POSBank IMPREX D5 User Manual

Point-of-sale system

IMPREX D5

User’s manual

PBUM-015E(Rev002;130321)

2

-Table of Contents-

POSBANK USER’S MANUAL REVISION HISTORY .................................................................................................................................................................. 4

PREFACE ......................................................................................................................................................................................................................................... 5

SYMBOL; MARK ........................................................................................................................................................................................................................... 6

COPYRIGHT ................................................................................................................................................................................................................................... 7

WARRANTY ................................................................................................................................................................................................................................... 8

SAFETY INSTRUCTIONS ............................................................................................................................................................................................................ 9

NOTICE ........................................................................................................................................................................................................................................ 10

LIABILITY LIMITATION ............................................................................................................................................................................................................ 11

INSTALLATION RECOMMENDATIONS .............................................................................................................................................................................. 12

1. PRODUCT OVERVIEW ...................................................................................................................................................................... 13

(1) INSIDE YOUR PACKAGE ................................................................................................................................................................................................................................ 13

(2) PRE-INSTALLATION PREPARATION ........................................................................................................................................................................................................... 15

(3) PRODUCT OUTLINE ....................................................................................................................................................................................................................................... 15

(4) CONFIGURATION ............................................................................................................................................................................................................................................ 16

(5) I/O PORT: DETAILS .......................................................................................................................................................................................................................................... 19

(6) INSTALLATION OF OPTIONAL DEVICES: CDP ....................................................................................................................................................................................... 20

(7) INSTALLATION OF OPTIONAL DEVICES: 2ND DISPLAY .................................................................................................................................................................... 21

(8) SETTING UP: KEYBOARD & MOUSE CONNECTION ............................................................................................................................................................................ 22

(9) SETTING UP: CONNECTION USB PORT ................................................................................................................................................................................................... 23

(10) SETTING UP: CONNECTION VIA ETHERNET PORT (LAN) ............................................................................................................................................................... 24

(11) SETTING UP: LINE-OUT, MIC-IN, LINE-IN CONNECTION ................................................................................................................................................................. 25

(12) SETTING UP: POWER CABLE CONNECTION ....................................................................................................................................................................................... 26

(13) SWITCHING ON POS .................................................................................................................................................................................................................................... 27

(14) SHUTTING DOWN POS .............................................................................................................................................................................................................................. 28

(15) INTEGRATED PRINTER: CONTROL PANEL ............................................................................................................................................................................................ 29

(16) INTEGRATED PRINTER: SELF-TEST .......................................................................................................................................................................................................... 30

(17) INTEGRATED PRINTER: PRINTER SETTINGS ........................................................................................................................................................................................ 31

(18) INTEGRATED PRINTER: INSTALLING NEW PAPER ROLL .................................................................................................................................................................. 34

(19) INTEGRATED PRINTER: METHOD FOR PROCESSING PAPER-JAM .............................................................................................................................................. 36

(20) SYSTEM DRIVERS .......................................................................................................................................................................................................................................... 37

2. MOTHERBOARD ............................................................................................................................................................................ 38

(1) MOTHERBOARD OVERVIEW ....................................................................................................................................................................................................................... 38

(2) MOTHERBOARD LAYOUT ............................................................................................................................................................................................................................. 39

(3) JUMPERS ............................................................................................................................................................................................................................................................ 41

3. BIOS SETUP UTILITY ......................................................................................................................................................................... 44

(1) MANAGING AND UPDATING YOUR BIOS .............................................................................................................................................................................................. 44

(2) BIOS SETUP PROGRAM ................................................................................................................................................................................................................................. 45

(3) MAIN SETUP ...................................................................................................................................................................................................................................................... 47

4. TROUBLESHOOTING ....................................................................................................................................................................... 66

(1) NETWORK ISSUES ........................................................................................................................................................................................................................................... 66

(2) MSR ISSUES ....................................................................................................................................................................................................................................................... 66

(3) USB ISSUES ........................................................................................................................................................................................................................................................ 66

(4) LCD ISSUES ........................................................................................................................................................................................................................................................ 66

(5) TOUCH-SCREEN ISSUES ................................................................................................................................................................................................................................ 67

(6) POWER ISSUES ................................................................................................................................................................................................................................................. 67

(7) PS/2 KEYBOARD ISSUES ............................................................................................................................................................................................................................... 67

(8) BOOTING ISSUES............................................................................................................................................................................................................................................. 67

5. MAINTENANCE .............................................................................................................................................................................. 68

IMPREX D5 MODULE POS SYSTEM REPLACEMENT ................................................................................................................................................................... 68

(1) MOTHERBOARD REPLACEMENT ............................................................................................................................................................................................................... 69

(2) DC/DC BOARD REPLACEMENT .................................................................................................................................................................................................................. 74

(3) MEMORY REPLACEMENT ............................................................................................................................................................................................................................. 75

(4) HDD REPLACEMENT ...................................................................................................................................................................................................................................... 79

(5) MSR REPLACEMENT ....................................................................................................................................................................................................................................... 81

(6) DISPLAY UNIT REPLACEMENT ................................................................................................................................................................................................................... 85

(7) INTEGRATED PRINTER: PRINTER ROLLER & BRACKET REPLACEMENT ........................................................................................................................................ 85

(8) INTEGRATED PRINTER: PRINTER MECHANISM & CIRCUIT BOARD REPLACEMENT ................................................................................................................ 87

(9) INTEGRATED PRINTER: PRINTER PCB REPLACEMENT ....................................................................................................................................................................... 90

SPECIFICATION ............................................................................................................................................................................ 93

3

Copyright© POSBANK Co., Ltd. All rights reserved.

Specifications and information contained in this manual are furnished for informational use only, and are subject
to change at any time without notice.
The information contained in this document is subject to change without notice.
We make no warranty of any kind with regard to this material, including, but not limited to, the implied warranties
of merchantability and fitness for a particular purpose. We shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved.
No part of this document may be photocopied, reproduced or translated to another language without the prior
written consent of the manufacturer.

4

POSBANK User’s manual Revision History

Changes to the IMPREX D5 User’s manual are listed below.

Rev No.

Revision History

Date /author

PBUM-015E(Rev001;130116)

New

2013.01.16

5

Preface

This User's Guide gives information about main unit/IO port layout, basic setup, component installation, and

board layout for point of sale system "IMPREX D5"

Intended Audience

The User's Guide is intended for technically qualified personnel.
It is not intended for general audiences.

Document Organization

The chapters in this Product User’s manual are arranged as follows:

1. product package contents

2. system configuration

3. Harness (cable connector)

4. BIOS Setup

5. Installing and Replacing POS SYSTEM Components: instructions on how to install the motherboard and

other POS hardware components.

6. Product specification

6

SYMBOL; MARK

CE MARK

This device complies with the requirements of the EEC directive 2004/108/EC with
regard to “Electromagnetic compatibility” and 2006/95/EC “Low Voltage Directive”.

FCC

This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:

(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference

that may cause undesired operation.

KC

Korea Certification mark.
Certificate No. KCC-REM-PBS-IMPREX-D5(A)

CCC

China Certification mark.

Recycling and disposal of electric and electronic devices and their components

This product should not be mixed with other commercial wastes for disposal.

7

Copyright

This publication, including all photographs, illustrations and software, is protected under international copyright
law with all rights reserved to the manufacturer. Neither this manual, nor any of the material contained herein,
may be reproduced without express written consent of the author.

IMPREX and POSBANK are trademarks of POSBANK Co., Ltd. in the United States and other countries.
* Other names and brands may be claimed as the property of others.

Copyright© POSBANK Co., Ltd. All rights reserved.

8

Warranty

We guarantee our POS terminal product and its parts against defects in materials and workmanship, under
proper use, for a standard period of 2 years from the original date of purchase.
During this period, we will repair or replace defective and/or faulty products or parts without charge to the
customer for parts and labor.
The 1st year includes servicing and new or refurbished replacement parts free of charge, with one-way shipping
costs borne by the seller. The customer shall, however, be responsible for the return delivery costs. The 2nd year
also includes free of charge servicing and parts, but a limited warranty requires the entire shipping cost to be
borne by the customer.
Products out of the warranty period or scope shall be diagnosed at the customer's expense.
In the case of product damage due to error on part of the consumer, incorrect usage, carelessness or natural
phenomenon, the customer shall bear the full cost for both repair and delivery.

9

Safety Instructions

1. To disconnect the machine from the electrical power supply, turn off the power switch and remove the

power cord plug from the wall socket.

2. The wall socket must be easily accessible and in close proximity to the machine.

3. Read these instructions carefully. Save these instructions for future reference.

4. Follow all warnings and instructions marked on the product.

5. Do not use this product near water.

6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious

damage to the product.

7. Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable

operation of the product and to protect it from overheating. These openings must not be blocked or
covered.

8. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar

surface.

9. This product should never be placed near or over a radiator or heat register or in a built-in installation

unless proper ventilation is provided.

10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous

voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind
on the product.

10

Notice

1. Always ensure that the correct power voltage is used as a precaution against fire and electrical shock.

2. Avoid exposing product to direct sunlight. Do not use product in areas of high humidity.

Doing so may cause low reliability and/or operational malfunction.

3. Be careful of static electricity on PCB of system with anti-static appliances. Doing so may cause inferior

reliability and shorted product life.

4. Keep product away from highly static areas. This may lead to inferior performance and reduced life cycle.

5. Do not interfere with, or obstruct metal components inside product. Doing so may cause the risk of fire

or electric shock.

6. Do not pull on power cable or peripheral devices’ connector cable. Doing so may cause fire, electric

shock or electronic system malfunction.

7. Use caution when around other electronic devices with possible high frequency or electro-magnetic

effects e.g. Audio, Electronic-range etc. Doing so will lead to the serious risk of product malfunctioning
or a system error occurring.

8. Ensure that batteries are replaced correctly. Failure to do this may result in sudden explosions.

9. Dispose of used batteries properly according to the instructions.

11

Liability Limitation

● Installation and maintenance

We recommend that you inquire about product installation, maintenance and repair service from the official
service center and agent office.
POSBANK takes no responsibility for malfunctions or system errors occurring after service and/or system check
carried out by unofficial service providers.

● High frequency appliances

This product is qualified by FCC, CE and KC compliances, and is thus governed by these qualifications’ safety
regulations.
However, the product can affect and be affected by other high frequencies generated around it. As such,
POSBANK does not consider liability for any system error or disorder due to this issue.

● Electronic noise emitting equipment

We recommend using the product away from electronic noise emitting equipment such as heaters, motors,
fluorescent lights, TVs etc. as it may cause interruption or interference with normal operation.

● Installation location

For optimal performance, the product should be kept in an environment of lower than 65% humidity and in a
temperature of 10 ~ 30℃. Please also keep away from direct sun-light.

● Cleaning procedure

Cleaning with chemical based products (in particular those containing benzyl or chemical thinning agents) can
damage the exterior surfaces of the product. We recommend using a soft damp cloth and wiping gently, taking
particular care when dealing with the LCD display screen.

● Product limitations

1. The use of this product for anything other than POS tasks is strictly prohibited.

The product is not supported for regular PC and interface operation.

2. This product is for business use only, and not for usage in the home.

3. Both hardware and software are both fully configured.

4. Normal operating is guaranteed on a steady power connection.

12

Installation Recommendations

1. Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.)

2. Install away from damp spaces or water-leaks.

3. Beware of static occurrence during installation.

4. Use only ground connected and quality certified power cords and cables.

5. Keep out of direct sun-light, extremely high or low temperatures, or high humidity areas.

6. Install product away from areas prone to shocks or vibration.

7. Install product away from sewing machines, welding equipment, electric stoves, audio equipment and

other high frequency generating equipment.

8. Installation and use in close proximity to an air-conditioning unit is not recommended.

9. Do not connect cables underneath carpets or floorboards.

10. Only use power cables supplied by pre-approved and certified venders.

11. Never use power cords from high power source appliances.

e.g. Electronic heaters, Electric stoves, Audio equipment, Air-conditioners, Refrigerators etc.

12. The use of multiple connections in a shared power outlet/socket is not recommended.

13

1. Product Overview

(1) Inside Your Package

1. Please check your package and confirm its contents.

2. The POS terminal main unit, power cable, user manual and driver CD are included in the package. If any

items are missing or damaged, please contact your dealer for assistance.

» All user manuals and drivers are available for download on our website: www.easyset.org

IMPREX Main unit

Adapter

Installation guide

Drivers CD

Roll paper

14

Optional Devices: CDP (Customer display)

Optional Devices: 2nd LCD monitor 12.1”

Optional Devices: 2nd LCD monitor 15”

15

(2) Pre-installation Preparation

1. Remove protective film from touch-screen to prevent possible operating difficulties.

2. Attach all optional parts before setting up the main POS unit.

(3) Product Outline

1. Each part of product may differ depending on the specific POS model.

2. Model-specific data sheets are provided on our website at www.easyset.org

16

(4) Configuration

Refer to following diagram to identify the components on this side of the system.

Front view

1. LAN LED

2. HDD LED

3. Power LED

4. Smart card reader(SCR); Optional

5. Magnetic stripe reader(MSR); Optional

6. Integrated receipt printer

7. LCD & Touch panel display

8. Power switch

7

4

15 2

6

5 81

6

3

6

4

17

Front View (Display Unit Up)

1. LCD & Touch panel display

2. Integrated receipt printer cover

3. Printer cover open button

4. Paper out LED

2

3

4

1

2

18

Rear/Underside View

1. dummy cover

2. Rubber foot

3. Parallel port - optional

4. EXT USB

5. Integrated receipt printer reset switch

6. Cash drawer port

2

2

1

4

5

6

3

19

(5) I/O port: Details

* I/O ports may differ according to product model or options.

Power & I/O port

1. Power connector

2. PS/2 mouse port

3. PS/2 keyboard port

4. COM1, COM2, COM3 port

5. VGA port

6. USB x 3 Ports

7. LAN port

6 5 3

1

7 4 2

20

(6) Installation of Optional Devices: CDP

CDP Installation

* Warning: Completely remove power cable
when opening main unit or installing
optional devices.

Step 1. Connect CDP cable to main unit.

Step 2. Insert CDP into slot on main unit.

Step 3. Firmly attach using the 3 screws

provided.

CDP installation is successful if the
default text appears on CDP when
powering on the POS system.

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(7) Installation of Optional Devices: 2nd Display

2nd Display

* The assembling method of the 2nd Display
is equal for all the products.
(10.1,12.1,15 inch)

Step 1. Separate Dummy Cover.

Step 3. Connect the 2nd display into slot

on main unit, after connecting the 2nd
display cable.

Step 4. Firmly attach using the 3 screws

provided.

The unit is successfully installed if the
O/S boots on the 2nd display unit.

22

(8) Setting up: Keyboard & Mouse Connection

Connecting the keyboard and mouse to the PS/2 port on the bottom panel.
or connecting the USB type keyboard and mouse to the USB port on the bottom panel.

23

(9) Setting up: Connection USB Port

USB ports are provided in the POS unit, two at the rear I/O and two at the side, all of which support the standard
USB 2.0.
Some USB devices (optional devices) are only functional with specific driver software installed.
If multiple USB devices are used together, this may result in abnormal functionality.
Using a USB hub with external adapter for supplying power is recommended.
Dependent on the type of device, it is possible for the USB device to be recognized later than normal.

24

(10) Setting up: Connection via Ethernet Port (LAN)

The Ethernet port located at the rear I/O supports 10/100/1000Mbps using an RJ45 connector cable.
When connected properly, the LAN LED light will be switched on.
Through a network hub.
Refer to the table below for the LAN port LED indications.

LINK / ACT LED

SPEED LED

Status

Description

Status

Description

OFF

No link

OFF

10Mbps connection

YELLOW

Linked

ORANGE

100Mbps connection

BLINKING

Data activity

GREEN

1Gbps connection

LINK/ACT LED

SPEED LED

25

(11) Setting up: Line-out, Mic-in, Line-in connection

• Line In port (light blue): This port connects a tape, CD, DVD player, Sources.

• Line Out port (lime): This port connects a headphone or a speaker.In4-channel, 6-channel and 8-

channel configuration, the function of this port becomes Front Speaker Out.

• Microphone port (pink): This port connects a microphone.

26

(12) Setting up: Power Cable Connection

The ‘IMPREX D5’ POS system is equipped with a 12V, 5A power adaptor.
Connect the cable to the DC-IN port on system IO panel.

CAUTION :

Do not pull on the adaptor cable! Disconnect cable with pulling the plug cap.

27

(13) Switching On POS

1. The power switch is located left hand side of the main unit. (POWER LED will light up.)

When connected to AC source, the POWER LED will be lighted automatically.
The unit's status can be determined by each LED lamp.

2. Confirm that Windows loads correctly.

Indicator modes are as follows :

• AC input OK: POWER LED is lit (Green)

• Operation Mode: HDD LED is blinking (Red)

• When connected LAN: LAN LED is blinking (Orange)

28

(14) Shutting Down POS

* For product stability, we recommend closing Windows from the O/S. Please make sure that you have closed all
applications before closing Windows.

1. Click ‘Start’ and select ‘Turn off Computer’

2. Click ‘Shut Down’ to close Windows.

(ex: POSReady2009 or Windows XP)