Pottawatomie Interactive TV User Manual



 It provides simple, straighorward instrucons for your TV service.

From how to use your Remote Control to Video On Demand, this guide will help you get the most out of

Should you have any quesons that aren’t answered here, simply call us at 405.997.5201.

your Interacve TV service quickly and easily.

Live Connecte d .

Congratulations! And welcome to a whole new Interactive TV Experience.

A world of exciting choices awaits you with hundreds of channels, high-denition programming,
DVR service, Video On Demand and Media Sharing options.

To help you make the most of this experience and get you started quickly and easily, we have
developed this User Guide. It’s everything you ever wanted to know about your TV service with
easy, step-by-step instructions and tips.

If there is any way we can make your TV experience more enjoyable or answer any further questions,
please call us at 405.997.5201.

Table of Contents

Functions of the Remote Control ...............................................................4

How to Navigate and Use the Menu Screen ........................................5

How to Use the Interactive Program Guide .........................................6

How to the Use the Program Info Screen .............................................7

How to Search for a Program .................................................................... 8

How to use DVR Services* ................................................................... 9-22

Controlling Live TV ........................................................................................9

How to Use Video On Demand ........................................................23-27

How to Use Parental Controls ..........................................................28-31

How to Customize Your Guide ............................................................... 32

How to Set Up a Favorite Channels List ........................................33-34

How to Change Your TV Settings .................................................... 35-36

Viewing Caller ID Information on your TV ......................................... 37

Programming the Remote Control ................................................38-39

Troubleshooting ......................................................................................... 40

Notice of Customer Rights and Information ..............................41-43



BLUE CAPS

refer to buttons on your remote control.

RED CAPS

refer to names on your TV screen.

Table of Contents

*You must subscribe to DVR service for this section.

3

Your Remote Control

Your Remote Control

4

How to Navigate and Use the Menu Screens

Use the ARROW BUTTONS and/or the CH/PG buttons, then press OK on your remote control to
navigate through the menus and screens and select programs.

The Menu screen provides access to the features of your TV service.

1. Press MENU. The MENU SCREEN appears.

2. Press the RIGHT ARROW and LEFT ARROW buttons to highlight a heading, such as LIVE TV, on
the horizontal menu bar.

3. Press the UP ARROW and DOWN ARROW buttons to highlight an item, such as GUIDE, under
the heading.

4. Press OK to select the item.

5. Press BACK to return to the previous screen.

6. Press EXIT TO TV at any time to return to TV viewing.

How to Navigate and Use the Menu Screens

5

How to Use the Interacve Program Guide

THE INTERACTIVE PROGRAM GUIDE

The Interactive Program Guide, referred to simply as the ‘Guide,’ is easy to use and helps you
quickly nd your favorite shows.

1. Press GUIDE.

2. Press the UP ARROW and DOWN ARROW or CH/PG to scroll vertically through the Guide. You can
press the CH/PG button to go through a whole page of the Guide at a time.

3. Press the RIGHT ARROW and LEFT ARROW buttons to scroll horizontally through the Guide to
see what is playing at a later time.

How to Use the Interacve Program Guide

4. Highlight the program you want and press OK. If the program is currently available, it will begin
playing. If the program is on at a later time, a Program Info screen will appear with options to
choose from.

5. Press EXIT TO TV at any time to return to TV viewing.

6

How to Use the Program Info Screen

The PROGRAM INFO SCREEN displays information about programs in the Guide, and provides
access to a variety of options related to the program.

1. Press GUIDE.

2. Press the UP ARROW and DOWN ARROW or CH/PG to highlight the program you’re interested in.

3. Press INFO and the PROGRAM INFO SCREEN appears.

4. Under the SUMMARY heading, highlight one of the following options and press OK:

• WATCH - To tune to the program if it is currently on.

• *RECORD EPISODE - To record the program. This option will only appear if you have DVR

service. See HOW TO USE DVR SERVICE for more information.

• *RECORD SERIES - To record the series for this program. This option will only appear if you have

DVR service. See HOW TO USE DVR SERVICE for more information.

• RENT - To rent the program. This option appears if you are in the Program Info screen for a

Video On Demand movie or Pay Per View event. See HOW TO USE VIDEO ON DEMAND for
more information.

5. Press the RIGHT ARROW button on the horizontal menu bar to view additional details of the

program. Use the UP ARROW and DOWN ARROW buttons and press OK to select additional
information.

QUICK TIP:

If you want to nd out more about the program you are currently watching, just press the INFO button on your remote
control, then EXIT TO TV to return to TV viewing.

*You must subscribe to DVR service for this section.

How to Use the Program Info Screen

7

How to Search for a Program

You can use the search function when you know the title of the program you want to watch, or the
name of the person, such as an actor or director, involved in the program.

1. Press MENU.

2. Under LIVE TV , highlight SEARCH, and press OK. These options appear on the SEARCH SCREEN:

• ALPHABETIC KEYPAD - Highlight and select the letters to search for the program or person you

are looking for.

• [____] To add a space in between words you are searching for.

• To delete a letter/number.

How to Search for a Program

• 123 To activate the numeric keypad to search by number.

• OPTIONS To narrow down your search by ltering your results.

3. To begin your search, use the ARROW BUTTONS to highlight the rst letter or number you are
searching for, then press OK. On the right hand side of your screen, a list of programs or names
that contain the letter you entered will appear (rst letter of a word).

4. To narrow down your search, continue to enter letters/numbers as in step 3. Or, highlight

OPTIONS and press OK. You can lter your results in the following ways:

• ALL RESULTS - Displays people, program titles, and Video On Demand programs that match the

search text.

• TITLES - Displays program titles and Video On Demand programs that match the search text.

• VIDEO ON DEMAND - Displays only Video On Demand programs that match the search text.

• PEOPLE - Displays only people who match the search text.

5. Once you see the title of the program or name in the box on the right, use the ARROW BUTTONS
to highlight it, then press OK.

• If you select a program title, details of the program will appear. To watch a program currently

on, highlight the program and press OK. To schedule a recording of the program, see HOW TO

USE DVR SERVICE.

• If you select a person’s name, programs featuring that person will appear. To watch a program

currently on, highlight the program and press OK. To schedule a recording of the program, see

HOW TO USE DVR SERVICE.

6. Press EXIT TO TV at any time to return to TV viewing.

QUICK TIPS:

A quick way to access search options is to press the ENTER/ZOOM button on your remote while the search menu is open.

8

How to Use DVR Service*

With DVR Service (Digital Video Recording), you can control live TV and recorded programs.

LIVE TV

Only available on the main DVR Set-Top Box

If you subscribe to DVR, your DVR will create a temporary recording of the channel you are
watching. This feature is called a “buer”. Your DVR will buer up to 1.5 hours of programming and
will continue until you either:

(1) switch to another channel (at which time it will begin buering the program you just tuned to
and remove the previous program stored in the buer) or

(2) turn o your set-top box (the buer is then cleared).

You can control Live TV using the same control buttons that you use to pause, fast-forward, and
rewind Video On Demand.

While watching a Live TV program, your actions are shown on a status bar at the bottom of your
screen.

Live TV Options

• Pause a Live Program: Press PAUSE to freeze the program. Press PLAY to resume watching at

normal speed.

• Rewind or Fast-Forward a Live Program: Press REW or FF up to three times to increase the speed. Or

use the REPLAY and FWD buttons to jump forward and back in short segments.

• The status bar at the bottom of your screen will indicate where you are in the program. You

can only Fast-Forward up to the point of the Live TV program. Press PLAY to resume watching
at normal speed.

• Catch up to the Live TV Program: When you pause or rewind a Live TV program, you can return to

the point of Live programming at any time by pressing the FWD button on your remote con­trol.

How to Use DVR Service

6. Press PLAY at any time to bring up the status bar.

*You must subscribe to DVR service for this section.

9

How to Use DVR Service*

WHOLE HOME DVR

If you have more than one set-top box in your home, you can record and watch your programs on
any set-top box, enabling the freedom to view and record television in any room of your home.
While watching a recorded program on any set-top box, you can pause, stop, rewind, and fast­forward the recording. Whole Home DVR allows to you watch any recorded programming, on any
set-top box, in the home network.

RECORDING SINGLE TV PROGRAMS

With DVR service, you can record current shows, schedule future shows to be recorded, and watch
the recorded shows at any time. You can record an individual show or a series of episodes that
occur at regular intervals.

RECORDING A SINGLE PROGRAM YOU ARE CURRENTLY WATCHING

While watching Live TV, you can record the program you are watching until its scheduled end time,
or add extra time at the end to ensure that the whole program records.

1. Press RECORD. The message “Recording” appears briey on the screen. The Record light on your
set-top box lights up and remains on while the program is recording.

To control when the recording ends:

How to Use DVR Service

1. Press INFO.

2. Highlight RECORD OPTIONS, and press OK. The RECORD OPTIONS SCREEN appears.

3. Highlight the text under STOP RECORDING, and press OK.

4. Highlight one of the following options and press OK:

• At scheduled time

• 5 minutes after

• 15 minutes after

• 30 minutes after

• 1 hour after

• 2 hours after

• 3 hours after
Or highlight CANCEL CHANGES and press OK to keep your current setting.

5. Highlight SAVE CHANGES, and press OK.

10

*You must subscribe to DVR service for this section.

How to Use DVR Service*

CHANGING HOW LONG THE RECORDING WILL BE STORED

1. Press RECORDED TV.

2. Press the RIGHT ARROW button to highlight BY DATE or BY TITLE, and press OK.

3. Highlight the program you want, and press OK.

4. Highlight the text under KEEP UNTIL, and press OK.

5. Highlight one of the following options, and press OK:

• SPACE NEEDED - Automatically erases the program when space is needed for a new recording.

• ERASE - Stores the program until you choose to erase it.

• DON’T CHANGE - Choose this option and press OK to keep your current setting.

STOPPING THE RECORDING OF THE PROGRAM YOU ARE WATCHING

1. Press STOP while watching a Live TV program. A message appears to enable you to stop or continue

recording.

2. Highlight STOP RECORDING, and press OK. The message RECORDING STOPPED appears.

Or, highlight KEEP RECORDING, and press OK.

DETERMINING IF THE PROGRAM YOU ARE WATCHING IS RECORDING

There are several ways to determine whether a program, that is currently playing, is recording.

• Press the INFO button. The program will have a red dot beside the program if it is recording.

• Or, press GUIDE. Programs that are recording will have a red dot beside them.

• Or, press RECORDED TV. The RECORDED TV SCREEN displays the title of a recorded program as
soon as it begins recording, with a red dot beside the title.

How to Use DVR Service

QUICK TIP:

Pressing the RECORD button twice while highlighting a program in the guide schedules a Series Recording. Three
overlapping dots will appear. See HOW TO RECORD A SERIES for more information.

*You must subscribe to DVR service for this section.

11

How to Use DVR Service*

• Or, look at the record light on the set-top box. If the red light is on, the DVR is recording a

channel. However, this does not mean it is recording the channel you are currently watching.

RECORDING A SINGLE PROGRAM USING THE GUIDE

You can use the Guide to schedule a recording of a program that is currently showing or one that
will be shown in the future.

1. Press GUIDE.

2. Use the ARROW BUTTONS or CH/PG to highlight a program that you want to record.

12

3. Press RECORD. A red dot will appear by the program to indicate the program is now scheduled
to record.

To control when the recording ends:

1. Press INFO.

2. Highlight RECORD OPTIONS, and press OK. The RECORD OPTIONS SCREEN appears.

How to Use DVR Service

3. Highlight the text under STOP RECORDING, and press OK.

4. Highlight one of the following options and press OK:

• At scheduled time

• 5 minutes after

• 15 minutes after

• 30 minutes after

• 1 hour after

• 2 hours after

• 3 hours after
Or highlight CANCEL CHANGES and press OK to keep your current setting.

5. Highlight SAVE CHANGES, and press OK. A RECORDING SCHEDULED message appears briey on your
screen.

*You must subscribe to DVR service for this section.

How to Use DVR Service*

RECORDING A SINGLE PROGRAM BY CHANNEL, DATE, AND TIME

You can schedule a recording manually by specifying the channel, date, time, and duration. You
can only schedule single recordings of single programs using this screen, not a series.

1. Press RECORDED TV.

2. Press the RIGHT ARROW button to highlight ADD RECORDING.

3. Highlight CHANNEL and TIME, and press OK. The MANUAL RECORD SCREEN appears.

4. Highlight the TEXT ENTRY BOX under CHANNEL. Use the NUMERIC KEYPAD on your remote

to enter the channel you want to record.

5. Highlight the TEXT ENTRY BOX under DATE, and press OK. Highlight the DATE you want,

press OK.

6. Highlight the TEXT ENTRY BOX under START. Use the NUMERIC KEYPAD on your remote to enter

the time you want the recording to start. Press OK to change to AM or PM.

7. Highlight the TEXT ENTRY BOX under STOP. Use the NUMERIC KEYPAD on your remote to enter

the time you want the recording to end. Press OK to change to AM or PM.

8. To change how long you want to keep the recording, highlight the text under KEEP UNTIL, and

press OK. You can select one of the following options:

• SPACE NEEDED - Automatically erases the program when space is needed for a new recording.

• ERASE - Stores the program until you choose to erase it.

9. Highlight the setting you prefer and press OK. Or, highlight DON’T CHANGE and press OK to

keep your current setting.

10. To activate your settings, highlight RECORD, and press OK. Or, highlight DON’T RECORD and

press OK to choose not to record.

How to Use DVR Service

QUICK TIP:

When you schedule a program to be recorded, the recording completes even if your TV and set-top box are o. This
applies to both scheduled recordings, as well as when you press the RECORD button while watching Live TV.

*You must subscribe to DVR service for this section.

13

How to Use DVR Service*

HOW TO RECORD A SERIES

DVR service also allows you to record recurring programs, such as episodes in a series. Once
scheduled, a series recording occurs until cancelled.

1. Press GUIDE.

2. Use the ARROW BUTTONS or CH/PG to highlight the program you want to record.

3. Press RECORD twice. A red dot appears on the rst press, and three overlapping dots appear on
the second press. This indicates that a series is set to record. Your DVR service will now record that
program at the same time on the same day each week for the time shown in the Guide.

RECORDING A SERIES USING THE PROGRAM INFO SCREEN

1. Press GUIDE.

2. Use the ARROW BUTTONS or CH/PG to highlight the program you want to record.

3. Press INFO. The PROGRAM INFO SCREEN appears.

14

How to Use DVR Service

4. On the PROGRAM INFO SCREEN, highlight RECORD SERIES, and press OK. The RECORD SERIES

SCREEN appears.

5. To change the time of recording, highlight the TEXT UNDER TIME, and press OK. Highlight one of
the following options and press OK:

• ANY DAY, AROUND XX:XX AM/PM - Records programs any day of the week, as long as they

occur at or near the same time as the selected episode.

• ANY DAY, ANY TIME - Records programs any day of the week at any time.

• ANY DAY, ANY TIME, ONCE PER DAY - Records programs any day and time, but records only one

episode per day.

You can also select DON’T CHANGE to keep current settings.

6. To change the type of recording, highlight the text under SHOW TYPE, and press OK. Highlight
one of the following options, and press OK:

• FIRST RUN and RERUN - Records rst-run and all subsequent reruns of this program.

• FIRST RUN ONLY - Records rst-run episodes, but will not record reruns.

*You must subscribe to DVR service for this section.

How to Use DVR Service*

RECORDING A SERIES, CONTINUED

7. To add extra time to ensure that you record each entire episode, highlight the text under STOP

RECORDING and press OK:

• At scheduled time

• 5 minutes after

• 15 minutes after

• 30 minutes after

• 1 hour after

• 2 hours after

• 3 hours after

Or highlight DON’T CHANGE and press OK to keep your current setting.

8. To activate your settings, highlight RECORD, and press OK.

CANCELING SCHEDULED RECORDINGS

The easiest way to cancel a single or series recording is by using the Guide. Individually scheduled
recordings are marked by a red dot, and series recordings are marked by three overlapping dots.

1. Press GUIDE.

2. Use the ARROW BUTTONS or CH/PG to highlight the program you want to cancel recording.

3. If the program is an individually scheduled recording (shown by a single red dot), press RECORD

twice. The rst press changes the program to a series recording (three overlapping dots), and
the second press cancels the recording (the dots disappear). A RECORDING CANCELED message
appears on the screen.

4. If the program is a series recording (three overlapping dots), press RECORD once. This cancels

the entire series recording, and the dots disappear from the Guide. A RECORDING CANCELED
message appears on the screen.

RESOLVING RECORDING CONFLICTS

Your set-top box can record a limited number of programs at a time. Recording conicts occur
when you try to schedule more than the allowable recordings at a time. The next section will
detail how to resolve recording conicts.

How to Use DVR Service

*You must subscribe to DVR service for this section.

15

How to Use DVR Service*

RESOLVING CONFLICTS FOR A SINGLE RECORDING

When an individual recording conicts with one or more previously scheduled recordings, a

RECORDING CONFLICT screen alerts you to the problem.

1. To cancel recording the program that caused the conict, highlight DON’T RECORD (Program
Name), and press OK. Highlight CANCEL RECORDING, and press OK. Or, highlight DON’T CANCEL
and press OK if you do not want to cancel the recording.

2. To resolve the conict by changing which programs will be recorded, highlight RESOLVE

CONFLICT and press OK.

3. Highlight the program you want to record and press OK.

How to Use DVR Service

The program(s) scheduled to be recorded will be marked with a red dot. When you select one
program to record, the program or programs beneath it will have their red dots removed.

4. To save your settings, highlight SAVE CHANGES and press OK.

After you resolve the conict, a conict icon (the crossed-out red dot) appears in the Guide by
each overridden program. This noties that the program has been scheduled, but will not be
recorded. If the conict resolves (for example a conicting show is cancelled or moved), the
overridden show will be recorded.

*You must subscribe to DVR service for this section.

16

How to Use DVR Service*

RESOLVING CONFLICTS FOR A SERIES RECORDING

When episodes of a series recording conict with previously scheduled recordings, a RECORDING

CONFLICT SCREEN enables you to choose how to resolve the conict.

To record all episodes of the series and override recordings that conict:

1. Highlight RECORD ALL EPISODES OF (Series Name) and press OK.

The recordings of episodes for this particular series will override any previously scheduled
recordings that were conicting. A conict icon appears in the Guide by each overridden program.

To record only those episodes that do not conict with previously scheduled recordings:

1. Highlight RECORD THIS SERIES only when no conict occurs, and press OK.

Episodes that conict with previously scheduled recordings are not recorded. The previously
scheduled recordings occur as planned.

To manually choose which episodes will record:

1. Highlight CHOOSE WHICH SHOWS TO RECORD, and press OK. You will see a list of all the

conicting episodes of the new series.

*You must subscribe to DVR service for this section.

How to Use DVR Service

17

How to Use DVR Service*

2. To record one of the conicting episodes, highlight the program you want to record, and press

OK. The PROGRAM INFO SCREEN will appear with information on that program.

3. Highlight RESOLVE CONFLICT, and press OK. The RECORDING CONFLICT SCREEN appears, listing
the conicting recordings.

4. Highlight the program you want to record, and press OK. The program(s) scheduled to be
recorded will be marked with a red dot. When you select one program to record, the program(s)
beneath it will have their red dot(s) removed.

5. Highlight SAVE CHANGES, and press OK. A SERIES RECORDING SCHEDULED message appears
briey on your screen.

How to Use DVR Service

RECORDING OR CLEARING AN OVERRIDDEN SINGLE RECORDING

An individual conict icon (the crossed out red dot) in the Guide marks an individual recording
that was cancelled in favor of another recording.

When you select the overridden recording in the Guide, the PROGRAM INFO SCREEN appears. You
can handle an overridden recording in one of the following ways:

• Leave it as is.

• If you cancel the recording conict ‘winner’, the overridden recording will be scheduled for

recording. The conict icon will turn back into a red dot.

• Record the overridden program in place of the previous conict winner.

• Clear the conict icon so the overridden program is not recorded even if you cancel the

previous conict winner.

18

*You must subscribe to DVR service for this section.

How to Use DVR Service*

RECORDING OR CLEARING AN OVERRIDDEN SINGLE RECORDING, CONTINUED

1. Press GUIDE.

2. Use the ARROW BUTTONS or CH/PG to highlight the overridden program, and press OK. A

PROGRAM INFO SCREEN appears.

3. To record an overridden program instead of the previous conict winner, highlight RESOLVE

CONFLICT, and press OK. A SCHEDULING CONFLICT SCREEN appears. Highlight the overridden

program, and press OK. The recording for the overridden episode overrides the recording for the
previous conict winner.

4. Select SERIES INFO in the PROGRAM INFO SCREEN.

5. Or, to clear the conict icon, highlight TRY AGAIN LATER, and press OK. The conict icon

disappears from the Guide.

RECORDING OR CLEARING AN OVERRIDDEN SERIES RECORDING

A series conict icon (crossed out, three overlapping red dots) in the Guide marks a series episode
that was cancelled in favor of another recording. When you select an overridden series episode in
the Guide, a PROGRAM INFO SCREEN appears.

You can handle an overridden series episode in one the following ways.

• Leave it as is.

• If you cancel the conict winner later, the overridden series episode is rescheduled for the
recording.
The conict icon reverts to overlapping red dots.

• Record the overridden series episodes in place of the previous conict winner.

• Clear the conict icon the cancel the entire series recording.

1. Press GUIDE.

2. Use the ARROW BUTTONS or CH/PG to highlight the overridden episode, and press OK. A

PROGRAM INFO SCREEN appears.

3. To record an overridden series episode instead of the previous conict winner, highlight

RESOLVE CONFLICT, and press OK. The recording for the overridden episode overrides and cancels

the recording for the previous conict winner.

How to Use DVR Service

4. Or, to cancel a series recording, highlight CANCEL SERIES, and press OK. In the conrmation

screen, highlight CANCEL SERIES, and press OK. The entire series recording is cancelled. All series
conict icons for it are cleared. This does not erase episodes that were previously recorded.

*You must subscribe to DVR service for this section.

19

How to Use DVR Service*

VIEWING A LIST OF SCHEDULED RECORDINGS

Use the RECORDED TV SCREEN to view a list of programs that are scheduled to be recorded.

1. Press RECORDED TV. The RECORDED TV SCREEN appears.

2. Press the RIGHT ARROW button to highlight SCHEDULED on the horizontal menu bar. The

RECORDED TV SCREEN now lists all upcoming recordings in the order in which they will be

recorded.

3. Use the ARROW BUTTONS or CH/PG to scroll through the list.

How to Use DVR Service

VIEWING A LIST OF SCHEDULED SERIES RECORDINGS

You can view a list of the series that you have scheduled to record.

1. Press RECORDED TV. The RECORDED TV SCREEN appears.

2. Use the RIGHT ARROW button to highlight SERIES on the horizontal menu bar. The RECORDED

TV SCREEN lists the series scheduled to record.

3. Use the ARROW BUTTONS or CH/PG to scroll through the list.

USING THE RECORDED TV CHANNEL

You can also access RECORDED TV through channel 9999 in your Guide. You can tune to the
channel and away from the channel, just as you would any other channel, to access your
recordings.

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*You must subscribe to DVR service for this section.

How to Use DVR Service*

PLAYING A RECORDED PROGRAM

After you have recorded a program, you can watch it whenever you want.

1. Press RECORDED TV. The RECORDED TV SCREEN lists your available recordings by date, from the
most recently recorded programs to the oldest.

2. Highlight the RECORDED SHOW that you want to watch, and press OK. The PROGRAM INFO

SCREEN appears.

3. In the PROGRAM INFO SCREEN:

• Highlight PLAY, and press OK to play the recording from the beginning.

• If you stopped watching the recorded program and want to begin watching again from where
you left o, highlight RESUME PLAY, and press OK.

• If you stopped watching the recorded program and want to start over again, highlight START

OVER, and press OK.

CONTROLLING PLAYBACK

You can control recorded TV using the same playback control buttons that you use to pause,
rewind and fast-forward Video On Demand programs. See CONTROLLING LIVE TV for more
information.

WHAT TO DO WHEN A RECORDING FINISHES PLAYING

When a recording nishes playing, it stops and displays the FINISHED SCREEN.

How to Use DVR Service

QUICK TIP:

To see a list of the recordings in alphabetical order, press the RIGHT ARROW BUTTON to highlight BY TITLE on the
horizontal menu bar.

*You must subscribe to DVR service for this section.

21

How to Use DVR Service*

Highlight one of the following options, and press OK.

• START OVER - The program will replay from the beginning.

• ERASE - The program will be removed from your DVR.

• RECORDED TV - Displays a list of your recordings.

• WATCH LIVE TV - Brings you back to the last channel you were watching.

STOPPING A RECORDED PROGRAM

You can stop a recording at any time by pressing the STOP button on your remote control.
Highlight one of the following options, and press OK.

• RESUME PLAY - The program will continue to play from the point at which you pressed STOP.

• START OVER - The program will replay from the beginning.

• ERASE - The program will be removed from your DVR.

• RECORDED TV - Displays a list of your recordings.

• WATCH LIVE TV - Brings you back to the last channel you were watching.

How to Use DVR Service

ERASING AN EXISTING RECORDING

A program you record remains in your Recorded TV library until you erase it or until the set-top
box erases old recordings to make space for new recordings (which you can determine for yourself

- see CHANGING HOW LONG THE RECORDING WILL BE STORED for more information). You can
erase a recorded program manually to make room for new recordings.

1. Press RECORDED TV.

2. Highlight the recorded program you want to erase, and press OK. The PROGRAM INFO SCREEN
appears.

3. Highlight ERASE, and press OK. A CONFIRMATION message appears.

4. Highlight ERASE again, and press OK. This erases the program permanently. You cannot recall it.
You can also select DON’T ERASE to avoid erasing the program.

22

*You must subscribe to DVR service for this section.

How to Use Video On Demand

Video On Demand allows you to rent movies without leaving the comfort of your couch. You’ll
never have to return a movie again, or pay another late fee. With Video On Demand you can:

• Watch the movies you rent as many times as you want, whenever you want, usually within

a 24-hour rental window. The amount of time in the rental window can vary based on the
program.

• Easily rewind, fast-forward, and pause your movies; no extra equipment needed.

• Instantly access our movie library with your remote control. Our library is continually updated

with new and exciting movies and programs.

The VIDEO ON DEMAND SCREEN provides a simple online storefront that makes it easy to nd and
rent video programs.

1. Press ON DEMAND. The VIDEO ON DEMAND SCREEN appears with the following categories:

CURRENT RENTALS - If you have rented a Video On Demand movie(s) within the past 24 hours,

it will display here.

MOVIES ON DEMAND - Displays subcategories, including genres.

EVENTS - Displays specialty programming.

FREE ON DEMAND - Displays content available at no charge.

HD - Displays what’ s available in high-denition.

2. Press the RIGHT ARROW button to highlight a video category, and then the DOWN ARROW

button to highlight a genre or subcategory, and press OK.

3. Highlight the video you want, and press OK.

4. A PROGRAM INFO SCREEN appears and enables you to do the following:

• RENT THE VIDEO - To purchase a video rental.

• WATCH PREVIEW - To watch a preview of the video, free of charge.

• PEOPLE SEARCH - Located on the horizontal menu bar, this will reveal more about the people

involved in the video.

How to Use Video On Demand

QUICK TIP:

If a video is locked by Parental Locking, enter your PIN to unlock the video. The video will remain unlocked until you n-

ish the video or until you tune to another program. See HOW TO USE PARENTAL LOCKING for more information.

23

How to Use Video On Demand

5. To rent the video, highlight, “RENT FOR $___”, and press OK.

6. To conrm your selection, highlight RENT, and press OK.

The video will begin playing immediately.

USING THE VIDEO ON DEMAND CHANNEL

You can also access VIDEO ON DEMAND through channel 2 in your Guide. You can tune to and
away from the channel, just as you would any other channel, to access any current rentals.

How to Use Video On Demand

PLAYING VIDEOS THAT YOU HAVE RENTED

You can play your rented video anytime within the stated rental window.

1. Press VIDEO ON DEMAND. The Current Rentals screen will appear.

2. Highlight the video you want to watch, and press OK.

3. Highlight PLAY, and press OK.

QUICK TIP:

If you had previously paused the video before it was nished, the video resumes from where it left o. To restart the

video from the beginning, press STOP, highlight START OVER, and press OK.

24

How to Use Video On Demand

CONTROLLING VIDEOS

You can pause, rewind, and fast-forward videos using your remote control.

There are dierent results for some of the buttons depending on which button was pressed
previously.

1. Press PAUSE to freeze the video. Press PLAY to start playing again.

2. Press STOP. Highlight one of the following options and press OK:

RESUME PLAY - The program will begin playing from the point at which you pressed STOP.

VIDEO ON DEMAND - Takes you back to the main Video On Demand screen.

START OVER - Replays the rented program from the beginning.

WATCH LIVE TV - Tunes to the last channel you were on before watching the rented program.

3. Press REW or FF to rewind or fast-forward through the video. Press REW or FF once, twice or

three times to rewind or fast-forward at increasing speeds.

4. Press FWD or REPLAY to skip forward or backward in short segments.

WHAT TO DO WHEN A VIDEO ON DEMAND PROGRAM FINISHES

When a rented video nishes playing, the FINISHED SCREEN appears. Highlight one of the
following options and press OK.

VIDEO ON DEMAND - Takes you back to the main Video On Demand Screen.

START OVER - Replays the rented program from the beginning.

WATCH LIVE TV - Tunes to the last channel you were on before watching the rented program.

How to Use Video On Demand

QUICK TIP:

If the video is locked by parental locking, enter your PIN to unlock the video. The video will remain unlocked until you

nish the video or tune to another program. See HOW TO USE PARENTAL LOCKING for more information.

25

How to Use Video On Demand

PAY-PER-VIEW EVENTS

Pay-per-view (PPV) service gives you front row seating to some of the best live TV events from
mixed martial arts and wrestling, to hockey and other special events without leaving the comfort
of your couch. The PPV features allow you to rent live event programs using the Interactive
Program Guide (“Guide”) or while watching a channel in full screen.

USING THE GUIDE TO RENT AND RECORD PAY-PER-VIEW EVENTS

Pay-per-view events appear as channels 301 and 358 in the Guide.

1. Press GUIDE.

2. Use the ARROW BUTTONS to move through the listings to the channels containing the PPV
event you want to rent.

The PPV events appear in the scheduled time slot along with event details.

3. Press INFO to display the PROGRAM INFO SCREEN.

How to Use Video On Demand

QUICK TIPS:

• After renting a PPV event, you must wait until its scheduled time before you can watch it.

• You can record the event at its scheduled time and watch it whenever you want after that.

• You are charged for a rented PPV event even if you do not watch it.

26

How to Use Video On Demand

4. With RENT FOR highlighted, press OK.

If you have set rental locks using the Parental Controls feature, the lock screen appears. To unlock
the event, press OK, enter your rental locking PIN, select UNLOCK THIS PROGRAM, and then press

OK.

If you don’t want to rent the event, select DON’T RENT to exit and you will return to the PROGRAM

INFO SCREEN. Press EXIT TO TV to return to live TV.

5. A conrmation message appears and your video begins to play.

WATCHING PAY-PER-VIEW EVENTS

A PPV event starts and ends at a specic time. Unless you have recorded the event, you can watch
it only during that time slot.

CONTROLLING A PAY-PER-VIEW EVENT

If you subscribe to DVR service, once you have tuned to a PPV event you can pause and control it
like any other live TV program.

RECORDING A PAY-PER-VIEW EVENT WHILE WATCHING THE CHANNEL

1. Tune to the channel for the PPV event that you want to record.

2. Press the RECORD button on your remote control.

• If the event is not yet playing and you are watching the graphic or preview that precedes it,
the message RECORDING SCHEDULED appears. The event will record during its time slot.

• If the event is playing, the message RECORDING appears, and the event begins recording
immediately.

How to Use Video On Demand

27

How to Use Parental Controls

Some programming contains explicit adult content, scenes of violence and coarse language. With
Parental Locking, you can easily block material that you think is inappropriate for family viewing
by setting a PIN that viewers must enter in order to view blocked content. In addition, parental
locking also prevents viewing the program in ‘Picture In Picture’ mode.

GETTING READY TO USE PARENTAL LOCKING

Your Parental Locking Settings will only be eective on the TV you set them up on. You will have to
set up your Parental Locking Settings on each TV if you have more than one set-top box.

To open the Parental Locking Settings screen:

1. Press MENU.

2. Press the RIGHT ARROW button to highlight SETTINGS on the horizontal menu bar.

3. Highlight PARENTAL CONTROLS, and press OK.

4. Highlight PARENTAL LOCKING, and press OK.

5. Use the NUMERIC KEYPAD to enter a four-digit PIN.

How to Use Parental Controls

Note: If you made an error, press DELETE to erase the previously typed digit.
If a PIN has already been set, enter your previously set PIN. The PARENTAL LOCKING SETTINGS SCREEN
appears.

6. Using the PARENTAL LOCKING SETTINGS SCREEN, you can do the following:

• Lock specic channels.

• Lock TV and Movie ratings.

• Lock unrated movies and TV programs.

• Change a PIN

28

How to Use Parental Controls

LOCKING SPECIFIC CHANNELS

Viewers can be required to enter a PIN to view specic channels. Locked channels still appear in
the Guide, unless removed. Viewers will need to enter a PIN in order to watch the locked channel.

1. Open the PARENTAL LOCKING SETTINGS SCREEN as described in GETTING READY TO USE

PARENTAL LOCKING.

2. Press the DOWN ARROW button to highlight CHANNELS, and press OK. The LOCK CHANNELS

SETTINGS SCREEN appears, showing a list of all channels (both locked and unlocked channels).

• If a channel is unlocked, no lock icon is shown.

• If a channel is already locked, a lock icon is shown.

3. Press the RIGHT ARROW button to move to the channel listing.

4. Use the UP ARROW and DOWN ARROW buttons or CH/PG to highlight the channel that you

want to lock or unlock, and press OK to change the lock setting:

• To unlock all channels, highlight UNLOCK ALL, and press OK.

• To view only the locked channels, highlight VIEW LOCKED ONLY, and press OK.

• To restore the full list of locked and unlocked channels, highlight VIEW ALL CHANNELS, and
press OK.

5. To save your changes, highlight SAVE, and press OK. You can also select DON’T SAVE to exit from

this screen without saving your changes.

6. If you have nished setting up parental locking, highlight LOCK, and press OK.

LOCKING TV AND MOVIE RATINGS

Viewers can be required to enter a PIN to view movies and TV programs with a specic rating.

1. Open the PARENTAL LOCKING SETTINGS SCREEN as described in GETTING READY TO USE

PARENTAL LOCKING.

2. Use the UP ARROW and DOWN ARROW buttons to highlight TV PARENTAL GUIDELINES or MOVIE

RATINGS.

How to Use Parental Controls

QUICK TIP:

You may have to press the EXIT TO TV button on your remote, and then enter your PIN to unlock a locked program.

29

How to Use Parental Controls

LOCKING TV AND MOVIE RATINGS, CONT.

A lock icon appears next to the lowest locked rating and all the ratings above that ratings. Viewers
cannot view programs with that rating, or any higher rating, without entering the correct PIN.

3. Use the UP ARROW and DOWN ARROW buttons to highlight the LOWEST RATING that you want
to lock and press OK until a lock icon appears next to that rating and all ratings above it.

4. To unlock all ratings, highlight UNLOCK ALL, and press OK to all the lock icons disappear.

5. To save your changes, highlight SAVE, and press OK. You can also select DON’T SAVE to exit from
this screen without saving your changes.

6. If you have nished setting up parental locking, highlight LOCK, and press OK.

LOCKING UNRATED MOVIES AND TV PROGRAMS

Viewers can be required to enter a PIN to view videos and other programs that are not rated.

1. Open the PARENTAL LOCKING SETTINGS SCREEN as described in GETTING READY TO USE

PARENTAL LOCKING.

How to Use Parental Controls

2. Use the ARROW BUTTONS buttons to highlight the CHANGE option for unrated content.

3. Press OK. The lock UNRATED CONTENT SCREEN appears.

4. Press the RIGHT ARROW button to highlight the LOCK UNRATED PROGRAMMING option, and
press OK until a lock icon appears.

NOTE: To unlock unrated programming, press OK until no lock icon is shown.

5. To save your changes, highlight SAVE, and press OK. You can also select DON’T SAVE to exit from
this screen without saving the changed setting.

6. If you have nished setting up parental locking, highlight LOCK and press OK.

30

How to Use Parental Controls

CHANGING YOUR PIN

1. Open the PARENTAL LOCKING SETTINGS SCREEN as described in GETTING READY TO USE PARENTAL

LOCKING.

2. Use the ARROW BUTTONS buttons to highlight the CHANGE PIN, and press OK.

3. Use the NUMERIC KEYPAD to enter a four-digit PIN, and then enter the PIN again to conrm it.

4. If you have nished setting up your new PIN, highlight LOCK, and press OK.

WATCHING A LOCKED PROGRAM

You can unlock a currently playing program by specifying the correct PIN.

1. From the LOCKED PROGRAM SCREEN that appears, press OK.

2. Enter your four-digit PIN using the Use the NUMERIC KEYPAD.

3. Highlight UNLOCK, and press OK.

To remain on the locked program screen without unlocking the program, highlight DON’T

UNLOCK, and press OK.

LOCKING RENTALS

1. Press MENU.

2. Press the RIGHT ARROW button to highlight SETTINGS.

3. Highlight PARENTAL CONTROLS, and press OK.

4. Highlight RENTAL LOCKING, and press OK. Enter the PIN you have previously set.

5. Press the RIGHT ARROW button to highlight RENTAL LOCKING, and press OK. A lock icon appears

next to Rental Locking.

6. To unlock rentals, press OK again to clear the lock icon.

7. To save your settings, highlight SAVE, and press OK. You can also select DON’T SAVE to exit from

this screen without saving the changed setting.

How to Use Parental Controls

31

How to Customize Your Guide

With this feature, you can remove channels from appearing in the Guide.

1. Press MENU.

2. Press the RIGHT ARROW button to highlight SETTINGS.

3. Highlight TELEVISION, and press OK.

4. Highlight CUSTOMIZE CHANNEL GUIDE, and press OK.

Channels that are currently displayed in the Guide have a check mark in front of them. Channels
that are not currently displayed in the Guide do not have a check mark in front of them.

5. Use the UP ARROW and DOWN ARROW or CH/PG to go through the list of channels. You can do
the following:

• To hide a channel that is currently in the Guide, highlight the channel, and press OK. The check

mark disappears from the check box.

• To make a hidden channel reappear in the Guide, highlight the channel, and press OK. A check

mark will appear in front of the channel.

• To make all channels appear in the Guide, highlight CHECK ALL, and press OK. Check marks

appear in all the check boxes.

How to Use Customize Your Guide

• To display hidden channels, highlight VIEW UNCHECKED, and press OK.

• To restore the entire list, highlight SHOW ALL, and press OK.

6. To save your settings, highlight SAVE, and press OK.

You can select DON’T SAVE to exit from the screen without saving changed settings.

QUICK TIPS

• The Video On Demand and DVR Channels (2 and 9999) cannot be deleted from the Guide.

• Your customized Guide will only be eective on the TV you set them up on. You will have to set up your customized
Guide on each TV if you have more than one set-top box.

32

How to Set Up a Favorite Channels List

You can create your own Favorite Channels List that only contains the channels you like to watch,
making it easy to nd your favorite programs.

1. Press MENU.

2. Under LIVE TV, highlight FAVORITES, and press OK.

• If you have already set up Favorites the FAVORITES SCREEN appears. Use it just like a regular
Guide. To change your Favorites, see HOW TO CHANGE YOUR FAVORITE CHANNELS LIST.

• To hide a channel that is currently in the Guide, highlight the channel, and press OK. The check
mark disappears from the check box.

• If you have not yet set up Favorites, a SETTINGS SCREEN appears that enables you to set up
your Favorites.

3. Highlight SET UP FAVORITE CHANNELS LIST, and press OK. The FAVORITE CHANNELS SETTINGS

SCREEN will appear, showing all the channels that are available.

Channels in your Favorite Channels List have a check mark in front of them.

Channels that are not in your Favorite Channels List do not have a check mark in front of them.

QUICK TIP:

Your Favorite Channels List will only be eective on the TV you set them up on. You will have to set up your Favorite

Channels List on each TV if you have more than one set-top box.

How to Set Up a Favorite Channels List

33

How to Set Up a Favorite Channels List

HOW TO SET UP A FAVORITE CHANNELS LIST, CONT.

4. Press the UP ARROW and DOWN ARROW buttons or CH/PG to scroll through the list of channels.
You can do the following:

• To include a channel in your Favorite Channels List, highlight the channel, and press OK. A

check mark appears in the check box.

• To remove a channel from your Favorite Channels List, highlight the channel, and press OK.

The check mark disappears from the check box.

• To reset your Favorite Channels List, highlight UNCHECK ALL, and press OK. All the boxes

become unchecked.

• To only show the channels in your Favorite Channels List, highlight VIEW CHECKED, and press

OK.

• To restore the list of all channels, highlight VIEW ALL, and press OK.

5. To save your settings, highlight SAVE, and press OK. You can highlight DON’T SAVE and press OK
to exit from the screen without saving your settings.

HOW TO CHANGE YOUR FAVORITE CHANNELS LIST

1. Press MENU.

2. Press the RIGHT ARROW button to highlight SETTINGS.

3. Press the DOWN ARROW button to highlight TELEVISION, and press OK.

How to Set Up a Favorite Channels List

4. Highlight SETUP FAVORITES, and press OK.

5. Follow steps 4 and 5 in the previous section to change your Favorite Channels List.

34

How to Change TV Sengs

You can view and customize the features of your TV service.

CHANGING THE SCREEN ASPECT RATIO AND RESOLUTION

Changing the screen aspect ratio changes the screen dimensions for the video image and for the
TV screens.

1. Press MENU.

2. Press the RIGHT ARROW button to highlight SETTINGS on the horizontal menu bar.

3. Highlight TELEVISION, and press OK.

4. Highlight SCREEN ASPECT RATIO and HIGH DEFINITION, and press OK. The SCREEN ASPECT

RATIO AND HIGH-DEFINITION SCREEN appears.

5. Highlight the ASPECT RATIO and RESOLUTION that you want and press OK to activate.

• 4:3 STANDARD DEFINITION - Used for ordinary television.

• WIDESCREEN STANDARD DEFINITION - Used if you have a wide-screen (16:9 aspect ratio) that

does not display in high-denition.

• 720p HIGH DEFINITION - Used if you have a wide-screen TV that displays images 720 pixels

wide.

• 1080i HIGH DEFINITION - Used if you have a wide-screen TV that displays images 1080 pixels

wide.

6. Highlight CONTINUE, and press OK. You can also select CANCEL CHANGES and press OK to exit

from this screen without changing the aspect ratio.

How to Change TV Sengs

QUICK TIP:

To change aspect ratio of SD programming on a HDTV, press the ZOOM/ENTER BUTTON while watching a television
program. A sub-menu will appear allowing you to select dierent aspect ratios including normal, stretch and zoom.
This aspect ratio will aect all SD channels until it is changed again.

35

How to Change TV Sengs

TURNING SYSTEM SOUND EFFECTS ON AND OFF

As you press buttons on your remote control, sound eects, such as beeps and clicks, are heard.
You can turn these sound eects on and o as you choose.

1. Press MENU.

2. Press the RIGHT ARROW button to highlight SETTINGS on the horizontal menu bar.

3. Highlight GENERAL, and press OK.

4. Highlight SYSTEM SOUND EFFECTS, and press OK.

5. Highlight PLAY SOUND EFFECTS or MUTE SOUND EFFECTS, and press OK.

6. Highlight SAVE, and press OK. You can also select DON’T SAVE and press OK to exit from this
screen without changing the sound eects setting.

TO ACTIVATE DIGITAL AUDIO (DOLBY 5.1 OR AC3)

1. Press MENU.

How to Change TV Sengs

2. Highlight SETTINGS.

3. Highlight AUDIO.

4. Highlight DIGITAL AUDIO OUTPUT and press OK.

5. Highlight SURROUND SOUND and press OK.

6. Highlight SAVE, and press OK.

36

Caller ID On Your TV

If you have Caller ID on your Pottawatomie home phone, you can see the name and number of
who is calling right on your TV screen. Take the call or wait until your show is nished. To nd out
more, or to subscribe to Caller ID, call us at 405.997.5201.

VIEWING YOUR CALLER ID HISTORY

1. Press CALLER ID.

2. USE the UP/DOWN ARROW button to select CALL HISTORY and press OK.

Caller ID On Your TV

37

Programming the Remote



The remote control will only control the device which is selected by the appropriate mode key
(STB, TV, DVD, and AUX). The mode key light for the selected device ashes each me a valid key
is pressed. In order to control other devices with your remote control, you need to tell the remote
control what types of devices you have.

The instrucons below take you through the steps needed to do this. The volume controls will
control your Set Top Box (STB) unl the TV device mode is setup. The channel controls will always
control your STB.

To use your remote control for TV, you will need to setup the TV mode key to control the devices
using either the Manual or Search procedures below.



Use the following steps to setup the TV mode key:

1. Power on the device you want to program and locate the 4-digit code from the code list.

2. Press and hold the mode key (TV) and while holding it pressed, press the OK key for one second.

3. Release both keys, all of the mode keys will ash then the selected mode key light will stay lit.

4. Enter the 4-digit code by pressing the numerical keys (0-9). The selected mode key light will blink
for each digit entry and will remain o aer the entry of the fourth digit - indicang a successful
setup.

5. Point the remote control at the selected device and press the power key once. The device
should turn o. If the device stayed on, repeat the steps 2 thru 5 trying each code for your brand
unl you nd the correct code.

To use the remote control for your Set Top Box, press the STB mode key.

Programming the Remote

NOTE: If an invalid code is entered or no key is pressed at all for 30 seconds, the mode key light

ashes for 3 seconds and turns o. The remote control returns to normal operaon and you will
need to start over from step 2 to setup the device.



To search for a parcular device code for the TV:

1. Turn on the device you want to control and point the remote at that device.

2. Press and hold the mode key (TV) and while holding it pressed, press the OK key for one second.

3. Release both keys, all of the mode keys will ash then the selected mode key light will stay lit.

4. Press the power buon repevely unl the selected device turns o. Once your device has
turned o, press OK to save the code.

5. To indicate a successful setup, the selected mode key will turn o and you are ready to setup
another device by following steps 1 thru 4 of this secon.

38

Remote Control TV Codes

TV

Abex 0185

Acme 0010

Admiral 0020 0226 0001

Advent 0116 0176 0922

Adventura 0174

Aiko 0058

Aiwa 0195 0196 0227 0269

Alleron 0051

Amark 0020

Amtron 0053

Akai 0105 0002 0077 1137

1138 0254 1105 1113 1139

Anam National 0053 0003

0025 0042 0193

AOC 0004 0005 0009

1009 0014 0156 0175 0187

Apex 0214 0216 0215 1132

Archer 0020

Aspect 0059

Audiovox 0053 1019 1117

Axion 0177

Bang & Olufsen 0190

Belcor 0004

Bell & Howell 0031 0049 0000

0001

Benq 0081 0083 0101

Bluesky 1155 0144

Bradford 0053

Broksonic 0147 0135 0310

Brokwood 0004

Candle 0004 0009 0174 0008

Capehart 0175

CCE 1153

Celera 0214

Celebrity 0002

Centrios 0169

Centurion 0009

Cetronic 0042

Changhong 0214 0401

Cineral 0058 0144

Citizen 0004 0009 0053 0105

0109 0189 0135 0001 0008

0042 0058

Clairtone 0014

Classic 0214 0401 0042

Coby 1091 1124

Color Voice 0010

Colortyme 0004 0009 0010

Concerto 0004 0009

Concierge 0121

Contec/Cony 0053 0012 0014

0042

Cornea 0050

Craig 0053 0042

Crosley 0062

Crown 0053 0042

Curtis Mathes 0031 0105

0130 0004 0009 0000 0049 0109

0358 0001 0015

CTX 0020

CXC 0053 0042

Cybervision 0144

Daewoo 0130 0004 0009 0100

0005 0138 0043 0140 0039 0444

0080 0042 0058 0017 0010 0126

0018 0127 0019

Daytron 0004 0009

Dell 0209 0028 0132

Diamond Vision 0210 0948

0092

Digimate 1017

Digistar 1019 0165 0118 0116

0167 0132 1020 1151 1152

Dimensia 0031 0000

Disney 0158 0135

Dukane 0059 0072

Dumont 0121 0004

Durabrand 0189 0135 0153

0217 0157 1135

Dynasty 0042

Elektra 0001

Electroband 0002 0014

Electrohome 0004 0009

0254 0003 0022

Elite Video 0197

Emerson 0004 0009 0044

0135 0049 0051 0189 0053 0147

0039 0130 0210 0456 0040 0041

0042 0021 0023 0024 0179 0045

0025 0027 0030 0032 0034 0035

Envision 0004 0009 0074 1009

ESA 0189

Fisher 0049 0110 0268

0180 0012

Fujitsu 0197 0051 1006

Funai 0051 0189 0053

0227 0456 0042

Futuretec 0053 0042

Gateway 0046

GE 0031 0107 0164 0004

0009 0044 0054 0000 0342 0003

0125 0015 0022 0052 0087

Gibralter 0121 0004

Goldstar 0004 0009 0005

0227 0338 0012 0057 0080 0156

Gradiente 1013 0004 0153

1160 1159

Grundy 0051 0053

Guestvision 0201

Gvision 1005

Haier 0081 0216 0217

0157 1147

Hallmark 0004 0009

Harley Davidson 0153

Harvard 0053

Hewlett Packard 1015 1004

Hisense 0073 0182 0216 1016

Hitachi 0088 0059 0142 0060

0072 0004 0009 0091 1002 0001

0012 0061 0137 0139 0141 0179

Hyundai 1134

ILO 0198 1070 1024

1023 0146 0189 1139

IMA 0053

Innity 0062 0288

In Focus 0000

Initial 1070 0146 1085 1109

Insignia 0103 0189 0217 0135

0133 0116 0167 1148 0456 0029

Integra 0181

Inteq 0121

Janeil 0174

JBL 0062

JCB 0002

JC Penney 0031 0004

0005 0009 0105 0107 0109 0054

0000 0087 0008 0012 0015 0022

0030 0052

Jensen 0004 0009 0133

JVC 0060 0026 0197 0069

0160 0247 0923 0012 0065 0067

Kawasho 0004 0009 0002

Kaypani 0175

KEC 0042 0053

Kenwood 0004 0009

KLH 0214

Kloss Novabeam 0068 0174

Kogi 1005

Konka 0053 0011 0016 0047

0066 0103 0412 0413 0029

KTV 0053 0014 0021 0042

Kurazai 0001

Lasonic 0210 0948

Legend 0116

LG 0004 0009 0005 0132

0227 0338 0012 0057 0080 0156

Liquidvideo 0177 0168

Lloyd 0153

Lodgenet 0031 0202 0000

0037

Loewe 0211 0062

Logik 0031 0000 0001

Luce 0055

Luxman 0004 0009

LXI 0031 0004 0009 0049

0062 0107 0109 0000 0227 0015

Magnasonic 0051

Magnavox 0062 0004

0009 0183 1133 0008 0068

Majestic 0031 0000 0001

Marantz 0062 0181 0004 0009

Maxent 0046

Medion 0213 0198 0158

Megatron 0004 0009 0059

MEI 0014

Memorex 0004 0009

0049 0051 0135 0031 0000 1007

MGA 0004 0005 0009 0051

0012 0022 0141 0180

Midland 0031 0121 0054 0107

Mintek 0146

Minutz 0052

Mitsubishi 0005 0151

0051 0004 0009 0022 0141 0180

Monivision 0036

Montgomery Ward

Moteva 0049 1013

0227

Motorola 0020 0003

MTC 0004 0005 0009

Multitech 0053

Multivision 0084

Myron & Davis 0212

NAD 0004 0009 0109 0185

NEC 0181 0004 0005 0009

NET-TV 0046 0124

Nexxtech 1052 0167

Nikei 0042

Nikko 0004 0009 0058

Niko 1143

Norcent 0216 0043 0056

NTC 0058

Olevia 1027 1012 1140 1142

Oncommand 0201

Onking 0042

Onwa 0053 0042

Optimus 0170 0185

0141

0031 0001 0000

0003 0010 0095 0141

0070

0001

0075 0141

0268 0310 0001

0015

0105 0109 0014

1156

Optoma 1028

Optonica 0020 0095

Orion 0121 0135 0035

Panasonic 0171 0148

0054 0170 0062 0003 0070

Philco 0062 0004 0005 0009

0183 0011 1158 0068 0075 0141

0003 0008

Philips 0062 0204 0184 0205

0207 0004 0189 0183 0199

0200 0081 1149 1154 0003 0008

0068 0075 0086 0087 0141

Philips-Magnavox 0062 0204

0207 0183 0226 0288

Pilot 0004

Pioneer 0185 0181 0072 0004

0009 0090 0179

Piva 1075

Planar 1007

Polaroid 0182 0173 0133 1019

1136 0029

Portland 0004 0005 0009 0138

Precision 0166

Price Club 0105

Prima 1019 0165 0116 0167

Princeton Graphics 0020 0099

Prism 0054

Proscan 0031 0107 0015 0162

Proton 0192 0004 0009 1010

0093 0175 0186

Protron 1017 1157

Proview 1025 1026 1027

Pulsar 0121 0004

Quasar 0171 0148 0054 0170

0062 0003 0070

Radio Shack 0031 0004

0048 0049 0053 0170 0009 0227

0342 0000 0012 0041 0042 0095

RCA 0031 0004 0048 0054

0094 0100 0102 0107 0129 0191

0005 0009 0000 0162 0163 0003

0015 0022 0096 0113 0125 0179

0187 0188

Realistic 0031 0004

0048 0049 0053 0170 0009 0000

0227 0012 0041 0042 0095

Rhapsody 0014

Runco 0121 0181 0111

Sampo 0124 0046 0004 0009

0175 0012

Samsung 0105 0077

0076 0109 0007 0009 0004 0005

0172 0012 0015 0080 0104 0106

Samsux 0009

Samtron 0105

Sansui 0135

Santeca 0194

Sanyo 0049 0097 0110 0004

0012 0108 0180

Sceptre 0149 1132

Scotch 0004 0009

Scott 0004 0009 0051 0053

0024 0035 0042

Sears 0031 0062 0049 0051

0105 0004 0009 0107 0109 0110

0189 0000 0112 0079 0394 0456

0012 0015 0180

Selectron 1022 1020

Semp 1001

Sharp 0079 0123 0063 0020

0004 0009 0226 0266 0006 0095

Shogun 0004

Signature 0031 0000

Simpson 0008

Sonic 0014

Sony 0128 0013 0002 0071

Sova 1003 1095

Soyo 1130 1131

Soundesign 0004 0009

0051 0053 0008 0042

Spectra 0210

Spectravision 0203

Squareview 0189

SSS 0004 0053 0042

Starlite 0053

Star Sight 0064

Supra 0004 0082

Superscan 0112 0079

0130

Supersonic 0944

Supremacy 0174

Supreme 0002

SVA 0216 0212

0176

Sylvania 0062 0004

0009 0135 0189 0183 0008 0068

Symphonic 0053 0189

0163

Syntax 1027 1140 1142

Tandy 0020

Tashiko 0153

Tatung 0081 0198 0003

Technics 0054

Techwood 0004 0009

Teknika 0031 0004 0005 0009

0051 0053 0105 0109 0170 0000

0174 0001 0008 0012 0042

Telecaption 0117

Telerent 0031 0000 0001

Tera 0004 0186

Tevion 0198

TMK 0004 0009

Toshiba 0159 0178 0109 0120

0181 0105 0049 0095 0170 0012

Totevision 0153

Trutech 1029 1145 1121

Universal 0052 0087

Victor 0060

Vidtech 0004 0005 0009

Viewsonic 0046 0072

Viking 0174

Viore 1018

Vizio 0081 1011

Wards 0031 0062 0004 0005

0009 0051 0000 0068 0075 0087

0095 0119 0052 0001 0008 0024

Westinghouse 0143 0114

White Westinghouse 0100 0130

0138 0136 1008 0227 0080

Yamaha 0170 0004 0005 0009

Zenith 0121 0009 0050 0078

0091 0138 0059 0131 0038 0111

0134 0153 0064 0004 0135 0023

1021

0122

0001 0023

0380 0152

0456

0075 0141 0161

0227 0456 0024

0054

0117 0141

1014 1144

1146

0039 0001 0058

HDTV

Sony 0071 0152

Mitsubishi 0146 1024

Proscan 0000

RCA 0031 0000

Samsung 0105

Dell 0209 0028 0132

Zenith 0121 0091 0111

Daewoo 0100

Philips 0205 0204 0208

Sampo 0124

Apex 0215

Hitachi 0088

JVC 0160

Panasonic 0170 0171

Sharp 0063

LCD TV

NET-TV 0124

Sharp 0079 0020 0004 0009

Benq 1150

Hitachi 1002

Sylvania 1141

Magnavox 0204 1133

Panasonic 0148

Philips 0206 0208

Polaroid 0182 0173 0133 1019

Samsung 0007 0085

Sony 0128 0013 0152

Toshiba 0159 0178 0105

Viewsonic 1144 1019

0074 1016 0198 1024 0168 0177

Zenith 0050 0059 0078

PLASMA TV

Acer 0081 0083

Fujitsu 0197 1006

Gateway 0046

Hitachi 0059 0072

LG 0050

Magnavox 1133

NEC 0181

Panasonic 0170

Pioneer 0072 0090

RCA 0000

Samsung 0076 0077

Toshiba 0170 0181

Viewsonic 0046 1019

Zenith 0131

PROJECTION TV

Hitachi 0059 0091 0061 0088

0060 0072 0137 0139 0141 0179

Pioneer 0185 0181

Sony 0002 0128 0013 0071

Toshiba 0109 0117 0141

Panasonic 0171 0054

JVC 0060 0069

LG 0155

Mitsubishi 0051

Samsung 0007 0105

Zenith 0091

0006 0095 0122

1136

1025 1026

0050 0198

* All codes are 4-digit codes.

Remote Control TV Codes

39

Troubleshoong

Problem Possible Soluon

Cannot turn on my digital box

The digital box does not initialize

No picture or poor picture quality

Troubleshoong

• Try pressing the front panel power button on
your digital box.

• Make sure that all your power cords are
completely inserted into a power outlet.

• Ensure that your TV set is plugged into a work­ing power outlet.

• If the digital box is plugged into a power bar
or surge protector, make sure that the power
bar is on and has not tripped. If it has tripped,
press the reset button on the power bar to
restore power.

• If the digital box is connected to a switched
electrical outlet, make sure that the switch is
on.

• If the green LED light at the front of the digital
box lights up, your box is now working.

• Check to ensure that your modem or router
is operating and that all cords are properly
connected.

• Turn the power on the digital box o and on.

• Check to ensure that your TV is set to the right
video input.

• Ensure that the TV channel is set to the
appropriate channel to match the settings on
your digital box and VCR/DVD (Video 1, 2, etc.) .

• Check the back of your digital box and any
additional devices to ensure that all cables are
rmly connected.

• Make sure all connections are made according
to the appropriate conguration.

The digital box does not respond to my remote
control

40

• Check the batteries in your remote.

• Press the STB button at the top of the remote.

• Change channels using the buttons on your
digital box. If this works, check the remote
control batteries.

• Note if the buttons light up when you press
them. If not, check the remote batteries.

• If your remote works with your TV digital
box but not with your TV or VCR/DVD, try
re-programming the remote control using
the codes in the remote control user guide
available on our website at potelco.com.

• Ensure there is a clear path between the
remote control and the equipment. If
necessary, clean the infra-red receivers.

Noce of Customer Rights

Poawatomie Telephone Co. (PTC) thanks you for your business. As your local service provider, we
consider it a privilege to live and serve in this community. PTC demonstrates our commitment to
our community through a variety of “back to the community” services. Our renewed commitment
to you also includes our promise that you can always count on us for knowledgeable, friendly
service. Clear communicaon is not only the result of our quality service, it is the foundaon
of our long lasng relaonship with our customers. We invite you to stop by our oce, or call
us, and you will receive a one-on-one response from one community member to another.
We want to hear your comments or concerns about changes in television programming, service, rates
or other issues. Your feedback helps us provide beer services and products for our customers.



By Phone: [phone] or 800.522.3221
Online: www.potelco.com
Our Oce: 300 West Main St., Earlsboro, OK 74840

Noce of Customer Rights

Live Connecte d .

41

Consumer Rights

Personally idenable informaon that we maintain related to our subscribers will be disclosed with­out prior wrien or electronic consent of subscribers only if:

1. it is necessary to render, or conduct legimate business relang to the services that are provided
to you

2. such disclosure is required by law or legal process as described below

Disclosure of informaon to governmental enes and other legal processes:

Federal law requires us to disclose personally idenable informaon to a governmental enty or
other third party pursuant to a court order. If the court order is sought by a governmental enty,
the Cable Act requires that you be aorded the opportunity to contest in court any claims made in
support of the court order sought. At such a proceeding, the Cable Act requires the governmental
enty to oer clear and convincing evidence that the subject of the informaon sought would be
material evidence in the case. In addion, pursuant to an administrave subpoena, state welfare
agencies may obtain the names and addresses of individuals as they appear in the subscriber records
of cable companies with respect to those who owe, or are owed, welfare support. Such informaon
may be obtained without a court order and does not require that a subscriber be given noce of and
the opportunity to contest the disclosure.

Noce of Customer Rights

Access to Records

Under the Cable Act, you have the right to inspect our records that contain personally idenable
informaon about you and correct any errors in such informaon. If you wish to inspect our records,
please nofy us in wring and an appointment at our local business oce will be arranged promptly
during our regular business hours. If you have any quesons concerning your privacy or PTC’s policy
as stated in this pamphlet, please call us at: 405.997.5201 or 800.522.3221.

Outages & Disconnects

Credit for service outages:

We regret any loss of service. However, in the event you are without all basic or any premium service
for a period of 24 consecuve hours or more, because of a system outage, we will – at your request –
credit your account a prorated amount for the loss of service.

Disconnecng services:

If you’re planning to move or disconnect your TV service, it’s important to call our oce to let us know
as soon as possible.

42

Privacy Disclosure

Collecon and use of personally idenable informaon:

In order that we may provide service to you and operate eciently, we collect the following types
of informaon: your name, home and work address, telephone numbers, social security number,
and credit informaon. Depending on the services we provide to you, our records also may include
informaon on billing, payment, damage and security deposits, maintenance and repairs, the service
opons you have chosen, and the number of set-top boxes or other digital TV equipment installed
in your home. We also keep records of research concerning subscriber sasfacon with the service,
which are obtained from subscriber interviews and quesonnaires. Addionally, we may request a
record of whether you rent or own your home in the event that landlord permission is required prior
to installing our video facilies.

The personally idenable informaon described in the preceding paragraph is used for purposes such
as the following: to make sure you are billed properly for the services you receive; to send you pernent
informaon about PTC; to improve the quality of service; to answer quesons from subscribers such
as troubleshoong; to ensure compliance with relevant law and contractual provisions; and for tax
and accounng purposes.

Billing

PTC Digital TV service is billed monthly, one month in advance. You are responsible for the cost of
repairs to any wiring within the home. Inside wire maintenance plans are available. Please contact
customer service for more details. All bills are due on the 1st and delinquent on the 15th. All customers
are encouraged to pay their bill in a mely manner. If payment is not received by the 15th, a reminder
noce will be sent and your service will be subject to disconnecon. If service is disconnected, a
reconnect fee will be charged to resume service.

Payment opons:

PTC oers several opons to pay your bill; all of which are free and designed for your convenience.
We accept payment by mail, phone, or in person in the form of check, credit card, or checking/savings
account bank dra.

Green billing:

You may also choose to “go green” and enroll in our E-bill program using our website. With E-bill you
can review your bill each month and enroll in automac monthly payments using a credit card or bank
dra. Just visit www.potelco.com to enroll in our E-bill program or call customer service for more de­tails. Again, all of these opons are free to you.

Noce of Customer Rights

43

PO Box 66

300 W Main St. Earlsboro, OK 74840

405.997.5201 or 800.522.3221

www.potelco.com

Full User Guide Rev. Mar. 2011