POSMicro I4208, I4212, I4308 User Manual

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Operator’s Manual

CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corporation. Windows is a registered trademark of the Microsoft Corporation. Ethernet is a registered trademark of Xerox Corporation. All other brand and product names are trademarks, service marks, registered trademarks,

or registered service marks of their respective companies.

Limitation of Liability

In no event shall Datamax-O’Neil be liable to the purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Datamax-O’Neil’s products, or the performance or a breach thereof, even if Datamax-O’Neil has been advised of the possibility thereof. Datamax-O’Neil’s liability, if any, to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax-O’Neil hereunder by the purchaser for a defective product.

In no event shall Datamax-O’Neil be liable to the purcha ser for any damages resulting from or related to any failure or delay of Datamax-O’Neil in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.

Some states do not permit the exclusion of incidental or consequential damages, and in those states the foregoing limitations may not apply. The warranties here give you specific legal rights, and you may have other legal rights which vary from state to state.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business.

The User agrees not to, and not to authorize or permit any other person or party to duplicate, or copy the Firmware or the information contained in the non-volatile or programmable memory. The firmware (Software) is protected by applicable copyright

laws and Licensor retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages arising out of the use or inability to use the Firmware (Software).

Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax-O’Neil Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Datamax-O’Neil Corporation.

Part Number 88-2241-01, Revision P

Agency Compliance and Approvals

C US Listed

FCC: This device complies with FCC CFR 47 Part 15 Class A

UL60950 Information Technology Equipment C22.2 No. 950-M93

EN60950

For 230 Volt Operation (Europe): a min H05VV-F cord which has a minimum 0.75 square mm diameter conductors, provided with an IEC 320 receptacle and a male plug for the

Use a cord set, marked “HAR,” consisting of

country of installation rated 6A, 250V Für 230 Volt (Europa):

Benützen Sie ein Kabel, das mit “HAR” markiert ist, bestehend mindestens aus einem H05VV-F Kabel, das mindestens 0,75 Quadratmillimeter Drahtdurchmesser hat; sowie eine IEC320 Steckdose und einen für das Land geeigneten Stecker, 6A, 250 Volt.

As an Energy Star Partner, the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency.

The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents:

EMC: EN 55022 (1993) Class B EN 50024 (1998) EN61000-4-2 (1995), 4kV CD EN61000-4-3 (1996), 3V (80%) AM EN61000-4-4 (1995), 500V Signal Lines /1 kV AC Power Lines EN61000-4-5 (1995), 1 kV EN61000-4-6 (1996), 3V (80%) AM EN61000-4-8 (1994), 1 A/M EN61000-4-11 (1994) EN61000-3-2 (1995) EN61000-3-3 (1995)

Safety: This product complies with the requirements of IEC 60950.

Gost-R

GB4943-2001, GB9254-1998 and GB17635.1-2003



Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection again st harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions in this manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his expense.

Important Safety Instructions

This unit has been carefully designed to provide years of safe, reliable performance. As with all electrical equipment, however, there are some basic precautions that you should follow to avoid personal injury or printer damage:

• Before using the printer, carefully read all the installation and operating instructions.

• Observe all warning instruction labels on the printer.

• Install the printer on a flat, firm surface.

• Do not place the printer on or near a heat source.

• To protect your printer from overheating, make sure no openings on the printer are

blocked.

• Never insert anything into the ventilation slots and openings of the printer.

• Do not use the printer near water or spill liquid into it.

• Ensure that the AC power source matches the ratings listed for the printer. (If

unsure, check with your dealer or local utility provider.)

• Do not walk on the AC power cord. If the AC power cord becomes damaged or

frayed, replace it immediately.

• If the printer ever needs repair, consult only qualified, trained service personnel. No

user-serviceable parts are inside; do not remove the cover.

The exclamation point within an equilateral tr iangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying this unit.

Contents

1 Overview.................................................................................................1

1.1 About the Printer............................................................................... 1

1.1.1 Standard Features .................................................................... 1

1.1.2 Optional Features ..................................................................... 2

2 Getting Started .......................................................................................7

2.1 Unpacking the Printer......................................................................... 7

2.1.1 Inspection ............................................................................... 8

2.1.2 Additional Requirements ............................................................ 8

3 Setting up the Printer..............................................................................9

3.1 Installation....................................................................................... 9

3.1.1 Communications ..................................................................... 10

3.2 Media Loading................................................................................. 11

3.2.1 Loading Roll Media .................................................................. 12

3.2.2 Loading Fan-Fold Media ........................................................... 13

3.3 Media Sensor Adjustment ................................................................. 15

3.4 Ribbon Loading ............................................................................... 16

3.5 Quick Calibration............................................................................. 17

4 Using the Control Panel.........................................................................19

4.1 Operation....................................................................................... 19

4.1.1 Display and Indicator Lights ..................................................... 19

4.1.2 Ready Mode: Normal Operation ................................................ 20

4.1.3 Menu Mode: Configuration ....................................................... 20

4.1.4 Test Mode: Printing Test Labels ................................................ 21

4.2 The System Menu............................................................................ 22

4.2.1 Entrance and Exit Prompts ....................................................... 22

4.2.2 Media Settings ....................................................................... 23

4.2.3 Print Control .......................................................................... 26

4.2.4 Printer Options ....................................................................... 28

4.2.5 System Settings ..................................................................... 36

4.2.6 Communications ..................................................................... 44

4.2.7 Diagnostics ............................................................................ 53

4.2.8 MCL Options .......................................................................... 55

4.3 The Test Menu ................................................................................ 56

4.3.1 Print Quality Label .................................................................. 56

4.3.2 Configuration Label ................................................................. 56

4.3.3 Ribbon Test Label ................................................................... 57

4.3.4 Validation Label ...................................................................... 57

4.3.5 Print Last Label ...................................................................... 57

4.3.6 User Defined Label.................................................................. 57

5 Operating, Adjusting and Maintaining the Printer .................................59

5.1 Displayed Messages......................................................................... 59

5.1.1 Prompts and Condition Messages .............................................. 59

5.2 Calibration...................................................................................... 61

5.2.1 Standard Calibration ............................................................... 61

5.2.2 Advanced Entry Calibration ...................................................... 65

5.3 Reset Methods ................................................................................ 70

5.3.1 Soft Reset.............................................................................. 70

5.3.2 Level One Reset ..................................................................... 70

5.3.3 Level Two Reset ..................................................................... 70

5.4 Printhead Assembly Adjustments....................................................... 71

5.4.1 Leveling Cam Adjustment ........................................................ 71

5.4.2 Burn Line Adjustment.............................................................. 72

5.5 Printhead Replacement..................................................................... 73

5.6 Maintenance ................................................................................... 75

5.6.1 Cleaning the Printhead ............................................................ 76

5.6.2 Cleaning the Platen Roller ........................................................ 78

5.6.3 Cleaning Interior and Exterior Surfaces...................................... 79

5.7 Application Updates ......................................................................... 79

5.7.1 Updating from Ready Mode ...................................................... 79

5.7.2 Updating from Download Mode ................................................. 81

5.7.3 Possible Problems ................................................................... 82

5.8 Boot Loader Updates........................................................................ 83

6 Troubleshooting....................................................................................85

6.1 Problem Resolution.......................................................................... 85

6.1.1 General Resolutions ................................................................ 85

6.1.2 Warning and Fault Messages .................................................... 89

6.2 Hex Dump Mode.............................................................................. 96

7 Specifications........................................................................................97

7.1 General.......................................................................................... 97

iii

7.2 Approved Media and Ribbon............................................................100

7.2.1 Controlling Print Quality..........................................................100

7.2.2 Media and Ribbon Requirements ..............................................101

7.3 Serial Cable Requirements...............................................................103

Appendix A.............................................................................................. 105

Module Assignments..............................................................................105

Print Resolutions and Maximum Label Widths ............................................105

Available Speeds and Default Settings......................................................106

Appendix B.............................................................................................. 107

Custom Adjustment Ranges....................................................................107

Column & Row Emulation Ranges ............................................................107

Appendix C..............................................................................................109

Menu Multi-Language Support.................................................................109

Appendix D .............................................................................................113

Configuration Files.................................................................................113

Appendix E..............................................................................................115

Printer Driver and Port Setup ..................................................................115

Glossary..................................................................................................119

Overview

1.1 About the Printer

Congratulations on your purchase of an I-Class printer (hereafter referred to as “the printer”). This manual provides information regarding printer setup, operation, and care.

To print label formats, refer to the instructions provided with you r labeling software; or if you wish to write custom programs, a copy of the Class Series 2 Programmer’s Manual can be found on the Accessories CD and at our web site at http://www.datamax-oneil.com

As detailed below, each model offers many standard and optional features to meet all your label generation needs.

1.1.1 Standard Features

The model number, located on the back of the unit, defines many of the printer’s standard features:

I-Class 1

Standard Features

Feature

4206 4208 4212 4308 4406 4604

I-Class Model

Direct Thermal Printing X X X X X X Fan-Fold Media Handling X X X X X X Flash Memory 1MB 1MB 2MB 2MB 2MB 2MB Liquid Crystal Display X X X X X X Media Tear Bar X X X X X X Multi-Language Support X X X X X X On-Demand and Batch Printing X X X X X X Resolution (Dots Per Inch) 203 203 203 300 406 600 Rotating Media Hub X X X X X X SDRAM 8MB 8MB 16MB 16MB 16MB 16MB Scalable Font Engine X X X X X X Serial & Parallel Ports X X X X X X

1.1.2 Optional Features (available except as noted)

The following optional features are offered for the printer:

Cutter, Light Duty

A rotary mechanism that cuts material with a maximum thickness of .005 inches (.127 mm) in lengths as small as 1.25 inches (31.8 mm). An adjustable collection tray (200 label capacity) can also be added.

Cutter, Standard Duty

A rotary mechanism that cuts material with a maximum thickness of .010 inches (.254 mm) in lengths as small as 1.25 inches (31.8 mm). An adjustable collection tray (200 label capacity) can also be added.

DMXNetII and DMXrfNetII

An internal wired or wireless Network Interface Controller for Ethernet multiple operating system and protocol support, including trap functions.

connectivity with

2 I-Class

External Keyboard (specify voltage & country requirement when ordering) A portable terminal for stand-alone printing.

External Media Rewinder (specify voltage requirement when ordering)

A feature-dependant bidirectional

label rewinding device:

• DMXREW1 – rewinds widths up to 4.5 inches (114 mm) into eight-inch (203 mm)

outer diameter rolls on one to four inch (25 to 101 mm) diameter cores at up to ten inches per second.

• DMXREW2 – rewinds widths up to 9.5 inches (241 mm) into twelve-inch (304 mm)

outer diameter rolls on a three-inch (76 mm) diameter core at up to thirty inches per second.

GPI/O Multi-Expansion Card

A slide-in multi-feature circuit card:

• Flash Memory Expansion – stores up to 8 MB of label formats, fonts, and graphics.

• Real Time Clock – keeps the time and date for labeling functions.

• GPIO Port – controls print functions via an external device (e.g., a label applicator).

• ILPC Fonts (optional) – extends printing capabilities with CG-Times, Kanji Gothic B,

Simplified Chinese GB, Korean Hangul scalable fonts.

• MCL Serial Port (optional) – allows use with MCL application programs and firmware.

Internal Rewinder

An internal device capable of rewinding six-inch (152 mm) outer diameter rolls of labels or backing material.

Linear Scanner (unavailable for I-4206; cannot be used with a cutter option) A CCD device that ensures the readability of bar codes.

Peel and Present Mechanism (requires the Internal Rewinder option) A device that peels labels from the backing material for immediate application, regulated by

previous label removal [minimum label length is 1.5 inches (38 mm)].

Present Sensor

A device that regulates output to the removal of a previously printed label.

I-Class 3

RFID

An integrated Radio Frequency Identification tag encoding and reading device with data capture capabilities, available for immediate or future use:

• Factory Installed – complete, ready to use.

• Ready – factory installed antenna, requiring installation of addition al hardware.

RS-422 Serial Interface (unavailable for I-4206 and I-4208 models) Single-drop interface hardware for greater printer to host serial communication distances

(at up to 38,400 baud).

Thermal Transfer (specify ribbon configuration at time of order) A device that allows the use of ribbon to produce exceptional image clarity (as compared to

most direct thermal media).

Twinax/Coax Interface

A slide-in circuit card that provides connectivity to AS/400 and System/3X Twinax host systems or 3270-type host systems (cabling included).

USB Port

A slide-in circuit card that provides a Universal Serial Bus (Version 1.1) interface for Windows

printing environments.

Option Installation

Experience levels for option installations are detailed below. (C ontact your dealer or Datamax-O’Neil Technical Support for more information.)

Option Installations

Option Recommended Installer

Cutters / Trays – Light or Standard Duty Operator

DMXNetII or DMXrfNetII DMX Certified Technician

External Keyboard Operator

External Media Rewinder Operator

GPI/O Multi-Expansion Card DMX Certified Technician

Internal Rewinder Operator

Linear Scanner DMX Certified Technician

4 I-Class

Option Installations (continued)

Option Recommended Installer

Peel and Present Mechanism Operator

Present Sensor Operator

RFID-Ready DMX Certified Technician

RS-422 Serial Interface DMX Certified Technician

Thermal Transfer Operator

Twinax/Coax Interface DMX Certified Technician

USB Port DMX Certified Technician

I-Class 5

6 I-Class

Getting Started

2.1 Unpacking the Printer

The printer has been carefully packaged to prevent transit damage. (Inspect the container for damage; if evident, notify the shipping company before acceptance.)

Complete the steps below to ready the printer for use:

A. With the arrow pointing upward, open the box.

B. Remove Accessories Box.

C. Tilt the box sideways and then slide out the printer.

D. Place the printer in an upright position and remove the

packing foam, bag, and tape.



Note: Save the carton and packaging materials for future use.

I-Class 7

2.1.1 Inspection

After removing the packaging, check the contents of the shipment. The following items should be included:

• Printer

• Power Cord

• Accessories CD

• Any special or additionally purchased items.

2.1.2 Additional Requirements

Other items can also be needed for operation:

• An interface cable; see Section 3.1.1.

• Applicable media; see Section 7.3.

• Applicable software; consult the Accessories CD-ROM and see Appendix E for details,

or refer to your dealer or Datamax-O’Neil for information.

8 I-Class

Setting up the Printer

3.1 Installation

Interface and connect power to the printer: A. Place the printer on a firm, level surface. B. Turn OFF the Host Computer then, depending upon your system, connect an appropriate

interface cable from the host to the printer; see Section 3.1.1. C. Turn ON the Host Computer. D. Ensure that the printer’s Power On/Off Switch is in the OFF position. Connect the AC

Power Cord to the AC Power Connector, and then plug the AC Power Cord into a properly

grounded AC Outlet.



Note: When interfacing, ensure AC power has been turned OFF, and always apply

power to the Host before the Printer.

I-Class 9

3.1.1 Communications

Following power-up (or after a period of inactivity), interface port selection occurs automatically upon detection of valid data. If the incoming (received) data flow stops and the Host Timeout Value (see Section 4.2.6) is exceeded, partially received formats will be ignored and the port detection process repeated.



Notes: 1) To change an active port immediately, cycle the power OFF and ON.

2) For alternate data processing options, see SYSTEM SETTINGS / INPUT

MODE - Section 4.2.5.

DMXNetII Network Interface Card / DMXrfNetII Wireless Network Interface Card

The optional network interface has several menu-selectable modes; see Section 4.2.6 or refer to the manual provided with the option.

Parallel Port

The parallel interface has two menu-selectable modes of operation:

• Unidirectional mode is forward channel communication and requires a Centronics

cable with a 36 pin male connector.

• Bidirectional mode is IEEE 1284 Compliant, using forward and reverse channel

communications and requires an IEEE 1284 cable with a Centronics connector.

Serial Port The serial interface supports RS-232C, and if equipped optional RS-422 communications.

The serial interface has menu-selectable settings that must match the host computer’s settings; see Section 4.2.6. In addition to the port settings, serial c able wirin g must

have specific pin connections for proper data flow; see Section 7.3.

USB Interface Card

The optional USB Port is plug and play interface, operating transparently and without menuselectable settings or modes.

WARNING

The USB Port is a device-end only connection. Never connect a keyboard, mouse, modem, etc. to this port; damage can result.

36 pin male

10 I-Class

3.2 Media Loading

Load media according to its type: A. Raise the cover. B. Rotate the Printhead Latch then raise the Printhead Assembly. C. Slide the Media Guide outward and then rotate it downward. D. If using roll media on a 1.5-inch (38mm) core, grasp then pull firmly outward to remove

the 3-Inch Media Hub; otherwise, go to Step E.

Printhead Assembly

E. Proceed according to the media type:

• For Roll Media, see Section 3.2.1; or,

• For Fan-Fold Media, see Section 3.2.2.

Media Guide

3 Inch

Media Hub

1.5 Inch

Media Hub

Printhead Latch

I-Class 11

3.2.1 Loading Roll Media

A. Slide the Roll Media onto the Media Hub until it reaches the Backstop.

Backstop

Roll Media

Media Hub

Media Guide

B. Route the Media under the Media Idler, through the Media Sensor, and then straight out

the front of printer.

Media Idler

Media

Media Sensor

C. Raise then slide the Media Guide over so that it rests lightly against the edge of the

media.

D. Position the Media Sensor; see Section 3.3.

12 I-Class

Media Guide

E. If using thermal transfer media, load ribbon (see Section 3.4); otherwise, go to Step F.

F. Lower the Printhead Assembly and rotate the Printhead Latch into the locked position.

Close the cover then turn ON the printer. After READY is displayed, press and hold the

FEED Key until at least one label gap (or mark) is advanced; see Section 3.5.

Printhead Assembly

Printhead Latch



Note: Adjust the Leveling Cam if using narrow media; see Section 5.4.1.

3.2.2 Loading Fan-Fold Media

A. With the Fan Fold Media source aligned to the Bottom or the Rear Media Slot, insert the

media. (If using reflective media, be sure that the black mark is facedown.)

Rear

Media Slot

I-Class 13

Bottom

Media Slot

Fan-Fold

Media

B. Route the Media under the Media Idler (also, if equipped over the Internal Rewinder;

and, if through the Rear Media Slot, over the Media Hub).

Media Idler

Media

Sensor

Media Guide

Internal Rewinder

(Optional Equipment)

Media

Hub

C. Pass the media through the Media Sensor then straight out the front of the printer. D. Raise then slide the Media Guide over so that it rests lightly against the edge of the

media.

E. Position the Media Sensor; see Section 3.3. F. If using thermal transfer media, load ribbon (see Section 3.3); otherwise, go to Step G. G. Lower the Printhead Assembly and rotate the Printhead Latch into the locked position.

Close the cover then turn ON the printer. After READY is displayed, press and hold the

FEED Key until at least one label gap (or mark) is advanced; see Section 3.5.

Printhead Assembly



Note: Adjust the Leveling Cam if using narrow media; see Section 5.4.1.

14 I-Class

Printhead Latch

3.3 Media Sensor Adjustment

The Media Sensor detects media presence, and top-of-form (except when using continuous stock). Adjust the Media Sensor as follows:

A. With media loaded and the Printhead Assembly raised for visual access, grasp the Slide

Tab of the Media Sensor.

B. According to your Media Type, use the Slide Tab to position the Sensor Eye Mark as

described in the table below. (Afterward, if necessary, return to the previous section to

complete the setup.)

Media Type Sensor Eye Mark Position

Die-cut Near the middle of the label

Notched Centered over the notch

Reflective Centered over the black mark

Continuous Near the middle of the media

Printhead Assembly

Media

Sensor

Sensor Eye

Mark

Slide

Tab



Notes: (1) For SENSOR TYPE selection, see Section 4.2.2 (and if using CONTINUOUS

also set LABEL LENGTH).

(2) For SOP adjustments, see Section 4.2.3.

I-Class 15

3.4 Ribbon Loading

The Thermal Transfer Option type determines the applicable ribbon type [Coating Side In (CSI) or Coating Side Out (CSO)]. Depending upon the option type, load ribbon as follows:

A. Unlock the Printhead Latch and raise the Printhead Assembly. Following the Directional

Arrows on the Thermal Transfer Option, orient the Ribbon Roll accordingly and then slide

it completely onto the Ribbon Supply Hub. B. Route the ribbon under the Ribbon Idler and Printhead Assembly then up and around the

Ribbon Take-Up Hub. Wind the ribbon several times (in a clockwise direction) around the

Ribbon Take-Up Hub to secure it. C. If loading media, return to the media loading instructions; otherwise, lower the

Printhead Assembly and rotate the Printhead Latch into the locked position.

CSI Thermal Transfer Option

Directional Arrows

Ribbon

Take-Up Hub

Ribbon Supply Hub

Printhead Assembly

Printhead

Latch

CSO Thermal Transfer Option

Ribbon

Take-Up Hub

Printhead Assembly

Printhead

Latch

Ribbon Roll

Ribbon Idler

Directional Arrows

Ribbon Supply Hub

Ribbon Roll

Ribbon Idler



Note: Coating Side In and Coating Side Out ribbons are NOT interchangeable.

16 I-Class

Removing Used Ribbon

When the Ribbon Roll is depleted, pull the empty core from the Ribbon Supply Hub. Grasp the used roll on Ribbon Take-Up Hub then pull and squeeze to remove the spent ribbon. (To remove partially depleted rolls, cut the ribbon then remove the roll and discard any used ribbon as described above.)

3.5 Quick Calibration

The printer is calibrated to sense a wide range of media. Calibration fine-tunes these settings for your die-cut, notched, or reflective application. (Not required for continuou s media.)

Perform this calibration during initial setup or after changing your media type:

• Ensure that media is loaded and that the Media Sensor is adjusted. Then, with the

printer idle, press and hold the FEED Key. Allow at least one complete label to advan c e

then release the key.

Upon successful completion, CALIBRATION COMPLETED and then READY will be

displayed.



Notes:

• If UNCALIBRATED is displayed, see Section 5.2.

• If the printer displays CANNOT CALIBRATE or stops feeding mid-label, press and hold

the FEED Key until two (or more) labels are advanced before releasing the key. If this

method also fails, see Section 5.2.

• WARNING LOW BACKING may appear if using notched media, or media with a

transparent liner; however, calibration was successful.

• Media containing large gaps may require a change in the PAPER OUT DISTANCE; see

Section 4.2.2.

I-Class 17

18 I-Class

Using the Control Panel

4.1 Operation

The Control Panel is composed of a display, indicators, and mode-dependant keys for easy access to printer functions.

4.1.1 Display and Indicator Lights

 Liquid Crystal Display (LCD)

The LCD provides textual information:

• Following initialization, the READY message;

• The time and date;

• Label counts during batch jobs;

• When in Menu Mode, the System Menu; and,

• Displayed Messages.



The Ready Light provides operational state information:

• ON indicates Ready Mode;

• SLOW FLASHING indicates Menu Mode; and,

• FAST FLASHING indicates data reception.

READY

REV

STOP

FWD

ESC

ERROR

ENT



The Stop Light indicates a paused condition.



The Error Light indicates the following conditions (see Section 6.1.2):

• SLOW FLASHING indicates a Warning; and,

• FAST FLASHING indicates a Fault.



The MENU Key, when pressed and held, adjusts the LCD Contrast.

I-Class 19

4.1.2 Ready Mode: Normal Operation (Ready Light ON)



The PAUSE Key temporarily suspends printing, and pressing it again returns normal operation.



The FEED Key advances labels, and clears any corrected faults. Pressing and holding it initia tes calibration; see Section

3.5.



The CANCEL Key cancels the current print job and then pauses the printer. Pressing and holding it four seconds initiates a soft reset; see Section 5.3.1.



The MENU Key toggles the Ready and Menu Modes (and while in Ready Mode, pressing and holding it adjusts the LCD Contrast.)



The TEST Key enters and exits the Test Mode.

4.1.3 Menu Mode: Configuration (Ready Light “Flashing”)



The DOWN ARROW Key scrolls to a previous menu item, and also decrements numerical values for most menu selections.



The UP ARROW Key scrolls to the next menu item, and also increments numerical values in most menu selections.



The ENTER Key selects the function, item, or displayed value; also moves between selections within multiple parameter fields.

20 I-Class



The ESCAPE Key moves through previous menu levels to Ready Mode.



The TEST Key terminates printing then restores Menu Mode.

4.1.4 Test Mode: Printing Test Labels



The DOWN ARROW Key scrolls to the previous test function.



The UP ARROW Key scrolls to the next test function.



The ENTER Key changes the selected test label quantity (except the Configuration Label, always one), and holding down the key scrolls the quantities.



The ESCAPE Key exits the Test Mode.



The TEST Key prints the selected label at the selected quantity. During printing, this key also cancels the test. Pressing and holding it for four seconds initiates printhead cleaning; see Section 4.2.2.



Note: Test Mode functions are disabled while processing data from communications

interfaces, and printing can be time delayed using the PRINT TEST RATE; see Section 4.2.7.

I-Class 21

4.2 The System Menu

The MENU Key accesses seven system branches:

• MEDIA SETTINGS

• PRINT CONTROL

• PRINTER OPTIONS

• SYSTEM SETTINGS

• COMMUNICATIONS

• DIAGNOSTICS

• MCL OPTIONS



Notes: (1) Entering the menu takes the printer offline and halts the processing of new

data.

(2) Selected Menu items are indicated with an asterisk (*) next to the displayed

setting, while items designated with a section symbol (§) require a reset to become effective.

(3) Password protection can prevent accidental or unauthorized Menu System

changes; see Section 4.2.5.

(4) The commands from your host computer may, in some cases, override the

menu settings; see Section 4.2.6 for setting controls.

(5) Depending upon the installed firmware, some of the menu selections

represented below may not appear in your printer.

(6) Options or items not detected by the printer may indicate NOT INSTALLED

when accessed in the menu.

4.2.1 Entrance and Exit Prompts

Depending upon the security setting and printer configuration, the following Entrance and Exit Prompts may appear when accessing or exiting the menu (see Section 5.1.1 for other prompts).

• Press the Key to enter Menu Mode.

22 I-Class

READY

 

REV

STOP

FWD

ESC

ERROR

ENT

Displayed Message Details

MENU MODE

ENTER PASSWORD 0 0 0 0

KEEP HOST CHANGES? ENTER=YES

The Menu Key has been pressed, where:

Requires entry of the correct security password for menu access.

Requires a decision regarding existing host commands that have affected the configuration of the printer, where pressing ENTER will save these changes or pressing ESC will discard them.

SAVE CHANGES? ENTER = YES

Requires a decision regarding changes that have been made to the printer’s settings, where pressing ENTER will save these changes or pressing ESC will discard them.



Note: If required, a reset will automatically occur.

The following designations are used throughout the menu listings below:

Symbol Definition



Denotes a firmware default setting or value.

Denotes a setting can only be changed via the menu.

4.2.2 Media Settings

The Media Settings menu contains label and ribbon settings, and printhead maintenance selections.

Menu Item Details

MEDIA TYPE

THERMAL TRANSFER

DIRECT THERMAL

Selects the method used to print labels and should be set according to the type of media being used, where:

Sets printing for media that requires a ribbon to produce an image.

Sets printing for media that is reactive to heat to produce an image.

I-Class 23

Media Settings (continued)

Menu Item Details

SENSOR TYPE

GAP

CONTINUOUS

REFLECTIVE

LABEL LENGTH

04.00in (0-99.99)

MAXIMUM LABEL LENGTH

16.00in (0-99.99)

PAPER OUT DISTANCE

00.25in (0-99.99)

LABEL WIDTH

XX (X-XX)

RIBBON LOW OPTIONS

RIBBON LOW DIAMETER

1.40in (1.00 – 2.00)

Selects the Top Of Form (TOF) sensing method used to determine the leading edge of the label, where:

Senses the gaps or notches in the media.

TOF sensing is not used; see LABEL LENGTH.

Senses the reflective (black) marks on the underside of the media.

Determines the length of the label when the SENSOR TYPE is set to CONTINUOUS, where:

Is the desired length of the format.

Sets the distance that the printer will feed GAP or REFLECTIVE media before declaring a TOF fault, where:

Is the length of travel to detect a TOF gap or mark.



Note: This distance should be 2.5 to 3 times the

length of the label.

Sets the Out Of Stock fault (empty) distance, where:

Is the attempted length of feed before empty is declared.



Note: If using clear or translucent media, this

setting should be longer than the length of the label.

Sets the maximum printable width. Objects extending beyond this limit will NOT print, where:

Is the maximum width; see Appendix A for the model dependant default and range.

Defines the response when THERMAL TRANSFER is selected and the ribbon supply diminishes, where:

Sets the threshold that will trigger a Low Ribbon Warning prompt, where:

Is the outer diameter size of the ribbon roll.

24 I-Class

Media Settings (continued)

Menu Item Details

PAUSE ON RIBBON LOW

ENABLED

DISABLED

SENSOR CALIBRATION

PERFORM CALIBRATION

ADVANCED ENTRY

SENSOR LEVELS

SENSOR GAIN

PRINTHEAD CLEANING

CLEAN HEAD SCHEDULE 000 in. (* 1000)

CLEAN HEAD COUNTER

RESET COUNTER

CLEAN HEAD NOW

Sets the printer to pause when the RIBBON LOW DIAMETER setting is met, where:

Forces the user to press the PAUSE Key to proceed with the print job.

Allows printing to continue until rib bon empty is declared.

Selects the method used to calibrate the media sensor (see Section 5.2), where:

Sets the values via printer calculations.

Sets the values via manual entry, where:

Allows manual entry of paper, gap (or mark), and empty threshold values.

Adjusts the sensor sensitivity.

Controls the automatic cleaning alert and function, where:

Specifies the amount of media (times one thousand) that can be used before a print head cleaning warning will be issued (If exceeded three times, however, a fault will be declared.)



Note: Zero (000) disables this function.

Indicates the number of inches (or cm) since cleaning was last initiated.

Resets the Clean Head Counter to zero to restart the Clean Head Schedule.

Initiates the cleaning process then resets the Clean Head Counter. Remove ribbon. Also see Section 5.6.1.

I-Class 25

4.2.3 Print Control

The Print Control menu contains print quality, throughput, formatting, and custom setup functions:

Menu Item Details

HEAT

Controls the burn-time of the printhead (selectable as “Heat” in most labeling programs), where:

10 (0 - 30) Is the number based on duration, corresponding to

print darkness.

PRINT SPEED

Controls the rate of label movement during printing, where:

XXin/sec (X - XX) Is the speed setting; see Appendix A for the model

dependant default and range.



Note: Detailed image printing may require slower

speeds; alternately, faster printing may require an increased HEAT setting for sufficient energy transfer.

FEED SPEED

XXin/sec (X - XX)

REVERSE SPEED

XXin/sec (X - XX)

SLEW SPEED

XXin/sec (X - XX)

ROW OFFSET

Controls the rate of label movement between printing areas, where:

Is the speed setting; see Appendix A for the model dependant default and range.

Controls the rate of label movement during backup positioning, where:

Is the speed setting; see Appendix A for the default and range.

Controls the rate of label movement between printing areas when using the GPIO option, where:

Is the speed setting; see Appendix A for the default and range.

Shifts the vertical SOP position on the label, where:

00.00in (0 - 99.99)

COLUMN OFFSET

Is the offset distance; see Section 7.2.2 for label details.

Shifts the horizontal, left-justified SOP position to the right without shifting the Label Width termination point to the right, where:

00.00 in (0 - 99.99)

Is the offset distance; see Section 7.2.2 for label details.

26 I-Class

Print Control (continued)

Menu Item Details

PRESENT DISTANCE

0.00in (0 - 4.00)

MOTOR THROTTLING

ENABLED

DISABLED

TOF PRECEDENCE

DISABLED

ENABLED

Sets the label stop position, where:

Is the label travel distance at output.

Controls the current to the stepper motor, where:

Counts labels versus time and, if needed, pauses printing to maintain a cooler motor temperature.

Applies motor current normally.

Allows an override of label format data when the form length is exceeded, where:

Prints labels formats without TOF truncating.

Ends the label at the next TOF, truncating any print data that extends past this mark.

CUSTOM ADJUSTMENTS These selections independently change the listed

parameters, allowing slight mechanical compensations sometimes evident when multiple printers share label formats or for special printer-specific formatting adjustments, where:

DARKNESS

32 (1 - 64)

CONTRAST

32 (1 – 64)

ROW ADJUST

–

000 DOTS (

XXX  XXXX)

COLUMN ADJUST

–

000 DOTS (

XXX  XXX)

PRESENT ADJUST

–

000 DOTS (

XXX  XXX)

Controls the printhead strobe time (see HEAT, above) to fine-tune the solid areas of the image.

Fine-tunes the gray areas of an image.

Shifts the vertical SOP position to fine-tune the ROW OFFSET setting; see Appendix B for range and Section

7.1 for dot size.



Note: If shifti ng negative, modify PRESENT ADJUST

(see below) by the same amount.

Shifts both the horizontal SOP position and the LABEL WIDTH termination point to the right to fine-tune the COLUMN OFFSET setting; see Appendix B for range and Section 7.1 for dot size.

Adjusts the label stopping position to fine-tune the PRESENT DISTANCE setting; see Appendix B for range and Section 7.1 for dot size.

I-Class 27

4.2.4 Printer Options

The Printer Options menu contains module, file-handling, and option function s:

Menu Item Details

MODULES

PRINT DIRECTORY

PRINT FILE

FORMAT MODULE

DELETE FILE

PACK MODULE

PRESENT SENSOR

MODE

AUTO

ENABLED

DISABLED

RETRACT DELAY

070 x 10mS (1 - 255)

CUTTER

MODE

AUTO

ENABLED

DISABLED

Controls memory handling functions, where:

Prints a listing of available space, files, and types; see Appendix A.

Prints from a list of available files.

Formats the selected module, erasing all data.

Removes selected files from the module directory.



Note: Protected modules will not be displayed, and

space will not be recovered until packed.

Removes deleted files and defrags the module to recover memory space.

Controls the Present Sensor, and the Peel and Present options, where:

Sets the detection method and response of the printer, where:

Checks for the presence of the sensor and if found, the sensor is enabled; otherwise, the function is ignored.

Enables the sensor. If not detected, a fault is generated.

Disables the sensor.

Programs a time delay for retraction of the next label in the print job, where:

Is the range, times 10 milliseconds.

Controls the Cutter option, where:

Sets the detection method and response of the printer, where:

Detects, enables, and sets the label stop location for the cutter; if not detected, the option will be ig nored.

Enables and sets the label stop location for the cutter; if not detected, a fault will be generated.

Disables the option.

28 I-Class

Printer Options (continued)

Menu Item Details

CUT BEHIND

0 (0 – 2)

SCANNER

MODE

AUTO

ENABLED

DISABLED

BARCODES

CODE 39 IATA CODABAR INTERLEAVED 2 OF 5 INDUSTRIAL 2 OF 5 CODE 93 CODE 128 MSI/PLESSEY EAN(13/8) EAN(13/8)+2 EAN(13/8)+5 UPC(A/E) UPC(A/E)+2 UPC(A/E)+5

Allows a number of small labels to queue before a cut is performed, increasing throughput, where:



Note: This mode can be used without a cutter to

allow the presentation of an extra label, with retraction occurring upon the next job or feed

Is the queue number.



Note: After a fault or unknown label position, the

operation.

leading edge will be cut to ensure no extra material exists at the beginning of the first label; otherwise, cutting will occur only as specified.

Controls the Linear Scanner option, where:

Sets the detection method and response of the printer, where:

Checks for the presence of the scanner: If found, the scanner is enabled; otherwise, it will be ignored.

Enables the scanner. If not detected, a fault will be generated.

Disables the scanner.

Specifies the bar code type(s) for scanning, where:



Note: Enabling only the bar code types that will be

checked can help maximize throughput.

Is / are the bar code type(s) to be checked; see the Class Series 2 Programmer’s Manual for symbology details.

I-Class 29

Printer Options (continued)

Menu Item Details

BARCODE COUNT

00 (0 - 99)

MIN READABLE HEIGHT

DISABLED

1/16 – ½ in (1.5–12.5mm)

REDUNDANCY LEVEL

READ BARCODE 3X

AUTO

Specifies a number of bar codes per label and generates a fault when the number present is incorrect, where:

Sets the number of bar codes to count, where 00 (Auto Mode) allows a variable number.



Note: If bar codes are bitmaps, enter the minimum

number to be read on each label (check your software application if questioning the bar code generation method).

Ensures bar code integrity by setting a minimum distance for identical decodes, where:

Uses REDUNDANCY LEVEL to ensure bar code integrity.

Sets a read distance requirement to pass the bar code (e.g., ¼ requires .25 inches to be readable).



Note: This distance should not exceed 50% of the

measured bar code height.

Ensures bar code integrity by specifying a consecutive number of identical decodes, where:

Sets a valid read count requirement (1X – 6X) to pass the bar code (e.g., 3X must return three identical decodes).



Note: High redundancy rates and fast print speeds

may cause erroneous read failures when scanning small or multiple bar codes.

Uses MIN READABLE HEIGHT to ensure bar code integrity.

IGNORE NO DATA

DISABLED

ENABLED

SET DEFAULTS

SET FACTORY DEFAULT? CANCEL KEY = YES

30 I-Class

Allows an override of data verification, where:

Checks for correct bar code data in the bar code(s).

Ignores the data present in the bar code(s).

Restores the scanner settings to the default values, where:

Restores the defaults, or press the ESC Key to keep the current configuration.

Printer Options (continued)

Menu Item Details

RFID

RFID MODULE

DISABLED

UHF CLASS 1

UHF MULTI-PROTOCOL

RFID POSITION

1.10in (110 - 4.00)

HF SETTINGS

TAG TYPE

ISO 15693 TI PHILIPS ST LRI512 ST LRI64

AFI VALUE

00 (HEX)

AFI LOCK

DISABLED

ENABLED

DSFID VALUE

00 (HEX)

Controls the RFID operation, where:

Sets the mode of RFID operation, where:

Disables RFID.

Selects the Securakey option.

Selects the Alien option.

Selects the UHF cross-platform option.

Sets the RFID encoding position, where:

Is the inlay location, as referenced from the leading edge of the tag moving in the direction of print.

Sets the HF RFID encoding settings, where:

Selects the tag type, where:

Is the type to be encoded.

Sets the Application Family Identifier value, where:

Is the value (00 - FF).

Locks the AFI value, where:

Is not protected.

Is write-protected.

Sets the Data Storage Format Identifier value, where:

Is the value (00 - FF).

I-Class 31

Printer Options (continued)

Menu Item Details

DSFID LOCK

DISABLED

ENABLED

EAS VALUE

00 (HEX)

AUDIO INDICATOR

ERASE ON FAULT

DISABLED

ENABLED

UHF SETTINGS

TAG TYPE

GEN 2 EPC 0 EPC 0+ MATRICS EPC 0+ IMPINJ EPC 1 UCODE EPC 1.19 EM 4022/4222

TAG DATA SIZE

96-BIT

64-BIT

POWER ADJUST (dBMs)

000 (-04  004)

Locks the DSFID value, where:

Is not protected.

Is write-protected.

Selects the Electronic Article Surveillance value, where:

Is the value (00 - FF).

N/A

Allows tag data erasure when errors are detected, where:

Keeps data.

Erases bad data.

Sets the UHF RFID encoding settings, where:

Selects the tag type, where:

Is the type to be encoded.

Sets the tag data size, where:

Selects 96 bits.

Selects 64 bits.

Adjusts the applied power, where:

Is the power level, in decibels.

32 I-Class

Printer Options (continued)

Menu Item Details

KILL CODE

00 00 00 00

ACCESS CODE

00 00 00 00

GEN 2 LOCK ACTION

NONE

PERMALOCK

PWD-READ/WRITE

BOTH

PAD/TRUNC. EPC DATA

Code to permanently deactivate the tag, where:

Is the code, in the form B3, B2, B1, B0.

Code to protect tag memory contents, where:

Is the code, in the form B3, B2, B1, B0.

Sets the lock for Gen 2 tags, where:

Does not lock the tag.

Locks data permanently.

Locks data with password-protection for writing data.

Allows both Permalock and PWD-Lock to be used.

Allows padding or truncating of data with nulls (represented as “00”) in order to fit the selected EPC Tag Data Size, where:

DISABLED

LEADING

TRAILING

LOCK CODE (ALIEN HW) Sets the lock code for Alien Gen 2 tags, where:

00 (HEX)

LOCK AFTER WRITE

DISABLED

ENABLED

Does not pad or truncate data.

Adds nulls to the front (left) of the data if less than the size, or cuts the data if greater.

Adds nulls to the end (right) of the data if less than the size, or cuts the data if greater.

Is the code (00 - FF).

Locks the tag after programming, where:

No lock occurs.

Locks the tag.

I-Class 33

Printer Options (continued)

Menu Item Details

RETRY ATTEMPTS

3 (0 - 9)

AUTO DETECT TAG

SET DEFAULTS

YES

GPIO PORT

GPIO DEVICE

APPLICATOR

Sets the number of retry attempts, where:

Is the retry count before a fault is declared.

Allows the printer to establish the tag to transducer distance setting. CALIBRATING RFID will appear as media is scanned for the tag location. Upon completion, the media will be retracted to the TOF position with the positioning results (along with a brief SUCCESS or

FAILURE message). Allows the RFID default values to be restored, where:

Restores the default settings.

Exits the menu item without changing the current settings.

Controls the GPIO operation, where:

Sets the GPIO option to work with a specific device type, where:

Enables parameters for related label applicator functions:

• Completion upon last SOP, de-asserts Data Ready

(DRDY);

• FEED allowed at any time; and,

• DRDY upon PAUSE.

APPLICATOR2

Enables parameters for alternate label applicator functions:

• Completion upon 1 msec. overlap of Data Ready

(DRDY) and End of Print (EOP);

• DRDY signal end inhibits FEED; and,

• De-asserts DRDY upon PAUSE or FAULT.

BARCODE VERIFIER

DISABLED

34 I-Class

Enables the GPIO Port to work with a bar code verifier.

Disables the option.

Printer Options (continued)

Menu Item Details

START OF PRINT

ACTIVE HIGH

EDGE

LOW PULSE

HIGH PULSE

ACTIVE LOW

END OF PRINT

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

RIBBON LOW

Selects the type of input signal required to initiate printing, where:

Triggers printing with a high signal.

Triggers printing with a signal edge transition.

Triggers printing with a low pulse.

Triggers printing with a high pulse.

Triggers printing with a low signal.

Sets the type of output signal generated to indicate End of Print (EOP), where:

Outputs a low pulse upon completion.

Outputs a high pulse upon completion.

Outputs a logic low upon completion.

Outputs a logic high upon completion.

Sets the low ribbon signal (as determined by RIBBON LOW OPTIONS; see Section 4.2.2), where:

ACTIVE LOW

ACTIVE HIGH

SLEW ENABLE

STANDARD

LOW PULSE

HIGH PULSE

ACTIVE LOW

ACTIVE HIGH

Outputs a logic low when the roll reaches the setting.

Outputs a logic high when the roll reaches the setting.

Selects the type of input signal required to initiate label slew, where:

Triggers slew with a low signal.

Triggers slew with a low pulse.

Triggers slew with a high pulse.

Triggers slew with a low signal.

Triggers slew with a high signal.

I-Class 35

Printer Options (continued)

Menu Item Details

BACKUP LABEL

Positions a presented label for printing (provided the PRESENT DISTANCE setting is greater than zero), where:

DISABLED

ACTIVE LOW

ACTIVE HIGH

ERR ON PAUSE (APP2)

ENABLED

DISABLED

Disables backup positioning.

Positions the label when a logic low is received.

Positions the label when a logic high is received.

Sets the output when a service required fault occurs, where:

Enables the output signal.

Disables the output signal.

4.2.5 System Settings

The System Settings menu contains operating, control, and formatting functions:

Menu Item Details

CONFIGURATION FILE

RESTORE AS CURRENT

SAVE SETTING AS

DELETE FILE

FACTORY SETTING FILE

NONE

Controls the creation, storage, and recall of printer configuration files (see Appendix D), where:

Lists the files available, and then after selection reconfigures the printer according to that file.

Saves the effective configuration of the printer to a named file of up to nineteen characters.

Lists the files available, and then after selection, removes that file from memory.



Note: A currently activated file cannot be deleted.

Lists the files available and then after selection that file will be restored whenever a Level One reset is performed; see Section 5.3.2.

Is the currently selected file.

36 I-Class

System Settings (continued)

Menu Item Details

INTERNAL MODULE D

Allocates a number of 1KB memory blocks for internal Memory Module D; where:

1024 K (XXX - XXXX) Is the memory allocation; see Appendix A for the

DEFAULT MODULE

D

SCALEABLE FONT CACHE

memory ranges, types, and availability. Designates the memory module for storage when no

other location is specified; where: Is the module; see Appendix A for availability.

Configures the number of 1KB memory blocks for the scaleable font engine; where:

0312 K (100 - 5120) Is the memory allocation; see Appendix A for

SINGLE BYTE SYMBOLS

availability. Selects from the 66 available code pages used for

single byte fonts (unless otherwise specified in DPL); where:

PC–850 MULTILINGUAL

DOUBLE BYTE SYMBOLS

Is the selected code page; for details see the Class Series 2 Programmer’s Manual.

Selects the code page (see the Class Series 2 Programmer’s Manual) used for the ILPC option (unless

otherwise specified), where:

UNICODE

BIG 5

JIS

SHIFT JIS

EUC

TIME AND DATE

SET HOUR 06:30AM 01JAN2000

Selects Unicode (including Korean).

Selects Government Bureau Industry Standard, Chinese (PRC).

Selects Taiwan encoded.

Selects Japanese Industry Standard.

Selects Shift Japanese Industry Standard.

Selects Extended UNIX Code.

Allows the user to set the time and date; where:

Enters the information for the time and date fields.



Note: Time and date retention (after power

removal) requires the Real Time Clock function; see GPI/O Multi-Expansion CCA, Section 1.1.2.

I-Class 37

System Settings (continued)

Menu Item Details

MEDIA COUNTERS

ABSOLUTE COUNTER

Provides a recorded count of inches printed and time; where:

Shows the total number of inches printed and the set date. (Non-resettable)

RESETTABLE COUNTER

Shows the number of inches printed and the last reset date.

RESET COUNTER

PRINT CONFIGURATION

Returns the RESETTABLE COUNTER to zero.

Prints a Configuration Label of current database information where items denoted with the section (§) and bullet ( ) symbol indicate changes not yet saved.

CONFIGURATION LEVEL

PRINTER KEY

Displays the hardware and software feature level of the printer, where:

Identifies the unique key number of the printer, in the form

vvvv-wwxx-yyyyyy-zzz

Where:

vvvv

wwxx

– Represents the printer model number. –

Represents the hardware and software levels, where:

ww – Represents the main logic card type: PA = CCA 51-2178-XX; or

TB = CCA 51-2301-XX xx – Represents the software feature

level:

10 = Standard DPL 11 = 4208 20 = Internal CG Times Font

APPLICATION VERSION

yyyyyy

Displays the level, version number, and date of the

– Is a manufacturing date code.

zzz

– Is a unique time stamp.

application firmware.

BOOT LOADER Displays the Boot Loader version level and date.

UPGRADE PRINTER CODE 0 0 0 0 0 0

Upgrades the printer to the corresponding feature level. (Authorization required.)

38 I-Class

System Settings (continued)

Menu Item Details

UNLOCK FEATURE 0 0 0 0 0 0

SET FACTORY DEFAULTS

SET FACTORY DEFAULT? CANCEL KEY = YES

Unlocks a corresponding feature with the entry of the correct code.

Returns the printer settings to the factory-programmed values or the Factory Setting File values, where:

Overwrites the current configuration and restores the default configuration (), or if selected the Factory Setting File. Otherwise, press the ESC Key to keep the current configuration.



Note: A reset will occur and, if no Factory Setting

File is used, all settings returned except CUSTOM ADJUSTMENTS and calibrations.

FORMAT ATTRIBUTES

XOR

OPAQUE

TRANSPARENT

LABEL ROTATION

DISABLED

Defines the way overlapping text, bar codes, and graphics are printed, where:

Does not print intersecting areas, for example:

Overwrites intersecting areas with those last formatted, for example:

Prints intersecting areas, for example:

Allows the label format to be rotated 180 degrees, where:

Prints formats without rotation.

ENABLED Prints flipped formats.

IMAGING MODE

Determines the process used to format labels, where:

MULTIPLE LABEL Formats multiple images, as memory permits, to

achieve the fastest throughput.



Note: Time stamps will indicate the moment of

imaging rather than printing.

SINGLE LABEL

Formats an image only after a previous format has been printed to achieve the most accurate time stamps.

PAUSE MODE

DISABLED

ENABLED

Allows controlled interactive printing, where:

Prints labels without pausing.

Requires the user to press the PAUSE Key to print each label.

I-Class 39

System Settings (continued)

Menu Item Details

PEEL MODE

DISABLED

ENABLED

SECURITY

SELECT SECURITY

DISABLED

SECURE MENU

MENU AND TEST

MODIFY PASSWORD

MODIFY PASSWORD? CANCEL KEY = YES

UNITS OF MEASURE

IMPERIAL

METRIC

INPUT MODE

DPL

LINE

Allows the SOP signal to initiate (via GPIO option) the feeding of the labels, where:

Feeds regardless of SOP.

Feeds only when SOP is received.

Allows menu password protection, where:

Enables or disables the security feature, where:



Note: The default password must be changed to

activate.

Allows entry.

Sets a password requirement for menu entry.

Sets a password requirement for menu and test entries.

Modifies the four-digit password required when security is enabled, where:

Enters the password (after confirmation); otherwise, press the ESC Key to keep the current password.



Note: The default password is 0000.

Sets the measurement standard for the printer, where:

Uses inches.

Uses millimeters and centimeters.

Defines the type of processing that occurs when data is received, where:

Processes data for standard DPL printing; see the Class Series 2 Programmer’s Manual.

Processes data for template (Line Mode) printing; see the Class Series 2 Programmer’s Manual.

40 I-Class

System Settings (continued)

Menu Item Details

AUTO

Identifies then activates the appropriate emulation parser for the data.



Note: Correct identification can be dependant upon

the HOST SETTINGS / HOST TIMEOUT (see Section 4.2.6). Also, extraneous characters may, in some cases, render the data unrecognizable, thus requiring manual selection of the mode.

COLUMN EMULATION

Allows the column dot count to be adjusted, where:

XXX DOTS (XXX - XXX) Selects the number of dots per inch (or mm) in which

to print the format, reducing it from right to left; see Appendix B for range and Section 7.1 for dot size.



Note: No adjustment occurs at the default setting.

ROW EMULATION

Allows the row dot count to be adjusted, where:

XXX DOTS (XXX - XXX) Selects the number of dots per inch (or mm) in which

to print the format, reducing or enlarging it from top to bottom; see Appendix B for range and Section 7.1 for dot size.



Note: No adjustment occurs at the default setting.

SOP EMULATION

DISABLED

110 (PRODPLUS)

220 (ALLEGRO)

250 (PRODIGY)

BACK AFTER PRINT

Allows SOP functions with backward compatibility when printing legacy model label formats, where:



Note: The printer may automatically feed labels to

setup the print position.

Uses the normal position.

Emulates the Prodigy Plus® position.

Emulates the Allegro® position.

Emulates the Prodigy™ position.

Determines label movement timing when a cutter, present sensor, peel and present, or GPIO option is enabled, where:

I-Class 41

System Settings (continued)

Menu Item Details

MODE

Repositions media, where:

DISABLED

ENABLED

Moves media only when the next label is ready to print, minimizing edge curling.

Moves media according to BACKUP DELAY timing after a cut, cleared sensor, or SOP signal to allow fastest throughput.

BACKUP DELAY (1/50s)

000 (0 – 255)

FONT EMULATION

STANDARD FONTS

CGTIMES

USER ID S50

LABEL STORE

Determines repositioning timing, where:

Is the specified lapse (in fiftieths of a second) between new format processing and label retraction.

Allows font substitution of internal fonts, where:

Prints using a standard (internal) font; see the Class Series 2 Programmer’s Manual.

Prints using the CG Times font.

Prints using a downloaded font.

Determines the data content when retrieving stored label formats, where:

STATE & FIELDS Recalls the printer state (i.e., heat, speeds, etc.) and

the formatting commands for the stored label.

FIELDS ONLY Recalls the formatting commands for the stored label.

MENU LANGUAGE

Selects the display language for the menu and Configuration Label, where:



Note: Only resident languages will be selectable;

see Appendix C.

ENGLISH Enables English. FRANCAIS Enables French. ITALIANO Enables Italian. DEUTSCH Enables German. ESPANOL Enables Spanish.

42 I-Class

System Settings (continued)

Menu Item Details

FAULT HANDLING

LEVEL

STANDARD

VOID AND RETRY

DELAYED SCAN FAULT

VOID RETRY & CONT.

NO REPRINT

Determines the label disposition and user action if a fault occurs, where:

Sets the printer response upon declaration of a fault, where:

Stops printing and declares a fault. Then, following correction of the problem, the FEED Key must be pressed to clear the fault and reprint the label in process.

Actions depend upon the RETRY COUNT:

• If the count has not been exceeded, VOID is printed

on the failed label and reprinting automatically occurs;

• If the count has been exceeded, printing stops and a

fault message is displayed. Then, following correction of the problem, the FEED Key must be pressed to clear the fault and reprint the label in process; or,

• If the CANCEL Key is pressed, reprinting is optional:

press NO to reprint; or, press YES to cancel the reprint (and press YES again to cancel the batch.)



Note: Linear Scanner or RFID required.

Increases throughput when bar codes reside near the trailing edge of the label (in the direction of FEED).



Notes: (1) Linear Scanner or RFID required.

(2) If unreadable, the fault will occur after

(3) The label immediately following a

(4) VOID AND RETRY and REPRINT are

VOID is printed on a faulted label, with reprint attempts occurring automatically, until the RETRY COUNT has been exceeded and then that label will be skipped (discarded) and printing will continue to the next label in queue.



Note: Linear Scanner or RFID required.

Printing stops and a fault message is displayed. Following correction of the problem, the FEED Key must be pressed to clear the fault.

the next label prints;

faulted label is not scanned for errors; and,

automatically disabled; the job can only be cancelled.

I-Class 43

System Settings (continued)

Menu Item Details

VOID DISTANCE

0.50in (10 – 2.00)

Sets the distance to print VOID on a faulted label, where:

Is the distance, measured from the trailing edge, which establishes the text size.



Note: VOID will not be printed if insufficient text

space exists or if the fault occurred after printing completed. Also, the text can be customized; see the Class Series 2

Programmer’s Manual.

RETRY COUNT

1 (0 - 3)

Sets the number of printing attempts before declaring a fault, where:

Is the count.



Note: Greater than 1 (one) counts are valid only

when Linear Scanner or RFID equipped.

BACKFEED ON CLEAR

Determines positioning after a fault is cleared, where:

DISABLED

ENABLED

SCL FONT BOLD FACTOR

No label positioning occurs, as the location is assumed correct.



Note: If reloading, the user must place media at the

SOP position.

Automatically positions the label.

Sets a scalable font boldfacing amount, where:

01 (1 – 36)

Is the setting, based on an incrementing scale where one (01) is minimum.

4.2.6 Communications

The Communications menu contains interface port and host control functions:

Menu Item Details

SERIAL PORT A

BAUD RATE

44 I-Class

Controls the RS-232 communications settings for Serial Port A, where:

Sets the serial communication rate, where:

Communications (continued)

Menu Item Details

9600 BPS 19200 BPS 28800 BPS 38400 BPS 57600 BPS 115000 BPS 1200 BPS 2400 BPS 4800 BPS

PROTOCOL

BOTH

SOFTWARE

HARDWARE

NONE

PARITY

NONE

ODD

EVEN

DATA BITS

8 (7 - 8)

STOP BITS

1 (1 - 2)

SERIAL PORT B

SERIAL PORT C

Is the speed in Bits Per Second.

Sets the data flow control (handshaking) method.

Uses XON/XOFF and CTS/DTR flow control.

XON/XOFF

CTS/DTR

Flow control is not used.

Sets word parity, where:

Uses parity.

Uses odd parity.

Uses even parity.

Sets Word length, where:

Is the number of bits in the word.

Sets the number of stop bits, where:

Is the stop bit count.

Controls the RS-232 communications settings for optional Serial Port B; see SERIAL PORT A.



Note: The maximum baud is 38.4K BPS.

Controls the RS-232 communications settings for optional Serial Port C; see SERIAL PORT A.



Note: The maximum baud is 38.4K BPS.

I-Class 45

Communications (continued)

Menu Item Details

SERIAL PORT D

PARALLEL PORT A

PORT DIRECTION

UNIDIRECTIONAL

BIDIRECTIONAL

PARALLEL PORT B

NIC ADAPTER

QUICK SETUP

Controls the RS-232 communications settings for optional Serial Port D; see SERIAL PORT A.



Note: The maximum baud is 38.4K BPS.

Controls the communications settings for Parallel Port A, where:

Allows data return from the printer, where:

Returns no data; communication is one-way.

Returns data (compliant back-channel operation).

Controls the communications settings for optional Parallel Port B; see PARALLEL PORT A.



Note: The default setting is BIDIRECTIONAL.

Controls the communications settings for the network interface, where:



Note: Only when equipped with DMXNetII or

DMXrfNetII.

Selects settings to configure basic Wired or WiFi operations, where:

WIRED DHCP

Selects Wired operation, where:

WIRED DHCP? CANCEL KEY = YES

WLAN UNSECURED

WLAN UNSECURED? CANCEL KEY = YES

Returns the NIC Adapter to defaults then sets Wired Discovery to “Enable” and Wireless to “Disable.”

Selects WiFi operation, where:

Returns the NIC Adapter default values then sets Discovery to “Enable,” SSID to “Any,” and WLAN network type to “Infrastructure.”

WLAN ADHOC

Selects the DMXrfNetII default parameters, where:

46 I-Class

Communications (continued)

Menu Item Details

SET FACTORY DEFAULTS

WLAN

MODE

BSS ADDRESS

SIGNAL READINGS

IP ADDRESS

192.168.010.026

SUBNET MASK

255.255.255.000

GATEWAY

192.168.010.026

WLAN ADHOC? CANCEL KEY = YES

Restores the WiFi defaults and initiates infrastructure mode with an SSID of “Any.” All existing access point associations will be deleted then established with the closest available. (Useful when moving the printer to a geographically distant location.)



Note: Press the ESC Key to exit the menu item

without changing the current settings.

Returns the factory-programmed values, where:

SET DEFAULTS? CANCEL KEY = YES

Restores the default settings.



Note: Press the ESC Key to exit the menu item

without changing the current settings.

Controls the communications settings for the optional DMXrfNetII Card, where:

Selects between Wired or WiFi operation, where:

ENABLED

DISABLED

Enables the WiFi interface.

Enables the Wired interface.

Specifies the WiFi bridge module’s static IP address.



Note: If DHCP is ENABLED, this parameter will be

ignored.

 192.168.010.001 Is the address in standard octet format.

Displays the signal and noise ratios for the WLAN.

Specifies the static IP Address; where:

Is the address in standard octet format.

Specifies the static Subnet Mask Address, where:

Is the address in standard octet format.

Specifies the network Gateway Address, where:

Is the address in standard octet format.

I-Class 47

Communications (continued)

Menu Item Details

SNMPTRAP DESTINATION

000.000.000.000

IP DISCOVERY

ENABLED

DISABLED

SNMP

ENABLED

DISABLED

ADVANCED

TELNET

ENABLED

DISABLED

FTP

ENABLED

DISABLED

Specifies the SNMP Trap Address, where:

Is the address in standard octet format where SNMP traps will be sent when SNMP service is installed on your receiver.



Note: When zeroed, no traps are sent.

Controls IP Address discovery, where:

Broadcasts over the network at startup to receive addresses from the responsible server. Manual modifications to IP Address, Subnet Mask, or Gateway are not allowed; and, if no server is found, the specified static value will be used.

A server assigned IP address takes precedence over any static address stored

WARNING

in the interface.

Uses the stored static IP, Subnet Mask, and / or Gateway Address.

Allows management protocols, where:

Sends messages to SNMP-compliant devices.

Sends no messages.

Sets advanced networking functions and parameters, where:

Sets Telnet protocol to transfer data, where:

Allows Telnet.

Disables Telnet.

Sets File Transfer Protocol to transfer data, where:

Allows FTP.

Disables FTP.

48 I-Class

Communications (continued)

Menu Item Details

MTU

01500 (512 - 65515)

GRATUITOUS ARP

0000 (0 - 2048)

PORT NUMBER

09100 (1 - 65535)

DUPLEX CAPABILITY

AUTO-NEGOTIATE

100BASET HALF

100BASET FULL

10BASET HALF

10BASET FULL

ADVERTISE CAPABILITY Transmits the printer’s communication capability for

AUTOMATIC Advertises the DUPLEX CAPABILITY set value.

ALL CAPABILITIES Advertises all possible values for DUPLEX CAPABILITY.

NETWORK REPORT

Sets the Maximum Transmission Unit packet size, where:

Is the packet size, in bytes.

Sets the Address Resolution Protocol notification rate, where:

Is the time, in minutes.

Sets the network communications port, where:

Is the Port Number.

Sets the communication capability for the Wired network, where:

Automatically selects the best type.

Selects 100 Mb half duplex (in both directions, one way at a time) operation.

Selects 100 Mb full duplex (in both directions, simultaneously) operation.

Selects 10 Mb half duplex (in both directions, one way at a time) operation.

Selects 10 Mb full duplex (in both directions, simultaneously) operation.

the Wired network, where:

Prints a network status report (see example below):

NETWORK REPORT

CURRENT PRINTER INFO

MACO: 00:0D:70:0B:8B:B9 IP ADDRESS: 192.168.10.26 SUBNET MASK: 255.255.255.0 GATEWAY: 192.168.10.26 DHCP: ENABLED SNMP: ENABLED

PORT NUMBER: 9100

NETBIOS NAME: DMX_000000

WLAN MODULE

MODULE FW VERSION: 4.3.0.24 RADIO FW VERSION: 1.1.1.111.8.4.0.145 PORT STATUS: CONNECTED: ADHOC SSID: any MACR: 00:90:C9:01:D0:64 BSS ADDRESS: PROVIDED BY DHCP

I-Class 49

Communications (continued)

Menu Item Details

SET FACTORY DEFAULTS

SET FACTORY DEFAULTS? CANCEL KEY = YES

HOST SETTINGS

HOST TIMEOUT

10 SEC (1 - 60) Is the time (in seconds) when downloads timeout, and

CONTROL CODES

STANDARD CODES

ALTERNATE CODES

ALTERNATE CODES 2

CUSTOM CODES

SOH STX CR CNTBY 5E 7E 0D 40

FEEDBACK CHARACTERS

DISABLED

ENABLED

ESC SEQUENCES

ENABLED

DISABLED

Returns the NIC to factory-programmed values, where:

Restores the default settings.



Note: Press the ESC Key to exit the menu item

without changing the current settings.

Sets host communication parameters; where:

Sets the period that an interface port can be idle before timeout occurs, where:

that must elapse before alternate port or alternate parser processing can occur.

Allows changes to the software command interpretation controls, where:

Sets the following command interpretation codes: Hex 01 = SOH command; Hex 02 = STX command; countby = ^; Hex 1B = ESC; Hex 0x0D = Carriage Return

Sets the following command interpretation codes: Hex 5E = SOH command; Hex 7E = STX command; countby = @; Hex 1B = ESC; Hex 0x0D = Carriage Return

Sets the following command interpretation codes: Hex 5E = SOH command; Hex 7E = STX command; countby = @; Hex 1B = ESC; Hex 0x7C = Carriage Return

Sets the command interpretation codes as needed, where:

Are the codes according to your definitions.

Allows the return of printer codes, where:

Does not send feedback characters.

Sends the host a Hex 1E (RS) after each label and a Hex 1F (US) after each label batch successfully prints.

Allows data containing invalid ESC control code sequences to be processed, where:

Processes commands normally.

Ignores ESC sequences during processing (since some systems send a “banner” to the printer).



Note: Bitmapped font downloads are disabled.

50 I-Class

Communications (continued)

Menu Item Details

HEAT COMMAND

ENABLED

DISABLED

SPEED COMMANDS

ENABLED

DISABLED

TOF SENSING COMMANDS

ENABLED

DISABLED

SYMBOL SET COMMAND

ENABLED

DISABLED

CNTRL-CODES (DATA)

ENABLED

DISABLED

STX-V SW SETTINGS

ENABLED

DISABLED

Determines how a host software Heat command is handled, where:

Processes commands normally.

Ignores commands; instead, Heat is controlled via the menu setting; see Section 4.2.3.

Determines how host software Print, Feed, Reverse, and Slew commands are handled, where:

Processes commands normally.

Ignores commands; instead, the speeds are controlled via the menu setting; see Section 4.2.3.

Determines how host software Gap, Continuous, and Reflective commands are handled, where:

Processes commands normally.

Ignores commands; instead, Sensor Type is controlled via the menu setting; see Section 4.2.3.

Determines how host Single and Double Symbol Set commands are handled, where:

Processes commands normally.

Ignores commands; instead, the Symbol Set selection is controlled via the menu setting; see Section 4.2.5.

Determines how host software Control Codes are handled, where:

Processes commands normally.

Controls the setting via the menu; see CONTROL CODES, above.

Determines how a host software option enable command is handled, where:

Processes commands normally.

Controls the settings via the menu; see Section 4.2.4.

I-Class 51

Communications (continued)

Menu Item Details

MAX LENGTH COMMAND

ENABLED

DISABLED

OPTION FEEDBACK

DISABLED

SCANNER

RFID HEX

RFID ASCII

PROCESS SOH (DATA)

DISABLED

ENABLED

Determines how a host software Maximum Label Length (<STX>M) command is handled, where:

Processes commands normally.

Controls the setting via the menu; see Section 4.2.2.

Allows feedback characters from an optional device to be returned to the host device, in the format of <A;B;C;D;E;F>[CR], where:

A - Is the device type: R = RFID; and, S = Linear Scanner B - Is the status: C = entire label complete; F = faulted

(failed) label; and, U = unknown

C - Is the number of expected reads, given in two

characters. D - Is the number of good reads, given in two characters. E - Is the internal Job and Sub Job Identifier, given in four

characters each. F - Is the data read, delimited with semicolons (;) if multiple

reads.

Reports no data.

Reports Linear Scanner data.

Reports RFID data in hexadecimal format.

Reports RFID data in an ASCII format.

Determines the response to an Immediate Command (e.g., Get Status, Module Storage, etc.), where:

Processes commands normally.

Interrupts operations upon SOH receipt to process the command.

52 I-Class

4.2.7 Diagnostics

The Diagnostics menu contains testing functions:

Menu Item Details

HEX DUMP MODE

DISABLED

ENABLED

OPTIONS TESTING

TEST PRESENT SENSOR

PERFORM TEST 1 TIME

TEST CUTTER

PERFORM TEST 1 TIME

TEST GPIO

MONITOR GPIO INPUT

MONITOR GPIO OUTPUT

Allows raw code received from the host to print, where:

Executes commands and prints label formats normally.

Prints received data without processing; see Section

6.2. Allows testing of printer options, where:

Tests the Present Sensor (and Peel & Present Mechanism) on demand function, where:

Selects the number of LABEL PRESENTED tests (1, 10, or 100) to perform, and then displays the results.

Tests the Cutter, where:

Selects the number of cuts (1, 10, or 100) to perform, and then displays the results.

Tests the General Purpose Input Output interface, where:

Displays the logic values for Start of Print (SOP), Feed, Pause, and Reprint (REPRT) signal inputs. (The values given below are examples only.)

SOP FEED PAUSE REPRT



0 0 0 0

Note: Unconnected lines may assume a zero or one.

Allows toggling and displays the logic values for End of Print (EP), Ribbon Low (RL), Service Required (SR), Media Out (MO), Ribbon Out (RO), Data Ready (DR), and Output Fault (OF) signal outputs. (The values given below are examples only.)

EP RL SR MO RO DR OF

1 1 0 1 1 0 0



Note: To change an output signal, cursor over the

displayed state to select and then toggle it, except Data Ready which cannot be toggled.

I-Class 53

Diagnostics (continued)

Menu Item Details

LOOPBACK

PRINT SIGNAL INFO

TEST SCANNER

ALIGNMENT TEST

SCAN TEST

TEST RFID

TAG DATA

DEVICE VERSION

TAG ID – HF ONLY

PRINT TEST RATE (min)

000 (0 - 120)

Not Supported

Prints signal names, pin assignments, settings, and current states for reference.

GPIO SIGNAL INFO

WED 11:04AM 24MAR2003 CARD ID#1

OUTPUT SIGNALS

END OF PRINT PIN# 6

LOW PULSE CURRENT LEVEL 1

RIBBON LOW PIN# 5 ACTIVE LOW CURRENT LEVEL 1

SERVICE REQUIRED PIN# 4 ACTIVE LOW CURRENT LEVEL 0

MEDIA OUT PIN# 3 ACTIVE LOW CURRENT LEVEL 1

RIBBON OUT PIN# 2 ACTIVE LOW CURRENT LEVEL 1

INPUT SIGNALS

START OF PRINT PIN# 8 ACTIVE HIGH CURRENT LEVEL 0

BACKUP LABEL PIN# 7 DISABLED CURRENT LEVEL 0

Tests the Linear Scanner, where:

Reads a bar code then displays the decoded data, the code type and scan count, repeating.

Reads a bar code then displays the decoded data, the code type and scan count, non-repeating.

Tests RFID, where:

Reads the data encoded on the RFID chip.

Displays the type and version of the encoding device.

Reads and displays the High Frequency Tag ID number.

Allows a label-to-label delay (0 - 120 minutes) when printing test label batches, where:

Is the selected delay interval, in minutes.

54 I-Class

Diagnostics (continued)

Menu Item Details

SENSOR READINGS

Displays A-D sensor values (0 – 255), where:

THR TRAN RIBM 24V  127 159 093 175

Are the sensor readings, where:

• THR = Printhead thermistor sensor;

• TRAN = Media sensor when set to Gap or Continuous, or

REFL when to Reflective;

• RIBM = Ribbon sensor;

• 24V = 24 VDC sensor;

 PS HD RANK 000 254 000

RIBBON SENSOR LIMITS

RIBBON ADC LOW HIGH 070 104

• PS = Present sensor;

• HD = Printhead position sensor; and,

• RANK = Printhead ranking resistor.



Note: Readings provided here are examples only.

Displays the values from the ribbon sensor (when equipped with the thermal transfer option), where:

Are the sensor readings (actual values will vary).

4.2.8 MCL Options

The MCL Options menu contains alternate operating selections:

Menu Item Details

MCL OPTIONS

MCL AT POWER-UP

DISABLED

MCL LINK MODE

MCL PROGRAM MODE

START MCL



Note: Consult your MCL provider for details regarding operation and support.

I-Class 55

Allows the optional MCL (Macro Command Language) tool suite to accept peripheral input data, where:

Allows MCL operation to begin when the printer is turned ON, where:

No MCL operation.

Starts MCL in Link Mode.

Starts MCL in Program Mode.

Starts MCL after exiting the menu.

4.3 The Test Menu

The TEST Key accesses six resident format selections that are printed at selected heat and speed settings (see Section 4.1.4 for printing details).



Notes: (1) With the exception of the Configuration Label, all test labels require full

(2) During a test, press the Key or the Key to stop printing. (3) Use PRINT TEST RATE (Section 4.2.7) to delay printing.

4.3.1 Print Quality Label

The Print Quality Label can be used to ensure conformance and visual aesthetics.

width media to capture the entire format.

4.3.2 Configuration Label

The Configuration Label provides database information, as detailed in Section 4.2.



Notes: (1) Label contents vary with application

(2) Use at least 2 inch (51mm) wide media and

(3) Bulleted items indicate host changes not

version, model, and options.

set the Label Width accordingly (see Section 4.2.2).

yet saved.

CONFIGURATION

TUE 09:09 AM 29JUL2008 PRINTER KEY:

4308-TB10-020312-001

APPLICATION VERSION:

83-2284-11E4 11.054 07/07/2008

MCL Version: 1.20.02-126 BOOT LOADER:

83-2269-11A 11.01 10/02/2007

UNLOCKED:

*NONE

FPGA:

MACO:

NOT SET

MACR:

00-90-c9-01-d0-84

SYSTEM INFORMATION

PRINT BUFFER SIZE:

100 in.

FLASH SIZE:

2 MB

RAM TEST:

PASS

OPTIONAL LANGUAGES:

FRANCIAS.DLN ITALIANO.DLN DEUTSCH.DLN ESPANOL.DLN

CONFI

COMMUNICATIONS

SERIAL PORT A:

BAUD RATE:

9600 BPS

PROTOCOL:

BOTH

PARITY:

NONE

DATA BITS:

STOP BITS:

SERIAL PORT B:

NOT INSTALLED

SERIAL PORT C:

NOT INSTALLED

SERIAL PORT D:

NOT INSTALLED

USB PORT:

NOT INSTALLED

PARALLEL PORT A:

PORT DIRECTION:

UNI-DIRECTIONAL

PARALLEL PORT A:

NOT INSTALLED:

56 I-Class

4.3.3 Ribbon Test Label

The Quick Ribbon Test Label can be used to verify thermal transfer functions.

4.3.4 Validation Label

The Validation Label can be used to verify print quality.

4.3.5 Print Last Label

The Print Last Label function reprints the most recent test label, format received from the host, or format recalled from a memory module.



Note: If a job was cancelled or if power was removed since the last job and the

request for this label, no reprint will occur.

4.3.6 User Defined Label

The User-Defined Label allows a template to be populated by variable data (via th e printer's control panel or a USB QWERTY keyboard). The template is a stored label format, where fields delimited by the "&" become variable. The printer will prompt the user to enter these variable field data. (For example, the stored label format could contain the data 19131423443&ENTER NAME. Afterward, when recalled from memory, the printer's display will indicate the variable field: ENTER NAME.)



Notes: (1) Variable data can be any part of the DPL format - font ID, rotation, etc.

(2) No error checking will be performed.

I-Class 57

58 I-Class

Operating, Adjusting and

Maintaining the Printer

5.1 Displayed Messages

During operation the printer (when not in M enu or T est Mode) displays several types of information:

• Prompts and Condition Messages (see Section 5.1.1); and,

• Fault and Warning Messages (see Section 6.1.2).

5.1.1 Prompts and Condition Messages

Prompts are alerts to required actions, while Condition Messages are indicators of an operational state.

Prompts and Condition Messages

Displayed Message Description Action

ACCESS DENIED

CALIBRATION COMPLETE

CANCEL BATCH ENTER KEY = YES

CANCEL REPRINT? ENTER KEY = YES

CLEARING FAULTS

The password used to access the secured menu was incorrect.

The FEED Key was pressed and held.

The CANCEL or TEST Key was pressed during a multiple label job.

The CANCEL or TEST Key was pressed during a fault. (See FAULT HANDLING / VOID AND RETRY, Section 4.2.5.)

The FEED Key was pressed following a fault and now the printer is attempting to clear the condition.

Enter the correct password.

Allow the calibration to complete.

Press ENTER to cancel all remaining labels in the job.

Press ENTER to cancel the reprint.

No action is required.

I-Class 59

Prompts and Condition Messages (continued)

Displayed Message Description Action

DISPLAY CONTRAST

DMXNET INITIALIZING

NOT INSTALLED

PAUSED

PRINTHEAD CLEANING

The MENU Key is being pressed and held, and now the LCD contrast is being adjusted.

The network card is initializing, a normal condition following powerup or a reset.

The selected option or feature cannot be found.

The PAUSE Key was pressed (or PAUSE MODE is enabled, see Section 4.2.5) and now the printer is in a paused condition.

The TEST Key was pressed and held, or CLEAN HEAD NOW was selected, and now printhead cleaning is in progress.

Release the MENU Key when the desired contrast is achieved.

No action is required. Depending upon the settings, it may take a few minutes.

Verify that the option or feature is correctly installed. If so, call for service.

Press PAUSE.

No action is required.

READY

REMOVE LABEL

REMOVE RIBBON

PRESS ANY KEY

SUCCESSFUL

PRESS ANY KEY

The printer is waiting to receive label formats, downloads, etc.

The Present Sensor (or Peel and Present Mechanism) is enabled and a label awaits removal.

The TEST Key was pressed and held, or CLEAN HEAD NOW was selected, but ribbon is installed.

The selected operation was successfully completed.

Send a label format, download, etc.

Remove the label.

Remove ribbon and press any key to proceed.

Press any key to continue.

60 I-Class

Prompts and Condition Messages (continued)

Displayed Message Description Action

SYSTEM INITIALIZING

The power switch has been turned ON or a reset has occurred.

SYSTEM RESET

IN PROGRESS

A reset has occurred.

UNCALIBRATED The Media Sensor is not calibrated.

WAITING FOR DATA

The SOP signal has been received, but the printer awaits label data.

WAITING FOR SIGNAL The printer awaits a SOP signal.

No action is required. Wait briefly while the process completes.

Perform calibration; see Section 5.2.

Send data from the host.

Send the SOP signal from the applicator to the GPIO port.

XXXX OF XXXX

PRINTING

A print job is in process, as indicated by the batch total and remaining label count.

No action is required.

5.2 Calibration

Calibration ensures label detection. Perform calibration when the UNCALIBRATED is displayed. Two different methods, Standard and Advanced Entry, are available to calibrate the printer.

5.2.1 Standard Calibration

Standard Calibration, appropriate for most media types, is a method that allows visual access to the media sensor for positioning. Displayed sensor readings can also be used to indicate the best position over the media – helpful when using small, position-critical TOF notches or marks.

I-Class 61

Three samples are required:

• Empty: Nothing in the sensor.

• Gap (or Mark): The media liner, notch, or reflective mark in the sensor.

• Paper: The label (and liner, if any) in th e sensor.

With the correct SENSOR TYPE selected (see Section 4.2.2), perform a Standard Calibration as follows:

Step

Action Displayed Message Comment

1 Turn ON the printer.

Press the

then raise the printhead

Key, and

assembly.

Press the

scroll to SENSOR CALIBRATION.

Press the

Key.

Key then

Key.

UNCALIBRATED

MENU MODE

MEDIA SETTINGS

MEDIA TYPE

MEDIA SETTINGS

SENSOR CALIBRATION

PERFORM CALIBRATION

Wait briefly, about six seconds, for the printer to initialize.

You are in MENU MODE.

You are in MEDIA SETTINGS.

Press the

Key to

cancel this procedure.

You are beginning the procedure.

Press the

then press any key.

Key, and

62 I-Class

REMOVE LABEL STOCK

PRESS ANY KEY <yyy>

No media should be in the sensor. This sets the Empty value, where “yyy” is the current sensor reading.

Standard Calibration (continued)

Step

Action Displayed Message Comment

Proceed according to your media:

Die-cut – remove a label

from the backing material then place the backing in the sensor. Adjust the Sensor Eye Mark over the center of the backing.

Notched – load media in

the printer then adjust

the Sensor Eye Mark over the center of the notch.

Reflective – load media

in the printer (black

SCAN BACKING

PRESS ANY KEY <yyy>

 

Or, for reflective media:

 

SCAN MARK

PRESS ANY KEY <yyy>



mark facedown) then adjust the Sensor Eye Mark over the center of the black mark.

Continuous – go to Step

Press any key to continue.



Note: Do not move the Media Sensor after it has been positioned.

See Section 3.3 for sensor positioning details.

This sets the backing, gap, or mark value where “yyy” is the current sensor reading.



Note: Never position the sensor over a perforation when sampling.

Step

Action Displayed Message Comment

Position the media (and backing, if any) under the

sensor then press any key to continue.

I-Class 63

SCAN PAPER

PRESS ANY KEY <yyy>

This sets the paper value, where “yyy” is the current sensor reading.



Note: If using preprinted media, ensure



the label area under the Sensor Eye Mark is free of text, graphics, or borders.

Standard Calibration (continued)

Step

Action Displayed Message Comment

9 Observe the LCD.

Press the times to exit the menu.

Users of circular or irregularly shaped die-cut media see Note 2 before

proceeding. If using gap, notch or

reflective media, press and hold the FEED Key. Allow at least one label to advance from the printer before releasing the key.

Key three

GAP MODE

CALIBRATION COMPLETE



Or, for reflective media:



REFLECTIVE MODE

CALIBRATION COMPLETE



Or, for continuous media:



CONTINUOUS MODE

CALIBRATION COMPLETE



READY



The calibration was successful if CALIBRATION COMPLETE appears.

(If, however, another message was displayed see Note 1, below.)

The printer is ready. If this calibration was

unsuccessful, go to Section 5.2.2.



Notes: (1) WARNING LOW

BACKING is a normal message when calibrating notched media or media with transparent backing; see Section 6.1.2 for other possible messages.

(2) If using circular or irregularly shaped die-cut labels, reposition the Sensor Eye Mark over the widest part of a label.

64 I-Class

5.2.2 Advanced Entry Calibration

Advanced Entry is the alternate calibration method for special-case media types. In the procedure, sensor readings for the label and TOF values are taken using different sampling algorithms. From this compiled list of values the best algorithm is selected and then used to generate new readings for manual entry into memory.



Note: Use this method only when Standard Calibration has proven unsuccessful.

With the correct SENSOR TYPE selected (see Section 4.2.2), perform an Advanced Entry Calibration as follows:

Step

1 Turn ON the printer.

Action Displayed Message Comment

Wait briefly, about six

UNCALIBRATED

seconds, for the printer to initialize.

Press the

then raise the printhead assembly.

Press the

scroll to SENSOR CALIBRATION.

Press the then the

Key, and

Key.

Key then

Key, and

Key.

Key, and

Key.

MENU MODE

MEDIA SETTINGS

MEDIA TYPE

MEDIA SETTINGS

SENSOR CALIBRATION

ADVANCED ENTRY

SENSOR GAIN

You are in MENU MODE.

You are in MEDIA SETTINGS.

Press the

Key to

cancel this procedure.

Press the

Key to

cancel this procedure.

You are beginning the procedure.

I-Class 65

Advanced Entry Calibration (continued)

Step

Press the

Place the label under the Sensor Eye Mark, and then lower the printhead assembly.

Use the to the 00 GAIN setting and then press the

Record the sensor reading as a Label Value in a table similar to the one shown below.

Action Displayed Message Comment

GAIN TRAN <yyy>

Key.

*00 <0 - 31>

GAIN REFL <yyy>

*00 <0 - 31>

Key to scroll

GAIN TRAN <yyy>

*00 <0 - 31>

Key.

GAIN REFL <yyy>

*00 <0 - 31>

 

Or, for reflective media:



 

Or, for reflective media:

See Section 3.3 for sensor positioning details.

If using preprinted media, ensure the label area under the Sensor Eye Mark is free of text, graphics, or borders.

Selection is denoted by an asterisk (*).

The sensor reading equals the “yyy” value.



Note: Never position the sensor over a perforation when sampling.

Step

Gain

Number

00 255 01 02

…

Action Displayed Message Comment

Press the

Key to increment the Gain Number then press the

Key and record the resulting Label Value.

Repeat this step for each of the remaining Gain Numbers (01-31).

Sampling Table

Label

Value

TOF

Value

Difference

Value

GAIN TRAN <yyy> *31 <0 - 31>

 

Or, for reflective media:

GAIN REFL <yyy>

*31 <0 - 31>



66 I-Class

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Proceed according to your media type:

Die-cut – remove a label

from the backing material then place the backing into the sensor. Adjust the Sensor Eye Mark over the center of the backing.

Notched – adjust the

Sensor Eye Mark over the center of the notch.

Reflective – adjust the

Sensor Eye Mark over the center of the facedown black mark.

Use the

Key to scroll to the 00 GAIN setting and then press the

Key. Record the sensor reading as a TOF Value.

GAIN TRAN <yyy>

*00 <0 - 31>

 

Or, for reflective media:

GAIN REFL <yyy>

*00 <0 - 31>



Note: Never position the sensor over a perforation when sampling.





Note: Do NOT move the Media Sensor after it has been positioned.

Sampling Table

Gain

Number

00 255 254 01 251 02 241

… …

31 112

Label

Value

TOF

Value

Difference

Value

I-Class 67

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

Press the

Key to increment the Gain Number then press the

Key and record the resulting TOF Value.

Repeat this step for each of the remaining Gain Numbers (01-31).

From the collected data, where both the values are above 20, subtract the Label Value from the corresponding TOF Value to find the Difference Value.

Note the Gain Number of the largest Difference Value.

GAIN TRAN <yyy> *31 <0 - 31>

 

Or, for reflective media:

GAIN REFL <yyy>

*31 <0 - 31>

GAIN TRAN <yyy>

*31 <0 - 31>

 

Or, for reflective media:

GAIN REFL <yyy>

*31 <0 - 31>

Sampling Table



For example in the table below, Gain Number 08 is chosen because it has the highest Difference Value (146) where both the Label and the TOF Values are above 20.



Step

Gain

Number

00 255 254 1 01 251 240 11 02 241 213 28 03 231 182 49 04 219 150 69 05 212 119 93 06 200 88 112 07 189 58 131 08 178 32 146 09 167 19 N/A 10 156 17 N/A

… … … …

31 116 14 N/A

Action Displayed Message Comment

Using the

Key, scroll to the Gain Number determined in Step 12, and then press the Key.

Label Value

TOF

Value

Difference

Value

GAIN TRAN <yyy> *08 <0 - 31>

 

Or, for reflective media:

GAIN REFL <yyy>

*08 <0 - 31>



68 I-Class

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

a) Place the media in the

sensor. Record the reading and label it “P” (paper).

b) Place the backing, notch,

or mark in the sensor. Record the reading and label it “G” or “M” (Gap or Mark).

c) Remove media. Record

the reading and label it “E” (Empty).

Press the then press the

Press the

Key, and

Key.

Using the

Key or the

Key, set the Paper Sensor Level to the value determined in the previous step.

Press the

Key to select the entry and advance the menu. Repeat for the Gap Sensor Level (or Mark Sensor Level) and the Empty Sensor Level entries.

GAIN TRAN <yyy>

*08 <0 - 31>

 

Or, for reflective media:

GAIN REFL <yyy>

*08 <0 - 31>

ADVANCED ENTRY

SENSOR LEVELS

PAPER SENSOR LEVEL

P*198 G*084 E*014



GAP SENSOR LEVEL

P*198 G*084 E*014



EMPTY SENSOR LEVEL

P*198 G*084 E*014

Or, for reflective media:

PAPER SENSOR LEVEL P*015 M*181 E*213





MARK SENSOR LEVEL

P*015 M*181 E*213





EMPTY SENSOR LEVEL P*015 M*181 E*213

The samplings using the selected Gain Number are taken.

The sensor readings must be entered into the printer.

Selection is denoted by an asterisk (*).

The displayed message will change and the selection will flash to indicate the next entry.

I-Class 69

Advanced Entry Calibration (continued)

Step

Action Displayed Message Comment

After all entries have been

Key

SAVE CHANGES?

ENTER KEY = YES



From READY, press the FEED Key to advance to the next label TOF.

made, press the to back out of the menu and

then press the to save the settings and return to the Ready Mode.



Note: If the Advanced Entry Calibration fails, enter MEDIA SETTINGS / CALIBRATION /

ADVANCED ENTRY / SENSOR GAIN and lower the selected Gain Number by one. Select the new Gain Number then save the changes and exit the menu. Retest your media. If unsuccessful, repeat the procedure until a usable gain is obtained.

5.3 Reset Methods

There are three reset methods, each with a different affectivity. Proceed according to the desired result:

5.3.1 Soft Reset

To clear any temporary host settings, press and hold the CANCEL Key for approximately four seconds.

5.3.2 Level One Reset

To return the factory default settings or (if saved) a Factory Setting File, turn OFF the printer. Press and hold the PAUSE and CANCEL Keys while turning ON the printer and until the SYSTEM RESET message flashes.



Note: The same as selecting SET FACTORY DEFAULTS; see Section 4.2.5.

5.3.3 Level Two Reset

To return the firmware default settings and clear all parameters, turn OFF the printer. Press and hold the PAUSE, FEED, and CANCEL Keys while turning ON the printer and until the SYSTEM RESET message flashes.



Note: Calibration is required; see Section 5.2.

70 I-Class

5.4 Printhead Assembly Adjustments

Mechanical adjustments ensure consistent print quality across a wide range of media types and sizes.

5.4.1 Leveling Cam Adjustment

Adjust the Leveling Cam for even pressure distribution when using less than full width media [4 inches (102mm)]; in addition, perform the adjustment when changing to a different width of media:

A. With media loaded, download a batch of labels (or use a test format) and begin printing.

B. While observing the printed labels, rotate the Leveling Cam count er-clockwise to an

over-adjusted position (see Example 1).

C. Rotate the Leveling Cam clockwise, one click at a time, until the printed labels contain a

complete, even image (see Example 2).

Example 1 – Too much adjustment produces an image that fades across the

label.

I-Class 71

Example 2 – Correct adjustment produces a complete image, with even

print contrast across the label.



Note: Under-adjustment can cause ribbon wrinkling,

lateral label movement, and excessive wear on printer components.

5.4.2 Burn Line Adjustment

Adjust the Burn Line only after trying the print quality improvemen t suggestions in Section

5.4.1 and 7.2.1. If print quality remains unacceptable, a Burn Line Adjustment may be necessary:



Note: If you have questions regarding this procedure, contact a qualified technician or

Datamax-O’Neil

Technical Support for answers.

A. Load the printer with your media (and ribbon, if required) then lower the printhead

assembly and rotate the printhead latch into the locked position.

B. Loosen the two Locking Screws ap proximately ¼ turn counter-clockwise.

72 I-Class

C. Equally turn each Adjustment Screw counter-clockwise until the burn line is positioned

past the platen roller apex. Print a Validation Label; see Section 4.3.4. (The print on the label should have a light, uneven appearance.)

D. Tighten the Locking Screws just enough to remove any play in the printhead assembly,

while leaving them loose enough to allow for adjustment.

E. Equally turn each

adjustments as print quality becomes maximized – see note below) then print a Validation Label and examine the print quality for improvemen t. Repeat this step until the labels are produced with even print contrast and acceptable print quality.



Note: Turning the Adjustment Screws counter-clockwise will NOT move the

printhead outward; if the printhead was adjusted too far inward, restart the entire procedure.

F. Tighten the Locking Screws. Print a final test label to verify the adjustment.

Adjustment Screw clockwise about ¼ turn (or 1/8 turn for finer

5.5 Printhead Replacement

• Use extreme care when handling the printhead and follow standard

ESD prevention procedures.

• Never use sharp objects on the printhead surface.

CAUTION

Follow the procedure below to replace the printhead:

A. Touch a bare metal area of the printer’s frame to discharge any static electricity present

on your body.

B. Turn OFF and unplug the printer. Open the access cover. If ribbon is in stalled, remove it.

• If 24V OUT OF TOLERANCE is displayed (see Section 6.1.2), or if you

have any questions regarding this procedure, contact a qualified technician or Datamax-O’Neil

Technical Support for answers.

I-Class 73

C. With the printhead locked in the down position, loosen the Printhead Mounting Screw (it

will remain in the assembly).

D. Rotate the printhead latch forward and, while supporting the Printhead, raise the

Printhead Assembly. Disconnect the Cables and then remove the Printhead.

E. Install the Printhead by securely connecting both Cables.

F. Position the Printhead onto the Locating Pins in the Printhead Assembly and secure it

with the Printhead Mounting Screw. (Do not over-tighten the screw.)



Note: Printhead alignment is normally not required.

G. Clean the Printhead; see Section 5.6.1.

H. If removed, load ribbon. Lower the printhead assembly, and rotate the printhead latch

into the locked position. Plug in and turn ON th e printer. Print a Validation Label (see Section 4.3.4). If necessary, adjust the PRINT CONTROL / CUSTOM ADJUSTMENTS / DARKNESS setting (see Section 4.2.3) so that the print contrast matches previous levels.

74 I-Class

5.6 Maintenance

The following list and table detail the recommended items, techniques, and schedules to help you safely and effectively maintain the print er:

• Isopropyl alcohol

• Cotton swabs

• A clean, lint-free cloth

• Soft-bristle brush

• Soapy water/mild detergent

• Compressed air

• Printhead Cleaning Cards or Printhead Cleaning Film

CAUTION

For your safety and to avoid damage, always turn OFF and unplug the printer before cleaning. Also, take proper precautions when using isopropyl alcohol – a flammable liquid.

Recommended Cleaning Schedule*

Area / Item(s) Interval** Method / Supplies

Thermal transfer media – after each roll of ribbon; and,

Printhead

Direct thermal media – after each roll of media, or as needed.

Rollers

Media Path & Media Sensor

After each roll of labels, after each roll of ribbon, or as needed.

As needed, based on a weekly visual inspection.

Exterior Surfaces As needed.

Isopropyl alcohol; and, if necessary, Printhead Cleaning Cards or Printhead Cleaning Film (see Section 5.6.1).

Cotton swab dampened with isopropyl alcohol (see Section

5.6.2).

Compressed air or a soft brush. Isopropyl alcohol, as needed.

Mild detergent (see Section

5.6.3).

Soft-brush or compressed air.

Interior Surfaces As needed.

Remove all buildup. See Section 5.6.3.

*For optional equipment, refer to the documentation that accompanied the item(s). **Whichever interval comes first.

I-Class 75

5.6.1 Cleaning the Printhead

NEVER use a sharp, hard or abrasive object on the printhead.

CAUTION

If print quality declines the typical cause can be traced to debris buildup on the printhead; left unattended, the printhead service life can be reduced. The printer can be programmed to remind you to perform cleaning (see Section 4.2.2.) Depending upon the media and printing parameters used, different cleaning methods are recommended.



Note: Streaks can indicate a dirty or faulty printhead.

Proper cleaning is critical. To maintain peak performance of the printer, Datamax O’Neil offers a complete line of cleaning products including pens, cards, films and swabs. Visit our website at www.datamax-oneil.com to learn more. Certified

Datamax-O’Neil – The worry free choice for optimal printer performance.

Cotton Swab Procedure (for users of direct thermal media, or thermal transfer media with

wax ribbon):

A. Turn OFF and unplug the printer. Open the cover. Raise the Printhead Assembly. Allow

the printhead to cool before proceeding.

Burn Line

Debris

Buildup

Printhead

Cotton

Swab

Printhead

Assembly

Printhead

Latch

76 I-Class

B. Move media (and ribbon, if present) away from the printhead, as necessary. Using a

cotton swab moistened (not soaked) with isopropyl alcohol, gently wipe away buildup on the Printhead while paying special attention to cleaning the Burn Line. Allow the

printhead to dry. C. Reposition media (and ribbon, if present). Lower and lock the Printhead Assembly. D. Plug in and turn ON the printer. Close the cover then run a few sample labels and

examine them. If streaking is still present, use the Cleanin g Card Procedure, below;

otherwise, this completes cleaning. If the CLEAN HEAD SCHEDULE has been set, enter

the menu and select RESET COUNTER; see Section 4.2.2.

Cleaning Card Procedure (for users of direct thermal media, or thermal transfer media

with wax/resin ribbon combinations; also for unsuccessful Cotton Swab cleaning attempts):

A. Open the cover. Unlock the Printhead Latch and raise the Printhead Assembly. Allow

the printhead to cool before proceeding.

B. Remove media (and ribbon, if present) then place a Cleaning Card (part number 70-

2013-01) under the printhead.

C. Lower D. Close the cover then enter the menu and select CLEAN HEAD NOW; see Section 4.2.2. E. After the cleaning card has been run through the printer, reinstall media (and ribbon, if

needed). Run a few sample labels and examine them. If streaking is still present, use

the Cleaning Film Procedure, below; otherwise, this completes cleaning.

Cleaning Film Procedure (for users of thermal transfer media and resin ribbon, when

printing with a Heat Value of 22 or higher, or when other methods prove unsuccessful):

A. Open the cover. Unlock the Printhead Latch and raise the Printhead Assembly. Allow

the printhead to cool before proceeding.

B. Remove media (and ribbon, if present) then place a sheet of Cleaning Film (part number

70-2087-01) under the printhead. C. Lower and lock the Printhead Assembly. Disengage the Leveling Cam. D. Close the cover then enter the menu and select CLEAN HEAD NOW; see Section 4.2.2.

and lock the Printhead Assembly. Disengage the Leveling Cam.

E. After the cleaning film has been run through the printer, turn OFF and unplug the

printer. Open the cover then raise the Printhead Assembly and wait briefly for the

printhead to cool. Using a cotton swab moistened (not soaked) with isopropyl alcohol,

clean the printhead then allow it to dry. F. Reinstall media (and ribbon, if needed). Plug in and turn ON the printer. Run a few

sample labels and examine them. If streaking is still present the printhead may need to

be replaced.

I-Class 77

5.6.2 Cleaning the Platen Roller

NEVER use a sharp object to clean the Platen.

CAUTION

Grit, adhesive, and ink buildup can cause a decline in print quality and, in extreme cases, cause labels to stick and wrap around the roller. Clean the platen roller as follows:

A. Turn OFF and unplug the printer. B. Open the access cover. Unlock the Printhead Latch and raise the Printhead Assembly.

Remove media and ribbon. C. Using a Cotton Swab dampened with isopropyl alcohol clean the accessible portion of the

roller, and then manually rotate the roller to clean the remaining area. Allow the roller to

dry.

D. Replace ribbon and media. E. Lower the Printhead Assembly and rotate the Printhead Latch completely back, to the

locked position. F. Close the access cover. Plug in and turn ON the printer. Feed several labels to normalize

tracking.

78 I-Class

5.6.3 Cleaning Interior and Exterior Surfaces

Interior Surfaces – Turn OFF and unplug the printer. Remove all media. Then, using a soft bristle brush or compressed air, remove all dust particle buildup inside the printer.

Exterior Surfaces – Turn OFF and unplug the printer. Remove all media. Then, using a soft cloth or sponge dampened with general-purpose cleanser (never abrasive cleansers or solvents) wipe the exterior surfaces until clean.

5.7 Application Updates

As available, application program (firmware) updates can be found on our web site at

http://www.datamax-oneil.com

The update can be performed in Ready Mode or in Download Mode. Before updating, identify the current program version by printing a Configuration Label (see Section 4.2.2). Compare that version string to those available from our web site then download the desired file onto your computer’s hard drive. Proceed according to the curren tly installed version:

• If 2.091 or greater, see Section 5.7.1 or 5.7.2.

• If 2.08 or less, see Section 5.7.2.

and then installed in the printer.



Notes: If updating to version 11.021 or greater, the Boot Loader must be updated

before proceeding; see Section 5.8.

Also, those desiring an alternate menu language must also download the

EFIGS menu language file. Go to the EFIGS directory and copy 832296.01C (or most current version) to lpt1: /b (where the DOS Copy command requires the /b parameter because this file contains binary code).

If an error occurs during downloading, the update will be terminated. If the process did not reach ERASING FLASH or UPDATING SOFTWARE, the

WARNING

previous program will remain intact; otherwise, a successful download must be completed to make the printer operable.

I-Class 79

5.7.1 Updating from Ready Mode

Application Version 2.091 (or greater) Update Procedure

Step Displayed Message Action Comment(s)

As an example, this would be entered as:

copy i4212_1105.zg lpt1

(Where “lpt1” can differ to include another port, as equipped.)

The Ready Indicator will flash as data is received.

The new application is being stored and verified.

READY

UPGRADING SOFTWARE

Using the DOS copy command (where “filename” is the program to be loaded and “lpt1” is the selected interface port), enter the following:

copy filename lpt1:

No action required.

4214

11.05 03/26/2008

No action required.

The printer has reset and is displaying the new firmware version.

The new application is running.



Note: If UNCALIBRATED

READY

No action required.

is displayed, see Section 5.2.

80 I-Class

5.7.2 Updating from Download Mode

Application Version 2.08 (or less) Update Procedure*

Step Displayed Message Action Comment(s)

BOOT–PA10

02.08 2/11/00

UPDATE SOFTWARE

SEND SOFTWARE

UPDATE SOFTWARE

READING IMAGE

ERASING FLASH

SOFTWARE IMAGE

Turn OFF the printer. Press and hold the PAUSE

Key and TEST Key while turning ON the printer.

Using the DOS copy command, copy the filename to the printer (see Section 5.7.1 for an example).

No action required.

The Boot Loader version is displayed.



Note: This information will vary with the printer model and Boot Loader version.

The printer is ready to accept the new application version.



Note: The parallel port (LPT1) must be used to write to the printer.

The printer is receiving the new program.

Received and verified, memory is now being cleared of the previous program.

WRITING FLASH

SOFTWARE IMAGE

*This can also be used as an alternate method to download all other versions.

I-Class 81

No action required.

The new program is being written into Flash memory. Upon completion and after a printer invoked reset, the new application will run.



Note: If UNCALIBRATED is displayed, see Section 5.2.

5.7.3 Possible Problems

The following is list of possible error messages when downloading updates:

Application Update Error Messages

Displayed Message Descriptions / Causes / Solutions

The printer detected an error during the decompression and

DECOMPRESSION ERROR

transfer of file data from cache storage into the Flash memory. Confirm the version and retry in Download Mode; however, if the problem continues call for service.

The printer could not successfully erase Flash memory. The

ERROR ERASING FLASH

possible cause is defective Flash memory. Try the download again; however, if the problem continues call for service.

The printer could not successfully write the program into

ERROR WRITING FLASH

Flash memory. A possible cause is defective Flash memory. Try the download again; however, if the problem continues call for service.

Application downloaded was not compatible with the main

HARDWARE MISMATCH DATA REJECTED

logic card. The firmware used was for a different class model and not supported by this Boot Loader version (see CONFIGURATION LEVEL / PRINTER KEY, Section 4.2.5).

The printer detected an error. The possible causes include:

INVALID SOFTWARE DATA REJECTED

• An invalid or corrupt ed file w a s downloading – try saving

the file to the host and then download again.

• A communications error occurred – recheck cabling and

port setting.

SOFTWARE MISMATCH DATA REJECTED



Notes: If experiencing trouble when attempting to download the file to the printer, try

1) Use the Download Mode (see Section 5.7.2).

2) Windows users – try restarting the computer in MS-DOS mode.

the following alternate methods:

3) Use the Datamax-O’Neil Driver by Seagull Scientific™ – Device Setting / Send File to Printer function.

Software level not authorized for this printer (see CONFIGURATION LEVEL / PRINTER KEY, Section 4.2.5).

82 I-Class

5.8 Boot Loader Updates

The printer stores its Boot Loader program in Flash memory on the main logic card. As available, updates can be found on our web site at ftp://ftp.datamax-oneil.com installed in the printer.

If power is lost while UPGRADING SOFTWARE is displayed, the printer will become non-functional and will require factory programming or a main logic

WARNING

card.

Before updating, identify the current program version by printing a Configuration Label (see Section 4.3.2). Compare that version string to those available from our web site then download the desired file onto your computer’s hard drive. Follow the steps below to update the version:

Boot Loader Update Procedure

Step Displayed Message Action Comment(s)

and then

Using the DOS copy command (where “filename” is the program to be loaded

1 READY

and “lpt1” is the selected interface port), enter the following:

copy filename lpt1:

2 UPGRADING SOFTWARE No action required.

4212

11.05 03/26/2008

No action required.

4 READY No action required.

As an example, this would be entered as:

copy boottb99_1101.bs lpt1

(Where “lpt1” can differ to include another port, as equipped.)

The Ready Indicator will flash as data is received.

The new program is being stored and verified.

The printer has reset automatically.

The new application is now running.



Note: If UNCALIBRATED is

displayed, see Section 5.2.



Note: If the update failed, press and hold the PAUSE and TEST Keys (see Section 4.1)

while turning ON the printer. After SEND SOFTWARE is displayed, release the keys then re-send the file as described above.

I-Class 83

84 I-Class

Troubleshooting

6.1 Problem Resolution

When a problem is encountered, the information in this section will help resolve it. Locate the description of the problem to find an appropriate solution. For problems that are accompanied by a displayed message, see Section 6.1.2.



Note: If you have questions, or if problems persist, contact a qualified technician or

Datamax-O’Neil

6.1.1 General Resolutions

The following table lists problems that may not be accompanied by a displayed message:

Technical Support.

If experiencing this

problem…

Cannot communicate through the parallel port:

Cannot load media through the cutter:

Try this solution…

Send a format to the printer then observe the Ready Indicator – If the indicator does not flash, check the parallel cable type; also check the protocol and port settings of the printer and host.

WARNING! Use extreme care. Turn OFF and unplug the

printer before proceeding.

Ensure the cutter and its cable are properly installed and connected to the printer – Plug in and turn ON the printer. You should hear the blade cycle; otherwise, call for service.

I-Class 85

General Resolutions (continued)

If experiencing this

problem…

Erratic media movement:

Erratic printing (instead of the label format, strange characters are printed):

Intellifont will not print:

Light print on the right side of the label (as it exits the printer):

Missing printed information:

Missing print on left or right side of the label:

Try this solution…

The printer may require a calibration – See Section 3.5.

• The printer may be in Hex Dump Mode – See Section 6.2.

• If using the serial communication the port settings may be

incorrect – Check both the host and printer port data bit settings.

You may be using an incorrect type – Intellifont

Little/Big Endian specific and the printer uses Big Endian; refer to your font supplier for information.

format is

• The Leveling Cam may be incorrectly adjusted – See

Section 5.4.1 for adjustment details.

• The platen may be dirty (or worn) – See Section 5.6.2 for

cleaning details, and check wear by visual inspection.

• Check the label format for character placement outside the

dimensions of the label – All row / column values must allow enough space for the height and length of the information to be printed.

• The available memory may have been exceeded by the

format size – Try reducing the memory allocated to either the internal module or scaleable font cache; see Section

4.2.5.

• If using serial communication, ensure that the interface

cable meets the pin out requirements – See Section 7.3.

Information may be formatted outside the label dimensions – Check your software program label size or check the values in PRINT CONTROL / COLUMN OFFSET and / CUSTOM ADJUSTMENTS / COLUMN ADJUST; Section 4.2.3.

86 I-Class

General Resolutions (continued)

If experiencing this

problem…

The LCD is off, but indicator lights are illuminated:

The LCD is off and no indicator lights are illuminated:

No print (labels advance normally but are blank):

Try this solution…

The Display Contrast may set too low – Press and hold the MENU Key; see Section 4.1.1.

• Verify that the AC power cord is connected to the outlet and

the printer, and that the power switch is ON.

• Verify that the AC outlet is functioning, or try moving the

printer to another location with a different AC circuit.

• The AC cord may be damaged, if so replace it.

• The line fuse may be blown, if so call for service.

Examine the used ribbon for an image –

If an image is present, then:

• Verify that the ribbon was properly loaded per Section 3.4.

• If properly loaded – then the wrong coating configuration is

being used. (To verify the inked (coated) side of a ribbon, press the sticky side of a label against the surface – ink will only lift from the coated side.) Clean the printhead (see Section 5.6.1) and replace the ribbon with a correct type; see Section 3.4.

If no image is present, then:

• Print any test label (see Section 4.3) – If an image printed

then check the protocol and port settings for both the printer and host; these must match.

• The heat setting may be too low. Make an adjustment in

the software program or through the menu. (Same function commands from the host computer can override the menu settings; see Section 4.2.6.)

• The media/ribbon combination may be incorrect – See

Section 7.2.2.

• The printhead or printhead cable(s) may be loose – Power

OFF the printer before reconnection – see Section 5.5

for locations.

I-Class 87

General Resolutions (continued)

If experiencing this

problem…

Nothing happens when printing from your software program:

Poor print quality:

Skips labels when printing:

Unable to print rotated text:

Try this solution…

• Ensure that the printer is at READY.

• Send the job again while observing the Ready Indicator

(see Section 4.1.1.) – If the indicator does not flash, check the printer and host for protocol and port settings.

• Ensure the interface cable meets the requirements found in

Section 3.1.1.

• The printhead may need cleaning – See Section 5.6.1.

• Adjust the Heat and Print Speed settings via the menu or by

host commands – See Section 4.2.3.

• T he media/ribbon combination may not be compatible –

See Section 7.2.2.

• The Leveling Cam may be incorrectly adjusted – See

Section 5.4.1.

• The Platen may be dirty or worn – See Section 5.6.2.

• The Printhead Burn Line may need adjusting – See Section

5.4.2.

• Calibration may be needed – See Section 3.5.

• The Media Sensor may be out of position – Readjust the

position; see Section 3.3.

• The format may be within 1/8 inch (3 mm) of the label’s

edge – Try reducing or moving the format slightly.

The characters may be formatted outside the label dimensions – Ensure the row/column values provide enough room for the height of the characters or bar code to be printed. See the Class Series 2 Programmer’s Manual.

88 I-Class

6.1.2 Warning and Fault Messages

The printer displays messages when the possibility of a problem or an actual fault occurs. Depending upon the displayed message, find the possible action or solution in the tables below.



Note: Warning and Fault Messages do not appear in Menu or Test Mode.

Warning Messages:

Displayed for about three seconds, Warning Messages assume a low priority and indicate a pending change in printer configuration, or an operating condition that could lead to a fault.

Warning Messages

Displayed Message Description Action(s)

DOT FAILURE

GAP MODE WARNING LOW BACKING

GOODBYE

HEAD NEEDS CLEANING

The printer has detected defective printhead elements.

The printer measured only a small difference between the “empty” and “gap” sensor readings.

Power has been removed and shutdown is in progress.

The scheduled printhead cleaning distance has been reached.

Replace the printhead if the print quality becomes unacceptable.

Transparent backing or notched media typically gives this indication, and a slight delay may occur for the “Out of Stock” indication; no action is required.

The power switch was turned OFF; a line fuse was blown; or, the line voltage was lost.

Press and hold the TEST Key or select CLEAN HEAD NOW; see Section 5.6.1.

HOST CHANGES PENDING

I-Class 89

The host has pending configuration changes that require a “host reset command.”

To save the changes send a host reset command (in DPL), or discard changes by performing a soft reset; see Section 5.3.1.

POSMicro I4208, I4212, I4308 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual