degrading the cell signal
–
the path of the cell signal is
weakened by objects. Large metal objects block or reflect the signal. Inspect the
coverage area, rearrange any objects in the
path of the cell signal or relocate the
indoor antenna.
x
Output Power Control
–
The
DA4000MR
has an internal output power control
circuit that automatically lowers the power when the inside and outside antenna
are located too close. Verify that inside a
nd outside antennas are located
at least
12
’ apart or more and separated by an exterior wall.
x
Weak Outside Signal
–
If the outside signal is very weak, the interior coverage
area will be small.
As you travel away from all available cell towers the interior
coverage area will lessen until no signal is present outside to amplify.
x
Cabling
–
examine coaxial cable run and verify that the cable is not kinked,
coiled or damaged. Re
-
locate cable to avoid kinks or coils. The serial number on
the
DA4000MR
unit must b
e available.
f. COAXIAL CABLE RECOMMENDATIONS
The
DA4000MR
system includes
3
0’ of Digital Antenna’s
PowerMax
TM
ULTRA low
loss cable and connectors for easy installation. If the application requires more than the
supplied cable,
PowerMax
TM
DA340 ULTRA lo
w loss
25
’ extension cable and
50’,
75’
or 100’
replacement cable
s
are available. Only Digital Antenna authorized cable can
be used to complete the installation. Unauthorized cable usage can be detected and voids
the warranty. LMR400 cable by Times Microwa
ve may be used for cable runs less than
150’, LMR600 may be used for runs less than 200’. For cable runs greater than 200’,
contact Digital Antenna to verify cable selection.
Page 9
9
4
. Marine
or RV
Installation
Review pre
-
installation considerations and
determine site installation plan.
1.
Install supplied outside antenna
(288
-
PW) in a vertical position
with the
supplied
L-bracket
(RV back ladder)
or 1”
-
14 mount
(boat radar arch)
.
Mount the outside
antenna clear of metal objects and obstructions and as hi
gh as possible. (Follow
minimum
12’ i
nside and
o
utside antenna separation guideline)
Antennas must be
separated by a structure and
12
’ or greater distance
with as much vertical
separation as possible
. Vertical separation is better than horizontal.
A
repeat
er
system can not be used in open air such as an open console boat.
WARNING!
-
Only Digital Antenna authorized products may be used
with the
DA4000MR
system. Using unauthorized equipment will harm the
DA4000MR
system, can be detected and voids the warra
nty.2.On supplied
3
0’ cable (
240-30NM
) (or optional
25
’ extension cable
or
50’,
75’
or
100’
replacement
cable
s
) attach N male connector to N female connector on
outside antenna.
Route cable
according to site installation plan to the
DA4000MR
unit.
3.
Attach m
ini-UHF male connector at the end of the supplied
3
0’ cable to
DA4000MR
unit on the port labeled outside antenna. Attach the
15’ cable to the
inside antenna
and
port labeled inside antenna.
DO NOT turn the repeater on
until
antennas and cables
are
securely
attached.
4.
The
DA4000MR
unit has four mounting holes that can be fastened to a secure
surface. (fastening hardware not included) When mounting the
DA4000MR
unit
the inside antenna must be
facing away from the outside antenna
.5.Plug the 12 VDC to 5 VDC powe
r cable (DP515) into the
DA4000MR
unit. Plug
the other end into a 12VDC cigarette style power source.
The 12 VDC power supply
(
DP515
)
has a micro
-
processor controller to turn the
repeater off if not properly installed. If a red flashing light appears on t
he power
supply, relocate the inside and outside antennas until the power supply has a
constant green light. The power supply can be reset by unplugging the cigarette
adapter from the power source.
WARNING!
To have DC power hardwired consult a professi
onal electronic technician.
6.
Turn
the power switch to ON. If the light on the
DA4000MR
unit
and 12VDC
power supply are
green th
e
n the
DA4000MR
system is operating.
Test the
amplifier/repeater system by making a cell call and verifying that the
repeater
in
dicator light does not turn red
or the 12VDC power supply does not flash red
. If
the light on the
DA4000MR
unit is red immediately turn OFF the
DA4000MR
unit and refer to the Amplifier/Repeater status section.
The repeater system
only amplifies existing o
utside cell signal
;
it
does NOT
create a cell signal
. If no outside signal is present
, the repeater has no signal to
amplify
. The outside antenna should be mounted as high as possible to capture the
available cell signal.
Page 10
10
5
. Specifications
Amplif
ier/Repeater Unit
PNDA4000MR
x
Frequency:
Uplink: 824
-
849 MHz and 1850
-
1910 MHz
Downlink: 869
-
895 MHz and 1930
-
1990 MHz
x
Modulations:
ALL
x
Max Output Power: 3W (824
-
849 MHz), 2W (1850
-
1910 MHz)
x
Dynamic Variable Gain:
44dB Max
x
Impedance: 50 ohms
x
Nois
e Figure: <
4
dBxPower Consumption: Standby 5 vdc/0.5A, Uplink 5 vdc/1.5A
x
Internal Fuse: 3A
x
FCC approved, FCC ID: PZO
DA4000SBR
x
Industry Canada approved, IC ID: 4260A
-
DA4000MR
x
Dimensions: 4.5" l x 4.0" w x 1.
12
" h (114mm x 102mm x 32mm)
x
Weight: 12 oz (.34
5 kg)
x
RF Connections:
Outside Antenna Port: Mini
-
UHF Female
Inside Antenna Port: Mini
-
UHF Female
DC Power: Coaxial ID = 2.5mm, OD = 5.5mm (center positive)
x
Indicator: Multi color status indicator
x
Power Switch: Slide switch toward LED = ON
Outside Antenna
PN
288
-PWxRadiation pattern: Omni
-
directional
x
Gain: 9 dBi
x
Bandwidth VSWR: < 1.5:1 = 810
-
950 and 1800
-
1980 MHz
x
Max input power:
12
0 watts
x
Dimensions: 18" l x .75” OD ( 45.7 cm x .2 cm )
x
Weight:
8 oz.
x
RF connector: N female
x
Wind ratin
g: 121.8 mph
x
Installation: supplied L
-
bracket and
1”-14 mount
Inside Antenna
PN426-PWxRadiation pattern:
D
irectional
x
Gain: 9dB
x
Bandwidth VSWR: < 1.5:1 = 810
-
950 and 1800
-
1980 MHz
x
Max input power: 50 watts
x
Dimensions: 8.5” l x 7” w x 1.7” h (210 x 18
0 x 43 mm)
x
Weight:
1.5 lb (.7 kg)
x
RF connector:
Type N
fe
male
x
Installation:
Supplied wall bracket
Page 11
11
Cable
PN240-30NM
x
Length:
3
0’xImpedance: 50 Ohm
x
RF connectors:
Type
N male and mini
-
UHF male factory attached
x
Attenuation at 800 MHz:
5.7
dB per
10
0’xAtt
enuation at 1900 MHz:
8
.5dB per
10
0’
Cable
PN 240
-
15NM
x
Length: 15’
x
Impedance: 50 Ohm
x
RF connectors: Type N male and mini
-
UHF male factory attached
x
Attenuation at 800 MHz: 7.1dB per 100’
x
Attenuation at 1900 MHz: 11.2dB per 100’
Power Cable
PN DP515
x
Input: 9VDC to 24 VDC
x
Output: 5VDC 1.5A
x
Connector: Cigarette lighter style
x
Internal fuse: 3A
x
Cord Length: 76” (1.93m)
x
Output plug: 5.5 x 2.5 x 11mm
Page 12
12
6. Antenna & Accessory Options
For complete spec
ifications
Visit www.DigitalAntenna.com
White
PN
Black
PN
Omni
-
directional Cell Antennas
(Outside)
2.5' Dual Band 9dB Gain Cellular Antenna
w/ male 1"
-
14
854-CW
854-CB
4' Dual Band 9dB Gain Cellular Antenna
w/ male 1"
-
14
883-CW
883-CB
8' Dual Band 9dB Gain Cellular Antenna
w/ male 1"
-
14
897-CW
897-CB
2.5'
Dual Band 9dB Gain Cellular Antenna
w/ wall
-
pole base
996-CW
996-CB
4'
Dual Band 9dB Gain Cellular Antenna
w/ wall
-
pole base
962-CW
962-CB
8'
Dual Band 9dB Gain Cellular Antenna
w/ wall
-
pole base
967-CW
967-CB
High Gain
Directional Cell Antennas
(
Outside)
Multi
-
Band
9 dB gain
Panel Antenna
426-PW
N/A
Multi
-
Band
10 dB gain
Directional Antenna
N/A
489-DB
Low Band
(800 MHz)
14 dB gain
Yagi Cellular
N/A
408-YB
High Band
(1900 MHz) 14 dB
Yagi Cellular
N/A
419-YB
High Gain
Cell Antennas (Inside)
Multi
-
band Ceiling Mount Antenna
433-CM
N/A
Multi
-
Band 9 dB gain
Directional
Panel Antenna
426-PW
N/A
Cables
25
’ Extension Cable (for use with 50’ cable 340
-
50NM only)
340-25
NE
50’
PowerMax
TM
DA340
Cable
Assembly
(
for outside antenna
)
340-50N
M
75’ PowerMax
TM
DA340 Cable Assembly
(for outside antenna)
340-75NM
100’ PowerMax
TM
DA340 Cable Assembly
(for outside antenna)
340-100NM
100’ up to
150’ DA440 Bulk Cable (for outside antenna)
DA440
10’ DA240 Cable Assembly (extends 135
-
RD inside a
ntenna)
240-10FM
20’ DA340 Cable Assembly (extends 135
-
RD inside antenna)
340-20FM
25
’ DA340 Cable Assembly (extends 135
-
RD inside antenna)
340-25
FM
Connectors
Mini-UHF Male (RG174 cable)
DA274
Mini-UHF Male (DA340 cable)
DA434
Mini-UHF Male (
DA440 cable)
DA442
Type N Female (DA340 cable)
DA371
Type N Female (DA440 cable)
DA390
Type N Male (DA340 cable)
DA445
Type N Male (DA440 cable)
DA473
Miscellaneous
Ferrule for mounting
PN
288-PW on 1”x14 male threads
F114
2-way Cellular Com
biner w/ mini
-
UHF female connectors
DA-2100
S
tainless
S
teel
Straight Mount
DM182
S
tainless
S
teel
Ratchet Mount
DM223
Digital Antenna manufactur
e
s cellular amplifiers, repeaters and antennas
to
enhance
communication on land or sea. All products are d
esigned, engineered and manufactured
by Digital Antenna in the USA. Visit
www.DigitalAntenna.com
to view our complete
product line.
Page 13
13
7
. Technical Support
For answers to
most questions access
Digital Anten
na’s knowledgebase and
Troubleshooter section
0
on Digital Antenna’s website
www.DigitalAntenna.com
.
When
contacting Digital antenna regarding your repeater, l
ocate the
product’s
serial number on
the
DA4000MR
u
nit before calling. The serial number is located on the bottom of the
DA4000MR
unit. The
DA4000MR
serial number must be available to authorize technical
support and/or establish a return authorization.
For installation support contact your dealer. For sy
stem warranty issues contact Digital
Antenna Technical Support between the hours of 9:00 AM and 5:00 PM EST, at 954
-
747-7022 or e
-
mail
support@DigitalAntenna.com
. The
DA4000MR
system must be used
with Digi
tal Antenna authorized equipment. The technical support team will only support
Digital Antenna authorized equipment. Contact your dealer for installation questions.
For answers to
Frequently Asked Questions
(FAQs)
visit
Di
gital Antenna’s
Knowledgebase at
www.DigitalAntenna.com
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