04. Troubleshooting
Your LED Lamp does not turn on
When it is out of power, your LED Lamp will not turn on. Reconnect the power adapter before turning
on the LED Lamp.
Your Bluetooth speaker does not turn on
When it is out of power, your LED Lamp will not turn on. Reconnect the power adapter before turning
on the Bluetooth speaker.
Your Bluetooth speaker freezes
If the Bluetooth speaker freezes or hangs, try to resolve it by turning off the Bluetooth speaker and then
turning it on again. If the Bluetooth speaker is still unresponsive, end the Bluetooth connection and recon
nect it. To do this, Touch and hold the Play / Pause button for approximately two seconds twice to turn it
off and turn it on again. When the Bluetooth speaker enters Bluetooth pairing mode, connect the devices
again, and then check the operation of the Bluetooth speaker. If the problem is still not resolved, contact
BROS&COMPANY Service Center.
Your Bluetooth speaker cannot connect to another Bluetooth device
Ensure that your Bluetooth speaker and the other Bluetooth device are within the maximum Bluetooth range
(10 m). On the device you want to connect with, disconnect all paired devices and try to connect again.
Bluetooth connection is often disconnected
If there are obstacles between the devices, the operating distance may be reduced. Ensure that your Bluetooth
speaker and the other Bluetooth device are within the maximum Bluetooth range (10 m). When using the
Bluetooth speaker with other Bluetooth devices, the connection may be affected by electromagnetic waves.
The Bluetooth speaker works differently as described in the manual
Available functions may differ depending on the connected device.
The Bluetooth speaker gets dirty
Gently wipe the Bluetooth speaker with a soft cloth. Do not use chemicals or strong detergents.
Doing so may discolor or corrode the outside the device.
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