HC2006
POSSUM LIMITED
8, FARMBROUGH CLOSE
STOCKLAKE PARK INDUSTRIAL EST
AYLESBURY
BUCKS
HP20 1DQ
SCOPE OF USE
The HC2006 Telephone is classified as a Class 1 medical
device as an accessory, intended for use by the physically
disabled.
Possum Limited products are not authorised for use as critical
components in life support devices or systems which sustain life
and whose failure to perform, when properly used in accordance with the instructions for use provided, can reasonably be
expected to result in significant injury or death. A critical
component is any component of a life support device or system
whose failure to perform can reasonably be expected to cause
the failure of the life support device or system or to affect its
safety or effectiveness.
APPROVALS
The Possum HC2006 Telephone is CE marked under the
R&TTE directives and has been tested to
SERVICING
There are no user-serviceable parts within the
HC2006. Refer all faults to Possum Limited or their
authorised service agents.
Note that under the Medical Devices Directive, only service
personnel trained and approved by Possum Limited are
permitted to install, maintain and repair this product.
WARNING! Hazardous voltages and exposed live
parts exist within the HC2006 power supply unit when in
use. Never attempt to open the unit or remove the case
cover.
IF YOU HAVE A PROBLEM
If the HC2006 fails to operate, check:
1. That there is a clear line of sight from the controller
to the HC2006 IR window.
TELEPHONE
FAX
email
website
sales@possum.co.uk
http://www.possum.co.uk
01296 461000
01296 461001
Notice
Possum Limited reserves the right to make
improvements to this guide or the products it describes
at any time and without further notice. This guide is
copyright in the U.K. and all rights are reserved. No part
of this guide may be reproduced by any means or in
any form without the prior consent in writing from
Possum Limited.
HC2006 User Guide - part no: 034-751-GB Issue: 03
Possum Limited, October 2009
EN60950 - 1:2006 (Safety)
EN55022:2006 (EMC)
EN55024:1998, Amd. 1 & Amd. 2:2003 (EMC)
This equipment does generate, use and can radiate radio
frequency energy and if not installed correctly, may cause
interference with radio and television receivers or other sensitive
equipment. This equipment may be susceptible to radio
frequency energy or mains conducted interference generated by
other nearby equipment. Interference is unlikely to be a problem
in a typical domestic environment, but if you have any queries
please contact Possum Limited for advice.
PRODUCT CARE
1) Disconnect the mains power supply & telephone line to the
HC2006 unit before attempting to clean the product.
2) The Possum HC2006 should be cleaned only with a soft,
lint-free cloth, slightly moistened with clean water.
3) Do not use abrasive or solvent-based cleaning products.
4) Do not allow moisture to enter the HC2006 unit. Ensure that
the product is dry before re-connecting to the mains power
supply & telephone line.
5) The Possum HC2006 is intended for indoor use only and is
not drip proof, splash proof or waterproof.
6) The Possum HC2006 is not anaesthetic proof and cannot
be sterilised.
2. That the HC2006 IR window is not in direct sunlight.
3. That HC2006 is connected to UK phone socket
If you are still unable to solve the problem, please
contact Possum Limited at the address stated for
assistance.
SPECIFICATIONS
POWER REQUIREMENTS
The Possum HC2006 Telephone is designed to operate
only with the supplied power supply - type HCP2006.
(Never use a HC501 or any other power supply)
OPERATING/STORAGE ENVIRONMENT
Storage Temperature Range: 0°C to 40°C
(32°F to 104°F)
Storage Humidity Range: 30% to 75%
(non-condensing)
Storage Altitude Range: 0m to 2,000m
PHYSICAL CHARACTERISTICS
Width: 165mm
Height (without mtg bracket) : 95mm
Height (with mtg bracket) : 105mm
Length : 200mm
Weight (without mtg bracket): 1065grammes
Weight (with mtg bracket): 1130grammes
[1] [2] [3]
SERO! TELEPHONE
DISPLAY
WINDOW
D
+
HEADSET
R
1
WW XX
4
7
*
HAND SET
MICROPHONE
INFRARED
SENSOR
Locating and Accessing the Telephone
The telephone should be located on a solid flat surface away from
direct sunlight or sources of heat (such as radiators or fires)
A reversible mounting plate is supplied for wall fitting or for
raising the operating/viewing angle of the telephone
;
U
A
D
E
B
F
C
3
2
G
H
I
P
Q
R
S
U
M
J
N
L
O
6
5
W
T
X
U
Y
Z
9
8
Re
#
0
TELEPHONE LINE
USE CHANNEL TO ROUTE
CABLE TO REAR OF UNIT
POWER
INPUT
KEY MAIN FUNCTION
ACCESS TO PHONE SETUP OPTIONS
WHEN OFF HOOK - TIME BREAK RECALLS FOR PBX SYSTEMS
WHEN ON HOOK, BUT IDLE - SWITCHES DO NOT DISTURB ON.
R
+
D
x
KEY
1
WW
2
3
XX
4
5
6
7
8
9
0
*
M
P
W
WHEN IN PHONE LOGS / LISTS - ANNOUNCES NAME
OR NUMBER ON SCREEN
VOLUME UP
/ SELECTION UP
VOLUME DOWN
/ SELECTION DOWN
CONFIRM ENTRY
/ STO RE
CANCEL SETUP OR CLEARS SCREEN
ACCESSES THE CALLS LOG
ANNOUNCES / SELECTS 'OGM'
(OUT GOING MESSAGE)
ANSWER PHONE ON / OFF
PLAYS DISPLAYED PHRASE OR
PLAYS DISPLAYED ANSWERPHONE MESSAGE
MAIN
FUNCTION
DIAL FUNCTION
KEY 1
A
B
C
DIAL FUNCTION
KEY 2
D
E
F
DIAL FUNCTION
KEY 3
G
H
I
DIAL FUNCTION
KEY 4
J
L
DIAL FUNCTION
KEY 5
N
O
DIAL FUNCTION
KEY 6
Q
R
DIAL FUNCTION
S
KEY 7
T
U
DIAL FUNCTION
KEY 8
X
Y
DIAL FUNCTION
Z
KEY 9
DIAL FUNCTION
KEY 0
U
DIAL FUNCTION
KEY (STAR)
*
DIAL FUNCTION
KEY # (HASH)
TEXT CHARACTER
TEXT CHARACTER
TEXT CHARACTER
TEXT CHARACTER
TEXT CHARACTER
TEXT CHARACTER
TEXT CHARACTER
TEXT CHARACTER
TEXT CHARACTER
SECONDARY
FUNCTIONS
TEXT CHARACTER
. , : () + * ' ! @ ? % ^1
A B C 2
D E F 3
G H I 4
J K L 5 [ ]
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
SPACE 0 & -_
DELETE DISPLAYED ENTRY FROM
ANSWER PHO NE / REDIAL / CALLS LIST
ANSWER PHONE
REWIND
STOP PLAYBACK
OR RECORDING
ANSWER PHONE
FAST FORWARD
RECORD
NAME / MESSAGE
KEY
Re
;
DIALS EMERGENCY CONTACT NUMBERS
WHEN OFF HOOK - MUTES MIC FOR PRIVACY.
WHEN ON HOOK - MUTES ANNOUNCEMENT OF
REDIAL - ACCESSES THE REDIAL LOG
SHOW IN G THE LAST 14 NUMBERS DIALLED.
ANSWERS C ALL WHEN USING HEADSET
E ND CA LL , IF H EA DS E T IS B E ING US ED
MAIN FUNCTION
WHEN PRESSED / SELECTED.
ACCESS PRE-RECORDED PHRASES
TRANSFER CALL TO HANDSFREE
SELEC TIO N LIST.
ACTIVATED W ARNINGS
ANSWERS CALL IN HANDSFREE
END CALL, IF IN HANDSFREE
B RIN G S UP P HO NE B O OK /
CONTACT LIST
TRANSFER CA LL TO H EADSET
PHONE OPERATION
The HC2006 Telephone can be controlled by all of the Possum
Infrared Environmental Controllers and also any infrared unit that
can learn Possum Infrared telephone codes. For operation of the
telephone from the individual controllers, please refer to their
respective user guides.
The telephone can also be used as a standard telephone.
All keys can be operated manually or via Possum infrared signals
Answering calls
When the phone is ringing, to answer the call lift the handset or
for speaker phone operation press for headset operation
press .
Transferring Calls
Once the call has been taken, press the appropriate key to
transfer the call to that mode of operation.
Ending calls
To end a call, if using the handset place handset back on hook or
if in hands free mode press again or if in headset mode
press again.
Manual Dialling
Enter the number to dial, for corrections press to clear the
number from the display or to delete the last digit. To dial lift
the handset or press or press .
;
;
;
x
The mains power socket for connecting the mains adaptor
and phone line point should be easily accessible
[4] [5] [6]
Using the phone book
With the phone on hook (not on a call) press , select the
contact using & or enter the two digit number (00 to 99)
on the key pad to access a particular memory location or to choose
the alphabetical listing press
to the first letter of the required contact repeatedly until the desired
letter is shown on the display.
To exit phonebook press or again.
To dial, lift handset or press or press .
Using the calls list (incoming calls)
This is only available if the clients’ phone line has a caller ID service.
With the phone on hook press then use & to
choose contact, to listen to the callers details press .
Press to delete the displayed entry from the list.
*
Press or again to exit calls list or to dial, lift
x
the handset or press or press .
Using the Redial list (outgoing calls)
With the phone on hook press , then use & to
choose contact, press
from the list.
Press or again to exit Redial list or to dial, lift
the handset or press or press .
Call Lock
The phone can be set to provide certain levels of restrictions when
dialling numbers. If set, upon attempting to dial a number the phone
may request a Pin Code, use digits to to enter the code
then press the key
Using Phrases
Press to access a list of phrases, use & to
choose the phrase or enter a two digit number (00 to 49) on the
keypad to choose a particular numerical memory location.
If announcements has been switched on the phrase will be
announced upon entering the second digit, otherwise press to
announce displayed phrase.
To exit phrases press key again or press .
To adjust phrase volume level played through the loudspeaker, play
a phrase, during playback use the & keys to adjust
the volume. Note, the volume level of the phrase which a caller
hears on the phone line cannot be adjusted.
x
+
then the digit key corresponding
*
x
;
;
Re
to delete the displayed entry
*
Re
;
0
D
.
+
+
R
+
9
+
x
[7] [8] [9]
Using the Answerphone
Press to switch the answerphone ON or OFF.
To record a memo (part of conversation between the user and the
caller) press to start recording and press again to stop. The
recording will stop automatically once the recording is 1 minute in
duration. The caller is alerted of the recording by means of an
audible tone.
Listening to Answerphone & Memo Messages
With the phone idle, press to start automatic message/memo
playback, beginning with the oldest. After all messages have been
played the phone will display the latest message. During replay to
stop a message press , to delete press . Once message
replay has been stopped other messages can be selected using
& and played or deleted using or . To quit
message playback press .
Selecting Answerphone Out Going Message (OGM)
There are three OGM messages available. OGM 1 & 2 are
alternative messages requesting the caller to leave a message,
OGM 3 is used when the caller cannot leave a message. To
select the appropriate OGM, with the phone idle press key
to use the next OGM press again while the current OGM
is being announced.
Help Call
Press the button to activate the emergency dialling sequence.
The phone dials contacts from the phone book marked as SOS,
and these are dialled in numerical order. Press at any time
to terminate emergency dialling. Note: Incoming calls can be
answered and terminated during the emergency dial procedure
but ending the call does not cancel emergency dial
Do Not Disturb
This will mute the ringer for all incoming calls, except those
marked as VIP but only if the clients phone line has Caller ID,
otherwise calls are silent.
With the phone on hook press the button to switch the
“Do Not Disturb” function ON or OFF.
Privacy Function
While off hook (on a call) Press key to talk privately to a
person in the room, to cancel, press again. Privacy will
only affect the current call.
Mute warnings
When a warning occurs the type of warning is announced
automatically and is repeated every few minutes,
Announcement of the current warning is silenced by
pressing the key.
An occurrence of a new warning will initiate the phone to
announce the warnings again.
+
2
x
*
*
x
operation.
R
PHONE SETUP
Adding Contacts to the phone book
A phone contact has many parameters all of which need to be set
in turn.
Contact
Name
Contact
Phone
Number
Contact is VIP
Contact Type:
Mobile, Home,
Work, General
[Example phonebook entry]
With the phone idle (on hook) press key, the display shows
“Store What?” . Press the key or if in calls/redial list, view
the contact from the list then press .
Enter the name
1. Press the digit key which corresponds to the required
letter of the name repeatedly until the correct character
is shown on the display.
2. Press to move to the next character
3. Repeat steps 1-2 for further characters, for corrections
4. When completed press .
Enter the number
1. Use digits 0 to 9 to enter the phone number, for
corrections press to delete the last digit.
2. Press to store.
Number type
1. Use & to select the number type (mobile,
2. Then press to confirm.
Is this a VIP
1. Use & to choose yes or no,
2. Then press to confirm.
+
press to delete the last character.
D
+
work, home , general)
+
Phone Book
Possum Ltd
01296461000
#12
Memory Location
Contact has
Recorded Name
Contact is used for
Emergency Call
D
D
D
D
D
Adding Contacts to the phone book (continued)
Keep Number private
Use and to choose yes or no
then press to confirm.
Use for Help call
Use and to choose yes or no
then press to confirm.
Record contact name
Use and to choose options below, then press .
no change (details are saved and the phone exits
programming)
delete (The phone deletes any recorded name)
add/edit/replace (The phone allows for a new recording to
Upon selecting Add/edit/replace, follow the on screen
instructions for recording
1. Lift handset, press to start recording & to stop
2. Press to listen to recording, during playback press
3. Repeat steps 1-2 until satisfied with the recording .
4. Then press to save.
Adding Phrases
With the phone idle (on hook) press key, the phone displays
“Store what?” then press the Key.
Phrase Description
1. Press the digit key which corresponds to the required
2. Press to move to the next character.
3. Repeat steps 1-2 for further characters, for corrections,
4. When completed press .
Record Phrase
5. Lift handset, press to start recording & to stop.
6. Press to listen to recording, during playback
7. Repeat these steps 1-2 until satisfied with the recording.
8. Then press to save.
+
D
+
D
+
be made)
5
or if auto-record is on, as shown on the display, stop
speaking and wait, recording will stop automatically once
no sound is detected.
to restart playback from the beginning.
1
D
2
D
D
letter of the name repeatedly until the correct character is
shown on the display.
+
press to delete the last character.
D
5
press to restart playback from the beginning.
1
D
[10] [11] [12]
2
Recording personal Answerphone Out Going
Messages (OMG)
1. Select the required OGM by pressing key
repeatedly until OGM 1, 2 or 3 is shown on the display.
2. Wait for the phone to return to an idle state.
3. Press key, the phone Displays “Store what?”
4. Press the Key.
5. Lift handset, press to start recording & to stop or
if auto-record is on, stop speaking and wait , recording will
stop automatically once no sound is detected.
6. Press to listen to recording, during playback
7. Repeat steps 5-6 until satisfied with recording.
8. Then press to save.
Adjusting Announcement Volume
The announcement of keys and names is a setting
accessible only by a Possum approved engineer,
If enabled, the volume level can be adjusted as follows:
1. With the phone Idle press then the Key.
2. The phone will display “Announcement Volume”
3. Press to select this setting.
4. Press or to change the volume level, during
setting to indicate the volume level.
5. Press to save the setting and exit setup or press
Setting the clock
The clock is used to give date and time of each entry in
the call or redial list and date and time of messages in
Answerphone message list. The date and time will be
set by the engineer at installation but will need setting
again for clock changes at GMT and BST. The clock will
also need to be set following a prolonged period of mains failure
after the internal phone batteries have become exhausted.
Setting the clock for the first time
1. With the telephone idle, press the Key.
2. Press until “set time and clock” is displayed.
3. Press to select this setting.
4. Enter Date using keys to for DD/MM/YY.
5. Press to store and move onto Set Time.
6. Enter the time in 24 hour clock mode
7. Press to save and exit setup.
8. Press or to choose am/pm or 24hr mode, with
the format highlighted press to store and exit setup.
D
5
press to restart playback from the beginning.
1
2
D
*
*
*
D
each press “Setup mode” is announced at the new volume
+
D
or the to exit the setup mode.
x
+
D
0
for correction press to delete the last digit.
D
(e.g. 3.00pm = 15 00) for corrections press
to delete the last digit.
D
+
9
D
Setting the clock (continued)
Changing the Date and Time
1. Press , set time and date is highlighted on the display,
then press .
2. Use or to choose either date, time or time display
format, then press to allow editing. Change settings
as previously described.
3. When complete press to leave set time and date, press
again to exit setup mode.
Display Symbols
SYMBOL
D
+
D
x
MEANING
Telephone ringing
On hook
Off hook
No phone line
Answerphone on
Answerphone message
Caller leaving message on Answerphone
Displayed information has a recording
assigned
Speakerphone on
Speakerphone off
Set microphone levels
Microphone mute
Headset mode
Call restriction active
(pin number maybe required)
Caller marked as VIP
Warning
Do not disturb on
Contact number - Work
Contact number - Home
Contact number - Mobile
Contact number - SOS
(Flashes when dialling)
Battery charging
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